2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints: power train
290 reports, newest first. Show all
Power train, Nov 5, 2018
VEHICLE CURRENTLY HAS 25,XXX MILES ON IT. IT HAS THE 1.6L TURBO ENGINE WITH DCT (DUAL CLUTCH TRANSMISSION). IT IS VERY UNPREDICTABLE IN REGARD TO MAKING A SMOOTH START FROM STANDSTILL. THE IS CONSIDERABLE LAG AND JERKING BEFORE THE VEHICLE WILL RESPOND WITH FORWARD MOTION. SOMETIMES, JUST RELEASING THE BRAKE AT A STOP, THE VEHICLE WILL BUCK AND JERK WITHOUT EVEN TOUCHING THE ACCELERATOR PEDAL.THIS IS A SAFETY HAZARD AS IT IS UNPREDICTABLE ON THE SEVERITY AND WHEN IT WILL OCCUR. TAKING THE CAR TO THE DEALER WAS NOT OF ANY HELP. THEY PERFORMED SCANS AND SAID EVERYTHING WAS "NORMAL". THEY GAVE ME A PAPER DESCRIPTION ON HOW THE DCT OPERATES BUT THAT DOES NOT SOLVE THE PROBLEM. THEY BASICALLY SAID THAT'S THE WAY IT IS, JUST GET USED TO IT. PERFORMING A GOGGLE SEARCH YIELDS MANY SIMILAR COMPLAINTS. HYUNDAI HAS NOT OWNED UP TO THIS PROBLEM AS FAR AS I CAN TELL. PERHAPS IF ENOUGH OWNERS REPORT THIS COMMON PROBLEM, HYUNDAI WILL BE FORCED TO PERFORM A RECALL WITH A SOLUTION TO ADDRESS THE PROBLEM. THIS PROBLEM HAS BEEN NOTICED CONTINUALLY ON AN INTERMITTENT BASIS SINCE OCT OF 2018.
Power train, Oct 31, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED AT TRAFFIC LIGHTS, THE RPM REVVED UP AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, NV 89015, (702) 766-6838) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION OPERATED AS INTENDED AND SUCH WAS THE CHARACTERISTIC OF THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Power train, Fuel/propulsion system, Oct 29, 2018
I'M WRITING THIS IN REGARD TO THE ISSUE I AM HAVING WITH OUR TUCSON WE BOUGHT NEW ABOUT 2 YEARS AGO. FROM EARLY ON IT SEEMED THE TRANSMISSION LOSES POWER/ CHUGS. HYUNDAI SENT OUT A SURVEY ABOUT A MONTH AFTER WE BOUGHT THE CAR AND I STATED MY ISSUES THEN. MY WIFE HAS HAD IT IN THE DEALERSHIP TO HAVE THIS LOOKED AT NUMEROUS OF TIMES JUST TO BE TOLD THEY RESET THE TRANSMISSION, CAN'T FIND THE ISSUE OR HYUNDAI IS AWARE OF THIS ISSUE AND LOOKING INTO IT. BUT LOOKING IN TO THIS ONLINE SEEMS THIS HAS BEEN GOING ON FOR QUITE SOME TIME. THIS ISSUE IS A SAFETY CONCERN AS IT LOSES POWER/ CHUGS WHEN TURNING LEFT IN TO ONCOMING TRAFFIC OR WHEN PASSING SOMEONE. AT THIS POINT SEEMS HYUNDAI USA IS GIVING US (AND OTHERS ACCORDING TO ONLINE) THE RUN AROUND. I WOULD LIKE TO GET THIS ISSUE RESOLVED QUICKLY.
Power train, Oct 11, 2018
THIS CAR STALLS INTERMITTENTLY WHEN ACCELERATING FROM A STOPPING POSITION TO A MOVING POSITION. I'VE STOPPED AT A STOP SIGN AND WHEN I PUSH THE PEDAL TO ACCELERATE THE CAR PAUSES OR HESITATES. AFTER A FEW SECONDS, THE CAR THRUSTS FORWARD, THAT THAT HESITATION IS SCARY AND NOT SAFE. THIS ALSO HAS HAPPENED WHILST IN TRAFFIC. AS TRAFFIC BUILDS IT CAUSES THE CAR TO MAKE MULTIPLE STOPS. AS I'VE GONE TO ACCELERATE AGAIN I'VE HAD THE CAR HESITATE CAUSING CARS BEHIND ME TO HONK AND CREATING AN UNSAFE DRIVING PATTERN. WE PURCHASED THE CAR BRAND NEW, SO THIS IS REALLY DISAPPOINTING. I HAVE REPORTED TO THE DEALER 3 TIMES AND EVERY TIME THEY TELL ME THERE IS NO FIX FOR THIS PROBLEM. THIS IS NOT EXCEPTABLE. THIS IS A BIG SAFETY PROBLEM YOUR AGENCY HAS ENOUGH DATA TO MAKE HYUNDAI FIX THE PROBLEM.
Power train, Oct 10, 2018
WHEN IN CITY DRIVING, VEHICLE JERKS BETWEEN 1ST, 2ND AND THIRD GEAR. WHEN IN A QUICK STOP VEHICLE FAILS TO ACCELERATE RIGHT AWAY. BOTH INTERMITTENTLY CONCERNS. SPOKE TO MY LOCAL DEALER AND THEY STATE IS A KNOW ISSUE WITH THIS MODEL VEHICLE AND THAT IS JUST THE WAY THEY ARE. UNACCEPTABLE
Power train, Oct 9, 2018
TRANSMISSION STUTTERS AND BUCKS ON INITIAL ACCELERATION FROM A STANDING POSITION WITH HIGH VARIABLE REVOLUTIONS AND LATENT UNINTENDED ACCELERATION RESULTING. OCCASIONS OF ERRATIC FORWARD MOTION OCCUR AT ANY SPEED WHEN PEDAL IS PRESSED BUT NOT ALWAYS AT SAME LOCATION OF PEDAL STROKE. A RECENT OCCURRENCE OF LOSS OF ACCELERATION WHILE TURNING LEFT AND MERGING INTO TRAFFIC LANES LEFT THE VEHICLE AND OCCUPANT STATIONARY AND VULNERABLE FOR SEVERAL SECONDS. THERE APPEARS A PROGRESSION OF INCREASING FREQUENCY AND SEVERITY TO THESE EVENTS THAT I HAVE REPORTED TO THE DEALERSHIP ON SEVERAL OCCASIONS, THE LATEST BEING ON 10/8/18. THEY STATED THEY HAD BEEN RECEIVING OR HEARING OF SIMILAR ISSUES.
Power train, Oct 1, 2018
WHILE DRIVING THE HYUNDAI TUCSON AT TIMES THE AUTOMATIC TRANSMISSION DOES NOT ENGAGE TO THE NEXT GEAR. WE WERE DRIVING ON THE FREEWAY AND WENT TO MAKE A LANE CHANGE AS A RESULT OF THE TRANSMISSION NOT ENGAGING PROPERLY WE WERE ALMOST HIT BY A BIG RIG. WE HAVE TAKEN IT TO THE HYUNDAI DEALER WE BOUGHT IT FROM BUT THEY KEEP TRYING TO TELL US IT IS THE WAY MY SON DRIVES. BUT THE PROBLEM IS THAT IT ALSO HAPPENS WHEN MY DAUGHTER-IN-LAW IS DRIVING. MY SONS DRIVES WITH TWO FEET AND MY DAUGHER-IN-LAW DRIVES NORMALLY. TO GIVE YOU AN EXAMPLE LAST FRIDAY MY DAUGHTER-IN-LAW DROVE ME TO THE DOCTORS. WE TRAVELED ABOUT 20.5 MILES ROUND TRIP AND IN THE TIME THE TRANSMISSION DID IT NINE TIMES. I FEEL THIS IS A SAFETY HAZARD. I HAVE COMPLAINED TO THE HYUNDIA CORP BUT ALL THEY HAVE DONE SO FAR IS TO OPEN A CASE NUMBER FOR MY COMPLAINT(#11611806)
Power train, Vehicle speed control, Engine, Oct 1, 2018
THE 2017 TUCSON SPORT HAS THE 1.6 TURBO WITH THE DUAL CLUTCH TRANSMISSION. WHEN PULLING OUT INTO TRAFFIC, ONE NEVER KNOWS IF THE CAR WILL RESPOND TO THE GAS PEDAL AND ACCELERATE OR JUST STUMBLE ALONG. THIS IS A KNOWN PROBLEM, AND THERE IS A RECALL OR SIMILAR FOR THE 2016 WITH NHTSA. THE DEALERSHIP (KEARNY MESA HYUNDAI, SAN DIEGO) TELLS US THAT "THEY ALL DO THAT" WHEN WE TOOK IT IN FOR SAFETY CONCERNS AND REPAIR. ANY SUBSEQUENT REQUESTS FOR REPAIR WERE MET WITH "IT WILL COST YOU 150 DOLLARS TO CHECK IT OUT IF IT'S THE SAME SITUATION AS BEFORE WITH NO SOLUTION". THIS CAR IS A DANGER TO US AND OTHERS ON THE ROAD. IT ALSO TENDS TO GO INTO SOME SORT OF LEAF BLOWER MODE SOMETIMES WHEN YOU HIT THE BRAKES, WHERE THE REVS SOAR BUT IT DOESN'T ACT LIKE IT DOWNSHIFTED. THIS IS NOT A MIXUP IN BRAKE/GAS PEDAL USAGE, LIKE THE UNINTENDED ACCELERATION PROBLEMS WEVE ALL READ ABOUT WITH OTHER BRANDS. THE DCT HAS A MIND OF IT'S OWN AND IS A HAZARD ON THE ROAD. THE PROBLEMS ARE WHEN THE VEHICLE IS IN MOTION, AND IT CAN HAPPEN ANYWHERE, AT RANDOM, HIGHWAY, FREEWAY, PULLING OUT OF A DRIVEWAY... ANYWHERE. PLEASE HELP GET THESE DANGEROUS CARS OFF THE ROAD. NOT SURE WHAT DOCUMENTATION YOU WANT, BUT THE CAR IS UNDER WARRANTY, AND WAS BOUGHT IN AUG 2017. CARS WITH THIS ENGINE/TRANS ARE STILL FOR SALE IN THE SHOWROOMS NATIONWIDE, A KNOWN DANGER TO ALL CONCERNED. THE DEALERSHIP SERVICE MGR HAS TOLD US HOW THERE ARE A LOT OF UNHAPPY CUSTOMERS OUT THERE WITH 1.6 TURBO/DCT DRIVETRAINS, AND YET THEY ARE SELLING MORE BY THE DAY. YET THERE IS NO SUPPORT OTHER THAN THE ONE TIME ATTEMPT AND "THEY ALL DO THAT". HELP.
Power train, Vehicle speed control, Sep 21, 2018
TUCSON WITH DCT ACCELERATES VERY SLOWLY AFTER COMING TO A STOP, BASICALLY UNRESPONSIVE FOR A COUPLE SECONDS. THIS HAPPENS ALL THE TIME IN CITY DRIVING NO MATTER WHAT DIRECTION I GO AFTER THE STOP. I NOTICED THIS VEHICLE STAYS IN 2ND GEAR UNLESS IT COMES TO A COMPLETE STOP FOR A FULL SECOND. ANYTHING LESS THAN THAT AND THE CAR STAYS IN 2ND GEAR AND THEN LAGS AND STUTTERS WHEN THE ACCELERATOR IS PRESSED. I DON'T KNOW FOR SURE BUT A VEHICLE THAT DOESN'T DOWNSHIFT TO 1ST GEAR WHEN BASICALLY STOPPED MIGHT BE AN ISSUE.
Power train, Vehicle speed control, Sep 17, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION WENT INTO NEUTRAL, THE CHECK ENGINE INDICATOR INADVERTENTLY ILLUMINATED, AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO BAY HYUNDAI (LOCATED AT 641 W 15TH ST, PANAMA CITY, FL 32401, (877) 461-4473) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Power train, Sep 14, 2018
I PURCHASED A 2017 HYUNDAI TUCSON A MONTH AGO AND IT HAS DANGEROUS AND DEFECTIVE TRANSMISSION BEHAVIOR. THERE HAVE BEEN MULTIPLE TIMES WHEN I HAVE PRESSED THE ACCELERATOR AND THE CAR MOVES VERY SLOWLY FOR A FEW SECONDS THEN SUDDENLY LURCHES FORWARDS. I HAVE ALSO PRESSED THE ACCELERATOR WHILE DRIVING AND THE CAR HAS ACTUALLY SLOWED DOWN! THERE WAS A SCARY INCIDENT WHEN I WAS TURNING INTO TRAFFIC, AND INSTEAD OF BEHAVING NORMALLY, MY CAR SLOWED DOWN, PUTTING MY WIFE AND I AT RISK OF BEING HIT IN THE SIDE BY THE APPROACHING TRAFFIC! THIS CARS BEHAVIOR IS DANGEROUS AND SOMEBODY WILL DIE BECAUSE OF IT (IF NOBODY HAS DIED ALREADY). I HAVE TAKEN THE CAR TO MY LOCAL HYUNDAI SERVICE CENTER AND THEY SAID NOTHING WAS WRONG WITH IT, AND THAT I WILL "GET USED" TO DRIVING IT, BECAUSE IT IS A DCT (DUAL CLUTCH MANUAL TRANSMISSION). THIS CAR WAS MARKETED AS AN AUTOMATIC. I KNOW HOW TO DRIVE BOTH AUTOMATIC AND MANUAL TRANSMISSIONS, AND I HAVE NEVER SEEN A "PROPERLY FUNCTIONING CAR" BEHAVE LIKE THIS. I HAVE REACHED OUT TO HYUNDAI CORPORATION AND THEY HAVE NOT GOTTEN BACK TO ME ABOUT A RESOLUTION, BUT IN THE MEAN TIME THIS CAR IS VERY UNSAFE AND NEEDS TO BE RECALLED!
Power train, Sep 5, 2018
EXTREME HESITATION WHEN PRESSING GAS PEDAL FROM A STOPPED POSITION WITH THE AC ON IN HIGH AMBIENT TEMPERATURES (IN A NON-DCT SE PLUS MODEL) CREATING A DANGEROUS SITUATION. AUTO TRANS ADAPTIVE VALUES WERE RESET BY TECHNICIAN WITH SOME IMPROVEMENT, BUT HESITATION RETURNS SHORTLY THEREAFTER. DIFFICULT TO REPRODUCE AND/OR DIAGNOSE SINCE HESITATION SEEMS TO ONLY OCCUR WHEN THE OUTSIDE TEMPERATURE IS 85F-90F OR HIGHER AND CAR IS AT OPERATING TEMPERATURE WITH THE AC ON.
Power train, Engine, Aug 30, 2018
UPON SUPPRESSING THE ACCELERATOR PEDAL VEHICLE FAILS TO ACCELERATE FROM STANDSTILL CREATING A 2-3 "PAUSE" THAT IS HIGHLY DANGEROUS ESPECIALLY WHEN ENTERING TRAFFIC, FREEWAYS, ETC. THIS IS CLEARLY A PROBLEM THAT IS DOCUMENTED HOWEVER NO RECALL HAS BEEN GRANTED FOR THIS MODEL. IT DOESN'T MATTER WHAT ROAD: CITY STREET OR A HIGHWAY. THE VEHICLE HESITATES AND DOES NOT MOVE WHEN YOU NEED TO! WHEN THE POWERTRAIN DOES FINALLY TAKE HOLD, THE ENGINE REVS HIGH AND PULSES FORWARD CAUSING YET ANOTHER DISTURBING AND POTENTIALLY DANGEROUS CONDITION FOR DRIVER AND OTHERS ON THE ROAD. THIS IS CLEARLY A MECHANICAL AND/OR SOFTWARE GLITCH THAT WILL EVENTUALLY RESULT IN ACCIDENTS AND BODILY HARM. NOTE THIS CONDITION IS SOMETIMES INTERMITTENT THEREFORE CREATING A FALSE SENSE OF DRIVER CONTROL SINCE YOU NEVER KNOW WHEN YOU WILL FACE LACK OF PROPER ACCELERATION. AT FIRST I SUSPECTED IT WAS JUST THE 4-CYL ENGINE BEING SMALL, BUT AFTER READING ABOUT OTHER PEOPLE HAVING EXACTLY SAME EXPERIENCE.
Power train, Aug 30, 2018
CAR HESITATES WHEN STEPPING ON GAS.HAS CAUSED SEVERAL POSSIBLE T-BONES WHEN TAKING A LEFT IN AN INTERSECTION. SIMILAR ISSUES TO THE PROBLEM WITH THE 2016 HYUNDAI TUSCON. IT IS A CHRONIC ISSUE,NOT JUST A ONE TIME OCCURENCE.
Power train, Aug 27, 2018
I RECENTLY PURCHASED A NEW 2017 HYUNDAI TUSCON. I FOUND THAT THE VEHICLE DOESN'T SHIFT SMOOTHLY, SOMETIMES HAS A ROUGH IDLE, FEELS LIKE IT'S GOING TO STALL OUT, AND DOESN'T ALWAYS ACCELERATE. I BROUGHT THE CAR IN FOR INSPECTION FOR THE ROUGH SHIFTING. THE TECHNICIAN HE ASKED ME THE FOLLOWING: DOES IT ALWAYS SHIFT ROUGH, FEEL LIKE IT'S GOING TO STALL ESPECIALLY IN STOP AND GO TRAFFIC, SOMETIMES SLOW TO ACCELERATE? WHEN I ANSWERED YES TO ALL OF THEM I WAS TOLD THAT THESE ARE KNOWN PROBLEMS WITH THIS CAR. HE HEARS THE SAME COMPLAINTS OVER AND OVER AGAIN. I WAS TOLD THERE WAS NOTHING THAT CAN BE DONE TO FIX IT. GOOGLE "HYUNDAI TUSCON DUAL CLUTCH PROBLEMS" AND YOU WILL FIND HUNDREDS OF THE EXACT SAME COMPLAINTS. THAT DAY I DROVE TO LAS VEGAS I WAS WAS ALMOST IN 2 HORRIFIC ACCIDENTS BECAUSE THE CAR FAILED TO ACCELERATE AND ALMOST REAR ENDED BECAUSE IT FAILED TO ACCELERATE. NOT ONE WEEK AFTER THE FIRST INSPECTION I TOOK IT BACK. HE AGAIN TOLD ME THAT THESE ARE KNOW PROBLEMS WITH THE TUSCON . THE LEMON LAW STATES THAT I AM ENTITLED TO A SAFE/ PROPERLY PERFORMING VEHICLE OR A FULL REFUND OF THE PURCHASE PRICE. THIS CAR IS MOST CERTAINLY NOT SAFE AND NOT PERFORMING PROPERLY. I HAVE BEEN SPEAKING WITH HYUNDAI WHO PERFORMED A SO CALLED INVESTIGATION AND DECIDED THAT THERE IS NO EVIDENCE TO PROVE MY CAR IS UNSAFE. AFTER NEARLY 3 WEEKS THEY DECIDED TO HAVE A FIELD TECH INSPECT THIS TUSCON. THAT THE ROUGH SHIFTING, ROUGH IDLE, NEARLY STALLING, AND FALLING TO ACCELERATE ARE "NORMAL" FOR THIS VEHICLE PER THEIR OWN MECHANICS. I HAVE ATTACHED ALL EMAIL CONVERSATIONS BETWEEN HYUNDAI AND MYSELF. THEY FEEL MY COMPLAINT AND SAFETY CONCERNS AFTER NEARLY 3 ACCIDENTS IS UNWARRANTED. I DON'T FEEL THAT I AM BEING UNREASONABLE BY ASKING FOR ANOTHER VEHICLE THAT PERFORMS PROPERLY OR REFUND OF MY MONEY AND CANCELLATION OF MY CONTRACT.
Power train, Aug 23, 2018
SUV RATCHETS FORWARD FROM A STOP, ALSO HAS ISSUES IN TRAFFIC WITH BEING HESITANT TO PROPEL ITSELF FORWARD. THIS HAS RESULTED IN UNSAFE TRAFFIC SITUATIONS AS THE POWERTRAINS ABILITY TO ACT AS EXPECTED, HAS NOT BEEN MET CAUSING DELAYS IN CROSSING ROADS OR ACCELERATION FROM STOPLIGHTS/SIGNS.
Power train, Aug 11, 2018
THIS CAR STALLS INTERMITTENTLY WHEN ACCELERATING FROM A STOPPING POSITION TO A MOVING POSITION. I'VE STOPPED AT A STOP SIGN AND WHEN I PUSH THE PEDAL TO ACCELERATE THE CAR PAUSES OR HESITATES. AFTER A FEW SECONDS, THE CAR THRUSTS FORWARD, THAT THAT HESITATION IS SCARY AND NOT SAFE. THIS ALSO HAS HAPPENED WHILST IN TRAFFIC. AS TRAFFIC BUILDS IT CAUSES THE CAR TO MAKE MULTIPLE STOPS. AS I'VE GONE TO ACCELERATE AGAIN I'VE HAD THE CAR HESITATE CAUSING CARS BEHIND ME TO HONK AND CREATING AN UNSAFE DRIVING PATTERN. WE PURCHASED THE CAR BRAND NEW, SO THIS IS REALLY DISAPPOINTING.
Power train, Aug 6, 2018
MY 2017 HYUNDAI TUSCON HAS A DUEL CLUTCH TRANSMISSION. I HAVE HAD PROBLEMS WITH IT EVER SINCE WE PURCHASED IT. I HAVE HAD IT BACK TO THE DEALER SEVERAL TIMES. WHEN YOU ARE SITTING IN TRAFFIC AND TRY TO GO THE TRANSMISSION HESITATES, WHEN YOU COME TO A STOP AND GO TO TAKE OFF THE TRANSMISSION IS IN THE WRONG GEAR AND YOU GET A BANG. THE DEALER TELLS ME THIS IS LIKE DRIVING A CAR WITH A CLUTCH I CAN DRIVE A CAR WITH A MANUAL TRANSMISSION AND I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THE CAR IS GREAT IF YOU NEVER HAVE TO STOP AND TAKE OFF. SOME DAYS IT'S BETTER THAN OTHERS. YOU CAN'T DRIVE THIS CAR LIKE A REGULAR TRANSMISSION CAR YOU CAN'T PULL OUT FOR FEAR THE CAR WILL NOT GO OR WILL BE IN THE WRONG GEAR. THIS CAR IS NOT SAFE. THE DEALERSHIP NEVER TOLD US THAT THIS VEHICLE HAD THIS PROBLEM. I WOULD HAVE NEVER PURCHASED THIS VEHICLE IF I WOULD HAVE KNOWN. THIS IS A ON GOING PROBLEM. BELOW IT SAYS WHEN DID THIS HAPPEN, IT HAPPENS ALL THE TIME.
Power train, Aug 6, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED. APPROXIMATELY 3-5 SECONDS LATER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO HYUNDAI VILLAGE OF DANVERS (24 COMMONWEALTH AVE, DANVERS, MA 01923, (978) 646-8890) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Power train, Jul 26, 2018
2017 HYUNDAI TUCSON WITH DUAL CLUTCH TRANSMISSION HESITATED TO ACCELERATE AFTER STOPPING AT A STOP SIGN AND TURNING RIGHT. WHEN IT FINALLY DID ACCELERATE IT WAS SLOW AND UNRESPONSIVE FOR A FEW SECONDS, CAUSING CROSS TRAFFIC TO BRAKE BEHIND ME. THE SAME HESITATION AND UNRESPONSIVENESS CAN OCCUR WHEN GOING STRAIGHT OR TURNING LEFT/RIGHT AFTER COMING TO A STOP. I BELIEVE THIS BEHAVIOR IS DUE TO THE DUAL CLUTCH TRANSMISSION.
Power train, Vehicle speed control, Jul 24, 2018
I HAVE BEEN EXPERIENCING A LACK OF ACCELERATION NUMEROUS TIMES AS I'M TRYING TO MERGE INTO TRAFFIC ON THE HIGHWAY AND ALSO AS I TRY TO ACCELERATE FROM A STATIONARY POSITION WAITING FOR A LIGHT AND CHANGING LANES ALSO. THREE MONTHS AGO I TOOK THE CAR TO THE DEALER AND I TOLD THEM OF THIS PROBLEM AND THEY SAID THEY WILL CHECK IT. WHEN I PICKED UP THE CAR I WAS TOLD THAT A RESET WAS DONE TO THE COMPUTER TO CORRECT THIS ISSUE. IT IS STILL HAPPENING. I HAVE BEEN IN CLOSE CALLS NUMEROUS TIMES AND I DON'T FEEL SAFE FOR MYSELF OR OTHERS ON THE ROAD BECAUSE OF THIS CONDITION. I WILL BE TAKING THE SUV TO DEALER AGAIN THIS WEEKEND TO HAVE THEM CHECK IT AGAIN. I HOPE THAT A RECALL HAPPENS BEFORE SOMEONE HAS A FATAL ACCIDENT BECAUSE OF THIS ISSUE. SUV HAS 19500 MILES.
Power train, Jul 17, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST, STATING THAT THE VEHICLE HAD A DUAL CLUTCH AND THE FAILURE WAS INHERENT TO THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Power train, Jul 4, 2018
PERIODICALLY AT STOP SIGN/LIGHT THE VEHICLE HESITATES WHEN ACCELARATOR PRESSED. TAKES A FEW SECONDS TO ENGAGE. VERY DANGEROUS WHEN ENTERTING TRAFFIC. YESTERDAY, LOST POWER ON INTERSTATE. BEGAN TO DECELEARTE WHEN I ACCELERATED. THE ENGINE ALSO BEGAN REVING UP AND DOWN WITHOUT ANY CHANGE IN ELEVATION OR ACCELARTION. BEFORE PARKING THE CAR IT BARELY HAD ENOUGH POWER TO MAKE SMALL INCLINE AND ENGINE MALFUNCTION LIGHT CAME ON. DIAGNOSTIC TESTING SHOWS NO PROBLEMS. DANGEROUS SITUATION.
Power train, Jul 2, 2018
MY 2017 HYUNDAI TUSCON LIMITED HAS A DUAL-CLUTH, 7-SPEED TRANSMISSION THAT IS UNSAFE AND UNPREDICTABLE. ON COUNTESS OCCASIONS THE VEHICLE HAS: 1)STALLED COMPLETELY FOR UP TO 5-6 SECONDS AFTER ACCELERATING FROM A STOP LEAVING ME EXPOSED IN THE MIDDLE OF AN INTERSECTION AND/OR ROAD WITH ONCOMING TRAFFIC ALMOST CAUSING SEVERAL SERIOUS ACCIDENTS, 2) RANDOMLY DROPPED OUT OF GEAR AT SLOW, ROLLING SPEEDS WITH THE ACCELERATOR IS PRESSED, CAUSING THE ENGINE TO REV AND THEN SUDDENLY JUMP INTO GEAR ALMOST CAUSING SEVERAL COLLISIONS, 3) DROPPED OUT OF GEAR GOING UP AN INCLINE, 4) STALLING WHEN PRESSING ON THE ACCELERATOR AT ROLLING SPEEDS ALMOST CAUSING MULTIPLE COLLISIONS. ALL OF THESE ISSUES HAPPEN VERY RANDOMLY, WITH OUT ANY WARNING, AND IN SLOWER, STOP AND GO TRAFFIC AND/OR WHEN ENTERING INTERSECTIONS. THIS IS OUR ONLY VEHICLE WE USE BETWEEN MY WIFE AND I, AND WE NO LONGER FEEL SAFE. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY HAVE BEEN UNABLE TO FIX IT. THE SERVICE REPRESENTATIVE EVEN STATED THAT THEY DO NOT KNOW OF ANY DEFINITE FIX FOR THIS DEFECT AND SAFETY ISSUE. HYUNDAI NOW WANTS TO REPLACE THE ENTIRE TRANSMISSION WITH ANOTHER DUAL-CLUTCH, 7-SPEED TRANSMISSION, WHICH IS NOT AN ACCEPTABLE RESOLUTION, AS THIS TRANSMISSION IS FLAWED AND UNSAFE. THEY REFUSE TO BUY THE CAR BACK. ADDITIONALLY, ARAPAHOE HYUNDAI IN COLORADO FAILED TO DISCLOSE THIS KNOWN TRANSMISSION ISSUE PRIOR TO ME PURCHASING THE VEHICLE. HAD I KNOW THIS, I WOULD HAVE NEVER PURCHASED THIS VEHICLE. IT IS ALSO NOTEWORTHY THAT HYUNDAI IS NO LONGER INSTALLING THE 7-SPEED, DUAL CLUTCH TRANSMISSION IN THE NEW HYUNDAI TUSCON'S, A CLEAR TESTAMENT THAT THEY KNOW IT IS FLAWED AND DANGEROUS. THEY ARE BEING SUED: WYLIE V. HYUNDAI, CASE NO. 8:16-CV-02102 THE NHTSA SHOULD FORCE HYUNDAI TO BUY ALL THESE CARS BACK. IT IS A TOTALLY UNSAFE VEHICLE. WHY HASN'T HYUNDAI RECALLED THIS FOR ALL YEARS!!??
Power train, Jun 29, 2018
MY 2017 TUCSON HESITATES FROM A STOP. IT SEEMS AS IF NO GAS IS GETTING IN. I'VE MENTIONED THIS TO MY DEALERSHIP WHEN I GO FOR AN OIL CHANGE BUT THEY SAID IT'S THE WAY THE CAR IS. I HAVE NOTICED OTHER PEOPLE ARE HAVING THE SAME PROBLEM AS I AM. I THINK HYUNDAI SHOULD LOOK INTO THIS MATTER AND RECALL THESE VEHICLES WITH A FIX. WE HAVE PAID ENOUGH MONEY FOR THE BRAND NEW CAR AND TO HAVE THIS ON GOING PROBLEM IS FRUSTRATING. NOT GOOD BUSINESS FOR HYUNDAI BECAUSE I'LL THINK TWICE BEFORE I BUY ANOTHER CAR FROM THEM.