2016 Hyundai Tucson
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,620 owner complaints filed for this model year. This is the highest complaint count among 21 Tucson model years with reports.
Of the 2016 reports, 14 involved a crash and 26 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Aug 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Inability to move the vehicle while in traffic may increase the risk of a crash.
Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Campaign 16V628000 on NHTSA.gov
Latches/locks/linkages, hood, latchMay 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Campaign 16V348000 on NHTSA.gov
Exterior lighting, tail lightsMar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Campaign 16V147000 on NHTSA.gov
Representative owner complaints: other or unspecified
261 reports, newest first. Show all
Other or unspecified, Dec 20, 2019
CAR USUALLY BOGS DOWN WHEN STARTING OUT FROM A STOP. LIKE IT ISNT GETTING ANY FUEL. MY CAR IS A TURBO AND THE DEALERSHIP SAYS ITS NORMAL FOR TURBOS. BULL!
Electrical system, Structure, Other or unspecified, Dec 20, 2019
THE DOORS AT TIMES WILL NOT OPEN, POWER WINDOWS WILL NOT GO DOWN. VEHICLE HESITATES WHEN DRIVING. WHEN UNLOCKING DOORS WITH REMOTE, DOORS LOCK BACK ON THEIR OWN.
Other or unspecified, Oct 31, 2019
NOT LONG AFTER THE PURCHASE OF MY 2016 TUCSON, PROBABLY WHEN I FIRST STARTED USING THE AC THE FIRST SUMMER I OWNED IT, I STARTED TO GET SOME MUSTY SMELLS COMING FROM THE VENTS. THIS PROBLEM HAS GOTTEN WORSE EACH YEAR AND CHANGING THE CABIN AIR FILTER DOESN'T SEEM TO HELP. I HAVE NEVER HAD A PROBLEM LIKE THIS WITH ANY OTHER CAR, AND I HAVE BEEN DRIVING CARS FOR 40 YEARS. THE SMELL SEEMS TO POP UP IN HUMID WEATHER WHEN USING THE AC. I WORRY THAT THE EVAPORATOR COIL MAY BE GROWING MOLD OR MICROBES.
Power train, Vehicle speed control, Other or unspecified, Oct 31, 2019
I CANNOT ACCELERATE INTO TRAFFIC. THERE IS A HESITATION IN THE ACCELERATOR. SOMETIMES NOTHING HAPPENS, SOMETIMES IT CHUGS FIRST THEN GOES. I HAVE TROUBLE MERGING AND GETTING INTO TRAFFIC. IT IS UNRELIABLE FROM A STATIONARY TO MOVEMENT.
Power train, Other or unspecified, Engine, Oct 8, 2019
MY VEHICLE STALLS TO ACCELERATE.WHEN I HIT THE GAS IT WILL STALL TO MOVE, IT'S DRAGGING VERY SLOW. THIS IS VERY SCARY WHEN I'M DRIVING AND MY SUV SLOWS DOWN WHEN OTHER CARS ARE DRIVING FAST BEHIND ME.
Other or unspecified, Sep 2, 2019
WHEN IN DRIVING MODE CAR IS SHAKING, VERY OFTEN CAR WOULD STOPPED WHILE DRIVING. WHEN I AM DRIVING 15 MPH AND WANT TO ACCELERATE OR WHEN I PRESS ACCELERATE PEDAL CAR WOULDN'T REACT. REACTION IS LATE 3,4 SECONDS UNTIL CAR STARTS MOVING.I HAVE HAD THIS PROBLEM SINCE THE FIRST DAY WE BOUGHT THE CAR..OUR DEALER HYUNDAI GROSINGER DIDN'T WANT TO CHECK IF EVERYTHING WAS OK WITH THE TRANSMISSION OR ENGINE
Other or unspecified, Aug 28, 2019
ON OR ABOUT 8/17/2019, THE DATE AND TIME DISAPPEARED FROM THE DISPLAY. DEALERSHIP STATES THAT IT IS A HYUNDAI SATELLITE COMMUNICATION ERROR AFFECTING 100 OF THOUSANDS VEHICLES. NUMEROUS CONTACTS VIA TWITTER, FACEBOOK AND MYHYUNDAI WEBSITE HAVE NOT BEEN RESPONDED TOO. TELEPHONE CALLS TO HYUNDAI CUSTOMER AWARENESS JUST REPEAT THAT HYUNDAI IS AWARE OF THE SITUATION BUT NO FIX OR SOLUTION IS AVAILABLE. THIS IS A SAFETY ISSUE SINCE NOT HAVING ACCESS TO THE TIME REQUIRES CHECKING CELL PHONE WHICH IN WASHINGTON STATE IS CONSIDERED DISTRACTED DRIVING AND IS ILLEGAL. SINCE USING VEHICLE FOR WORK, KNOWING THE TIME NUMEROUS TIMES DURING VARIOUS TRIPS AS WELL KIDS CONTINUALLY CHECKING THE TIME ON CELL PHONES A SAFETY ISSUE HAS DEVELOPED AND HYUNDAI IS IGNORING NOT ONLY THE PROBLEM BUT THE CAR OWNERS. NOT HAVING A WORKING CLOCK MAY SEEM TRIVIAL, BUT HAVING TO PICK UP A CELL PHONE TO CHECK THE CURRENT TIME IS DANGEROUS AND WOULD BE UNNECESSARY IF HYUNDAI FIXED A FEATURE THAT CAME WITH THE CAR.
Other or unspecified, Engine, Fuel/propulsion system, Aug 19, 2019
THIS HAS HAPPENED ON THREE OCCASIONS, WHEN SITTING IDLE AND ABOUT TO ACCELERATE TO TURN INTO TRAFFIC, MY CAR HAS STALLED, SHOOK AND ALMOST STOPPED. IN ONE INSTANCE MY CAR WAS IN PARK WHEN I STOPPED TO TAKE SOMETHING OUT OF MY VEHICLE. UPON PUTTING IN DRIVE, THE ENGINE REVVED AND BUT DID NOT MOVE THE VEHICLE. TWO TIMES ALMOST RESULTED IN AN ACCIDENT WITH MY CHILDREN IN THE VEHICLE!! THESE INSTANCES HAPPENED THIS WEEK, DATING 8/17/12019 - 8/19/2019 AT APPROX 23,000 MILES ON THE ODOMETER. ONCE IN OUR RESIDENTIAL NEIGHBORHOOD, ONCE ON A VERY BUSY 4 LANE HIGHWAY.
Vehicle speed control, Other or unspecified, Jun 27, 2019
I'VE OWNED MY 2016 HYUNDAI TUCSON FOR LESS THEN 1 MONTH NOW. ON 3 OCCASSIONS AFTER COMING TO A STOP AND TRYING TO ACCELERATE THE GAS PEDAL SEEMS TO FAIL. MY RPMS GO UP BUT THE VEHICLE DOESN'T ACCELERATE UNTIL PUSHING THE GAS PEDAL 3 TIMES OR MORE VERY HARD. MY VEHICLE ONLY HAS 30K MILES ON IT. I WILL BE BRINGING IT TO THE DEALERSHIP. THIS IS VERY DANGEROUS ESPECIALLY WHEN TURNING AND ON COMING TRAFFIC IS COMING BUT THE VEHICLE WON'T MOVE. THIS COULD POTENTIALLY KILL ME IF STRUCK WHILE MERGING ON TO THE FREEWAY. I'M NOW AFRAID TO DRIVE AND FEAR FOR MY SAFETY. A RECALL SHOULD BE MADE OUT TO PULL THESE OFF THE ROADS!!
Other or unspecified, Apr 30, 2019
LATCHING/LOCKING SYSTEM DOES NOT WORK ON THE PASSENGER FRONT, AND BOTH REAR DOORS. UNABLE TO OPEN THE BACK DOORS FROM THE INSIDE OR OUTSIDE. THE PASSENGER FRONT DOOR WILL OPEN FROM THE INSIDE BUT MUST BE PULLED 3 TIMES TO OPEN FROM THE OUTSIDE. ONCE THE DOOR HAS BEEN OPENED INITIALLY IT WILL CLOSE AND OPEN WITHOUT PROBLEM. AFTER THE LOCK HAS BEEN ENGAGED AND UNLOCKED AGAIN, THE DOOR HANDLE ON THE PASSENGER FRONT MUST BE PULLED 3 TIMES IN ORDER TO OPEN.
Other or unspecified, Apr 26, 2019
I HAD BEEN A PROBLEM WITH MY TWO BACK DOOR LOCK ACTUATOR WITH MY CAR. I CANNO OPEN MY CAR FROM INSIDE OR OUTSIDE.
Other or unspecified, Apr 21, 2019
BACK DRIVER PASSENGER DOOR IS NOT OPENING FROM INSIDE OR OUTSIDE. IT'S UNLOCKED AND DON'T SEEM TO HAVE ISSUES WITH THE LOCK AND UNLOCK BUTTON. ALL OTHER DOORS WORK. I JUST USED THE DOOR EARLIER TODAY WITH NO ISSUES AND NEVER HAD ANY ISSUES UNTIL THIS EVENING. NO VISUAL OBJECTS TO BE BLOCKING THE DOOR. WENT ONLINE TO CHECK FOR RECALL AND SEEMS MANY OWNERS ARE HAVING SAME ISSUES.
Electrical system, Other or unspecified, Apr 12, 2019
I PURCHASED THIS VEHICLE NEW IN 2016. UNTIL NOW, THE ONLY ISSUE HAS BEEN ACCELERATING FROM A STOP, LIKE EVERYONE ELSE. NOW, THE DOORS ARE NOT OPERATING PROPERLY. IN MARCH 2019, THE FRONT PASSENGER DOOR STOPPED OPENING FROM THE OUTSIDE. IT WOULD UNLOCK/LOCK, BUT THE OUTSIDE HANDLE WOULD NOT OPERATE AND OPEN THE DOOR THE INSIDE HANDLE DID OPERATE. HYUNDAI REPAIRED/REPLACED THE PART UNDER MY EXTENDED WARRANTY FOR $50. IN APRIL 2019, THE BACK PASSENGER DOOR FAILED. THIS TIME IT WOULD NOT OPERATE FROM THE INSIDE OR OUTSIDE. THE DEALER TRIED TO MAKE ME WAIT WKS FROM AN APPT, BUT THIS IS A REAL SAFETY ISSUE WITH PASSENGERS/CHILDREN IN THE BACK SEAT. WHAT IF THERE WAS AN ACCIDENT? I INQUIRED ABOUT RECALLS, ESPECIALLY WITH PASSENGERS NOT BEING ABLE TO GET OUT OF THE CAR, BUT WAS SHUT DOWN BY THE MECHANIC. A QUICK GOOGLE SEARCH SUGGESTS I'M NOT THE ONLY PERSON WITH THIS ISSUE.
Other or unspecified, Mar 23, 2019
'TAKATA RECALL' BOTH BACK DOORS WILL NOT OPEN FROM THE INSIDE NOR BE OUTSIDE. INITIALLY STARTED WITH THE BACK DRIVERS SIDE DOOR AND WITHIN 2 WEEKS THE BACK PASSENGER DOOR WPULD NOT OPEN EITHER. WHEN I I HIT THE LOCK AND UNLOCK BUTTON FROM INSIDE THE CAR AND ON MY KEY FOB THE LOCKS MOVE, THEREFORE IT IS NOT AN ELECTRICAL PROBLEM. AFTER RESEARCHING THIS ISSUE I FOUND THIS HAS BEEN A COMMON PROBLEM WITH THIS VEHICLE AND APPARENTLY THE 'CLIP' FALLS OF INSIDE THE DOOR PANEL THEREFORE THE DOOR WILL NOT OPEN. THIS IS TRULY A SAFETY ISSUE, SINCE IF MY CAR WERE TO CATCH ON FIRE OR WERE IN AN ACCIDENT AND I HAD A PASSENGERS IN THE BACKSEAT THEY WOULD NOT BE ABLE TO GET OUT OF THE VEHICLE! NOR AM I ABLE TO GET MY CHILD IN AND OUT OF THE BACKSEAT WITH THE CAR SEAT.
Other or unspecified, Mar 10, 2019
RECENTLY, WE'VE BEEN EXPERIENCING AN ISSUE INVOLVING THE REAR DOOR LOCKING SYSTEM ON OUR DAUGHTER'S 2016 TUCSON. THE DOORS CAN'T BE OPENED, DESPITE THE CHILD LOCKS BEING DISABLED, THE AUTO AND MANUAL LOCKS BEING UNLOCKED, OR THE MANUAL HANDLES BEING USED FROM INSIDE OR OUT. THE IS A MOST UNSAFE SITUATION, ESPECIALLY IN THE EVENT OF AN EMERGENCY. WE HAVE SCHEDULED A MAINTENANCE APPOINTMENT WITH OUR LOCAL DEALER (TAMERON HYUNDAI, HOOVER) AT OUR EXPENSE.
Other or unspecified, Mar 9, 2019, crash
MY VEHICLE WAS RECALLED IN 2016, SHORTLY AFTER I LEASED IT, FOR A KNOWN ISSUE WITH THE TRANSMISSION. PRIOR TO MY RECALL APPOINTMENT, I WAS STOPPED AT A TRAFFIC LIGHT. WHEN THE LIGHT TURNED GREEN, I PRESSED THE GAS AND THE CAR FAILED TO ACCELERATE. WHEN IT FINALLY DID, IT SURGED FORWARD INTO AN INTERSECTION. WHILE VERY SCARY, NO ONE WAS HURT. THE RECALL ISSUE WAS "ADDRESSED" BY THE DEALER. IN FEBRUARY 2019, THE CAR AGAIN HAD AN ISSUE WHERE IT FAILED TO ACCELERATE. I WAS IN A PARKING LOT ON A SLIGHT INCLINE. I PUT THE CAR IN REVERSE, IT BACKED UP. I PUT THE CAR IN DRIVE AND HIT THE GAS. NOT ONLY DID THE CAR FAIL TO ACCELERATE FORWARD BUT THE BRAKE WAS STUCK. WITHOUT BEING ABLE TO CONTROL THE CAR, IT REVERSED UNTIL IT HIT A DUMPSTER, BUSTING MY TAIL LIGHT AND PUTTING A DENT IN MY TRUNK. AGAIN, LUCKILY NO ONE WAS INJURED. IT IS WELL DOCUMENTED THAT THIS YEAR, MAKE AND MODEL HAVE HAD THE ISSUE THAT I AM DESCRIBING. THERE HAVE BEEN SUITS UNDER THE LEMON LAW. MOREOVER, THE MANUFACTURER AND DEALER HAVE BEEN LESS THAN HELPFUL. IT TOOK MULTIPLE CALLS TO GET A NATIONAL CASEWORKER ASSIGNED. WHEN I FINALLY RECEIVED A CALL, INWAS TOLD TO BRING IT TO THE DEALER FOR DIAGNOSTICS. MY CAR HAS BEEN WITH THE DEALER FOR 5 DAYS WITH NO ANSWERS AND AND NO LOANER VEHICLE. AT THIS POINT I FEEL IT IS NECESSARY TO WRITE TO YOU TO TAKE ACTION. SAFETY SHOULD BE PARAMOUNT TO ANY CAR MANUFACTURER. IGNORING THE WELL-DOCUMENTED HISTORY OF THIS CAR'S SAFETY ISSUES, CANNOT BE TOLERATED. FAILURE TO ACT, AND WORSE, ATTEMPTS TO SOMEHOW PLACE ONUS ON THE LESSEE IS AN ETHICAL ISSUE AND AN ATTEMPT FOR THE MANUFACTURER TO SAVE FACE. THIS VEHICLE IS NOT SAFE. THE ISSUE IS INTERMITTENT AND CANNOT BE PREDICTED. ANY ATTEMPT TO PUT ME BACK IN A FAULTY VEHICLE TO COLLECT MY LAST 4 MONTHLY PAYMENTS IS A DISGUSTING DISPLAY OF A LACK OF CONCERN FOR DRIVER'S SAFETY.
Other or unspecified, Jan 10, 2019
MY CAR STALLS AT INTERSECTIONS AND WILL NOT TAKE OFF QUICK ENOUGH TO GET ME OUT OF PEOPLES WAY AND FROM EVERYTHING I AM READING IT IS DUE TO THE DUAL CLUTCH IN MY ECO. I HAVE HAD NO ACCIDENTS YET BUT GETTING REALLY WORRIED ABOUT MY SAFETY AND THE SAFETY OF OTHERS INCLUDING SOMEONE WHO MIGHT HIT ME AS I AM MAKING A TURN WHEN CAR WILL NOT MOVE AHEAD QUICKLY ENOUGH.
Electrical system, Other or unspecified, Electronic stability control (ESC), Dec 15, 2018
THE ELECTRIC SYSTEM IS ACTING UP. THE ANSWER AND HANG UP BOTTOM ON STEER STOP WORKING FOR MONTHS,THE DRIVER SIDE WINDOW WANT GO DOWN.AND THE KEY IN THE CAR.IT SAY THAT KEY NOT DETECTED
Other or unspecified, Engine, Fuel/propulsion system, Dec 4, 2018
I HAVE A 2016 LIMITED EDITION TUCSON WITH 1.6 TURBO. THIS WAS NOT AN INITIAL ISSUE BUT AN ISSUE THAT BUILDS UP AND CONTINUES TO BECOME WORSE THE MORE MILES I PLACE ON THE CAR. THERE ARE HESITATIONS, STUTTERING AND FAILURE TO MOVE WHEN THE VEHICLE ACCELERATES. THIS CAUSES FEAR AND DOUBTS OF SAFETY. I HAVE HAD MULTIPLE DRIVERS TEST MY VEHICLE AS WELL AND COME TO THE SAME STARTLING RESULT. THERE IS ALSO UNUSUAL VIBRATIONS WHEN SLOWING DOWN IN SPEED, ESPECIALLY WHEN PARKING. I TAKE MY CAR INTO FREQUENT AND ROUTINE MAINTENANCE YET THEY CANNOT FIND A FIX TO THE ISSUE BUT RATHER EXCUSES. I NO LONGER ENJOY DRIVING MY CAR AND DO NOT TRUST THE LINE OF VEHICLES ANY LONGER.
Exterior lighting, Other or unspecified, Electronic stability control (ESC), Nov 14, 2018
"TAKATA RECALL": FRONT LIGHT SIGNATURES FOR THE "LEFT-SIDE" SWICH ON AND OFF CONSTANTLY. WHEN THE INITIAL CAR TURNS ON, THE DASHBOARD ON OCCASIONS, GOES BLACK! THE CAR WHEN GOES ON TO HIGHWAYS, THE ENGINE (RPM) GOES UP TO 7000 RPM FOR THE FIRST AND SECOND GEAR! THS WILL HAPPEN WHEN THE CAR IS TURN ON. LASTLY, THE TRUNK AUTOMATICALLY STARTED OPENING EVEN WHEN THE KEYS ARE AWAY OR IN MY JACKET OR POCKET ESPECIALLY WHEN TURNED OFF THE CAR.
Power train, Other or unspecified, Aug 8, 2018
WHEN ACCELERATING AFTER A STOP THE CAR WILL NOT ACCELERATE. IT BASICALLY SEEMS TO BE STUCK AND THE CAR DOES NOT MOVE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND I HAVE ALMOST BEEN REAR ENDED TWICE BECAUSE THE PERSON BEHIND ME DOESN'T KNOW THAT MY CAR WON'T ACCELERATE. THIS IS A SAFETY ISSUE NOT ONLY FOR ME BUT FOR EVERYONE ELSE ON THE ROAD. I WAS MAKING A LEFT HAND TURN AT AN INTERSECTION AND THE CAR STARTED TO ACCELERATE BUT THEN JUST STOPPED AND THE LIGHT TURNED AND THE ONCOMING TRAFFIC ALMOST HIT ME. I AM NOT SURE IF THIS IS THE POWER TRAIN OR WHAT IT IS. WE HAVE EXPRESSED THIS CONCERN TO A HYUNDAI DEALERSHIP IN THE PAST AFTER SEEING A RECALL FOR THIS BUT THEY SAID IT WASN'T MY MAKE AND MODEL FOR THAT RECALL. THIS HAS HAPPENED TOO MANY TIMES FOR ME NOT TO BELIEVE THAT THERE IS SOMETHING WRONG.
Electrical system, Other or unspecified, Engine, Aug 6, 2018
I HAVE OWNED A 2016 HYUNDAI TUCSON FOR 2.5 YEARS. IN THAT TIME IT HAS BEEN IN FOR SEVERAL ISSUES THAT CAN NOT BE DUPLICATED WHEN AT THE SERVICE CENTER AND DEEMED "WORKING FINE, NO CODES PRESENT AT THIS TIME". MY ISSUES HAVE INCLUDED LOSS OF TRANSMISSION CONTROL AFTER A STOP (SOFTWARE UPDATE FIXED), INTERMITTENT HEADLAMP THAT WON'T TURN ON, THE MEDIA DISPLAYING "BATTERY DISCHARGE WARNING" WHILE CAR WAS RUNNING AND IN MOTION (HEADLAMP REPLACED AFTER SEVERAL TIMES TAKING TO THE DEALERSHIP AND I WAS LUCKY ENOUGH TO HAVE THE WARNING LIGHT GO ON WHILE THE TECHNICIAN WAS THERE). NOW THE COMPUTER/DASH BOARD IS RESTARTING ITSELF AT 45 MPH . THIS HAS OCCURRED TWO TIMES. THE DASH BOARD WENT DARK FOR 1 SECOND AND THEN STARTED BACK UP THROUGH IS STARTUP SEQUENCE. DURING THIS TIME, THE ENGINE IS STILL RUNNING BUT I HAVE NO CONTROL OVER THE TRANSMISSION. IF YOU PUSH ON THE GAS PEDAL IT WILL INCREASE RPMS BUT NOT ACCELERATE. DURING THIS TIME IT IS NECESSARY TO PULL OVER AND TURN THE CAR OFF AND THEN BACK ON. AGAIN, NO CODES THROWN AND NOT REPRODUCIBLE AT THE SERVICE CENTER. THE SERVICE CENTER FOUND THAT THE POSITIVE BATTERY TERMINAL WAS NOT COMPLETELY TIGHT AND THOUGHT MAYBE THIS CAUSED THE ISSUE. I AM FRUSTRATED THAT SOMETHING THAT COULD HAPPEN EASILY AS THIS DOESN'T SHOW UP AS AN ERROR SINCE IT CAUSED A UNSAFE DRIVING ENVIRONMENT. 24 HOURS AGO, WHILE TRYING TO MAKE A LEFT HAND TURN AT A BUSY STREET THE CAR STARTED FORWARD WHEN GAS PEDAL PRESSED BUT THEN STOPPED MOVING FORWARD ONLY TO LURCH FORWARD AFTER A SECOND AND PICK UP SPEED. I KNOW THAT IF I TAKE IT IN FOR THIS IT WILL BE THE SAME STORY: "WE FOUND NOTHING WRONG. NO CODES THROWN, BRING IT BACK IF IT HAPPENS AGAIN." THIS CAR IS NOT SAFE TO DRIVE AND THE MANUFACTURE WILL NOT BUY IT BACK SINCE THERE WAS NO DEFECT FOUND...
Power train, Other or unspecified, Jul 22, 2018
WHEN STEPPING ON THE GAS PEDAL, FROM A COMPLETE STOP, THE CAR DOES NOT IMMEDIATELY GO. IT SLOWLY MOVES, AND THEN TAKES OFF AFTER ABOUT 2-3 SECONDS. IF STEPPING LIGHTLY ON THE GAS PEDAL, MOVING SLOWLY ("CREEPING"), AS IF THROUGH A PARKING LOT, THE VEHICLE SHUTTERS AND JERKS.
Power train, Other or unspecified, Jun 28, 2018
THERE IS AN ISSUE WITH THE SPORT MODELS THAT HAVE THE DUAL CLUTCH TRANSMISSION. THE VEHICLES HESITATE WHEN ACCELERATING FROM A STOP AND WILL THEN LAUNCH FORWARD ONCE THE GEAR ENGAGES. THE RPMS WILL SHOOT TO 3 AND THEN DROP TO JUST ABOVE 0 MULTIPLE TIMES BEFORE THE VEHICLE REACHING 20 MPH. MY VEHICLE IS ALSO MAKING A RATTLING SOUND WHEN IDLING AND ACCELERATING AT SLOW SPEEDS. HYUNDAI HAS DONE THEIR RECALL UPDATE BUT IT IS NOT COMPLETELY FIXING THIS ISSUE AND JUST MAKING IT SLIGHTLY LESS DRAMATIC. I HAVE ASKED HYUNDAI MULTIPLE TIMES TO ADDRESS THIS AND THEY ARE REFUSING TO ADDRESS OT SAYING IT IS JUST A CHARACTERISTIC OF THE DUAL CLUTCH TRANSMISSIONS TO AVOID HAVING TO REPAIR THE VEHICLES . I HAD A TECH AT HYUNDAI TELL ME THAT HYUNDAI WILL SAY IT'S NORMAL BUT IT'S NOT NORMAL. PLEASE PLEASE INVESTIGATE. MY VEHICLE FAILED TO ACCELERATE WHEN I WAS MERGING FROM A STOP TO ANOTHER LANE WITH ONCOMING TRAFFIC AT 40 MPH ON A CITY STREET, IT TOOK A FEW SECONDS BEFORE THE TRANSMISSION ENGAGED AND MOVED. IT ALSO HESITATED WHILE I WAS TURNING FROM A DRIVEWAY AND THEN JERKED AND KICKED FORWARD. THIS IS NOT SAFE !
Steering, Power train, Other or unspecified, Apr 13, 2018
VARIOUS ISSUES HAVE COME UP WITH MY TUCSON RELATED TO MISC ITEMS WHICH WERE REPAIRED. I ALSO NOTICED AN ISSUE WITH ACCELERATION FROM STOP. THE CAR WOULD HESITATE WHEN YOU STARTED TO PROCEED FROM A STOP. THE DEALERSHIP SAID THE ENGINE NEEDS TIME TO GET BROKE IN SO AFTER IT WILL FIX ITSELF. EACH TIME I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE, THEY STATED THEY HAD CHECKED EVERYTHING OUT AND PERFORMED SERVICE AND FOUND NO ISSUES. I WAS NEVER TOLD ABOUT ANY RECALLS OR DEFECTS IN MANUFACTURING. RECENTLY, THE PROBLEM BECAME DANGEROUS. THE CAR WOULD HESITATE AT STOP LIGHTS AND ALMOST CAUSED TWO ACCIDENTS. ON ONE OCCASION, IT WAS IN HEAVY TRAFFIC AND THE CAR WOULD NOT GO AFTER PRESSING THE GAS AND THEN IT SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME AND THE CAR BEHIND ME ALMOST HIT ME ALSO. I TOOK THE CAR BACK TO THE DEALERSHIP, A REP FROM THE SERVICE DEPT.DROVE THE CAR AND STATED, 'YOU COULD DRIVE CROSS COUNTRY, AND THERE IS NO PROBLEM'. WITHIN DAYS OF THIS INCIDENT, ANOTHER WAS NARROWLY AVOIDED AND I HAD ENOUGH. THE CAR WOULD NOT ACCELERATE AT A STOPLIGHT AND THEN AT THE NEXT IT HESITATED AND THEN SURGED FORWARD ALMOST CAUSING AN ACCIDENT. I RETURNED TO THE DEALERSHIP AND DEMANDED THEY FIGURE OUT THE PROBLEM AND FIX IT! THE DEALERSHIP TOOK MY TUCSON TO INSPECT. AFTER A DAY, THEY CALLED AND TOLD ME I NEEDED AN ENTIRE NEW TRANSMISSION. THAT THE ORIGINAL TRANSMISSION WAS NOT OPERATING CORRECTLY AND REQUIRED A FULL REPLACEMENT, THEY ALSO SAID THERE WAS A PROBLEM WITH DRIVE SHAFT WHICH THEY ALSO WOULD NEED TO FIX AND FINALLY ANOTHER PROBLEM WITH THE A/C WHICH WOULD REQUIRE FULL REPLACEMENT AS WELL. AFTER TWO YEARS AND A FULL WARRANTY, THE DEALERSHIP "CHECKING EVERYTHING" DURING EACH SERVICE AND NOW ONLY AFTER MY DEMAND, AND MY PLEADING DO THEY FIND PROBLEMS'AND ALL MAJOR PROBLEMS. I GOT MY CAR BACK, BUT NOW THE HEATING AND A/C IS NOT OPERATING RIGHT.