2014 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 203 owner complaints filed for this model year. This is the 10th highest complaint count among 21 Tucson model years with reports.
Of the 2014 reports, 4 involved a crash and 3 involved a fire. 3 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideFeb 3, 2022
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
Campaign 22V056000 on NHTSA.gov
Air bagsMay 13, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.
An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.
Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.
Campaign 14V245000 on NHTSA.gov
Representative owner complaints
203 reports, newest first.
Engine, May 31, 2018
VEHICLE ENGINE SHUT DOWN 2018 MEMORIAL DAY WEEKEND. HYUNDAI SERVICE CENTER RAN A COMPRESSION TEST AND SCOPED THE ENGINE AND FOUND THE CYLINDER WALLS SCORED. PRIOR TO THIS BACK IN 2016 ANOTHER ENGINE ISSUE REGARDING THE ENGINE CARRYING HARNESS WAS ADDRESSED & FIXED. LESS THAN 6 MONTHS AFTER PURCHASING VEHICLE BRAND NEW IN NOV 2013/I AM THE 1ST & ONLY OWNER, I WAS DRIVING THE VEHICLE IN THE SPRING AT IT CUTOFF. I REACHED OUT TO THE RACINE WI HYUNDAI SERVICE CENTER OVER A YEAR IN ORDER TO FIGURE OUT WHAT WAS HAPPENING, THE VEHICLE TURNED OFF MULTIPLE TIMES OVER THAT YEAR AS WELL AS MY TOWING THE VEHICLE TO HYUNDAI MULTIPLE TIMES BEFORE ISSUE WAS FOUND & FIXED I HAVE BEEN ADVISED THAT THE SPECIFIC ENGINE IN MY VEHICLE WAS RECALLED BUT SOMEHOW MY VEHICLE DID NOT MEET THE ENGINE RECALL QUALIFICATION. HOW? WHEN BEFORE I CAN EVEN FINISH PAYING OFF THE VEHICLE THE ENGINE HAS HAD 2 DIFFERENT PROBLEMS WITH THE 2ND PROBLEM RENDERING THE ENGINE USELESS. 6 MONTHS AFTER BUYING THE VEHICLE BRAND NEW, IT STARTED CUTTING OFF
Engine, May 31, 2018
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. WHILE DRIVING 55 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (HEALEY HYUNDAI, 410 FISHKILL AVE, BEACON, NY 12508), BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC TESTING FEE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. THE VIN WAS NOT AVAILABLE.
Engine, May 30, 2018
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE FAILED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,570.
Service brakes, Mar 23, 2018
AFTER LESS THAN 11000 MILES HAD TO HAVE ALL THE BRAKES AND ALL THE ROUTERS REPLACED ON THE HYUNDAI 2014 AWD TUCSON BECAUSE I HEARD A SOUND WHEN APPLYING THE BRAKES SO TOOK IT TO DEALERSHIP. THEY MADE ME SHARE THE COST EVEN THO THE MILEAGE WAS SO LOW.
Service brakes, Mar 23, 2018
10.000 MILES AND HAD TO REPLACE ALL BRAKES, TOOK IN TO DEALERSHIP BECAUSE OF SOUND WHEN APPLYING BRAKES
Engine, Mar 19, 2018
NOTICED AN ENGINE KNOCKING NOISE AND SLIGHT LURCHING OF CAR AFTER A COLD START. TOOK IT TO THE HYUNDAI DEALERSHIP FOR DIAGNOSIS AND MAINTENANCE AND THEY TOLD ME I WOULD NEED TO REPLACE MY SHORT BLOCK FOR FIVE OR SIX THOUSAND DOLLARS VERY SOON OR MY ENGINE WOULD SEIZE UP. THEY MENTIONED THAT MY CAR'S SYMPTOMS WERE IDENTICAL TO THOSE OF THE HYUNDAI MODELS THAT HAVE A RECALL FOR THEIR ENGINES, NAMELY THICK OIL WITH DEBRIS IN IT. MY 2014 TUCSON USES THE EXACT SAME ENGINE AS THE ONE CURRENTLY BEING RECALLED SO I THINK IT'S JUST A MATTER OF TIME UNTIL ENOUGH COMPLAINTS ACCUMULATE THAT THE TUCSON IS RECOGNIZED AS BEING EFFECTED BY THE SAME ISSUE AS THE OTHER MODELS USING THIS ENGINE.
Electrical system, Dec 21, 2017
VEHICLE HAS DEAD BATTERY WHEN SITTING A COUPLE DAYS SINCE DAY ONE FROM NEW (2014). BEEN TO SHOP (DEALER) NUMEROUS TIMES WITHOUT ANY IMPROVEMENT. IP JUNCTION BOX AND BATTERY WERE REPLACED IN 10/ 2015 AND BATTERY CHECKED OK 10/17, BUT STILL GETS DEAD BATTERY NOW AND THEN WHEN SITTING 2 DAYS
Structure, Dec 2, 2017, crash
AS WE EXITED THE FREEWAY, WE STOPPED AT THE SIGN, WAITED FOR TWO CARS, PROCEEDED TO GO AND AS WE WERE ALMOST TURNED INTO OUR LANE I LOOKED AND SAW A CAR SPEEDING UP AND HIT US GOING AROUND 50 MPH, SHE DIDN'T BRAKE AND ENDED UP SWERVING A LITTLE TO THE LEFT AS SHE DRUG OUR BIKE WE WERE EJECTED ACROSS THE ROAD AND ALMOST DIED WITH SERIOUS LIFE THREATENING INJURIES
Electrical system, Apr 24, 2017
THE VEHICLE SITS IDLE FOR TWO OR THREE DAYS AND THE BATTERY IS TOTALLY DRAINED. THE DEALER HAS HAD THE VEHICLE TWICE AND CANNOT FIND A SOLUTION. THE BATTERY HAS BEEN CHANGED TWICE WITH NO SOLUTION. OTHER OWNERS HAVE REPORTED THE SAME PROBLEM. THE VEHICLE MAY OPERATE PROPERLY FOR A FEW MONTHS BUT IF IT SITS MORE THAN TWO OR THREE DAYS THE BATTERY IS DRAINED. THE DEALER HAS NO SOLUTION. SEARCHES FOR THIS PROBLEM HAVE REVEALED SEVERAL OTHER VEHICLES WITH THE SAME PROBLEM. THE VEHICLE HAS BEEN KEPT IN A DARK GARAGE AND OBSERVATION OF THE VEHICLE HAS SHOWN THAT NO SYSTEMS WERE LEFT ON BY THE DRIVER.
Fuel/propulsion system, Apr 2, 2017
STAINLESS STEEL FUEL TUBE REPLACED FOR SECOND TIME IN 15 MONTHS; FIRST TIME WHEN ENGINE BLEW (PISTON CAME APART) AND SECOND TIME 2 DAYS AFTER ROUTINE MAINTENANCE PERFORMED AT DEALERSHIP (EFI SERVICE). FUEL LEAK DEVELOPED WHEN FUEL PUMP RUNNING AS CAR BEING DRIVEN AT 70 MPH. STRONG FUEL SMELL IN VEHICLE WHILE DRIVING AND FUEL WAS RUNNING OUT AT RAPID RATE. CAR STARTED TO STALL ON INTERSTATE 10 W BETWEEN HOUSTON AND SAN ANTONIO. I WOULD LIKE A RECORD OF THIS OCCURRENCE IN ORDER TO DETERMINE IF PART IS DEFECTIVE OR MECHANIC AT FAULT. THIS IS THE SECOND REPORT I HAVE FILED IN REGARDS TO THIS VEHICLE. THE PART NUMBER ASSOCIATED WITH THIS FUEL TUBE IS 35305-2G700. THE FIRST REPORT WAS WHEN THE ENGINE BLEW NOVEMBER 2015 WHILE COMING OFF I-57S IN BOURBONNAIS, ILLINOIS. THAT REPORT NUMBER IS 10807620. 3 INVOICES OF REPAIRS SHOULD BE ATTACHED.
Engine, Mar 15, 2017
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,175.
Engine, Sep 15, 2016
WHILE DRIVING THE CAR AT 55 MPH, THE ENGINE DIED COMPLETELY AND I LOST ALL CONTROL OF THE CARS FUNCTIONS. IT COULD NOT BE THAT THE BATTERY DIED, SINCE EVEN THOUGH THE CAR WOULD NOT START BACK UP, THE LIGHTS, NAVIGATION AND RADIO WE ALL STILL ON AND WORKING. I THOUGH IT WAS A STRANGE AND DANGEROUS SITUATION BUT FIGURED IT WAS A ONE TIME OCCURRENCE. THIS HAPPEN ON SEPTEMBER 9TH OF 2016. SINCE THEN, THE CAR HAS DIED WHILE IN MOTION 4 MORE TIMES, BECOMING MORE FREQUENT AFTER EACH OCCURRENCE. I TOOK MY CAR IN TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY KEPT IT OVERNIGHT. I ALREADY HAD SOMEONE AT AN ADVANCED AUTO PARTS STORE TEST MY BATTERY, ALTERNATOR AND STARTER, AND ALL OF THOSE CHECKED OUT FINE. I SHOULD ALSO MENTION THAT WHENEVER THE CAR DID DIE WHILE I WAS DRIVING, THERE WAS NO WARNING THAT IT WAS GOING TO DIE AND NO CHECK ENGINE LIGHTS CAME ON BEFORE AFTER IT WOULD DIE. THE VEHICLE WOULD ALWAYS START UP AGAIN AFTER WAITING A FEW MINUTES. I HAVE BEEN LUCKY THAT EACH TIME IT HAS HAPPENED I WAS NOT ON THE HIGHWAY OR IN ANY DANGER OF HITTING SOMEONE, BUT I GUESS I WAS JUST LUCKY FOR THAT. AFTER TESTING THE CAR, I WAS INFORMED BY THE DEALERSHIP THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND THEIR TESTING OF THE COMPUTER REVEALED THAT NO PROBLEMS HAD OCCURRED. THIS IS MOST LIKELY DUE TO NO WARNING LIGHTS COMING ON WHEN IT HAPPENED SO WHEN THEY TESTED IT, NOTHING APPEARED SAYING THE CAR HAD DIED. THEY WERE TOTALLY FINE WITH GIVING ME THE CAR BACK AFTER NOT BEING ABLE TO DIAGNOSE THE PROBLEM, EVEN AFTER I TOLD THEM THEY ARE ALLOWING ME TO GET BEHIND THE WHEEL OF A DANGEROUS VEHICLE. I WAS ABLE TO DRIVE HOME FROM THE DEALERSHIP YESTERDAY AND TO WORK TODAY WITHOUT EXPERIENCING ANY NEW PROBLEMS SO I AM HOPING THAT THE ISSUE HAS BEEN RESOLVED SOMEHOW. IF THIS HAPPENS AGAIN I KNOW I WILL NOT BE BRINGING IT BACK TO THAT SERVICE CENTER.
Power train, Jul 15, 2016, crash
ON SUNDAY I WAS AT A FLAT DIRT LOT AT A BOAT RAMP... AFTER MY FISHING TRIP I HOPPED INTO THE CAR PUT IT IN REVERSE... BACKED OUT OF MY SPOT CAREFUL TO LOOK BEHIND AT ALL THE TRAILERS AROUND ME... STOPPED AND SHIFTED INTO DRIVE... THE BACKUP CAMERA TURNED OFF AND THE D LIT UP ON THE DASH... I STEPPED ON THE GAS AND THE CAR WENT IN REVERSE... RIGHT INTO AN EMPTY TRAILER I HAD BEEN SO CAREFUL TO AVOID IN THE FIRST PLACE. THANKFULLY NO DAMAGE HAPPENED TO THE TRUCK TOWING THE TRAILER OR THE STEEL FRAMED BOAT TRAILER ITSELF, BUT I HAVE A LARGE DENT IN THE BOTTOM HALF OF THE BUMPER. I TOOK IT TO THE DEALERSHIP AND THEY HAD IT ALL DAY ON TUESDAY AND COULDN'T FIGURE OUT WHAT COULD HAVE HAPPENED. SO BASICALLY I AM STUCK WITH A LARGE DENT AND NO FIX... THEN THIS MORNING (FRIDAY) I BACKED OUT OF MY PARKING SPOT AT HOME... AGAIN A FLAT LOT ONLY THIS TIME ITS PAVED... AND AFTER SHIFTING INTO DRIVE IT AGAIN WAS STUCK IN REVERSE... I HAD TO STOP PUT THE CAR IN PARK AND THEN SHIFT TO DRIVE TO GET IT TO WORK. SUPER FRUSTRATING!!!! THIS CAN POTENTIALLY BE EXTREMELY DANGEROUS IF SOMEONE IS BEHIND THE CAR WHEN IT HAPPENS AND THE BRAKES AREN'T APPLIED FAST ENOUGH.
Electronic stability control (ESC), Service brakes, Apr 24, 2016
I WAS MAKING A LEFT HAND TURN THROUGH AN INTERSECTION IN THE OUTSIDE LANE ONTO THE ENTRANCE RAMP TO THE INTERSTATE. JUST BEFORE I COMPLETED THE TURN MY VEHICLE SWUNG WIDE TO THE RIGHT AND ACCELERATED, THE DRIVERS SIDE WHEEL BRAKED AND LOCKED AND THE VEHICLE CONTINUED TO SPIN ON THAT TIRE. WHEN IT CAME TO A STOP I WAS FACING THE DIRECTION I HAD COME. FORTUNATELY OTHER CARS WERE ABLE TO AVOID ME AND I WAS ABLE TO MOVE THE VEHICLE OUT OF THE WAY. IT SEEMS THIS MODEL HAD A KNOWN ISSUE IN 2005. (I DID SOME RESEARCH WHEN I GOT HOME AND STOPPED TREMBLING.) I CANNOT FIND WHERE ANYONE HAS REPORTED THIS ISSUE YET. THIS IS A HORRIBLY DANGEROUS PROBLEM. I'M VERY LUCKY AND SO ARE THE PEOPLE ON THE ROAD WITH ME.
Service brakes, Hydraulic, Feb 16, 2016
TL* THE CONTACT OWNS A 2014 HYUNDAI TUSCON. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,236.
Engine, Nov 30, 2015
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT CYLINDER FOUR MISFIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,890. ...UPDATED 02/04/16 *BF. UPDATED 04/30/18*JB
Electrical system, Nov 24, 2015
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE THE BATTERY WAS CHARGED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,700. UPDATED 02/18/16*LJ; 4/27/18*JB *TR
Steering, Exterior lighting, Service brakes, Nov 23, 2015
ADDENDUM TO COMPLAINT #10806179: DASHBOARD WARNING LIGHTS THAT KEEP COMING ON AND OFF AND PERMANENTLY STAYING ON ARE THE PARKING BRAKE, ABS SERVICE INDICATOR, 4WD SYSTEM WARNING LIGHT, LOW TIRE PRESSURE TELLTALE. ALL OF THESE WARNING LIGHTS TELL YOU TO BRING TO YOUR DEALER AS SOON AS POSSIBLE AS SEVERE INJURY OR DEATH COULD OCCUR. I REALLY THINK THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO. THANK YOU. NOT SURE WHERE ELSE TO GO WITH THIS; HAVE SENT HYUNDAI USA AN EMAIL AS WELL. *TR
Exterior lighting, Service brakes, Nov 23, 2015
VEHICLE HAS LESS THAN 9K MILES; PURCHASED NEW IN FEBRUARY 2014. THIRTEEN (13) MONTHS AFTER OWNING, ALL THE WARNING LIGHTS ON THE DASHBOARDS CAME ON AND OFF RANDOMLY AND THEN WERE ON PERMANENTLY (CITY DRIVING); ALSO POWER STEERING WAS GONE. BROUGHT VEHICLE TO THE DEALER WITH NO VEHICLE FOR 4 DAYS. PICKED VEHICLE UP, DROVE HOME AND THREE (3) DAYS LATER (CITY DRIVING), ALL LIGHTS BACK ON. BROUGHT VEHICLE TO DEALER; GIVEN LOANER CAR FOR 9 DAYS. PICKED VEHICLE UP, DROVE HOME (45 MINUTES ON HIGHWAY), TWO (2) DAYS AFTER CITY DRIVING, CALLED DEALER TO TELL THEM THAT THE PROBLEM WAS BACK AGAIN. CAR HAS NOW BEEN IN SHOP FOR 12 DAYS; DEALER UNABLE TO FIND ROOT CAUSE. NOT SURE WHEN I WILL GET THE VEHICLE BACK. PERSONALLY, I DON'T WANT IT ANYMORE; EVERY TRIP TO THE DEALER FOR ME IS A 45 MINUTE DRIVE...VERY INCONVENIENT SITUATION. I THINK IT'S A LEMON.
Steering, Sep 27, 2015
I LOOSE POWER STEERING. THE STEERING WHEEL IS SO LOOSE YOU HAVE TO HANG ONTO TO KEEP THE CAR ON THE ROAD. IT HAPPENS FREQUENTLY WHEN DRIVING OVER A STRETCH OF ROAD THAT IS BEEN PATCHED ( AND THERE ARE MANY STRETCHES LIKE THAT IN NJ) BUT THAT IS NOT ALWAYS THE CASE. THERE IS NO CLEAR PATTERN TO THIS SITUATION. GENERALLY IT HAPPENS ONCE AND THEN NOT AGAIN FOR A COUPLE OF DAYS - THEN THE LIGHTS ON THE DASH COME INDICATING ISSUES WITH THE STEERING, TIRE PRESSURE AND ENGINE MALFUNCTION. FIRST GO AROUND WAS SEPT. 2014 @ 6,800 MILES. IT WAS TAKEN INTO HYUNDAI - THE TEST DROVE IT FOR A COUPLE OF DAYS UNTIL THE PROBLEM OCCURRED FOR THEM. THE STEERING COLUMN (UPPER ASSEMBLY) WAS REPLACED. A YEAR GOES BY (SEPT. 2015) AND IT STARTS AGAIN @14,800 MILES. SAME PROCEDURE AS LAST YEAR - PICK VEHICLE UP AFTER 9 DAYS - 2 HOURS LATER, SAME THING, NO STEERING ALL THE LIGHTS COME. THIS TIME THE CLEANED GROUNDS. ONE WEEK LATER SAME SITUATION .DRIVING THIS VEHICLE IS EXTREMELY TENSE, MANY TIMES I HAVE TO PULL OFF THE ROAD AND WAIT FOR OTHERS TO PASS. AND HOPE THAT IS CORRECTS ITSELF, WHICH IT DOES SOMETIMES BUT FOR HOW LONG I NEVER KNOW.
Suspension, Wheels, Feb 6, 2015
I PURCHASED THE VEHICLE IN JANUARY 2014. WITHIN 500 MILE I NOTICED A STRONG VIBRATION IN THE FRONT SUSPENSION. MORE ACCURATELY IT WAS A BOUNCING (UP AND DOWN) OF THE FRONT OF THE VEHICLE. THE VEHICLE WAS RETURNED TO THE DEALER MULTIPLE TIMES AND THE DEALER SERVICE DEPARTMENT VERIFIED THAT THE CONDITION EXISTED. THEY ROTATED AND BALANCE THE TIRES SEVERAL TIMES. THIS DID NOT SOLVE THE PROBLEM. THEY CHANGED A DRIVE SHAFT. THIS DID NOT SOLVE THE PROBLEM. THEY REPLACED MY WHEELS AND TIRES WITH A SET FROM ANOTHER 2014 TUCSON. AGAIN, NO CHANGE. THE VEHICLE CONTINUED TO EXHIBIT A VERY PRONOUNCED BOUNCE IN THE FRONT SUSPENSION. I FILED A COMPLAINT WITH HYUNDAI AND RECEIVED A CASE NUMBER. I RETURNED TO MY DEALER AND REQUESTED TO TAKE ANOTHER 2014 HYUNDAI TUCSON FOR A TEST DRIVE. THIS VEHICLE HAD THE SAME BOUNCE IN THE FRONT SUSPENSION. I CONTACTED HYUNDAI AND INFORMED THEM THAT MULTIPLE TUCSONS HAD THE SAME PROBLEM. HYUNDAI'S ANSWER WAS THAT IT MUST BE A CHARACTERISTIC OF THE VEHICLE. THAT CLOSED THE CASE AS FAR AS HYUNDAI WAS CONCERNED. I BELIEVE THIS IS AN UNSAFE "CHARACTERISTIC" AND DO NOT BELIEVE THAT HYUNDAI OR ANY OTHER MANUFACTURER WOULD DESIGN A VEHICLE WITH A BOUNCE IN THE FRONT SUSPENSION. THIS IS A SAFETY ISSUE THAT SHOULD BE INVESTIGATED AND CORRECTED BEFORE SOME SORT OF ACCIDENT TAKES PLACE. THIS FRONT SUSPENSION BOUNCE MAKES THE VEHICLE FEEL VERY UNSAFE IN INCLEMENT WEATHER SUCH AS RAIN, SNOW AND ICY ROAD CONDITIONS. HYUNDAI HAS CLOSED THE CASE AND REFUSES TO RE-OPEN IT OR PERFORM ANY FURTHER INVESTIGATION. THEIR DETERMINATION THAT THIS IS A VEHICLE "CHARACTERISTIC" IS BASED ON THE DRIVING OF 2 VEHICLES. I BELIEVE AN UNSAFE CONDITION LIKE THIS SHOULD BE INVESTIGATED. HYUNDAI IS DOING ABSOLUTELY NOTHING TO SOLVE THIS PROBLEM. *JS
Visibility, Dec 31, 2014
NOTE: THERE ARE TWO SUNROOFS ON THIS VEHICLE; ONE FORWARD, OVER THE TWO FRONT SEATS, AND THE OTHER OVER THE BACK SEAT. WHILE DRIVING ON THE FREEWAY, THE FORWARD SUNROOF EXPLODED - GLASS FLYING EVERYWHERE - THERE WAS NOTHING LEFT. I CAN'T BELIEVE MY HEAD AND FACE WERE NOT CUT AND BLEEDING. THE POSSIBILITY OF ROCKS BEING THROWN FROM SOMEONE ON THE SIDE OF THE ROAD IS NIL: NO ONE WAS THERE. NEARBY VEHICLES WERE NOT FAR ENOUGH AWAY TO ALLOW THE NECESSARY TRAJECTORY FOR A ROCK SENT AIRBORNE FROM THEIR VEHICLES' TIRES TO LAND ON THE ROOF OF MY VEHICLE. I HAVE NO EXPLANATION OR REASON AS TO HOW OR WHY THIS HAPPENED. NOW I'M OUT $500.00 FOR MY DEDUCTIBLE, FOR SOMETHING THAT I CAN'T EXPLAIN. *JS
Engine, Dec 14, 2014
AT 7500 I REPORTED ENGINE WAS UNUSUALLY THEY TOLD ME IT WAS CHARACTERISTIC OF THE CAR AT 18000 MILES THEY REPLACED THE SHORT BLOCK. AT 26000 MILES THEY REPLACED IT A 2ND TIME. THE CAR ALSO HESITATES ON OCCASION WHEN FROM A STOP I STEP ON THE GAS THEN TAKES OFF. THEY SAYS IT'S CHARACTERISTIC OF THE CAR AND WE COULD NOT DUPLICATE IN THE 3 MILE RIDE WE TOOK THEY SENT ME HOME WITH IT I FEEL THIS IS VERY DANGEROUS. AT 28500 MILES THE LEFT SIDE OF THE CAR DIRECTIONAL LIGHTS WONT GO OFF EVEN IT'S STUCK ON 24/7. IN SHOP AGAIN. *TR
Electrical system, Dec 12, 2014
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000.
Suspension, Sep 25, 2014
TL* THE CONTACT OWNS A 2004 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD TRAVEL OVER BUMPS AND POT HOLES VERY ROUGHLY. THE PROBLEM RECURRED TWENTY TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.