2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints
1,086 reports, newest first.
Power train, Nov 5, 2019
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE IN TRAFFIC, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LAWLEY HYUNDAI (28000 EAST FRY BOULEVARD, SIERRA VISTA, AZ 85635, (520)-226-0656) TO BE REPAIRED PER TSB NUMBER: 16-GI001 (TRANSMISSION DUAL CLUTCH); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE FAILED TO ACCELERATE AFTER A STOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 8,004.
Power train, Nov 4, 2019
2ND TIME THIS HAS HAPPENED TO ME. 2017 HYUNDAI TUCSON DECIDED IT WAS NOT GOING TO SHIFT OUT OF PARK EVEN THOUGH THE SHIFT WAS ALLOWING ME TO SHIFT VIA THE SHIFTER AND SHOWING IT WAS SHIFTING ON THE DASH. IT WAS PARKED. EVEN WHEN TOWED, THE WHEELS LOCKED AND WOULDN'T MOVE FROM THE PARKED SPOT.. IT WORKED IN THE AM, SHIFTING FUNNY OF COURSE, THEN COME AFTER NOON, WOULDN'T GO. FINALLY THE CHECK ENGINE LIGHT CAME ON THIS TIME WHEREAS THE FIRST TIME (95500K) IT DIDN'T. CURRENTLY HAS 100754 MILES AND I'M OUT OF STATE. ALREADY CONTACTED CORPORATE AGAIN.
Power train, Nov 3, 2019
ON MULTIPLE OCCASIONS, WHEN ACCELERATING FROM A STOPPED POSITION, MY CAR HESITATES TO MOVE WHEN PRESSING THE GAS PEDAL. IN ADDITION, THE TRANSMISSION STRUGGLES TO FIND A GEAR RESULTING IN A LACK OF POWER, ENGINE REVVING AND JERKY MOVEMENT OF THE VEHICLE WHEN TRAVELING AT LOW AND SLOW SPEEDS. THIS IS EXTREMELY DANGEROUS AS I'VE HAD TO SLAM ON THE BRAKES TO PREVENT MY CAR ENTERING CROSS TRAFFIC BECAUSE THE CAR FAILED TO MOVE WHEN PRESSING ON THE GAS PEDAL.
Power train, Nov 3, 2019
SEE ATTACHED DOCUMENT
Other or unspecified, Nov 2, 2019
DTC PROBLEM. WHEN STOPPED AND I STEP ON THE GAS TO MOVE, MY CAR 'STUTTERS' AND SEEMS LIKE THE CAR WILL STALL. IF I PUT MY FOOT ON THE GAS IT WILL LEAP FORWARD. IN STOP-AND-GO TRAFFIC, MY CAR STUTTERS ALONG AND THIS HAS BECOME QUITE DANGEROUS WHEN THE TRAFFIC IS VERY BAD. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR IN JANUARY 2018 BUT HAD PROGRESSIVELY GOTTEN WORSE. THE DEALERSHIP SAID IT IS NORMAL FOR THE CAR AND THEN SAID IT NEEDS A SOFTWARE UPDATE BUT MY CAR DOES NOT HAVE ONE.
Power train, Nov 1, 2019
I HAVE BEEN COMPLAINING ABOUT THE TRANSMISSION SINCE I PURCHASED THIS VEHICLE AND EVERY 3 MONTHS THEY 'ADJUST' IT TO FIT MY DRIVING HABITS. IT'S A DANGEROUS VEHICLE AND DOES NOT ACCELERATE WHEN IT SHOULD. I CAN NEVER TRUST IT TO PULL INTO TRAFFIC BECAUSE I DON'T KNOW IF IT'S GOING TO MOVE. IT HAS SLIPPED INTO WHAT I WOULD CALL NEUTRAL AND HAD NO POWER AT ALL, JUST ROLLED INTO ONCOMING TRAFFIC. I FILED A COMPLAINT WITH NHTSA SHORTLY AFTER I PURCHASED IT BUT DO NOT SEE THE ORIGINAL COMPLAINT FILED. THIS IS A DANGEROUS VEHICLE AND NOT TRUSTWORTHY. I PURCHASED THE EXTENDED WARRANTY, IF NOT, I'M SURE I WOULD HAVE ADDITIONAL COSTS ASSOCIATED WITH THIS VEHICLE. I WANT TO GET RID OF IT BUT KNOW IT'S NOT WORTH NEAR WHAT I PAID FOR IT BECAUSE IF THIS TRANSMISSION. HESITATION HAPPENS ALL THE TIME. THERE'S NO WAY TO PINPOINT ONE DATE BUT THE FIRST TIME WAS JUST AFTER I PURCHASED IT.
Engine, Oct 31, 2019
MULTIPLE INSTANCES (39+ AND COUNTING SINCE I BOUGHT IT NEW IN JAN '18) OF LAG IN ACCELERATION WHEN AT A LOW SPEED (OCCASIONALLY AFTER BEING STOPPED) & THEN NEEDING TO SPEED UP. MANY TIMES I WAS WAITING TO TURN LEFT ACROSS AN INTERSECTION IN FRONT OF ON-COMING TRAFFIC WHERE YOU TYPICALLY INCH FORWARD & THEN NEED TO ACCELERATE QUICKLY TO MAKE IT ACROSS BEFORE THE NEXT CAR COMES OR WHEN THE LIGHT TURNS YELLOW & THEN RED. SOMETIMES IT WAS INCHING UP BEHIND ANOTHER CAR WAITING TO MERGE W/TRAFFIC, OR IN STOP-GO TRAFFIC & THEN NOT HAVING ACCELERATION WHEN NEEDED. IN ALL SITUATIONS ACCELERATION WAS NEEDED & DESPITE PRESSING DOWN ON THE ACCELERATION PEDAL (SOMETIMES TO THE FLOOR), NOTHING HAPPENS FOR ANYTHING FROM A HALF SECOND TO AT LEAST A COUPLE OF SECONDS. THE LAG WHEN TURNING LEFT IS VERY DANGEROUS - POTENTIALLY EVEN FATAL - DUE TO NEEDING ACCELERATION & SPEED TO AVOID BEING HIT BY OTHER CARS. BEING HIT FROM BEHIND BY ANOTHER CAR IS A POTENTIAL DANGER WHEN TRYING TO SPEED UP & HAVING A SECOND OR MORE DELAY BEFORE THE ENGINE KICKS IN - THE DRIVER BEHIND MUST BE PAYING VERY CLOSE ATTENTION IN CASE MY CAR DOESN'T MOVE WHEN EXPECTED. IN THIS CASE IT'D OBVIOUSLY BE THE OTHER DRIVER'S FAULT, BUT THAT'S NO COMFORT SHOULD I SUSTAIN INJURIES FROM A COLLISION DUE TO A KNOWN FAULTY DCT COMPONENT/SOFTWARE. SAME FOR THE TIMES I PRESSED THE PEDAL AND NOTHING HAPPENS, SO I PRESS IT TO THE FLOOR AND SUDDENLY IT ENGAGES A SECOND OR TWO LATE - THAT LURCH IS UNEXPECTED & DANGEROUS IN ITSELF. I CAN'T SEE ANY PATTERN TO IT AS FAR AS CAR TEMP, AIR TEMP, TIME DRIVING, AMOUNT OF GAS IN THE TANK, ETC. THE TIMES I'VE SPOKEN TO THE DEALERSHIP/SERVICE PEOPLE THEY ALWAYS SAY IT'S THE NATURE OF THE DCT & THAT IT'S NORMAL. THERE WAS A RECALL FOR 2016 TUCSONS FOR THE VERY SAME THING & A SOFTWARE UPDATE HELPED, BUT NOTHING HAS HELPED MINE SO FAR. IT'S UP TO DATE W/SERVICE & SOFTWARE UPDATES.
Power train, Oct 29, 2019
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE ATTEMPTING TO DRIVE FROM AN IDLE POSITION, THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO CENTRAL VALLEY HYUNDAI (4620 MCHENRY AVE, MODESTO, CA) WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK INSIDE THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.
Other or unspecified, Oct 28, 2019
I WAS DRIVING MY CHILDREN TO SCHOOL WHO WERE SITTING IN THE BACK SEAT WHEN WE HEARD A HUGE POP AND THE GLASS ABOVE THEM WAS SHATTERED AND STARTING FALLING ON THEM. IT WAS VERY SCARY AND THE CHILDREN BECAME VERY EMOTIONAL. I IMMEDIATELY CALLED THE CAR DEALERSHIP AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO AND I WOULD BE BETTER OFF CALLING INSURANCE.
Power train, Oct 27, 2019
I EXPERIENCE A NOTABLE LAG WHEN ACCELERATING FROM STOP TO GO WHICH RESULTS IN THE CAR JERKING FORWARD. THIS HAPPENS DURING ACCELERATION FROM STOP TO GO. WHEN DRIVING ON CITY STREETS OR STOP AND GO TRAFFIC ON THE HIGHWAY I EXPERIENCE THIS JERKING/SHAKING PERFORMANCE. THIS HAS BEEN WIDELY DESCRIBED ON VARIOUS INTERNET MESSAGING BOARDS.
Power train, Oct 26, 2019
THE DUAL-CLUTCH TRANSMISSION HESITATES, JERKS, VIBRATES FROM A STOP WHEN ACCELERATING. DEALER SAYS "THAT IS 'NORMAL', THAT THE COMPUTER HAS TO LEARN MY PARTICULAR DRIVING STYLE/HABITS."
Structure, Oct 26, 2019
I WAS DRIVING ON I-45 IN HOUSTON 60MPH, GOOD WEATHER, GOOD ROAD, NO UNSAFE CONDITIONS. THERE WAS NO DEBRIS ON THE ROAD, NOR ANY TRUCKS CLOSE BY. FRONT PANEL OF PANORAMIC SUNROOF EXPLODED MAKING A HOLE THE SIZE OF A BASKETBALL.
Power train, Engine, Oct 26, 2019
THEIR IS A VERY NOTICEABLE DELAY IN ACCELERATION OF HE VEHICLE AFTER PRESSING THE ACCELERATOR. ALSO, ON SEVERAL OCCASIONS PRESSING THE ACCELERATOR RESULTS IN THE ENGINE RPM'S INCREASING BUT NO ACCELERATION OF THE VEHICLE. THIS HAS RESULTED IN SEVERAL "CLOSE CALLS" WHEN MERGING INTO TRAFFIC OR STARTING FROM A TRAFFIC SIGNAL. THESE ISSUES OCCUR WHEN PRESSING THE ACCELERATOR PEDAL TO ACCELERATE THE VEHICLE FROM A STOP OR TO INCREASE SPEED WHEN THE VEHICLE IS MOVING SLOWLY. THE ISSUE HAS HAPPENED MULTIPLE TIMES WITH THE LATEST ON 10/24/2019. AT ALMOST EVERY SCHEDULED SERVICE VISIT I TELL THE HYUNDAI SERVICE REPRESENTATIVE ABOUT THE PROBLEM AND AM ALWAYS TOLD THAT IT IS SIMPLY A TURBO LAG. THE ISSUE IS DANGEROUS AS YOU NEVER KNOW WHEN IT WILL OCCUR.
Engine, Oct 18, 2019
DRIVING ABOUT 25 MPH TURNING INTO A PARKING LOT THE VEHICLE JERKED FORWARD, THEN JUST STALLED. I BARELY GOT IT OFF THE ROAD AND FINALLY HAD BYSTANDERS HELP PUSH ME OFF. IT WAS TOWED TO LOCAL HYUNDAI DEALER AND AFTER REVIEW, THEY STATED SOMETHING ABOUT DEBRIS MELTED AND GOT INTO THE ENGINE, WHICH DESTROYED THE ENGINE. WAS UNDER FULL WARRANTY AND NOW IT'S BEEN 30 DAYS I'VE BEEN WITHOUT MY VEHICLE.
Power train, Engine, Oct 14, 2019
2017 TUCSON BASE MOTOR & BASE TRANS, NOT THE DCT. VEHICLE WILL NOT RESPOND TO THROTTLE(GAS PEDAL) INPUT. WHILE ROLLING SLOWLY FROM A DEAD STOP CAR DOES NOT ACCELERATE. YOU MUST FLOORBOARD THE PEDAL SEVERAL TIMES TO MAKE ENGINE RESPOND. OCCASIONALLY SAME WILL HAPPEN WHEN CHANGING LANES AT SPEED. DEALER NOTIFIED ON SEVERAL OCCASIONS. RESPONSE WAS "TYPICAL OF DCT". CAR DOES NOT HAVE DCT. EXTREMELY UNSAFE--ACCIDENT WAITING TO HAPPEN. NOTE TO NHTSA-- MOST OF COMPLAINTS CONCERNING THIS VEHICLE ARE FOR SAME CONDITION. WHEN WILL YOU ISSUE A RECALL??? WHAT ARE YOU WAITING FOR? MUST DOZENS OF PEOPLE DIE BEFORE YOU DO ANYTHING??
Power train, Oct 13, 2019
THE CAR HESITATES/SHUTTERS FROM A STOP WHEN GIVEN GAS. WHEN I SEARCHED YOUR SITE WITH JUST YEAR, MAKE AND MODEL OF MY CAR, THE EXACT DESCRIBED ISSUES CAME UP. THIS ISSUE HAS PUT MY WIFE AND MYSELF IN DANGEROUS SITUATIONS WHEN THE CAR HESITATES PULLING OUT INTO TRAFFIC. I PURCHASED THE CAR NEW WITH 4000 MILES AND IT HAS DONE THIS FROM THE BEGINNING. I WAS TOLD BY THE SERVICE DEPT TO USE A HIGHER OCTANE FUEL. NO IMPROVEMENT WAS NOTICED.
Power train, Oct 9, 2019
WE BOUGHT A HYUNDAI TUCSON SUV FROM HYUNDAI OF ORANGE PARK JACKSONVILLE, FLORIDA 32244 BACK ON NOVEMBER 2, 2017. THE PROBLEM WITH THIS SUV IS THAT IT HAS A JERKING AND HESITATION PROBLEM WHEN YOU START OUT FROM 5 MILES AN HOUR UNTIL IT GETS UP TO SPEED. IT IS WORSE IN DAMP WEATHER AND WHEN IT RAINS OUT, ALSO WHEN YOU ARE IN STOP AND GO TRAFFIC. I HAVE HAD THE SUV BACK TO THE DEALERSHIP 5 TIMES AND THEY DOCUMENTED IT 3 TIMES BY STATING THERE IS NO PROBLEMS WITH THE SUV AND IT'S THE TRANSMISSION THAT WAS PUT INTO THE SUV'S. I HAVE ALSO CALLED HYUNDAI DIRECT IN CALIFORNIA, AND THEY SAY IT'S THE DUEL CLUTCH TRANSMISSION THAT WAS PUT INTO THOSE SUV'S. THEY OFFERED ME A CAR PAYMENT OF $351.00 TO NOT FURTHER THE COMPLAINT, WHICH I DECLINED. MY WIFE DRIVES THE SUV AND IS AFRAID THAT SHE WILL GET INTO AN ACCIDENT ONE OF THESES DAYS WHEN MAKING A TURN. IT STARTED WITH THIS PROBLEM IN MAY OF 2018 AND HAS CONTINUED EVER SINCE. THE DEALERSHIP TELLS ME THE ONLY WAY TO RESOLVE THE PROBLEM IS TO TRADE IN AND BUY ANOTHER SUV OR CAR THAT IS NEWER 2019, AS HYUNDAI DIDN'T PUT THE SAME TRANSMISSION IN THE 2019'S. I BELIEVE THIS IS A SAFETY PROBLEM WITH THESES VEHICLES. HYUNDAI IS AWARE OF THE PROBLEMS, AS THERE IS A CLASS-ACTION SUITE AGAINST THEM PENDING IN THE CALIFORNIA COURT.
Structure, Oct 9, 2019
RIGHT REAR DOOR WILL NOT OPEN OR UNLOCK FROM EITHER THE INSIDE OR OUTSIDE. CAN NOT BE OPENED EITHER MANUALLY OR ELECTRONICALLY. A SAFETY ISSUE.
Power train, Oct 5, 2019
THE VEHICLE FAILS TO ACCELERATE, STALLS, STUTTERS OR ACCELERATES WITH DELAY WHEN MOVING FROM A STOP OR FROM A SLOW CRAWL. THE VEHICLE IS ADVERTISED AS AN AUTOMATIC TRANSMISSION BUT PERFORMS AS THOUGH IT IS A MANUAL TRANSMISSION. I WAS TOLD BY THE DEALERSHIP THAT THE DUAL-CLUTCH TRANSMISSION SHOULD BE DRIVEN AS A THOUGH IT WERE MANUAL AND THAT I, AS THE DRIVER, SHOULD ADJUST THE PRESSURE ON THE ACCELERATOR. MY VEHICLE HAS COME TO A COMPLETE STOP IN THE MIDDLE OF AN INTERSECTION AND HAVING PURCHASED THIS VEHICLE DUE TO ITS HIGH SAFETY RATINGS I AM INCREDIBLY CONCERNED ABOUT Y SAFETY AS THE DRIVER. NEW MODELS OF THIS VEHICLE HAVE HAD THE TRANSMISSION REPLACED COMPLETELY DUE TO INCREASED CONCERNS ABOUT THE ISSUES MENTIONED PRIOR, BUT THOSE OF US WHO ARE STILL DRIVING THE 2017 MODEL HAVE LIMITED OPTIONS TO IMPROVE OUR SAFETY AND THE FUNCTIONAL OPERATION OF OUR VEHICLES. THIS IS A VERY SERIOUS, SCARY, AND DANGEROUS ISSUE THAT HAS THE POTENTIAL TO RESULT IN GREAT BODILY HARM OR DEATH IF THE ISSUE PRESENTS ITSELF AT THE WRONG TIME. I HAVE BEEN UNABLE TO GET ANY HELP FROM THE DEALERSHIP ASIDE FROM ADVICE ON HOW TO DRIVE AN AUTOMATIC TRANSMISSION AS THOUGH IT WERE A MANUAL, AND I AM UNSURE AS TO WHERE TO TURN NEXT.
Power train, Oct 1, 2019
WHILE DRIVING NORMALLY IN 'D' DRIVE IN MY 2017 HYUNDAI TUCSON, I SIMPLY STEPPED ON THE GAS PEDAL TO ACCELERATE AND MERGE INTO HIGH-SPEED FREEWAY TRAFFIC, AND WITH NO DASHBOARD LIGHT WARNINGS OR ANY SIGN OF DYSFUNCTION OF THE VEHICLE, THE CAR ACCELERATED PERFECTLY IN FIRST GEAR, AND SEEMED TO AUTOMATICALLY GET INTO ANOTHER GEAR AND AS I WAS MERGING WITH TRAFFIC THE CAR SHUDDERED SLIGHTLY SPASMODICALLY ' AND THEN THE TRANSMISSION (CLUTCHES) COMPLETELY DISENGAGED WITH THE ENGINE REVVING TO 8000 RPMS WITH NO GEAR ENGAGEMENT AFTER STEPPING ON THE GAS PEDAL. THE GEAR SHIFT WAS USELESS EVEN WHEN I WENT TO "SHIFTRONIC" MANUAL MODE - I HAD NO MANUAL CONTROL. NO GEAR INDICATOR NUMERAL (LIKE A "1") APPEARED. NOTHING - AND NO INDICATION ON THE DASHBOARD. I FORTUNATELY AVOIDED DEATH BY LUCK OF THE TRUCKER AVOIDING A MAJOR REAR-END COLLISION WITH MY CAR - AS I SUCCESSFULLY MANAGED TO GET ONTO THE SHOULDER IN JUST THE NICK OF TIME. INTERNET RESEARCH SHOWS THIS IS AN INHERENT PROBLEM WITH THIS DCT TRANSMISSION, AND IN WYLIE V.. HYUNDAI AMERICA CLASS ACTION LAWSUIT, ALL OF THE DESCRIPTIONS OF EVENTS THAT HAD OCCURRED TO OTHER CLAIMANTS - ALSO OCCURRED TO ME. CURRENTLY HYUNDAI IS ATTEMPTING TO BAIT ME INTO SIGNING MY RIGHTS AWAY, NOR ARE THEY CONDUCTING THEIR CUSTOMER SERVICE IN A PROPER, ON THE LEVEL MANNER. THIS IS A MAJOR SAFETY HAZARD, AND I WAS ALMOST KILLED OR INVOLVED IN A MAJOR CATASTROPHIC ACCIDENT THAT CERTAINLY WOULD HAVE CAUSED MAJOR INJURY OR DEATH.
Power train, Sep 23, 2019
MY 2017 HYUNDAI TUCSON ECO IS EQUIPPED WITH THE 7 SPEED DUAL-CLUTCH TRANSMISSION AND FROM THE DAY WE PURCHASED IT UNTIL NOW THE CAR HAS A BAD HESITATION WHEN TURNING, ACCELERATING, FROM A STOP. THIS CAN CAUSE AN ACCIDENT BECAUSE THE CAR WILL NOT ACCELERATE IN TIME AND WHEN IT DOES IT JOLTS. EVERY TIME THE THIS CAR GOES INTO THE DEALERSHIP ITS TRANSMISSION GETS REFLASHED AND THIS DOES NOT HELP
Power train, Sep 7, 2019
THE VEHICLE ACCELERATES INITIALLY AND STOPS ACCELERATING A FEW SECONDS LATER. MY WIFE ACCELERATED FROM A STOP TO TURN LEFT ACROSS ONCOMING TRAFFIC. SECONDS AFTER THE CAR STARTS THE TURN IS CROSSING THE ONCOMING TRAFFIC IT SLOWS DOWN PROLONGING THE TIME YOU ARE VULNERABLE TO BEING HIT ON THE PASSENGER SIDE OF THE CAR. THIS HAS HAPPEN NUMEROUS TIMES WHEN ACCELERATING FROM A STOP TO TURN LEFT.
Other or unspecified, Sep 6, 2019
MY 2017 TUCSON FEELS AS THOUGH IT WILL STALL DURING SLOW SPEEDS, SUCH AS IN A DRIVE WAY, OR IN STOP AND GO TRAFFIC. IT STUTTERS AS THOUGH IT IS A MANUAL CLUTCH TRANSMISSION WITH AN INEXPERIENCED DRIVER. IN ADDITION, WHEN TAKING OFF FROM A STOP SIGN, THE CAR OFTEN DOES NOT RESPOND APPROPRIATELY TO ACCELERATION AND WILL NOT MOVE EVEN WHEN THE ENGINE REVS AT A HIGHER RPM. I HAVE HAD MANY CLOSE CALLS WHEN TURNING RIGHT ONTO A BUSY STREET AND MY CAR DOES NOT RESPOND CREATING A HAZARD AS I ROLL SLOWLY INTO ONCOMING TRAFFIC. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND HAVE BEEN TOLD THAT THEY CANNOT RECREATE THE COMPLAINT DURING A TEST DRIVE AND THAT THE STUTTERING IS DUE TO THE DUAL CLUTCH TRANSMISSION AND THAT IS IS SUPPOSED TO PERFORM THIS WAY. THE LAST TIME I TOOK IT IN (JULY 2019), I WAS TOLD THAT THEY DID A SOFTWARE UPDATE, BUT THIS DID NOT IMPROVE THE PROBLEM AND IT SEEMS TO BE GETTING WORSE. THIS VEHICLE IS ONLY TWO YEARS OLD, BUT I AM CONCERNED ABOUT MY SAFETY AND THE SAFETY OF MY FAMILY, SO AM PLANNING TO TRADE IT IN TO HYUNDAI AND PURCHASE ANOTHER VEHICLE THAT DOES NOT HAVE THE DUAL CLUTCH TRANSMISSION.
Power train, Engine, Sep 4, 2019
WHEN I AM IN A COMPLETE STOP MY ENGINE/TRANSMISSION FEELS LIKE IT WANTS TO STALL OR MISFIRE. WHEN I TAKE OFF IT KEEPS JUMPING BECAUSE IT HAS NO POWER. I ALMOST GET IN A ACCIDENT EVERYTIME I STOP AND TAKE OFF AGAIN. I HAVE TAKEN IT TO UNIVERSAL HYUNDAI 2 SEPARATE TIMES FOR THE SAME ISSUE AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS SUPPOSE TO DO THAT. I DROVE 10 OTHER SUV THE SAME AS MINE AND HAD NO ISSUE AND HAD GOOD POWER. THIS IS A MAJOR SAFETY ISSUE AND ALMOST GOT INTO ABOUT 7 ACCIDENTS WITH IT BECAUSE IT FEELS LIKE NO POWER OR VACUUM OR ANYTHING. IDK HOW TO EXPLAIN. IF I SLOW DOWN BUT NOT STOP THEN PUSH THE GAS TO GET SPEED AGAIN THE CAR BOUNCES LIKE IT IS MISS FIRING OR TRANSMISSION WENT BAD
Power train, Engine, Sep 4, 2019
WHEN I AM IN A COMPLETE STOP MY ENGINE/TRANSMISSION FEELS LIKE IT WANTS TO STALL OR MISFIRE. WHEN I TAKE OFF IT KEEPS JUMPING BECAUSE IT HAS NO POWER. I ALMOST GET IN A ACCIDENT EVERYTIME I STOP AND TAKE OFF AGAIN. I HAVE TAKEN IT TO UNIVERSAL HYUNDAI 2 SEPARATE TIMES FOR THE SAME ISSUE AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS SUPPOSE TO DO THAT. I DROVE 10 OTHER SUV THE SAME AS MINE AND HAD NO ISSUE AND HAD GOOD POWER. THIS IS A MAJOR SAFETY ISSUE AND ALMOST GOT INTO ABOUT 7 ACCIDENTS WITH IT BECAUSE IT FEELS LIKE NO POWER OR VACUUM OR ANYTHING. IDK HOW TO EXPLAIN. IF I SLOW DOWN BUT NOT STOP THEN PUSH THE GAS TO GET SPEED AGAIN THE CAR BOUNCES LIKE IT IS MISS FIRING OR TRANSMISSION WENT BAD