2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints: engine
610 reports, newest first. Show all
Engine, Mar 2, 2021, fire
WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 75 MILES PER HOUR MY VEHICLE SUDDENLY STOPPED ACCELERATING AND SMOKE STARTED TO APPEAR FROM UNDER THE HOOD AND FROM THE TAIL OF THE VEHICLE. AFTER NEARLY BEING HIT BY A VEHICLE TRAVELING BEHIND MINE I WAS ABLE TO PULL OVER TO THE SHOULDER OF THE HIGHWAY AND EXIT THE VEHICLE I OBSERVED FLAMES AND SMOKE COMING FROM UNDER THE VEHICLE. THE FLAMES LUCKILY EXTINGUISHED ON THEIR OWN. AFTER HAVING THE VEHICLE TOWED TO THE HYUNDAI DEALERSHIP THEY CONFIRMED THAT THE ENGINE HAD FAILED AND THAT A PISTON HAD GONE THROUGH THE ENGINE WALL. THIS SEEMS TO BE A COMMON PROBLEM FOR HYUNDAI WITH THESE YEAR VEHICLE AND ENGINE TYPE SO I WANTED TO MAKE SURE TO REPORT THE INCIDENT.
Engine, Feb 28, 2021
I WAS DRIVING ON HEY DO 70 CAR MADE A NOISE DROPPED TO 65 PPL WAS HONKING AT ME I LOOKED IN REAR VIEW MIRROR I SEE SPARKS COMING FROM BOTTOM OF CAR. I IMMEDIATELY MERGED TO THE RIGHT TURN CAR OFF AND IT STARTED SMOKING. I HAVE NO WARNING ⚠️ INDICATORS ON IN CAR TO SAY SOMETHING IS WRONG.
Engine, Lane departure, Forward collision avoidance, Feb 11, 2021
MADE APPOINTMENT TO CORRECT RECALL AT THE DEALERSHIP, THEN 1 WEEK LATER THEY SAID THERE IS CURRENTLY NO REMEDY TO FIX THE RECALL. THEY DON'T KNOW HOW LONG IT WILL TAKE, BUT WILL CONTACT ME TO MAKE A SERVICE APPOINTMENT ONCE THEY FIND A REMEDY. THE PROBLEM IF THIS RECALL IS NOT FIXED IT CAN CAUSE A FIRE IN THE ENGINE. AT THIS TIME, I WAS ADVISED TO ONLY PARK OUTSIDE TO PREVENT A INTERNAL COMBUSTION IN THE ENGINE.
Electrical system, Service brakes, Engine, Feb 10, 2021
I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.
Service brakes, Hydraulic, Engine, Feb 5, 2021
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 25 MPH, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129, (216) 539-2863) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Engine, Feb 3, 2021
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL DUBE HYUNDAI (271 MAIN ST, WILMINGTON, MA 01887, (978) 253-4691) WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND TOLD THE CONTACT TO CONTACT A DEALERSHIP. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Power train, Engine, Jan 28, 2021
UNABLE TO START VEHICLE, VEHICLE HAS A SMART KEY KEYLESS SYSTEM AND THE VEHICLE DOESN'T START THE ENGINE BECAUSE THE BRAKE PEDAL IS ROCK SOLID, THE CAR PUTS IN ACC AND ON BUT WILL NOT START THE ENGINE. DRIVER MUST SEEK HELP TO PUSH THE PEDAL TO BE ABLE TO START THE CAR. AFTER THE CAR HAS BEEN STARTED THE BRAKE FOOT PEDAL BECOMES NORMAL. IT HAPPENS WHEN THE CAR HAS BEEN OFF FOR A LONG PERIOD OF TIME. HAS BEEN TAKEN TO THE DEALERSHIP BUT THEY ARE UNABLE TO DETECT THE CONDITION.
Engine, Jan 18, 2021
WHEN DRIVING ON THE HIGHWAY, DRIVER EXPERIENCED SUDDEN NUDGE AND WHITE SMOKE STARTED TO SHOW. ONCE PULLED OVER, DRIVER NOTICED THE CAR IS LEAKING. THE IGNITION WOULD NOT GO. IT WAS EXAMINED AND SHOWED THAT THE ROD PUNCTURED THE ENGINE AS WELL AS THE OIL FILTER, TRAILING OIL FOR MORE THAN A MILE. THE OIL WAS BURNING IN THE PUNCTURED ENGINE AND CAUSED THE SMOKE. THE CRANK SHAFT BROKE IN HALF NOT ALLOWING STARTER TO GO AS WELL.
Power train, Engine, Jan 17, 2021
MY 2017 HYUNDAI TUCSON CONSUMES MORE THAN 3 QUARTS OF OIL BETWEEN FILTER CHANGES. I NOTICED THE OIL CONSUMPTION AROUND 36K MILES. I HAVE TAKEN THE CAR TO SOUTHTOWN HYUNDAI (RIVERDALE, GA) MANY TIMES FOR THIS ISSUE. THE DEALER DID 3 OIL CONSUMPTION TEST, ALL FAILED. I WAS TOLD NOTHING CAN BE DONE AT THE MOMENT. I EVEN REACHED OUT TO CORPORATE, WITH NO RESPONSE BACK. THE VEHICLE CURRENTLY HAS 75K MILES ON THE ENGINE. PLEASE HELP.
Power train, Engine, Fuel/propulsion system, Jan 11, 2021
I HAVE DONE A SIGNIFICANT AMOUNT OF RESEARCH AND FOUND THAT THE HYUNDAI TUCSON HAS THREE POTENTIAL PROBLEMS THAT CAUSE THE ISSUES WITH THE STALLING/LOW POWER ON TAKEOFF. I BELIEVE THAT PART OF IT MIGHT BE THE TRANSMISSION NOT ENGAGING PROPERLY IN 1ST GEAR AND THAT SHOULD BE SOMETHING THEY CAN FIX WITH A COMPUTER UPDATE. THE SECOND FROM WHAT I'VE READ IS THAT THE FUEL TANK HAS A MATERIAL FLAKING OFF ON THE INSIDE OF THE FUEL TANK CAUSING THE FUEL FILTER TO BE DAMAGED/CLOGGED. THE THIRD AND FROM WHAT I HAVE READ, THE REASON SOME OF THE TUCSONS FAIL IS A BAD CRANK SHAFT. MY GUESS IS THAT THE BAD CRANK SHAFT HAPPENS OVER TIME AND THAT THE PROBLEMS START WITH THE FUEL CLOGS. THE FUEL SYSTEM NEEDS TO BE EXAMINED TO ENSURE THAT THE "FLAKING OFF" MATERIAL DEFECT INSIDE THE TANK IS NOT THE CAUSE OF THE FUEL FILTER BEING CLOGGED AND EVENTUALLY THE CAR FAILS. THE LOSS OF POWER IS SCARY AND DANGEROUS AND MUST BE RESOLVED. WOULDN'T IT BE CHEAPER IF HYUNDAI REPLACED ALL THE FUEL TANKS ON THE CARS WITH ONE THAT DOESN'T HAVE A DEFECTIVE MATERIAL COATED ON THE INSIDE OF THEM RATHER THAN REPLACE MOTORS AND KEEP DOING WORK ON THEM OVER AND OVER AND OVER?
Power train, Engine, Fuel/propulsion system, Jan 11, 2021
WHEN ON ANY HILL (REVERSING OR FORWARD), IN HEAVY BUMPER TO BUMPER TRAFFIC, AND IN SOME INTERMITTENT SITUATIONS, THE VEHICLE EXPERIENCES A LOSS OF POWER. THE SCARIEST PART OF THIS IS THAT THE CAR JOLTS QUICKLY ONCE IT FINALLY "FINDS A GEAR" AND DECIDES TO GO. WHEN MY CAR DIES BECAUSE IT CAN'T DEAL WITH SLOWER BUMPER TO BUMPER TRAFFIC, THERE'S A PROBLEM! WHEN I'M TRYING TO BACKUP ON A HILL AND THERE'S AN OBJECT BEHIND ME AND I NEARLY HIT IT BECAUSE I CAN'T GET THE CAR TO GO, IT'S A PROBLEM. IT'S A MANUFACTURERS PROBLEM THAT YOU AND THEY KEEP IGNORING! JUST LIKE THE FIRES THAT THEY IGNORED FOR YEARS. THE DEALERSHIPS REPORT TO HUNDREDS OF CUSTOMERS THAT THIS IS NORMAL. IT IS NOT NORMAL. FROM WHAT I HAVE FOUND IN MY RESEARCH, IT'S CAUSED BY A COUPLE OF THINGS. THE FUEL FILTER IS CONSTANTLY DIRTY FROM WHATEVER FUEL TANK COATING HYUNDAI USED ON THE INSIDE OF THE FUEL TANK THAT IS FLAKING OFF. THE SECOND REASON IS A PROBLEM WITH THE DCT. IT SHOULD BE ENGAGING THE 1ST GEAR AND IT'S NOT. IT SHOULD BE SOMETHING AS SIMPLE AS AN UPDATE WITH THE COMPUTER SYSTEMS BUT HYUNDAI DOESN'T CARE ABOUT KEEPING THEIR CUSTOMERS SAFE. IT'S RIDICULOUS THAT HUNDREDS AND THOUSANDS OF PEOPLE COMPLAIN ABOUT THESE ISSUES AND NOTHING IS DONE. NOT AN INVESTIGATION UNTIL THEY GET ENOUGH AND SOMEONE PAYS A LAWYER TO DO IT.BECAUSE THIS HAPPENS ALL THE TIME, I AM PUTTING THE ESTIMATED DATE OF PURCHASE LIKE OTHER CUSTOMERS HAVE DONE ON HERE.
Electrical system, Service brakes, Engine, Jan 6, 2021
NHTSA #20V543000 RECALL NUMBER 195 STILL HAS NO REMEDY FOR THIS YEAR MODEL. THE DEALER I JUST BOUGHT MY VEHICLE FROM HAS 13/14 CERTIFIED PRE OWNED WITH OPEN RECALLS OF THIS NATURE. I PURCHASED AND THEN WAS TOLD I COULD NOT TAKE IT UNTIL THE RECALL WAS FIXED. UNDERSTANDABLE AND APPRECIATED. THE NEXT DAY NOBODY WOULD ANSWER MY TEXTS OR MESSAGES. UPON RESEARCHING I SEE WHY. OBVIOUSLY I DO NOT WANT TO DRIVE MY CHILD AROUND IN A 'NEW' VEHICLE THAT MIGHT CATCH FIRE. WHY DO YOU ALLOW THEM TO CONTINUE TO SELL THEM? WHY ISN'T THERE A REMEDY AFTER 2.5 YEARS?!?
Engine, Jan 4, 2021
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ENGINE FAILURE WHILE DRIVING. *AS THE CONSUMER STATED THE ENGINE SEIZED DUE TO METAL DEBRIS IN THAT WAS NOT COMPLETELY REMOVED FROM THE CRANKSHAFT. *JS *JS
Engine, Dec 28, 2020
ENGINE LOST OIL PRESSURE TO ROD BEARINGS. NO WARNING LIGHTS OF ANY KIND. THE CONNECTING ROD BEARINGS WERE VERY LOUD AND ENGINE STALLED A FEW TIMES. I HAD VEHICLE TOWED TO DEALERSHIP. THE SYMPTOMS CAME ON SUDDENLY, WITHOUT CHECK ENGINE CODES OR WARNINGS. THE FACTORY DENIED RESPONSIBILITY, SAYING THE WARRANTEE EXPIRED. I AM NOT CLAIMING WARRANTEE COVERAGE, BUT THE SYMPTOMS ARE VERY SIMILAR TO RECENT RECALL AND SAFETY RECALL ISSUES FOR WHICH NHTSA FINED HYUNDAI FOR NEGLIGENCE. NJ
Power train, Engine, Dec 23, 2020
HYUNDAI TUCSON 1.6L TURBO ENGINE BURNS OIL INTERNALLY BEFORE 3,000 MILE OIL EXCHANGE. STARTED AROUND 75K MILES. THE TRUCK HESITATES AND WANTS TO STALL. I HAVE TO ADD QUART OF OIL EVERY 2K MILES BEFORE OIL EXCHANGE. THERE IS NO VISIBLE OIL LEAKS. IGNITION COIL ERROR CODE DIAGNOSTICS POINT TO MIS-FIRING OF CYLINDER 2. REPLACED SPARK PLUGS AND SWITCH KNOWN GOOD IGNITION COIL BUT SAME ERROR CODE AND ENGINE LIGHT. THIS TRUCK MAKE, YEAR AND MODEL IS WELL KNOWN AT OIL EXCHANGE SERVICE CENTERS FOR RUNNING LOW ON OIL BECAUSE IT BURNS OIL UNKNOWINGLY TO IT'S VEHICLE OWNERS.
Engine, Nov 30, 2020
ENGINE FAILURE AT 121K MILES. I DRIVE LONG DISTANCES FOR WORK SO THE MILES ARE SUPER EASY NOT STOP AND GO. I NOTICED A KNOCKING NOISE AT CERTAIN THROTTLE PEDAL POSITIONS, I PULLED INTO A GAS STATION AND CHECKED THE OIL AND IT WAS BARELY TOUCHING THE DIP STICK SO I BOUGHT A QUART OF OIL AND THIS PUT THE LEVEL IN THE MIDDLE OF THE ACCEPTABLE RANGE ON THE DIP STICK. I PROCEEDED TO GET SOMEWHERE CLOSER TO MY HOME. AS I WAS DRIVING ON THE INTERSTATE THE CHECK ENGINE LIGHT CAME ON AND STARTED BLINKING SO I GOT OFF ONTO THE EXIT AND AT THE TOP THE MOTOR MADE A HARD NOISE AND STOPPED AND ALL THE LIGHTS CAME ON THE DASH AND SMOKE CAME FROM UNDER THE CAR. THERE WAS OIL ON THE GROUND SO I ASSUME THE OIL PAN HAD A HOLE FROM A ROD FAILURE. I CHANGE MY OWN OIL EVERY 7500N MILES WHEN THE FACTORY SETTING TELLS ME IT'S TIME. I USE MOBIL 1 SYNTHETIC OIL AND A GOOD FILTER EVERY TIME. I HAD THE OIL CHANGED THE FIRST TIME AT HYUNDAI OF ONTARIO, CALIF AND THE SECOND TIME AT JIFFY LUBE IN REDLANDS, CA. THE PRICE FOR SYNTHETIC OIL CHANGE WAS RIDICULOUS WHEN I CAN DO IT FOR HALF MINIMUM. HYUNDAI HAS SAID SINCE I HAVE NO INVOICES FOR OIL CHANGES THEY WILL NOT COVER MOTOR FULLY? I KNOW THE COMPUTER CAN BE ACCESSED TO SEE THE DATES WHEN I RESET THE METER MILES. I KNOW SINCE DOING MY RESEARCH HYUNDAI HAS HAD THE VERY SAME PROBLEMS WITH PRIOR YEAR CARS. I BELIEVE THEY SHOULD PAY FOR THIS PROBLEM A CAR LIKE THIS SHOULD LAST WELL INTO 200 TO 300K MILES WHEN TAKEN CARE OF PROPERLY. I HAVE HAD A HONDA AND TOYOTA THAT DID HIGH MILEAGE WITH NO PROBLEMS. HYUNDAI STILL HAS A PROBLEM WITH THE 2.0 LITER MOTORS. THE WARRANTY NEEDS TO BE MADE LONGER TO 200K MILES IF THEY HAVE REALLY FIXED THE PROBLEM WITH THIS MOTOR. I WILL NEVER BUY OR RECOMMEND A HYUNDAI VEHICLE TO ANYONE!
Engine, Nov 30, 2020
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED AND SHUT-OFF IN THE MIDDLE OF THE TURN. THE VEHICLE COASTED ACROSS THE STREET TO AVOID ONCOMING TRAFFIC. THE VEHICLE WAS RESTARTED AND DRIVEN TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO GERALD HYUNDAI (209 HANSEN BOULEVARD, NORTH AURORA, IL 60542, (877) 781-4106) WHERE THE MECHANIC TEST DROVE THE VEHICLE HOWEVER, COULD NOT DUPLICATE THE FAILURE. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS POSSIBLY CAUSED BY THE DUAL CLUTCH SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Engine, Oct 11, 2020
TRAVELING ON AN EXIT RAMP OFF THE HIGHWAY THE ENGINE FAILED COMPLETELY. I HAD TO CASH IT DOWN AND RESTART THE VEHICLE. PROCEEDING ON THE NEXT HIGHWAY THE CAR CONTINUALLY STALLED APPROXIMATELY 10 TIMES BEFORE FINDING A SAFE PULLOVER; PUTTING MYSELF AND OTHER LIVES AT RISK. I TAKE EXCELLENT CARE OF MY VEHICLE FOLLOWING ALL MAINTENANCE GUIDELINES TO KEEP A HAPPY AND HEALTHY VEHICLE. IT'S A HUGE DISAPPOINTMENT THAT AFTER JUST A FEW WEEKS SHORT OF THREE YEARS OF OWNERSHIP I'M TOLD THE ENGINE BLEW 'FOR NO REASON - THESE THINGS JUST HAPPEN'.
Power train, Engine, Sep 15, 2020
VEHICLE STALLED 2/21/2020 AT A STOP LIGHT AND LEFT ME STRANDED RESULTING IN A TOW TO THE DEALERSHIP. AFTER LENGTHY PROCESS WITH HYUNDAI CORP AND DEALERSHIP, I WAS FORCED TO PURCHASE NEW ENGINE SINCE THEY CLAIM MY INCIDENT DOES NOT FALL UNDER WARRANTY DUE TO "OUTSIDE INFLUENCES" SINCE HYUNDAI DID NOT WANT TO OWN UP TO A DESIGN FLAW THAT HAS NOW RESULTED IN A RECALL OF THOUSANDS OF VEHICLES. NEW ENGINE STILL STALLS WHEN TRYING TO ACCELERATE, BUT HAS NOT LEFT ME STRANDED YET. THIS WILL BE MY LAST HYUNDAI FROM SEVERAL INTERACTIONS REGARDING THIS INCIDENT. HYUNDAI NEEDS TO OWN UP TO THESE SAFETY ISSUES IN ALL THEIR ENGINES ACROSS ALL YEARS. THE 2016 AND 2017 TUSCON'S ARE EXPERIENCING THE EXACT SAME PROBLEMS AS THE 2014, 2015, 2018, AND 2016 MODELS.
Engine, Sep 10, 2020
THE TURBO WENT OUT OF IT AND THE DEALERSHIP SAID IT NEEDED A WHOLE NEW ENGINE WE TOOK IT TO ANOTHER PLACE TO GET SECOND OPINION AND THEY SAID IT NEEDED A NEW TURBO, WE PUT THAT ON A YEAR AGO AND NOW ITS BAD AGAIN. WHEN DRIVING IT WE NOTICED IT KEPT LOOSING POWER, FIRST TIME WAS IN THE FALL OF 2019 AND JUST NOW ITS STARTED THE SAME THING LOOKING POWER AND ENGINE CODE WITH TURBO
Power train, Engine, Fuel/propulsion system, Sep 2, 2020
BOUGHT THE CAR NEW IN FEBRUARY 2017. AS OTHERS HAVE NOTED, WHEN I APPLY THE GAS, THE CAR HESITATES AND THEN SURGES. VERY DANGEROUS AT INTERSECTIONS WHERE YOU HAVE TO GET UP TO SPEED AMONG OTHER CARS. BACKING UP ON A HILL IS VERY DIFFICULT - NOTHING HAPPENS UNTIL IT SUDDENLY JUMPS. HOLDING AND INCHING FORWARD ON A HILL IS SIMILARLY A CHALLENGE. THE DEALER OF COURSE SAYS THERE'S NOTHING WRONG. THE THIRD TIME I COMPLAINED THEY FINALLY SAID IT WAS A DESIGN ISSUE AND THERE'S NOTHING THAT CAN BE DONE. OTHER THAN THAT, THE CAR IS QUITE WELL DESIGNED. I REALLY LIKE EVERYTHING ELSE. BUT HYUNDAI REALLY SCREWED THIS UP AND I DON'T WANT TO DRIVE SUCH AN UNSAFE CAR. I WILL PROBABLY SELL IT AT A LOSS AND I DOUBT I'LL EVER BUY ANOTHER HYUNDAI. VERY POOR. THIS FORM REQUIRES ME TO PUT A DATE THAT THE INCIDENT HAPPENED. IT HAPPENS ALL THE TIME, SO I JUST ENTERED THE DAY I BOUGHT THE [XXX] THING. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, Jul 20, 2020
SEVERAL TIMES NOW WHEN MY CAR IS AT A COMPLETE STOP, AND I TRY TO PRESS THE GAS THE CAR WILL NOT MOVE FOR AT LEAST 2-3 SECONDS AND THEN WHEN IT DOES BEGIN TO MOVE, IT CREEPS ALONG. IT IS A DANGEROUS PROBLEM WHEN PULLING OUT INTO TRAFFIC BECAUSE I HAVE NO IDEA IF MY CAR WILL BE FAST ENOUGH TO MOVE OUT OF THE WAY. SEVERAL TIMES I HAVE HAD TO BACK UP WHEN I REALIZED MY CAR WAS NOT GOING TO MAKE THE GAP WHEN TURNING LEFT, OR I HAVE MISSED A LIGHT BECAUSE THE CAR WOULD NOT MOVE FORWARD FOR WHAT FEELS LIKE SECONDS ON END. THIS IS ONE EXTREMELY DANGEROUS PROBLEM THAT NEEDS TO BE DEALT WITH BEFORE SOMEONE GETS INTO A LIFE THREATENING ACCIDENT. ONE INCIDENT THAT OCCURRED WAS WHEN I WAS ATTEMPTING TO PULL ONTO THE HIGHWAY WHEN MY CAR WAS STATIONARY. WHEN I BEGAN TO PULL OUT, MY CAR WAS LAGGING TERRIBLY, TO THE POINT WHERE I HAD MISSED A VERY CLEAR GAP AND HAD TO BACK UP QUICKLY AND OUT OF THE WAY OF AN ONCOMING CAR THAT WAS TRAVELING AT AT LEAST 60 MPH. NOT ONLY WAS THIS DANGEROUS BECAUSE I HAD NO SPEED TO GET ONTO THE HIGHWAY, I FELT LIKE A SITTING DUCK IN THE MIDDLE OF THE HIGHWAY. AFTER I FOUND ANOTHER OPENING TO PULL OUT, MY CAR STILL DID NOT REACT QUICK AND IT WAS CRAWLING UNTIL IT HIT ABOUT 30 MPH, WHICH ON A HIGHWAY IS AN EXTREMELY DANGEROUSS SPEED TO BE TRAVELING AT.
Engine, Jul 2, 2020
FEB 2020 DRIVING ON INTERSTATE 70 ENGINE SEIZED WITH OIL SPRAYING OUT THE BOTTOM OF THE CAR WITH NO WARNING (LIGHT) OF ISSUE FROM THE VEHICLE. VEHICLE TOWED TO DEALERSHIP. VEHICLE HAS UNDER 50,000 MILES. WARRANTY DID NOT COVER ENGINE ISSUE (APPEALED 3X'S) PAID OUT OF POCKET FOR A NEW SHORT BLOCK ENGINE. HAVE NOT DRIVEN MUCH DUE TO QUARANTINE COVID-19 & EMPLOYEE CUT BACKS AT THE DEALERSHIP. RECENTLY (TODAY) RETURNED FROM A SHORT A TRIP (APPROX 150 MILES ON PA TURNPIKE) WITH OIL SPRAYING OUT FROM THE BOTTOM OF THE VEHICLE AGAIN. LUCKILY, THE ENGINE DID NOT SEIZE THIS TIME BUT IT WOULD HAVE IF I KEPT DRIVING. REGARDLESS, IT IS VERY DANGEROUS & UNSAFE. HYUNDAI NEEDS TO DO SOMETHING ABOUT THIS ISSUE. WILL NEVER BUY ANOTHER HYUNDAI AGAIN AND WILL NEVER RECOMMEND THIS SO CALLED 'SAFE' VEHICLE TO ANYONE. *TR
Engine, Fuel/propulsion system, Apr 9, 2020
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE AFTER A STOP, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MCCARTHY OLATHE HYUNDAI (681 N RAWHIDE, OLATHE, KS 66061) WHERE THE VEHICLE WAS DIAGNOSED WITH A LOOSE DRAIN PLUG. DUE TO THE DAMAGE CAUSED BY THE LOOSE DRAIN PLUG, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN NOTIFIED THE MANUFACTURER OF THE FAILURE. AFTER AN EXTENSIVE INVESTIGATION, THE MANUFACTURER DEEMED THE FAILURE TO HAVE BEEN CAUSED BY THE NEGLIGENCE OF THE INDEPENDENT MECHANIC WHO SERVICED THE VEHICLE FOR OIL CHANGES. THE MANUFACTURER DENIED TO HONOR THE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,110.
Engine, Mar 18, 2020
MY HYUNDAI TUCSON HAS APPROXIMATELY 67000 MILES ON IT. I HAD IT IN PRIOR TO WARRANTY EXPIRING FOR ENGINE NOISE. I WAS TOLD NOISE WAS NORMAL.ANS NO SERVICE NEEDED. I HAD THE NEXT ROUTINE OIL CHANGE AND NO ISSUES NOTED. I CHECKED MY OIL 2 DAYS AGO AND I ROUTINELY DO AND IT WAS REGISTERING NO OIL ON DIPSTICK. I HAVE NO OIL LEAKED ON DRIVEWAY OR CLIENTS DRIVES WHERE I PARK DAILY. I OUT OIL IN AND IMMEDIATELY TAKE TO DEALERSHIP. THEY CALLED LATER TO ASK.IF I HAD PURCHASED A EXTENDED WARRANTY? WHY ASK THIS? THEN SAID THEY WOULD CALL ONCE THEY KNEW THE ISSUE. THEY CALLED LATER TO LET ME KNOW I HAD METAL SHAVINGS IN MY ENGINE AND IT WOULD NEED REPLACEMENT. I WAS VERY UNHAPPY. THEY TOLD ME THEY WOULD SUBMIT FOR A "GOODWILL" REPAIR FROM HYUNDAI. THEY CAME BACK THEY WILL PAY 90% OF THE SHORT BLOCK ONLY. I LET THEM KNOW I WAS NOT HAPPY WITH THIS AND THEY WILL TRY FOR MORE COVERAGE SINCE IT WILL NEED MORE THAN THE SHORT BLOCK. I ASKED THE TYPE OF ENGINE IN THE CAR AND CAN NOT GET A DIRECT ANSWER. ALL THESE ISSUES ARE ONCE FOUND IN THE RECALLED MODELS. I FEEL I HAVE DONE EVERYTHING AS A CONSUMER TO KEEP MY CAR IN GOOD RUNNING ORDER. THIS ENGINE ISSUES WITH HYUNDAI NEED ADDRESSED IN FULL. WE ALL.NEED RELIABLE VEHICLES TO WORK AND WITH THE COSTS OF VEHICLES TODAY THEY SHOULD BE SAFE AND RELIABLE. THIS CAR HAS ALSO BEEN HAVING THE ACCELERATION PROBLEMS NOTES BY MANY OTHERS. YOU PRESS THE GAS PEDAL AND GO NOWHERE. THEN IT FINALLY DECIDES TO GO.