2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints: power train
290 reports, newest first. Show all
Power train, Vehicle speed control, Jun 14, 2019
THERE HAVE BEEN COUNTLESS TIMES, THAT OUR 2017 HYUNDAI TUCSON HAS HAD TROUBLE ACCELERATING IN LOW GEAR, WHETHER COMING TO A STOP AT A STOP SIGN OR RED LIGHT AND THEN TRYING TO ACCELERATE OR WHEN TRYING TO ACCELERATE FROM A SLOW SPEED (5-10MPH). MOST OFTEN TIMES, WHEN PRESSING THE GAS PEDDLE TO ACCELERATE IT IS VERY DELAYED, ALMOST NO ACCELERATION RESPONSE FOR ABOUT 5 SECONDS, AND THEN IT IS VERY JERKY GETTING INTO GEAR AT THAT POINT. I FINALLY HAD ENOUGH OF THIS WHEN MY WIFE AND I CAME EXTREMELY CLOSE TO GETTING REAR ENDED (THE VEHICLE BEHIND US CAME SCREECHING TO A HALT) AS THERE WAS NO ACCELERATION RESPONSE WHEN I PULLED ONTO A 50MPH ROAD AFTER STOPPING AT A STOP SIGN. THE 2017 HYUNDAI TUCSON IS NOT SAFE TO DRIVE UNTIL THIS ACCELERATION ISSUE IS FIXED. I HAVE DONE RESEARCH AND SEEN THOUSANDS OF OTHER COMPLAINTS ON THIS SAME ISSUE FOR THIS SAME EXACT CAR. FURTHER, HYUNDAI HAD A RECALL FOR THE SAME ISSUE ON THE 2016 MODEL, BUT THEY DID NOT FIX THE ISSUE FOR THE 2017'S. I IMPLORE THE NHTSA AND HYUNDAI TO MAKE THIS A RECALL! DO THE RIGHT THING FOR YOUR CUSTOMERS HYUNDAI AND SAVE PEOPLE FROM SOME BAD ACCIDENTS AND POTENTIAL LOSS OF LIFE.
Power train, Jun 11, 2019
TRANSMISSION FAILS TO ENGAGE ON SOME OCCASIONS WHEN ATTEMPTING TO ACCELERATE FROM A STOP OR ACCELERATING INTO A TURN AT AN INTERSECTION. ACTS AS IF THE TRANSMISSION DOES NOT KNOW WHAT GEAR TO ENGAGE. DANGEROUS WHEN ATTEMPTING A LEFT TURN AS YOU STALL PART WAY THRU THE TURN. HAVE HAD CAR BACK TO DEALER TWICE AND THEY CLAIM NO PROBLEM. I FEEL THAT THIS IS A LEGITIMATE SAFETY ISSUE THAT NEEDS INVESTIGATING AS I SEE MULTIPLE SIMILAR COMPLAINTS ON YOUR WEBSITE AND OTHER INTERNET SITES.
Power train, Jun 4, 2019
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES, THE TRANSMISSION GEARS WERE DIFFICULT TO CHANGE OVER, AND THE VEHICLE WAS SLOW TO ACCELERATE. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE DEALER (LAKE NORMAN HYUNDAI, 20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031, (704) 274-3145) INDICATED THAT THE SAME OEM TRANSMISSION NEEDED TO BE REPLACED. THE DEALER KEPT THE VEHICLE SINCE MAY 9, 2019. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Vehicle speed control, May 24, 2019
HESITATION AND STALLING FROM THE DUAL CLUTCH TRANSMISSION. IT IS A SAFETY ISSUE WITH MY FAMILY IN THE CAR AND SURROUNDING AREAS ON THE STREETS AND HIGHWAY AND ALSO PARKING LOTS. I HAVE BEEN BACK TO MY DEALER TWICE AND WAS TOLD THERE IS NOTHING THEY CAN DO. I FEEL MOSTLY UNSAFE WHEN THIS HESITATION HAPPENS ON A BUSY HIGHWAY. HYUNDAI ON MY SECOND VISIT ONLY USED THE COMPUTER TO TURN OFF THE CHECK ENGINE LIGHT BUT THE PROBLEM WAS VERY MUCH THE SAME. I NEED HELP PLEASE
Power train, May 17, 2019
THE VEHICLE HESITATES BEFORE ACCELATING AFTER THE CAR IS STOPPED AT A TRAFFIC LIGHT. BASICALLY THE CAR DOES NOT MOVE AT ALL. SEEMS "DEAD." AS A DRIVER, I PUT MY FOOT ON THE GAS PEDAL AND NOTHING HAPPENED. AFTER ABOUT 30 SECONDS, THE CAR KICKS IN AND WILL MOVE AFTER AWKARDLY LURCHING FORWARD WHICH IS NOT PARTICULARLY COMFORTABLE OR SAFE FOR THE DRIVER AND PASSENGERS. THIS HAS HAPPENED MULTIPLE TIMES. THE DEALER BLAMES IT ON THE DUAL CLUTCH TRANSMISSION AND ADVISES THAT IT CANNOT BE FIXED. I AM CONCERNED THAT THIS COULD LEAD TO ANOTHER DRIVER REAR ENDING MY VEHICLE OR ANOTHER TYPE OF ACCIDENT.
Power train, May 2, 2019
THERE IS A HESITATION WHEN THE CAR STARTS OUT IN THE MORNING, FIRST START OF THE DAY. I HAVE HAD A NEW TRANSMISSION PUT IN, BUT AFTER A FEW WEEKS THE PROBLEM RETURNED. IT CAUSES A SAFETY PROBLEM WHEN I TRY TO PULL OUT INTO TRAFFIC, BECAUSE IT FEEL LIKE IT IS GOING TO STALL OUT AND THEM IT CATCHES AND MOVES.
Power train, Other or unspecified, Apr 25, 2019
EVERYTIME I STOP AT A LIGHT OR SLOW DOWN I ALMOST GET IN A ACCIDENT BECAUSE THE TRANSMISSION KEEPS FEELING LIKE IT WONT SHIFT AND STALL OUT AND HAS NO POWER. THIS IS A KNOWN PROBLEM I NEED A RESOLUTION FOR PLEASE. I HAVE KIDS AND GOT THIS SUV FOR SAFETY BUT NOW I AM SCARED TO DRIVE WITH THEM
Power train, Apr 14, 2019
FROM A STATIONARY POSITION, WHEN YOU APPLY THE GAS, THE CAR MAY LURCH AND JERK LIKE THE CLUTCH ISN'T FULLY ENGAGING AND THEN NOT MOVE AT ALL UNTIL THE IGNITION IS TURNED OFF AND BACK ON AGAIN. THIS CAN OCCUR IN REVERSE AS WELL. SOMETIMES, WHEN SITTING ON AN INCLINE, IN GEAR AND MAYBE WAITING FOR TRAFFIC TO CLEAR, THE CAR WILL ROLL BACK WHILE MOVING MY FOOT FROM THE BRAKE TO THE ACCELERATOR. THIS CAR HAS AN AUTOMATIC TRANSMISSION. THIS HAS HAPPENED ON CITY STREETS AND THE LAST OCCURRENCE WAS OUTRIGHT DANGEROUS.
Power train, Electrical system, Engine, Apr 2, 2019, crash
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO LOSS OF VEHICLE POWER WHICH RESULTED IN AN ACCIDENT. *LD *TR
Power train, Vehicle speed control, Mar 18, 2019
WHEN I MAKE A TURN RIGHT OR LEFT, JOINING TRAFFIC, I PRESS ACCELERATION AND THE CAR DOES NOTHING... I MAY EVEN PUSH THE PEDAL TO THE FLOOR, ENGINE ROARS AT 5-6K AND THE CAR DOES NOT MOVE AT ALL OR MOVES EXTREMELY SLOWLY... I WATCH THE CARDS APPROACHING FROM THE BACK AND START TO PRAY... I BARELY ESCAPED FEW ACCIDENT SITUATIONS BECAUSE THE APPROACHING DRIVERS WERE CAUTIOUS ENOUGH ABOUT SOMETHING WRONG GOING ON WITH MY CAR, NOT MOVING. THIS HAPPENED MULTIPLE TIMES. THE AUTHORIZED HYUNDAI SERVICE DID NOT FIND ANYTHING WRONG. BUT, ACCORDING TO OTHER PUBLIC RECORDS, THE ISSUE SEEMS LIKELY TO BE THE DUAL CLUTCH TRANSMISSION (DCT), LATER RENAMED TO "AUTOMATED MANUAL", WHICH IS WHAT I HAVE IN MY TUCSON.
Power train, Engine, Mar 5, 2019
WHEN YOU ACCELERATE THE VEHICLE THE ENGINE REVS UP TO 5K TO 6K AND THE CAR APPEARS TO BEING NEUTRAL. THIS OCCURS EVERY TIM I TRY TO ACCELERATE. THE VEHICLE DOES NOT ACCELERATE. VERY DANGEROUS WHEN I TRY TO ACCELERATE TO CHANGE LANES. THE VEHICLE DOES NO ACCELERATE.
Power train, Air bags, Vehicle speed control, Service brakes, Feb 22, 2019, crash
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED VIOLENTLY SOMETIMES. ON ONE OCCASION, IN A SHOPPING PLAZA PARKING LOT, THE VEHICLE JERKED VIOLENTLY, THE STEERING WHEEL SEIZED, AND THE VEHICLE ACCELERATED ON ITS OWN. THE BRAKES FAILED TO OPERATE AND THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE TWICE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TAKEN TO AN INSURANCE BODY SHOP TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE LOCATED. THE BODY DAMAGE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,000.
Power train, Vehicle speed control, Feb 20, 2019
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE SEVEN SPEED DUAL CLUTCH ASSEMBLY PERTAINING TO THE TRANSMISSION FAILED TO OPERATE PROPERLY. AS A RESULT, THE VEHICLE DID NOT GAIN SPEED WHEN ATTEMPTING TO ACCELERATE FROM A LIGHT. DOWNEY HYUNDAI (7550 FIRESTONE BLVD, DOWNEY, CA 90241, (562) 314-4331) WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND PROVIDED A LOANER VEHICLE. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS STILL WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED AND HAD NOT ISSUED ANY TRANSMISSION RECALLS. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED TRANSMISSION DOESN'T WORK WHEN GETTING ON FREEWAY.*JB
Power train, Vehicle speed control, Feb 19, 2019
SOMETHING IS MAJORLY WRONG WITH HOW THIS VEHICLE SHIFTS GEARS. WHEN YOU SLOW DOWN, OR DON'T COME TO A COMPLETE STOP FOR SEVERAL SECONDS, THE TRANSMISSION DOESN'T DOWN SHIFT PROPERLY, CAUSING A TRANSMISSION SLIPPAGE AND AN OVER REVVING OF THE ENGINE, WHICH RESULTS IN A DELAY IN ACCELERATION. THIS IS AN EXTREMELY DANGEROUS SITUATION WHEN TRYING TO MERGE INTO ONCOMING TRAFFIC. ON SEVERAL OCCASIONS, I HAVE TRIED TO TURN ONTO A STREET OR HIGHWAY AND NEARLY BEEN REAR ENDED OR T-BONED BECAUSE OF MY VEHICLE STALLING FOR NO REASON, LEAVING ME FLOUNDERING IN THE MIDDLE OF THE STREET UNTIL THE VEHICLE DECIDED TO SHIFT PROPERLY AND RESUME ACCELERATION. THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED, FOR IT IS ONLY A MATTER OF TIME BEFORE THAT HAPPENS, PROVIDED IT HASN'T ALREADY OCCURRED. IN FACT, I GOT IN A CAR ACCIDENT THE OTHER DAY WHILE MERGING ONTO A FRONTAGE ROAD NEXT TO AN INTERSTATE, AND I BELIEVE THAT THIS STALLING TRANSMISSION SLIPPAGE IS TO BLAME. PLEASE TAKE THIS ISSUE SERIOUSLY AS IT APPEARS THAT MANY OTHER PEOPLE ARE HAVING THIS SAME DANGEROUS PROBLEM WITH THEIR 2017 TUSCONS AS WELL. THIS DANGEROUS DEFECT OCCURS EVERY DAY I DRIVE THIS VEHICLE. EVERY DAY.
Power train, Other or unspecified, Electronic stability control (ESC), Feb 11, 2019
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
Power train, Feb 1, 2019
WHEN YOU COME TO A SLOW STOP, AND THEN GO TO ACCELERATE AGAIN, THE CAR FEELS LIKE IT ABOUT TO STALL- THEN WHEN YOU PRESS ON THE GAS, THERE IS A LONG LAG BEFORE THE CAR GAINS ANY MOMENTUM TO MOVE AGAIN. I WAS ALMOST IN A MAJOR CAR ACCIDENT AT AN INTERSECTION WITH MY DAUGHTER IN THE CAR. THE DEALERSHIP KEEPS TELLING ME IT IS A DUAL CLUTCH, BUT THIS IS WAY WORSE THAN A DUAL CLUTCH. I WAS DRIVING ON A MAJOR INTERSTATE LAST WEEK, INT HE MIDDLE LANE IN STOP AND GO TRAFFIC, AND THE CAR ALMOST STALLED OUT ON ME IN THE MIDDLE LANE, AND THEN WHEN I HIT THE GAS, IT ACCELERATED AND I ALMOST SLAMMED INTO THE CAR IN FRONT OF ME. I HAVE BEEN DRIVING FOR 30 YEARS AND THIS IS THE WORST CAR I HAVE EVER DRIVEN. IT IS A DEATH TRAP AND HYUNDAI WONT DO ANYTHING TO CORRECT THE ISSUE. I DONT WANT TO DRIVE MY 12 YEAR OLD DAUGHTER IN IT- BUT THEY WONT HELP ME. TODAY, MY BATTERY DIED IN THE CAR, SO I HAD TO GET A TOW TRUCK TO JUMP IT AND TOW IT TO THE DEALERSHIP. IT IS ONLY 2 1/2 YEARS OLD!!! THESE MODELS ARE UNSAFE!!
Power train, Jan 27, 2019
2017 HYUNDAI TUSCON LIMITED.....WHEN ACCELERATING FROM A STOP THE VEHICLE LAGS AS THOUGH IT IS ABOUT TO STALL, SOMETIMES WITH NO ACCELERATION WHEN PUSHING ON THE GAS PEDDLE. EVERYTIME I GET MY CAR SERVICED I HAVE DISCUSSED THIS WITH THE SERVICE DEPARTMENT, THEY HAVE HAD 3 DIFFERENT EMPLOYEES DRIVE IT & CONTINUE TO TRY TO EXPLAIN IT AS THE DUAL TRANSMISSION. RECENTLY ENTERING ON THE FREEWAY MY VEHICLE JOLTED &DIED WITH NO POWER I WAS ABLE TO COAST TO THE SIDE OF THE ROAD BARELY MAKING IT OUT OF THE WAY OF A TRUCK THAT WAS SPEEDING UP BEHIND ME. THE WARNING LIGHT ILLUMINTED THE 'MALFUNCTION INDICATOR LIGHT' THIS COULD POTENTIALLY BE A CATALYTIC CONVERTER PROBLEM. TOWED VEHICLE TO DEALERSHIP & THEY SAID IT WAS A TCU SOFTWARE UPDATE. THE NEXT DAY DROVE LESS THAN A MILE TO CAR WASH, TURNED CAR OFF & WHEN I WENT TO TURN BACK ON NOTHING NO LIGHTS, NO NOISE, NOTHING AFTER ABOUT 15-20 MIN. CAR STARTED UP. THE VEHICLE IS ONLY 2 YEARS OLD & I DONT FEEL COMFORTABLE THAT IT WONT DIE OUT PUTTING MYSELF OR PASSANGERS IN DANGER OR LEAVING ME STRANDED. HYUNDAI SERVICE REPRESENTATIVES NO HELP AT ALL.
Power train, Jan 18, 2019
TL* THE CONTACT LEASES A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION WAS FAILING. THE VEHICLE WAS TAKEN TO PRIME HYUNDAI SOUTH (1022 HINGHAM ST, ROCKLAND, MA 02370, (617) 774-1300) FOR REPAIRS. AFTER THE REPAIR, THE TRANSMISSION CONTINUED TO SLIP AND THE VEHICLE SPUTTERED WHEN GOING INTO GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK IN THE NEAR FUTURE. THE FAILURE MILEAGE WAS 18,000.
Power train, Engine, Jan 17, 2019
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE WOULD DOWNSHIFT INTO LOW GEAR ON ITS OWN. ALSO, WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 13622118. THE APPROXIMATE FAILURE MILEAGE WAS 805. *DT*JB *BF
Power train, Vehicle speed control, Dec 31, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE GEAR SHIFTED VARIOUS TIMES AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER (KEARNY MESA HYUNDAI, 4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS INVALID. *DT CONSUMER STATED SAME EXACT PROBLEM THAT OCCURRED IN 2015 RECALL HAPPENED IN 2016. MANUFACTURER IS NOT ACCEPTING RESPONSIBLE FOR THIS DEFECT. *JB
Power train, Engine, Fuel/propulsion system, Dec 29, 2018
DUAL CLUTCH TRANSMISSION (DCT) / 1.6T ENGINE START FROM STOP ACCELERATION STUTTERING, STALLING OCCURS FROM INITIAL TAKE OFFS, WHILE IDLING IN STOP/GO TRAFFIC CREATES POTENTIALLY DANGEROUS DRIVE/PASSENGER SITUATION IN TRAFFIC ESPECIALLY WHEN CROSSING TRAFFIC PATTERNS AND LANE MERGING/PASSING. ISSUE HAS BEEN BROUGHT TO THE ATTENTION OF HYUNDAI CORPORATE AND TWO LOCAL HYUNDAI DEALERSHIPS. BOTH PARTIES INDICATE LACK OF KNOWLEDGE ON HOW TO PROPERLY DRIVE DCT TRANSMISSION AND PROVIDED BOTH VIDEO AND WRITTEN TRAINING PACKAGES. BOTH TRAINING MECHANISMS FAILED TO RESOLVE THE ISSUE. SUPPOSED SOFTWARE UPDATES BY THE LEASING DEALERSHIP FAILED TO RESOLVE THE ISSUE ALSO. ISSUE IS STILL ACTIVE AND LATEST VISIT TO DEALERSHIP FAILED TO FIND ANY ISSUES WITH NO REPAIRS OR SOFTWARE UPDATES TAKING PLACE. SENIOR TECHNICIAN INDICATED HYUNDAI LEADERSHIP AT CORPORATE ARE ACUTELY AWARE OF ISSUE BUT CHOOSING TO NOT ACT ACCORDINGLY/APPROPRIATELY.
Power train, Vehicle speed control, Other or unspecified, Dec 6, 2018
TRAFFIC WAS CLEAR AND ATTEMPTED TO TURN LEFT. WHILE DOING SO, THE VEHICLE ABRUPTLY STALLED AND I COULD NOT ACCELERATE TO MY LANE, CAUSING BRIEF PANIC SINCE I WAS IN THE VEHICLE WITH MY BABY AND A FREIGHTLINER WAS NOW APPROACHING. THE VEHICLE RESPONDED IN THE SAME MANNER WHILE MY HUSBAND DROVE IT SEVERAL DAYS LATER. ADDITIONALLY, THERE WAS A HORRENDOUS SMELL COMING FROM THE VEHICLE AS WE TRAVELED IN TRAFFIC AT ABOUT 3MPH OR LESS. MY HUSBAND AND I WERE ON EDGE AND JUST WANTED TO GET HOME SAFELY WITHOUT ANY FURTHER ISSUES WITH THE TUCSON. WE PURCHASED THE VEHICLE FROM HYUNDAI OF LONGVIEW ON NOVEMBER 29, 2017.
Power train, Nov 29, 2018
VEHICLE HESITATES FROM A STOP WHEN TRYING TO ACCELERATE. ENGINE JUST REVS AND THEN LURCHES FORWARD WHEN TRANSMISSION FINAL ENGAGES. THIS CAN TAKE SEVERAL SECONDS. HYUNDAI STATES THAT THIS AUTOMATIC TRANSMISSION SHOULD BE DRIVEN LIKE AN MANUAL TRANSMISSION. THIS IS AN IGNORANT EXCUSE TO HIDE A PROBLEM THAT THEY ARE WELL AWARE OF. THIS IS HAPPENING TO SO MANY PEOPLE SO WHY WILL THE NHTSA NOT HOLD HYUNDAI ACCOUNTABLE FOR THIS DEFECT IN THE DRIVETRAIN? I SPECIFICALLY ASKED OUR SALESPERSON IF THE ISSUE HAD BEEN WORKED OUT BEFORE WE SIGNED AND HE STATED THAT THE VEHICLES NO LONGER HAD THE PROBLEM. IF HYUNDAI DENIES THERE IS A PROBLEM WHEY DID THE SALESPERSON ACKNOWLEDGE THIS TO ME? THE ISSUE HAS HAPPENED OVER 20 TIMES TO MY WIFE AND I IN THE PAST YEAR AND THE VEHICLE HAS 10,500 MILES ON IT. HYUNDAI STATES THEY IT IS PERFORMING AS DESIGNED AND CLOSED MY CASE. THEY DIDN'T EVEN OFFER TO HAVE ME TAKE IT BACK TO THE DEALER FOR SERVICE. THIS IS BECAUSE THEY KNOW THERE ISN'T A FIX AND IS A POTENTIALLY FATAL FLAW. WE HAVE ALMOST BEEN HIT NUMEROUS TIMES BECAUSE OF NON RESPONSIVENESS FROM THE TRANSMISSION. PLEASE HOLD HYUNDAI ACCOUNTABLE FOR REPLACING THE TRANSMISSION. IF A DIFFERENT TRANSMISSION WILL NOT WORK WITH THE CURRENT ENGINE THEN THEY SHOULD BUY THE VEHICLE BACK OR TRADE WITHOUT A LOSS. THE DATE FIELD BELOW ONLY ALLOWS FOR ONE DATE? THIS HAS HAPPENED OVER 20 TIMES AS MENTIONED ABOVE.
Power train, Vehicle speed control, Engine, Nov 5, 2018
I HAVE OWNED MY 2017 HYUNDAI TUCSON SINCE 10/20/17. IN THE LAST YEAR I HAVE HAD IT AT THE DEALERSHIP 3X FOR THE CHECK ENGINE LIGHT. TWICE MY VEHICLE HAD PERFORMANCE ISSUES WHILE ENTERING THE HIGHWAY AND ACCELERATION. IT IS LIFE ENDANGERING. WHEN ACCELERATING ONTO THE HIGHWAY, THE ENGINE LOSES SPEED. THE RPM GAUGE STARTS GOING WACKY, OFF THE CHARTS. IT WILL REV TO 5 RPM BACK DOWN TO 3 RPM AND BACK & FORTH. WHEN THE FOOT IS ON THE GAS PEDDLE TRYING TO INCREASE TO HIGHWAY SPEED, THE ENGINE WILL GO TO 45 MPH. WHEN ONE A HIGHWAY WHERE THE SPEED LIMIT IS 70 MPH, IT BECOMES LIFE THREATENING. WHEN I FINALLY REACHED A SPEED OF 70, IT WOULD GO FOR A SHORT TIME AND THEN DECREASE TO 50 MPH. VERY SCARY. TWICE IT WAS IN SERVICE FOR THE SAME PERFORMANCE ISSUE . THE 2ND TIME THEY REPLACED BOOST SENSOR RANGE. IT WORKS OK NOW. HOWEVER, THE SHIFTING OF THE TRANSMISSION IS HARD AND SEEMS TO SHIFT IMPROPERLY. IT TOO IS TIED TO THE ACCELERATION. HYUNDAI THAT IS THE NATURAL PERFORMANCE ON THE ENGINE & TRANSMISSION. THE LAST CHECK ENGINE WAS AN ALTERNATOR FAILURE. I HAVE OWNED 3 HYUNDAI'S. I HAVE HELPED MY DAUGHTER BUY HER 2 HYUNDAI'S. MY MOTHER AS WELL. I HAVE NEVER SEEN THESE KIND OF ISSUES. ALSO THE NATURAL HYDRAULIC CLOSING ON THE BACK DOOR IS A REAL SAFETY HAZARD. ONE DAY THE DOOR STARTED CLOSING WHILE MY BODY WAS HALF INSIDE. THERE SHOULD BE A SENSOR TO DETECT WHEN THERE IS AN OBJECT IN THE WAY. THAT TOO IS CAUSED FOR ALARM IN SAFETY. THESE 2 ISSUES THAT I HAVE WRITTEN ABOUT CAN & WILL CAUSE DEATH.
Power train, Nov 5, 2018
I HAVE HAD THE CAR ONE YR. AND HAVE HAD AN ONGOING ACCELERATION ISSUE. IT IS BECOMING MORE FREQUENT AND SCARY. IT HESITATES TERRIBLY UPON ACCELERATION WHETHER IN REGULAR MODE OR SPORT. THE VEHICLE HESITATES FROM A STANDSTILL AND WHILE MOVING. BELOW IT ASKS FOR A DATE WHEN THIS HAPPENED BUT IT HAPPENS ALL THE TIME. I USED TO OWN A VW CC WHICH HAD A DUAL CLUTCH AND NEVER HAD THIS ISSUE.