2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints
1,086 reports, newest first.
Structure, Other or unspecified, May 8, 2021
THE REAR PASSENGER DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR OUTSIDE EVEN THOUGH THE LOCK/UNLOCK SEEMS TO BE FUNCTIONING. IT HAPPENED RANDOMLY.
Service brakes, May 4, 2021
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ANTI-LOCK BRAKE SYSTEM SAFETY RECALL. *LD *JS
Structure, May 3, 2021
THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR FROM THE OUTSIDE WHEN THE VEHICLE IS UNLOCKED. THIS IS A HAZARD AS IF THERE'S AN EMERGENCY AND A PERSON NEEDS TO EXIT THE VEHICLE THEY ARE UNABLE TO WITHOUT CLIMBING SEATS.
Structure, Apr 24, 2021
LEFT REAR PASSENGER DOOR WILL NOT OPEN, DOOR LOCKS WORK BUT DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.
Engine, Apr 23, 2021
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ENGINE FAILURE WHILE DRIVING. *LD THE CONSUMER STATED THE ENGINE SEIZED AND NEEDED TO BE REPLACED. *JS
Engine, Apr 22, 2021
I HAVE AROUND 36,000 MILES ON MY SUV AND MY ENGINE WENT OUT. I WAS DRIVING HOME AND IT STARTED MAKING RUG A LOUD KNOCKING NOISE. HALF WAY HOME IT DIED AND THE OIL LIGHT FLASHED BUT WENT BACK OFF. CAR STARTED RIGHT BACK UP BUT KNOCKING SOUND WAS STILL THERE. KNOCKING SOUND OCCURS WHEN ACCELERATING.*DT
Other or unspecified, Apr 21, 2021, fire
MI CARRO SE PRENDI EN FUEGO CORRIENDO MIENTRAS YO MANEJABA SIN AS DE LA NADA EN LA AUTOPISTA
Electrical system, Other or unspecified, Apr 21, 2021
THERE IS A RECALL OUT FOR MY VEHICLE TO FIX / REPLACE PARTS AS A GLITCH WITH THE ELECTRICAL SYSTEM COULD CAUSE AN ENGINE FIRE (HYUNDAI RECALL 195). I WAS TOLD WHEN I BROUGHT THE VEHICLE INTO THE DEALERSHIP THAT I WOULD HAVE TO WAIT 5 MONTHS BEFORE THEY COULD FIX IT.
Service brakes, Apr 9, 2021, fire
BEEN TRYING TO GET THE FIX FOR THE RECALL ON MY 2017 TUCSON FOR MONTHS. DEALERSHIP KEEPS TELLING ME THEY DON'T HAVE THE PARTS TO FIX IT AND THEY'LL PUT ME ON THE LIST TO CALL WHEN THEY HAVE THE PARTS. (TULSA HYUNDAI IS THE DEALERSHIP)
Service brakes, Hydraulic, Apr 5, 2021
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED UNIVERSAL HYUNDAI (12801 SOUTH, S ORANGE BLOSSOM TRL, ORLANDO, FL 32837, (321) 418-3733) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Seats, Engine, Apr 3, 2021
[XXX] SEAT BACK WILL NOT GO BACK. THE SEAT IS FORWARD TOWARD THE STEERING WHEEL. THIS OCCURRED WHILE DRIVING. UNABLE TO DRIVE VEHICLE . ANOTHER ISSUE WHILE DRIVING ENGINE HESITANT IN MOVING ACTS AS IF CAR IS GOING TO SHUT OFF. THEN IT REVS UP. HAPPENED 5 TIMES INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Structure, Engine, Mar 31, 2021, fire
MY DAUGHTER WAS DRIVING HER CAR UP A HILL ON HWY 2 AND IT SLOWED TO A STOP. SHE PULLED OVER AND IT STARTED SMOKING. THE ENGINE CAUGHT FIRE AND BURNED HER CAR. IT WAS A TOTAL LOSS.
Service brakes, Hydraulic, Mar 29, 2021
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO REGIONAL HYUNDAI (2380 W. KENOSHA ST, BROKEN ARROW, OK 74012) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE TO DO THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Forward collision avoidance, Mar 27, 2021
ON MARCH 18, 2021 I TOOK MY 2017 HYUNDAI TUCSON INTO TITUS WILL OF OLYMPIA WASHINGTON IN TO GET THE 98HYZ CAMPAIGN DONE IS THE ABS KIT PUT IN. EVERY SINCE THEN MY MOTOR HAS BEEN MAKING A TICKING NOISE. WHICH IT HAS NEVER MADE BEFORE. IT GETS LOUDER WHEN IT GOES INTO DRIVE. MY COMPLAINT IS I'M WONDERING IF OTHER PEOPLE HAVE GOT THE SAME COMPLAINT AFTER GETTING THIS WIRING KIT INSTALLED. AND I DON'T KNOW IF IT'S SAFE TO DRIVE. I'M TAKING IT BACK HERE NOT APRIL 7, 2021 TO HAVE THEM FIX IT CORRECTLY.
Power train, Electrical system, Fuel/propulsion system, Mar 26, 2021
1. LOST OF POWER/ACCELERATION WHEN IN DRIVE MODE, HAS HAPPEN MULTIPLE TIMES BUT TOLD BY SERVICE DEPT, NOTHING IS WRONG DURING THEIR TEST DRIVES. 2. DRIVER DOOR DOES NOT OPEN ON THE OUTSIDE, HAS TO OPEN FROM THE INSIDE. 3. SMELL OF EXHAUST INSIDE CABINET. HAVE BEEN TURNED AWAY FROM DEALER SERVICES DUE TO WARRANTY COVERAGE. I BELIEVE VEHICLE IS A LEMON
Service brakes, Hydraulic, Mar 25, 2021
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ELDER HYUNDAI (19077 HALL RD, MACOMB, MI 48044, (586) 838-1667) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Mar 25, 2021
REAR PASSENGER SIDE DOOR. DOOR WILL NOT OPEN FROM EITHER THE INSIDE OR OUTSIDE. APPARENTLY THIS IS A VERY COMMON ISSUE WITH THIS MAKE/MODEL. MECHANICAL FAILURE.
Electrical system, Mar 22, 2021
THE CAR MAKES A SQUEAKING NOISE AND HAS SLOW ACCELERATION WHEN PRESSING ON THE GAS
Electrical system, Other or unspecified, Engine, Mar 22, 2021, fire
TRAVELING WITH WIFE AND INFANT WESTBOUND 210 FREEWAY IN PASADENA, CA. AT HIGHWAY SPEED. WIFE AND I HEARD A CONTINUOUS, MUFFLED CLICKING SOUND FOR 20-30 SECONDS. I FELT A SLIGHT LOSS OF ENGINE POWER, AT WHICH POINT, I BEGAN MAKING MY WAY FROM THE HOV LANE TO EXIT. WHILE MOVING OVER, I SAW A PUFF OF LIGHT GRAY SMOKE FROM THE REAR FOLLOWED IMMEDIATELY BY SIMILAR SMOKE AND THEN SOME FLAMES FROM UNDER THE HOOD. THERE WAS VERY LITTLE TO NO ENGINE POWER AT THIS TIME AS I CAME TO A STOP ON THE SHOULDER, PLACED IT IN PARK AND TURNED OFF THE IGNITION. AS WE STOPPED, THE FLAMES BECAME MUCH GREATER. WE WERE ALL ABLE TO QUICKLY EXIT AND GET TO A SAFE DISTANCE. AS AN ASIDE, WE HAD ONLY DAYS BEFORE RECEIVED A RECALL NOTICE FOR THIS VEHICLE FROM HYUNDAI TO ADDRESS A MANUFACTURER DEFECT THAT COULD CAUSE SPONTANEOUS, NON-COLLISION ENGINE FIRES. I HAD NOT HAD OPPORTUNITY TO TAKE IT IN YET.
Other or unspecified, Mar 22, 2021
FRONT AND REAR DOORS WILL NOT OPEN ON PASSANGER SIDE FROM OUT OR INSIDE OF VEHICLE
Structure, Mar 20, 2021
BACK RIGHT PASSENGER DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. I'VE READ ONLINE THAT MANY PEOPLE WITH 16-17 TUCSON'S HAVE HAD THIS PROBLEM. THIS SHOULD BE A SAFETY RECALL BECAUSE IN THE CASE OF AN ACCIDENT I DON'T KNOW HOW SOMEONE COULD BE HELPED OUT OF THE CAR WITHOUT CUTTING THE DOOR OFF. YOU CAN'T GET IN OR OUT THROUGH THAT DOOR VEHICLE WAS STATIONARY WHEN I NOTICED THE PROBLEM. PROBLEM EXISTS WHETHER ENGINE IS ON OR OFF.
Exterior lighting, Mar 19, 2021
I HAVE TO REPLACE THE LIGHT BULBS EVERY COUPLE OF MONTHS, THE BACK HOLDER HAD TO BE REPLACED WAS MELTED , I BELIEVE THIS IS A DEFECT. HOW DO THINGS MELT FOR NO REASON. IVE SPENT ABOUT 300 TO 400. ON LIGHT BULBS. JUST REPLACED PIGTAIL ON THE FRONT LOW BEAM LIGHT. CRAZY ITS PAIN TO HAVE TO KEEP REPLACING BULBS. JUST DID THIS 3/15/21
Service brakes, Hydraulic, Mar 18, 2021
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FRANK HYUNDAI (3150 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Mar 16, 2021
I HAVE BEEN GETTING RECALL NOTICES FOR MY 2017 TUCSON SINCE DECEMBER 2020 FOR THE ANTI-LOCK BRAKE SYSTEM (ABS) BUT AM UNABLE TO GET IT FIXED. ACCORDING TO CALLS I MADE IN DECEMBER, JANUARY, FEBRUARY AND MARCH, THE PARTS WERE NOT AVAILABLE. IT'S RECALL NUMBER 20V-543 HYUNDAI RECALL NUMBER 195. I FINALLY GOT AN APPOINTMENT WITH HYUNDAI IN BROKEN ARROW OK FOR MARCH16TH AS THEY REPORTED PARTS HAD JUST COME IN. TOOK MY HYUNDAI IN AT APPOINTED TIME, WAS TOLD THEY ARE OUT OF PARTS AND WILLLCALL WHEN THEY CAN MAKE REPAIRS. MEANWHILE, THE RECALL NOTICE SAYS IT'S SAFE TO PARK IN MY GARAGE AND THE ABS MODULES COULD CORRODE AND CAUSE AN ELECTRICAL SHORT WHICH WOULD INCREASE ODDS OF AN ENGINE COMPARTMENT FIRE. THEY HAVE NO CARS TO LOAN ME UNTIL IT IS FIXED. I DRIVE MY GRANDCHILDREN AROUND AND THIS SEEMS IRRESPONSIBLE ON HYUNDAI'S PART AND UNSAFE ON MY PART. IN ADDITION, THE PARTS SHOULD HAVE BEEN HELD FOR ME SINCE I HAD AN APPOINTMENT TO HAVE IT DONE WHEN THE PARTS WERE AVAILABLE. NOW I'M BACK ON SOME WAITING LIST...........I DON'T KNOW HOW TO UPLOAD THE NOTICES.
Structure, Mar 16, 2021
THE REAR DIRVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE WHEN UNLOCKED. THE LOCKING MECHANISIM WORKS FINE, BUT THE HANDLE WILL NOT OPEN THE DOOR. THERE IS NO DAMAGE TO THE DOOR OR THE HANDLE. SOMETIMES IT WILL OPEN FROM THE INSIDE BUT IS NOT CONSISTANT. THIS IS A SAFETY HAZARD AS I HAVE A TODDLER THAT RIDES IN THE BACK SEAT DAILY. HOW AM I SUPPOSED TO QUICKLY GET HIM OUT OF THE CAR IN AN EMERGENCY SITUATION IF THE DOOR WILL NOT OPEN? THIS IS VERY SCARY TO THINK THAT I COULDNT REMOVE MY CHILD FROM THE CAR IN AN EMERGENCY. PLEASE HAVE HYUNDAI MAKE THIS RIGHT!