2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints: structure
42 reports, newest first. Show all
Structure, Oct 19, 2021
When attempting to open the passenger side door after unlocking the car, the handle must be pulled numerous times. The door opens from the inside of the car with no issues, but cannot be opened from the outside. It started as three pills would open the door, but now it’s upward of 5-10 hard pulls to open the door from the outside of the vehicle. No warning lamps on the dash and only 37,000 miles. Not diagnosed by the manufacturer. This causes a major safety issue when needing to access the vehicle from the exterior and not being able to quickly or efficiently get into the vehicle.
Structure, Jul 26, 2021
Driving down 130 route, when my hood opened up and smashed my windshield...Driving about 55 miles an hour..
Electrical system, Structure, May 13, 2021
DOOR SMART KEY BUTTON HAS BROKEN (DRIVER'S & FRONT PASSENGER'S DOOR) USER IS UNABLE TO LOCK/UNLOCK THE CAR. USER MUST USE THE BEEPER OR KEY TO UNLOCK/LOCK THE CAR. WENT TO DEALERSHIP AND THE TOLD ME THAT THE CAR HAS BEEN FORCED BY SOMEONE BECAUSE IS VERY EASY TO STEAL. WENT TO ANOTHER PLACE AND THEY BASICALLY TOLD ME THAT THE BUTTON BROKE FROM USAGE NOT BY FORCING IT TO ENTER THE CAR AND PART IS VERY WEAK. VEHICLE HAS BEEN INDOORS AND OTHER VEHICLES DOESN'T. CAR COMPANY COULD KNEW THE ISSUE AS THE NEW REDESIGNED MODEL HAS A TOUCHSCREEN HANDLE TO UNLOCK.LOCK THE CAR.
Structure, Other or unspecified, May 8, 2021
THE REAR PASSENGER DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR OUTSIDE EVEN THOUGH THE LOCK/UNLOCK SEEMS TO BE FUNCTIONING. IT HAPPENED RANDOMLY.
Structure, May 3, 2021
THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR FROM THE OUTSIDE WHEN THE VEHICLE IS UNLOCKED. THIS IS A HAZARD AS IF THERE'S AN EMERGENCY AND A PERSON NEEDS TO EXIT THE VEHICLE THEY ARE UNABLE TO WITHOUT CLIMBING SEATS.
Structure, Apr 24, 2021
LEFT REAR PASSENGER DOOR WILL NOT OPEN, DOOR LOCKS WORK BUT DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.
Electrical system, Structure, Engine, Mar 31, 2021, fire
MY DAUGHTER WAS DRIVING HER CAR UP A HILL ON HWY 2 AND IT SLOWED TO A STOP. SHE PULLED OVER AND IT STARTED SMOKING. THE ENGINE CAUGHT FIRE AND BURNED HER CAR. IT WAS A TOTAL LOSS.
Structure, Mar 20, 2021
BACK RIGHT PASSENGER DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. I'VE READ ONLINE THAT MANY PEOPLE WITH 16-17 TUCSON'S HAVE HAD THIS PROBLEM. THIS SHOULD BE A SAFETY RECALL BECAUSE IN THE CASE OF AN ACCIDENT I DON'T KNOW HOW SOMEONE COULD BE HELPED OUT OF THE CAR WITHOUT CUTTING THE DOOR OFF. YOU CAN'T GET IN OR OUT THROUGH THAT DOOR VEHICLE WAS STATIONARY WHEN I NOTICED THE PROBLEM. PROBLEM EXISTS WHETHER ENGINE IS ON OR OFF.
Structure, Mar 16, 2021
THE REAR DIRVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE WHEN UNLOCKED. THE LOCKING MECHANISIM WORKS FINE, BUT THE HANDLE WILL NOT OPEN THE DOOR. THERE IS NO DAMAGE TO THE DOOR OR THE HANDLE. SOMETIMES IT WILL OPEN FROM THE INSIDE BUT IS NOT CONSISTANT. THIS IS A SAFETY HAZARD AS I HAVE A TODDLER THAT RIDES IN THE BACK SEAT DAILY. HOW AM I SUPPOSED TO QUICKLY GET HIM OUT OF THE CAR IN AN EMERGENCY SITUATION IF THE DOOR WILL NOT OPEN? THIS IS VERY SCARY TO THINK THAT I COULDNT REMOVE MY CHILD FROM THE CAR IN AN EMERGENCY. PLEASE HAVE HYUNDAI MAKE THIS RIGHT!
Structure, Mar 14, 2021
REAR DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLES.
Structure, Mar 12, 2021
DOOR OPERATION WAS WORKING FINE. THEN AFTER A TRIP UNLOCKED AND WALKED AROUND CAR TO REMOVE MY FIVE YEAR OLD AND DOOR WILL NOT OPEN. LOCK ENGAGES, HOWEVER DOOR WILL NOT UNLATCH.
Structure, Mar 11, 2021
THE PASSENGER DOOR ON THE DRIVER SIDE LOCKED ITSELF. CANNOT BE OPENED FROM EITHER INSIDE OR OUTSIDE. IT IS SAFETY CONCERN SINCE I CAN'T PUT CHILD LOCK ON THE OTHER PASSENGER SIDE JUST INCASE IT LOCKS ITSELF TOO. MY CHILD IS NOT SAFE
Structure, Mar 11, 2021
REAR PASSENGER SIDE DOOR NO LONGER OPENS WHEN "UNLOCKED". SAFETY HAZARD FOR PASSENGERS RIDING IN THE BACK, LIKE MY TODDLER. VEHICLE WAS PARKED WITH THE IGNITION ON AND CHILD IN THE ADJACENT SEAT. AFTER MANY TRIES TO LOCK/UNLOCK IT OPENED. NOW IT WILL NOT OPEN AT ALL UNDER ANY CIRCUMSTANCE.
Air bags, Structure, Jul 12, 2020, crash
FRONTAL SIDE WAS BADLY HIT BY OTHER PASSING CAR .IN A CROSSROADM..THE VEHICULE WAS WRECKED BUT THE AIRBAGS DID NOT DEPLYED. I CONTACTED HYUNDAI USA AND THEY TOLD ME TO CONTACT HYUNDAI PR. CREATED A CASE #3830 BUT THE INVESTIGATRO CLOSED THE CASE WITHOUT NOTICE OR INSPECTING THE DAMAGED OR CLAIM
Structure, Jan 28, 2020
I MADE A COMPLAINT ABOUT RIGHT REAR DOOR THAT WILL NOT OPEN OR UNLOCK FROM EITHER THE INSIDE OR OUTSIDE. CAN NOT BE OPENED EITHER MANUALLY OR ELECTRONICALLY. NOW THE LEFT REAR DOOR WILL ONLY OPEN FROM OUTSIDE HANDLE. A SAFETY ISSUE.
Structure, Oct 26, 2019
I WAS DRIVING ON I-45 IN HOUSTON 60MPH, GOOD WEATHER, GOOD ROAD, NO UNSAFE CONDITIONS. THERE WAS NO DEBRIS ON THE ROAD, NOR ANY TRUCKS CLOSE BY. FRONT PANEL OF PANORAMIC SUNROOF EXPLODED MAKING A HOLE THE SIZE OF A BASKETBALL.
Structure, Oct 9, 2019
RIGHT REAR DOOR WILL NOT OPEN OR UNLOCK FROM EITHER THE INSIDE OR OUTSIDE. CAN NOT BE OPENED EITHER MANUALLY OR ELECTRONICALLY. A SAFETY ISSUE.