2016 Hyundai Tucson
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,620 owner complaints filed for this model year. This is the highest complaint count among 21 Tucson model years with reports.
Of the 2016 reports, 14 involved a crash and 26 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Aug 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Inability to move the vehicle while in traffic may increase the risk of a crash.
Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Campaign 16V628000 on NHTSA.gov
Latches/locks/linkages, hood, latchMay 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Campaign 16V348000 on NHTSA.gov
Exterior lighting, tail lightsMar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Campaign 16V147000 on NHTSA.gov
Representative owner complaints: electrical system
216 reports, newest first. Show all
Electrical system, Other or unspecified, Apr 12, 2019
I PURCHASED THIS VEHICLE NEW IN 2016. UNTIL NOW, THE ONLY ISSUE HAS BEEN ACCELERATING FROM A STOP, LIKE EVERYONE ELSE. NOW, THE DOORS ARE NOT OPERATING PROPERLY. IN MARCH 2019, THE FRONT PASSENGER DOOR STOPPED OPENING FROM THE OUTSIDE. IT WOULD UNLOCK/LOCK, BUT THE OUTSIDE HANDLE WOULD NOT OPERATE AND OPEN THE DOOR THE INSIDE HANDLE DID OPERATE. HYUNDAI REPAIRED/REPLACED THE PART UNDER MY EXTENDED WARRANTY FOR $50. IN APRIL 2019, THE BACK PASSENGER DOOR FAILED. THIS TIME IT WOULD NOT OPERATE FROM THE INSIDE OR OUTSIDE. THE DEALER TRIED TO MAKE ME WAIT WKS FROM AN APPT, BUT THIS IS A REAL SAFETY ISSUE WITH PASSENGERS/CHILDREN IN THE BACK SEAT. WHAT IF THERE WAS AN ACCIDENT? I INQUIRED ABOUT RECALLS, ESPECIALLY WITH PASSENGERS NOT BEING ABLE TO GET OUT OF THE CAR, BUT WAS SHUT DOWN BY THE MECHANIC. A QUICK GOOGLE SEARCH SUGGESTS I'M NOT THE ONLY PERSON WITH THIS ISSUE.
Power train, Electrical system, Mar 3, 2019
I PURCHASED THE 2016 HYUNDAI TUCSON IN OCTOBER 2015. THE FOLLOWING YEAR I NOTICED THAT SOMETIMES WHEN I'M STOPPED AND GO TO ACCELERATE, MY CAR WILL NOT GO ANYWHERE FOR A FEW SECONDS THEN IT TAKES OFF. THIS IS VERY DANGEROUS WHEN IT COMES TO PULLING OUT ONTO A BUSY STREET. IT DIDN'T HAPPEN OFTEN BUT HAS GOTTEN WORSE OVER THE YEARS. NOW LATELY, I HAVE BEEN GETTING 'CHECK BSD SYSTEM' WARNINGS. THIS HAPPENED ONCE ONE DAY AND THEN INCREASED SIGNIFICANTLY SINCE. NOW MY CAR WILL GIVE THAT WARNING, ACTS LIKE IT SHUTS OFF, AND WONT GO ANYWHERE AND I'LL HAVE TO RESTART MY CAR. OR SOMETIMES IT WILL BE IN 2ND OR 3RD GEAR AND THAT WARNING WILL POP UP AND IMMEDIATELY SHIFT TO 0. AFTER THIS HAPPENS THERE ARE 5-6 WARNING LIGHTS THAT LIGHT UP ON THE DASH BOARD, INCLUDING THE CHECK ENGINE LIGHT. THIS HAS PROGRESSED OVER THE LAST 3 DAYS, ULTIMATELY MAKING MY CAR NOT DRIVABLE. I AM TAKING IT IN TOMORROW. EVERY TIME THIS HAPPENS I'VE BEEN IN 'DRIVE' AND EITHER STOPPED AT A LIGHT OR EVENING IN MOTION.
Power train, Electrical system, Vehicle speed control, Dec 19, 2018
ONCE PER DAY, WHILE DRIVING ON FLAT GROUND, THE CAR DISPLAYS THE MESSAGE "STEEP GRADE! PRESS BRAKE PEDAL" (PAGE 5-20 IN THE OWNERS MANUAL). WHEN THIS HAPPENS, THE CAR COMPLETELY DIES AND CAN NOT ACCELERATE. I HAVE TO PUT MY HAZARDS ON AND COAST TO THE SIDE OF THE ROAD! THIS IS EXTREMELY DANGEROUS! I HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES, HOWEVER THEY CLAIM THEY CANNOT REPRODUCE IT. THE PROBLEM HAPPENS FOR ME ONCE PER DAY! I OPENED A CASE WITH HYUNDAI CORPORATE BUT THE CASE IS OPEN AND UNRESOLVED BECAUSE THE PROBLEM IS INTERMITTENT AND ONLY HAPPENS ONCE PER DAY. AN INTERMITTENT PROBLEM IS STILL A SAFETY HAZARD, ESPECIALLY WHEN IT CAUSES THE DRIVER TO LOSE THE ABILITY TO CONTROL THE VEHICLE! IT IS A SAFETY ISSUE THAT COULD DIRECTLY CAUSE AN ACCIDENT. THE NHTSA NEEDS TO BE AWARE OF THIS AND HYUNDAI AND THEIR DEALERSHIPS NEED TO TAKE OWNERSHIP AND MAKE CORRECTIVE ACTIONS BEFORE SOMEONE GETS SERIOUSLY INJURED BY THIS DEFECT. I HAVE A VIDEO OF THE ISSUE OCCURRING THAT I'M HAPPY TO SHARE AS WELL.
Electrical system, Other or unspecified, Electronic stability control (ESC), Dec 15, 2018
THE ELECTRIC SYSTEM IS ACTING UP. THE ANSWER AND HANG UP BOTTOM ON STEER STOP WORKING FOR MONTHS,THE DRIVER SIDE WINDOW WANT GO DOWN.AND THE KEY IN THE CAR.IT SAY THAT KEY NOT DETECTED
Power train, Electrical system, Oct 19, 2018
NHTSA CAMPAIGN NUMBER: 16V628000 MANUFACTURER HYUNDAI MOTOR AMERICA COMPONENTS POWER TRAIN, ELECTRICAL SYSTEM WE HAD THIS RECALL 'REPAIR' IN 2017, BUT THE ISSUE REMAINS. NOT ABLE TO ACCELERATE, ESPECIALLY WHEN VITAL, SUCH AS CROSSING AN INTERSECTION, MERGING INTO TRAFFIC AND EVEN AS BASIC AS PULLING AWAY FROM A STOPLIGHT/SIGN. IT IS A DANGER TO US AND OTHER DRIVERS. WE HAVE HAD THIS ISSUE SINCE WE BOUGHT THE CAR BRAND NEW IN 2015, AND IT ONLY GETS WORSE THE MORE MILES WE PUT ON THE CAR. THE RECALL FIX DID NOT CORRECT THE PROBLEM, AND WE ONLY JUST LEARNED TODAY FROM HYUNDAI CUSTOMER SERVICE THAT WE CAN STILL REQUEST SERVICE, WHICH WE ARE DOING THIS WEEK. BUT, THIS ISSUE NEEDS TO BE RE-EVALUATED. AS TO WHEN DID THIS HAPPEN (BELOW), I WILL PUT TODAY'S DATE, BUT THIS HAPPENS EVERY DAY, ALL DAY LONG. WE ARE AWARE THAT IT'S THERE, SO WE COMPENSATE FOR IT ALL THE TIME, AND IT SHOULDN'T BE THAT WAY.
Electrical system, Exterior lighting, Oct 16, 2018
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER SIDE TAIL LIGHT SIGNAL FAILED TO REMAIN ILLUMINATED WHILE COMPLETING A LEFT TURN. THE CONTACT HAD TO MANUALLY ADJUST THE TURN SIGNAL LEVER TO COMPLETE THE TURN. THE VEHICLE WAS TAKEN TO NEW ROCHELLE HYUNDAI (125 E MAIN STREET, NEW ROCHELLE, NEW YORK 10801, (914) 618-4209) FOR DIAGNOSTIC TESTING, BUT NO FAILURE WAS FOUND WITH THE DRIVER AND PASSENGER SIDE TURN SIGNALS. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE HIGH BEAM HEADLIGHTS ACTIVATED ON THEIR OWN AND THE LANE CHANGE WARNING SYSTEM ALSO FAILED TO ALERT WHEN A VEHICLE WAS IN CLOSE PROXIMITY. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,453.
Electrical system, Engine, Fuel/propulsion system, Sep 22, 2018
FIRST I'LL START WITH HYUNDAI'S COMMITMENT. 'ALL OF US AT HYUNDAI ARE WORKING TO DELIVER EXCEPTIONAL CUSTOMER SERVICE AND COMPLETE OWNER SATISFACTION. WHILE WE TAKE PRIDE IN OUR BRAND AND ARE COMMITTED TO ALWAYS IMPROVING VEHICLE QUALITY, TECHNOLOGY, AND SERVICE, WE UNDERSTAND THAT SOMETIMES PROBLEMS CAN ARISE. IF THEY DO, WE WANT TO BE THE FIRST TO HELP. IF YOU'VE HAD UNSATISFACTORY SERVICE, HAVE CONCERNS ABOUT YOUR WARRANTY, NEED TO ISSUE A COMPLAINT ABOUT YOUR VEHICLE, OR HAVE RECEIVED A SOLICITATION LETTER FROM A LEMON LAW ATTORNEY, PLEASE LET US KNOW. WHILE YOU MAY HAVE CONSIDERED CONTACTING THE BETTER BUSINESS BUREAU (BBB), LEMON LAW ATTORNEYS OR YOUR STATE'S ATTORNEY GENERAL, OUR CUSTOMER CARE DEPARTMENT IS HERE TO ADDRESS ANY CONCERN YOU MIGHT HAVE'NO ISSUE IS TOO BIG OR TOO SMALL. OUR GOAL IS TO GIVE YOU ONE-ON-ONE, PERSONALIZED SERVICE AND PROVIDE YOU WITH THE BEST POSSIBLE SOLUTION IN THE SHORTEST AMOUNT OF TIME. THAT'S OUR COMMITMENT TO YOU.' MY TRUCK CONTINUALLY STALL & STOP IN TRAFFIC IT MAKES A LOUD KNOCKING, TICKING HISSING SOUND WHILE DRIVING. FAULTY FUEL PUMP AND FUEL INJECTORS CAUSING UNBEARABLE BURNING SMELL. IT ROLLED BACKWARDS WHILE AT A TRAFFIC LIGHT. ENGINE FAILED AND THE CAR STAYED IN THE SHOP FROM 6/11/18 TO 9/4/18 AND RETURNED ON 9/6/18 THEN RELEASED ON 9/18/18 AND RETURNED ON 9/18/18. *JS
Power train, Electrical system, Aug 15, 2018
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT SHEPPARD HYUNDAI (2300 W 7TH AVE, EUGENE, OR 97402, (541) 343-8811) PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,800.
Electrical system, Other or unspecified, Engine, Aug 6, 2018
I HAVE OWNED A 2016 HYUNDAI TUCSON FOR 2.5 YEARS. IN THAT TIME IT HAS BEEN IN FOR SEVERAL ISSUES THAT CAN NOT BE DUPLICATED WHEN AT THE SERVICE CENTER AND DEEMED "WORKING FINE, NO CODES PRESENT AT THIS TIME". MY ISSUES HAVE INCLUDED LOSS OF TRANSMISSION CONTROL AFTER A STOP (SOFTWARE UPDATE FIXED), INTERMITTENT HEADLAMP THAT WON'T TURN ON, THE MEDIA DISPLAYING "BATTERY DISCHARGE WARNING" WHILE CAR WAS RUNNING AND IN MOTION (HEADLAMP REPLACED AFTER SEVERAL TIMES TAKING TO THE DEALERSHIP AND I WAS LUCKY ENOUGH TO HAVE THE WARNING LIGHT GO ON WHILE THE TECHNICIAN WAS THERE). NOW THE COMPUTER/DASH BOARD IS RESTARTING ITSELF AT 45 MPH . THIS HAS OCCURRED TWO TIMES. THE DASH BOARD WENT DARK FOR 1 SECOND AND THEN STARTED BACK UP THROUGH IS STARTUP SEQUENCE. DURING THIS TIME, THE ENGINE IS STILL RUNNING BUT I HAVE NO CONTROL OVER THE TRANSMISSION. IF YOU PUSH ON THE GAS PEDAL IT WILL INCREASE RPMS BUT NOT ACCELERATE. DURING THIS TIME IT IS NECESSARY TO PULL OVER AND TURN THE CAR OFF AND THEN BACK ON. AGAIN, NO CODES THROWN AND NOT REPRODUCIBLE AT THE SERVICE CENTER. THE SERVICE CENTER FOUND THAT THE POSITIVE BATTERY TERMINAL WAS NOT COMPLETELY TIGHT AND THOUGHT MAYBE THIS CAUSED THE ISSUE. I AM FRUSTRATED THAT SOMETHING THAT COULD HAPPEN EASILY AS THIS DOESN'T SHOW UP AS AN ERROR SINCE IT CAUSED A UNSAFE DRIVING ENVIRONMENT. 24 HOURS AGO, WHILE TRYING TO MAKE A LEFT HAND TURN AT A BUSY STREET THE CAR STARTED FORWARD WHEN GAS PEDAL PRESSED BUT THEN STOPPED MOVING FORWARD ONLY TO LURCH FORWARD AFTER A SECOND AND PICK UP SPEED. I KNOW THAT IF I TAKE IT IN FOR THIS IT WILL BE THE SAME STORY: "WE FOUND NOTHING WRONG. NO CODES THROWN, BRING IT BACK IF IT HAPPENS AGAIN." THIS CAR IS NOT SAFE TO DRIVE AND THE MANUFACTURE WILL NOT BUY IT BACK SINCE THERE WAS NO DEFECT FOUND...
Electrical system, Jul 17, 2018
INSTALLED TRAILER HITCH AND WIRING ON SAID 2016 HYUNDAI TUSCON AND WIRING MODULE SHORTED OR MALFUNCTIONED CAUSING DEFECTIVE LIGHTING ON TRAILER. CHECKED ONLINE AND FOUND THAT A RECALL FOR THIS PROBLEM DOES EXIST FROM HYUNDAI ( RECALL CAMPAIGN 153 ) AND THIS VEHICLE DOES FIT THE MANUFACTURE DATE WITHIN THE RECALL BUT THE DEALER AND HYUNDAI CUSTOMER WHEN NOTIFIED SAID THAT THIS VIN # IS NOT INCLUDED IN THE RECALL EVEN THOUGH I AM HAVING THE EXACT PROBLEM THE RECALL IS FOR. I AM MAKING THIS NOTICE IN THAT SHOULD THERE BE A PROBLEM IN THE FUTURE THAT I HAVE TRIED TO GET THE PROBLEM RESOLVED AND THE COMPANY CHOOSES TO DISMISS MY CLAIM. THIS PROBLEM EXIST MOVING OR STATIONARY, BUT IS EXTREMELY DANGEROUS AT NIGHT AND ESPECIALLY WHEN CHANGING LANES OR TURNING
Power train, Electrical system, Jun 19, 2018
AFTER PURCHASING THE VEHICLE THE MILEAGE WAS NOT ADDING CORRECTLY, I BOUGHT THE CAR WITH APPROXIMATELY 104 MILES ON IT AND AFTER 2 WEEKS OF DRIVING APPROXIMATELY 200 MILES THE TOTAL MILES ON MY CAR WAS 150. MY CAR AUTOMATICALLY STARTS ON OCCASION WHEN I USE MY KEY FOB TO LOCK MY DOORS. MY STEREO/GPS/BACK UP CAMERA VIEW DOESN'T WORK AT TIMES. I HAVE HAD SEVERAL OCCURRENCES IN WHICH THE TRANSMISSION FEELS AS THOUGH IT 'SLIPS' AND OTHERS IN WHICH I HAVE TO PRESS THE ACCELERATOR (GAS PEDAL) TO THE FLOOR TO GET MY CAR TO MOVE. TODAY I WAS COMPLETELY STOPPED AT A RED TRAFFIC SIGNAL, UPON GREEN I STEPPED ON THE ACCELERATOR (GAS PEDAL) AND MY CAR RESPONDED AS IF IT WERE IN NEUTRAL AND I STEPPED ON THE ACCELERATOR. THE ENGINE REVVED AND IT MOVED A FEW FEET. I HAVE LESS THAN 33,000 MILES ON MY CAR AND I HAVE HAD ISSUES SINCE I PURCHASED IT. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY SAY THEY 'CAN'T DUPLICATE' THE ISSUES I'M HAVING. TRANSMISSION APPOINTMENT IS TOMORROW. I WOULD LIKE NOTIFICATIONS OF ANY RECALLS, I AM UNABLE TO CHECK THE BOX AT THE BOTTOM OF THE PAGE I AM SUBMITTING.
Electrical system, Other or unspecified, Dec 3, 2017
SINCE I BOUGHT THE CAR IN DEC 2015 THIS HAS HAPPENED 3 TIMES. WHILE I AM DRIVING THE MESSAGE "BATTERY DISCHARGE WARNING! PLEASE USE THE SYSTEM WITH ENGINE RUNNING" AT HYUNDAI OF LOUISVILLE IN DIXIE THEY SAID NOTHING WAS WRONG. LATEST TIME IT HAPPENED 11/30/17 WHILE DRIVING IT FOR OIL CHANGE TO HYUNDAI OXMOR I ASKED TO HAVE THAT MESSAGE CHECKED THEY SAID IT WAS JUST A GLITCH. THE 3 TIMES I AM DRIVING (HIGHWAY AND STREET), SO THE ENGINE IS RUNNING. AFTER TURNING THE ENGINE OFF AND ON AGAIN IT QUIT.
Power train, Electrical system, Nov 6, 2017
BOUGHT THE CAR AT APPROX. 8K MILES. NOW JUST OVER 18K MILES, WHILE ON THE HIGHWAY, THE CAR WOULD NOT ACCELERATE OVER 55MPH, DESPITE THE RIMS REVVING TO 5K-6K. THEN LIGHT CAME ON SAYING TRANSMISSION WAS OVERHEATING. STOPPED AND SAT FOR 5 MIN TO GET TO GO AWAY. RESTARTED AND STILL TOOK ABOUT 2-3 MIN TO GET CAR UP TO 75MPH. IN THE CITY, MULTIPLE TIMES WHILE AT STOP LIGHT, CAR WOULD NOT ACCELERATE FROM STOP. RPMS WOULD REV AND REV, BUT NO MOVEMENT UNTIL AFTER MULTIPLE TRIES. WAS TOLD WHEN PURCHASED THAT THIS VEHICLE YEAR HAD RECALL THAT WAS FIXED, BUT WHEN WE PUT VIN INTO NHTSA SITE, TOLD IT'S NOT AFFECTED BY RECALL. IT'S POSSIBLE EITHER THE CONTAINMENT OF THE RECALL NET WAS NOT WIDE ENOUGH, OR THE CORRECTIVE ACTION IS NOT YET ADEQUATE. EITHER WAY, MY FAMILY'S SAFETY IS AT STAKE. I SHOULD BE ABLE TO TRUST A NEW CAR TO GO WHEN I PROMPT IT TO. TRANSMISSION IS VERY TOUCHY IN THIS ECO MODEL. I HOPE TO SEE ROBUST CORRECTIVE ACTION BY HYUNDAI, OR A DIFFERENT,SAFER AND MORE RELIABLE POWER TRAIN UTILIZED. OTHERWISE, FOR SAFETY, I SHOULD NOT NEED TO KEEP THIS VEHICLE AND HYUNDAI NEEDS TO TAKE IT BACK. THIS TYPE OF ISSUE COULD CAUSE A VERY SERIOUS ACCIDENT AND I HOPE THAT MORE OF THESE CARS ARE NOT EXPERIENCING THIS ISSUE.
Electrical system, Engine, Sep 1, 2017
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. AFTER ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. THE VEHICLE THEN JERKED FORWARD. THE VEHICLE WAS TAKEN TO SHORTLINE HYUNDAI (100 HAVANA ST, AURORA, CO 80010) WHERE THE DEALER STATED THAT THEY UPDATED THE ECM SOFTWARE, WHICH SHOULD REPAIR THE ISSUE. THE FAILURE RECURRED SEVERAL MORE TIMES AND THE VEHICLE WAS TAKEN BACK TO SHORTLINE HYUNDAI EACH TIME WHERE THE SOFTWARE WAS UPDATED AGAIN; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE MANAGER, WHO FAILED TO ASSIST. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 11/01/17*LJ
Power train, Electrical system, Aug 16, 2017
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE FROM A STOP. THE VEHICLE WOULD ALSO AUTOMATICALLY SHIFT INTO NEUTRAL WITHOUT WARNING. THE CONTACT WOULD HAVE TO DEPRESS THE BRAKE PEDAL FOR AT LEAST FIVE SECONDS AND THEN DEPRESS THE ACCELERATOR PEDAL TO MOVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS FIRST TAKEN TO EARNHARDT HYUNDAI (10401 PAPAGO FWY, AVONDALE, AZ 85323 (623) 388-5800) WHERE IT WAS DIAGNOSED WITH A SOFTWARE FAILURE AND THE TRANSMISSION SOFTWARE HAD TO BE RE-WRITTEN. THE CONTACT STATED THAT THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO RODEO HYUNDAI (12925 N AUTOSHOW AVE, SURPRISE, AZ 85388 (623) 214-4100) WHERE IT WAS DIAGNOSED WITH THE SAME SOFTWARE MALFUNCTION. THE SOFTWARE WAS UPDATED FOR THE SECOND TIME, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT MENTIONED THAT THE MANUFACTURER EMAILED THE DEALER A MANUAL ON HOW TO CORRECTLY OPERATE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. UPDATED 09/27/17*LJ *TR
Power train, Electrical system, Vehicle speed control, Jul 25, 2017
STILL HAVING THE SAME EXACT ISSUES AS BEFORE. CAR WON'T ACCELERATE, IS JUMPY, REFUSES TO MOVE ANYMORE WHEN STOPPED OR ALREADY IN MOTION. HAD AN APPOINTMENT THIS MORNING WITH WOODHOUSE HYUNDAI AND THEY DIDN'T GIVE ME A CAR TO BORROW NOR DID THEY GIVE ME A RIDE TO WORK - SO I HAD TO RESCHEDULE. THE MECHANICAL MANAGER SAID "CAN'T YOU WAIT 15 MINUTES?" I DIDN'T REALIZE IT WAS AN OPTION TO BE LATE FOR WORK. MAYBE IT'S JUST MECHANICS THAT ARE ALLOWED TO BE LATE, BUT I SURE AM NOT ALLOWED TO BE. CUSTOMER SERVICE IS LACKING HERE AND SO IS THIS CAR. I'M DRAINED FROM ALL OF THE TIME I'VE PUT INTO THIS CAR TO BE REPAIRED AND NOTHING IS FIXED, BECAUSE THERE IS NO FIX! THE SAME BATTLE OVER AND OVER AGAIN IS PHYSICALLY TAKING A TOLL ON ME AND I'M TIRED OF FIGHTING TO HAVE MY CAR FIXED. I TRY TO MAKE APPOINTMENTS AND CAN'T ALWAYS MEET THOSE APPOINTMENT TIMES BECAUSE I HAVE A JOB. I NEED MY JOB TO PAY THE LOAN. I NEED THE LOAN FOR THE CAR TO GET TO MY JOB. I NEED MY CAR TO BE RELIABLE. MY CAR IS NOT RELIABLE SO I CAN'T GET TO MY JOB AND PAY MY LOAN BECAUSE OF MY CAR. DO YOU SEE THE PROBLEM HERE!?!?!?!! I'VE NEVER HATED A CAR AS MUCH AS I HATE THIS ONE. EDWARDS HYUNDAI SOLD ME A CAR THAT THEY PROMISED WAS RELIABLE AND SAFE - AND IT'S NOT. IT'S ABSOLUTELY THE OPPOSITE. I WILL NEVER PURCHASE A HYUNDAI AGAIN. I'D BE BETTER OFF WALKING AT THIS POINT OR TAKING THE BUS. TAKE THIS THING BACK.
Power train, Electrical system, Jun 8, 2017
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (HAZLETON HYUNDAI LOCATED AT 703 AIRPORT RD, HAZLE TOWNSHIP, PA 18202) WHERE IT WAS DIAGNOSED; HOWEVER, A FAILURE COULD NOT BE FOUND. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED AT THE HAZLETON HYUNDAI DEALER PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE FAILURE WAS NEVER CORRECTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND ADVISED HIM TO CALL THE BBB. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 08/24/17*LJ *CN
Power train, Electrical system, May 25, 2017
THE 2016 HYUNDAI TUCSON ECO WITH 1.6T TRANSMISSION PROBLEM. VEHICLE TRANSMISSION WILL FAIL TO MOVE VEHICLE FORWARD AT TIMES AND HAS CAUSED US TO BE STUCK IN AN INTERSECTION NUMEROUS TIMES EVEN THOUGH VEHICLE SAYS ITS IN DRIVE. RPMS JUST REV TO REDLINE BUT VEHICLE WILL NOT MOVE UNTIL YOU LET OFF THE GAS AND LET IT IDLE BACK DOWN TO IDLE ENGINE SPEED. THEN YOU CAN TRY IT AGAIN AND IT DRIVES NORMAL. ONE TIME HAD TO SHUT ENTIRE VEHICLE OFF IN THE INTERSECTION AND RESTART IT TO GET IT TO MOVE.
Power train, Electrical system, Mar 15, 2017
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLE STILL PERIODICALLY HESITATES AND ACCELERATES AFTER RECALL REPAIRS. *SMD
Power train, Electrical system, Vehicle speed control, Mar 2, 2017
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED FROM SUDDEN BRAKING, THE VEHICLE HESITATED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE RELATED TO THE TRANSMISSION NEEDED TO BE UPDATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 16V280000 (POWER TRAIN, ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,012.
Power train, Electrical system, Feb 28, 2017
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE; HOWEVER, THE CONTACT WAS INFORMED THAT THERE WAS A TRANSMISSION CONTROL MODULE SOFTWARE UPDATE THAT MAY REMEDY THE ISSUE. THE SOFTWARE WAS UPDATED, BUT FAILED TO REMEDY THE ISSUE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Power train, Electrical system, Feb 14, 2017
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,541....UPDATED 05/17/17 *BF *CN
Power train, Electrical system, Engine, Feb 1, 2017
HAD RECALL 16-01-057 PERFORMED AT LOCAL HYUNDAI DEALER IN HACKETTSTOWN AND SINCE THEN HAVE HAD MULTIPLE ISSUES WITH IT NOT MOVING WHEN AT A TRAFFIC LIGHT LIKE TRANSMISSION IS SLIPPING AND THEN IT GRABS AND ALMOST CAUSES ACCIDENT..DEALER SAYS THAT RECALL WOULD NOT MAKE IT DO THIS AND WHEN THEY DRIVE SAY THERE ARE NO ISSUES.THERE ARE MULTIPLE OTHER PEOPLE ON INTERNET HAVING SAME ISSUE, SO NOT SOMETHING I AM MAKING UP. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS BEFORE SOMEONE IS KILLED. *TR
Electrical system, Feb 1, 2017
I HAVE OWNED THE VEHICLE ABOUT A WEEK. I DROVE INTO IN THE GARAGE AND PARKED THE NIGHT BEFORE WITHOUT INCIDENT. HEARD A SOUND OF A FAN OR SMALL MOTOR RUNNING SOMEWHERE AROUND THE VEHICLE BEFORE I WENT IN FOR THE NIGHT, BUT COULDN'T DETERMINE IF IT WAS FROM THE VEHICLE OR FROM THE GARAGE HEATER UNIT. THE NEXT MORNING HYUNDAI TUCSON IS COMPLETELY DEAD. WHY?
Electrical system, Dec 19, 2016
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING, THE SPEED REDUCED INDEPENDENTLY ON NUMEROUS OCCASIONS. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.