2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints: other or unspecified
138 reports, newest first. Show all
Structure, Other or unspecified, May 8, 2021
THE REAR PASSENGER DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR OUTSIDE EVEN THOUGH THE LOCK/UNLOCK SEEMS TO BE FUNCTIONING. IT HAPPENED RANDOMLY.
Other or unspecified, Apr 21, 2021, fire
MI CARRO SE PRENDI EN FUEGO CORRIENDO MIENTRAS YO MANEJABA SIN AS DE LA NADA EN LA AUTOPISTA
Electrical system, Other or unspecified, Apr 21, 2021
THERE IS A RECALL OUT FOR MY VEHICLE TO FIX / REPLACE PARTS AS A GLITCH WITH THE ELECTRICAL SYSTEM COULD CAUSE AN ENGINE FIRE (HYUNDAI RECALL 195). I WAS TOLD WHEN I BROUGHT THE VEHICLE INTO THE DEALERSHIP THAT I WOULD HAVE TO WAIT 5 MONTHS BEFORE THEY COULD FIX IT.
Other or unspecified, Forward collision avoidance, Mar 27, 2021
ON MARCH 18, 2021 I TOOK MY 2017 HYUNDAI TUCSON INTO TITUS WILL OF OLYMPIA WASHINGTON IN TO GET THE 98HYZ CAMPAIGN DONE IS THE ABS KIT PUT IN. EVERY SINCE THEN MY MOTOR HAS BEEN MAKING A TICKING NOISE. WHICH IT HAS NEVER MADE BEFORE. IT GETS LOUDER WHEN IT GOES INTO DRIVE. MY COMPLAINT IS I'M WONDERING IF OTHER PEOPLE HAVE GOT THE SAME COMPLAINT AFTER GETTING THIS WIRING KIT INSTALLED. AND I DON'T KNOW IF IT'S SAFE TO DRIVE. I'M TAKING IT BACK HERE NOT APRIL 7, 2021 TO HAVE THEM FIX IT CORRECTLY.
Electrical system, Other or unspecified, Engine, Mar 22, 2021, fire
TRAVELING WITH WIFE AND INFANT WESTBOUND 210 FREEWAY IN PASADENA, CA. AT HIGHWAY SPEED. WIFE AND I HEARD A CONTINUOUS, MUFFLED CLICKING SOUND FOR 20-30 SECONDS. I FELT A SLIGHT LOSS OF ENGINE POWER, AT WHICH POINT, I BEGAN MAKING MY WAY FROM THE HOV LANE TO EXIT. WHILE MOVING OVER, I SAW A PUFF OF LIGHT GRAY SMOKE FROM THE REAR FOLLOWED IMMEDIATELY BY SIMILAR SMOKE AND THEN SOME FLAMES FROM UNDER THE HOOD. THERE WAS VERY LITTLE TO NO ENGINE POWER AT THIS TIME AS I CAME TO A STOP ON THE SHOULDER, PLACED IT IN PARK AND TURNED OFF THE IGNITION. AS WE STOPPED, THE FLAMES BECAME MUCH GREATER. WE WERE ALL ABLE TO QUICKLY EXIT AND GET TO A SAFE DISTANCE. AS AN ASIDE, WE HAD ONLY DAYS BEFORE RECEIVED A RECALL NOTICE FOR THIS VEHICLE FROM HYUNDAI TO ADDRESS A MANUFACTURER DEFECT THAT COULD CAUSE SPONTANEOUS, NON-COLLISION ENGINE FIRES. I HAD NOT HAD OPPORTUNITY TO TAKE IT IN YET.
Other or unspecified, Mar 22, 2021
FRONT AND REAR DOORS WILL NOT OPEN ON PASSANGER SIDE FROM OUT OR INSIDE OF VEHICLE
Other or unspecified, Service brakes, Mar 15, 2021
I RECEIVED A RECALL NOTICE THAT STATES I MUST PARK OUTSIDE DUE TO A FIRE HAZARD. I CALL TO SCHEDULE THE REPAIR AND I AM INFORMED THE PARTS ARE ON BACK ORDER AND THEY HAVE NO IDEA WHEN THEY ARE GOING TO GET THEM.
Other or unspecified, Feb 9, 2021
THERE IS STILL NO REMEDY FOR THE CURRENT ABS RECALL ON MY VEHICLE.
Other or unspecified, Jan 19, 2021
FRONT PASSENGER'S DOOR TAKES MORE THAN ONE TRY TO OPEN. SAME PROBLEM HAPPENED TO THE DRIVER'S DOOR. VEHICLE WAS LOCKED AND STATIONARY BOTH TIMES. APPARENTLY THIS ISSUE IS PRETTY COMMON WHEN IT SHOULDN'T. IT'S A MAJOR SAFETY CONCERN AND I'M CONCERNED THAT ANOTHER ONE OF THE DOORS COULD FAIL TO OPEN DURING AN EMERGENCY.
Other or unspecified, Dec 31, 2020
THE AUTOMATIC DUAL CLUTCH HESITATES WHEN ATTEMPTING TO ACCELERATE AND HAS ALMOST CAUSED MULTIPLE ACCIDENTS ON THE EXPRESSWAY DUE TO THIS ISSUE, ESPECIALLY WHEN MERGING OR TURNING. VEHICLE STALLS FOR 30 SECONDS OR MORE.
Electrical system, Other or unspecified, Oct 29, 2020
OUR 2017 HYUNDAI TUCSON IS GOING THROUGH A LOT OF OIL. WE ARE HAVING A CONSUMPTION TEST DONE. I CALLED THE HYUNDAI DEALER WHERE WE HAD THE OIL CHANGE AND HE SAID HE HEARD SOMETHING ABOUT HYUNDAI TUCSON'S BURNING THROUGH A LOT OF OIL. I DID SEE A LAWSUIT FOR THE 2016 MODELS AND THINK 2017 MODELS ARE HAVING SIMILAR ISSUE. OUR SEAT RECLINING ELECTRICAL BUTTON IS ALSO FAILING THE SEAT TO RECLINE PROPERLY.
Other or unspecified, Jun 26, 2020
VEHICLE IS HESITANT TO ACCELERATE. STUTTERS AND SHAKES. RETURNED IMMEDIATELY TO AUTO MECHANIC DEPARTMENT ON SEVERAL OCCASIONS. I WAS CONTINUOUSLY TOLD THE VEHICLE ONLY NEEDED WARMING. I SPECIFICALLY ASKED WHEN PURCHASING THIS VEHICLE IF THIS OFFERED A SMOOTH RIDE. CAR SALESMAN GUARANTEED SMOOTH AND SAFE. SO FAR IT HAS BEEN EVERYTHING BUT THAT. I AM ALSO EMBARRASSED TO GIVE ANYONE A RIDE DUE TO THE SHAKING STUTTERING. *TR
Other or unspecified, Mar 26, 2020
REAR WINDOW SPONTANEOUSLY SHATTERED IN THE SPRING OF 2018 (EARLY MAY). CALLED DEALERSHIP WHO COULDN'T REPLACE AND SENT TO GO THROUGH INSURANCE. FALL OF 2019 (SEPTEMBER) THE SAME WINDOW SPONTANEOUSLY SHATTERED. BOTH TIMES NO PHYSICAL INJURY TO WINDOW, CAR WAS PARKED IN LOCKED LOT. THESE OCCURRED AT CHANGE OF SEASON. UPON RESEARCHING THIS ISSUE THERE ARE NUMEROUS DISCUSSIONS OF SPONTANEOUSLY SHATTERING WINDOWS FOR HYUNDAI VEHICLES. LUCKILY NO ONE WAS HURT THIS TIME. REPORTS OF THIS OCCURRING VARY FROM WHILE IN MOTION OR PARKED, ALTHOUGH BOTH OF MINE OCCURRED WHILE THE CAR WAS PARKED.
Other or unspecified, Nov 2, 2019
DTC PROBLEM. WHEN STOPPED AND I STEP ON THE GAS TO MOVE, MY CAR 'STUTTERS' AND SEEMS LIKE THE CAR WILL STALL. IF I PUT MY FOOT ON THE GAS IT WILL LEAP FORWARD. IN STOP-AND-GO TRAFFIC, MY CAR STUTTERS ALONG AND THIS HAS BECOME QUITE DANGEROUS WHEN THE TRAFFIC IS VERY BAD. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR IN JANUARY 2018 BUT HAD PROGRESSIVELY GOTTEN WORSE. THE DEALERSHIP SAID IT IS NORMAL FOR THE CAR AND THEN SAID IT NEEDS A SOFTWARE UPDATE BUT MY CAR DOES NOT HAVE ONE.
Other or unspecified, Oct 28, 2019
I WAS DRIVING MY CHILDREN TO SCHOOL WHO WERE SITTING IN THE BACK SEAT WHEN WE HEARD A HUGE POP AND THE GLASS ABOVE THEM WAS SHATTERED AND STARTING FALLING ON THEM. IT WAS VERY SCARY AND THE CHILDREN BECAME VERY EMOTIONAL. I IMMEDIATELY CALLED THE CAR DEALERSHIP AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO AND I WOULD BE BETTER OFF CALLING INSURANCE.
Other or unspecified, Sep 6, 2019
MY 2017 TUCSON FEELS AS THOUGH IT WILL STALL DURING SLOW SPEEDS, SUCH AS IN A DRIVE WAY, OR IN STOP AND GO TRAFFIC. IT STUTTERS AS THOUGH IT IS A MANUAL CLUTCH TRANSMISSION WITH AN INEXPERIENCED DRIVER. IN ADDITION, WHEN TAKING OFF FROM A STOP SIGN, THE CAR OFTEN DOES NOT RESPOND APPROPRIATELY TO ACCELERATION AND WILL NOT MOVE EVEN WHEN THE ENGINE REVS AT A HIGHER RPM. I HAVE HAD MANY CLOSE CALLS WHEN TURNING RIGHT ONTO A BUSY STREET AND MY CAR DOES NOT RESPOND CREATING A HAZARD AS I ROLL SLOWLY INTO ONCOMING TRAFFIC. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND HAVE BEEN TOLD THAT THEY CANNOT RECREATE THE COMPLAINT DURING A TEST DRIVE AND THAT THE STUTTERING IS DUE TO THE DUAL CLUTCH TRANSMISSION AND THAT IS IS SUPPOSED TO PERFORM THIS WAY. THE LAST TIME I TOOK IT IN (JULY 2019), I WAS TOLD THAT THEY DID A SOFTWARE UPDATE, BUT THIS DID NOT IMPROVE THE PROBLEM AND IT SEEMS TO BE GETTING WORSE. THIS VEHICLE IS ONLY TWO YEARS OLD, BUT I AM CONCERNED ABOUT MY SAFETY AND THE SAFETY OF MY FAMILY, SO AM PLANNING TO TRADE IT IN TO HYUNDAI AND PURCHASE ANOTHER VEHICLE THAT DOES NOT HAVE THE DUAL CLUTCH TRANSMISSION.
Other or unspecified, Jun 16, 2019
CAR SHAKES WHEN GOING FROM IDLE AND RELEASING THE BRAKE PRIOR TO PUTTING FOOT ON THE GAS. SHAKES WHILE IN PARK AS WELL. MOST NOTICEABLE WHILE SITTING IN TRAFFIC AT RED LIGHT, RELEASE BRAKE, INCH UP A FEW FEET WITHOUT TOUCHING ANY PEDALS CAR WILL SHAKE AND SHUTTER.
Other or unspecified, Engine, May 9, 2019
WHEN THE AIR CONDITIONER IS TURNED ON THERE IS STINGY SMELL COMING OUT OF THE VENTS BUT IN A FEW MINUTES IT GOES AWAY. I DON'T KNOW IF THERE IS A LEAK IN THE SYSTEM. I MENTIONED IT TO THE DEALER AND THEY SAID THEY HAVEN'T RECEIVED ANY RECALLS ON THAT PROBLEM. HAPPENS EVERY DAY I USE THE CAR.
Power train, Other or unspecified, Apr 25, 2019
EVERYTIME I STOP AT A LIGHT OR SLOW DOWN I ALMOST GET IN A ACCIDENT BECAUSE THE TRANSMISSION KEEPS FEELING LIKE IT WONT SHIFT AND STALL OUT AND HAS NO POWER. THIS IS A KNOWN PROBLEM I NEED A RESOLUTION FOR PLEASE. I HAVE KIDS AND GOT THIS SUV FOR SAFETY BUT NOW I AM SCARED TO DRIVE WITH THEM
Other or unspecified, Fuel/propulsion system, Feb 28, 2019
1-AL ARRANCAR EL VEHICULO DE MANERA OCACIONAL SE QUEDA AHOGADO NO, NO INICIA Y SI LO HACE NO ALCANZA LA MARCHA APROPIADA, COMO SI PASARA UN EXCESO DE COMBUSTIBLE O COMO SI ESTE NO SE ESTUVIERA INYECTANDO. 2-) AL ARRANCAR EN TRAFICO CONGESTIONADO DONDE SE PRODUCEN ARRANQUES Y FRENADOS Y VICEVERSA EL CARRO LO HACE CON BASTANTE DIFICULTAD, GOLPEANDO FUERTE PARECIDO A TRANSMISION, SON GOLPETEOS DE ARRANQUE Y RETROCESO A LA VEZ, CREANDO LA SENSACION DE UN VEHICULO QUE NO VA A AVANZAR.SIEMPRE LO HACE EN MOVIMIENTO DESPUES DE ESTAR CALIENTE MAS DE 30 -60 MINUTOS EN MARCHA.
Power train, Other or unspecified, Electronic stability control (ESC), Feb 11, 2019
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
Other or unspecified, Jan 29, 2019
STARTING OUT FROM A COMPLETE SROP THE ENGINE OR TRANMISSION HESITATES, THEN FIRES UP QUICKLY PROPELLING YOU FORWARD. IT HAS CAUSED NEAR MISSES WHEN WE PULL OUT INTO TRAFFIC. WE PURCHASED THE CAR NEW IN LATE DEC 2016 AND RETURNED TO DEALER 3 MONTHS LATER REPORTING THIS ISSUE. ITS BEEN BACK 3 TIMES TOTAL. NOW I'M READING THAT HYUNDAI HAS BEEN AWARE OF THIS PROBLEM AND REFUSES TO GIVE ANY RELIEF TO OWNERS OF THE TUSCONS AND OTHER CROSSOVERS HAVING THE SAME PROBLEMS. IT IS A SERIOUS SAFETY HAZARD GUARANTEED TO SERIOUSLY INJUE, MAME OR KILL PEOPLE. I SEE COMPLAINTS FROM ALL OVER THE U.S., SO ITS NOT SOMETHING WEATHER RELATED OR ALTITUDE RELATED AS OTHERS HAVE BEEN TOLD BY THEIR DEALERS SERVICE DEPTS.
Vehicle speed control, Other or unspecified, Engine, Jan 11, 2019
WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I'VE LET THEM KNOW THERE IS AN ISSUE MULTIPLE TIMES OVER THE PAST 3 MONTHS.
Other or unspecified, Dec 11, 2018
WHILE I DRIVE, MY TUCSON STALLS. I'M NOT SURE WHY. BUT IT STALLS AND IT TAKES AWHILE FOR IT TO SHIFT THROUGH GEARS. I HAVE STALLED ON HILLS AND AROUND TURNS.
Power train, Vehicle speed control, Other or unspecified, Dec 6, 2018
TRAFFIC WAS CLEAR AND ATTEMPTED TO TURN LEFT. WHILE DOING SO, THE VEHICLE ABRUPTLY STALLED AND I COULD NOT ACCELERATE TO MY LANE, CAUSING BRIEF PANIC SINCE I WAS IN THE VEHICLE WITH MY BABY AND A FREIGHTLINER WAS NOW APPROACHING. THE VEHICLE RESPONDED IN THE SAME MANNER WHILE MY HUSBAND DROVE IT SEVERAL DAYS LATER. ADDITIONALLY, THERE WAS A HORRENDOUS SMELL COMING FROM THE VEHICLE AS WE TRAVELED IN TRAFFIC AT ABOUT 3MPH OR LESS. MY HUSBAND AND I WERE ON EDGE AND JUST WANTED TO GET HOME SAFELY WITHOUT ANY FURTHER ISSUES WITH THE TUCSON. WE PURCHASED THE VEHICLE FROM HYUNDAI OF LONGVIEW ON NOVEMBER 29, 2017.