2016 Hyundai Tucson
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,620 owner complaints filed for this model year. This is the highest complaint count among 21 Tucson model years with reports.
Of the 2016 reports, 14 involved a crash and 26 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Aug 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Inability to move the vehicle while in traffic may increase the risk of a crash.
Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Campaign 16V628000 on NHTSA.gov
Latches/locks/linkages, hood, latchMay 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Campaign 16V348000 on NHTSA.gov
Exterior lighting, tail lightsMar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Campaign 16V147000 on NHTSA.gov
Representative owner complaints: power train
517 reports, newest first. Show all
Power train, Mar 27, 2019
SEVERE HESITATION ON ACCELERATION. JERKY MOTION WHEN SLOW ROLLING. CANNOT BACK UP STEEP HILLS.
Power train, Electrical system, Mar 3, 2019
I PURCHASED THE 2016 HYUNDAI TUCSON IN OCTOBER 2015. THE FOLLOWING YEAR I NOTICED THAT SOMETIMES WHEN I'M STOPPED AND GO TO ACCELERATE, MY CAR WILL NOT GO ANYWHERE FOR A FEW SECONDS THEN IT TAKES OFF. THIS IS VERY DANGEROUS WHEN IT COMES TO PULLING OUT ONTO A BUSY STREET. IT DIDN'T HAPPEN OFTEN BUT HAS GOTTEN WORSE OVER THE YEARS. NOW LATELY, I HAVE BEEN GETTING 'CHECK BSD SYSTEM' WARNINGS. THIS HAPPENED ONCE ONE DAY AND THEN INCREASED SIGNIFICANTLY SINCE. NOW MY CAR WILL GIVE THAT WARNING, ACTS LIKE IT SHUTS OFF, AND WONT GO ANYWHERE AND I'LL HAVE TO RESTART MY CAR. OR SOMETIMES IT WILL BE IN 2ND OR 3RD GEAR AND THAT WARNING WILL POP UP AND IMMEDIATELY SHIFT TO 0. AFTER THIS HAPPENS THERE ARE 5-6 WARNING LIGHTS THAT LIGHT UP ON THE DASH BOARD, INCLUDING THE CHECK ENGINE LIGHT. THIS HAS PROGRESSED OVER THE LAST 3 DAYS, ULTIMATELY MAKING MY CAR NOT DRIVABLE. I AM TAKING IT IN TOMORROW. EVERY TIME THIS HAPPENS I'VE BEEN IN 'DRIVE' AND EITHER STOPPED AT A LIGHT OR EVENING IN MOTION.
Power train, Vehicle speed control, Feb 1, 2019
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE MAKING A LEFT TURN AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO LEHMAN HYUNDAI (LOCATED AT 21400 NW 2ND AVE, MIAMI, FL 33169, (866) 647-4751) WHERE IT WAS DETERMINED THAT THE VEHICLE PERFORMED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Power train, Jan 31, 2019
ABOUT FOUR MONTHS AFTER WE PURCHASED OUR VEHICLE, IT BEGAN RATTLING WHEN WE WOULD SLOW DOWN TO PARK OR MAKE TURNS. THE BEST WAY I CAN EXPLAIN IS LIKE WHEN A MANUAL TRANSITION IS ABOUT TO SHUT OFF BECAUSE ITS NOT GOING IN TO THE CORRECT GEAR. WE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD US THAT BECAUSE OF THE DUAL TRANSMISSION, THIS WAS EXPECTED. THEY SAID THAT PUTTING IN ECO OR SPORT MODE THE ISSUE WOULD BE LESS NOTICEABLE. THEY EVEN SHOWED US A VIDEO ABOUT THE DUAL TRANSMISSION THINKING THAT THIS WOULD HELP FIX OUR CAR. WE HAVE RETURNED AT LEAST THREE MORE TIMES WE THE SAME CONCERN AND HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE CAR SINCE THE COMPUTER DETERMINED NOTHING WAS WRONG. THE BIGGEST CONCERN I HAVE IS THAT THE RATTLING HAS BECOME WORSE AND MORE CONSISTENT AND THAT THE CAR MAY STOP ALL OF A SUDDEN WHEN IM MAKING A TURN OR I CAN CAUSE AN ACCIDENT.
Power train, Engine, Jan 20, 2019, fire
VEHICLE WAS IN DEALERSHIP FOR TRANSMISSION MULTIPLE TIMES THEN LAST WEEK A FUEL PUMP NOW AT THE DEALERSHIP DUE TO THE FACT VEHICLE CAUGHT FIRE AS I WAS DRIVING IT AND PULLING UP T =O MY HOME
Power train, Fuel/propulsion system, Jan 14, 2019
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED. ADDITIONALLY, WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SHUDDERED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO KEYES MISSION HILLS HYUNDAI (LOCATED AT 10240 SEPULVEDA BLVD, MISSION HILLS, CA 91345, (818) 924-4654) WHERE IT WAS DIAGNOSED THAT THE FUEL AND/OR DUAL CLUTCH TRANSMISSION CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 24,500.
Power train, Jan 10, 2019
WHEN COLD, CAR WILL NOT ACCELERATE WELL ENOUGH TO SAFELY ENTER TRAFFIC. RESPONSE IMPROVES WHEN CAR HAS BEEN DRIVEN FOR 10 MINUTES. VERY SLUGGISH RESPONSE BY ENGINE/ TRANSMISSION.
Power train, Jan 3, 2019
MY HYUNDAI TUCSON TRANSMISSION DOES NOT SHIFT IN A LOGICAL AND PREDICTABLE MANNER, OCCASIONALLY NOT RESPONDING WHEN I NEED ACCELERATION SUCH AS PULLING INTO TRAFFIC AT A JUNCTION. MY WIFE NEARLY HAD A COLLISION WHEN THE TRANSMISSION DID NOT RESPOND CORRECTLY WHEN NEEDED. ADDITIONALLY THE CLUTCH JUDDERS AND SHAKES THE WHOLE VEHICLE WHEN MOVING SLOWLY IN TRAFFIC AND WHEN PULLING AWAY FROM A STOP. IF YOU HAVE READ ANY OF THE 300 OR MORE COMPLAINTS IN THIS SECTION YOU WILL KNOW THAT THERE IS A SERIOUS DESIGN PROBLEM WITH THE TRANSMISSION IN THIS CAR AND IT IS NOT FIXED REGARDLESS OF THE RECALLS OR BULLETINS TO DATE. MOST LIKELY HYUNDAI ARE NOT REPORTING THEIR COMPLAINT LEVELS TO YOU AS THEY SHOULD WHICH KEEPS THE WOLVES FROM THE DOOR, BUT IT DOESN'T TAKE MUCH TIME READING ALL THESE COMPLAINTS TO UNDERSTAND THERE IS A SERIOUS PROBLEM THAT IS UNRESOLVED. THE TRANSMISSION IS ELECTRONICALLY CONTROLLED AND THE SOFTWARE ENGINEERS JUST CANNOT POSSIBLY PREDICT ALL GIVEN DRIVER OR DRIVING CONDITIONS. CONSEQUENTLY ON ALMOST EVERY TRIP IN THIS CAR THERE IS A LATE SHIFT, EARLY SHIFT OR HESITATION THAT WILL OCCUR, SOMETHING THAT IS NOT WHAT I EXPECT OF IT. I HAVE A SHORT UPHILL DRIVEWAY TO MY GARAGE, AND EVERY TIME I PARK ON THE DRIVEWAY I'M NOT SURE IF I'M GOING TO HIT THE GARAGE DOOR OR NOT. I HAVE JUST NO CONFIDENCE IN ITS CONTROL-ABILITY AT ALL. THE RECALL DIDN'T FIX ANYTHING NO MATTER WHAT HYUNDAI TELLS YOU AND NOW 3 YEARS INTO THE MODEL ITS STILL THE SAME. YOU CANNOT TURN A BLIND EYE TO THIS AND HOPE IT GOES AWAY. HYUNDAI IN THE MEANTIME HAS ABANDONED THIS TRANSMISSION FOR '19 ON THE TUCSON AND THEY WANT THE PROBLEM TO DISAPPEAR, BUT THIS IS THEIR WAY OF DEALING WITH IT. PROBLEM WAS ORIGINALLY REPORTED TO HYUNDAI IN APRIL 2016 - ABOUT 6 MONTHS AFTER PURCHASE
Power train, Electrical system, Vehicle speed control, Dec 19, 2018
ONCE PER DAY, WHILE DRIVING ON FLAT GROUND, THE CAR DISPLAYS THE MESSAGE "STEEP GRADE! PRESS BRAKE PEDAL" (PAGE 5-20 IN THE OWNERS MANUAL). WHEN THIS HAPPENS, THE CAR COMPLETELY DIES AND CAN NOT ACCELERATE. I HAVE TO PUT MY HAZARDS ON AND COAST TO THE SIDE OF THE ROAD! THIS IS EXTREMELY DANGEROUS! I HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES, HOWEVER THEY CLAIM THEY CANNOT REPRODUCE IT. THE PROBLEM HAPPENS FOR ME ONCE PER DAY! I OPENED A CASE WITH HYUNDAI CORPORATE BUT THE CASE IS OPEN AND UNRESOLVED BECAUSE THE PROBLEM IS INTERMITTENT AND ONLY HAPPENS ONCE PER DAY. AN INTERMITTENT PROBLEM IS STILL A SAFETY HAZARD, ESPECIALLY WHEN IT CAUSES THE DRIVER TO LOSE THE ABILITY TO CONTROL THE VEHICLE! IT IS A SAFETY ISSUE THAT COULD DIRECTLY CAUSE AN ACCIDENT. THE NHTSA NEEDS TO BE AWARE OF THIS AND HYUNDAI AND THEIR DEALERSHIPS NEED TO TAKE OWNERSHIP AND MAKE CORRECTIVE ACTIONS BEFORE SOMEONE GETS SERIOUSLY INJURED BY THIS DEFECT. I HAVE A VIDEO OF THE ISSUE OCCURRING THAT I'M HAPPY TO SHARE AS WELL.
Power train, Vehicle speed control, Dec 18, 2018
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO FIRST HYUNDAI (270 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760) THREE TIMES, BUT WAS NEVER DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN). THE FAILURE MILEAGE WAS 32,000. *TT CONSUMER WAS ADVISED BY HOW TO STEP ON PEDALL TO PREVENT DUAL CLUTCH MOMENTARY FREEZE BY THE DEALER EMPLOYEES.*JB
Power train, Dec 14, 2018
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND FOR AT LEAST FIVE SECONDS. THE VEHICLE WAS TAKEN TO HORNE HYUNDAI (1360 E AUTO CENTER DR, APACHE JUNCTION, AZ 85219) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *DT CONSUMER NO HAS THE VEHICLE*JB
Power train, Fuel/propulsion system, Dec 4, 2018
INTERMITTENT ACCELERATION OR STALLING WHILE STATIONARY OR IN MOTION DURING NORMAL DRIVING CONDITIONS ON ROADS OR PARKING LOTS. THE PROBLEM OCCURS WHEN ACCELERATING THE VEHICLE OVER ACCELERATES OR ATTEMPTS TO STALL. THIS HAS OCCURRED OFTEN WITH STARTLING RESULTS. HAVE BEEN TOLD BY TWO HYUNDAI DEALERS SERVICE DEPARTMENTS THAT THIS IS CAUSED BY THE "DOUBLE SHIFT TRANSMISSION" AND THAT ALTHOUGH HYUNDAI IS AWARE, THERE IS NO FIX TO THE PROBLEM -- THAT I JUST HAVE TO GET USE TO IT! UNANTICIPATED ACCELERATION AND/OR STALLING IS A SAFETY CONCERN THAT SHOULD NOT BE TOLERATED. THIS HAS OCCURRED MANY TIMES SINCE I HAVE OWNED THIS VEHICLE FROM DECEMBER 2015 WITH THE MOST RECENT DATE INDICATED BELOW.
Power train, Nov 17, 2018
HAVE 2016 WITH A TERRIBLE TRANSMISSION SHUTTER, IN SLOW TRAFFIC THE CAR JERKS AND HAS VERY LITTLE POWER, IF YOU ATTEMPT TO MAKE A LEFT TURN ACROSS TRAFFIC YOU TAKE YOUR LIFE IN YOUR HANDS AND THE CAR CAN STALL DURING THE TURN AND YOU ARE NOW STUCK IN ON COMING TRAFFIC. IT IS VERY DANGEROUS.
Power train, Engine, Oct 21, 2018
I HAVE A 2016 HYUNDAI TUSCON LTD. 1.6 TURBO, WITH A DUAL CLUTCH TRANSMISSION (DCT). I LOVE THIS VEHICLE'S DESIGN, FEATURES, AND SPECS. THIS CAR WOULD BE FANTASTIC IF IT WERE NOT FOR THE HAZARDOUS, DEFECTIVE, AND DYSFUNCTIONAL DUAL CLUTCH TRANSMISSION. OCTOBER OF 2016 NHTSA HAD HYUNDAI TO ISSUE A RECALL AND IN 2017 A COMPUTER SOFTWARE UPDATE. NEITHER HAS FIXED THE (DCT) ISSUE. FROM A COMPLETE STOP OR A SLOW ROLLING STOP,THE VEHICLES' TRANSMISSIONS LAG, SHUDDER, BUCK, HESITATE, AND LURCHES FORWARD SHIFTING BETWEEN THE FIRST COUPLE OF GEARS. AT ITS WORST IT SEEMS TO STALL THEN PROPEL FORWARD UNCONTROLLABLY. AFTER THE 2ND GEAR THE TRANSMISSION TRANSITIONS SMOOTHLY. THIS SAFETY HAZARD COMES INTO PLAY WHEN DRIVERS ARE ATTEMPTING TO MERGE ONTO THE HIGHWAY OR TRAFFIC. ESPICALLY WHEN ATTEMPTING TO TIME AND SHOOT A GAP IN THE FLOW OF TRAFFIC. THE VEHICLE MAY OR MAY NOT ACCELERATE EFFECTIVELY OR AT ALL. THIS UNPREDICTABLE PERFORMANCE IS EXTREMLY DANGEROUS AND LIABLE TO CAUSE OR CONTINUE TO CAUSE ACCIDENTS. THE ONLY WAY TO AVOID THIS ISSUE IS TO DRIVE THE VEHICLE IN "SPORT MODE!" THE DCT ISSUE SEEMS TO ONLY AFFECT "ECO" AND "REGULAR" DRIVING MODES. THERE ARE HUNDREDS OF COMPLAINTS AND TESTIMONIES REVOLVING AROUND THE DCT PROBLEM. IT IS A KNOWN PROBLEM WITH CONSUMERS, DEALERSHIPS' SERVICE DEPARTMENTS, AND HYUNDAI CONSUMER AFFAIRS. AFTER THE INTIAL RECALL AND SOFTWARE UPDATES ON THE DCT PROBLEMS, THE VEHICLES STILL DEMONSTRATE THE SAME POOR AND DEFECTIVE DCT PERFORMANCE. NOW THE SERVICE DEPARTMENTS AND HYUNDAI CONSUMER AFFAIRS ARE NO LONGER ACKNOWLEDGING THE DCT DEFECT. THEY SIMPLY REPLY THAT THE ISSUE WAS RECALLED AND FIXED IN 2016 AND 2017 AND THAT "THE CAR IS PERFORMING THE WAY IT WAS DESIGNED TO," DESPITE THE CLEAR AND APPARENT DESIGN FLAW! HYUNDAI IS MAKING IT CLEAR TO THE CONSUMERS THAT THEY WILL NOT REVISIT NOR TAKE ACCOUNTABILTY OF THE FAULTY DUAL CLUTCH TRANSMISSION.
Power train, Electrical system, Oct 19, 2018
NHTSA CAMPAIGN NUMBER: 16V628000 MANUFACTURER HYUNDAI MOTOR AMERICA COMPONENTS POWER TRAIN, ELECTRICAL SYSTEM WE HAD THIS RECALL 'REPAIR' IN 2017, BUT THE ISSUE REMAINS. NOT ABLE TO ACCELERATE, ESPECIALLY WHEN VITAL, SUCH AS CROSSING AN INTERSECTION, MERGING INTO TRAFFIC AND EVEN AS BASIC AS PULLING AWAY FROM A STOPLIGHT/SIGN. IT IS A DANGER TO US AND OTHER DRIVERS. WE HAVE HAD THIS ISSUE SINCE WE BOUGHT THE CAR BRAND NEW IN 2015, AND IT ONLY GETS WORSE THE MORE MILES WE PUT ON THE CAR. THE RECALL FIX DID NOT CORRECT THE PROBLEM, AND WE ONLY JUST LEARNED TODAY FROM HYUNDAI CUSTOMER SERVICE THAT WE CAN STILL REQUEST SERVICE, WHICH WE ARE DOING THIS WEEK. BUT, THIS ISSUE NEEDS TO BE RE-EVALUATED. AS TO WHEN DID THIS HAPPEN (BELOW), I WILL PUT TODAY'S DATE, BUT THIS HAPPENS EVERY DAY, ALL DAY LONG. WE ARE AWARE THAT IT'S THERE, SO WE COMPENSATE FOR IT ALL THE TIME, AND IT SHOULDN'T BE THAT WAY.
Power train, Vehicle speed control, Engine, Sep 25, 2018
WHEN CHANGING THE CAR FROM REVERSE TO DRIVE IT BUCKS/SHUDDERS (NOT EVERY TIME, BUT FREQUENTLY ENOUGH TO BE CONCERNING). WHEN FIRST PUT INTO DRIVE AFTER SITTING ALL DAY IT'LL BOOST FORWARD AND SHUDDER AND CONTINUE TO DO THAT IF YOU ROLL ALONG AT SLOW SPEEDS. SOMETIME IF YOU ARE TURNING AND PRESS THE GAS IT WILL EITHER NOT MOVE QUICKLY ENOUGH OR SUDDENLY BOOST FORWARD. DEALER HAS RESET BOOST SENSOR, REPLACED BOOST SENSOR, AND REPLACED TERMINAL BOOST SENSOR PLUGS INTO. I'M STILL EXPERIENCING THIS ISSUE.
Power train, Sep 21, 2018
THE 2016 MODEL WITH THE DUAL CLUTCH TRANSMISSION IS A HAZARD~! THE POWERTRAIN LAGS WHEN AT LIGHTS, STOPS, SHIFTING GEARS. THIS HAPPENS FROM SIDE STREETS TO HIGHWAY CRUSING/CHANGING LANES AND ETC... I CAN SEE HOW THIS COULD COST LIVES AND I AM GLAD MY LEASE IS UP SOON! I FEEL THE NEED TO ADD A REPORT AND HOPE THIS DOESN'T END UP COSTING ANY LIVES! PLEASE DO A RECALL ON THE OVERALL POWERTRAIN FUNCTION! NO ONE SHOULD BE INURED FROM THIS, THANKFULLY OTHER DRIVERS ARE AWARE!
Power train, Sep 20, 2018
THIS IS THE 3RD AND WORST TIME THAT THIS HAS HAPPENED. I APPROACHED THE STOP SIGN CAME TO A COMPLETE STOP MY RIGHT BLINKER ON I WENT TO PULL OUT ONTO THE ROAD AND AND STEPPED ON THE ACCELERATOR AND THE CAR WOULD NOT GO ANYWHERE FOR APPROXIMATELY 2 AND A 1/2 TO 3 SECONDS. A VEHICLE TRAVELING FROM THE SOUTH TO THE NORTH HAD TO SWERVE AROUND ME I WAS ALMOST HIT HAD THERE A BEEN SOMEBODY COMING THE OTHER WAY DOWN THE ROAD I WOULD HAVE BEEN HIT AND PROBABLY KILLED.
Power train, Vehicle speed control, Sep 11, 2018
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE HESITATED, SHUTTERED, AND FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GERALD HYUNDAI, 209 HANSEN BLVD, NORTH AURORA, IL 60542, 630-907-8500) AND WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 33,540 CONSUMER STATED WHEN ACCELERATING FROM A STOP ( 0-5MPH), "OPERATING NOMINALLY", "CORRECTED BY TRANS ASSY-AUTO ADD GDS OPERATION", AS EXPLAINED TO US, CAR LEARNS OWNER'S DRIVING HABITS AND THEY RESET TO ORIGINAL FACTORY VALUES - WHICH DID NOTHING!! UPDATED 10/29/18*JB
Power train, Exterior lighting, Sep 7, 2018
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE WITH THE HEADLIGHTS ILLUMINATED, THE REAR BRAKE LIGHTS WOULD NOT ILLUMINATE OR FUNCTION. HOWEVER, THE REAR BRAKE LIGHTS OPERATED NORMALLY WHEN THE HEADLIGHTS WERE TURNED OFF. ALSO, WHEN MAKING A LEFT TURN, THE DRIVER SIDE TURN SIGNAL LIGHT WOULD SUDDENLY SHUT OFF WHEN TURNING THE STEERING WHEEL. IN ADDITION, WHEN SWITCHING THE TRANSMISSION SHIFTER FROM PARK INTO DRIVE, THE VEHICLE JERKED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BOB STALLINGS HYUNDAI, 39444 LBJ FREEWAY S., DALLAS, TX) WAS NOTIFIED OF THE FAILURES, BUT THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,000.
Power train, Sep 6, 2018
A FEW MONTHS AFTER PURCHASING THE VEHICLE IN APRIL 2017 I TOOK IT IN FOR SERVICE AND COMPLAINED ABOUT A HESITATION IN ACCELERATION. I INFORMED THE DEALER THAT THE PROBLEM OCCURRED IN NORMAL DRIVING MODE AND WAS WORSE IN ECO MODE. THE DEALER CHECKED FOR THE LATEST TCM UPDATE, SAID IT HAD THE RECALL UPDATE INSTALLED AND SAID THAT ALL WAS OK AND DON'T DRIVE IN ECO MODE. ON A NUMBER OF OCCASIONS SINCE THEN, THE VEHICLE CONTINUED TO EXHIBIT HESITATION SPORADICALLY IN REGULAR MODE, BUT ALSO HAD A MORE SERIOUS FAULT. A NUMBER OF TIMES AT BUSY INTERSECTIONS, THE VEHICLE REFUSED TO MOVE FOR A FEW SECONDS. THIS BECAME A PANIC SITUATION AS THE VEHICLE WAS MOMENTARILY "STALLED" IN ONCOMING TRAFFIC WHEN MAKING LEFT TURNS. I REPORTED THIS TO THE DEALER SERVICE AND THEY AGAIN CHECKED AND SAID THE VEHICLE HAS THE LATEST TCM UPDATE. SUBSEQUENTLY I HAVE NOTICED THAT THE CAR HAS OCCASIONAL HESITATION BUT HAVE NOT HAD THE MORE SERIOUS "REFUSED TO MOVE" SITUATION. SINCE IT IS A SPORADIC PROBLEM I HAVE GRAVE CONCERN THAT IT COULD HAPPEN AGAIN.THE DEALER ADVISED ME TO CALL HYUNDAI CUSTOMER SERVICE. AFTER SPEAKING TO A CUSTOMER SERVICE SPECIALIST TODAY I RECEIVED TWO OFFERS; TRADE YOUR CAR IN FOR WHATEVER THE DEALER OFFERS WITH NO HYUNDAI CO.ASSISTANCE, AND INFORMATION ABOUT HOW THE DUAL CLUTCH TRANSMISSION WORKS. SO I AM SUPPOSED TO ACCEPT THAT I MADE A MISTAKE IN BUYING MY 4TH HYUNDAI AND HYUNDAI MADE NO MISTAKE, OR I AM AN IGNORANT FOOL WHO NEEDS TO EDUCATE MYSELF. I WAS OFFERED A GIFT CARD TO PLACATE MYSELF. REALLY? I PUT MYSELF AND MY FAMILY AT RISK FOR A GIFT CARD... THIS IS UNACCEPTABLE AS HYUNDAI IS NOT ACKNOWLEDGING THEIR ENGINEERING AND MANUFACTURING PROBLEM AND THE DANGER THAT THIS FLAW ENTAILS. IF A SERIOUS ACCIDENT HAPPENS AS A RESULT OF THIS PROBLEM THEY WILL BE ON THE HOOK FOR MUCH MORE THAN A GIFT CARD.
Power train, Engine, Aug 15, 2018
COMING TO A STOP /SLOW ROLL AND ACCELERATE THERE IS A BAD HESITATION. CAN BE UNSAFE TO PULL OUT INTO TRAFFIC. HAD HYUNDAI 149 RECALL PERFORMED AND PROBLEM IS BETTER BUT NOT FIXED. TALKED TO HYUNDAI SERVICE, THEY SAID THEY CAN'T FIX UNLESS HYUNDAI COMES OUT WITH NEW RECALL PROGRAM.
Power train, Electrical system, Aug 15, 2018
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT SHEPPARD HYUNDAI (2300 W 7TH AVE, EUGENE, OR 97402, (541) 343-8811) PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,800.
Power train, Other or unspecified, Aug 8, 2018
WHEN ACCELERATING AFTER A STOP THE CAR WILL NOT ACCELERATE. IT BASICALLY SEEMS TO BE STUCK AND THE CAR DOES NOT MOVE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND I HAVE ALMOST BEEN REAR ENDED TWICE BECAUSE THE PERSON BEHIND ME DOESN'T KNOW THAT MY CAR WON'T ACCELERATE. THIS IS A SAFETY ISSUE NOT ONLY FOR ME BUT FOR EVERYONE ELSE ON THE ROAD. I WAS MAKING A LEFT HAND TURN AT AN INTERSECTION AND THE CAR STARTED TO ACCELERATE BUT THEN JUST STOPPED AND THE LIGHT TURNED AND THE ONCOMING TRAFFIC ALMOST HIT ME. I AM NOT SURE IF THIS IS THE POWER TRAIN OR WHAT IT IS. WE HAVE EXPRESSED THIS CONCERN TO A HYUNDAI DEALERSHIP IN THE PAST AFTER SEEING A RECALL FOR THIS BUT THEY SAID IT WASN'T MY MAKE AND MODEL FOR THAT RECALL. THIS HAS HAPPENED TOO MANY TIMES FOR ME NOT TO BELIEVE THAT THERE IS SOMETHING WRONG.
Power train, Vehicle speed control, Aug 7, 2018
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE MAKING A RIGHT TURN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THERE WAS A DELAY AND A SUDDEN INCREASE IN SPEED MOMENTS AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED MORE THAN TWICE. THE DEALER (NASHUA HYUNDAI, 140 DANIEL WEBSTER HWY, NASHUA, NH 03060, 603-891-3511) DIAGNOSED THAT A SOFTWARE UPDATE WAS NECESSARY. THE UPDATE WAS PERFORMED, BUT FAILED TO PROVIDE A PERMANENT REMEDY AS THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO AUTOFAIR HYUNDAI (1477 S WILLOW ST, MANCHESTER, NH 03103, 603-634-0500) WHO ALSO PROVIDED A SOFTWARE UPDATE, WHICH FAILED TO PREVENT THE FAILURE. THE DEALERS INDICATED THAT THE TRANSMISSION MAY BE THE CAUSE OF THE FAILURES, BUT DID NOT SPECIFICALLY DIAGNOSE THE PART THAT NEEDED TO BE REPLACED. THE MANUFACTURER ISSUED A RECALL FOR NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.