2013 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 266 owner complaints filed for this model year. This is the 7th highest complaint count among 21 Tucson model years with reports.
Of the 2013 reports, 16 involved a crash and 18 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 22, 2023
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Campaign 23V651000 on NHTSA.gov
Engine and engine cooling, engineFeb 5, 2019
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Tucson vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Hyundai has notified owners, and dealers will inspect for an oil pan leak, replacing it if necessary, and install an updated oil pressure switch, free of charge. The recall began August 19, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 181.
Campaign 19V063000 on NHTSA.gov
Air bagsMay 13, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.
An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.
Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.
Campaign 14V245000 on NHTSA.gov
Representative owner complaints
266 reports, newest first.
Engine, Apr 27, 2024
NHTSA campaign number 19V063000 Engine oil leaks
Air bags, Apr 27, 2024
Airbag assembly may loosen steering wheel NHTSA campaign number 14V245000
Service brakes, Apr 20, 2024
Recall notice 23V651000 issued September 22, 2023 has not been addressed and has no apparent remedy yet. I have grown impatient as I am sick and tired of parking my car outside as recommended. It's Ohio here for heavens sake!! Please help inspire Hyundai to get moving on this.
Service brakes, Hydraulic, Apr 16, 2024
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Apr 4, 2024
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Apr 4, 2024
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Other or unspecified, Apr 2, 2024
UNKNOWN. I am writing to express my dissatisfaction regarding Hyundai Motor America. They have told us our car is subject to catching fire and not to park in in our garage or near other dwellings. We have contacted them numerous times and they keep pushing off a date for repair. Now they say, “maybe June.” Isn’t there a timeline for this? For a car to catch fire, 8 months seems excessive to me. The Consumer Protection Division of the NHTSA has indicated that I should contact you to let you know that I wish to continue this case. The information they gave me is below: Re: Hyundai Motor America****** File No: [XXX] Thank you for your help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service brakes, Hydraulic, Mar 22, 2024
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Vehicle speed control, Engine, Mar 20, 2024
We experienced engine failure of a 2013 Hyundai Tucson on 2/20/24. There were no warning lights displayed on the instrument panel. There was an unidentified noise and a loss of power/compression. We are in the process of learning the difference between a Service Campaign and a Recall Notification and I can’t say we understand it yet. We were not notified nor aware of potential engine failure issues. The research we’ve been able to obtain regarding Service Campaign 966 (“SC966”) appears to exclude the 2013 Tucson model unless it has a Theta II engine. The service department at Dick Smith Hyundai stated that if we would have had our car serviced at the dealership, we would have been informed of SC966. As we are the second owner of an eleven-year-old vehicle, we do not typically have it serviced at a dealership. Oddly enough, we received a notification regarding the knock sensor on 3/18/24 almost one month after we contacted Hyundai Customer Support and after the vehicle was towed to Dick Smith dealership and we spoke with the service department. We have been informed by the local dealership (Dick Smith Hyundai service department) that it is unlikely that the engine will be replaced under the Hyundai Class Action Lawsuit, or any open Recalls and it will be 2-4 months before a decision is rendered regarding the matter. We are also being charged a diagnostic fee for their services of approximately $200.00. Regardless of the recall coverage, our experience with this vehicle engine seems to mimic the exact same symptoms and issues as the Make/Models that are included in the published Recall notice by Kia/Hyundai, and we would like to make this known to protect other consumers and to see if there is any recourse and/or assistance for us.
Electrical system, Other or unspecified, Service brakes, Mar 8, 2024
I am writing to express my serious concern regarding a safety issue with my Hyundai vehicle, and the apparent lack of resolution from Hyundai despite repeated attempts to seek assistance. Last year, I received a notification from Hyundai about a critical safety issue concerning the EMERGENCY FIRE ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES, which could potentially leak brake fluid internally and lead to an electrical short over time. This electrical short poses a significant risk of engine compartment fires, both while the vehicle is parked and during operation. Naturally, upon receiving this alarming notice, I expected Hyundai to promptly address and rectify this potentially life-threatening issue. Unfortunately, my concerns have only heightened as my local mechanic recently discovered a leakage in my vehicle, which aligns with the exact problem outlined in the aforementioned notification. This discovery has left me deeply troubled and anxious about the safety of my vehicle and the potential risks it poses to my well-being and that of others on the road. Despite my numerous attempts to seek assistance and resolution from Hyundai, I have encountered nothing but frustration and disappointment. Every time I reach out to Hyundai's customer service, I am met with vague responses and reassurances that they are unable to provide a solution to the problem. This lack of urgency and accountability on Hyundai's part is unacceptable, especially considering the gravity of the safety issue at hand.
Service brakes, Hydraulic, Mar 5, 2024, crash
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while his son was driving at an undisclosed speed and depressing the brake pedal to come to a complete stop, the vehicle failed to respond and crashed into the rear of another stopped vehicle. There was no warning light illuminated. The air bags did not deploy. The contact stated that the front end of the vehicle was damaged, and coolant started leaking due to the collision. The contact's son and the other driver did not sustain any injuries. The vehicle could not be driven and was towed to an auto collision shop. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 151,000. VIN tool confirms parts not available.
Electrical system, Other or unspecified, Mar 2, 2024
Rear passenger door not opening even with door lock in the unlocked position. Child lock was is not activated. I've seen multiple Hyundai fourms regarding this. With door unable to open, presents a safety risk in an accident if the other doors become unoperable. My Hyundai service department has acknowledged the issue, but will not fix without charging.
Latches/locks/linkages, Mar 1, 2024
The contact owns a 2013 Hyundai Tucson. The contact stated that the front passenger’s side door latch failed to unlock from outside the vehicle. Additionally, the passenger’s side rear door latch failed to unlock from inside or outside the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Service brakes, Hydraulic, Visibility, Feb 21, 2024
The contact owns a 2013 Hyundai Tucson. The contact stated that the front driver’s side window failed to operate as intended. The vehicle was initially taken to an independent mechanic and a diagnostic test showed that the window motor had become damaged due to the electrical solenoid overheating which caused a breakage in the mounting between the spool assembly and the driver’s side window module motor. The manufacturer was notified of the failure and the contact was referred to a local dealer to have a diagnostic test performed. The contact then received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. Upon investigation, the contact linked the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
Service brakes, Hydraulic, Feb 14, 2024
The contact owns a 2013 Hyundai Tucson. The contact stated while her grandmother was driving at an undisclosed speed, there was a rubber smell emanating throughout the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose a failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 29,000. The VIN was not available.
Service brakes, Hydraulic, Feb 14, 2024
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Feb 12, 2024
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Feb 9, 2024
On 9/26/23 Recall #23V651000 was issued for my 2013 Hyundai Tucson. As of 2/9/24 the remedy is not available. How long does NHTSA give the auto maker to remedy the recall? Four months, to me, seems plenty of time to fix the problem. If you could let me know when the remedy should happen I would appreciate it. Thanks
Engine, Jan 27, 2024
With the recall in February 2023 my vehicle has a burning smell when I'm driving it which I don't feel safe in however, I have to work. Also, my vehicle will cut for now reason while driving which is so not safe as it has happened several times while on the highway. Something needs to be done or Hyundai needs to buy back my car. There have been several recalls
Service brakes, Hydraulic, Jan 26, 2024
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Jan 24, 2024
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Jan 18, 2024
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Other or unspecified, Jan 16, 2024
Campaign 251 safety recall - Hyundai has failed to remedy this issue in a reasonable time frame.
Service brakes, Hydraulic, Jan 8, 2024
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Dec 28, 2023
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.