2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints: electrical system
83 reports, newest first. Show all
Electrical system, Engine, Nov 29, 2021
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving up a mountain at an undisclosed speed, the vehicle was making a knocking noise and then stalled. There were several unknown warning lights illuminated. The contact was unable to turn the key in the ignition or move the vehicle. The contact called AAA for roadside assistance who arrived and performed an unknown reset and the vehicle was restarted. The received an unknown recall regarding the failure. The local dealer was contacted but offered no assistance. The manufacturer was not informed of the failure. The approximate failure mileage was 31,000.
Electrical system, Other or unspecified, May 18, 2021
I own a 2017 Hyundai Tucson. While trying to get my elderly Grandmother out of the backseat to her appointment the rear drivers side door failed and would not open. After multiple attempts trying to open from outside and inside my ninety year old Grandmother had to maneuver herself to get out of the other door. This is a safety issue and Hyundai needs to address it. I have spoke with multiple Hyundai owners whom have experienced the same problem. What if there was an emergency/fire and no access to an available door??? I’m unsure if my service warranty will cover it, I’m scheduled to have it replaced but of course Hyundai is out weeks for appointments. With growing concern and thousands with the same problem this needs to be addressed immediately!
Electrical system, Structure, May 13, 2021
DOOR SMART KEY BUTTON HAS BROKEN (DRIVER'S & FRONT PASSENGER'S DOOR) USER IS UNABLE TO LOCK/UNLOCK THE CAR. USER MUST USE THE BEEPER OR KEY TO UNLOCK/LOCK THE CAR. WENT TO DEALERSHIP AND THE TOLD ME THAT THE CAR HAS BEEN FORCED BY SOMEONE BECAUSE IS VERY EASY TO STEAL. WENT TO ANOTHER PLACE AND THEY BASICALLY TOLD ME THAT THE BUTTON BROKE FROM USAGE NOT BY FORCING IT TO ENTER THE CAR AND PART IS VERY WEAK. VEHICLE HAS BEEN INDOORS AND OTHER VEHICLES DOESN'T. CAR COMPANY COULD KNEW THE ISSUE AS THE NEW REDESIGNED MODEL HAS A TOUCHSCREEN HANDLE TO UNLOCK.LOCK THE CAR.
Electrical system, Other or unspecified, Apr 21, 2021
THERE IS A RECALL OUT FOR MY VEHICLE TO FIX / REPLACE PARTS AS A GLITCH WITH THE ELECTRICAL SYSTEM COULD CAUSE AN ENGINE FIRE (HYUNDAI RECALL 195). I WAS TOLD WHEN I BROUGHT THE VEHICLE INTO THE DEALERSHIP THAT I WOULD HAVE TO WAIT 5 MONTHS BEFORE THEY COULD FIX IT.
Electrical system, Structure, Engine, Mar 31, 2021, fire
MY DAUGHTER WAS DRIVING HER CAR UP A HILL ON HWY 2 AND IT SLOWED TO A STOP. SHE PULLED OVER AND IT STARTED SMOKING. THE ENGINE CAUGHT FIRE AND BURNED HER CAR. IT WAS A TOTAL LOSS.
Power train, Electrical system, Fuel/propulsion system, Mar 26, 2021
1. LOST OF POWER/ACCELERATION WHEN IN DRIVE MODE, HAS HAPPEN MULTIPLE TIMES BUT TOLD BY SERVICE DEPT, NOTHING IS WRONG DURING THEIR TEST DRIVES. 2. DRIVER DOOR DOES NOT OPEN ON THE OUTSIDE, HAS TO OPEN FROM THE INSIDE. 3. SMELL OF EXHAUST INSIDE CABINET. HAVE BEEN TURNED AWAY FROM DEALER SERVICES DUE TO WARRANTY COVERAGE. I BELIEVE VEHICLE IS A LEMON
Electrical system, Mar 25, 2021
REAR PASSENGER SIDE DOOR. DOOR WILL NOT OPEN FROM EITHER THE INSIDE OR OUTSIDE. APPARENTLY THIS IS A VERY COMMON ISSUE WITH THIS MAKE/MODEL. MECHANICAL FAILURE.
Electrical system, Mar 22, 2021
THE CAR MAKES A SQUEAKING NOISE AND HAS SLOW ACCELERATION WHEN PRESSING ON THE GAS
Electrical system, Other or unspecified, Engine, Mar 22, 2021, fire
TRAVELING WITH WIFE AND INFANT WESTBOUND 210 FREEWAY IN PASADENA, CA. AT HIGHWAY SPEED. WIFE AND I HEARD A CONTINUOUS, MUFFLED CLICKING SOUND FOR 20-30 SECONDS. I FELT A SLIGHT LOSS OF ENGINE POWER, AT WHICH POINT, I BEGAN MAKING MY WAY FROM THE HOV LANE TO EXIT. WHILE MOVING OVER, I SAW A PUFF OF LIGHT GRAY SMOKE FROM THE REAR FOLLOWED IMMEDIATELY BY SIMILAR SMOKE AND THEN SOME FLAMES FROM UNDER THE HOOD. THERE WAS VERY LITTLE TO NO ENGINE POWER AT THIS TIME AS I CAME TO A STOP ON THE SHOULDER, PLACED IT IN PARK AND TURNED OFF THE IGNITION. AS WE STOPPED, THE FLAMES BECAME MUCH GREATER. WE WERE ALL ABLE TO QUICKLY EXIT AND GET TO A SAFE DISTANCE. AS AN ASIDE, WE HAD ONLY DAYS BEFORE RECEIVED A RECALL NOTICE FOR THIS VEHICLE FROM HYUNDAI TO ADDRESS A MANUFACTURER DEFECT THAT COULD CAUSE SPONTANEOUS, NON-COLLISION ENGINE FIRES. I HAD NOT HAD OPPORTUNITY TO TAKE IT IN YET.
Electrical system, Mar 2, 2021
I CALLED TO HAVE THE RECALL FIXED AND WAS INFORMED THERE IS A WAITING LIST OF UNKNOWN LENGTH. THIS COULD BE A POTENTIALLY FATAL PROBLEM. THERE SHOULD NOT BE A WAITING LIST.
Electrical system, Mar 1, 2021
CURRENTLY AWAITING A LETTER FROM THE DEALER TO HAVE MY TUCSON FIXED DUE TO THE RECALL THAT COULD START A FIRE. CURRENTLY NOT ABLE TO RENT IT OUT DUE TO OPEN RECALL.
Electrical system, Feb 16, 2021
THERE IS A CURRENT RECALL ON THIS VEHICLE: NHTSA RECALL NUMBER20V543000. I HAVE CALLED THE DEALER AND THEY HAVE NO IDEA OF WHEN HYUNDAI WILL PROVIDE A FIX. SINCE THIS DEFECT CAN CAUSE THE CAR TO CATCH FIRE CAN YOU PLEASE FIND OUT ABOUT THE FIX FOR THIS PROBLEM.
Electrical system, Service brakes, Engine, Feb 10, 2021
I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.
Electrical system, Service brakes, Engine, Jan 6, 2021
NHTSA #20V543000 RECALL NUMBER 195 STILL HAS NO REMEDY FOR THIS YEAR MODEL. THE DEALER I JUST BOUGHT MY VEHICLE FROM HAS 13/14 CERTIFIED PRE OWNED WITH OPEN RECALLS OF THIS NATURE. I PURCHASED AND THEN WAS TOLD I COULD NOT TAKE IT UNTIL THE RECALL WAS FIXED. UNDERSTANDABLE AND APPRECIATED. THE NEXT DAY NOBODY WOULD ANSWER MY TEXTS OR MESSAGES. UPON RESEARCHING I SEE WHY. OBVIOUSLY I DO NOT WANT TO DRIVE MY CHILD AROUND IN A 'NEW' VEHICLE THAT MIGHT CATCH FIRE. WHY DO YOU ALLOW THEM TO CONTINUE TO SELL THEM? WHY ISN'T THERE A REMEDY AFTER 2.5 YEARS?!?
Electrical system, Dec 19, 2020
DRIVER SIDE BRAKE LIGHT HAS GONE OUT 4 TIMES IN 3 YEARS
Electrical system, Other or unspecified, Oct 29, 2020
OUR 2017 HYUNDAI TUCSON IS GOING THROUGH A LOT OF OIL. WE ARE HAVING A CONSUMPTION TEST DONE. I CALLED THE HYUNDAI DEALER WHERE WE HAD THE OIL CHANGE AND HE SAID HE HEARD SOMETHING ABOUT HYUNDAI TUCSON'S BURNING THROUGH A LOT OF OIL. I DID SEE A LAWSUIT FOR THE 2016 MODELS AND THINK 2017 MODELS ARE HAVING SIMILAR ISSUE. OUR SEAT RECLINING ELECTRICAL BUTTON IS ALSO FAILING THE SEAT TO RECLINE PROPERLY.
Electrical system, May 7, 2020
SHORTAGE IN THE ELECTRICAL SYSTEM.. NEVER HAD SO MANY BULBS BLOWN OUT ON 1 CAR - BRAKE LIGHTS AND HEAD LIGHTS. NOW THERE IS A SHORTAGE IN THE HOOD... THE FAN KEEPS GOING EVEN WHEN THE CAR IS TURNED OFF, CLICKS A COUPLE OF TIMES AND THE FAR STARTS UP AGAIN. *TR
Electrical system, Exterior lighting, Service brakes, Dec 3, 2019
THIS IS THE 5TH TIME. REAR BRAKE LIGHT BLEW OUT ON DRIVER SIDE THIS TIME.SET ANOTHER APPOINTMENT FOR 12-06-2019
Power train, Electrical system, Service brakes, Nov 26, 2019
TRANSMISSION GEAR NOT CATCHING PERIODICALLY. AND THE REAR BRAKE LIGHTS HAVE BLEW OUT FOR THE FOURTH TIME. BOTH BRAKE HARNESSES WERE REPLACED BY HYUNDAI PREVIOUSLY DUE TO BURN UP.
Electrical system, Service brakes, Sep 3, 2019
I MADE A COMPLAINT AGAINST THIS SAME PROBLEM BUT NOW IT IS ON THE OPPOSITE SIDE. THE BRAKE REAR PASSENGER SIDE HAS BURNED. THE DEALERSHIP BLOCKED EM FROM MAKING AN APPOINTMENT TO REPAIR THE DEFECT. I WILL TRY AGAIN. THIS IS THE SECOND BURNING OF THE BRAKE LIGHT SYSTEM.
Electrical system, Exterior lighting, Service brakes, Aug 14, 2019
THE REAR BRAKE LIGHT SOCKET BURNED. IN ADDITION, THE BRAKE LIGHT WAS INSTALLED IMPROPERLY MAKING IT EXTREMELY DIFFICULT TO REMOVE.
Power train, Electrical system, Engine, Aug 7, 2019
AT APPROXIMATELY 6:10 PM ON WEDNESDAY 8/7/19, I WAS ON AN OUTLYING ROAD TURNING ON A ROUNDABOUT, I HAD SLOWED TO APPROXIMATELY 15 MPH TO ENTER THE ROUNDABOUT AND WAS ACCELERATING TO EXIT IT, WHEN MY 2017 HYUNDAI TUSCON SPONTANEOUSLY AND WITHOUT WARNING SHUT OFF. THE CAR SLOWED AND THE SCREENS WENT BLACK. I WAS ABLE TO GET TO THE SHOULDER BEFORE IT STOPPED COMPLETELY AND TURN MY HAZARD LIGHTS ON. I WAITED A FEW SECONDS AND TRIED THE CAR, IT STARTED RIGHT UP. I TURNED AROUND AND WENT HOME (8 MINUTE TRIP, ALONG OUTLYING ROADS) I AM UNSURE WHICH COMPONENT CAUSED THE MALFUNCTION THAT CAUSED MY CAR TO SPONTANEOUSLY SHUT OFF.
Electrical system, Jul 8, 2019
N JUNE 24, 2019 I DISCOVERED MY VEHICLE WAS CYBER CONTROL HACKED.. MYSTERIOUS RADIO CODE, INTERFERENCE WITH SIRIUS RADIO SIGNAL, CHANNELS KEPT CHANGING, CANNOT CONTROL VOLUME, DISCOVERED AN ALIEN IPHONE CONNECTED TO BLUE TOOTH, MALICIOUS LINK APPEARED ON 6/11/19 WHEN RADIO WAS TAKEN DOWN TO MANUFACTURING SETTINGS. SPORADIC CONSTANT ISSUES, AC FAN JUST STOPS, CAR DOES NOT TURN OFF, AND CAR HESITATES WHEN ACCELERATING AFTER A STOP. I DECIDED TO CHECK OUT THE CONSOLE AREA OF THE SIRIUS RADIO. . THAT IS WHEN I DISCOVERED AN ILLEGAL ANDROID PHONE CONNECTION, AN IMEI NUMBER, ROGUE FIRMWARE AND WIFI, A GOOGLE POWERED REPORTS TO..., A MAP THAT DOES NOT TURN OFF, 2 MAPS PROGRAMMED ON STEERING WHEEL CONSOLE. 10-15 CONSOLE ICONS WERE DISABLED, I THEN DISCOVERED WHEN GOING TO HYUNDAI ON LINE I HAD AN ACCOUNT EITHER SET UP BY HYUNDAI OR THE HACKERS IN MY NAME I COULD NOT ACCESS. IT TOOK THE DEALERSHIP ASSISTANCE FOR ME TO GET IN. I DISCOVERED AN OUT DATED PHONE NUMBER AND 2 ID THEFT WARNINGS FROM 4/19 I NEVER RECEIVED, THE BLUE LINK I HAVE ELECTED BUT NEVER DOWNLOADED THE APP FOR REMOTE CONTROL WAS ENABLED AND HAD A HISTORY OF MANY VOICE COMMANDS. I TRIED TO FILE A POLICE REPORT AT OAKLAND COUNTY SHERIFFS DEPARTMENT, MICHIGAN. THEY DID NOT HAVE THE FORENSICS CAPABILITY TO DIAGNOSE AND REFUSED THE REPORT. ON 6/ 25/19 I WENT TO THE DEALERSHIP WHERE I LEASED MY VEHICLE FROM, ELDER HYUNDAI OF MACOMB, MICHIGAN. THE SERVICE MANAGER WAS DISMISSIVE AND STARTED TURNING OFF ICONS, COMPROMISING EVIDENCE, HE TOLD ME THE CAR WAS SAFE TO DRIVE AFTER MANY OBJECTIONS BY ME. THE CAR HAS SAT IN MY DRIVEWAY SINCE 6/26/19 AS I AM DEATHLY AFRAID OF USING IT CAUSE INJURY AND DEATH TO MYSELF AND OTHERS. I DID FILE AN ONLINE REPORT WITH HYUNDAI USA ON 6/26/19. THEY HAVE ONLY REQUESTED THE IMEI NUMBER TO TRACE THE CELL PHONE NUMBER. HYUNDAI AND HACKER ARE LIABLE FOR MY SAFETY. *JS
Electrical system, Engine, Jun 17, 2019
WHEN TRYING TO TURN OFF THE TUCSON (VEHICLE HAS PUSH BUTTON START) TO REFILL THE GAS TANK, THE ENGINE DIDN'T TURN OFF. WHILE THE ENGINE WAS ON, IT RESTARTED AGAIN THE ENGINE, ALL THE WARNING LIGHTS TURNED ON IN THE DASHBOARD AND THE ENGINE STARTED TO VIBRATE VIOLENTLY WITH RPM'S AROUND 500 RPM. SOME SECONDS LATER THE ENGINE RPM STABILIZED (NORMAL IDLE). I PRESSED THE PUSH BUTTON AGAIN AND THE ENGINE TURNED OFF SUCCESSFULLY. WENT TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE ISSUE. NO CHANGES WERE MADE TO THE CAR.
Power train, Electrical system, Engine, Apr 2, 2019, crash
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO LOSS OF VEHICLE POWER WHICH RESULTED IN AN ACCIDENT. *LD *TR