2016 Hyundai Tucson
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,620 owner complaints filed for this model year. This is the highest complaint count among 21 Tucson model years with reports.
Of the 2016 reports, 14 involved a crash and 26 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Aug 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Inability to move the vehicle while in traffic may increase the risk of a crash.
Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Campaign 16V628000 on NHTSA.gov
Latches/locks/linkages, hood, latchMay 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Campaign 16V348000 on NHTSA.gov
Exterior lighting, tail lightsMar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Campaign 16V147000 on NHTSA.gov
Representative owner complaints
1,620 reports, newest first.
Power train, Jul 13, 2016
THE VEHICLE WAS STATIONARY IN THE LEFT TURN LANE OF AN INTERSECTION. WHEN THE TURN ARROW WENT GREEN THE VEHICLE WOULD NOT MOVE EVEN THOUGH IT WAS IN DRIVE. AFTER SHIFTING IN AND OUT OF PARK TO DRIVE THE VEHICLE FINALLY STARTED MOVING. ONCE I WAS UNDERWAY THE ENGINE STARTED REVVING BUT THE VEHICLE WOULD BARELY GO. I WAS ALMOST STRUCK BY ONCOMING TRAFFIC TRYING TO GET OUT OF HARMS WAY. THEN THE VEHICLE STARTED RESPONDING NORMALLY. I TOOK IT TO THE DEALER IMMEDIATELY AND WAS INFORMED THAT THERE HAD BEEN NUMEROUS ISSUES REPORTED SIMILAR TO THIS. THEY PLAN TO RESET THE DCT TO FACTORY SETTINGS BUT I NOW HAVE NO CONFIDENCE IN THIS VEHICLE WHILE IN TRAFFIC. ..UPDATED 06/08/17 *BF
Power train, Jul 13, 2016
PROBLEM WITH DCT TRANSMISSION. ON MULTIPLE OCCASIONS THE CAR HAS DIFFICULTIES ACCELERATING FROM A COMPLETE STOP. THE ISSUE IS INTERMITTENT. WHEN THE PROBLEM OCCURS AND YOU PUSH THE GAS PEDAL AFTER A COMPLETE STOP THE VEHICLE VIBRATES AND JERKS BACK AND FORTH BUT DOES NOT FULLY ACCELERATE. ALSO, SOMETIMES IT FAILS TO MOVE AT ALL EVEN THOUGH THE RPMS GO UP TO 4000-5000 RANGE. THIS IS A BIG SAFETY CONCERN IF YOU ARE TRYING TO CROSS THROUGH TRAFFIC AND THE CAR DOES NOT MOVE.
Other or unspecified, Engine, Jul 13, 2016
ON 4 SEPARATE OCCASIONS MY CAR WOULD NOT ACCELERATE FROM A STOP. THE FIRST TIME IT WAS AFTER DRIVING THE VEHICLE FOR OVER 20 MILES (SO WARMED UP), STOPPED AT TRAFFIC LIGHT, TOOK MY FOOT OFF THE BREAK AND TRIED TO ACCELERATE, AND THE CAR WOULD NOT ENGAGE, I WAS IN ECO MODE AT THE TIME, I SHIFTED IT TO MANUAL AND APPLY THE GAS NOTHING, SHIFTED TO SPORT STILL NOTHING, FINALLY TURNED OFF CAR WAITED, TURNED CAR BACK ON (WHILE TRAFFIC PILING UP) AND FINALLY SLOWLY STARTED TO MOVE. I HAD A SCHEDULED APPOINTMENT WITH MY DEALERSHIP (AS I HAD LESS THAN 5000 MILES ON IT), AND TOLD THEM THE PROBLEM, THEY SAID NEVER HEARD THAT BEFORE (WHICH I COME TO FIND WAS NOT A TRUE STATEMENT). THEY SAID UNLESS THEY CAN REPLICATE IT OR THE ENGINE TRIGGERS THE ALARM NOTHING THEY CAN DO. CAR CONTINUED TO ACT UP, LAST TIME WAS AFTER REMOTE STARTING IT AND TRIED TO LEAVE THE PARKING LOT, WOULD NOT ENGAGE. CALLED THE DEALERSHIP AGAIN AND THEY ADVISED STILL NEVER HEARD OF THIS BEING AN ISSUE, AND UNLESS IT TRIGGERS A WARNING NOTHING THEY CAN DO. UPON COMMUNICATION WITH OTHER OWNERS WHO ARE EXPERIENCING THE SAME ISSUE, I CALLED THE NATIONAL OFFICE TO LOG COMPLAINT, THEY TOLD ME TO TAKE MY CAR IN, AS THIS IS KNOWN ISSUE AND HOPEFULLY WILL BE ABLE TO FIX IT, THAT WAS 2 WEEKS AGO AND HAVEN'T HEARD ANYTHING SINCE. I TURNED IT IN BECAUSE IT IS A SAFETY ISSUE NOT KNOWING WHEN THE CAR WILL NOT ENGAGE WHEN PRESSING ON THE GAS. CONCERNED FOR MY SAFETY AND MY PASSENGERS SAFETY.
Structure, Jul 13, 2016
THE VEHICLE MAKES A SOUND IN THE DASH AREA SINCE IT WAS BOUGHT. AFTER SEVERAL INSPECTIONS IT WAS DETERMINED THAT THE VEHICLE HAS A MANUFACTURING DEFECT WHERE THE LEFT FRONT POST WELDS WERE LOOSE OR WERE NOT PERFORMED.
Power train, Jul 13, 2016
2016 TUSCON LIMITED..SAME ISSUE AS INDICATED HERE WITH DISENGAGED DCT TRANSMISSION AFTER BEING STOPPED, OR VERY SLOW SPEEDS. AT 3500 MILES MINE STARTED WITH A VIBRATION AT 1-2 MPH, DEALER NOTED THE ISSUE BUT HAD NO FIX. ENGINEER WAS SENT TO REVIEW. NOW AT 6000 MILES MY TRANSMISSION STARTED TO DISENGAGE AT RANDOM TIMES. I CONTACTED HYUNDAI CONSUMER AFFAIRS AND A CASE WAS OPEN. MY BUSINESS PARTNER ALSO PURCHASED ONE ON THE SAME WEEKEND AS I DID, AND SOME FRIENDS DID ALSO A FEW MONTHS LATER. ALL 3 OF THE CARS ARE AT THE DEALERSHIP. UNSAFE TO DRIVE. THIS IS MY WIFE'S CAR AND I WILL NOT LET HER DRIVE IT. I HAVE REQUESTED A BUYBACK. IF I DO NOT GET THIS TO HAPPEN SOON, I WILL SEEK LEMON LAW OR OPEN UP A CLASS ACTION. VERY UNSAFE AND ONLY A MATTER OF TIME SOMEONE IS KILLED OR SERIOUSLY INJURED ON A LEFT TURN INTERSECTION
Engine, Jul 13, 2016
HAVE HAD FOUR INSTANCES WHERE THE VEHICLE ENCOUNTERS AN ISSUE WITH MOVING FORWARD AFTER COMING TO A STOP. FIRST INSTANCE AT A STOP LIGHT, WAS UNABLE TO MOVE FORWARD AT ALL. ENGINE WOULD REV WHEN APPLYING GAS, BUT THERE WAS NO FORWARD MOVEMENT AT ALL. VEHICLE WAS NOT PLACED INTO PARK, OR HAD BRAKE ENGAGED. AFTER A FEW MINUTES OF "PLAYING" WITH GEAR SHIFT, WAS ABLE TO MOVE FORWARD AGAIN. THREE OTHER INSTANCES, AFTER COMING TO A STOP, VEHICLE WOULD ONLY CREEP FORWARD AT SLOW SPEED FOR A FEW MOMENTS EVEN IF FULLY "STEPPING ON THE GAS". IN THESE INSTANCES I NOTICED THAT THE ENGINE WAS STUCK REVVING HIGH (WAS AUDIBLE WHILE AT STOP) AND AFTER DRIVING SLOW FOR A FEW MINUTES IT SORTED ITSELF OUT. THE ENGINE STOPPED BEING STUCK AT HIGH RPMS AND THE VEHICLE REGAINED ITS ABILITY TO DRIVE FORWARD WITH USUAL HANDLING. HAVE TAKEN IT TWICE TO DEALERSHIP WHILE MENTIONING THIS ISSUE, WAS TOLD THAT UNLESS THERE WAS AN ERROR MESSAGE OR IF IT COULD BE DUPLICATED BY THEIR TECH, NOTHING COULD REALLY BE DONE. FOURTH AND MOST RECENT ISSUE, WAS IN A DRIVE THROUGH, AND THE ISSUE CAME ABOUT UPON EXITING. ENGINE WAS REVVING HIGH FROM A COMPLETE STOP, BUT WOULD ONLY CREEP FORWARD WHEN APPLYING GAS. AFTER DRIVING SLOW COMING OUT OF THE PARKING LOT FOR A FEW MOMENTS, THE ISSUE "SORTED ITSELF OUT." ENGINE RPMS DROPPED AND ACCELERATION RETURNED TO NORMAL.
Engine, Jul 12, 2016
WE ARE NOTICING A MAJOR PROBLEM WITH TRANSMISSION. RANDOMLY AT RED LIGHTS AFTER WE STOP...ONCE THE GREEN LIGHT APPEARS AND WE PRESS DOWN ON THE PEDAL TO ACCELERATE...THE CAR DOES NOT GO ANYWHERE...THE ENGINE JUST KEEPS REVING. IT'S STARTING TO BE MORE FREQUENT. THIS ALMOST CAUSED US AN ACCIDENT OVER TEN TIMES NOW. WE DO NOT FEEL SAFE BEHIND THE CAR ANYMORE AND CONSIDERING TRADING IT IN ALREADY.
Power train, Jul 12, 2016
ABOUT MID-MAY OF THIS YEAR MY HUSBAND EXPERIENCED LOSS OF ACCELERATION (AS IF IN STUCK IN NEUTRAL) AT A RED LIGHT. THE CAR WAS IN DRIVE, THE CAR REVVED TO 3500-4000, BUT THE CAR ROLLED BACKWARDS. THE CAR WAS WITHOUT POWER FOR ABOUT 10 SECONDS THEN TERRIFYINGLY LURCHED FORWARD AS THOUGH SLIPPING IN AND OUT OF GEAR. WE TOOK THE CAR TO THE DEALERSHIP ON 06/21/2016 AND WERE TOLD THAT OUR CAR NEEDED A SOFTWARE UPDATE AND ALL THE ADAPTIVE VALUES WERE RESET. WE TOOK OUR TUCSON BACK. ON 07/07/16 IN RUSH HOUR TRAFFIC, OUR TUCSON LOST ACCELERATION/POWER AGAIN WHEN PULLING AWAY FROM A BUSY RED LIGHT. THE ENGINE JUST REVVED UP TO 4000+ RMP, ROLLED BACKWARDS AND HAD NO POWER OR FORWARD ACCELERATION. THE CAR WAS IN DRIVE AND THE LOSS OF POWER WAS ABOUT 20 SECONDS. WE IMMEDIATELY CALLED OUR DEALERSHIP SERVICE ADVISOR AND WERE INSTRUCTED TO BRING OUR TUCSON IN IMMEDIATELY. OUR CAR WAS KEPT FOR SEVERAL DAYS AND ON MONDAY MORNING, JULY 11TH I RECEIVED A CALL STATING THAT THE TECHNICIAN WAS UNABLE TO REPLICATE THE LOSS OF POWER AND NO ERROR MESSAGES WERE IDENTIFIED AND "THAT WAS JUST HOW THE DUAL TRANSMISSION (DCT) FUNCTIONS". I PICKED UP MY CAR, DROVE ABOUT TWO BLOCKS AWAY FROM THE DEALERSHIP AND LOST ALL ACCELERATION/POWER AGAIN WHEN ATTEMPTING TO TURN RIGHT ONTO A BUSY STREET FROM A STOPPED POSITION. THIS TIME THE LOSS OF POWER WAS A FULL 45 SECONDS OR MORE. THE ENGINE REVVED TO OVER 6000 RPM AND SPUTTERED, SLIPPING IN AND OUT OF WHAT FELT LIKE NEUTRAL, IT WAS TERRIFYING AND I WAS ALMOST HIT! I IMMEDIATELY RETURNED TO THE DEALERSHIP AND DEMANDED THAT SOMEONE TEST DRIVE WITH ME BUT UNFORTUNATELY IT DID NOT REPLICATE THE ISSUE. I WAS TOLD THAT THE SERVICE SUPERVISOR WOULD BE LOOKING AT MY CAR. THE LOSS OF ACCELERATION/POWER IS A VERY DANGEROUS PROBLEM AND WE DO NOT FEEL SAFE DRIVING OUR TUCSON. THE DEALERSHIP SEEMED COMPLETELY AT A LOSS AS TO WHAT COULD BE THE PROBLEM.
Power train, Jul 11, 2016
THE VEHICLE IS A LIMITED WITH DUAL CLUTCH TRANSMISSION (DCT). VEHICLE HAS 1,052 MILES ON IT, AND I PURCHASED NEW ONE MONTH AGO. STOPPED AT A TRAFFIC SIGNAL AT HEAD OF LINE. WHEN LIGHT TURNED GREEN, I REMOVED MY FOOT FROM THE BRAKE AND BEGAN TO APPLY GAS PEDAL. CAR IS IN DRIVE, STANDARD MODE. ENGINE WOULD REV, BUT VEHICLE WOULD NOT MOVE. SWITCHED TO MANUAL SHIFT AND STILL NO MOVEMENT. PUT THE VEHICLE IN PARK AND THEN BACK TO DRIVE, BUT VEHICLE WOULD NOT MOVE, THOUGH ENGINE WOULD REV. ONCE TRAFFIC CLEARED FROM BEHIND ME, I WAS ABLE TO ENGAGE REVERSE AND BACK THE VEHICLE INTO A PARKING LOT. I RESTARTED THE VEHICLE AND IT STILL WOULD NOT ENGAGE ANY OF THE FORWARD GEARS, BUT WOULD ENGAGE REVERSE GEAR. I WAITED AN HOUR WITH THE VEHICLE RUNNING AND IN PARK FOR THE TOW TRUCK TO ARRIVE. EVEN THE TOW TRUCK OPERATOR COULD NOT MAKE THE VEHICLE ENGAGE A FORWARD GEAR. THE VEHICLE WAS TOWED TO THE HYUNDAI DEALER WHERE IT WAS PURCHASED. AFTER ONE WHOLE DAY AT THE SERVICE REPAIR, THEY CANNOT TELL ME WHAT IS WRONG.
Power train, Other or unspecified, Jul 11, 2016
ORIGINALLY POSTED TO THIS WEBSITE ON OR ABOUT 6/13/16. STOPPED AT RED LIGHT ON A CITY STREET, THE CAR WOULD NOT MOVE FORWARD WHEN ACCELERATOR DEPRESSED. ENGINE REV'ED TO 4-5K BUT CAR FAILED TO MOVE. PUT CAR IN NEUTRAL AND THEN TRIED AGAIN. SAT THRU 3 RED LIGHTS BEFORE CAR WOULD GO FORWARD. IT WAS VERY JERKY AND HESITANT THEN CAR PICKED UP SPEED. THIS WAS SECOND TIME THIS HAS HAPPENED. FIRST TIME I THOUGHT MAYBE I HAD HIT THE BRAKE AND NOT GAS PEDAL. DROVE IMMEDIATEL TO DEALER AND TOLD THEM OF ISSUE. THEY HAVE HAD MY CAR SINCE JUNE 10, 2016. SERVICE TECH WAS ABLE TO ACTUALLY CAPTURE ON VIDEO (WHILE TEST DRIVING) MY GEAR SHIFT IN DRIVE AND CAR MOVING IN REVERSE. HYUNDAI USA, THE DEARLERSHIP AND MYSELF HAVE BEEN IN FREQUENT CONTACT. HYUNDAI HAS NO IDEA WHY THIS IS HAPPENING. THE CAR IS NOT SAFE TO DRIVE. THEY SAY THE KOREAN ENGINEERS ARE INVESTIGATING. WHEN I ORGINALLY POSTED ON THIS WEBSITE THERE I COULD ONLY FIND THIS TYPE OF ISSUE FOR A 2015 TUSCON. I NOTE TODAY THERE ARE MULTIPLE COMPLAINTS IDENTICAL TO MINE. THIS CAR IS LESS THAN ONE YEAR OLD (OWNED ) WITH LESS THAN 17K MILES. INABILITY TO CONTROL DIRECTIONAL MOTION OR SPEED WHEN IT DOES MOVE IS NOT SAFE TO MYSELF OR OTHERS. MAJORITY OF MY DRIVING IS AT HIGHWAY SPEEDS .
Power train, Jul 11, 2016
SOMETIME WHEN UP PULL OFF FROM A STOP THE CAR WILL STOP PULLING FORWARD AND THE RPM'S WILL RUN UP TO 4000-5000 AND THE CAR WILL NOT MOVE. YOU HAVE TO PUT IN BACK INTO PARK THEN BACK TO DRIVE TO GET IT MOVING AGAIN. VERY DANGEROUS SITUATION WHEN YOU ARE MAKING A TURN WITH ONCOMING TRAFFIC COMING AT YOU.
Power train, Jul 8, 2016
LAST NIGHT, I WAS IN A TRAFFIC JAM DUE TO ANOTHER CARS ACCIDENT. I WAS GOING LESS THAN 5 MILES PER HOUR IN STOP AND GO TRAFFIC FOR 20 MINUTES. AFTER THE TWO LANES WERE MOVING, I PRESSED ON THE GAS AND THE ENGINE REVVED UP, BUT THERE WAS NO FORWARD MOTION. I PUT THE CAR IN PARK, TRIED AGAIN AND STILL NO MOTION. I TURNED THE CAR OFF TO RESET AND SAT FOR A COUPLE OF MINUTES NO MOTION. I PUT MY HAZARD LIGHTS ON BECAUSE NOW I WAS MAKING TRAFFIC BE BACKED UP. A POLICE OFFICER BUMP PUSHED MY CAR WITH HIS POLICE VEHICLE, SO I COULD GET OUT OF THE TWO LANE ROAD, SINCE IT WAS NOT SAFE TO PUSH THE CAR INTO A SAFER AREA FOR TOWING. HE SCRATCHED UP MY BUMPER DO THESE ACTIONS, WHICH SHOULD NOT HAVE HAPPENED IN THE FIRST PLACE, AND I WOULD LIKE HYUNDAI TO FIX MY BUMPER. I DO NOT FEEL SAFE DRIVING THIS CAR BECAUSE NO WARNING LIGHTS CAME ON, AND IT IS A 2016 LIMITED TUCSON, WHICH CAME WITH ALL THE PERKS, AND YET NOTHING SHOWED UP WHEN I TOOK IT TO A HYUNDAI SERVICE CENTER. THE MECHANIC WITNESSED THE SAME PROBLEM AFTER I HAD IT TOWED THERE, THE FOLLOWING MORNING. THEY WORKED ON IT AND SAID IT COULDN'T BE FIXED BECAUSE THERE WERE NO WARNINGS LIGHTS OR COMPUTER ERRORS. THEY SAID IT WAS A DUAL CLUTCH SYSTEM PROBLEM AND THEY COULDN'T FIX IT. THIS IS UNACCEPTABLE, AND I WOULD LIKE TO KNOW WHAT'S BEING DONE ABOUT THIS PROBLEM THAT IS HAPPENING NATIONALLY, AS I HAVE SEEN MANY REPORTS WITH THE SAME PROBLEM. IT IS A SAFETY CONCERN AND SOMETHING THAT NEEDS TO BE ADDRESSED. I DO NOT FEEL SAFE DRIVING THIS VEHICLE EVEN THOUGH THE MECHANIC SAID IT'S WORKING NOW, DUE TO THE FACT THAT HE SAID THERE WAS NOTHING THEY COULD FIX.
Power train, Jul 8, 2016
ON 2 SEPARATE OCCASIONS THE CAR WOULD NOT ACCELERATE FROM A STOP. THE FIRST TIME I HAD BACKED ON TO THE ROAD, PUT THE CAR IN DRIVE AND TRIED TO ACCELERATE. THE ENGINE REVS BUT NO FORWARD MOTION. I TRIED PUTTING IT IN PARK THEN DRIVE, NEUTRAL THEN DRIVE. STILL NO ACCELERATION. CAR FINALLY STARTED TO CREAP FORWARD. AFTER A MILE IT WAS DRIVING FINE. THE SECOND OCCASION I WAS STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN AND I DEPRESSED THE ACCELERATOR THERE WAS NO FORWARD MOTION. AGAIN I TRIED PUTTING IT INTO PARK THEN DRIVE AND NEUTRAL THEN DRIVE. NO FORWARD MOTION. FINALLY IT SLOWLY STARTED MOVING FORWARD. THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED IMMEDIATELY. I FEEL UNSAFE DRIVING THIS CAR BECAUSE I DON'T KNOW WHEN/IF THIS WILL HAPPEN.
Power train, Jul 7, 2016
MY CAR WAS 8 DAYS OLD WITH LESS THAN 400 MILES. WHEN PULLING OUT FROM A PARKING WITH A SLIGHT DOWNHILL DRIVE TURNING RIGHT ON TO A FOUR LANE ROAD AND EXPERIENCED NO POWER TO MOVE THE VEHICLE. I THOUGHT EITHER MY WIFE OR I ACCIDENTALLY BUMPED THE GEAR SELECTOR INTO NEUTRAL BUT IT WAS IN DRIVE. TRAFFIC WAS APPROACHING AT SOMEWHERE CLOSE TO 45-50 MPH WHICH IS THE SPEED LIMIT. FORTUNATELY THE CARS COMING UP ON US WERE ABLE TO GO AROUND US. WE COASTED INTO THE OTHER DRIVEWAY ABOUT 200 FEET FROM WHERE WE ENTERED AND AFTER GETTING MY HEART RATE DOWN I WAS ABLE TO GET IT IN GEAR. WE DROVE AROUND THE LOT FOR SEVERAL MINUTES BEFORE ATTEMPTING TO RENTER THE HIGHWAY. THIS WAS OUR SECOND DAY OF A 9 DAY VACATION TRIP ABOUT 200 MILES FROM HOME. WE STAYED ANOTHER WEEK AND SEVERELY LIMITED OUR DRIVING, I FILED A CASE WITH HYUNDAI CORPORATE AND CALLED MY SALES REP AND SERVICE DEPT AND SAID WE WERE NOT COMFORTABLE WITH THE RETURN TRIP HOME SINCE IT INVOLVED WINDING MOUNTAIN ROADS FROM 7000 FOOT ELEVATION TO 1000 FEET IN PHOENIX. HE ARRANGED A RENTAL CAR FOR OUR RETURN AND HAD THE VEHICLE TOWED TO THE DEALER. WE TOOK THE RENTAL BACK AND THEY SUPPLIED US WITH A LOANER TO USE UNTIL JULY 11. WE ARE LEAVING TOWN AGAIN AND RETURNING ON THE 28TH SO THEY WILL HAVE OUR CAR TIL THEN. WE SINCERELY HOPE A FIX IS FOUND BY THEN AS WE REALLY LIKE THE CAR AND WANT TO KEEP IT BUT IF A FIX IS NOT FOUND WE WILL HAVE TO DETERMINE PLAN B. *TR
Power train, Jul 7, 2016
VEHICLE SHIFTS INTO NEUTRAL RANDOMLY. I WAS DRIVING NORMALLY ON A CITY STREET AND SLOWING DOWN. THEN I STEPPED ON THE GAS TO SPEED UP AND THE ENGINE RACED (LIKE THE VEHICLE WAS IN NEUTRAL). HOWEVER, THE VEHICLE WAS NOT MOVING AND COASTED ALMOST TO A STOP. I PUT ON THE BRAKES, PUT THE VEHICLE INTO PARK, AND THEN BACK INTO DRIVE AND STEPPED ON THE GAS AND IT STARTED TO MOVE AGAIN. THIS HAS HAPPENED TWICE.
Power train, Jul 7, 2016
THIS CAR HAS UNDER 2000 MILES. IT LURCHES FORWARD, REVS UP AND WILL NOT ADVANCE WHEN IN DRIVE, NOT ONLY FROM A FULL STOP BUT EVEN WHEN MOVING IN TRAFFIC. AT TIMES WILL ONLY GO IN REVERSE. SINCE 500M IT HAS HESITATED WHEN TAKING OFF OR PASSING OTHER TRAFFIC. (ALSO...THE AIR CONDITIONING HAS FAILED TO PUT OUT COOL AIR. )THIS IS A TRAGEDY WAITING TO HAPPEN AND NO ONE IS LISTENING. NO ANSWERS AND NO HELP. DOES SOMEONE REALLY HAVE TO DIE, THE SAME PROBLEM IS REPEATED OVER AND OVER. THIS IS NOT A SMALL INCONVENIENCE IT IS DANGEROUS. OWNERS ARE POSTING ALL OVER- THIS SAME COMPLAINT. I HAVE HAD THIS 35K $ CAR FOR 40 DAYS AND AM AFRAID TO DRIVE IT. I MAY NOT DRIVE IT AGAIN. THIS HAS HAPPENED IN HEAVY TRAFFIC ON THE HIGHWAY, IN THE CITY, IN PARKING LOTS AND PULLING INTO MY DRIVE AND GARAGE. THE DEALER SERVICE DEPT. WAS ABLE TO REPLICATE IT AND RESET THE COMPUTER, STILL DOES NOT MAKE ME FEEL SAFE. I HAVE READ WHERE IT CONTINUES OVER AND OVER. I DON'T FEEL THIS ISSUE CAN BE IGNORED, WHEN THE SAME THING IS MENTIONED OVER AND OVER - HERE AND ON OTHER WEB SITES. WHAT IS THE MANUFACTURER GOING TO DO? I AM NOT GOING TO ACCEPT THIS AS A WAIT AND SEE SITUATION AND I WILL NOT STOP UNTIL I GET ANSWERS AND A RESOLUTION. HYUNDAI NEEDS TO ADDRESS THIS ASAP.
Power train, Other or unspecified, Jul 6, 2016
TODAY, JULY 6, 2016, AT APPROXIMATELY 1:35 P.M., I ELECTRONICALLY STARTED MY 2016 HYUNDAI TUCSON VEHICLE, WHICH HAS ONLY ABOUT 6,000 MILES ON IT, AND DROVE FROM MY HOME ON A COUNTY ROAD UNTIL I REACHED A SIGNAL INTERSECTION AT A STATE HIGHWAY ABOUT 2 MILES AWAY. I STOPPED AT A RED LIGHT AT THE STATE HIGHWAY INTERSECTION WITH THE ENGINE RUNNING WAITING FOR THE SIGNAL LIGHT TO TURN GREEN TO TURN LEFT ONTO THE STATE HIGHWAY. WHEN THE LIGHT TURNED GREEN, MY VEHICLE WOULD NOT MOVE. IT WAS IN DRIVE GEAR AND THE ENGINE WAS RUNNING BUT IT WOULD NOT GO FORWARD EVEN THOUGH THE ENGINE WAS DEFINITELY RUNNING AND THERE WERE NO WARNING LIGHTS OR CODE LIGHTS SHOWING ON THE DASH TO INDICATE A PROBLEM. I TURNED ON THE EMERGENCY FLASHERS AS THERE WERE SEVERAL VEHICLES COMING UP BEHIND ME AT THE SIGNAL. I THEN TRIED PUTTING THE VEHICLE IN PARK THEN BACK INTO DRIVE BUT THE VEHICLE STILL COULD NOT MOVE FORWARD. I TRIED PUTTING THE VEHICLE INTO REVERSE AND IT WOULD NOT MOVE BACKWARDS EITHER. I THEN TRIED TURNING THE VEHICLE OFF THEN BACK ON SEVERAL TIMES USING THE ELECTRONIC IGNITION BUT THE VEHICLE COULD NOT MOVE. A POLICE OFFICER ARRIVED, PARKED BEHIND ME, AND ASSISTED WITH TRAFFIC NOW BACKED UP BEHIND ME. HE CALLED A TOW TRUCK FOR ME AND MY VEHICLE WAS TOWED TO THE LOCAL HYUNDAI DEALER WHERE I HAD PURCHASED THE VEHICLE A FEW MONTHS AGO. I WAS INSTANTLY CONCERNED THAT THIS COULD HAPPEN WHILE DRIVING AND BE A MAJOR SAFETY PROBLEM. AS IT WAS, I WAS IMMEDIATELY CONCERNED THAT SOMEONE COMING UP BEHIND ME MIGHT CRASH INTO ME AFTER THE LIGHT TURNED GREEN WHILE I WAS IMMOBILE AT THE SIGNAL. I ASKED A LADY WHO ASKED ME WHAT WAS WRONG WHEN SHE DROVE AROUND ME IF SHE COULD SEE MY FLASHERS AND SHE SAID SHE HAD. BOTH THE POLICE OFFICER AND MY HUSBAND CHECKED THE VEHICLE AND COULD NOT FIGURE OUT WHY THE VEHICLE COULD NOT MOVE.
Power train, Jul 6, 2016
DCT DISENGAGES UPON STOP AND WON'T RE-ENGAGE INTO FIRST, LEAVING THE CAR IDLING AT HIGH RPM'S UNTIL THE VEHICLE FINALLY ENGAGES -POTENTIALLY DANGEROUSLY.
Power train, Jul 6, 2016
AT TIMES, WHEN THE VEHICLE IS AT A COMPLETE STOP, IT WILL NOT MOVE. THE ENGINE WILL REV IN RPMS, AND WAS ABLE TO GET IT TO GO BY PLAYING WITH GEAR SELECTOR. THIS ALSO HAS HAPPENED WHEN THE CAR WAS PARKED IN A PARKING GARAGE FOR 7 HOURS. MOSTLY IT HAS BEEN WHEN THE WEATHER HAS BEEN IN THE 85-95 DEGREE RANGE. THIS A A NEW VEHICLE WITH VERY FEW MILES.
Vehicle speed control, Jul 6, 2016
THERE IS AN ISSUE WITH LACK OF ACCELERATION IN THIS VEHICLE WHEN ACCELERATING FROM A STANDSTILL. FOR EXAMPLE, FROM A STOP SIGN OR TRAFFIC LIGHT. MOST TIMES, WHEN I STEP ON THE GAS WHEN I AM AT A STOP, THIS CAR HESITATES FOR A MOMENT BEFORE IT FINALLY LURCHES FORWARD. IT IS A SERIOUS SAFETY CONCERN BECAUSE WHEN I AM PULLING OUT INTO TRAFFIC AND THINK I HAVE ALLOWED MYSELF AMPLE TIME, THIS CAR HESITATES FOR SUCH A LONG TIME BEFORE FINALLY MOVING FORWARD IT COULD CAUSE AN ACCIDENT. IT HAPPENS ALMOST EVERY TIME I DRIVE IT.
Power train, Engine, Jul 5, 2016
WHEN IN DRIVING, COMING TO A STOP, THE CAR LUNGES FORWARD, MUST KEEP FOOT ON BRAKE, HYUNDAI SAYS THIS IS NORMAL FOR THE TUCSON. I THINK THIS IS A PROBLEM. REPORTED IT IN MY FIRST SERVICE AND TOLD IT'S HYUNDAI'S PROBLEM. IF I HIT SOMETHING IT'S MY PROBLEM.
Power train, Jul 5, 2016
INTERMITTENT ISSUE WITH TRANSMISSION FAILING TO ENGAGE 1ST GEAR FROM A STOP. ENGINE REVS BUT NO POWER GOES TO THE WHEELS. HAPPENED THREE TIMES IN THE LAST TWO WEEKS ON A VEHICLE WITH 2500 MILES. RESTARTING THE VEHICLE RESOLVED THE ISSUE ONCE BUT NOT ON THE OTHER OCCASIONS.
Power train, Jul 4, 2016
FAILS TO FULLY ENGAGE GEARS, FEEL LIKE TRANSMISSION HAS SLIPPED OUT OF GEAR, WON'T ALWAYS GO INTO FIRST GEAR WHEN STARTING OUT. OR GOES INTO FIRST AND SECOND IS NOT THERE, NO POWER TO MOVE UNTIL FOOT IS LIFTED OFF ACCELERATOR, WAIT A FEW SECONDS THEN TRY AGAIN.
Power train, Jul 4, 2016
THE PROBLEM IS THE DUAL CLUTCH TRANSMISSION (DCT). AT TIMES, WHEN PROGRESSING FROM A STOP (STATIONARY), THE ENGINE RPM INCREASES NORMALLY BUT THE TRANSMISSION DOES NOT IMPART MOTION TO THE WHEELS. DEALER CANNOT DUPLICATE THE PROBLEM. THERE ARE NUMEROUS COMPLAINTS ON NHTSA WEBSITE AND ON THE HYUNDAI FORUM WEBSITE. HYUNDAI IS SILENT ABOUT THIS PROBLEM. THIS IS A SERIOUS SAFETY DEFECT. HYUNDAI NEEDS TO RECALL THIS DCT FOR REPAIR/REPLACEMENT IMMEDIATELY.
Other or unspecified, Jul 4, 2016
FREQUENTLY THE VEHICLE HAS ISSUES TAKING OFF FROM A FULL STOP. WHEN PUSHING THE GAS AFTER THE VEHICLE IS FULLY STOPPED, IT HESITATES BEFORE ACCELERATING AND ALSO SOMETIMES THE CAR SHAKES AND VIBRATES BUT DOESNT REALLY MOVE FORWARD. A FEW TIMES THE CAR WOULD NOT MOVE AT ALL, THE RPMS WENT TO 3000-4000 BUT THE CAR WOULD NOT GO. THIS SEEMS VERY DANGEROUS SINCE WHEN THIS OCCURS YOU BECOME STRANDED AND CANNOT MOVE PROPERLY.