2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints: engine
610 reports, newest first. Show all
Engine, May 3, 2022
Went in for recalls in feb, not even 2 weeks later car was put into limp mode check engine light flashing. Car was towed to dealership where car was purchased where they said it was due to metal shavings in engine. Car was delivered to Hyundai where they diagnosed it with a faulty knock sensor which had just been replaced not even 2 weeks prior. After getting it towed to another Hyundai dealer for a second opinion was told that bolts from the recall work were cross threaded and broken off into motor causing the metal shavings. Really unclear as to what happened but Hyundai refuses to replace engine warranty was denied. Unsure if Hyundai is aware of the failed engine due to recalls
Other or unspecified, Engine, Fuel/propulsion system, Apr 16, 2022
My 2017 Hyundai Tucson refuses to accelerate after a complete stop at a traffic light, or just refuses to change gears after making a turn, or simply just lose power although on cruise control while drive on the freeway. I have reported the issue several times to Hyundai and the dealership, it seems that nothing can't be done and Hyundai is not taking my concerns seriously. I am not afraid to drive the car since I have a long commute to work, I escape several accidents before because the other drivers were cautious and kind enough when they notice that my car couldn't accelerate. Drivers have blown the horn at me on the highway because the car refuses to accelerate or change gear while I am driving. I can press the gas pedal all the way down, still nothing. When I press the gas pedal down, the engine start shaking and making a weird noise while the car still not accelerating or changing gears. I also notice that I am burning more fuel than expected, and I always get below the average for typical MPG. I personally consider this car is unsafe to drive, and I am strongly thinking about trade it in.
Engine, Apr 6, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 55 MPH, the check engine warning light illuminated. The contact stated that there was a knocking sound coming from the front of the vehicle. The contact stated the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The vehicle was not diagnosed or repaired. The contact had scheduled an appointment with the local dealer to have the vehicle diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 56,234.
Engine, Apr 6, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was towed to several dealers. The last dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
Engine, Apr 5, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 80 MPH, the vehicle downshifted independently and decelerated to 30 MPH. There were no warning lights illuminated. The contact was able to veer to the side of the road and turned off the vehicle. The contact restarted the vehicle and continued driving. The contact stated that the failure had been reoccurring more frequently while driving. Additionally, the contact stated that the vehicle experienced excessive oil consumption. The contact became aware of NHTSA Campaign Number: 21V727000 (Engine) which she associated to the failure. The vehicle was taken to the local dealer who informed the contact that they could not replicate the failure. The dealer later notified the contact that the crankshaft sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,400.
Engine, Mar 31, 2022
My 2017 Hyundai Tucson Has a recall (Campaign 209 ) The problem is a worn connecting rod bearing in the motor could puncture the engine block and cause a fire. So I took my car to my Dealer on Feb.4, 2022 All the Technician did was replaced a sensor never replaced the bearing that cause the problem. Invoice # 615008/1 On March 24, 2022 I checked Hyundai recall's I put my vin # in and it said NOTE with a GREEN check mark there are NO open safety or service campaign for this vehicle. IT looks like they took us out of the system so Hyundai Motor Co don't have to replace the BAD PARTS.
Engine, Mar 28, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated he noticed the vehicle was consuming oil. The contact took the vehicle to the local dealer and had an oil consumption test completed on the vehicle. The dealer stated no failure was detected. The contact stated he continued to experience the failure and had to add oil to the vehicle. The contact took the vehicle to a second local dealer; Billion Auto - Hyundai in Sioux Falls (3401 W 41st St, Sioux Falls, SD 57106:(605) 309-0972) and had an oil consumption test completed on the vehicle but never received the results. The contact stated the catalytic converter failed in November of 2021. The contact took the vehicle to a third local dealer; Dutch Miller Hyundai (1202 Washington Ave, Huntington, WV 25704: (681) 347-6646) who replaced the catalytic converter. The vehicle was repaired. The contact stated he continued to experience the failure. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact took the vehicle to a local dealer and had the recall remedy completed. The manufacturer had not been informed of the failure. The failure mileage was 39,379.
Engine, Mar 27, 2022
Dear NHTSA, 2017 Hyundai Tuscon DCT Transmission Problem. Huge RPM fluctuating problem and car does not move when accelerating the gas. I ham facing same issue as like explained in video. Video : https://www.youtube.com/watch?v=TCVtr_zcyrs
Engine, Mar 26, 2022
My 2017 Hyundai Tuscon 1.6L Turbo failed on a 55mph highway with no warning signs, no check engine light, no low oil pressure light, very faint noise was heard prior to completely failing. Vehicle was towed to a local shop who stated there are 100s of thousand of recalls for this exact situation, then towed to Hyundai dealer who said they have 25 cars in line waiting for engine replacements. My vehicle is not part of a recall yet, but like with the other Hyundai engines is at risk of failing at high speeds risking massive injury and death. My vehicle does not qualify for the KSDS knock sensor they are putting in other vehicles to warn the driver of catastrophic engine failure. A warning to get off the road is nice, but these engines are a danger to those who operate them and those who may collide with them at high speeds in the event of engine failure in lower visibility than my case or even inclement weather.
Engine, Mar 22, 2022
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Engine, Mar 21, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 35-40 MPH, the oil pressure warning light illuminated. The vehicle was taken to the dealer where oil was replaced and the oil pressure warning light turned off; however, the failure reoccurred while driving. The dealer was notified of the failure and informed the contact that she would need to complete an oil consumption test, then they would determine whether the engine should be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Service brakes, Hydraulic, Engine, Mar 14, 2022
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the engine had seized. The vehicle was towed to the local dealer but was not yet repaired. Parts distribution disconnect. The failure mileage was 100,000.
Other or unspecified, Engine, Mar 14, 2022
There was a recall for a malfunction in my engine that could potentially cause the vehicle to catch on fire. The signs associated were knocking in the engine, failure to accelerate, check engine light was on, and the oil light would come on when making turns. I made these observations before a recall was issued, and tried to have vehicle repaired from Priority Hyundai in Chesapeake, VA. They had my vehicle for 6 days and failed to diagnose my vehicle. Less than a month later, my daughter and I were almost hit on the interstate due to the car failing to accelerate. Took my vehicle to Hall Hyundai in Newport News, VA. They performed the recall items, and the car ran better, but I could still hear the knocking. February 7, 2022, my daughter and I were stranded because the car was not accelerating again. Pulled over to an Advanced Auto Parts store and the technician said there was a problem with the gaskets, but said he wouldn't drive it. Had my car taken back to Hall Hyundai and was told there wasn't any oil on the dipstick, but they had changed the oil a month before. Had an engine combustion cleaning done. Picked my vehicle up the next day and before I got home, the check engine light was back on, and the engine knocking. I no longer drive my car because my daughter is scared in it, and I have lost confidence that we aren't going to end up on the side of the road somewhere. The engine jumps as if the car is going to either take off or shut down completely. Asked the representative at Hall if I should bring the car back, but never received a response. The car and it has less than 100K miles on it. I've done the required maintenance. I like Hyundai cars, but will most likely switch brands because I can't get any help to repair a vehicle I've had for less than two years. I've paid rental car/maintenance fees that equal at least 8 car payments. The recall said repair or replace, and at this point, I feel a replacement is necessary.
Engine, Mar 12, 2022
I was driving home one day and out of no where my vehicle started making a loud disturbing knocking/ticking noise. I pulled over and checked my oil levels and there was not a drop of oil in there even though I just had a oil change 4 weeks ago. I also had a tune up four weeks and the Hyundai mechanics reported that nothing else needed to be done on my vehicle and everything was green during the inspection. No lights have illuminated on my dash in my car for concern. There was was no smells of oil leakage and I keep my car in my garage at home when I am not driving and never seen any oil leakage. My car is disabled and I have no transportation. There is a recall out for a 2017 Hyundai Tucson but when I called about it they said my vehicle was not one of the 2017 Hyundai Tucson but I am experiencing the same issues that are in the recall. I am planning on taking it back to the same bib king Hyundai to get a diagnostic done on March 18, 2022. Consumer stated the mechanic reported they could not diagnose the engine rods due to GDS not allowing him to perform bearing clearance test.
Service brakes, Hydraulic, Engine, Mar 8, 2022
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) and 20V543000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repairs. The dealer informed the contact that the engine needed to be replaced; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Engine, Mar 7, 2022
My engine is burning oil. At my last oil change it only had 1 quart left
Engine, Mar 1, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, she heard an abnormal whining sound coming from the engine. The vehicle was taken to the local dealer where it was diagnosed that no issues were found. The contact later received a recall notification of NHTSA Campaign Number: 21V727000 (Engine). The vehicle was taken to the dealer who inspected the engine and indicated that the engine passed the inspection test; however, the engine failed days later. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.
Engine, Feb 22, 2022
Engine oil consumption, engine noise, loss of power, no acceleration, shaking while under acceleration, while under acceleration stalling, engine failure.
Engine, Feb 18, 2022
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE FAILED ACCORDING TO 21V-727. THE DEALER REFUSED TO HONOR THE RECALL REPAIR DUE TO THE CONSUMER WORKING ON VEHICLE AFTER THE FAILURE OCCURED. THE CONSUMER STATED THE VEHICLE WAS IMMOBILE.
Engine, Feb 17, 2022, crash
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had experienced a failure in which the contact was at a yield sign at a complete stop and when the contact depressed on the accelerator pedal, the vehicle suddenly accelerated at an aggressive speed which caused the vehicle to rear-end the vehicle in front. The contact mentioned that she had also experienced a hesitation in speed with the vehicle. The air bags did not deploy. No warning lights illuminated on the vehicle. There were no injuries reported. No police report was filed. The contact was concerned the failure they experienced was related to the recall not being performed on the vehicle. The failure mileage was not available. Vin tool confirms recall incomplete.
Engine, Lane departure, Feb 16, 2022
At 104k miles, the check engine light came on and car was bucking and rattling while accelerating. Engine is malfunctioning and causing car to not accelerate properly by not going when gas pedal is pressed or rpm’s going higher than normal to just start driving from a stop. This is scary on highways or when stopped and have to make a turn or at a signal. Had a self mechanic run the check engine light which was spark plugs and coils and those are changed. He ran other tests and stated the cylinder compression was effected on the third one and is misfiring. Car is well taken care of and routine maintenance done. No inspection done beside this.
Engine, Feb 8, 2022
Since 2018 (about a year after my vehicle’s purchase), I have intermittently had problems with the vehicle hesitating when pressing the accelerator. There have been about 10 instances where the vehicle will only go 5-10 mph for 10 seconds or so while I try to merge onto a highway and have the accelerator pressed down hard. When I took these concerns to a dealership, I was told it “should not be happening” and that it was likely not occurring because no warning lights were illuminated. I was told that the hesitation was likely just because the vehicle has a double clutch, although this is an unlikely explanation for an issue that can easily cause a fatal accident. Since this happens infrequently, it has not been replicated by a dealer or independent service center. No issues with the engine or speed control have been discovered when I have taken the vehicle in for service. Obviously, this problem is serious even if it does not happen often. A vehicle not responding when the accelerator is pressed puts the vehicle’s occupants at risk of collision, and also risks the safety of occupants in oncoming vehicles.
Engine, Feb 8, 2022
The contact owns a 2017 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 21V727000 (Engine) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Engine, Feb 7, 2022
The contact owns a 2017 Hyundai Tucson. The contact received a recall letter from the manufacturer and had been attempting to get the dealer to repair the recall for over a year. The contact stated that while driving 30 MPH, the engine was knocking with the check engine warning light flashing on and off. The contact took the vehicle to the local dealer to be diagnosed. The oil was changed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,000.
Engine, Feb 3, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle failed to accelerate above 40 MPH. The contact also stated that the vehicle was leaking oil and was consuming one quart of oil. The vehicle was difficult to start and would make abnormal sounds. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer who performed a compression test and informed the contact that there was oil on the spark plugs and O2 sensor. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 100,000. Parts distribution disconnect. A couple major things there was no crash or fire. The car has had several recalls. The rods, the motor being the biggest one. And they refused to give consumer a motor. Vehicle is acting up and is burning over a quarter oil per day. It continues to act up. And even totally stop. It’s also jolted forward several times on the highway.