2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints
1,086 reports, newest first.
Power train, Mar 25, 2018
THIS CAR HESITATES FROM IDLING IN TRAFFIC TO ACCELARTING. IT IS INTERMITTENT, AND I HAVE BEEN IN THE MIDDLE OF AN INTERSECTION ON MANY OCCASIONS WHEN THE CAR JUST WON'T MOVE FOR A FEW SECONDS. IT IS JUST ENOUGH HESITATION TO CAUSE AN ACCIDENT AND I DON'T FEEL SAFE DRIVING IT BECAUSE OF THIS. IT IS FINE IN HIGHWAY DRIVING. I BROUGHT IT IN TO THE DEALER AND THEY SAID THE HESITATION IS DUE TO THE DUAL TRANSMISSION. I BEG TO DIFFER, BECAUSE I HAD A 2013 HYUNDAI ACCENT, AND THERE WAS NO HESITATION LIKE THIS. I FEEL THE TRANSMISSION IS FAULTY IN 1ST GEAR. I WILL NOT ATTEMPT TO PULL OUT INTO AN INTERSECTION UNLESS I AM CERTAIN I HAVE ENOUGH CLEARANCE FROM BOTH SIDES IN CASE THE CAR HESITATES. IT IS QUITE FRIGHTENING. IF THERE IS NOT A RECALL ON THIS VEHICLE, I AM THINKING OF RETURNING IT TO THE DEALER. *TT
Power train, Mar 21, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE ATTEMPTING TO TURN LEFT ONCE THE TRAFFIC LIGHT TURNED GREEN, THE VEHICLE HESITATED AND JERKED AS IF THE VEHICLE WOULD STALL DURING ACCELERATION. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TWICE PREVIOUSLY; HOWEVER, ONE OF THE TWO TIMES THE VEHICLE ACTUALLY STALLED. THE CONTACT CALLED WOODHOUSE HYUNDAI OF OMAHA (11540 W DODGE RD, OMAHA, NE 68154; 402-592-1007) WHO STATED THAT THE HESITATION WAS NORMAL DUE TO THE VEHICLE BEING EQUIPPED WITH A DUAL CLUTCH TRANSMISSION; HOWEVER, THIS DID NOT EXPLAIN THE STALLING THAT OCCURRED WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 11107853. THE MANUFACTURER INFORMED THE CONTACT THAT THEIR REGIONAL DEPARTMENT WOULD BE CONTACTING THEM TO ASSIST FURTHER. THE CONTACT HAD NOT YET BEEN CONTACTED BY THE REGIONAL DEPARTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Vehicle speed control, Mar 21, 2018, crash
AFTER BACKING OUT OF MY GARAGE, I LEFT THE CAR RUNNING IN MY DRIVEWAY. THE CAR WAS STATIONARY IN THE DRIVEWAY FOR ABOUT 5 MINUTES. AFTER WHICH TIME THE CAR ACCELERATED THROUGH MY GARAGE AND HIT ME, PINNING ME AGAINST THE WALL OF MY GARAGE FOR ABOUT 5 MINUTES. THE ACCELERATION THEN SUBSIDED AND THE CAR SLIGHTLY BACKED UP AND REMAINED STATIONARY GIVING ME ENOUGH ROOM TO WEDGE OUT BETWEEN MY CAR AND THE GARAGE WALL. I'VE BEEN HAVING INTERMITTENT ISSUES WITH ACCELERATION. AT TIMES THE VEHICLE SURGES WHEN I STEP ON THE ACCELERATOR AND OTHER TIMES THE RPMS SWING WAY UP AND THE VEHILCE LAGS CREATING A DANGEROUS SITUATION WHEN TRYING TO CHANGE LANES ON THE HIGHWAY AT FASTER SPEEDS.
Power train, Mar 19, 2018
THE VEHICLE DOES NOT ACCELERATE WHEN THE GAS PEDAL IS PRESSED UPON. WHEN THE VEHICLE DOES ACCELERATE THE RPM'S ARE IN THE RANGE ON 3000-5000 AND THE CAR WILL LUNGE AHEAD. WHEN TURNING INTO AN INTERSECTION, THE VEHICLE WILL REDUCE ACCELERATION UNEXPECTEDLY WHICH LEADS TO VERY SCARY MOMENTS THAT A COLLISION WITH ANOTHER VEHICLE COULD OCCUR. WHEN ATTEMPTING TO ACCELERATE ONTO THE FREEWAY, THE VEHICLE WAS AT 5000 RPM AT 55 MPH AND THE ACCELERATION BEGAN TO SLOW DOWN AD I HAD TO PULL OFF TO THE SIDE WITH MY 3 CHILDREN WITH TRAFFIC COMING AT ME AT RATES OF OVER 65 MPH. WHEN IN REVERSE, THE VEHICLE OFTEN WILL NOT ACCELERATE TO BEGIN THE PROCESS OF GOING BACK, IF IT DOES, AGAIN IT LUNGES AT A HIGH RATE AND CONTROL OF THE VEHICLE BECOMES HARD AS YOU MAY HAVE THE STEERING WHEEL IN THE TURNING MOTION. THE VEHICLE HAS BEEN BROUGHT TO THE DEALER TWICE AND THEY STATE THIS IS HOW THE VEHICLE IS SUPPOSE TO FUNCTION.
Power train, Mar 13, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (HENDERSON HYUNDAI SUPERSTORE, 460 N BOULDER HWY, HENDERSON, NV 89015) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.
Power train, Engine, Fuel/propulsion system, Mar 12, 2018
AT VARIOUS TIMES DURING DRIVING THE CAR'S ENGINE WILL FEEL LIKE THERE'S NO POWER OR NO GAS AND WILL GO INTO A STALL. THIS HAS HAPPENED BOTH DURING ACCELERATING FROM A STOP GOING INTO TRAFFIC AND DURING DRIVING AND ACCELERATING. I HAVE INQUIRED AT THE DEALERSHIP(FUCILLO HYUNDAI) AND THE SERVICE DEPARTMENT SUGGESTED TO USE 93 OCTANE, THAT WAS ALMOST A YEAR NOW AND STILL HAPPENS SPORADICALLY. THIS IS A VERY UNSAFE CONDITION ESPECIALLY WHILE PULLING INTO TRAFFIC AND THE CAR GOES INTO A "STALL". RESEARCHING BLOGS THIS IS HAPPENING TO OTHER OWNERS AND IS NOT ISOLATED TO ME.
Power train, Vehicle speed control, Mar 11, 2018
I HAVE TAKEN MY CAR TO THE DEALERSHIP 4 TIMES SINCE THE PURCHASE OF MY VEHICLE IN SEPTEMBER FOR THE SAME SIMILAR ISSUES ALL RESULTING FROM THE DUAL CLUTCH TRANSMISSION. THE ISSUES HAVE RANGED AND STARTED WILL CHECK ENGINE LIGHT COMING ON IN NOVEMBER WHEREAS CAR WAS RUNNING ROUGH AND DELAY IN ACCELERATION. THEY REPLACED A SENSOR. 3 DAYS LATER CHECK ENGINE LIGHT CAME BACK ON AGAIN CAUSING LOW POWER THEY REPLACED ENGINE HARNESS. FEBRUARY AGAIN ROUGH IDLE AND CAR DIED MULTIPLE TIMES WHILE AT LIGHT AND/OR PARKED CAUSING TO BE RESTARTED SERVICE DEPARTMENT STATED THEY WERE NOT ABLE TO DUPLICATE BUT USUAL CAUSE IS DUE TO DUAL CLUTCH SO THEY RESET DUAL CLUTCH ADAPTIVE VALVES. MARCH 2ND WHILE SITTING IN A PARKING LOT IN DRIVE I PUSHED THE GAS PEDAL RPMS REVED TO 3-4 AND I COULD HEAR THE ENGINE AS IF I WAS DRIVING WHEREAS THE CAR WAS NOT MOVING SIMILAR TO IF THE CAR WAS IN NEUTRAL. MARCH 5TH AFTER NOT DRIVING THE CAR FOR THE WEEKEND I WAS STOPPED AT A RED LIGHT WHEN THE LIGHT TURNED GREEN TO MAKE A LEFT TURN I ACCELERATED AND THE CAR SLOWS DOWN CAUSING CARS BEHIND ME TO SLAM ON BREAKS TO AVOID REAR ENDING ME. NEXT DAY WHILE DRIVING THROUGH A RESIDENTIAL AREA GOING AROUND 10 MILES PER HOUR THE CAR JEEVES ME FOWARD AND SLOWS DOWN TO ALMOST A DEAD STOP. I TOOK THE VEHICLE BACK AGAIN WE'RE AGAIN THEY SAID IT CAN NOT BE DUPLICATED AND THEY ALSO STATED THE CAR IS SUPPOSED TO SLOW DOWN WHEN DRIVING DRASTIC SPEEDS OFTEN. ALMOST CAUSING ACCIDENTS. THERE IS NO WAY MYSELF OR ANY OF MY CHILDREN WILL BE DRIVING THIS CAR I AM TERRIFIED OF THIS VEHICLE AND DON'T FEEL I SHOULD HAVE TO RISK MY FAMILIES LIVES FOR SOMEONE TO REALIZE SOMETHING IS TERRIBLY WRONG WITH MY CAR.
Vehicle speed control, Mar 10, 2018
VEHICLE STUTTERS/HESITATES ON TAKE-OFF FROM START. SEVERAL NEAR DANGEROUS MISSES CROSSING AND MERGING INTO TRAFFIC LANES. HAVE COMPLAINED SEVERAL TIMES TO CORPORATE HYUNDAI TO NO AVAIL. THEY CLAIM ISSUE IS KNOWN AND HAS TO DO WITH IMPROPER OPERATION OF DUAL/DOUBLE CLUTCH TECHNOLOGY. SPOKE ALSO WITH TECHNICIANS WHO INDICATE THEY ARE AWARE OF ISSUE, BUT CAN'T DO ANYTHING TO REMEDY THE DANGERS. DAUGHTER DRIVES THIS VEHICLE AND HAS BEEN IN AT LEAST THREE NEAR MISS SIDE COLLISIONS AND SEVERAL NEAR STALL OUTS ON MAJOR ROADWAY AND INTERSECTIONS WHILE EITHER TURNING LEFT OR RIGHT AT TRAFFIC LIGHTS. THE LAST INCIDENT SHE WAS INVOLVED IN HAD THREE FAMILY OCCUPANTS IN THE VEHICLE WHO WERE WITNESSES TO THE FAILED ACCELERATION/STALLING/STUTTERING/JERKING ACCELERATION OF THE VEHICLE AND WERE SHOCKED IT HAD HAPPENED TO SUCH A NEW VEHICLE. I HAVE ALSO HAD THIS VEHICLE IN THE SAME SERVICE SHOP THAT I PURCHASED THE HYUNDAI FROM ON ARAPAHOE ROAD IN CENTENNIAL, COLORADO, UNDER THE NAME OF AUTO NATION HYUNDAI. I HAVE ALSO DRIVEN THE CARE ON SEVERAL OCCASIONS AND CAN SAY IT CAN BE DANGEROUS TO DRIVE IN ESPECIALLY WHEN ATTEMPTING TO PULL OUT INTO ONCOMING TRAFFIC FROM A SIDE ROAD. WE HAVE ATTEMPTED TO WORK WITH HYUNDAI CORPORATE ON THIS ISSUE AND ASKED THEM TO TAKE THE VEHICLE BACK, BUT THEY INDICATED IT DOES NOT MEET THEIR LEMON RULES, NOR HAS IT BEEN IN THE REPAIR SHOP ENOUGH TIMES TO WARRANT A BUY-BACK. BOTTOM LINE NOW IS THERE'S NOTHING FOR THEM TO REPAIR SINCE THEY'VE INDICATED THEY HAVE NO FIX FOR THIS ISSUE, BUT DO ADMIT THEY ARE FULLY AWARE OF THE ISSUE AND STILL CHOOSE TO NOTHING TO REMEDY THE DANGERS.
Power train, Mar 9, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOUCHER HYUNDAI OF WAUKESHA (1583 E MORELAND BLVD, WAUKESHA, WI) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,100. *TT *JS THE CONSUMER STATED THE TRANSMISSION WAS RESET ON 02/2018. *TR
Fuel/propulsion system, Mar 1, 2018
HYUNDAIS DUAL CLUTCH SYSTEM IN MY TUCSON IS VERY UNSAFE. I WAS NOT AWARE OF ISSUES UNTIL 2.5 MONTHS AFTER OBTAINING THE VEHICLE. FROM A DEAD ATOP AT TIMES IT WILL NOT ACCELERATE AND ONLY RUN UP RPMS. OTHER TIMES IN TRAFFIC IT WILL ALSO NOT ACCELERATE AND RUN UP RPMS. DOING A GOOGLE SEARCH THIS WAS A HUGE ISSUE IN 2016 MODELS BUT NO RECALL WAS EVER DONE FOR THE 2017 MODELS HAPPENS ABOUT 1 TO 3 TIMES PER WEEK. COULD LEAD TO SERIOUS INJURY ACCIDENT.
Power train, Feb 26, 2018
VEHICLE STALLS AND IS SLOW TO TAKE OFF WHEN MOVING FORWARD FROM A STOP. ENGINES REVS HIGH HOWEVER SLOW AT MOVING.
Power train, Vehicle speed control, Feb 26, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ALSO, THE RPMS INCREASED AND THE VEHICLE ABRUPTLY LUNGED FORWARD. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, NV 89015, (702) 565-1500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED BY ANOTHER DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.
Fuel/propulsion system, Feb 25, 2018
AT TIMES WHEN I STOP AND ACCELERATE THE CAR HESITATES TO MOVE THEN IT JUMPS AND GOES MAKING IT DANGEROUS .
Other or unspecified, Feb 24, 2018
I LEASED THIS CAR LESS THAN A YEAR AGO AND IT WAS DRIVING FINE IN THE BEGINNING. NOW IT HESITATES GO AFTER I STOP. I ALMOST GOT KILLED MAKING A LEFT TURN INTO ON COMING TRAFFIC WHICH I HAVE TO DO EVERY SINGLE DAY LEAVING WORK AND THE CAR DOESNT CHANGE GEARS RIGHT AWAY. IT TAKES 3-25 SECONDS TO ACCELERATE. IT IS SUPER DANGEROUS I AM AFRAID I MIGHT GET KILLED LEAVING MY JOB ONE DAY. IT DOES THE SAME THING WHEN ACCELATING FROM A LIGHT. IT ALSO VIBRATES WHILE IM DRIVING. HYUNDAI WONT DO ANYTHING ABOUT IT AND IM REALLY SCARED TO DRIVE THIS CAR THAT I PAY A LOT OF MONEY FOR EVERY MONTH. IT DRIVES LIKE A 15 YR OLD CAR ALL OF A SUDDEN AND I DONT KNOW WHAT TO DO WITH IT SINCE IM IN THIS LEASE FOR ANOTHER 2 YEARS AND SOME CHANGE. IT ALSO JERKS AFTER TAKING OFF. IT IS VERY HAZARDOUS WHEN MAKING A LEFT TURN IF I DONT LEAVE ENOUGH TIME I WILL GET HIT BY A CAR.
Electrical system, Other or unspecified, Feb 13, 2018
MY CAR WAS PARKED IN MY DRIVEWAY. I ONLY HAD IT LESS THAN A MONTH (NEW). I TRIED TO REMOTE START IT & IT WOULDNT WORK. I WENT OUTSIDE TO START IT & IT WOULDN'T TURN OVER, ALL LIGHTS ON DASH WERE LIT UP. I LIFTED MY HOOD- A SQUIRREL NEST WAS BUILT UNDER HOOD. WIRING HARNESS CHEWED UP, INSULATION UNDER MY HOOD RIPPED OFF, NUMEROUS AREAS OF HARD PLASTIC COVERING MY HEADLIGHT UNDER HOOD AND ALONG INSIDE FRAME OF CAR ALL CHEWED UP. ALL THINGS CHEWED WERE MADE OF SOY BASED MATERIALS.I HAD MY CAR TOWED TO MY MECHANIC, NOT HYUNDAI DUE TO THE FACT THAT THEY DON'T ACCEPT RESPONSIBILITY. I HAD SIMILAR PROBLEMS (3X) W/MY HONDA 2014 CRV THAT'S WHY I GOT RID OF IT. I WAS TOLD BY BOTH HONDA & HYUNDAI "ITS NOT COVERED, IT'S NOT A MANUFACTURING DEFECT, IT'S CAUSED BY OUTSIDE CIRCUMSTANCES/ RODENTS. USE YOUR AUTO INSURANCE". THIS IS A MANUFACTURING DEFECT BECAUSE THEY USE SOY WHICH ATTRACTS THESE RODENTS. SOY WIRING HARNESSES SHOULD BE BANNED AND RECALLS INSTITUTED TO REMEDY THE PROBLEM BY EITHER REPLACING THE HARNESSES WITH STANDARD SYNTHETIC NON-EDIBLE POLYMERS AS APPROPRIATE TO THE SPECIFIC APPLICATION, OR PROVIDING COATINGS THAT PROVABLY PREVENT RODENTS FROM CONSUMING THE INSULATION OVER THE LIFESPAN OF THE VEHICLE. I CAN'T EVEN PARK IN MY OWN DRIVEWAY FOR FEAR OF MORE DAMAGE THAT I HAVE TO PAY FOR DUE TO THE USE OF SOY. THIS PROBLEM IS ALL OVER THE INTERNET CAUSED BY SOY USED BY VARIOUS CAR MAKERS. PLEASE DO SOMETHING ABOUT THIS ASAP.
Vehicle speed control, Fuel/propulsion system, Feb 12, 2018
CAR WILL NO LONGER ACCELERATE OVER 60MPH AND WHEN THE CAR IS IN DRIVE IT SOMETIMES WILL NOT ACCELERATE FOR A COUPLE OF SECONDS FROM A COMPLETE STOP
Power train, Feb 6, 2018
PURCHASED THIS CAR IN NOVEMBER 2017. VEHICLE HAS A DUAL CLUTCH TRANSMISSION, AND HAS A SERIOUS HESITATION PROBLEM FROM A STANDING START WHEN ACCELERATING. VERY DANGEROUS SITUATION WHEN MAKING A LEFT TURN. HALF WAY THRU THE TURN IT HESITATES AND WILL NOT ACCELERATE BUT THEN SURGES FORWARD DUE TO PUTTING MORE PRESSURE ON THE GAS PEDAL. PROBLEM IS INTERMITTENT. I HAVE REPORTED THIS TO THE DEALER TWICE ALREADY. BOTH TIMES THEY HAVE SAID THEY CAN FIND NOTHING IS WRONG. THAT THIS IS HOW A DUAL CLUTCH TRANSMISSION WORKS. FROM WHAT WE HAVE READ THIS SEEMS TO BE A COMMON PROBLEM WITH THIS. FEEL THAT THIS IS DEFINITELY A MAJOR SAFETY ISSUE.
Exterior lighting, Visibility/wiper, Jan 30, 2018
HEADLIGHTS PROJECT A WEIRD DARK SHADOW ON BOTH SIDES AND IT MAKES IT VERY DIFFICULT TO SEE IN FRONT OF ME JUST OFF CENTER ON BOTH SIDES. THIS IS A VERY DANGEROUS SITUATION TO NOT FEEL SAFE ENOUGH TO SEE THE ROAD AHEAD OF ME
Power train, Jan 30, 2018
VEHICLE HAS A SERIOUS PROBLEM WITH DUAL CLUTCH TRANSMISSION. THERE IS A MAJOR HESITATION WHEN STARTING TO ACCELERATE FROM A STOP. THIS IS A VERY DANGEROUS SITUATION, AND COULD RESULT IN MAJOR INJURY OR DEATH. THIS PROBLEM HAS BEEN REPORTED TO HYUNDAI SINCE THE 2015 MODEL YEAR OF THE SAME VEHICLE (SEE CARCOMPLAINTS.COM)
Power train, Jan 18, 2018
WHEN ACCELERATING FROM FULL STOP AT TRAFFIC LIGHT ABOUT 2ND GEAR, THE CAR SUDDENLY JERKED AND THE ENGINE LIGHT TURNED ON BRIEFLY WITH A NOISE. ALMOST CAUSES CAR BEHIND ME TO REAR END ME. ALSO NOTICING THAT ACCELERATION IS MUCH SLOWER NOW. CARS BESIDE ME ARE ACCELERATING MUCH FASTER THAN ME WHILE MY CAR IS STRUGGLING TO KEEP UP. I DON'T WANT TO EXPERIENCE THAT CAR JERKING AND ENGINE LIGHT TURNING ON EXPERIENCE AGAIN SO I DON'T EVEN WANT TO TRY ACCELERATING HARDER TO KEEP UP WITH THE OTHER CARS. I HEAR OTHER HYUNDAI TUCSON 2017 OWNERS ARE EXPERIENCING A SIMILAR THING. I HAVE LESS THAN 3900 MILES ON MY CAR.
Power train, Jan 18, 2018
VEHICLE WILL FAIL TO ACCELERATE AT CERTAIN TIMES FROM A COMPLETE STOP ON A CITY STREET. RPM CAN GO AS HIGH AS 4000 RPM'S AND THE VEHICLE WILL NOT RESPOND ADEQUATELY, MEANING I HAVE BEEN AT AN INTERSECTION AND WHEN MAKING THE TURN,THE VEHICLE MAY OR MAY NOT RESPOND TO THE ACCELERATION I HAVE GIVEN IT. I HAVE BEEN STOPPED AT A RED LIGHT WANTING TO ACCELERATE FORWARD ON THE GREEN LIGHT AND AGAIN THE VEHICLE MAY OR MAY NOT RESPOND ADEQUATELY EVEN WHEN THE ENGINE GETS TO 4000 RPM'S. AFRAID I WILL BLOW AN ENGINE I DECELERATE WITH THE VEHICLE ONLY CREEPING FORWARD AT 3-5 MPH EVEN WITH THOSE HIGH RPM'S. I HAVE TO PUMP THE GAS PEDAL A FEW TIMES BEFORE THE TRANSMISSION ENGAGES. ONCE ENGAGED THE TRANSMISSION IS SLOW TO ACCELERATE, BUT EVENTUALLY RESPONDS RESPECTFULLY TO THE RPM'S. THE LACK OF ACCELERATION OR TRANSMISSION RESPONSE IS VERY UNSAFE WHEN IT PLACES THE DRIVER & PASSENGERS IN A PRECARIOUS POSITION.
Other or unspecified, Jan 18, 2018
WHEN YOU GO TO PASS OR INCREASE SPEED THE RPM'S GO UP BUT NO ACCELERATION, EVEN AT LOW SPEED YOU HAVE NO ACCELERATION. I DO NOT WANT TO DRIVE MY VEHICLE. THIS IS AN ACCIDENT WAITING TO HAPPEN. WE TOOK CAR TO DEALER TWICE AND THEY COULD NOT DUPLICATE THIS. IT HAPPENED THE THIRD TIME AND WE TOOK IT TO DEALER AND WHILE MY HUSBAND WAS DRIVING TO DEALERSHIP IT HAPPENED AGAIN. IT HAS HAPPENED ON INTERSTATE AND LOCAL TOWN ROADS. WE JUST PURCHASED THIS VEHICLE IN NOVEMBER OF 2017. SO NOW FOUR TIMES FOR THE SAME ISSUE. THIS IS A VERY SERIOUS PROBLEM WITH THIS VEHICLE!!!!!
Exterior lighting, Jan 10, 2018
ALL HYUNDAI LIMITED MODEL TRIMS HAVE POOR BULB HOUSINGS FOR THEIR HEADLIGHTS. THERE IS A NOTCH IN THE HOUSING THAT COVERS THE TOP PART OF THE BULB AND CASTS A LARGE SHADOW IN FRONT OF THE VEHICLE, MAKING DRIVING AT NIGHT A SERIOUS SAFETY PROBLEM. I'VE ALREADY CONTACTED THE DEALER AND WAS TOLD IT WAS A KNOWN PROBLEM AND THAT HYUNDAI HAS YET TO DO ANYTHING ABOUT IT. I'VE ATTACHED TWO PHOTOS SHOWING THE SHADOW/NOTCH ON EACH HEADLIGHT. KEEP IN MIND MY VEHICLE HAS ONLY 295 MILES, AND I JUST BOUGHT IT A COUPLE DAYS AGO. MY WIFE IS AFRAID TO DRIVE AT NIGHT BECAUSE SHE'S AFRAID SHE WON'T BE ABLE TO SEE SOMETHING IN FRONT OF HER. THERE NEEDS TO BE AN INVESTIGATION LAUNCHED BECAUSE IT'S ONLY A MATTER OF TIME UNTIL A SERIOUS INJURY IS CAUSED AS A RESULT OF POOR LIGHTING AND NEGLIGENCE ON PART OF THE AUTO MANUFACTURER.
Power train, Jan 4, 2018
MENTIONED TWICE TO SERVICE DEPARTMENT. MY CONCERN THEY SAY NO SOLUTION.WHEN YOU START TO ACCELERATE GOING FORWARD OR GOING IN REVERSE OR EVEN WHEN YOU ARE ON A HIGHWAY,WHICH IS MOST DANGEROUS. IF FOR ANY REASON YOU TAKE YOUR FOOT OF THE ACCELERATOR AND THEN ACCELERATE AGAIN THERE IS A SIGNIFICANT HESITATION BEFORE IT GOES. IF YOU HAVE DRIVEN A NUMBER OF REASONS CAUSE YOU TO DO THIS. THERE SOLUTION IS NOT TO FEATHER THE ACCELERATOR. MAKES NO SENSE. ARE THEY WAITING FOR SOMEONE TO GET KILLED? NOTIFIED I WAS REGISTER WITH YOU AND THEY COULD CARE LESS,PLEASE HELP. I HAVE DOCUMENTATION IF YOU NEED IT.
Suspension, Wheels, Other or unspecified, Jan 4, 2018
THERE IS A CONSTANT SHAKING AND VIBRATION IN THE FRONT PASSENGER TIRE I DON'T KNOW IF IT'S THE STABILITY TRACTION OR WHAT MOSTLY HAPPENS AT ABOUT 65 MILES PER HOUR ON THE HIGHWAY AND WHEN I WENT TO TEST DRIVE A SECOND 2007 HYUNDAI TUCSON NIGHT VERSION IT FRONT END WAS EVEN MORE SHAKY