2016 Hyundai Tucson

Problems, recalls and owner-reported issues

Power train is the leading concern among 1,620 owner complaints filed for this model year. This is the highest complaint count among 21 Tucson model years with reports.

Complaints by model year
  1. 1,620

Of the 2016 reports, 14 involved a crash and 26 involved a fire. 7 people were injured.

Primary concernPower train517 reports · 32% of complaints
Owner complaints1,620Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Power train517
  2. Engine423
  3. Other or unspecified261
  4. Structure227
  5. Electrical system216
  6. Latches/locks/linkages157
  7. Vehicle speed control111
  8. Fuel/propulsion system55

Recalls and investigations

  1. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020

    Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

    An engine compartment fire can increase the risk of injury or crash.

    Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

    Campaign 20V543000 on NHTSA.gov

  2. Electrical system, wiringNov 21, 2016

    Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

    If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

    Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

    Campaign 16V842000 on NHTSA.gov

  3. Power train, automatic transmission, control module (tcm/pcm/tecm)Aug 30, 2016

    Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.

    Inability to move the vehicle while in traffic may increase the risk of a crash.

    Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.

    Campaign 16V628000 on NHTSA.gov

  4. Latches/locks/linkages, hood, latchMay 24, 2016

    Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.

    If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.

    Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.

    Campaign 16V348000 on NHTSA.gov

  5. Exterior lighting, tail lightsMar 10, 2016

    Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."

    Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.

    Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.

    Campaign 16V147000 on NHTSA.gov

Representative owner complaints

1,620 reports, newest first.

  1. Power train, May 30, 2016

    AIR CONDITIONING SYSTEM WILL FREEZE UP DURING HOT AND HUMID WEATHER. THIS WILL HAPPEN REGULARLY AND CONSISTENTLY ABOUT EVERY 60-90 MINUTES. WE DISCOVERED THAT THE SOLUTION IS TO STOP, TURN VEHICLE OFF, AND LET SYSTEM THAW FOR 10-15 MINUTES. I HAVE TAKEN VEHICLE TO DEALER BUT THEY CAN'T FIND OR FIX THE PROBLEM. NO DIAGNOSTIC CODES RELATED TO THE ISSUE APPEAR IN THE COMPUTER SYSTEM AND DEALER CANNOT RECREATE THE PROBLEM IN THEIR SHOP.

  2. Power train, May 30, 2016

    PROBLEM CONCERNS THE 7-SPEED DUAL CLUTCH TRANSMISSION. CLUTCH PLATES IN THE TRANSMISSION MAY NOT ENGAGE IN DRIVE OR ANY FORWARD GEARS AFTER STOPPING AT AN INTERSECTION, TOLL BOOTH, ETC. WHEN YOU APPLY POWER TO MOVE FORWARD THE CLUTCH PLATES INSIDE THE TRANSMISSION WILL NOT ENGAGE. EVEN PUTTING THE VEHICLE IN 1ST (VS DRIVE) DOES NOTHING. THE ONLY GEAR THAT WORKS WHEN THIS HAPPENS IS REVERSE. YOU'LL HAVE TO BACK YOUR WAY OUT OF THE INTERSECTION TO THE SIDE OF THE ROAD. VERY DANGEROUS! BE CAREFUL OF REAR-END COLLISIONS OR BEING SIDE-SWIPED AS FOLKS TRY TO GET AROUND YOU. TURN THE VEHICLE OFF AND LET IT SIT FOR 5-10 MINUTES. RESTART THE VEHICLE AND PUT TRANSMISSION IN DRIVE. GRADUALLY INCREASE RPM TO ABOUT 4,000, TRANSMISSION WILL START TO ENGAGE. CRAWL FROM THE SHOULDER TO A PLACE OF SAFETY. TURN THE VEHICLE OFF AND LET IT SIT FOR ANOTHER 10 MINUTES OR LONGER (IF POSSIBLE). MAKE SURE ALL SYSTEMS ARE OFF, EVEN INTERIOR LIGHTS (VERY IMPORTANT). ESSENTIALLY, THE COMPUTER THAT CONTROLS THE TRANSMISSION MUST HAVE TIME TO RESET COMPLETELY. RESTART THE VEHICLE AND TRANSMISSION WILL PROBABLY ENGAGE NORMALLY. HAVE TAKEN VEHICLE TO DEALER FOR SERVICE MULTIPLE TIMES, THEY TELL ME THEY SIMPLY CAN'T FIX IT, THERE'S SOMETHING WRONG WITH HOW THE TRANSMISSION WAS DESIGNED. DEALER HAS TRIED TO RESET AND RE-LEARN TRANSMISSION COMPUTER BUT PROBLEM CONTINUES. WATCH THIS YOUTUBE VIDEO FROM ANOTHER OWNER ABOUT THE PROBLEM: HTTPS://WWW.YOUTUBE.COM/WATCH?V=TCVTR_ZCYRS

  3. Vehicle speed control, May 22, 2016

    THE CAR OCCASIONALLY EXHIBITS THE FOLLOWING BEHAVIOR: 1.UPON ACCELERATION FROM A STOP, THE TRANSMISSION SEEMS TO BE IN A GEAR HIGHER THAN FIRST, WHICH THEN CAUSES THE MOTOR TO STALL AND LOSE POWER FOR ONE TO THREE SECONDS BEFORE RESUMING ACCELERATION. THE LOSS OF POWER PUTS THE CAR IN PERIL OF BEING REAR ENDED BY VEHICLES FOLLOWING BEHIND. 2.WHEN IN THIS STATE, MOVING THE GEARSHIFT LEVER LEFT TO ENTER MANUAL MODE FAILS ' THE TRANSMISSION STAYS IN DRIVE DESPITE SEVERAL ATTEMPTS TO ENGAGE MANUAL MODE. 3.BECAUSE THE TRANSMISSION NEVER DOWNSHIFTS TO LOWER GEARS, THE CAR RUNS ROUGH AT SLOWER SPEEDS. 4.TURNING THE CAR OFF AND BACK ON AGAIN RESTORES IT TO NORMAL OPERATION UNTIL THE ERRANT BEHAVIOR HAPPENS AGAIN ON RANDOM, UNPREDICTABLE OCCASIONS. THIS CAR IS EQUIPPED WITH A TURBO-CHARGER. A FACTORY RECALL TO FIX AN ACCELERATOR HESITATION IMPROVED, BUT DID NOT ELIMINATE, SAID HESITATION.

  4. Exterior lighting, May 18, 2016

    A/C DIGITAL DISPLAY BRIGHTNESS IS VERY DIM AND CANNOT BE ADJUSTED. IT IS SO DIM THAT I AM UNABLE TO READ THE DISPLAY DURING DAYTIME HOURS. THE INSTRUMENT DISPLAY BRIGHTNESS IS ADJUSTABLE. DEALER TOOK A NEW TUCSON OFF THE LOT AND. IT HAD THE SAME PROBLEM. THEY ISSUED A CASE NUMBER 9227369. HAVE NOT HEARD ANYTHING FROM HYUNDAI ABOUT THIS DESIGN PROBLEM.

  5. Power train, Engine, Fuel/propulsion system, May 15, 2016

    TAKATA RECALL; WHILE IN TRAFFIC I LOST ALL THROTTLE RESPONSE AND CAR WOULD NOT ACCELERATE BUT ONLY DROPPED TO LOW RPM AND COASTED. NO WARNING LIGHTS. AFTER COASTING CAR BEGAN TO RESPOND TO ACCELERATOR. THIS HAS HAPPENED BEFORE BUT DEALER TOLD ME IT WAS TURBO DELAY ON 1.6T ENGINE AND FOUND NO PROBLEM. THIS IS NOT TURBO DELAY AND CAR IS NOW SETTING AT THE DEALER AS THIS LAST TIME MADE IT TO THE LOT ON LATE SATURDAY. NOT SAFE TO DRIVE HOME. WILL WAIT AND SEE WHAT THEY FIND BUT PROBABLY WILL NOT REPEAT OR GET FIXED. I NOW SEE OTHER WEB SITES GIVE SAME TYPE OF PROBLEM. ONLY HAS 6400 MILES ON IT SINCE 8/19/2015

  6. Power train, May 10, 2016

    ON JANUARY 11, 2016 I WAS GOING ON AN ENTRANCE RAMP TO INTERSTATE 10 IN JACKSONVILLE, FL. AND AS I WAS ENTERING THE INTERSTATE, THERE WAS A LAG TIME IN THE ENGINE, AND POWER WAS NOT GETTING TO THE WHEELS. I HAD THE ACCELERATOR FLOORED AND IT JUST WOULDN'T MOVE. THEN ALL OF A SUDDEN IT PROPELLED ME FORWARD VERY FAST. I HAD A SEMI RIGHT BEHIND ME, AND I COULDN'T GO ANYWHERE UNTIL IT FINALLY KICKED IN. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT IF THAT TRUCK WOULD HAVE HIT ME. THE VEHICLE HAD 4703 MILES ON IT. IT HAPPENED AGAIN ON A BUSY STREET ON MARCH 20, 2016. I HAD STOPPED AT A LIGHT, AND WHEN I WENT FORWARD, IT GOT UP TO 18 MPH AND THEN JUST NOTHING, NO MOVEMENT AT ALL. THE TACH SAID THE ENGINE WAS REVVING, BUT I WAS GOING NOWHERE. THIS HAPPENED AT THE NEXT 7 TRAFFIC LIGHTS/STOP SIGNS AND EACH TIME WAS THE SAME THING, 18 MPH STOPPING, AND PROPELLING ME AT 33 MPH. THIS WAS EACH AND EVERY TIME. THE MILEAGE WAS 6695 AT THE TIME. THERE IS A SERIOUS LAG TIME IN THE 1.6 LITER ENGINE, THAT HYUNDAI HAS BEEN MADE AWARE OF. I CONTACTED THEM BOTH TIMES, AND THE CASE # IS 8735263. THEY BASICALLY JUST TOLD ME TO TAKE IT TO A DEALERSHIP, BUT THEY COULDN'T FIND ANYTHING WRONG AS IT DIDN'T REGISTER ON THE COMPUTER EITHER TIME. THIS IS A VERY SERIOUS PROBLEM THAT HAS HAPPENED TO MANY, MANY OTHERS ACROSS THE US. I'M TERRIFIED TO DRIVE THIS CAR NOW AS I FEAR THAT IF IT HAPPENS AGAIN, I COULD BE KILLED, OR SOMEONE ELSE COULD BE HURT/ KILLED. THIS VEHICLE IS NOT SAFE TO DRIVE. I BOUGHT IT BRAND NEW IN SEPT.2015, AND IF I HAD BEEN TOLD THERE MIGHT BE A PROBLEM LIKE THIS, I WOULDN'T HAVE BOUGHT IT. I CAN'T GET RID OF IT, AND I CAN'T TRADE IT IN ON ANOTHER VEHICLE, SO I'M BASICALLY SCREWED AND STILL OWE 64 MORE PAYMENTS OF $332.00 ON IT. I FEEL THE DEALERSHIP AND HYUNDAI IS RESPONSIBLE FOR SELLING ME SOMETHING THAT COULD BE A POTENTIALLY VERY DANGEROUS SITUATION.

  7. Power train, Engine, Fuel/propulsion system, May 9, 2016

    THE CAR DOES NOT ACCELERATE AT A LIGHT OR TRAFFIC. THE CAR IS ON AND REVS AND THE DIALS MOVE BUT DOES NOT DRIVE. THIS HAS HAPPENED 3 TIMES AND THE DEALER CANNOT FIND ANYTHING WRONG BECAUSE THE COMPUTER DOESN'T SHOW AN ISSUE. I AM SCARED TO DRIVE THE CAR.

  8. Power train, Engine, Apr 25, 2016

    PURCHASED VEHICLE 12/13/2015. TODAY (4/24/16) DRIVING VEHICLE IN NORMAL TO LIGHT TRAFFIC, FOUR TIMES VEHICLE LOST POWER. I STEPPED ALL THE WAY ON THE ACCELERATOR AND THE CAR WOULD NOT GO. VERY DANGEROUS AS THERE WERE CARS BEHIND ME. I HAD DRIVEN APPROXIMATELY 8 MILES WHEN THIS STARTED. CURRENT MILEAGE 4452. IF THIS HAPPENS WHEN ON FREEWAY/HIGHWAY I WOULD BE AFRAID OF GETTING HIT IN THE REAR.

  9. Vehicle speed control, Apr 22, 2016

    TL* THE CONTACT OWNS A 2016 HYUNDAI TUSCON. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE INTO TRAFFIC, THE VEHICLE FAILED TO ACCELERATE PROPERLY. THE CONTACT MENTIONED THAT THE TRANSMISSION FLUID OVER HEATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. IN ADDITION, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25.

  10. Power train, Apr 21, 2016

    MOTION ON HIGHWAY, TRANSMISSION JUST SLOWS CAR DOWN CAUSING CARS IN REAR ALMOST HITTING MY CAR. SOMETIMES WHEN GOING FROM STOP, TRANSMISSION DOES NOT GO IN CAR IN GEAR AND JUST REVS. WHILE GOING FROM STOP SIGN CAR STARTS TO GO THEN SLOWS DOWN BY ITSELF. THIS IS A NEW DOUBLE CLUTCH TRANSMISSION THAT DOES NOT WORK. HAD IT IN THE DEALER 3 TIMES. THEY PUT IN A NEW CLUTCH MOTOR AND IT WORKED WELL FOR 2 WEEKS. NOW IT IS BAD AGAIN ONE DAY SOMEBODY IS GOING TO GET KILLED.

  11. Structure, Visibility/wiper, Apr 20, 2016

    I WAS DRIVING APPROXIMATELY 65MPH EAST ON INTERSTATE 10 IN LOUISIANA AROUND MILE MARKER 257.3 WHEN THE HOOD LATCH FAILED AND MY HOOD FLEW UP, SMASHING MY WINDSHIELD AND COMPLETELY BLOCKING MY FIELD OF VIEW. THERE WERE NO CARS AROUND ME AS IT WAS 4:30 AM AND I WAS ABLE TO SAFELY PULL OFF TO THE SIDE OF THE HIGHWAY. IT APPEARS THAT BOTH THE PRIMARY AND SECONDARY HOOD LATCHES HAVE FAILED, CAUSING THE HOOD TO FLY OPEN.

  12. Power train, Other or unspecified, Apr 14, 2016

    I HAVE HAD PROBLEMS WITH THE 2016 TUCSON SINCE DAY ONE OF OUR 3 YEAR LEASE. ORIGINALLY I WAS GOING TO KEEP THE CAR AFTER THE LEASE, BUT THAT'S NOT GOING TO HAPPEN NOW. I HAVE THE SAME PROBLEMS AS MANY OTHERS WITH THE HESITATION FROM A STOP OR WHEN SLOWING DOWN AT A TURN - NO POWER. I ORDERED THE TURBO MODEL THINKING IT WOULD NOT HAVE POWER PROBLEMS, BUT NOW AFTER 6 MONTHS, I REALIZE THE CAR IS JUST NOT VERY GOOD AT MOVING FROM A STOP. THE DEALERSHIP SAID IT WAS NORMAL BECAUSE OF THE ELECTRONIC COMPUTER SYSTEM IN THE CAR. ANOTHER PROBLEM THAT OCCASIONALLY MANIFESTS IS THE ON-BOARD NAVIGATION SCREEN. PERIODICALLY IT WILL GO BLANK ON STARTING THE CAR AND WON'T COME ON AT ALL. THE ONLY CURE IS TO SHUT OFF THE CAR AND RESTART IT. TRIED TO SAVE MONEY WITH THIS MAKE AND MODEL, BUT GUESS I'LL GO BACK TO AN AMERICAN MADE CAR NEXT TIME. I WOULD CANCEL MY LEASE CONTRACT IF I THOUGHT IT WAS POSSIBLE.

  13. Power train, Apr 14, 2016

    ON 3 OCCASIONS MY 2016 HYUNDAI TUCSON STALLED WHEN APPROACHING AN ON RAMP TO A MAJOR INTERSTATE ROAD. THE LOSS OF POWER PLACED ME IN A VERY DANGEROUS POSITION, A SIMILAR STATE OF DANGER WHEN ENTERING A BUSY INTERSECTION. THIS VEHICLE IS EXTREMELY UNPREDICTABLE AND NEEDS TO BE RECALLED

  14. Other or unspecified, Apr 11, 2016

    WHEN ACCELERATING FROM A STOP THE CAR HESITATES AND WILL NOT GO. I HAVE ALMOST BEEN IN A WREAK 2 TIMES DUE TO THIS. IT DOESN'T HAPPEN EVERY TIME. I WAS STRANDED WITH NO SHOULDER TO PULL OFF ONTO IN BUMPER TO BUMPER TRAFFIC WHILE ON VACATION TWICE. THE CAR ALERTED ME THE TRANSMISSION FLUID WAS HOT AND TO PULL OVER SAFELY. I DID NOT HAVE THAT OPTION SO IT JUST STOPPED. THE DISPLAY READ I COULD CONTIUE AFTER 15 MINS I AM SCARED EVERY TIME I DRIVE THAT THESE ISSUES WILL CAUSE A WREAK. I HAVE TAKEN IT IN 3 TIMES NOW FOR THE SAME PROBLEM AND THEY TELL ME THEY CAN NOT RECREATE THE PROBLEM AND THERE ARE NO CODES AND SEND ME AWAY. I TOLD THEM SOMEONE IS GOING TO GET IN A MAJOR WREAK DUE TO THEIR NEW TRANSMISSION IN THE 2016 VEHICLES. I AM NOT THE ONLY PERSON HAVING THE ISSUES. THE INTERNET IS FULL OF THE SAME PROBLEM. WHEN DO THEY BECOME LIABLE TO DO MORE THAN LOOK FOR CODES BEFORE SOMEONE IS INJURED. THIS IS A MAJOR SAFETY PROBLEM.

  15. Other or unspecified, Engine, Apr 11, 2016

    FOR "ALL" CARS, WHEN THE HEATER IS TURNED "ON", THE WHOLE CAR FUMES INSIDE THE VEHICLE WHERE YOU MUST EITHER PULL THE CAR AND STOP OR OPEN THE WINDOWS. THE SAME THING HAPPENS WHEN THE CAR DRIVES FROM ZERO TO 50 MPG, THE CAR ALSO GETS HEAVY FUMES. LASTLY, THE TACHOMETER WHEN STARTES DRIVING IN 1ST, 2ND & 3RD GEARS, THE "RPM" SHOW 5000 TO 6500 RPM B-4 GETS TO THE NEXT GEAR; THIS WAS ESPECIALLY FOR AUTOMATIC CARS!

  16. Power train, Mar 30, 2016

    THE FEW MONTHS OLD VEHICLE WOULD GET INTO A DEGRADED MODE AND SEVERELY HESITATE WHEN ACCELERATING FROM A STOP. THIS CREATED A DANGEROUS SITUATION WHERE I WAS ALMOST HIT BECAUSE THE VEHICLE WOULD NOT MOVE. IN ADDITION, THE VEHICLE IGNORED MANUAL SHIFTING AND STAYED IN DRIVE MODE EVEN WHEN THE SHIFTER WAS SET PHYSICALLY IN THE - AND + MANUAL MODE. DRIVING ON HIGHWAYS CAUSED THE ENGINE TO GROAN AND REV LOUDLY AS IT TRIED TO SHIFT INTO A GEAR. TURNING THE CAR OFF AND OPENING THE DOOR AND RESTARTING THE CAR SEEMED TO CORRECT THE ISSUES FOR A SHORT TIME. AFTER TWO WEEKS IN THE SHOP, IT WAS DETERMINED IT WAS A FAULTY CLUTCH ACCUATOR ASSEMBLY. THIS IS A VERY DANGEROUS CONDITION THAT APPEARS TO BE HAPPENING TO MANY AS SEEN ON FORUMS.

  17. Power train, Mar 28, 2016

    TWIN CLUTCH SEVEN SPEED TRANSMISSION NEEDS UPDATING HESITATES ON ACCELERATION FROM A START AT A RED LIGHT / STOP SIGN / ETC. JERKING AUTO & CREATING VIBRATIONS IN DRIVING AXLES HAD DEALERSHIP INSTALL TCM SW UPDATE {15-01-050} ON JAN 14 2016 STILL HAVE SAME RESULTS ON OCCASIONS HELP!!!!!!!!!

  18. Fuel/propulsion system, Jan 26, 2016

    IN JANUARY OF THIS YEAR I RENTED A HYUNDAI TUCSON FROM NATIONAL AT HOBBY AIRPORT IN HOUSTON, TX. IN A MANNER SIMILAR TO THE COMPLAINT I JUST FILED REGARDING AN EARLIER EXPERIENCE WITH A HYUNDAI SANTA FE SPORT (#10822299) THIS SUV ALSO EXHIBITED SIMILAR BEHAVIORS - A TENDENCY TO HESITATE WHEN ACCELERATING FROM A STOP, ESPECIALLY (BUT BY NO MEANS EXCLUSIVELY) WHEN A LEFT OR RIGHT TURN WAS TO BE EXECUTED AT THE SAME TIME. SINCE THIS WAS MY SECOND EXPERIENCE WITH A RENTAL HYUNDAI SUV, I THOUGHT IT WISE TO ADVISE YOU OF THIS POSSIBLY ENDEMIC DEFECT IN THAT MAKER'S MODELS. THE PROBLEM WAS SO SEVERE THAT I HAD TO MAKE SURE THERE WAS PLENTY OF ROOM, TRAFFIC-WISE, TO ACCELERATE FROM ZERO WITHOUT POSSIBLY GETTING STRUCK. I AM NOW OUT OF THE MARKET FOR FUTURE HYUNDAI SUV RENTALS.

  19. Other or unspecified, Jan 1, 2016

    I PURCHASED THIS VEHICLE NEW DEC 28 AND DROVE IT HOME ON DEC 30, 2015. I DISCOVERED THAT IT DID NOT HAVE BLIND SPOT DETECTION, REAR CROSS-TRAFFIC ALERT OR LANE CHANGE ASSIST, ALL THREE TECHNOLOGIES WERE ADVERTISED AS STANDARD EQUIPMENT FOR THIS MODEL. IN ADDITION A CHEAPER MIRROR THAT DID NOT BELONG ON THIS MODEL WAS INSTALLED, IT HAD A SMALL CONVEX MIRROR AND WAS CALLED A BLIND SPOT MIRROR. THIS WAS A DELIBERATE DECEPTION INTENDED TO CONFUSE THE PURCHASER BECAUSE WHEN I COMPLAINED TO THE DEALER THAT THE CAR DID NOT HAVE THE BLIND SPOT DETECTION SYSTEM, HE RESPONDED THAT IT DID HAVE BLIND SPOT TECHNOLOGY! THEN HE SAID THAT HYUNDAI DID NOT SHIP CARS WITH BLIND SPOT DETECTION TO PUERTO RICO, USA. NOT SHIP SAFETY TECHNOLOGY THAT I PAID FOR AND WAS ADVERTISED AS STANDARD EQUIPMENT?

  20. Power train, Dec 14, 2015

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