2016 Hyundai Tucson
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,620 owner complaints filed for this model year. This is the highest complaint count among 21 Tucson model years with reports.
Of the 2016 reports, 14 involved a crash and 26 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Aug 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Inability to move the vehicle while in traffic may increase the risk of a crash.
Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Campaign 16V628000 on NHTSA.gov
Latches/locks/linkages, hood, latchMay 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Campaign 16V348000 on NHTSA.gov
Exterior lighting, tail lightsMar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Campaign 16V147000 on NHTSA.gov
Representative owner complaints: other or unspecified
261 reports, newest first. Show all
Power train, Vehicle speed control, Other or unspecified, Feb 27, 2018
WHEN THE VEHICLE IS STATIONARY (EXAMPLE: I COME TO A STOP AT A STOP SIGN OR STOP LIGHT) THEN TRY TO MOVE AGAIN, THE CAR WON'T MOVE AND THERE IS A LULL WHEN I GIVE IT GAS. THIS IS A DANGEROUS PROBLEM WITH THE DUAL CLUTCH TRANSMISSION. THE ENGINE "REVS" BUT THE CAR WOULDN'T MOVE AFTER COMING TO A STOP. I HAVE HAD A FEW INSTANCES WHERE I BECOME STUCK IN THE MIDDLE OF THE ROAD FOR A MINUTE.
Other or unspecified, Engine, Feb 19, 2018
2016 TUCSON LIMITED WITH 1.6 TURBO ENGINE. I HAVE HAD RECENT PROBLEMS WITH THE CAR BOGS DOWN OR SEEM TO CUT OF WHEN I ACCELERATE FROM A STOP OR VERY LOW SPEED. THIS HAS HAPPENED WHEN I AM TRYING TO MERGE IN TRAFFIC FROM AN OFF RAMP, PULLING OUT OF A PARKING LOT AND TRYING TO GET IN ANOTHER LANE IN TRAFFIC FROM A STOP. AS SOON AS I PRESSED THE ACCELERATOR THE CAR WOULD STOP AS IF THE ENGINE HA CUT OFF. I HAVE TO TRY TO MANUALLY DOWNSHIFT TO1ST GEAR OR SWITCH TO A SPORT MODE FOR THE CAR TO RESPOND. IN HEAVY TRAFFIC TRYING TO MERGE FROM AN OFF RAMP OR CHANGE LANES OR EVEN LEAVING PARKING LOTS TO MERGE ON HIGHWAY. THIS HAS OCCURRED QUITE FREQUENTLY AND I HAVE SOME VERY NARROW MISHAPS WITH CARS SLAMMING ON THEIR BRAKES TO AVOID RUNNING IN TO ME. I AM A VERY EXPERIENCED DRIVER WHO HAS DRIVING PROFESSIONALLY FOR OVER THIRTY YEARS INCLUDING TRACTOR TRAILERS WITH MANY SAFETY AWARDS. IT IS ONLY BECAUSE OF MY EXPERIENCE THAT A SERIOUS ACCIDENT HAS BEEN AVOIDED SO FAR. EACH TIME THIS HAS HAPPENED I REPORTED IT TO THE DEALER SERVICE DEPARTMENT AND ASKED IF THERE WERE ANY RECALLS OR SERVICE NOTICES AND HAVE HAD NO RECOURSE THIS SEEMS TO BE GETTING WORSE OVER THE NEARLY TWO YEARS I HAVE THE CAR. I AM AFRAID TO LET MY WIFE DRIVE THE CAR FOR FEAR THAT SHE MIGHT BE INVOLVED IN A SERIOUS OR WORSE ACCIDENT. THE DEALER HAS ONLY TOLD ME NOT TO DRIVE IN ECO MODE ANY MORE, I HAVE DONE EVERY THING THEY ASK INCLUDING USING PREMIUM GAS, MORE SERVICE DRIVING IN DIFFERENT MODES. I HAVE DRIVEN MANY DIFFERENT TYPES OF VEHICLES, CARS AND TRUCKS AND HAVE NEVER HAD THIS PROBLEM WITH A NEW VEHICLE AND THE SERVICE TECH HAS NO IDEA WHAT TO DO.
Other or unspecified, Feb 7, 2018
DRIVER PASSENGER DOOR WILL NOT OPEN FROM BOTH INSIDE AND OUTSIDE.
Other or unspecified, Dec 11, 2017
WHEN PUSHING THE GAS PEDAL THE TRUCK DOESN'T MOVE OR SOMETIMES HESITATES A LONG PERIOD OF TIME. IF SOMETIMES THE CAR MOVES AND SOMETIMES IT DOESN'T YOU CANT JUDGE TO SAFELY SWITCH LANES, MERGE ON TO HIGH SPEED HIGHWAYS, TURN ETC. THIS IS A VERY DANGEROUS CAR AND IT HAS A MIND OF ITS OWN. HYUNDAI BLAMES IT ON THE "SPECIALIZED ECO TRANSMISSION" THIS CAR IS A DEATH TRAP. THIS HAS BEEN A PROBLEM SINCE I BOUGHT THE VEHICLE AUG 2016.
Other or unspecified, Engine, Dec 5, 2017
MY CAR TURNED OFF TWICE WHILE DRIVING WITH NO INDICATORS LIGHTING UP. I WAS GOING TO TAKE IT FOR OIL CHANGE CLOSER TO MY WORK; BUT HAD TO PULL OVER THE VEHICLE STARTED TO KNOCK AGAIN NO INDICATORS CAME ON. I FINALLY GET TO A DEALERSHIP FOR KIA AND AGENT TOLD ME THEY HAD TO CHECK FOR RECALLS ON THE ENGINE BECAUSE PAST CARS LIKE 2014,2015,2016 ALL HAD ENGINE TROUBLE. THEN TOLD ME ENGINE IS KNOCKING AND I SHOULD PARK IT TO AVOID FURTHER DAMAGE . I TOLD HIM BUT CAR IS ONLY A YEAR OLD. BOUGHT IT IN 2016 BRAND NEW; BUT BECAUSE OF MY NEGLIGENCE OF GETTING THE OIL CHANGE ON TIME; I HAVE TO COVER MY OWN REPAIRS.---AGAIN NO INDICATOR TELLING ME ITS OUT OF OIL OR RUNNING HOT CAME ON.
Electrical system, Other or unspecified, Dec 3, 2017
SINCE I BOUGHT THE CAR IN DEC 2015 THIS HAS HAPPENED 3 TIMES. WHILE I AM DRIVING THE MESSAGE "BATTERY DISCHARGE WARNING! PLEASE USE THE SYSTEM WITH ENGINE RUNNING" AT HYUNDAI OF LOUISVILLE IN DIXIE THEY SAID NOTHING WAS WRONG. LATEST TIME IT HAPPENED 11/30/17 WHILE DRIVING IT FOR OIL CHANGE TO HYUNDAI OXMOR I ASKED TO HAVE THAT MESSAGE CHECKED THEY SAID IT WAS JUST A GLITCH. THE 3 TIMES I AM DRIVING (HIGHWAY AND STREET), SO THE ENGINE IS RUNNING. AFTER TURNING THE ENGINE OFF AND ON AGAIN IT QUIT.
Other or unspecified, Nov 16, 2017
DCT TRANSMISSION SYSTEM CAUSES THE VEHICLE TO BUCK, HESITATE AND SHAKE WHEN VEHICLE PROCEEDS FROM A STOP AT TRAFFIC LIGHT OR STOP SIGN.
Suspension, Other or unspecified, Electronic stability control (ESC), Oct 16, 2017
THE CAR JERKS WHEN THE ENGINE RUNS AFTER A HALF AN HOUR. THE STEERING WHEELS TURNS LOUD VEERING EITHER HARD LEFT OR RIGHT. THE BATTERY TURN AN ALARM AFTER TWO/THREE MINUTES.
Power train, Vehicle speed control, Other or unspecified, Aug 29, 2017
MY TUCSON WILL RANDOMLY NOT ACCELERATE WHEN THE GAS PEDAL IS PUSHED. I AM CONSTANTLY IN FEAR TO PULL OUT IN TRAFFIC BECAUSE IT FREQUENTLY WILL NOT MOVE AND THEN WILL LURCH FORWARD INTO TRAFFIC. I HAVE HAD A RECALL PERFORMED TWICE AND THE ISSUE IS STILL ONGOING. THE DEALER STATED THEY DIDN'T KNOW WHAT WAS WRONG. I AM CONCERNED FOR THE SAFETY OF MY FAMILY. IN ADDITION, THIS WEEK THE VEHICLE MADE A LOUD POPPING NOISE IN THE FRONT END AND NOW THEIR IS VIBRATION IN THE STEERING AND WHAT FEELS LIKE A WOBBLE UNDER THE FRONT PEDALS.
Other or unspecified, Jul 5, 2017
THIS CAR HAS HAD A PROBLEM ACCELERATING FROM A STOPPED POSITION SINCE I PURCHASED IT IN APRIL 2016. WHEN PRESSING THE ACCELERATOR FROM A STOPPED POSITION, THE ENGINE WILL REV BUT THE CAR WILL ONLY CREEP SLOWLY FORWARD INTO TRAFFIC. THIS IS AN INTERMITTENT PROBLEM THAT HAPPENS SEVERAL TIMES A MONTH. DESPITE PERFORMING THE RECALL AND RECALL UPDATES ON THE TRANSMISSION, THE ACCELERATION PROBLEM STILL PERSISTS.
Power train, Other or unspecified, Engine, Jun 3, 2017
I PURCHASED A BRAND NEW 2016 HYUNDAI TUCSON. ABOUT A MONTH LATER, WE STARTED EXPERIENCING A PROBLEM WITH THE VEHICLE. WHILE ACCELERATING, THE CAR SEEMS TO LOSE POWER AND STALLS. THEN ALL OF A SUDDEN, THE POWER KICKS ON AND CAUSES THE CAR TO JOLT. THIS HAPPENS ERRATICALLY AND AT LEAST 2X PER MONTH. IT'S INCREDIBLY DANGEROUS, ESPECIALLY WHEN IT HAPPENS WHILE I AM IN AN INTERSECTION. I RECEIVED A LETTER FROM HYUNDAI REGARDING THIS RECALL, BUT THE SERVICE DID NOT HELP MY VEHICLE AT ALL. I CALLED THE DEALERSHIP TO HAVE IT LOOKED AT AGAIN, AND THE MAN STATED THAT THIS IS A COMMON COMPLAINT, BUT THE HYUNDAI CORPORATION IS STATING THAT THIS IS 'NORMAL' FOR DUAL TRANSMISSIONS.
Other or unspecified, May 24, 2017
I HAVE HAD MY HYUNDAI FOR ONE YEAR AND 2 MONTHS. ABOUT A FEW MONTHS IN I HAD PROBLEMS WITH AFTER STOPPING I TRIED TO HIT THE GAS AND THE CAR WOULD REV UP AND THEN NOT GO ANYWHERE. I HAVE TAKEN IT TO HYUNDAI 4 TIMES NOW BECAUSE THEY HAVE HAD RECALLS AND TRIED TO GET IT FIXED. AFTER THE 3RD TIME I BROUGHT IT IN IT SEEMED TO BE WORKING FINE. I RECENTLY WENT IN TO GET AN OIL CHANGE AND THEY FIXED SOMETHING HOWEVER THAT CAUSED MY CAR TO BE MESSED UP AGAIN BUT THIS TIME WORSE. I WAS ON THE HIGHWAY WHERE IT IS 75 MILES AND MY CAR ALL OF A SUDDEN STARTED SLOWING DOWN. I HIT THE GAS AND IT WOULD NOT GO. ITS LIKE IT KEPT JUMPING IN AND OUT OF GEAR. IT DID THIS FOR THE WHOLE 45 MINS IT TOOK ME TO GET TO WORK ON A BUSY HIGHWAY. IT EVEN WENT AS LOW AS 50 MILES AN HR IN A 75. I HAVE SEVERAL VIDEOS I TOOK SHOWING IT SLOWING DOWN AND THEN REVING UP AND NOT MOVING WHEN HITTING THE GAS. I WAS SO SCARED IT WOULD STALL OUT ALL TOGETHER ON THE HIGHWAY. THIS IS COMPLETELY UNSAFE AND I WAS SCARED I WAS GOING TO HIT.
Vehicle speed control, Other or unspecified, Dec 6, 2016
I AM FILING A COMPLAINT REGARDING THE HYUNDAI TUCSON 2016. I PURCHASED THIS VEHICLE IN MAY 2016. I NOTICE THAT IT OFTEN REVVED UP TO 5000 RPM AT 2-5MILES AND WOULD NOT MOVE THEN SUDDENLY LURCH. THIS HAPPENED FOR MONTHS, I CALLED THE DEALER AND THEY BRUSHED OFF. TWO WEEKS AGO WHILE TRYING TO MERGE ON THE HIGHWAY, I PRESSED THE GAS BUT THE CAR WOULD NOT MOVE ONLY REVVED THEN OUT OF NOWHERE IT LAUNCHED AND ALMOST HIT ANOTHER CAR. THEN TODAY, IT LITERALLY WENT DEAD?DEAD! WHILE DRIVING AT 25 MPH ON FORDHAM RD (A BUSY STREET THE BRONX) THE CAR SLOWLY LOST POWER AND STOPPED FOR 2-3 SECONDS. THEN START UP AGAIN. THIS CAR IS A DEATH TRAP!!! SOME ONE COULD HAVE RUN IN THE BACK OF MY CAR. I HAVE BEEN TO THE DEALER TWICE AND THEY CLAIMED TO FIX THE DCT BUT THAT'S CRAP. HYUNDAI WHO HAS DONE NOTHING AND THEY KNOW THIS VEHICLE IS UNSAFE. I CANT EVEN DRIVE MY 2 YR GODDAUGHTER IN THIS THING. I THINK HYUNDAI IS WAITING FOR SOMEONE TO DIE. THEY NEED TO STOP SELLING THIS CAR IMMEDIATELY AND REFUND EVERYONE'S MONEY. *TR
Other or unspecified, Nov 20, 2016
CAR STALLS/HESITATES AND WON'T ACCELERATE FROM A DEAD STOP AND STALLS WHEN MAKING TURNS OR ON HILLS/ELEVATIONS. THIS HAPPENS ON HIGHWAYS, LOCAL AND CITY STREETS AND THE CAR FEELS UNSAFE TO DRIVE. I AM SO CONCERNED THAT MY YOUNG CHILDREN AND I AM GOING TO GET IN SOME TYPE OF AN ACCIDENT IN THIS VEHICLE AND HOPEFULLY IT IS NOT A SERIOUS OR DEADLY ONE! HYUNDAI DEALER HAS BEEN INFORMED BY ME OF THIS ISSUE AND JUST SIMPLY INSISTS THAT THIS IS DUE TO THE DCT OF THE VEHICLE!!! THIS IS NOT AN ACCEPTABLE ANSWER TO WHAT FEELS TO BE A DEADLY ISSUE FOR OWNERS OF THIS VEHICLE.
Other or unspecified, Oct 27, 2016
I READ AN ARTICLE STATING THE HYUNDAI TUCSON CONNECTS WITH CARPLAY. TURNS OUT ONLY THE EXPENSIVE MODELS DO. HYUNDAI INSTALLS A SMALL COMMUNICATION SCREEN ON THE ECO, WHICH IS THE MODEL I BOUGHT, THAT IS NOT EQUIPPED TO RECEIVE CARPLAY DATA. WHAT IS NEEDED TO ENABLE THE SAFETY FEATURE? WILL YOU REQUIRE HYUNDAI TO ENABLE THE CAR'S COMMUNICATION DEVICE; THAT IS, TO ENABLE CARPLAY OR TO REPLACE THE INSTALL WITH A RECEIVER AND SCREEN THAT WILL WORK?
Power train, Other or unspecified, Engine, Sep 29, 2016
PROBLEMS WITH VEHICLE SINCE PURCHASE. BROUGHT CAT BACK TO DEALER FOR REPAIR 4 TIMES, BUT PROBLEMS STILL REMAIN. PRIOR TO LAST SOFTWARE UPGRADE, CAR WOULD NOT ACCELERATE AFTER STOPPING, WOULD JERK WITHOUT WARNING, SLOW GOING UP HILL, WOULD ROLL BACK, AND WOULD STOP AND THEN PROPEL FORWARD. ONCE LAST RECALL (3) DONE, THE CAR STILL IN NOT DRIVING APPROPRIATELY. CAR RUNS ROUGH, STILL JERKS, STILL SLOW TO GO UP HILL AND STILL INTERMITTENTLY STOPS. TRANSMISSION WARNING (OVER HEATED) CAME ON, YET THE COMPUTER DID NOT MAKE NOTE OF IT WHEN READ FOR PROBLEMS AS IF IT NEVER HAPPENED. CAR IS UNSAFE, IS NOT DRIVING AS EXPECTED NOR AS IT SHOULD. GAS MILEAGE IS ALSO VERY LOW, CONSIDERABLY LOWER THAN WHAT WAS PROMISED UPON PURCHASE.
Power train, Electrical system, Other or unspecified, Sep 22, 2016
WHILE DRIVING THE VEHICLE IN NORMAL AROUND TOWN TRAFFIC, WE HAVE HAD SEVERAL INCIDENTS WHERE AN ALARM BEGAN SOUNDING, AND THE INSTRUMENT PANEL DISPLAYED "TRANSMISSION TEMPERATURE IS HIGH! STOP". WE'VE TAKEN THE VEHICLE TO HAVE THE DEALER INVESTIGATE, BUT THEY FIND NOTHING, CAN'T DUPLICATE IT, AND NO INDICATION THAT IT EVEN DISPLAYED THE WARNING. THEY SAID IT MIGHT BE RELATED TO THE CURRENT RECALL FOR THE DCT TRANSMISSION ON THE HYUNDAI TUCSON. I'VE CONTACTED HYUNDAI AND TRIED TO ASK IF THE DEALER MAY BE CORRECT, BUT THEY SAID THEY CAN ONLY REFER ME BACK TO THE DEALER. IT CAN BE DIFFICULT AND UNSAFE TO FIND A PLACE TO "STOP SAFELY" AT THE DROP OF A HAT AS IT DEMANDS.
Other or unspecified, Sep 1, 2016
I WAS DRIVING MY HYUNDAI TUSCON LIMITED 2016 60 MPH IN AN OPEN AREA WHEN THE PANORAMIC SUNROOF EXPLODED SPONTANEOUSLY. IT SOUNDED AS IF A GUN HAD GONE OFF NEXT TO MY HEAD. I CLOSED MY EYES BECAUSE I SENSE SOMETHING FLYING. WHEN I OPENED MY EYES I WAS BEING SHOWERED BY GLASS AND HEARD A LOUD NOISE ABOVE MY HEAD. I HIT MY HAZARDS AND DROVE THE VEHICLE TO THE ROADSIDE. I WAS DISTRAUGHT AND TRAUMATIZED. GLASS SHARDS UP TO ONE INCH IN SIZE WERE ALL OVER MY CAR. I WAS SO FORTUNATE NO ONE HAD BEEN IN MY BACK SEAT. I WAS PERSONALLY COVERED IN GLASS ALL DOWN MY BACK SINCE I LEANED FORWARD WHEN IT HAPPENED. THE DEALER AT FIRST SAID IT WAS AN INSURANCE ISSUE AND THEN ONLY FIXED IT UNDER WARRANTY BECAUSE OUR DRIVING SCHOOL HAD PURCHASED 25 VEHICLES FROM THAT DEALER. HYUNDAI CORPORATE HAS BEEN HORRIBLE ABOUT THIS OCCURRENCE. SALE OF THESE ROOFS MUST BE STOPPED BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED.
Other or unspecified, Aug 19, 2016
WHEN COMING OFF A DEAD STOP IT FAILS TO GO. RPM'S REV BUT THE CAR DOES NOT MOVE. IT DOES NOT MOVE AFTER BEING STOPPED AT A LIGHT OR WHEN WAITING TO MAKE A LEFT TURN. HAS HAPPENED NUMEROUS TIMES. I HAVE ALMOST BEEN REAR ENDED AND T-BONED. I TOOK IT IN FOR SERVICE (JUNE 2016) THE FIRST TIME IT HAPPENED AND WAS TOLD THERE WAS NOTHING WRONG WITH IT. THAT WAS A MONTH AGO AND IT IS HAPPENING AGAIN. THIS TIME IT WAS WORSE. I CONTACTED SERVICE AT MY DEALERSHIP AND WAS TOLD THAT A FIX CAME OUT THAT MORNING. THAT IS A LIE SINCE I HAVE BEEN RESEARCHING THIS ISSUE ON LINE. CONSUMER REPORTS SAID THE FIRST FIX WAS ISSUED IN DEC 2015 (WHEN I PURCHASED MY CAR) AND THIS RECENT FIX WAS ISSUED A WEEK AGO.I NOW HAVE TO WAIT 5 DAYS DRIVING AN UNSAFE CAR BEFORE THEY WILL WORK ON IT. I CONTACTED CORPORATE AND AM WAITING FOR A PHONE CALL TO DISCUSS THIS. ALSO SPUTTERING WHEN ACCELERATING HAS BEEN GOING ON SINCE THE FIRST MONTH I HAD THE CAR. I DON'T THINK THEY REALIZE HOW DANGEROUS THIS IS. DOES SOMEONE NEED TO GET HURT OR KILLED BEFORE HYUNDAI ISSUES A RECALL AND/OR A BUY BACK?? I ONLY HAVE 4300 MILES ON THE CAR. I FEEL UNSAFE DRIVING IT.
Power train, Other or unspecified, Aug 7, 2016
LESS THAN TWO MONTHS AFTER I BOUGHT THE CAR, WITH MAYBE 4000 MILES ON IT, AS I TRIED TO BACK OUT OF MY DRIVEWAY ONE MORNING, THE CAR WOULD NOT MOVE. THE ENGINE WOULD REV AND THE RPMS WOULD CLIMB, IT WAS ONLY AFTER SEVERAL TIMES OF PUTTING THE CAR BACK IN PARK AND THEN REVERSE DID IT FINALLY ENGAGE. AFTER THAT, WHEN DRIVING SLOWLY AS IN BUMPER TO BUMPER TRAFFIC, UPON ACCELERATION IT WOULD SEEM TO HESITATE THEN LURCH. THE NEXT TIME SUCH AN INCIDENT OCCURRED WAS A COUPLE OF MONTHS LATER. I WAS STOPPED AT A SIGNAL AND WHEN THE LIGHT CHANGED AND I TRIED TO ACCELERATE, THE CAR DID NOT MOVE, AGAIN. IT TOOK SEVERAL TIMES OF PUTTING IT IN PARK AND BACK TO DRIVE BEFORE IT WOULD ENGAGE. IT HAS HAPPENED SEVERAL TIMES SINCE THEN. I FIND THIS DANGEROUS AND DOWNRIGHT SCARY. LUCKILY, NO ONE HAS REAR ENDED ME OR WORSE. I HAVE TAKEN THE CAR TO TWO DIFFERENT DEALERSHIPS. THEY SAY THEY CAN FIND NOTHING WRONG AND THAT NO TROUBLE CODES SHOW UP. I SEE THERE ARE MULTIPLE COMPLAINTS FILED ON YOUR SIGHT ABOUT THIS SAME PROBLEM, SO SOMETHING IS WRONG, DANGEROUSLY SO! WOULD YOU PLEASE CHECK INTO THIS FOR US.
Other or unspecified, Aug 1, 2016
2016 HYUNDAI TUCSON STARTED HAVING ACCELERATOR ISSUES. AFTER YOU TAKE OFF FROM A COMPLETE STOP YOU JUST GET NO POWER AND THIS IS WHEN THE PERSON BEHIND HAS ALREADY TAKEN OFF OR YOUR IN THE MIDDLE OF AN INTERSECTION I HAVE HAD MANY DRIVERS SLAM ON THEIR BREAKS DUE TO MY CAR NOT ACCELERATING. 188 CLAIMS ON 2016 HYUNDAI TUCSON ON AUTO.CLIAMS WEBSITE 7/11 TOOK CAR INTO DEARLERSHIP 7/12 PICKED CAR UP FROM DEALERSHIP, TOLD ME THEY MADE AN ADJUSTMENT 7/14 STILL NOT FIXED SAME PROBLEM, TOOK BACK TO DEALERSHIP , TECHNICIAN SAID IT NEEDED A PART THAT WOULD HAVE TO BE ORDERED- WOULD OVERNIGHT FOR 7/18 DELIVERY 7/19 TOOK CAR BACK IN. DEALERSHIP KNEW NOTHING ABOUT A PART, SAID THAT HYUNDAI WAS AWARE OF ISSUE AND DID NOT HAVE A FIX. SERVICE DEPT SAID I SHOULD DRIVE IN 'SPORT' MODE AND IT WOULD HAPPEN LESS 7/19 CALLED HYUNDAI CONSUMER AFFAIR AND PUT IN CLAIM. I WAS TOLD SOMEONE WOULD GET IN TOUCH WITH ME 3-5 DAYS. CALLED EVERY DAY AND WAS TOLD THE SAME THING. ALSO WAS TOLD THAT IT WAS GIVEN PRIORITY AND SENT UP TO REGION. 7/28 RECEIVED A CALL AND WAS TOLD THEY HAD GOOD NEWS THAT HYUNAI HAD A FIX 5-7 WEEKS . REALLY I WAS TO DRIVE A UNSAFE CAR FOR 5-7 WEEKS 7/29 STARTED PROCESS CLAIM FOR HYUNDAI TO BUY BACK THE 2016 HYUNDAI TUCSON - WAS TOLD IT'S A 8 WEEK PROCESS
Vehicle speed control, Other or unspecified, Aug 1, 2016
I HAVE A 2016 HYUNDAI TUCSON LIMITED WHICH HAS A MAJOR ISSUE WITH THE LACK OF ACCELERATION FROM STOP. WHEN TRYING TO MOVE ONTO A HIGHWAY/ROAD FROM A LIGHT OR STOP SIGN WHEN YOU STEP ON THE GAS NOTHING HAPPENS THEN ALL OF A SUDDEN IT LURCHES AHEAD. THIS IS A VERY UNSAFE SITUATION. WHEN YOU STEP ON THE GAS YOU EXPECT THE VEHICLE TO RESPOND AND IT DOES NOT. ALSO GOING THROUGH A PARKING LOT AND NOT REALLY ACCELERATING AT ALL IT LURCHES AND BACKS OFF AND LURCHES AND BACKS OFF. THEN WHEN YOU DO STEP ON THE GAS IT ALMOST QUITS THEN LURCHES. I'M TOLD ITS CAUSED BY THE MANUAL CELINOID WHICH CAUSES THE AUTOMATIC TRANSMISSION TO ENGAGE. AT THE PRESENT TIME I'M NOT DRIVING THE VEHICLE AND HAVE A LOANER. HYUNDAI HAS SENT ME PAPERWORK TO BUY BACK THE VEHICLE BUT THEN I HAVE NOTHING WITH WHICH TO PURCHASE ANOTHER VEHICLE.
Other or unspecified, Jul 27, 2016
MY BRAND NEW CAR, 2016 HYUNDAI TUCSON LIMITED TURBO, PURCHASED IN MARCH 2016, IS CAUSING A LIFE THREATENING HAZARD. MULTIPLE TIMES, ALTHOUGH SPORADIC, MY CAR WILL NOT MOVE WHEN I PRESS ON THE GAS PEDAL AFTER BEING A STOP LIGHT OR STOP SIGN. I HAVE TAKEN MY CAR TO THE DEALER AND BECAUSE THE PROBLEM IS NOT DUPLICATING ITSELF TO THE SERVICE TECHNICIAN THEY ARE NOT FIXING THE PROBLEM. TODAY, JULY 27, 2016, ANOTHER DRIVER NEARLY RAN IN THE BACK OF MY CAR AS THEY WERE GOING FULL SPEED AND I GUESS THEY ANTICIPATED THAT WOULD MOVE UPON THE LIGHT TURNING GREEN; I PRESS THE GAS ALL THE WAY TO THE FLOOR AND THE ENGINE REVVED BUT THE CAR DID NOT MOVE. I DO NOT WANT TO END UP IN A TRAGIC ACCIDENT OR BE A VICTIM OF ROAD RAGE BECAUSE THE PROBLEM IS NOT BEING DUPLICATED AT THE TIME I TAKE IT IN TO SERVICE. I SEARCHED FOR THIS PROBLEM ONLINE AND THERE ARE MULTIPLE EXACT COMPLAINTS VOICED ABOUT THIS SAME MODELED CAR. I LOVE MY LIFE AND DO NOT WANT TO TAKE CHANCES IN THIS CAR. I DON'T KNOW WHAT ELSE TO DO. CAN YOU DIRECT ME?
Power train, Other or unspecified, Engine, Jul 14, 2016
TRANSMISSION FAILS TO ENGAGE. IT HAPPENED THE FIRST TIME RIGHT IN THE MORNING FROM MY DRIVEWAY. PUT THE CAR IN DRIVE AND CAR WAS INCHING FORWARD WHILE GIVING IT PLENTY OF GAS/RPMS. CAR FINALLY WENT INTO GEAR AND STARTED TO MOVE AND WAS DRIVING NORMAL FOR THE REST OF THE DAY. THOUGHT NOTHING OF IT SINCE IT ONLY HAPPENED ONCE. THEN ABOUT 3 WEEKS LATER, STOPPED AT RED LIGHT, ONCE IT TURNED GREEN I STEPPED ON THE GAS AND THE SAME THING, INCHING FORWARD, HIGH RPMS, FINALLY TOOK GEAR AFTER ABOUT 30 SECONDS AND MANY UPSET PEOPLE BEHIND ME. THIS BRING ME TO YESTERDAY, STOPPED AT A STOP SIGN TO CROSS A BUSY NON-STOPPING CROSS TRAFFIC, WAITING TO CROSS THE STREET, FOUND AN OPENING AND STEPPED ON THE GAS EXPECTING THE CAR TO MAKE IT THROUGH THE INTERSECTION. I HAD PLENTY OF TIME TO MOVE THROUGH, BUT SUDDENLY MY CAR JUST DECIDED TO NOT MOVE WHILE STUCK RIGHT IN THE MIDDLE OF THE STREET. ONCOMING CAR HAD TO SWERVE AND NEARLY HIT MY HOOD. FINALLY CAR STARTED TO MOVE TO BARELY MAKE IT OUT OF THE WAY FOR THE 2ND ONCOMING CAR, SCARY STUFF. TOOK IT TO THE DEALERSHIP FOR SERVICE AND TOLD THEM ABOUT MY 2 INCIDENTS AND WAS TOLD THIS WAS "NORMAL FOR THE TURBO". ALSO, I NOTICED THAT WHEN I DRIVE UP AN INCLINE (SAY A PARKING GARAGE) WHEN I GET TO THE TOP AND LEVEL OUT, MY CAR GETS A HUGE RUSH OF RPMS AND IM NOT EVEN STEPPING ON THE GAS. NOT SURE IF THIS IS AT ALL RELATED, BUT JUST ASSUMING THAT IT IS PART OF THE BIGGER PROBLEM WITH THE TRANSMISSION. CAR IS 2016 TUCSON, LIMITED, ULTIMATE PACKAGE, AWD I DON'T FEEL SAFE IN THIS CAR AT ALL. I HOPE THERE IS A FIX FOR THIS SOON.
Other or unspecified, Engine, Jul 13, 2016
ON 4 SEPARATE OCCASIONS MY CAR WOULD NOT ACCELERATE FROM A STOP. THE FIRST TIME IT WAS AFTER DRIVING THE VEHICLE FOR OVER 20 MILES (SO WARMED UP), STOPPED AT TRAFFIC LIGHT, TOOK MY FOOT OFF THE BREAK AND TRIED TO ACCELERATE, AND THE CAR WOULD NOT ENGAGE, I WAS IN ECO MODE AT THE TIME, I SHIFTED IT TO MANUAL AND APPLY THE GAS NOTHING, SHIFTED TO SPORT STILL NOTHING, FINALLY TURNED OFF CAR WAITED, TURNED CAR BACK ON (WHILE TRAFFIC PILING UP) AND FINALLY SLOWLY STARTED TO MOVE. I HAD A SCHEDULED APPOINTMENT WITH MY DEALERSHIP (AS I HAD LESS THAN 5000 MILES ON IT), AND TOLD THEM THE PROBLEM, THEY SAID NEVER HEARD THAT BEFORE (WHICH I COME TO FIND WAS NOT A TRUE STATEMENT). THEY SAID UNLESS THEY CAN REPLICATE IT OR THE ENGINE TRIGGERS THE ALARM NOTHING THEY CAN DO. CAR CONTINUED TO ACT UP, LAST TIME WAS AFTER REMOTE STARTING IT AND TRIED TO LEAVE THE PARKING LOT, WOULD NOT ENGAGE. CALLED THE DEALERSHIP AGAIN AND THEY ADVISED STILL NEVER HEARD OF THIS BEING AN ISSUE, AND UNLESS IT TRIGGERS A WARNING NOTHING THEY CAN DO. UPON COMMUNICATION WITH OTHER OWNERS WHO ARE EXPERIENCING THE SAME ISSUE, I CALLED THE NATIONAL OFFICE TO LOG COMPLAINT, THEY TOLD ME TO TAKE MY CAR IN, AS THIS IS KNOWN ISSUE AND HOPEFULLY WILL BE ABLE TO FIX IT, THAT WAS 2 WEEKS AGO AND HAVEN'T HEARD ANYTHING SINCE. I TURNED IT IN BECAUSE IT IS A SAFETY ISSUE NOT KNOWING WHEN THE CAR WILL NOT ENGAGE WHEN PRESSING ON THE GAS. CONCERNED FOR MY SAFETY AND MY PASSENGERS SAFETY.