2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints
1,086 reports, newest first.
Engine, Dec 8, 2021
I am filing a complaint regarding my 2017 Hyunda Tucson engine; I am very concerned about the recall 209 that was released in September 2021, 3 months ago, regarding an engine recall due of premature wear of the connecting rod bearings that can cause engine fire. My vehicle has had significant oil consumption issues for the last 1.5 years, causing me to have to put oil in the car regularly between oil changes, irregular engine noise, oil pressure light illumination as well as engine hesitation and stalling. Each of these things are related to the symptoms cited as an engine issue related to recall 209. There is no remedy available for this issue and no timeline for when one will be released. It is extremely concerning to be driving a vehicle with an engine that may catch fire and I have had zero success in gaining more information from my local dealership or Hyundai Customer Care Center.
Engine, Dec 2, 2021
The contact owns a 2017 Hyundai Tucson. The contact stated that while her husband was driving approximately 45 - 50 MPH, the vehicle stalled. The contact's husband was able to pull over but could not restart the vehicle. The oil warning light was illuminated. The vehicle was towed to the dealer. The dealer informed the contact that they were backed up with other vehicles and could not diagnose the vehicle until next month. The vehicle was not diagnosed nor repaired and remained at the dealer. The contact later received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 56,000.
Engine, Nov 29, 2021
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Electrical system, Engine, Nov 29, 2021
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving up a mountain at an undisclosed speed, the vehicle was making a knocking noise and then stalled. There were several unknown warning lights illuminated. The contact was unable to turn the key in the ignition or move the vehicle. The contact called AAA for roadside assistance who arrived and performed an unknown reset and the vehicle was restarted. The received an unknown recall regarding the failure. The local dealer was contacted but offered no assistance. The manufacturer was not informed of the failure. The approximate failure mileage was 31,000.
Other or unspecified, Nov 29, 2021
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while his wife was driving at an undisclosed speed, the vehicle hesitated and stalled. The vehicle was taken to the dealer. The dealer installed a software update containing a new Knock Sensor Detection System (KSDS). The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,800.
Other or unspecified, Nov 29, 2021
This vehicle is lagging or hesitating when shifting in the lower gears while driving. The vehicle hesitates to accelerate and the RPMs raise to approx. 3000-3500 before shifting into the next gear. This is especially dangerous when turning from an intersection. The vehicle does not malfunction like this every time. There does not seem to be a pattern with when or why the vehicle does this, it is kind of random.
Engine, Nov 26, 2021
The contact owns a 2017 Hyundai Tucson. The contact received a notification for NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The dealer had yet to be notified about the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Engine, Nov 24, 2021
On 9/21/21 the motor stopped while on the roadway sitting at an intersection and would not turn over. The vehicle was towed to Underriner Motors in Billings, MT and diagnosed with an engine failure.
Engine, Nov 24, 2021
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at 70 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The contact received a recall notification for NHTSA Campaign Number: 21V727000 (Engine) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the vehicle would be repaired under NHTSA Campaign Number: 21V727000 (Engine). The vehicle was not repaired. The approximate failure mileage was 34,000. Parts distribution disconnect.
Engine, Nov 23, 2021
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at 35 MPH and pulling into a parking lot, the vehicle inadvertently stalled. The check engine warning light and an unknown warning light illuminated. The contact was able to restart the vehicle and parked. The contact stated that the failure reoccurred that same day while driving. The vehicle was taken to the dealer who diagnosed that the engine needed to be replaced. The contact received a recall notification for NHTSA Campaign Number: 21V727000 (Engine) the next day. The dealer advised the contact that they could not repair the vehicle under the recall due to the mileage on the vehicle. The contact stated that the failure had been recurring while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 59,000.
Other or unspecified, Nov 23, 2021
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The contact called an independent mechanic who informed her that the knocking sound needed to be addressed immediately and referred her to a dealer for assistance. Before calling the dealer, the contact received a recall notice for NHTSA Campaign Number: 21V727000 (Engine) which she linked to the failure. The contact then called the dealer and was informed that the part for the recall repair was not yet available. The contact also contacted Huntington Hyundai (1221 E Jericho Turnpike, Huntington, NY 11743) and was informed that since she did not purchase the vehicle from the dealer, they could not service her vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. Parts distribution disconnect. (RECALL RELATED INCIDENT) TS
Engine, Nov 22, 2021
We have had an issue with the engine and the oil pressure warning light. Our car seems to also be leaking gas and our repair people have asked us to come in every 1500 miles because there seems to be an issue they do not know how to remedy. We are worried that this is going to get worse and could act up on the highway and result in injury or death. My wife is a 2nd grade teacher and drive this car on the highway everyday.
Power train, Nov 17, 2021
to whom it may concern , I have a 2017 Hyundai Tucson that has really bad and scary engine and transmission issues , this car has had a recall to fix constant bucking of the engine at slow speeds and even after the recall it went right back to the same behavior and has now developed slow acceleration and has even attempted to stall on the highway during lane changes , it is the only car I have and I have had really difficult times with it and the dealership has once again told me that they have no loaners available and that they likely will need a few days to diagnose the issues if any. the latest problem is a rapid rpm acceleration that despite the speed being under 45 it causes a screen to pop up that states (transmission temp high stop safely) flooded at random by another message saying( a condition with your engine control system has been detected and a full system check is recommended at your convenience) along with that , the air conditioner shuts off at random and fills the car with humid smelly air. they refuse to do anything @ the dealership except give excuses as these warnings and car behaviors come and go as they please and without the evidence they can't fix what is not visibly broken. as a struggling American I can't receive the treatment other makers give their customers and Hyundai has turned their back on American import buyers , and until someone dies this will not become a recall or a problem for them , so with that said , I am hoping that nhtsa can look into these issues as they are scattered throughout many forums and if something happens to me with this car that I am afraid of driving without a choice as I am a contractor for the ny tri state area, I now have this letter as proof of my complaint . ps , this car is readily available to be driven by any of your investigators if you desire to look further into this . I hope this letter can save some poor college kid or family from injury or the dangers of this car
Service brakes, Engine, Nov 15, 2021, fire
The contact owned a 2017 Hyundai Tucson. The contact stated that she received recall notifications for NHTSA Campaign Numbers: 17V226000 (ENGINE AND ENGINE COOLING) and 20V543000 (SERVICE BRAKES, HYDRAULIC), however, the dealer informed the contact that the parts for the recall repairs were not yet available. The contact stated that while at the stoplight, she smelled a strong burning odor. There were no warning lights illuminated. The contact stated that she was able to continue to drive the vehicle. The vehicle was not diagnosed by an independent mechanic or dealer. The contact stated that upon starting the vehicle the next day, the vehicle was shuddering and she heard abnormal knocking sounds coming from the engine. There were no warning lights illuminated. The contact stated that she was able to drive the vehicle to work; however, while her son was driving the vehicle and was at a stoplight, he saw smoke coming from underneath the hood of the vehicle. The ABS warning light, the check engine warning light, and other unknown warning lights illuminated, and the vehicle stalled. The contact stated that her son was able to restart the vehicle and he veered to the side of the road. The contact stated that as her son exited the vehicle, the engine exploded and the vehicle caught fire. There were no injuries sustained. The fire was extinguished with the assistance of the fire department. A police report was not filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and offered the contact a buyback. The approximate failure mileage was 88,005. (RECALL RELATED INCIDENT) TS
Engine, Nov 15, 2021
Manufacturer Recall Number 209 NHTSA Recall Number 21V727000 Recall Status Recall Incomplete NHTSA Information This appears to be a dangerous issue. What are owners to do and when can we hope for a fix?
Engine, Nov 15, 2021
2017 Hyundai Tucson Hesitates When Starting From A Stop and at lower speeds. It also shutters when moving out into traffic slowly and fades to almost a stall. Very dangerous when attempting to pull out in traffic. Below is a blog with many complaints filed with Hyundai. https://www.carcomplaints.com/Hyundai/Tucson/2017/transmission/hesitates_when_starting_from_a_stop-2.shtml
Engine, Nov 14, 2021
I was driving my car and heard a rattling noise. The car suddenly started stalling and it cut off completely. Fortunately it cut off seconds before I entered the roundabout at a very busy intersection and i was able to roll into a shopping center parking lot. It wouldnt start again. Currently my car is at Bob Mayberry Hyundai. They ran diagnostics on or around Nov 9th. As far as I can understand I would possibly have to replace the engine. I was told they have to take a picture of the engine with the valve removed and send it to Hyundai and he said Hyundai also need all service records and they would able to obtain them. My car has around 65000 miles so its no longer covered under warranty.
Engine, Nov 14, 2021
when I am in heavy traffic where I am constantly stopping and going the car hesitates, like it is going to stall. When i push on the accelerator the car makes noises and doesn't accelerate like it should. When I accelerate to get on the highway it does the same thing. This has been an on going problem with this SUV since we have owned it. We have taken it to the dealership many times and other automotive places and no one can tekk us why it does this,
Air bags, Nov 5, 2021
The contact owns a 2017 Hyundai Tucson. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the dealer who stated that the air bag failed and in the event of a crash the air bag would not deploy. The vehicle had not been repaired. The manufacturer was made aware of the issue who referred the contact back to the dealer. The approximate failure mileage was 72,000.
Power train, Engine, Nov 5, 2021, fire
I have had an ongoing issue with my 2017 Hyundai Tucson since May 17, 2021. Like many other owners, I have recently learned about the recall on engines for the 2017 Hyundai Tucson. In the information with the announcement of the recall, the article stated, “The issue has caused at least 18 fires, but no injuries, according to documents from the U.S. National Highway Traffic Safety Administration”. I wanted to know if my vehicle was one of these 18 fires? If it was, I would like to know that I will be covered under this recall, and the engine in my vehicle will be replaced. I can begin to be reimbursed for the $1,000s of car rentals that I was told would be reimbursed before my warranty claim was denied. If it is not one of those 18 cars? Why not? I will give more information below on what happened to me and my car. Through further research, Attachment A on the NHTSA website states that “As of the date of this filing, Hyundai is aware of 45 fires related to the recall condition”. Once again, I ask if my vehicle is on this list? If not- why was it not after the engine fire and the below happenings occurred to me in May 2021. Happenings On May 17, 2021, I was driving home from work on Interstate 195 in New Jersey. My check engine light came on the previous week, and I immediately brought my car into an auto body to receive an oil change and a 25 point maintenance inspection. But, unfortunately, the check engine light went off. While traveling on the freeway at approximately 65 - 70 miles per hour, I could feel my acceleration beginning to get slower and slower and harder to use. I was pressing entirely on the accelerator, and the car continued to go slower Suddenly, the acceleration stopped completely, and all the lights on the dashboard went on. I noticed smoke started to appear from under the hood and from the tail of the vehicle. After nearly being hit by another car, I was barely able to get into the shoulder. I just so happened to break down on the part of
Engine, Nov 4, 2021
Catastrophic engine failure on a highway in which the engine seized and a connecting rod was ejected outside of the engine and through the crankcase.
Engine, Oct 28, 2021, fire
The contact owns a 2017 Hyundai Tucson. The contact stated that while operating the vehicle, a screeching type noise was present coming from the front of the vehicle. While driving approximately 70 mph smoke was suddenly present coming from under the hood. After stopping the engine compartment became engulfed in flames. The fire department was called to the scene and extinguished the flames. A fire and a police report were taken and the vehicle was towed away. The local dealer was contacted regarding the failure. The manufacturer was not notified. The failure mileage was 87,000.
Power train, Oct 27, 2021
2017 Tucson Limited 1.6L power train malfunction due to vehicle’s dual clutch transmission. While accelerating, the vehicle frequently pauses, best described as a frozen hesitation of failed movement. During this hesitation, the vehicle’s RPMs will be very high. After approximately 3-6 seconds, the vehicle begins to move rapidly in a jerking motion, often with enough torque to push the driver’s back to the seat. This malfunction is extremely unsafe and scary, especially when it occurs while driving through intersections and when merging with traffic. The manufacturer has said this issue is only related to a computer update. There are no warning lights or alarms when this malfunction occurs. Recently, the check engine light turned on and now has a transmission error code: unable to engage first gear. This malfunction has occurred since I bought the new vehicle. For additional context, I change the oil every 4,000 - 5,000 miles, along with all filters and other fluids when recommended, and use quality gas. Routine maintenance has been performed by an independent repair facility. Services performed are protected by federal law from manufacturer implying or denying warranty service because of this (Magnussen-Moss Act, Title 15, Chapter 50, Section 2301-3312).
Other or unspecified, Oct 26, 2021
My vehicle had an engine failure. I was driving the Vehicle and suddenly the oil pressure light came on, loud noises came from the engine rapidly came after the oil pressure light, and the car stalled out within a minute of the oil pressure light coming on. Judging by the sounds, I believe there was a catastrophic engine failure. This situation appears to be exactly as described in NHTSA Recall # 21V727000. Since this recall was issued, Hyundai has not provided any notice to people that such a major safety issue had potential to occur. The vehicle has been towed to a Hyundai Dealership. However, neither the Hyundai dealership nor Hyundai can provide any meaningful communication other than they would begin their inspection of the vehicle in as soon as one month from when they vehicle was placed in their possession, however, given the exact circumstance described in NHTSA Recall # 21V727000 is what took placed, I find it difficult to believe that any other situation could have lead to this engine failure for a vehicle that is just approaching 50,000 miles
Other or unspecified, Latches/locks/linkages, Oct 25, 2021
Purchased my 2017 Hyundai Tucson 1.6 Turbo SUV in mid-July 2021 from CarMAX. Brought it into their service department because it seemed like the battery was dying due to the car not wanting to start/turn over, or turning over veeeerrrry slowly, while holding down the push-button start. CarMAX replaced the battery and checked over the acceleration issues I also reported. At that time (July), the vehicle had also randomly opened it's trunk, with no outside communication to do so. At first I thought it was a fluke, but it's been happening so often lately (now October 2021) that now my husband is constantly checking to make sure the trunk is closed-because the key fobs will be hanging up/away from people/out of pockets but the trunk will still open randomly. TODAY, 25OCT2021, I got a phone call from my husband while I'm at work-telling me that while he was driving our son to work, the trunk decided to RANDOMLY OPEN WHILE DRIVING DOWN THE ROAD, spilling all the contents of my trunk out onto the highway!! This is clearly some kind of electrical issue, that I see other Hyundai owners have been experiencing since AT LEAST 2011-and not all Tucsons, either! When calling around to various mechanics (because the car is, of course, out of warranty), its going to be at least $150 to diagnose the problem (not including FIXING it), and I have to either sit and wait all day for the fix to be done (IF it can be fixed same day!) and be without my only vehicle. This seems to be a recurring issue with Hyundai vehicles, which is quite sad, because I've owned Hyundais before and they were WONDERFUL cars. I would hate to have reached the end of my relationship with Hyundai after seeing all the ELECTRICAL issues that seem to be popping up everywhere, causing fires, causing people's cars to randomly STOP and/or TURN OFF in traffic (have had that happen also, with a Toyota), vehicle FIRES, lights burning so hot they melt their housings, etc. THESE ARE *ALL* ELECTRICAL/WIRING HARNESS RELATED!