2017 Hyundai Tucson

Problems, recalls and owner-reported issues

Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.

Complaints by model year
  1. 1,086

Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.

Primary concernEngine595 reports · 55% of complaints
Owner complaints1,086Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Engine595
  2. Power train290
  3. Other or unspecified138
  4. Vehicle speed control87
  5. Electrical system83
  6. Fuel/propulsion system75
  7. Service brakes48
  8. Structure42

Recalls and investigations

  1. EngineSep 17, 2021

    Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

    A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

    Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

    Campaign 21V727000 on NHTSA.gov

  2. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020

    Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

    An engine compartment fire can increase the risk of injury or crash.

    Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

    Campaign 20V543000 on NHTSA.gov

  3. Electrical system, wiringNov 21, 2016

    Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

    If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

    Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

    Campaign 16V842000 on NHTSA.gov

Representative owner complaints: electrical system

83 reports, newest first. Show all

  1. Electrical system, Electronic stability control (ESC), Mar 24, 2019

    ON NOVEMBER 3RD, 2016 I PURCHASED ON 2017 HYUNDAI TUCSON WITH $1500 AND MY 2016 HYUNDAI ELENTRA TRADE-IN. ONOR ABOUT JANUARY 3RD, 2018 I EXPERIENCED AN ISSUE OF THE DRIVER SEAT NOT RECLINING AND INCLINING, LEAVING ME STUCK IN CERTAIN POSITIONS. I SCHEDULED SERVICE AT SAGE HYUNDAI AND SOON AFTER THE COMPANY CLOSED WITHOUT PROVIDING A SERVICE LOCATION. ON OR ABOUT FEBRUARY 2018 I HAD HYUNDAI OF DOWNEY SERVICE MY VEHICLE. SINCE FEBRUARY 2018 I HAVE EXPERIENCED SIX SEAT ISSUE AS MENTIONED-ABOVE AND FOUR SERVICE REPAIRS. ON MARCH 20TH, 2019 I FILED A LAWSUIT IN SUPERIOR COURT. ON MARCH 22ND, 2019 HYUNDAI CONTACTED ME AND OFFERED $8,000 IF I RELEASED THEM OF LIABILITY AND KEEP THE DEFECTIVE VEHICLE. ON EACH OCCASION THE VEHICLE WAS IN MOTION, STATIONARY OR ON A CITY STREET OR HIGHWAY

  2. Electrical system, Visibility/wiper, Nov 1, 2018

    SINCE SHORTLY AFTER PURCHASE, THE VEHICLE'S BACKUP CAMERA HAS EXPERIENCED BLACKING OUT AFTER THE INITIALIZATION BLACKOUT WITH REGULAR FREQUENCY. WHEN PUTTING THE CAR IN REVERSE THE SCREEN INITIALLY SHOWS A BLACK SCREEN UNTIL THE CAMERA INTIALIZES. THEN THE PICTURE OF BEHIND THE VEHICLE SHOWS, FOLLOWED BY THE BACKUP GUIDE LINES. WITH THE VEHICLE IN MOTION IN REVERESE THE CAMERA WILL AGAIN PERIODICALLY TURN BLACK OBSTRUCTING THE VIEW OF THE DRIVER. THE VEHCILE HAS BEEN BROUGHT IN MULTIPLE TIMES FOR REPAIR BUT THE SERVICE DEPARTEMNT FREQUENTLY SAYS THEY CANNOT REPLICATE THE ISSUE. AFTER GETTING HYUNDAI NORTH AMERICA INVOLVED THE SERVICE DEPARTMENT TOOK IT IN AGAIN. THIS TIME WE WERE ABLE TO REPLICATE THE ISSUE. THE REAR CAMERA WAS REPLACED BUT THIS DID NOT RESOLVE THE CONCERN. UPON RETURN TO THE SERVICE DEPARTMENT INCLUDING AN OPEN TICKET WITH HYUNDAI'S TECHNICAL SERVICE LINE, THE SERVICE DEPARTMENT THOUGHT THEY HAD REPLICATED THE ISSUE BUT ONLY SAW THE INITIALIZATION BLACK OUT AT WHICH POINT THEY CLAIMED THIS IS AS "WORKS AS DESIGNED". THIS WAS NOT THE ISSUE, THE ISSUE IS ONCE THE SYSTEM HAS LOADED AND THE VEHICLE IS IN MOTION IT BLACKS OUT CAUSING A SAFETY ISSUE WHEN BACKING OUT ONTO STREETS AND IN BUSY PARKING LOTS.

  3. Electrical system, Exterior lighting, Oct 18, 2018

    THE BRIGHT LIGHT / TURN SIGNAL ARM HAS AN OFF..AUTO..ON ROTATING END THAT CONTROLS THE HEADLIGHTS/DASH/BRIGHT-DIM CONTROL. WHEN THE LIGHTS ARE ON BRIGHT YOU HAVE TO PULL THE SWITCH ARM TO DIM THE LIGHTS. THE TROUBLE IS THE ROTATING END MOVES FROM AUTO TO OFF, SHUTTING ALL THE LIGHT DASH ETC OFF. SINCE YOU ARE DRIVING AT 55 TO 75 MPH AND ALL THE LIGHTS GO OFF LEAVING YOU MOVING HIGH SPEED IN THE DARK HYUNDAI IS ENDANGERING MY LIFE AND THE LIVES OF THE PASSENGERS INTENTIONALL BECAUSE OF THE POOR INCOMPETANT DESIGN. THEY SHOULD RE DESIGN THE SWITCH ARM AND REMOVE THE LIGHT SWITCH FROM THE END OF THE TURN SIGNAL ARM. I HAVE TO TAKE NITRO GLYCERINE BECAUSE I'M SCARED TO DEATH. OTHER DRIVERS HAVE THE EXACT SAME PROBLEM. ALL TUSCONS SHOULD BE REMOVED FROM THE ROAD UNTIL THIS IS FIXED. THE DEALER DOESN'T CARE. HYUNDAI SHOULD BE FINED AND JAILED FOR DANGEROUS ENGINEERING. IT HAPPENS MULTIPLE TIMES!

  4. Electrical system, Exterior lighting, Fuel/propulsion system, May 22, 2018

    2MOIS ET DEMI APRèS L'ACHAT LE GPS QUI CHANGE DE LANGAGE, IL MONTRE PLUS LES DéTAILLES, AUCUN SIGNE DE CIRCULATION OU AUTRES ET POURTANT LE DEUX PREMIER MOIS TOUS FONCTION BIEN , PAS DE SON DANS LA RADIO, JE NE PEUX PAS FERMER LES PORTES, J'AI DU LA FERMé MANUELLEMENT, L’ARRIèRE DE LA VOITURE QUI S'OUVRE TOUTE SEUL, J'AI éTé POUR FAIRE DES ACHATS A MON RETOUR J'AI TROUVé L’ARRIèRE DE LA VOITURE OUVERTE (COFFRE) ET POURTANT J'AI BIEN VéRIFIé AVANT DE RENTRER DANS LE MAGASIN PUISQUE CE N'AI PAS LA PREMIèRE FOIS QUE LE PROBLèME CE POSE, J'AI INFORMé LE CONCESSIONNAIRE IL ME DIT QUE C'EST MOI QUI A APPUYER SUR LE BOUTON PAR ERREURS, JE L'AI INFORMé QUE CE QUE JE ME SUIS DITES LA 1ER, 2EME ET 3EME FOIS MAIS Là C'EST PLUS QUE 10FOIS , HIER C'EST L'OUVERTURE DU TOIT QUI NE VEUX PAS S'OUVRIR COMPLèTEMENT, J'AI ESSAYé AUJOURD’HUI MAIS RIEN IL S'OUVRE A MOITIé, LE GPS IL REDEVIENS COMME AVANT, CHAQUE JOUR UNE NOUVEL CHOSE QUE FAIRE????

  5. Power train, Electrical system, Fuel/propulsion system, May 3, 2018

    WHEN ACCELERATING FROM A STOPPED POSITION, THE VEHICLE WOULD GO INTO FIRST GEAR AND ACCELERATE FOR A FEW SECONDS, THEN WOULD TRY TO MOVE UP TO A HIGHER GEAR AND GET SUSPENDED FOR ABOUT 5-7 SECONDS AS IF IT COULD NOT FIND THE NEXT GEAR. THIS HAS HAPPENED 2-3 TIMES SO FAR. ALSO, WHEN I HAVE TESTED THE RESPONSE OF ACCELERATING BY PRESSING THE GAS WHILE TRAVELING AT A LOW SPEED, THE VEHICLE WOULD NOT RESPOND AS EXPECTED. ON SEVERAL OCCASIONS, I PUSHED THE PEDAL TO THE FLOOR AND THE ENGINE ONLY RESPONDED AS IF I WAS SLIGHTLY ACCELERATING. I HAVE A 1.6 TURBO. ADDITIONALLY, I HAVE HAD THE LIGHTS ON MY DASHBOARD GO OUT - EXCEPT FOR MY RADIO/NAVIGATION SYSTEM. I SUSPECT THIS HAD TO DO WITH A SENSOR AS IT WAS DUSK AND MY LIGHTS TRIPPED SOME ELECTRICAL OR SOFTWARE DEFECT. I WAS GOING DOWN A MAJOR HIGHWAY AROUND WASHINGTON D.C. AT THE TIME AND COULD NOT SEE ANY OF THE DRIVING CONTROLS FOR APPROX 20 SECONDS. I AM NOT SURE IF MY HEADLIGHTS WENT OUT AT THAT TIME BUT EVENTUALLY, AFTER FLIPPING MY LIGHTS OFF AND ON AND PRESSING THE DASH LIGHT TO MAXIMUM, THE LIGHTS ON THE DASHBOARD RETURNED. LAST WEEK, THE AUDIO OF MY RADIO/NAVIGATION SYSTEM WOULD NOT WORK. AFTER LEAVING MY CAR AND LOCKING IT FOR ABOUT 20 MINUTES AND RETURNING, THE SOUND WAS WORKING AGAIN. I TOOK A VIDEO OF THIS. THE TEMPERATURE IN MY VEHICLE WAS NOT REGULATING PROPERLY WHILE STATIONARY. THE DEALERSHIP SAID THERE WAS A BAD SENSOR AND REPLACED IT. IT HAS WORKED GREAT SINCE THEN. HOWEVER, I AM STILL HAVING MAJOR PROBLEMS ACCELERATING FROM A STOPPED POSITION FROM A RED LIGHT OR TURNING INTO A ROAD, OR ACCELERATING FROM A VERY SLOW SPEED. MY VEHICLE IS NOW IN A SECOND DEALERSHIP TRYING TO RESOLVE THIS ISSUE THAT STILL LINGERS. THIS IS CAUSING ME TO FEEL VERY INSECURE ABOUT DRIVING MY VEHICLE. I AM SECOND OWNER. FIRST OWNER HAD ONLY PUT 2500 MILES ON IT AND TRADED IT IN. PROBABLY A BAD SIGN.

  6. Power train, Electrical system, Visibility/wiper, Apr 12, 2018, crash

    THE VEHICLE FAILED TO ACCELERATE ON A CIRCLE CAUSING ME AND ANOTHER VEHICLE TO COLLIDE. I HAVE TAKEN THE CAR INTO THE SHOP ON NUMEROUS OCCASIONS THE FIRST TIME AT 150 MILES ON THE ODOMETER AND CONTINUING FOR OVER A YEAR, EACH TIME THE DEALERSHIP INSISTS THAT NO PROBLEM EXISTS OR EXISTED, NEITHER HYUNDAI NOR THE DEALERSHIP WILL ACKNOWLEDGE THAT THERE IS AN INHERENT SAFETY ISSUE WITH THIS 7 SPEED TRANSMISSION, THIS VEHICLE DECELERATES, HESITATES FROM A STOP AND DOES NOT ALWAYS HANDLE IN A SAFE MANNER. I AM EXTREMELY CAREFUL AND COGNIZANT OF THESE ISSUES WHEN I AM DRIVING ALWAYS TAKING EXTRA PRECAUTIONS HOWEVER, IN THIS INSTANCE THAT SLIGHT HESITATION IN ACCELERATION WAS ENOUGH TO PRODUCE SEVERE DAMAGE TO MY VEHICLE , SUBSTANTIAL MONETARY LOSS AND INJURY.

  7. Electrical system, Other or unspecified, Feb 13, 2018

    MY CAR WAS PARKED IN MY DRIVEWAY. I ONLY HAD IT LESS THAN A MONTH (NEW). I TRIED TO REMOTE START IT & IT WOULDNT WORK. I WENT OUTSIDE TO START IT & IT WOULDN'T TURN OVER, ALL LIGHTS ON DASH WERE LIT UP. I LIFTED MY HOOD- A SQUIRREL NEST WAS BUILT UNDER HOOD. WIRING HARNESS CHEWED UP, INSULATION UNDER MY HOOD RIPPED OFF, NUMEROUS AREAS OF HARD PLASTIC COVERING MY HEADLIGHT UNDER HOOD AND ALONG INSIDE FRAME OF CAR ALL CHEWED UP. ALL THINGS CHEWED WERE MADE OF SOY BASED MATERIALS.I HAD MY CAR TOWED TO MY MECHANIC, NOT HYUNDAI DUE TO THE FACT THAT THEY DON'T ACCEPT RESPONSIBILITY. I HAD SIMILAR PROBLEMS (3X) W/MY HONDA 2014 CRV THAT'S WHY I GOT RID OF IT. I WAS TOLD BY BOTH HONDA & HYUNDAI "ITS NOT COVERED, IT'S NOT A MANUFACTURING DEFECT, IT'S CAUSED BY OUTSIDE CIRCUMSTANCES/ RODENTS. USE YOUR AUTO INSURANCE". THIS IS A MANUFACTURING DEFECT BECAUSE THEY USE SOY WHICH ATTRACTS THESE RODENTS. SOY WIRING HARNESSES SHOULD BE BANNED AND RECALLS INSTITUTED TO REMEDY THE PROBLEM BY EITHER REPLACING THE HARNESSES WITH STANDARD SYNTHETIC NON-EDIBLE POLYMERS AS APPROPRIATE TO THE SPECIFIC APPLICATION, OR PROVIDING COATINGS THAT PROVABLY PREVENT RODENTS FROM CONSUMING THE INSULATION OVER THE LIFESPAN OF THE VEHICLE. I CAN'T EVEN PARK IN MY OWN DRIVEWAY FOR FEAR OF MORE DAMAGE THAT I HAVE TO PAY FOR DUE TO THE USE OF SOY. THIS PROBLEM IS ALL OVER THE INTERNET CAUSED BY SOY USED BY VARIOUS CAR MAKERS. PLEASE DO SOMETHING ABOUT THIS ASAP.

  8. Electrical system, Other or unspecified, Engine, Jul 19, 2017

    HESITATION ON ACCELERATION, DUAL CLUTCH TRANSMISSION. REPORTED PROBLEMS WITH THE 2016 TUCSON. MY VEHICLE IS A 2017 TUCSON SE PLUS, THE PROBLEMS ARE THE SAME AS PREVIOUSLY REPORTS REGARDING THE 2016 MODEL. THE EXISTING RECALL NEEDS TO BE BROADENED TO INCLUDE 2017'S. PLUS, I UNDERSTAND THE COMPUTER SOFTWARE UPGRADE DOES NOT GUARANTEE A PERMANENT REPAIR. VERY DANGEROUS. MY CAR WAS PURCHASED IN MAY OF 2017 AND HAS LESS THAN 1300 MILES. THE PROBLEM WAS FIRST DISCOVERED TODAY WHILE DOING DAILY ERRANDS.