2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints: engine
610 reports, newest first. Show all
Engine, Nov 21, 2022
I have a Hyundai Tuscon 2017 ECO and I am experiencing the same engine symptoms as others involved in recalls. The car is only 5 years old but I have noticed that it has stuttery starts from stops and when just trying to accelerate. The engine would often jerk while driving. The vehicle is at 111,000 miles and now the engine is knocking and has very weak take off to the point it’s not drivable. This poor take off has almost caused me to get hit multiple times. There is no telling when it would happen. After the knocking started I spoke with a mechanic who said that the engines burn oil quickly which I have never been told in the past five years. If this was the cause I would expect the manufacturer to inform the owners that is an issue. No one in the past 5 years worth of oil changes (including many at the dealership) mentioned this until the engine needs replaced. I would expect a engine to last longer then 5 years and 111,000 miles before giving out.
Vehicle speed control, Engine, Nov 21, 2022
I was driving to work after dropping my son off and I took a right turn onto a street and my car slowed down and the check engine light came on, flashing. I continued to drive to work as I was one minute away and needed to get off the street asap. (where I turned had no room for pulling over). I parked my car. I had a prenatal appointment to go to, so I started my car. No check engine light when started until I got on the on ramp to the mass pike, my car went from 50 to 35 in a matter of minutes. I went into the breakdown lane until the next exit which was only a mile or so. I pulled into a gas station and called my husband to come get me as I still had an appointment to go to. After my appointment we retuned to my car and had it towed to the dealership as it is not safe to drive while pregnant. They told me it may be an engine issue and they will try to expedite my car. What annoys me is that this happened before and they claimed it was because I was over my oil change mileage and deemed it my fault and made me pay almost 300 for them to fix it. Yet I feel as if that just bought my engine time before it actually failed. This also happened with my 2015 Sonata Sport back in like 2018/2019 before someone rear ended me and totaled me. But what is my luck that this happens with 2 of my Hyundai. It is very frustrating.
Electrical system, Engine, Nov 8, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated that on multiple occasions, upon acceleration from a stop, there was a 3-second delayed before the vehicle responded and sputtered and lunged forward. The contact stated that on several occasions while idling or coming to a stop, the vehicle hesitated. Additionally, the contact stated while in reverse, the audible alert system failed to operate. As a result of the failure, the vehicle almost struck a pedestrian. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 43,000.
Engine, Nov 3, 2022
My car Was taken care of always getting oil changes whatever it needed done.. one day my car started making a rattling noise. it turned out it was my engine. I do see a ton of my model car 2017 Hyundai Tuscon been having same problems on recall I believe mine is under that category but saying its not. Im literally having the same exact problem as these people that have the recall for their cars. I was literally on the highway and thought I was going to die because my engine was making so much noise and this came out of nowhere the car is in good condition and less than 100,00 miles on it it shouldn't have a engine fail.
Engine, Nov 3, 2022
October 7, 2022 my wife with my 7yrs old granddaughter was driving on the highway. She stayed in the middle of 3 lines. At some point the engine lost power shaking badly and quickly slowed down to 30 miles/hr in 70 miles/hr speed limit zone with semi trucks moving in quickly and honking. Thankfully she managed to stop safety on the side of the highway. Later diagnostic showed multiple misfire on all cylinders and opening the engine showed cracked cylinder. I, backed by 2 independent mechanics opinion, think the crack existed long time before the incident. I reported to the car dealer service excessive oil consumption (1qt every 600 miles) only to be told it’s normal. Then the Hyundai Corporation denied 100 k warranty repair blaming without any proof, poor maintenance
Engine, Nov 1, 2022
On September 30th, 2022, while driving on Interstate 20 west at 65 mph my engine began die and my only choice was to coast onto the shoulder. The engine totally died at this point and the only thing that saved my and nephew's life was being in the right-hand lane of the Interstate. Hyundai roadside service had the vehicle towed that night to Vandergriff Hyundai. Vandergriff Hyundai performed a diagnostic test, and it showed where the engine (209) and monitoring logic (966) both failed. My vehicle has been with Vandergriff (1120 W Interstate 20, Arlington, Texas 76017) since the incident. The Advisor with [XXX] Service dept. is [XXX]and according to him my first repair date was 10/ 21/22 and not it's no guarantee that it will be ready by 11/21/22. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power train, Engine, Oct 28, 2022
Piston rods blew through the motor. Needing to replace engine at 103,000 miles. Transmission slips and you hear a sputter when accelerating. Car jerks with driving and coming to a complete stop. Fails to accelerate and change gears when driving. Has no reverse.
Electrical system, Engine, Fuel/propulsion system, Oct 24, 2022
Engine light and oil light stays on in the car. Car shaking really bad. Oil is evaporating in less than a thousand miles. 2017 Hyundai Tucson. Engine ticking noise and smells like fire.The contact owns a 2017 Hyundai Tucson. I received notification of NHTSA Campaign Number: 21V727000 (Engine). I previously took vehicle in to dealer for sae issue back in march of 2022. They said it was fixed and their were no other vehicle engine issues. I was driving 30 MPH, the vehicle stalled. My Warning light is illuminated. I was able to restart the vehicle and park the vehicle on the side of the roadway. The vehicle was not drivable. I took the vehicle to the local dealer who associated the failure with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. I have contacted the dealership 4 times and no one has called me back
Power train, Engine, Oct 20, 2022
The dual clutch intermittently shakes and hesitates while accelerating from a stop. Also, sometimes it's sluggish while driving and feels like it might stall. This is dangerous because if I needed to speed up to avoid a crash, I'm afraid the car may hesitate and be involved in an accident. There are recalls for other Hyundais with the dual clutch transmission for this same problem. Available for inspection upon request. Didn't show this to my dealer. No warning lamps. The engine has always intermittently shook and hesitated when accelerating from a stop. The feeling that the vehicle is sluggish and that it may stall AFTER accelerating while stepping on the gas pedal started recently around 19,300 miles on the odometer. I also reported this issue to Hyundai.
Engine, Oct 18, 2022
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated while driving 30 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and park the vehicle on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer who associated the failure with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 47,000. Parts distribution disconnect.
Engine, Oct 17, 2022
My daughter was driving on expressway the vehicle suddenly lost power. Vehicle began to shudder and became difficult to steer and control. On board diagnostic codes P0300 & P0301. Towed vehicle to my independent mechanic. His diagnosis was mis-fire in cylinder 3 and total compression loss in cylinder three. Major engine failure. Vehicle has 1.6l Gamma GDI engine. Vehicle was then towed to Hyundai dealer. Awaiting diagnostic from dealer ( four week backlog), but there where 85 failed engines ahead of me. Called three other dealers, all had diagnostic waits for engine failures exceeding 5 weeks. If failure is even covered the wait for replacement engines is stated as one year. Sudden loss of power impacted safety controlling the vehicle. I think the issues with this engine class will be well known to NHSTA and report so the size & impact of the issues is best understood at NHSTA.
Engine, Oct 5, 2022
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) and the vehicle was repaired under the recall. The contact stated that while at a stop and attempting to accelerate, the vehicle failed to accelerate. The contact stated the vehicle nearly stalled with an abnormal oil burning odor coming from the vehicle. The vehicle was taken to the dealer several times and the rod bearings were tightened; however, the failure persisted. The manufacturer was contacted and stated that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was 54,000.
Engine, Oct 2, 2022
There are two problems with the car. The first is excessive engine knocking. I brought it into Island Hyundai on Staten Island. They originally denied there was an issue with some of the cars. They said for a $169 they would do a diagnostic test. They serviced the car and said it was fixed after initially denying there was a problem. The car seemed ok but over time the knocking returned. I return the had to do major engine work ie: cam shaft. Timing chain… On the second visit I complained of excessive oil loss. They checked and said it was a leaking valve cover gasket. They replaced the gasket. I took the car back and drove it. There is still excessive oil loss and still minor knocking occasionally when the car starts to move in first gear. I brought the car back in to the dealer, they claimed there was no knocking but that is what they said after the first time I brought in the car for service. They did not state that in writing on my invoice. They told me they sealed the oil access points and I should not check the oil. They did an oil consumption test. They told me to drive it and return in one thousand miles. I am returning tomorrow, Monday October 2nd to the Island Hyundai service department to have the oil levels checked. I asked if they will replace the engine if the engine fails during the consumption test. I only received a verbal yes from the service department manager at Island Hyundai. I contacted hyundai corporate to complain and have them assist me. I requested written confirmation of the engine replacement if it failed during the consumption test, They have done virtually nothing. I asked them to confirm in writing if my engine would be replaced if it failed during the consumption test. I was told they are not responsible and would have the service manager contact me. To date no one has contacted me. I have checked and I do not see any recalls for my car regarding these issues. I do however see other cars being recalled for the same issues.
Engine, Sep 27, 2022
My vehicle has a high oil consumption problem. The problem was bad enough that it separated my catalytic converter. I had to pay 20% of the cost to fix. My share was over $500. It was said that this was caused by the high oil consumption issue. So the next step was started. I had an oil change with the intent that I would bring it in at 1000 miles to have the oil level checked. At the time of the oil check, I had driven 992 miles, the oil was checked and I was down almost two quarts. It does not leak oil on the ground when parked. The dealership contacted the manufacturer and they stated that was not an issue. The issue is a thrown rod, blown engine-from high oil consumption. I contacted the manufacturer. They sounded very sympathetic. However, they decided there was nothing they could do. Gave me $200 for my inconvenience and sent me on my way. My concern is what if I am on the highway going 70mph and my engine blows. What if I am in the left hand lane. What if my grand children are in the car with me. What if I can't get to work because something happens. I feel like I am driving a time bomb. I don't feel safe driving it any distance. Part of their not doing anything for me was because I didn't do anything before 60,000 miles. Well, I am the second owner. and I bought it at 61,000 miles. I am putting in two quarts of oil every ten to fourteen days. I am hoping you can help me get my vehicle fixed. Thank you for your time.
Engine, Sep 24, 2022
Engine light and oil light stays on in the car. Car shaking really bad. Oil is evaporating in less than a thousand miles. 2017 Hyundai Tucson. Engine ticking noise and smells like fire.
Engine and engine cooling, Power train, Sep 21, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the turbo booster was faulty and needed to be replaced. The vehicle was repaired; however, the transmission then started slipping and would not properly change gears. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was not yet repaired. The failure mileage was 45,000.
Engine, Sep 12, 2022
2017 HYUNDAI TUCSON. CONSTITUENT WRITES REGARDING 1.6T ENGINE PROBLEMS. THE CONSUMER STATED WHILE DRIVING, THE VEHICLE WOULD JERK AND VIBRATE. THERE WAS SCORING OF THE HEAD CYLINDER.
Engine, Sep 6, 2022
This car was bought 4 months ago from the Hyundai dealer lot of used cars, according to dealer car was inspected, oil changed, tires rotated etc. My daughter was driving the car on the freeway when suddenly the car began losing speed and power slowing down to about 40mph, she had to steer away from traffic coming from behing to move from the middle lane to the side shoulder, she noticed the oil warning light came on and the car engine began making a noise. When I checked the oil on the car, there was no oil and the car has been driven barely 1,000 miles
Electrical system, Other or unspecified, Engine, Sep 2, 2022
I was driving park the car and it wouldn't turn back on . I open the door and the car turn back on . The radio everything reset. Now again couples of days later I was putting gas on the car went finish the car wouldn't start like if no electricity wiered . Everything again reset I am terrified that is a electrical problem. Is to danger. It should be a recalled for this. I think this problem that I am having with my Hyundai Tucson 2017 has electrical problem. And I ain't the only one .
Engine, Sep 1, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 20 MPH and preparing to make a left turn, the vehicle stalled. The contact stated the oil, check engine, and battery warning lights were illuminated. The contact was able to restart the vehicle and noticed that the check oil light was flashing on and off. The contact drove the vehicle back to her residence and the vehicle stalled again. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.
Engine, Aug 13, 2022
On June 18, 2022 I experienced a knocking noise from under the hood of my 2017 Hyundai Tucson Sport, after a regular day of driving - just reaching 80,000 miles on the odometer. I immediately checked the oil and the dipstick was completely dry. There were never any indication lights or alerts to warm me of low oil or engine issues. I had 1,000 miles left until my next oil change, and have always kept up on routine maintenance - I have all records as evidence. I have called Hyundai customer service, filed a claim, and within the next few days they closed the case and said they would not cover costs of a new engine. I took my vehicle in for a diagnostic test, results came back as “internal failure in the engine bearing” - the mechanic said it would be around $9,700 to replace.
Electrical system, Engine, Aug 8, 2022
After the engine was replaced we are still having electrical and engine issues and dealers in Atlanta area will not accept engine repairs. The car will not start consistently and most dangerous if we use our bights (lights) for just a second even, the car will shut down and restart when the bights are released. This was in stop and go traffic on the highway The radio will stop and do a reset while driving for no reason this has happened on multiple occasions but the bright on day reported below
Engine and engine cooling, Aug 4, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated that while operating the vehicle there was a knocking sound coming from the engine compartment. While inspecting the vehicle it was discovered that the engine oil was extremely low, even though the oil had been recently changed. The vehicle was taken to the local dealer who initiated an oil consumption test. No further information was available. The manufacturer was notified of the failure. The failure mileage was 75,000.
Other or unspecified, Engine, Jul 21, 2022, fire
Was driving to work when I stopped at a light in traffic and my engine turned off. The battery and oil pressure light turned on. Started to see smoke under the hood and 5 minutes later the entire front end of the car was on fire.
Engine, Jul 15, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 60 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the oil warning light was illuminated and the vehicle would not properly accelerate. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.