2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints: other or unspecified
138 reports, newest first. Show all
Other or unspecified, Engine, Fuel/propulsion system, Apr 16, 2022
My 2017 Hyundai Tucson refuses to accelerate after a complete stop at a traffic light, or just refuses to change gears after making a turn, or simply just lose power although on cruise control while drive on the freeway. I have reported the issue several times to Hyundai and the dealership, it seems that nothing can't be done and Hyundai is not taking my concerns seriously. I am not afraid to drive the car since I have a long commute to work, I escape several accidents before because the other drivers were cautious and kind enough when they notice that my car couldn't accelerate. Drivers have blown the horn at me on the highway because the car refuses to accelerate or change gear while I am driving. I can press the gas pedal all the way down, still nothing. When I press the gas pedal down, the engine start shaking and making a weird noise while the car still not accelerating or changing gears. I also notice that I am burning more fuel than expected, and I always get below the average for typical MPG. I personally consider this car is unsafe to drive, and I am strongly thinking about trade it in.
Other or unspecified, Apr 5, 2022
Due to a faulty alarm and anti-theft system, my car was broken into and stolen. This has been an ongoing epidemic and Hyundai has done nothing to acknowledge and fix the situation. Even though the car is equiped with an alarm system, it only works for specific areas of the car, and rear windows can be broken and pried open without activating the alarm. The ignition can then be ripped out and driven without the key.
Other or unspecified, Engine, Mar 14, 2022
There was a recall for a malfunction in my engine that could potentially cause the vehicle to catch on fire. The signs associated were knocking in the engine, failure to accelerate, check engine light was on, and the oil light would come on when making turns. I made these observations before a recall was issued, and tried to have vehicle repaired from Priority Hyundai in Chesapeake, VA. They had my vehicle for 6 days and failed to diagnose my vehicle. Less than a month later, my daughter and I were almost hit on the interstate due to the car failing to accelerate. Took my vehicle to Hall Hyundai in Newport News, VA. They performed the recall items, and the car ran better, but I could still hear the knocking. February 7, 2022, my daughter and I were stranded because the car was not accelerating again. Pulled over to an Advanced Auto Parts store and the technician said there was a problem with the gaskets, but said he wouldn't drive it. Had my car taken back to Hall Hyundai and was told there wasn't any oil on the dipstick, but they had changed the oil a month before. Had an engine combustion cleaning done. Picked my vehicle up the next day and before I got home, the check engine light was back on, and the engine knocking. I no longer drive my car because my daughter is scared in it, and I have lost confidence that we aren't going to end up on the side of the road somewhere. The engine jumps as if the car is going to either take off or shut down completely. Asked the representative at Hall if I should bring the car back, but never received a response. The car and it has less than 100K miles on it. I've done the required maintenance. I like Hyundai cars, but will most likely switch brands because I can't get any help to repair a vehicle I've had for less than two years. I've paid rental car/maintenance fees that equal at least 8 car payments. The recall said repair or replace, and at this point, I feel a replacement is necessary.
Other or unspecified, Mar 6, 2022
My vehicle was not on the recall list and very much should have been. When I am at a complete stop and hit the gas pedal the vehicle rev up and hardly moves and then all of a sudden it will kick in and go... This is a BIG Safety Issue especially when you are at a light and or getting ready to turn or head into on coming traffic. Someone could die or get seriously injured. This is a HUGH Safety concern Still! I cannot repeat it enough. Its a very scary situation. Also when I am at a light or in traffic and start to slow down and just slowly go, the vehicle starts to shutter, like you can hear the dashboard/ front end shake. My Vehicle only has 56,000 miles.
Other or unspecified, Mar 1, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle would fail to accelerate upon the depression of the accelerator pedal as the oil pressure warning light would illuminate on the instrument panel. The contact took the vehicle to a dealer however, the dealer denied that there was a failure with her vehicle. The contact then took the vehicle to an independent mechanic who diagnosed a failure within the engine and linked the failure to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was notified of the failure and the contact was provided a case number. The vehicle had yet to be repaired. The failure mileage was approximately 69,000.
Other or unspecified, Feb 22, 2022
The doors will not open from the inside or the outside. They were working in the morning and later that afternoon with a child in the rear the rear door would not open. Dealer replaced actuator on that door but this is a common occurrence if you look on the internet. If there was a car accident or emergency children would be stuck in the back seat.
Other or unspecified, Feb 18, 2022
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-727. THE CONSUMER STATED THE COMPUTER SYSTEM FAILED AFTER HAVING THE RECALL REPAIR COMPLETED. THE CONSUMER SET ANOTHER APPOINTMENT WITH THE DEALERSHIP TO HAVE THE VEHICLE INSPECTED.
Other or unspecified, Feb 15, 2022
The vehicle started to having loss of power problem when reaching around at the speed of 60mph in highway. Due to this problem, the acceleration suddenly dropped sometime and i was not able to keep up with the flowing highway traffic and this highly risked my vehicle from being hit by the behind vehicle. This has put mine and other drivers safety at higher risk. Later after few weeks the engine warning light popped up on my dashboard. I checked my vehicle VIN in NHTSA website and found my vehicle have a recall related to the engine failure so took my vehicle to the nearest dealership but they also showed fault on something else and asked around $4000 to fix it all. I could not do it due to higher cost but they took $200 for diagnostic fees. They did not fix my recall too.
Other or unspecified, Feb 4, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated that the check engine warning light was illuminated. The vehicle also hesitated during acceleration. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the coils were replaced. The manufacturer was not contacted. The failure mileage was approximately 78,000.
Other or unspecified, Jan 12, 2022
The contact owns a 2017 Hyundai Tucson. The contact stated the tire pressure was low. The contact stated that while driving at an undisclosed speed over a railroad track, the vehicle stalled. The contact was able to restart the vehicle. There was an unknown green light on the instrument panel. Additionally, the contact stated the gear shifter would inadvertently move without driver input. The vehicle was taken to the local dealer and air was added to the tire however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 28,484.
Other or unspecified, Jan 11, 2022
A couple of months ago, my car came to an abrupt stop in the middle of the freeway, Had I not been close to the shoulder, I could have been crushed to death. I was shortly notified through mail that my particular car year and model had several factory safety recalls and to take into service immediately. I booked immediately and their first available spot was January 3rd, 2022. The car was kept for couple of days and I picked it up on the 6th. I was told by the service advisor at Hyundai Van Nuys that everything was taken care of. Today, just 4 days later my car comes to a near halt yet again in the middle of the freeway, this time with my 9 month old baby in the car seat. The hood of my vehicle was smoking.
Structure, Other or unspecified, Jan 3, 2022
The driver side door suddenly will not open with the key fob or the key. There is no damage to my door and I have kept it well maintained. I feel this is a faulty issue that Hyundai should repair because it is not fault of my own.
Other or unspecified, Nov 29, 2021
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while his wife was driving at an undisclosed speed, the vehicle hesitated and stalled. The vehicle was taken to the dealer. The dealer installed a software update containing a new Knock Sensor Detection System (KSDS). The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,800.
Other or unspecified, Nov 29, 2021
This vehicle is lagging or hesitating when shifting in the lower gears while driving. The vehicle hesitates to accelerate and the RPMs raise to approx. 3000-3500 before shifting into the next gear. This is especially dangerous when turning from an intersection. The vehicle does not malfunction like this every time. There does not seem to be a pattern with when or why the vehicle does this, it is kind of random.
Other or unspecified, Nov 23, 2021
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The contact called an independent mechanic who informed her that the knocking sound needed to be addressed immediately and referred her to a dealer for assistance. Before calling the dealer, the contact received a recall notice for NHTSA Campaign Number: 21V727000 (Engine) which she linked to the failure. The contact then called the dealer and was informed that the part for the recall repair was not yet available. The contact also contacted Huntington Hyundai (1221 E Jericho Turnpike, Huntington, NY 11743) and was informed that since she did not purchase the vehicle from the dealer, they could not service her vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. Parts distribution disconnect. (RECALL RELATED INCIDENT) TS
Other or unspecified, Oct 26, 2021
My vehicle had an engine failure. I was driving the Vehicle and suddenly the oil pressure light came on, loud noises came from the engine rapidly came after the oil pressure light, and the car stalled out within a minute of the oil pressure light coming on. Judging by the sounds, I believe there was a catastrophic engine failure. This situation appears to be exactly as described in NHTSA Recall # 21V727000. Since this recall was issued, Hyundai has not provided any notice to people that such a major safety issue had potential to occur. The vehicle has been towed to a Hyundai Dealership. However, neither the Hyundai dealership nor Hyundai can provide any meaningful communication other than they would begin their inspection of the vehicle in as soon as one month from when they vehicle was placed in their possession, however, given the exact circumstance described in NHTSA Recall # 21V727000 is what took placed, I find it difficult to believe that any other situation could have lead to this engine failure for a vehicle that is just approaching 50,000 miles
Other or unspecified, Latches/locks/linkages, Oct 25, 2021
Purchased my 2017 Hyundai Tucson 1.6 Turbo SUV in mid-July 2021 from CarMAX. Brought it into their service department because it seemed like the battery was dying due to the car not wanting to start/turn over, or turning over veeeerrrry slowly, while holding down the push-button start. CarMAX replaced the battery and checked over the acceleration issues I also reported. At that time (July), the vehicle had also randomly opened it's trunk, with no outside communication to do so. At first I thought it was a fluke, but it's been happening so often lately (now October 2021) that now my husband is constantly checking to make sure the trunk is closed-because the key fobs will be hanging up/away from people/out of pockets but the trunk will still open randomly. TODAY, 25OCT2021, I got a phone call from my husband while I'm at work-telling me that while he was driving our son to work, the trunk decided to RANDOMLY OPEN WHILE DRIVING DOWN THE ROAD, spilling all the contents of my trunk out onto the highway!! This is clearly some kind of electrical issue, that I see other Hyundai owners have been experiencing since AT LEAST 2011-and not all Tucsons, either! When calling around to various mechanics (because the car is, of course, out of warranty), its going to be at least $150 to diagnose the problem (not including FIXING it), and I have to either sit and wait all day for the fix to be done (IF it can be fixed same day!) and be without my only vehicle. This seems to be a recurring issue with Hyundai vehicles, which is quite sad, because I've owned Hyundais before and they were WONDERFUL cars. I would hate to have reached the end of my relationship with Hyundai after seeing all the ELECTRICAL issues that seem to be popping up everywhere, causing fires, causing people's cars to randomly STOP and/or TURN OFF in traffic (have had that happen also, with a Toyota), vehicle FIRES, lights burning so hot they melt their housings, etc. THESE ARE *ALL* ELECTRICAL/WIRING HARNESS RELATED!
Other or unspecified, Oct 24, 2021
My back passenger door won't open from the inside. The door appears to be unlocked, but it doesn't open. I recently received notice that Hyundai has issued a warranty extension for the door latch on this model, so it's a known issue that's obviously quite common. It seems to me that a widespread door latch malfunction is a safety issue that would be better addressed with a recall. I appreciate that my current problem will be covered under warranty. But stories shared online from other owners would lead me to believe that my other doors are likely to fail as well, and the extended warranty is only good until 100,000 miles. That may sound generous, but if they know their door latch is faulty, they should be required to replace all 4 doors with a latch that's not likely to fail.
Other or unspecified, Sep 13, 2021
I bought this car as a certified pre-owned vehicle 5 weeks before this incident occured... While driving on a highway with a full load in the trunk, several warning lights progressively came on: traction control, downhill assist, oil and emergency brake. I continued to my destination (airport parking garage) as there was nowhere safe to pull off. As I approached the airport, an additional large red triangle illuminated in the center of the dashboard saying "check ----" (4 letters, I don't remember what they were). I stopped to get my parking ticket, and the car rolled backward as I tried to begin moving. I gunned the engine, and was able to get to a parking spot, but felt the car had very little power. On my return approximately 36 hours later the oil light was still on; so it was towed to the nearest Hyundai dealer. The tow truck driver commented on it having low power as he tried to drive it onto the tow truck ramp. This Hyundai dealer was unable to find anything wrong. I drove it to the dealer from whom I had bought the car; they tried to recreate the situation where this occurred, and said they were unable to do so. I am concerned as this problem has not been diagnosed or repaired, and did cause a partial loss of power, which could have caused an accident. My dealer has traded me out of this vehicle into another car, as I no longer felt safe in this one.
Vehicle speed control, Other or unspecified, Aug 19, 2021
When accelerating from a stop, the vehicle "chugs" or hesitated substantially before actually accelerating. There is usually a noticeable jerk at that point as well. Concern is this usually happens when turning and has caused safety issues related being stuck in an intersection until the transmission releases and allows the vehicle to accelerate. Several trips to the dealership have provided no repair/relief to the issue. We are always informed its a known issue with the double-clutch engine and just something we need to get used to. Most recently, the transmission is "slipping" when accelerated. This has happened at minimum 5 times in the past month.
Other or unspecified, May 19, 2021
The Turbo is going out which causes the vehicle not to accelerate. The repair shop also mentioned if the Turbo goes out completely it will cause engine damage.
Electrical system, Other or unspecified, May 18, 2021
I own a 2017 Hyundai Tucson. While trying to get my elderly Grandmother out of the backseat to her appointment the rear drivers side door failed and would not open. After multiple attempts trying to open from outside and inside my ninety year old Grandmother had to maneuver herself to get out of the other door. This is a safety issue and Hyundai needs to address it. I have spoke with multiple Hyundai owners whom have experienced the same problem. What if there was an emergency/fire and no access to an available door??? I’m unsure if my service warranty will cover it, I’m scheduled to have it replaced but of course Hyundai is out weeks for appointments. With growing concern and thousands with the same problem this needs to be addressed immediately!
Other or unspecified, May 17, 2021
We had a recent onset of issues with our 2017 Tucson Limited Ultimate that is alarming and potentially dangerous. I am most concerned with the safety of my wife and child as this is her primary vehicle. We have a new issue, relating to the door locks - that I would like to address, but would like to give the recent history or events before I get to that. We recently addressed a recall relating to a brake module - a potential fire hazard, as well as failed Turbo that caused a sudden loss of power at a critical time. This could have been a potential wreck, but thankfully it was avoided. Now we are at another safety issue that needs to be addressed with the door locks. This is concerning, inconvenient, and most likely not covered as a recall as it should be. Around 6 months ago there was a sudden power loss and whistling sound from the engine compartment. This happened while entering a turn in a busy intersection, which could have caused an accident. I took it to the dealer, and the problem was diagnosed as a faulty Turbo Charger and required order and replacement. Luckily this was covered on the warranty. The problem was resolved. Then I received a notification of a recall for the Brake Control Module because of the potential of fire in the engine compartment. I scheduled an appointment at my local dealer and had that replaced at no additional cost to me. My local dealership was about to resolve this issue as well. Today, I went to take my daughter to school and the rear passenger door would not open from the outside or the inside. The door lock clicks, but we are not able to exit the vehicle from that side or open the door from the outside. Upon researching on the internet, it's a ongoing issue with the door actuator. https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/ I scheduled an appointment for Monday, but it is again, a safety issue, and this will not be covered and most likely cost me out of pocket. Can you help?
Other or unspecified, Service brakes, May 13, 2021
RECALL LETTER HASN'T BEING RECEIVED. DOES APPLY TO MY MODEL. FRIENDS HAVE THE SAME CAR AND RECEIVED A CAR. BY CHECKING VIN NUMBER VEHICLE HAS BEEN ASSEMBLED ON THE SAME LINE AS MY TUCSON.
Other or unspecified, May 13, 2021
2017 HYUNDAI TUCSON, ALERTS DRIVER THAT THE REAR LEFT BRAKE BULB IS BAD. BUT WHEN THE LAMP IS REMOVED THE BULB LOOKS DARK BUT THE INSIDE LEADS AREN'T BROKEN. BUT THE BULB SOCKET LOOKS LIKE BURNED. CAR HAS ONLY 49,263MILES