2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints: other or unspecified
138 reports, newest first. Show all
Other or unspecified, Engine, Fuel/propulsion system, Oct 20, 2018
VEHICLE FREQUENTLY, INTERMITTENTLY, STALLS DURING TAKE OFF FROM A STOP. WHEN ACCELERATING FROM A STOP SIGN OR TRAFFIC LIGHT VEHICLE WILL SIMPLY ROLL AS IF IT IS FREELY ROLLING IN NEUTRAL BUT IS NOT RECEIVING ANY POWER OR ACCELERATION FROM THE ENGINE FOR APPROXIMATELY 3 TO 5 SECONDS BEFORE ENGINE/DRIVETRAIN ENGAUGES AND VEHICLE ACCELERATES. THIS CREATES AN EXTREME SAFETY HAZARD WHEN YOU HAVE THE VEHICLE IN AN INTERSECTION AND ACCELERATE TO MAKE A LEFT TURN IN A GAP IN TRAFFIC AND END STUCK IN THE INTERSECTION OR IN FRONT OF AN ONCOMING VEHICLE BECAUSE THE VEHICLE IS ONLY ROLLING AND NOT ACCELERATING. THIS ISSUE HAS BEEN REPORTED TO HYUNDAI USA CORPORATE WHO HAS CHOSEN NOT OFFER ANY REMEDY AND HAS IT STATED TO ME THIS IS A "CHARACTERISTIC OF MY VEHICLE.". HYUNDAI USA HAS CONTINUALLY REFERRED ME BACK TO THE DEALERSHIP, WHO DOES NOT HAVE A FIX FOR THIS ISSUE. HYUNDAI USA HAS EVEN PLACE THE BLAME FOR THIS ISSUE ON THE DEALERSHIP. HOWEVER THE ISSUE HERE IS THAT HYUNDAI USA ENGINEERS HAVE NOT ADMITTED TO HAVING THIS PROBLEM OR CREATED A FIX TO THIS PROBLEM TO ROLL OUT TO THE DEALERSHIP TO ALLOW THEM TO REMEDY THIS PROBLEM. THIS IDENTICAL ISSUE HAS BEEN REPORTED AND ISSUED AS A RECALL IN PRIOR MODELS OF THIS VEHICLE, YET HYUNDAI REFUSES TO DO ANYTHING ON THIS MODEL
Other or unspecified, Feb 24, 2018
I LEASED THIS CAR LESS THAN A YEAR AGO AND IT WAS DRIVING FINE IN THE BEGINNING. NOW IT HESITATES GO AFTER I STOP. I ALMOST GOT KILLED MAKING A LEFT TURN INTO ON COMING TRAFFIC WHICH I HAVE TO DO EVERY SINGLE DAY LEAVING WORK AND THE CAR DOESNT CHANGE GEARS RIGHT AWAY. IT TAKES 3-25 SECONDS TO ACCELERATE. IT IS SUPER DANGEROUS I AM AFRAID I MIGHT GET KILLED LEAVING MY JOB ONE DAY. IT DOES THE SAME THING WHEN ACCELATING FROM A LIGHT. IT ALSO VIBRATES WHILE IM DRIVING. HYUNDAI WONT DO ANYTHING ABOUT IT AND IM REALLY SCARED TO DRIVE THIS CAR THAT I PAY A LOT OF MONEY FOR EVERY MONTH. IT DRIVES LIKE A 15 YR OLD CAR ALL OF A SUDDEN AND I DONT KNOW WHAT TO DO WITH IT SINCE IM IN THIS LEASE FOR ANOTHER 2 YEARS AND SOME CHANGE. IT ALSO JERKS AFTER TAKING OFF. IT IS VERY HAZARDOUS WHEN MAKING A LEFT TURN IF I DONT LEAVE ENOUGH TIME I WILL GET HIT BY A CAR.
Electrical system, Other or unspecified, Feb 13, 2018
MY CAR WAS PARKED IN MY DRIVEWAY. I ONLY HAD IT LESS THAN A MONTH (NEW). I TRIED TO REMOTE START IT & IT WOULDNT WORK. I WENT OUTSIDE TO START IT & IT WOULDN'T TURN OVER, ALL LIGHTS ON DASH WERE LIT UP. I LIFTED MY HOOD- A SQUIRREL NEST WAS BUILT UNDER HOOD. WIRING HARNESS CHEWED UP, INSULATION UNDER MY HOOD RIPPED OFF, NUMEROUS AREAS OF HARD PLASTIC COVERING MY HEADLIGHT UNDER HOOD AND ALONG INSIDE FRAME OF CAR ALL CHEWED UP. ALL THINGS CHEWED WERE MADE OF SOY BASED MATERIALS.I HAD MY CAR TOWED TO MY MECHANIC, NOT HYUNDAI DUE TO THE FACT THAT THEY DON'T ACCEPT RESPONSIBILITY. I HAD SIMILAR PROBLEMS (3X) W/MY HONDA 2014 CRV THAT'S WHY I GOT RID OF IT. I WAS TOLD BY BOTH HONDA & HYUNDAI "ITS NOT COVERED, IT'S NOT A MANUFACTURING DEFECT, IT'S CAUSED BY OUTSIDE CIRCUMSTANCES/ RODENTS. USE YOUR AUTO INSURANCE". THIS IS A MANUFACTURING DEFECT BECAUSE THEY USE SOY WHICH ATTRACTS THESE RODENTS. SOY WIRING HARNESSES SHOULD BE BANNED AND RECALLS INSTITUTED TO REMEDY THE PROBLEM BY EITHER REPLACING THE HARNESSES WITH STANDARD SYNTHETIC NON-EDIBLE POLYMERS AS APPROPRIATE TO THE SPECIFIC APPLICATION, OR PROVIDING COATINGS THAT PROVABLY PREVENT RODENTS FROM CONSUMING THE INSULATION OVER THE LIFESPAN OF THE VEHICLE. I CAN'T EVEN PARK IN MY OWN DRIVEWAY FOR FEAR OF MORE DAMAGE THAT I HAVE TO PAY FOR DUE TO THE USE OF SOY. THIS PROBLEM IS ALL OVER THE INTERNET CAUSED BY SOY USED BY VARIOUS CAR MAKERS. PLEASE DO SOMETHING ABOUT THIS ASAP.
Other or unspecified, Jan 18, 2018
WHEN YOU GO TO PASS OR INCREASE SPEED THE RPM'S GO UP BUT NO ACCELERATION, EVEN AT LOW SPEED YOU HAVE NO ACCELERATION. I DO NOT WANT TO DRIVE MY VEHICLE. THIS IS AN ACCIDENT WAITING TO HAPPEN. WE TOOK CAR TO DEALER TWICE AND THEY COULD NOT DUPLICATE THIS. IT HAPPENED THE THIRD TIME AND WE TOOK IT TO DEALER AND WHILE MY HUSBAND WAS DRIVING TO DEALERSHIP IT HAPPENED AGAIN. IT HAS HAPPENED ON INTERSTATE AND LOCAL TOWN ROADS. WE JUST PURCHASED THIS VEHICLE IN NOVEMBER OF 2017. SO NOW FOUR TIMES FOR THE SAME ISSUE. THIS IS A VERY SERIOUS PROBLEM WITH THIS VEHICLE!!!!!
Suspension, Wheels, Other or unspecified, Jan 4, 2018
THERE IS A CONSTANT SHAKING AND VIBRATION IN THE FRONT PASSENGER TIRE I DON'T KNOW IF IT'S THE STABILITY TRACTION OR WHAT MOSTLY HAPPENS AT ABOUT 65 MILES PER HOUR ON THE HIGHWAY AND WHEN I WENT TO TEST DRIVE A SECOND 2007 HYUNDAI TUCSON NIGHT VERSION IT FRONT END WAS EVEN MORE SHAKY
Other or unspecified, Engine, Dec 13, 2017
WHEN TAKING CORNERS THE CAR JUST REVS BUT I CANNOT ACCELERATE. I HAVE TO MOVE OVER TO LET CARS PASS. I ALMOST GOT IN AN ACCIDENT TWICE OVER THIS ISSUE. I DON'T KNOW WHEN IT IS GOING TO HAPPEN. ALSO AT A COMPLETE STOP THE ENGINE WILL NOT ACCELERATE JUST REV FOR ABOUT 15-30 SECONDS. HYUNDAI TELLS ME JUST LEARN HOW TO DRIVE.
Other or unspecified, Oct 9, 2017
FORWARD COLLISION ALERT WARNING NOT WORKING. HAVE SET ON EARLY. HAS BEEN AT DEALER FOR DIAGNOSTIC AND TOLD EVERYTHING CHECKS OUT OK DO NOT KNOW IF AEB WOULD WORK
Other or unspecified, Sep 25, 2017
VEHICLE HAS LESS 500 MILES ON IT. I HAVE HAD 2 OCCURRENCES WHEN SLOWING DOWN FROM A MAIN ROAD, FROM AROUND 35'40 MPH, TO TURN A CORNER AND DURING THE TURN THERE WAS COMPLETE LOSS OF ACCELERATION.
Other or unspecified, Aug 4, 2017
DUAL CLUTCH TRANSMISSION. ON SEVERAL OCCASIONS THE SUV HAS STALLED OR HESITATED WHEN TRYING TO ACCELERATE, RPM GO UP BUT NOT THE SPEED . ONCE ON I-20 AND OTHER TIMES IN THE CITY, IN MOTION AS WELL AS TAKING OFF FROM A STOP. PROBLEM HAS BEEN REPORTED TO THE HYUNDAI SERVICE DEPT. FEAR OF GETTING HIT BY OTHER DRIVERS .
Electrical system, Other or unspecified, Engine, Jul 19, 2017
HESITATION ON ACCELERATION, DUAL CLUTCH TRANSMISSION. REPORTED PROBLEMS WITH THE 2016 TUCSON. MY VEHICLE IS A 2017 TUCSON SE PLUS, THE PROBLEMS ARE THE SAME AS PREVIOUSLY REPORTS REGARDING THE 2016 MODEL. THE EXISTING RECALL NEEDS TO BE BROADENED TO INCLUDE 2017'S. PLUS, I UNDERSTAND THE COMPUTER SOFTWARE UPGRADE DOES NOT GUARANTEE A PERMANENT REPAIR. VERY DANGEROUS. MY CAR WAS PURCHASED IN MAY OF 2017 AND HAS LESS THAN 1300 MILES. THE PROBLEM WAS FIRST DISCOVERED TODAY WHILE DOING DAILY ERRANDS.
Other or unspecified, Jul 15, 2017
THE ENGINE HESITATES, JUMPS, ALMOST STALLS OR REVS LIKE A MANUAL TRANSMISSION WHEN YOU ARE STARTING FROM A STOPPING POSITION OR AT LOWER SPEEDS (LESS THAN 45 MPH). THERE HAVE BEEN VERY SCARY SITUATIONS WHERE PULLING OUT FROM A STOP SIGNS WITH ADEQUATE TIME WITH ANY OTHER CAR EXCEPT FOR THIS VEHICLE BECAUSE YOU DON'T KNOW IF THAT'S GOING TO BE THE TIME IT HESITATES OR WON'T ACCELERATE WHEN YOU PRESS ON THE GAS. THIS C
Other or unspecified, Jul 3, 2017
WE PURCHASED A 2017 TUSCON LIMITED AWD WITH A DUAL CLUTCH TRANSMISSION. SINCE WE'VE HAD THIS SUV IT HAS THIS PROBLEM. I HAD MENTIONED IT TO THE DEALER AND I FINALLY TOOK IT IN TO HAVE THEM LOOK AT IT. FROM A STOP ESPECIALLY ON A HILL AND TURNING THE SUV HESITATES THEN KICKS IN AND HESITATES AGAIN, SENDING ME FORWARD IN MY SEAT. I HAVE TO BE EXTREMELY CAUTIOUS WHEN TAKING OFF FROM A STOP THE VEHICLE HESITATES SO BADLY I'M AFRAID I'M GOING TO BE HIT. BOTTOM LINE I DON'T FEEL SAFE IN MY VEHICLE. I TOOK THE TUSCON BACK TO THE DEALER AND THEY SAY IT'S EXPECTED BEHAVIOR FOR THE DUAL CLUTCH TRANSMISSION. THEIR ADVICE IS TO DRIVE IN SPORTS MODE ALL OF THE TIME AND NOT IN THE ECONO MODE. ECONO IS THE DEFAULT MODE AND (IS USED TO SAVE ON GAS) NOT SPORT SO I HAVE TO MAKE SURE I TURN IT ON EVERY TIME I START THE CAR AND THERE IS NO WAY TO DEFAULT IT TO SPORTS. MY QUESTION IS WHY SHOULD I HAVE TO DRIVE IN SPORTS MODE TO FEEL SAFER. I PURCHASED THE CAR NEW AND HAVE HAD THIS PROBLEM SINCE WE PURCHASED IT. I'VE DONE SOME RESEARCH AND IT APPEARS THIS IS A VERY COMMON PROBLEM WITH THE DUAL CLUTCH TRANSMISSION, I'VE SEEN SEVERAL COMPLAINTS WITH THE 2017 AS WELL.
Power train, Other or unspecified, Fuel/propulsion system, Jun 5, 2017
AFTER STOPPING THE VEHICLE DOES NOT RESPOND TO THE GAS PEDAL, SEVERE LAG. I HAVE ALMOST BEEN IN 3 ACCIDENTS IN 2 WEEKS, I AM ON BLOOD THINNERS SO THIS PRESENTS A LIFE THREATENING ISSUE FOR ME, I AM PURSUING ALL COMPLAINT OPTIONS AND LOOKING FOR A FULL REFUND. THE CAR IS ONLY 2.5 WEEKS OLD AND HAS LESS THAN 100 MILES ON IT. THE PROBLEM IS INTERMITTENT SO YOU CAN NEVER BE SURE WHEN IT IS GOING TO HAPPEN.