2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints: engine
610 reports, newest first. Show all
Electrical system, Engine, Fuel/propulsion system, Feb 8, 2024
Unknown the car just start malfunctioning
Other or unspecified, Engine, Feb 6, 2024
UNKNOWN While driving, the check engine light came on and the car started idling rough. When accelerating the car would shake tremendously, feeling like it would die right there in the middle of the road. When I stopped at where I was going, I checked the oil and there was no oil in the engine. I added oil but it did not help the situation. I made an appointment with the dealership in Waco, Texas and when I showed up they stated they no longer had room for me and to make another appointment. They also stated I didn’t have a warranty as I am not the original owner even though I purchased the extended warranty and I have not passed the mileage or date. This is unacceptable as I do not feel safe driving my car and they did not honor the appointment I made.
Engine, Feb 6, 2024
The contact's family friend owns a 2017 Hyundai Tucson. The contact stated that while the family friend was driving at an undisclosed speed, the engine made an abnormally loud knocking sound. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with connecting rod bearing wear and it was determined that the engine needed to be replaced. The dealer denied the engine replacement due to a lack of service records. The vehicle was then towed to Hyundai of 110 (2100 Broadhollow Rd, Farmingdale, NY 11735), where it was also diagnosed with connecting rod bearing wear and it was determined that the engine needed to be replaced. The vehicle was not repaired and remained at Hyundai of 110. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 21V727000 (Engine); however, the VIN was not included in the recall. The failure mileage was approximately 45,000.
Engine, Jan 26, 2024
The dealership that we bought the car from has maintained it since new,we have spent lots of money on maintenance and repairs there.we have been complaining about oil consumption between scheduled changes and now the engine started knocking,we are afraid to drive it.we are going to see if the dealer will honor the extended warranty we paid for when we bought it
Engine, Jan 24, 2024
I was driving at 10 mph speeding up and the engine went out. There was oil in the engine so it wasn’t from lack of maintenance and I just bought the vehicle a month and a half prior to the incident.
Other or unspecified, Engine, Fuel/propulsion system, Jan 24, 2024
Car has 125,000 mi on it. This will be the 3rd catalytic converter in 2 years. Second one was March of 2022. I have excessive oil consumption (1QT every other week). Which I believe causes the exhaust system to clog. It’s an engine flaw design I believe. The issues isn’t the converter but the oil consumption contributing to the clogging. The vehicle actually had complete engine failure while I was driving on the interstate Dec 23, 2023 driving at 70 miles an hour! It was caused by the clogged converter! I could have died! Thank you.
Engine, Jan 22, 2024
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 5 MPH, the vehicle was running rough and would not accelerate as needed. The contact also stated while driving 45 MPH, the vehicle stalled, was shaking, and made an abnormally loud sound while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was not taken to the dealer due to appointment availability, but another dealer suggested calling the NHTSA Hotline to check for recalls associated with VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,000.
Engine and engine cooling, Jan 18, 2024
The contact owns a 2017 Hyundai Tucson. The contact stated the vehicle was taken to an independent mechanic for a scheduled oil change, and the contact was informed that the oil level was extremely low. The oil light was illuminated. The contact took the vehicle to the dealer for an oil consumption test. The vehicle was checked after 1,000 miles and failed the consumption test. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 95,000.
Engine, Jan 10, 2024
NHTSA Recall No. / MFR Recall No. : 21V-727 / 209 Recall Subject : Engine Damage May Cause Stall or Fire I am the second owner of this vehicle, purchased Jan 2021. I have not received any letter, calls, notifications from the Hyundai dealer where I purchased regarding any sort of recall for over the last 2 years. It was not until I went to get an oil change and I was told there was ZERO oil in my vehicle. The car will not hold oil, does not leak onto the ground, makes a knocking sound and not once has the oil light came on to alert me. This was my very first car purchase and to have a problem such as this is very frustrating. Not to mention that I have had zero notifications about this recall regarding this issue for my car. It was not until I decided to research on your site if there were recalls did I find there were not only one but 3, and this was one. I call the dealership, and they inform me that this is not a recall and I need to pay $175.00 for a diagnostic fee and this is an ongoing issue with these vehicles. Now I know I will probably receive an automated response in return and nothing will come of this. As of yesterday January 9/2024 my car had zero oil in the engine, has two codes, a solid check engine light on (still no oil light notification) and the mechanic indicated this was an internal issue and would not repair my vehicle. Someone please help.
Vehicle speed control, Engine, Jan 7, 2024
Engine check light came on on 1/4/24 took it to dealership they ran a quick check and they said it had multiple misfires. The car has a lot of carbon buildup and they recommend a 24 hour cleaning which will cost me over $700.00. The car stalls and starts shaking as I speed up. I don't feel that a care with less than 70,000 miles should have this problem. Mine also has now been using up the oil very quickly.
Other or unspecified, Engine, Jan 7, 2024
The vehicle drove fine on Christmas Eve. Then Christmas Day while leaving from a visit the car was in then randomly shut off in the middle. Checked the inside. No issues. Made it home and tried to go back out, the car crunk up and after a few seconds cut off. Tried it again and it started knocking. Checked everything again. Tried to crank the car up after about 30 seconds the car got extremely loud and shut off again. A mechanic came to check the car and said it was the engine/motor. Then another mechanic at the shop mentioned that it appears to be similar to the issues in recall 209. Along with multiple other possibilities since Hyundai has been having issues with engines for years.
Engine, Jan 5, 2024
My engine began making a loud knocking sound. When I brought the car in, I was told the rod bearings were warped, that the sound I was hearing was a rod hitting the engine, and that the engine would need to be replaced immediately or it would "seize up" at any moment. No warning light came on. There is a recall out for this issue for the same make, model, and year, but I was told my VIN did not qualify under the recall. I opened a case with the national office to have my car included under the recall as it is the same issue with the same make, model, and year, and was denied. I had to spend several thousand dollars on a rental car and purchase a new vehicle. The issue with the Hyundai has still not been addressed or remedied. When I went back to the dealership for the paperwork for my records, I was told no paperwork was completed when they diagnosed the issue.
Engine, Dec 27, 2023
Chronic over consumption of oil. You could change the oil and a day later the oil is completely black and burnt. Roughly lost a .5-1quart of oil a week doing minimal commuting. Eventually the wear from oil consumption left us with a cylinder loss and in need of engine replacement. The vehicle only has 65k miles. Clearly this is a serious problem with these cars. There is an active recall for this problem but our VIN doesn’t list. This is also the problem with many others who I have seen across all forums quora, Reddit, etc. We are sold Lemons and then footed with the cost to replace when this problem is very much known. It’s wrong on every level.
Engine, Dec 23, 2023
I was driving the car home and the check engine light came on , the oil light came on and the battery light. The car shut off and I coasted off to the side of the road and proceeded to get the car towed home. I then called larson hyundai in olympia wa. The first service advisor I spoke with after I told her what happened told me the car had a recall that was open for the engine and to bring it in on Nov 15 The car sat for 2 months waiting for the appointment. I finally dropped the car off at the dealership on Nov. 15 and two weeks later I get a call from the service department saying that it won't be covered. This is completely unacceptable And the car needs to be fixed Also the service advisor who is currently working with the car is the rudest employee ever. Today 12/22 she called and informed they want 10,000 for the engine to be replaced I was shocked and paused for a second. All I hear is her saying in a snobby voice he hung up and she immediately hung up the phone. Please help me with this
Engine, Dec 22, 2023
I was driving down the road and my “check engine” light came on and started blinking. Immediately afterwards, I noticed that my car acted like it would not accelerate. When I came to a stoplight, it was very sluggish to accelerate. I was right near an O’Reilly’s so I pulled in and had them use the code checker. It showed a P1326 code and I was advised not to drive the vehicle. I had my car towed to the dealership. The dealership called me the next day and advised me that the engine would need to be replaced, but the cost would be covered by an extended warranty. However-they told me it would be 2 months before I would get the car back!! They are not offering a loaner car nor offering to pay for a rental car! There is less than 65000 miles on my car! This is an extreme hardship on me. I work 25 miles away and cannot afford a rental vehicle for 2 months!
Engine, Dec 14, 2023
My engine began to leak and burned oil to a point where it needed oil changes much frequently than normal. Within 2 months of being made aware of the leak, I began to hear knocking noises. Once I return again to the dealership I was made aware now I needed a new engine. How is it that I've had my vehicle serviced only at a Hyundai Motor dealership and once my warranty is out, I now need an engine? What makes matters worse, there is a current recall on my vehicle year and make for the engine but I was told that my engine doesn't fall under this recall. I beg to differ! I am frustrated that I have yet another Hyundai that has failed me and I am stuck without a vehicle.
Engine, Dec 13, 2023
Engine failure due to rod bearing. Unknown. Yes. Inspected by mechanics. No there were no warning lights. Vehicle started knocking and then oil light flashed every few minutes after the knocking. No check engine lights.
Engine, Dec 12, 2023
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond and stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road and the vehicle failed to restart. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine was blown, and the contact was informed that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 119,000.
Structure, Engine, Dec 10, 2023
I bought the car with 83,000 miles 9 months ago. It had engine failure at 104,000. From the beginning the car stalled when trying to accelerate almost got hit several times. The car had major oil consumption issues with no leak. The car died without any warning lights almost causing an accident. I rolled into oil change place. Car was low on oil. It had engine failure.
Power train, Engine, Dec 9, 2023
Appears to be an issue with the Dual Clutch Transmission. Makes the suv jolt after starting, waiting in traffic/red light and/or randomly driving around. Speed is not a determine factor in causing this “jolt”, for it happens at any rate of speed. Fear is the suv will randomly just stall and/or completely give out while driving, especially on the highway!
Engine, Dec 7, 2023
A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. Illumination of the “check engine” light in the instrument cluster. Illumination of the “engine oil pressure” warning lamp.
Structure, Engine, Dec 6, 2023
Body - exterior. Door handles stop working and cannot open the doors. Engine - massive oil consumption issue. Having to put in roughly 10 QUARTS of oil in between oil changes, but low oil warning light inside of the cluster also never comes on to let you know if the oil is low.
Engine, Dec 4, 2023
Hyundai completed the recall in their system after inspection when the recall was not addressed. Months later I am experiencing check engine light and same symptoms from recall, and hyundai is booked out two months and telling me that the recall does not exist. Code reads severely damaged rod bearings.
Power train, Other or unspecified, Engine, Nov 29, 2023
Vehicle doesn't want to accelerate when it is suppose to. Press on the gas pedal and it goes to the floor and when it does decide to accelerate it erratic. VERY scary and unsafe. Has almost gotten my daughter and I in an accident.
Engine, Nov 28, 2023
Without any notice the engine completely seized up and now I'm unable to even get a new engine because the engine is discontinued even though federal law mandates parts are to be available for 10 years.