2016 Hyundai Tucson
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,620 owner complaints filed for this model year. This is the highest complaint count among 21 Tucson model years with reports.
Of the 2016 reports, 14 involved a crash and 26 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Aug 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Inability to move the vehicle while in traffic may increase the risk of a crash.
Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Campaign 16V628000 on NHTSA.gov
Latches/locks/linkages, hood, latchMay 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Campaign 16V348000 on NHTSA.gov
Exterior lighting, tail lightsMar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Campaign 16V147000 on NHTSA.gov
Representative owner complaints: power train
517 reports, newest first. Show all
Power train, Aug 7, 2018
HELLO: GLAD YOU ARE THERE. GIVEN A 2016 NATIONAL SERVICE RECALL, (16V628000) PERHAPS YOU ARE AWARE OF THE 'HESITATION' AND RELATED DANGEROUS FLAWS IN THE REGULAR OPERATION OF HYUNDAI TUCSON VEHICLES WITH A 'DUAL CLUTCH' TRANSMISSION. WE PURCHASED OUR VEHICLE NEW ON 09/05/2015 FROM A HYUNDAI DEALER. WE RETURNED IT TO THE DEALER FOR THE HESITATION PROBLEM ON 10/19/2015 AND AGAIN ON 11/4/2015, EVENTUALLY A DOZEN TIMES TO VARIOUS HYUNDAI DEALERS IN HOPE OF HAVING A LASTING REPAIR DONE. TO NO AVAIL. WE WERE TOLD REPEATEDLY OF A SOFTWARE UPDATE OR ADJUSTMENT TO SOLVE THE PROBLEM. WE WERE TRUSTING EACH TIME, ACCEPTING THE VEHICLE BACK. (SERVICE RECORDS OFTEN STATED THAT A MECHANIC 'COULD NOT REPLICATE' THE PROBLEM AS IF THAT WERE ANSWER TO A PROBLEM THAT WAS KNOWN TO ARISE SPORADICALLY. CONVERSELY, SEVERAL TIMES A SERVICE EMPLOYEE SAID OFF TO THE SIDE THAT THEY WERE WELL AWARE OF THE PROBLEM AND IN TWO CASES THEY HAD THE SAME ONGOING PROBLEM WITH THEIR HYUNDAI VEHICLES!) THIS HESITATION HAS, FOR SELF-PROTECTION, OFTEN FORCED US TO DRIVE OUT OF OUR WAY TO AVOID BUSY UNCONTROLLED INTERSECTIONS AS A MID-CROSS HESITATION COULD RESULT IN THE HIGHLY DANGEROUS, INFAMOUS 'T-BONE' ACCIDENT. IT HAS CAUSED NEAR REAR-END COLLISIONS AS DRIVERS BEHIND US DO NOT EXPECT A SUDDEN PAUSE IN MOVEMENT. CONCERNS OF ACCIDENTS PRODDED US AT TIMES TO INSTEAD DRIVE A MUCH OLDER CAR WITH 200,000 MILES. WHAT SEEMS TO BE A CLUTCH PROBLEM HAS RECENTLY GROWN: HESITATION CAN OCCUR AT HIGHWAY SPEEDS, WHICH OBVIOUSLY IS QUITE UNSAFE. ALSO NEW IS SPORADICALLY, WHEN ATTEMPTING TO MOVE FROM A STOP, THE RESULT AT TIMES IS A LOUD WHIRRING NOISE LASTING SECONDS. AS IN ALL 'HESITATION' CASES, IT DOES NOT MATTER WHO IS DRIVING ALTHOUGH HYUNDAI SERVICE DEPARTMENTS HAVE REPEATEDLY SUGGESTED JUST THAT. THEY RECENTLY OFFERED TO HAVE US DRIVE A SIMILAR VEHICLE AS A TEST. WE AGREED. THEY WITHDREW THE OFFER.
Power train, Aug 4, 2018
SEVERAL TIMES THE VEHICLE HAS HAD ON GOING ISSUES, WHEN PUSHING ON THE GAS PEDAL TO MOVE ITS EITHER NO MOVEMENT OR JERKS BACK AND FORTH LIKE ITS OUT OF GAS BUT WONT GO. THIS HAS BEEN ON GOING SINCE I LEASED IT NEW BUT THE DEALERSHIP KEEPS TELLING ME ITS FINE. THEY HAVE HAD IT MANY TIMES. IT HAS ALMOST GOTTEN ME HIT SEVERAL TIMES AS IT DOESN'T ALWAYS GO. I HAVE HAD TO PUT MY HAZARDS ON AND MOVE OUT OF TRAFFIC ON THE HIGHWAY. THIS VEHICLE HAS DONE THIS FROM A STOP TO GO AND WHILE IN TRAFFIC WHILE I AM GOING AND TURNING. I HAVE HAD ALL THE UPDATES AND HAVE BEEN TOLD IT IS FIXED BUT IT STILL CONTINUES TO DO THIS IN ALL SITUATIONS AT RANDOM TIMES.THIS IS NOT A SAFE VEHICLE FOR MY FAMILY. I AM VERY DISAPPOINTED.
Power train, Aug 2, 2018
VEHICLE DOES NOT MOVE WHEN ACCELERATOR PEDAL IS PRESSED. OR IT MOVES AND THEN STOPS WHILE THE ACCELERATOR IS PRESSED. STUTTERS DURING ACCELERATION AS WELL. VERY DANGEROUS ISSUE WHICH CAN RESULT IN A CRASH OR DEATH. I'VE REPORTED THIS 2X TO HYUNDAI AND THEY STATE IT IS HAPPENING BUT NOT RECALLED UNDER MY VIN. I'VE HAD IT SERVICED 3X REGARDING THIS ISSUE AND THEY HAVEN'T FIXED THE ISSUE. THIS IS HAPPENING TO MY VEHICLE! DATES BELOW ON WHEN IT HAPPENED IS NOT EXACT BECAUSE IT'S STILL HAPPENING.
Power train, Jul 28, 2018
WHILE ATTEMPTING TO PULL OUT OF A PRIVATE DRIVE AGAIN 4 DAYS AGO, WITH PLENTY OF TIME BEFORE ON COMING TRAFFIC WAS CLOSE, MY CAR WOULD NOT ACCELERATE WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR. IT FINALLY DID ACCELERATE WHEN TRAFFIC WAS DANGEROUSLY CLOSE. THIS HAS HAPPENED PREVIOUSLY AND IS UNACCEPTABLE. I AM PREGNANT AND THIS IS TOO DANGEROUS. DOES THERE HAVE TO BE AN ACCIDENT BEFORE IT GETS FIXED? IT NEEDS FIXED NOW! IT WAS 6:56PM, NOT THE PRIME HEAT OF THE DAY AS MANY USE THAT AS AN EXCUSE. I WILL NEVER BUY A TUCSON AGAIN AND WILL NOT RECOMMEND THEM. THE MORNING OF THIS INCIDENT (8A-10A) MY CAR FELT AS IF THE TRANSMISSION WAS 'SLIPPING' AND 'JERKING' SEVERAL TIMES AS I DROVE THROUGH THE CITY. AGAIN NOT DURING THE HEAT OF THE DAY. PLEASE CONTACT ME WITH ANY AND ALL SAFETY RECALLS. ONCE AGAIN I AM UNABLE TO CHECK THE 'YES' BOX TO REQUEST THIS INFORMATION AT THE BOTTOM OF THIS FORM.
Power train, Jul 27, 2018
AT SLOW START STOP SPEED THE CAR WILL AT TIMES NOT RESPOND TO ACCELERATOR,CAR WILL NOT MOVE FOR A FEW SECONDS. CONTRARY TO MANY COMPLAINTS OF THIS PROBLEM THE ENGINE DOES NOT REV , IT IS AS IF THERE IS NO CONNECTION TO THE FOOT PEDAL.USUALLY HAPPENS WHEN EDGING FORWARD TO EXIT A DRIVEWAY.I HAVE BEEN NEARLY T-BONED MANY TIMES.ONLY FORSIGHT HAS KEPT ME OUT OF TROUBLE SO FAR BUT I'M AFRAID SOME DAY MY LUCK WILL RUN OUT.
Power train, Other or unspecified, Jul 22, 2018
WHEN STEPPING ON THE GAS PEDAL, FROM A COMPLETE STOP, THE CAR DOES NOT IMMEDIATELY GO. IT SLOWLY MOVES, AND THEN TAKES OFF AFTER ABOUT 2-3 SECONDS. IF STEPPING LIGHTLY ON THE GAS PEDAL, MOVING SLOWLY ("CREEPING"), AS IF THROUGH A PARKING LOT, THE VEHICLE SHUTTERS AND JERKS.
Power train, Jul 19, 2018
IN NOVEMBER 2017 I PURCHASED A 2016 HYUNDAI TUSCON. APPARENTLY, THE VEHICLE HAS A "DUAL CLUTCH TRANSMISSION" DCT. RECENTLY WHILE BACKING OUT OF MY DRIVEWAY AND THEN PUTTING THE CAR IN DRIVE AND PUSHING THE ACCELERATOR THE VEHICLE LUNGED JERKING MYSELF AND MY DAUGHTER. THIS IS NOT THE FIRST TIME THIS HAS OCCURRED. IN ADDITION WHILE IN TRAFFIC THE VEHICLE WILL BEGIN TO SHUDDER UNTIL NEAR STALL. THIS IS BOTH SCARY AND ALARMING. THE SHUDDERING OCCURS WHEN EITHER ROLLING FORWARD, ACCELERATING THE GAS, OR SITTING IDLE. THIS HAS BECOME A SERIOUS CONCERN AS MY CAR JUST DOES NOT RESPOND TO THE ACCELERATION AT ALL AT TIMES. THIS IS BECOMING INCREASING SCARY AND UNSTABLE IN MY OPINION. I HAVE BEEN TO THE DEALERSHIP TWICE NOW AND GET NO REAL ANSWERS EXCEPT THAT THE CAR CHECKS OUT FINE AND THEY CANNOT DUPLICATE THE ISSUE. I HAVE SEARCHED FOR RECALLS ON THIS ISSUE AND FOUND ON "CAR COMPLAINTS" THERE IS A RECALL ON THIS YEAR, MAKE AND MODEL YET HYUNDAI HAS NO INFORMATION ON THIS. I WILL BE CALLING THE MANUFACTURER TO COMPLAIN. I AM SICK TO MY STOMACH ABOUT THIS. PURCHASED THIS CAR FOR STABILITY AND SECURITY ON THE ROAD AND NOW I AM STUCK WITH IT. SELLERS SHOULD HAVE TO DISCLOSE THE DUAL CLUTCH TRANSMISSION TO BUYERS. PERIOD!
Power train, Jul 16, 2018
SITTING IN TRAFFIC BECAUSE OF A ACCIDENT MY TUCSON WOULD NOT MOVE WHEN I PRESSED THE ACCELATOR FOR ABOUT 2 SECONDS THE RPMS WOULD GO UP, THEN THE TRANSMISSION WOULD ENGAGE AND THE VEHICLE WOULD LUNG FORWARD. THIS CONTINUED FOR ABOUT 2 HOURS. I BELIEVE THE DUAL CLUTCH TRANSMISSION IS AT FAULT.
Power train, Other or unspecified, Jun 28, 2018
THERE IS AN ISSUE WITH THE SPORT MODELS THAT HAVE THE DUAL CLUTCH TRANSMISSION. THE VEHICLES HESITATE WHEN ACCELERATING FROM A STOP AND WILL THEN LAUNCH FORWARD ONCE THE GEAR ENGAGES. THE RPMS WILL SHOOT TO 3 AND THEN DROP TO JUST ABOVE 0 MULTIPLE TIMES BEFORE THE VEHICLE REACHING 20 MPH. MY VEHICLE IS ALSO MAKING A RATTLING SOUND WHEN IDLING AND ACCELERATING AT SLOW SPEEDS. HYUNDAI HAS DONE THEIR RECALL UPDATE BUT IT IS NOT COMPLETELY FIXING THIS ISSUE AND JUST MAKING IT SLIGHTLY LESS DRAMATIC. I HAVE ASKED HYUNDAI MULTIPLE TIMES TO ADDRESS THIS AND THEY ARE REFUSING TO ADDRESS OT SAYING IT IS JUST A CHARACTERISTIC OF THE DUAL CLUTCH TRANSMISSIONS TO AVOID HAVING TO REPAIR THE VEHICLES . I HAD A TECH AT HYUNDAI TELL ME THAT HYUNDAI WILL SAY IT'S NORMAL BUT IT'S NOT NORMAL. PLEASE PLEASE INVESTIGATE. MY VEHICLE FAILED TO ACCELERATE WHEN I WAS MERGING FROM A STOP TO ANOTHER LANE WITH ONCOMING TRAFFIC AT 40 MPH ON A CITY STREET, IT TOOK A FEW SECONDS BEFORE THE TRANSMISSION ENGAGED AND MOVED. IT ALSO HESITATED WHILE I WAS TURNING FROM A DRIVEWAY AND THEN JERKED AND KICKED FORWARD. THIS IS NOT SAFE !
Power train, Jun 26, 2018
WE BOUGHT THE CAR BRAND NEW FROM THE SHOWROOM FLOOR WITH 0 MILES ON THE SPEEDOMETER. WHEN WE BACK OUT FROM THE DEALER PARKING LOT AND PUT THE CAR IN DRIVE, IT WOULD NOT MOVE FORWARD AT ALL. THE SALESMAN ENDED UP BACKING THE CAR TO THE SERVICE DEPT WHERE THEY REPROGRAMMED THE TRANSMISSION. IT RAN FINE FOR A MONTH OR TWO THEN STARTED STALLING AGAIN. THE DEALER REPROGRAMMED THE TRANSMISSION AND ONCE AGAIN IT RAN FINE FOR A SHORT PERIOD UNTIL RESUMING THE STALLING EFFECT AGAIN. NOW, THE TRANSMISSION STALLS AND/OR SHUTTERS CONSTANTLY WHEN TAKING OFF, CAUSING US TO ALMOST BE HIT BY ONCOMING CARS. THE MILEAGE IS ONLY 11,000 AND THE POWERTRAIN HAS A 10YR/100,000 MILE UNLIMITED WARRANTY, BUT HYUNDAI SAYS THE TRANSMISSION IS ACTING EXACTLY THE WAY IT IS SUPPOSED TO AND WILL NOT DO ANYTHING ABOUT IT.
Power train, Electrical system, Jun 19, 2018
AFTER PURCHASING THE VEHICLE THE MILEAGE WAS NOT ADDING CORRECTLY, I BOUGHT THE CAR WITH APPROXIMATELY 104 MILES ON IT AND AFTER 2 WEEKS OF DRIVING APPROXIMATELY 200 MILES THE TOTAL MILES ON MY CAR WAS 150. MY CAR AUTOMATICALLY STARTS ON OCCASION WHEN I USE MY KEY FOB TO LOCK MY DOORS. MY STEREO/GPS/BACK UP CAMERA VIEW DOESN'T WORK AT TIMES. I HAVE HAD SEVERAL OCCURRENCES IN WHICH THE TRANSMISSION FEELS AS THOUGH IT 'SLIPS' AND OTHERS IN WHICH I HAVE TO PRESS THE ACCELERATOR (GAS PEDAL) TO THE FLOOR TO GET MY CAR TO MOVE. TODAY I WAS COMPLETELY STOPPED AT A RED TRAFFIC SIGNAL, UPON GREEN I STEPPED ON THE ACCELERATOR (GAS PEDAL) AND MY CAR RESPONDED AS IF IT WERE IN NEUTRAL AND I STEPPED ON THE ACCELERATOR. THE ENGINE REVVED AND IT MOVED A FEW FEET. I HAVE LESS THAN 33,000 MILES ON MY CAR AND I HAVE HAD ISSUES SINCE I PURCHASED IT. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY SAY THEY 'CAN'T DUPLICATE' THE ISSUES I'M HAVING. TRANSMISSION APPOINTMENT IS TOMORROW. I WOULD LIKE NOTIFICATIONS OF ANY RECALLS, I AM UNABLE TO CHECK THE BOX AT THE BOTTOM OF THE PAGE I AM SUBMITTING.
Power train, Jun 13, 2018
MY 2017 TUCSON NOW HAS 1,771 MILES. I HAVE THE SAME FEARS FOR MY FAMILY, MYSELF AS WELL AS OTHERS WHEN I DRIVE THIS VEHICLE. PROBLEMS OCCUR AFTER I HAVE DRIVING AT LEAST 15 TO 20 MINUTES. IF SUV THEN SITS FOR A SHORT WHILE THEY MAY START UP AT THAT POINT. SEVERAL TIMES MERGING ONTO THE BUSY INTERSECTION I ATTEMPT TO PULL FORWARD WITH THE INTENTION OF MAKING A LEFT HAND TURN. I APPLY PRESSURE TO THE GAS PEDAL, MY SUV SLOWLY MOVES INTO ONCOMING TRAFFIC. THE RPM'S REV, BUT THE VEHICLE BARELY MOVES. I HAVE CARS COMING DOWN A HILL TOWARDS ME THE CAR BEHIND ME HAS SLAMMED ON THEIR BRAKES. MORE PRESSURE APPLIED TO THE GAS, EVENTUALLY I HAVE POWER. SITTING AT A RED LIGHT WHEN IT TURNS GREEN, AGAIN PRESSURE APPLIED TO THE GAS AND THE CAR REVS AND SUV EDGES FORWARD. I FEEL LIKE L HAVE NO POWER THEN ALL OF A SUDDEN THE SUV STARTS TO MOVE. I AM GOING TO CAUSE AN ACCIDENT AND IT WILL BE AT THE HANDS OF HYUNDAI. I HAVE EXPLAINED MY CONCERN TO HYUNDAI AND WAS TOLD THEY NEVER HEARD OF THIS, BUT BRING IT IN FOR AN APPOINTMENT. I SCHEDULED AN OIL CHANGE WHILE THEIR I ASKED THEM TO PLEASE CHECK MY CONCERNS AND I EXPLAINED AGAIN. WENT BACK A FEW HOURS LATER & THEY FOUND NOTHING, NO CODES CAME UP TO EXPLAIN ANY ISSUES, I COULD LEAVE IT FOR THREE DAYS AT A FUTURE DATE SO THEY COULD SPEND AN EXTENDED PERIOD OF TIME WITH IT. THEY NEVER ENDED UP HAVING A RENTAL TO TAKE IT AS OF YET. 2016 TUCSON OWNERS EXPERIENDED THE SAME ISSUES. HYUNDAIS 2ND YEAR WITH THE SAME ISSUES, 2016'S TACKLED WITH NO SUCCESS. WHEN I APPROACHED THE DEALERSHIP WITH THIS ISSUE I WAS TOLD THEY NEVER HEARD OF THIS BEFORE. IF HYUNDAI IS UNABLE TO FIX TJIS PROBLEM THEY SHOULD REPLACE THE TRANSMISSION. GO TO THE ROOT OF THE PROBLEM BEFORE SOMEONE GETS HURT OR WORSE YET KILLED. I KNOW THAT I DO NOT FEEL SAFE DRIVING THIS VEHICLE. HOW IS IT LEGAL SELLING SOMETHING KNOWING THAT IT'S NOT SAFE.
Power train, Engine, Fuel/propulsion system, Jun 7, 2018
WHEN ACCELERATING I STEP ON THE GAS AND THE CAR BARELY MOVES FORWARD AND THEN YOU CAN FEEL THE TRANSMISSION DISENGAGE WHILE THE RPMS CONTINUE TO RISE BUT AT THIS POINT YOU ARE STUCK IN THE MIDDLE OF AN INTERSECTION WITH NO POWER, IM SURE YOU CAN IMAGINE THE SAFETY CONCERNS WITH THIS. THEN, SOMETIMES 2 SECONDS, SOMETIMES 5-10 SECONDS LATER THE TRANSMISSION ENGAGES AND THE CAR LAUNCHES FORWARD DUE TO THE HIGH RPMS. IM SURE THIS ISNT GOOD FOR THE TRANSMISSION AND IT IS EASY TO LOSE CONTROL OF A CAR LAUNCHING IN THIS MANNER. WE HAVE HAD NUMEROUS CLOSE CALLS ON THE ROAD. THERE ARE ALSO TIMES WHEN I STEP ON THE GAS AND THE RPMS RISE BUT THE CAR DOES NOTHING AT ALL. I WILL PUT IT IN PARK AND THEN DRIVE MULTIPLE TIMES AND THE CAR STILL WONT MOVE. I HAVE HAD TO TURN THE CAR OFF IN THE MIDDLE OF AN INTERSECTION IN ORDER TO GET THE TRANSMISSION TO WORK PROPERLY. WHEN I BROUGHT THESE COMPLAINTS TO HYUNDAI THEY SAID THEY WERE AWARE AND TOLD ME THEY HAD JUST ISSUED A RECALL. SO I BROUGHT MY CAR IN TO HAVE IT FIX. I WAS REALLY EXCITED TO FINALLY HAVE WHAT I PAID FOR. WELL, I WAS EXTREMELY DISAPPOINTED WHEN I PICKED UP THE CAR BECAUSE THE RECALL DID ABSOLUTELY NOTHING. WE ARE ACTUALLY EXPERIENCING THESE PROBLEMS MORE FREQUENTLY. SOME TECHNICIANS AND HYUNDAI MOTORS USA TELL ME THAT I DONT KNOW HOW TO DRIVE A DUAL CLUTCH TRANSMISSION AND SAY THAT I SHOULDNT EXPECT THE CAR TO ACCELERATE WHEN I STEP ON THE GAS. LET ME REPEAT, I SHOULDNT EXPECT THE CAR TO ACCELERATE WHEN I STEP ON THE GAS! THEY ALSO SENT ME A YOUTUBE VIDEO TO TEACH ME HOW TO DRIVE A DUAL CLUTCH TRANSMISSION WHICH I FOUND INSULTING. I KNOW HOW TO DRIVE A CAR! OTHER TECHNICIANS FROM ARAPAHOE HYUNDAI ADMIT THAT THERE IS A MAJOR SAFETY ISSUE WITH THIS CAR AND THEY WOULD NEVER PUT THEIR FAMILY IN ONE. THE NHTSA NEEDS TO INVESTIGATE THIS CAR AND TAKE IT OFF THE ROAD.
Power train, Engine, Jun 1, 2018
THIS SUV STUTTERS AND HESITATES ON ACCELERATION. AT A STOP ENTERING TRAFFIC LANES VERY UNSAFE WHILE IDLING WILL STUMBLE AND SHAKE. RPMS WILL RAMP UP WITH NO TRANSMISSION ENGAGEMENT. THIS IS OUR 3RD TRANSMISSION I DON'T THINK HYUNDAI HAS A FIX FOR THIS TRANSMISSION PROBLEM. CAR WAS $35000 WHAT HAPPENS WHEN WARRANTY EXPIRES? UNSAFE. UNACCEPTABLE MULTIPLE SIMILAR COMPLAINTS ABOUT THIS MODEL AND ITS TRANSMISSION ONLINE HYUNDAI OFFERS NO LONG TERM SOLUTION
Power train, May 27, 2018
DOUBLE-CLUTCH TRANSMISSION HESITATION WHEN THINKING ABOUT STARTING OUT OR SHIFTING OF 1.5 TO 2 SECONDS. THIS ALLOWS AN ONCOMING VEHICLE TO BE 2.5 CAR LENGTHS CLOSER AND WHEN YOU ARE MAKING A LEFT HAND TURN AGAINST ON-COMING TRAFFIC THIS IS LIFE THREATENING. THIS DOES NOT HAPPEN ALL THE TIME AND YOU DON'T KNOW WHEN IT WILL HAPPEN. IT ALSO HAPPENS WHEN MOVING STRAIGHT. THE HYUNDAI DEALER TOLD US TO KEEP THE DRIVE MODE IN SPORT - IT HAPPENED ONCE IN THAT NOT NEARLY AS SEVERE. HOWEVER IN SPORT WE GET FAR LESS MILES PER GALLON (5 MILES ON AVERAGE) AND THE FUEL ECONOMY WAS WHY WE BOUGHT THE VEHICLE. WE ALSO CONTACTED CORPORATE AND THEY INFORMED US THE COMPANY THAT MADE THE TRANSMISSION SAID, 'IT WORKS AS DESIGNED.' THAT MEANS IT WAS DESIGNED TO PUT PEOPLES' LIVES IN DANGER.
Power train, Vehicle speed control, Engine, May 16, 2018
MY CAR HAS DIFFICULTY ACCELERATING (7X), INABILITY TO REVERSE (2X), AND A TRANSMISSION ERROR THAT LIMITS MY SPEED (2X). TROUBLE ACCELERATING IS PRESENT IN ALL CASES. I BOUGHT THE CAR NEW IN OCTOBER 2015, AND A RECALL ON THE DUAL CLUTCH TRANSMISSION (DCT) WAS DONE IN FEBRUARY 2016. THE RECALL WAS TO FIX A KNOWN PROBLEM OF THE CAR'S INABILITY TO ACCELERATE AFTER REPEATEDLY PRESSING AND RELEASING THE ACCELERATOR. THE PROBLEMS STARTED IN MAY 2016 AFTER THE SOFTWARE UPDATE. I TOOK MY CAR TO HYUNDAI AND WAS TOLD IT WAS A NORMAL OPERATION OF DCT. IN DECEMBER 2016, THE SECOND PART OF THE DCT SOFTWARE UPDATE WAS DONE. ONCE THE WARMER WEATHER CAME, MY CAR HAD THE SAME ISSUES IN APRIL 2017, JUNE 2017 (TAKEN TO DEALER, UPDATE), SEPTEMBER 2017, THREE TIMES IN OCTOBER 2017 (TAKEN TO DEALER, NORMAL), AND TWICE IN MAY 2018. ALL OCCURRENCES WERE IN WARM WEATHER (77 DEGREES TO 82 DEGREES) AFTER THE CAR HAD BEEN SITTING OUTSIDE ALL DAY. PRIOR TO OCTOBER, ALL INCIDENCES WERE TROUBLE ACCELERATING AFTER STOPPING IN TRAFFIC ON THE HIGHWAY. HOWEVER, ONE INCIDENT IN OCTOBER IS ALSO WHEN MY CAR WOULDN'T REVERSE, AND THE OTHER HAD A TRANSMISSION ERROR THAT WOULD NOT ALLOW ME PAST 51MPH. FOR THE SECOND OCCURRENCE IN MAY, THE CAR WAS DRIVEN FOR ABOUT TWO MILES, STOPPED AT A STORE PARKING LOT WITH THE AC RUNNING FOR ABOUT FIVE MINUTES, THEN HAD DIFFICULTY ACCELERATING, THE TRANSMISSION ERROR APPEARED AGAIN AT 32MPH LIMITING MY SPEED, AND I COULD NOT REVERSE. I CALLED THE DEALERSHIP AND DROVE THE CAR TO THEM. THE MECHANIC BELIEVED MY ISSUE AND DID NOT WANT TO DRIVE IT. MY CAR HAS BEEN INTO THE DEALER FIVE TIMES, AND I WAS JUST TOLD THAT MY CAR IS ACTING NORMALLY. THEY ARE READY TO RELEASE THE CAR TO ME; HOWEVER, I HAVE STRESSED THE SAFETY ISSUE AND REFUSE TO TAKE THE CAR BACK. THIS CAR IS NOT RELIABLE AND COULD CAUSE AN ACCIDENT WITH INJURY OR DEATH. I FILED A COMPLAINT WITH HYUNDAI CORPORATE.
Power train, May 13, 2018
AFTER STOPPING, WHEN YOU PRESS THE GAS, THE VEHICLE DOES NOT MOVE FORWARD IT HESITATES SEVERELY FOR A FEW SECONDS. THE ENGINE RPMS PICK UP BUT NO FORWARD MOVEMENT. IN FACT, IF YOU ARE ON A SLIGHT UPHILL GRADE, THE VEHICLE WILL BEGIN TO DRIFT BACK.THIS OCCURS IN REGULAR DRIVING MODE - NOT ECO OR SPORT. IT HAPPENS INTERMITTENTLY AND IS TOTALLY UNPREDICTABLE. THIS HAS HAPPENED MULTIPLE TIMES AND THE LAST TIME WAS ABOUT 3:30 PM ON 05/13/2018 IN THE 1.5 TO 2 SECOND DELAY THAT VEHICLE SHOULD HAVE MOVED 55 TO 73 FEET! AND I AM SURE THAT IS WHAT ANY VEHICLE BEHIND THE TUSCON WOULD EXPECT AS WELL. THIS IS A HUGE SAFETY ISSUE WHEN IN TRAFFIC AND OTHER VEHICLES ARE BEHIND YOU. I SPENT 15 YEARS IN FIRE & RESCUE AND HAVE SEEN A NUMBER OF REAR-END ACCIDENTS. THIS IS AN ACCIDENT WAITING TO HAPPEN WITH A 55 TO 73 FEET DELAY ZONE.
Power train, Apr 26, 2018
WHEN ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE CAR HESITATES AND DOES NOT MOVE FORWARD. I THEN TRY IT AGAIN AND THE CAR MOVES AS EXPECTED. AT THIS POINT, MY WIFE AND I VERY FRIGHTENED THAT WE CAN NOT PREDICT THE ACTIONS OF THE CAR WHICH COULD LEAD TO AN ACCIDENT AND POSSIBLE INJURY/DEATH. IT APPEARS A LOT OF OTHER HYUNDAI TUSCON OWNERS HAVE COMPLAINED ABOUT THIS PROBLEM AND NOTHING IS BEING DONE.
Steering, Power train, Other or unspecified, Apr 13, 2018
VARIOUS ISSUES HAVE COME UP WITH MY TUCSON RELATED TO MISC ITEMS WHICH WERE REPAIRED. I ALSO NOTICED AN ISSUE WITH ACCELERATION FROM STOP. THE CAR WOULD HESITATE WHEN YOU STARTED TO PROCEED FROM A STOP. THE DEALERSHIP SAID THE ENGINE NEEDS TIME TO GET BROKE IN SO AFTER IT WILL FIX ITSELF. EACH TIME I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE, THEY STATED THEY HAD CHECKED EVERYTHING OUT AND PERFORMED SERVICE AND FOUND NO ISSUES. I WAS NEVER TOLD ABOUT ANY RECALLS OR DEFECTS IN MANUFACTURING. RECENTLY, THE PROBLEM BECAME DANGEROUS. THE CAR WOULD HESITATE AT STOP LIGHTS AND ALMOST CAUSED TWO ACCIDENTS. ON ONE OCCASION, IT WAS IN HEAVY TRAFFIC AND THE CAR WOULD NOT GO AFTER PRESSING THE GAS AND THEN IT SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME AND THE CAR BEHIND ME ALMOST HIT ME ALSO. I TOOK THE CAR BACK TO THE DEALERSHIP, A REP FROM THE SERVICE DEPT.DROVE THE CAR AND STATED, 'YOU COULD DRIVE CROSS COUNTRY, AND THERE IS NO PROBLEM'. WITHIN DAYS OF THIS INCIDENT, ANOTHER WAS NARROWLY AVOIDED AND I HAD ENOUGH. THE CAR WOULD NOT ACCELERATE AT A STOPLIGHT AND THEN AT THE NEXT IT HESITATED AND THEN SURGED FORWARD ALMOST CAUSING AN ACCIDENT. I RETURNED TO THE DEALERSHIP AND DEMANDED THEY FIGURE OUT THE PROBLEM AND FIX IT! THE DEALERSHIP TOOK MY TUCSON TO INSPECT. AFTER A DAY, THEY CALLED AND TOLD ME I NEEDED AN ENTIRE NEW TRANSMISSION. THAT THE ORIGINAL TRANSMISSION WAS NOT OPERATING CORRECTLY AND REQUIRED A FULL REPLACEMENT, THEY ALSO SAID THERE WAS A PROBLEM WITH DRIVE SHAFT WHICH THEY ALSO WOULD NEED TO FIX AND FINALLY ANOTHER PROBLEM WITH THE A/C WHICH WOULD REQUIRE FULL REPLACEMENT AS WELL. AFTER TWO YEARS AND A FULL WARRANTY, THE DEALERSHIP "CHECKING EVERYTHING" DURING EACH SERVICE AND NOW ONLY AFTER MY DEMAND, AND MY PLEADING DO THEY FIND PROBLEMS'AND ALL MAJOR PROBLEMS. I GOT MY CAR BACK, BUT NOW THE HEATING AND A/C IS NOT OPERATING RIGHT.
Power train, Apr 11, 2018
WHEN I PUT MY FOOT ON THE GAS PEDAL FROM A STOPPED POSITION THE CAR HESITATES AND OFTEN WILL SHUDDER. THE COMPANY HAS ADMITTED IT IS A FLAW DUE TO DUAL CLUTCH TRANSMISSION. THEY HAVE SINCE STOP USING THIS TRANSMISSION. THIS OCCURS REGARDLESS OF STREET , OR HIGHWAY.
Power train, Apr 9, 2018
DURING STOP AND GO TRAFFIC WITH SPEEDS FROM STOP (0MPH) TO 15MPH AND STOPPING AGAIN (WHICH I HAVE TO GO THROUGH EVERY DAY TO AND FROM WORK M-F), THE SUV HESITATES WHEN TRYING TO ACCELERATE-SOMETIMES VIBRATING LIKE DRIVING ON BUMPY DIRT ROAD BEFORE IT FINALLY JERKS WHEN THE GEAR CATCHES. DEALER SERVICE DEPARTMENT SAID THERE'S NOTHING THEY CAN DO EXCEPT RESET THE COMPUTER-WHICH THEY DID BUT SUV STILL PRESENTING WITH SAME PROBLEM AND SEEMS TO BE WORSENING.
Power train, Engine, Mar 22, 2018
THE CAR DOESN'T RELIABLE ACCELERATE AFTER PRESSING THE ACCELERATOR PEDDLE. INTERMITTENTLY IT TAKES UP TO 5 SECONDS BEFORE THE CAR STARTS TO MOVE FROM A STOP. TRYING TO PULL OUT INTO BUSY TRAFFIC HAS CAUSE NEAR ACCIDENTS ON MANY OCCASIONS. YOU MAY PUSH THE PEDDLE DOWN AND IT SIT THERE AND THEN ALL OF A SUDDEN SHOOT FORWARD. IT HAS BEEN INTO THE DEALER OVER 6-7 TIMES AND THEY STATE "THEY ALL DO THAT". IT HAS BEEN THAT WAS SINCE WE BOUGHT IT IN 2016 AND HAVE BEEN WORKING WITH A LAWYER SINCE BUT HAVE STOPPED DUE TO FEES.
Power train, Mar 14, 2018, crash
I WAS AN OWNER OF A 2016 HYUNDAI TUCSON WITH TURBO. UNTIL JANUARY 23, 2018. I OWNED THIS VEHICLE FOR MORE THAN A YEAR AND ALTHOUGH THIS WAS A GREAT VEHICLE WE HAD AN ISSUE WITH THE TRANSMISSION SINCE A WEEK AFTER OUR PURCHASE DATE.WE HAVE HAD IT BACK TO THE SERVICE DEPARTMENT AT WRIGHT WAY HYUNDAI IN STAUNTON, VA NUMEROUS TIMES OVER THE SAME ISSUE. THE TRANSMISSION WOULD ALLOW THE MOTOR TO SEND THE RPMS TO EXCEED A HIGH LEVEL BEFORE ENGAGING. SO BAD AT TIME THAT IT WOULD PULL YOU TO ONE SIDE OF THE ROAD OR THE OTHER, ALSO FROM A STOP IT WOULD REV UP SO BAD THAT IT WOULD TAKE OFF SPINNING. I HAVE CONTACTED HYUNDAI OVER THIS MATTER INCLUDING OTHER DEALERSHIPS. I HAVE BEEN TOLD EVERYTHING FROM 'THAT'S THE WAY IT WAS DESIGNED' TO 'YOU HAVE TO LEARN HOW TO DRIVE IT'. IT ALWAYS WOULD COME DOWN TO THAT IT WAS THE WAY WE WERE DRIVING IT. I'M SORRY BUT A TRANSMISSION SHOULD NOT RESPOND IN THAT MATTER. I ALSO WAS TOLD BY A HYUNDAI REP. THAT THEY HAVE HAD MANY COMPLAINTS OVER THE SAME ISSUE.I WAS TRAVELING DOWN THE ROAD AND WAS APPROACHING A CURVE WHEN I LIFTED MY FOOT OFF THE ACCELERATOR AND WHEN I WENT BACK TO THE ACCELERATOR THE RPMS SHOT UP. IT WOULDN'T GO. I PUSHED AGAIN, AND THE RPMS SHOT UP AND THEN SUDDENLY IT ENGAGED AND WHEN IT DID I WAS PULLED LEFT ACROSS THE ONCOMING LANE AND OVER A STEEP 30-FOOT EMBANKMENT INTO ABOUT 5 FEET OF VERY COLD WATER. I WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE AND I WAS CHECKED OUT WITH MINOR INJURIES. AND NO I WASN'T SPEEDING.
Power train, Vehicle speed control, Engine, Mar 14, 2018
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS
Power train, Vehicle speed control, Other or unspecified, Feb 27, 2018
WHEN THE VEHICLE IS STATIONARY (EXAMPLE: I COME TO A STOP AT A STOP SIGN OR STOP LIGHT) THEN TRY TO MOVE AGAIN, THE CAR WON'T MOVE AND THERE IS A LULL WHEN I GIVE IT GAS. THIS IS A DANGEROUS PROBLEM WITH THE DUAL CLUTCH TRANSMISSION. THE ENGINE "REVS" BUT THE CAR WOULDN'T MOVE AFTER COMING TO A STOP. I HAVE HAD A FEW INSTANCES WHERE I BECOME STUCK IN THE MIDDLE OF THE ROAD FOR A MINUTE.