2015 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 227 owner complaints filed for this model year. This is the 9th highest complaint count among 21 Tucson model years with reports.
Of the 2015 reports, 7 involved a crash and 8 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideFeb 3, 2022
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
Campaign 22V056000 on NHTSA.gov
Representative owner complaints
227 reports, newest first.
Other or unspecified, Mar 4, 2024
I went out side at 6 AM on Sunday, March 3rd, 2024, and found my 2015 Hyundai Tucson locked and running. The windshield wipers were on. I did not start the car myself and it was locked. Both keys were inside my house and had not been out of my care. The remote start key was in my locked jewelry box, never having been used since I owned the car. My regular key was in my purse. I did not know what to do so looked on line and found several incidents similar to this but unexplained. I called two Hyundai dealerships, a corporate office, and a national Hyundai help line. No one from Hyundai that I spoke with had ever heard of such an incident, although there were a few reported by private individuals on the internet. On that evening the car started up on its own outside my house at 6:00 o’clock. I called the police who told me to disconnect the battery for safety’s sake. I called the Hyundai numbers again and they have agreed to talk with in a few days.
Engine, Feb 29, 2024
I went to get my car looked at a couple months ago and was told the oil pan was leaking . So the day I get it changed the car shuts off while I’m driving ; I began to loose acceleration, the oil light starts to flash , the engine light is flickering while the car is shaking making a knocking noise .
Structure, Jan 24, 2024
Rear driver door does not open. The door has not been damaged but just stopped opening. It’s a safety issue because if something was to happen they could be stuck in the car.
Engine, Dec 29, 2023
I have a 15 Hyundai Tucson that has been shutting off on me while driving on a highway going between 55 mph to 70 mph. Engine went into limp mode, CEL is on and flashing. Knocking noise heard from engine and consuming oil. Diagnosed with P1326 code. Brought to local Hyundai dealership. Even though road test stated normal operation, technician notes that vehicle DID stall, shut off, on return to the shop. No codes. Was told Hyundai would not pay for man hours to look into further. So allowed me to drive off their lot. Upon re-search I found, with NO help from local Hyundai or the dealership I purchased vehicle from, that my VIN number is associated with the E2 class action settlement that just went live May 2023, that my engine is indeed infected, like a cough before the cold, and has the potential of starting on fire/failure. Now I purchase this vehicle in 08/2023 with no disclosure of this very concerning problem. I am told by Hyundai USA that there is a paper trail that every affected VIN in the settlement has been notified, by law, to owners of affected VIN’s, and still not disclosed. I reached out to Hyundai USA at the national level, was given a case manager, who sent my case to the buyback/legal department. My case manager reached out and stated that my case has been denied due to age and mileage of vehicle (even though automatically extended to 15yr/150,000 miles) I asked what my next steps should be as my vehicle is still shutting off on me while driving and was told to have a different Hyundai dealership diagnose vehicle, but to not tell them all of the information of it already going to one Hyundai dealership. I was told if I hear a noise from the engine that I should pull off to the side of the road and call for a tow truck. I said so Hyundai USA feels good allowing this vehicle to be operated on highways knowing the symptoms I am experiencing. They obviously do not care for my safety let alone passenger safety, nor other motorist on roads.
Engine and engine cooling, Dec 7, 2023
The contact owns a 2015 Hyundai Tucson. The contact stated that the vehicle hesitated to accelerate while driving uphill. Additionally, the engine was consuming an excessive amount of engine oil. The vehicle was taken to the dealer who diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. While driving approximately 35 MPH, the vehicle stalled. The vehicle was towed to the dealer who diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The engine had been replaced. The vehicle continued to hesitate while driving uphill. The check engine warning light was illuminated intermittently. The vehicle was returned to the dealer who diagnosed that the catalytic converter had failed again and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Structure, Nov 7, 2023
The passenger rear door no longer opens from either the outside or inside. Door unlocks but unable to open door.
Engine, Fuel/propulsion system, Nov 7, 2023
Bought vehicle from dealership and 20 days later my car shut off as I was driving. Spoke to dealer they had me bring to her mechanic that she use since it was going to be in the shop dealer agreed to put new pads and rotors on. Picked up vehicle, ask them about the problem. They told me that it was all good and that they just cleaned up the mass air sensor that was dirty. Brought vehicle home. Mid of Oct driving down highway/55 mph vehicle shut off again on me this time it went into limp mode. Call dealership back and she wanted me to drive it to shop. I stated I’d did not feel comfortable driving it 45 miles in limp mode. Local shop Looked at it discussed with dealership. I finally spoke to the shop they gave me the information of the codes. Dealership texted me not phone call told me all about the code It was pulling and recommended that I take it to a Hyundai dealership as there is a service campaign on the vehicle. Dealership sent bank a copy of the service campaign. It states as required by federal law dealers must not place vehicle into customers use until campaign and all open recalls performed on vehicle. Campaign states it is a safety action. Campaign also states Q&A on the campaign. Hyundai strongly encourages customers to get this fixed. Also states what will happen if the wear in the engine bearings are malfunctioning. Also states that dealers will inspect and if necessary replace the engine. this is the second time vehicle has shut off while I was driving on Wisconsin highways. I have informed dealership that it was the second time that it has done this and that it was unsafe. Then I find out that the first shop I took it to that works with the dealership put in a used transmission a new Cadillac converter days before my purchase, and neither in person prior to signing purchase agreement nor on the Wisconsin buyers guide does it show that this dealership replaced anything into this car. I have only driven 1400 miles. I spoke with dealer, she won’t help!
Engine, Aug 11, 2023
I was drive home one night and the car cut off while I was driving I costed into a gas station good thing there was no other cars on the road. I call for a tow truck. The mechanic said it was a bad starter at first. A new starter was place in the car it started for 15 minutes and shut of they checked the starter it was working and that when I told me it was the engine. A very bad internal.engine problem
Other or unspecified, Engine, Jul 20, 2023
My 2015 Hyundai Tucson (62,000 mi) has been having issues of late, I’ve been to my mechanic several times and the last 2 times my car was completely out of oil. There weren’t any warning lights and I just felt it was running “weird.” Now I’m told there us a risk of the engine seizing, catching fire, etc. and I have to constantly check the oil. I’m a senior citizen, so this isn’t easy for me. There is an engine defect causing the cars to need excessive amounts of oil and as more damage occurs, the engine eventually fails. What if I’m on a highway and that happens? Please make Hyundai fix these engines or give us new cars or enough money to buy a new one. They are stalling and putting us all at increased risk.
Engine, Jul 3, 2023
The contact owns a 2015 Hyundai Tucson. The contact stated that after reaching 100,000 miles, the vehicle started consuming an excessive amount of engine oil. Upon observing oil consumption, the contact stated that he had to add 1-quart of engine oil every 700 miles. The contact stated that previously the vehicle was receiving an oil change every 5,000 miles. The low oil warning light would illuminate on the instrument panel. The vehicle was taken to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The mechanic suggested that oil be added every two weeks due to the excessive oil consumption. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Engine, May 2, 2023
Oil burns it uses alot of oil like if it was leaking oil consumption
Engine, Apr 6, 2023
The contact owns a 2015 Hyundai Tucson. The contact stated that while driving approximately 55 MPH, the vehicle lost motive power. The contact stated that the failure occurred on several occasions. The vehicle was able to be restarted after waiting for a while. The check engine warning light was illuminated. The vehicle was taken to the dealer several times to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact received three unknown recall notifications that she related to the failure. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
Power train, Vehicle speed control, Mar 31, 2023
Part 43777-1G100 Pin-Snap is Part Code 43777B does not keep linkage attached to transmission shifter, it broke/snapped off due to wear and tear on a vehicle that only has 65,000 miles on it causing the vehicle to be stuck in drive.
Engine, Mar 15, 2023
The contact owns a 2015 Hyundai Tucson. The contact stated that 2-quarts of engine oil was added every other week. The contact stated the vehicle was consuming 8-quarts every month without evidence of an oil leak. The check engine warning light was illuminated. The vehicle had not been taken to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 155,000.
Power train, Vehicle speed control, Engine, Mar 9, 2023
I am writing to express my concerns regarding the recall repair performed on my 2015 Hyundai Tucson on October 5th, 2022. I have received numerous letters from Hyundai regarding an open recall and finally received a notice stating the remedy was ready. I scheduled an appointment with Matthews Hyundai of Syracuse and took the vehicle for the recall. Unfortunately, after taking the vehicle back to the dealership, I was advised that the check engine light was on and the issue was a result of a faulty knock sensor and purge valve. I was asked to pay more than $100 for the repairs. However, after further discussion, it was concluded that I wouldn't be charged. However, after only two days, the engine check light came on again, and the speed reduced to 45 MPH on the highway. I was then told that the problem was from the ignition coil and was charged $232.72 for the repairs. Despite paying the full price, the same problem occurred again, and I had to take the vehicle back to the dealership seven times, paying a total of $1,160.67. Throughout this recall repair failure, the vehicle's check engine light would come on, or it would randomly lose power, making a knocking sound and reducing speed even while driving. I no longer feel safe in this vehicle, and it has resulted in thousands of lost wages as it is the only vehicle I use for my work and personal use. On December 1st, I wrote a complaint to the New York division of vehicle safety and was advised to take the vehicle to a different Hyundai authorized dealership for diagnostics. I took the vehicle to Burdick Hyundai of Cicero, and after a week, they stated they were able to find the problem. However, Hyundai denied the claim for repairs on the vehicle. Since then the vehicle inspection has expired, and I took the vehicle to a shop for inspection. They stated they could not pass the inspection as the vehicle speed would not exceed 45MPH.
Vehicle speed control, Other or unspecified, Engine, Mar 9, 2023
Financed for a 2015 Hyundai Tucson at Byrider. On February 25th 2023. Check engine light flashing as I'm losing power unable to stay within speed limit at 40mph. Byrider service asked me to bring it in. I did. They called me back and hour later told me to come get the vehicle and take it to Hyundai. I told them I didn't feel safe driving the vehicle it was hard enough getting the vehicle to them only able to drive 40mph on the interstate. I was told they would have it towed to Hyundai west off Pike plaza. They still haven't received the vehicle and I'm unable to reach Byrider service waiting for a return phone call. Please help what do I do now?..
Steering, Mar 3, 2023
My electronic steering column isn’t any good I lost my power steering why isn’t this on the recall list for my Hyundai Tucson as it’s a safety issue. Why can’t you people stand behind your vehicle’s can’t you help pay for this? Or have it as a recall
Latches/locks/linkages, Feb 7, 2023
The contact owns a 2015 Hyundai Tucson. The contact stated that the rear driver’s and passenger’s side doors failed to open from the inside and outside of the vehicle. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.
Engine, Jan 23, 2023
2015 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THAT THE RECALL WAS DENIED DUE TO MAINTENANCE NEGLECT BASED ON FAILING TO PERFORM OIL CHANGES.
Engine, Jan 6, 2023
The contact owns a 2015 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the solenoid was replaced; however, the failure recurred. The vehicle was taken back to the independent mechanic where the knock sensor was replaced. In addition, the vehicle lost motive power, and the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed as needing the knock sensor replaced. The failure recurred. The vehicle was taken back to the same dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,500.
Fuel system, Gasoline, Dec 29, 2022
The contact owns a 2015 Hyundai Tucson. The contact stated that while the vehicle was idling at a stop light, the engine shut off. After restarting, the vehicle would operate as normal. The contact indicated that the failure was intermittent, and no warning messages were displayed. Additionally, the contact observed that the vehicle was consuming fuel at a quick pace. The vehicle was taken to an independent mechanic who replaced the fuel pump, but the failure persisted. The vehicle was later taken to the local dealer but was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 90,000.
Service brakes, Hydraulic, Dec 19, 2022
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. A chemical odor was detected coming through the air vents causing a burning sensation to the contact's eyes and nose. The contact had to roll down the windows to get relief from the chemical odor. The dealer was made aware of the failure but confirmed that parts were not yet available. The dealer scheduled an upcoming appointment for February 2023. Ray Brandt Hyundai (1700 Westbank Expy, Harvey, LA 70058) and Hyundai Slidell (298 E Howze Beach Rd, Slidell, LA 70461) were also made aware of the failure and scheduled upcoming appointments in 2023. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000. Parts distribution disconnect.
Engine, Nov 2, 2022
Driving on a 2 lane highway, engine shut off and left us stranded 2 hours from home. After the car being at the Hyundai dealer for a week, we get a text saying the engine had catastrophic failure. Internal bearing failure. Waiting to see if Hyundai with cover under 10yr/100,000 mile warranty. No light or anything came on prior to failure.
Wheels, Other or unspecified, Service brakes, Oct 31, 2022
I called Wayne Mazda on 9/7/22 to make an appointment to fix this brake recall and to have my car serviced. I was given an appointment for January 17, 2023, which is 4 months later. I called several times to try and get a current appointment and was denied each time, so I contacted Hyundai and filed a complaint. My case number is 20485596. Also my dashboard light showing low tire pressure stays on, even though AAA came and filled the tires. We are seniors and my husband is in a wheelchair, and I feel 4 months is an unreasonable length of time to wait for a brake (potential fire) recall and service. Any help you can provide with this complaint would be appreciated.
Service brakes, Service brakes, Hydraulic, Oct 21, 2022, crash
The contact owns a 2015 Hyundai Tucson. The contact stated that while driving in stop and go traffic, the braking system malfunctioned. The contact stated that while depressing the brake pedal to stop the vehicle, the pedal extended to the floor causing the vehicle to crash into the rear of a second vehicle. During the failure, the contact sustained an injured left forearm from the air bag deployment. No medical attention was required. A police report was filed at the scene and the vehicle was towed away. The contact stated that the driver in the other vehicle left the scene after the emergency services arrived. The contact was unaware of any injuries to the other driver. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The contact later received notification of the NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The VIN was not available. The failure mileage was approximately 96,000.