2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints
1,086 reports, newest first.
Power train, Engine, May 19, 2017
THE VEHICLE HAS A DRIVE-BY-WIRE SYSTEM CONTROLLING THE THROTTLE AND THE 7-SPEED DUAL-CLUTCH TRANSMISSION. IN CERTAIN CIRCUMSTANCES, THE THROTTLE PEDAL HAS NO EFFECT ON THE THROTTLE WHATSOEVER. IT HAPPENS MOST IN 'ECO' MODE, BUT STILL HAPPENS IN 'SPORT' MODE, ALWAYS AT A RELATIVELY LOW SPEED (WALKING PACE) OR WHEN ACCELERATING FROM A STOP. THE VEHICLE HAS HAD ONE FIRMWARE UPDATE (AT ABOUT 3K MILES?) WHICH DID MINIMIZE THE PROBLEM SOMEWHAT, BUT DIDN'T ELIMINATE IT. AT 7,900 MILES THE PROBLEM SEEMS TO BE GETTING WORSE, AND THE DEALER SAYS THERE ARE NO NEW FIRMWARE UPDATES THEY ARE AWARE OF. I AM CONCERNED BECAUSE MANY TIMES, WHEN IN SLOW OR STOP-AND-GO TRAFFIC, I'VE NEEDED TO ACCELERATE AND THE VEHICLE SIMPLY WOULDN'T DO IT FOR WHAT FELT LIKE FOREVER, BUT WAS PROBABLY ONLY A SECOND OR TWO. WHEN THE VEHICLE FINALLY DID START TO MOVE, IT JUMPED FORWARD AT FULL THROTTLE. THE SERVICE WRITER AT THE DEALERSHIP SAYS THIS IS A COMMON COMPLAINT, AND THAT OTHER CUSTOMERS HAVE ALSO COMPLAINED, SPECIFICALLY, ABOUT TRYING TO PULL OUT OF THEIR DEALERSHIP ONTO A BUSY STREET AND HAD THEIR VEHICLE SIMPLY REFUSE TO ACCELERATE. ON JUST ONE OCCASION, THE VEHICLE ACCELERATED AT FULL THROTTLE UP TO THE ENGINE'S REDLINE, WITHOUT MY FOOT ON THE THROTTLE! AS BAD AS IT IS, I EXPECT THAT THERE HAVE BEEN ACCIDENTS CAUSED BY THIS PROBLEM.
Power train, Vehicle speed control, Mar 6, 2017
VEHICLE HESITATES WHEN ACCELERATING FROM A SLOWED OR STOPPED PACE (I.E. STOP AND GO TRAFFIC, MAKING LEFT HAND TURNS). WHEN THE GAS PEDAL IS PRESSED TO GO AGAIN, NOTHING HAPPENS. THEN THE VEHICLE SLOWLY SHIFTS INTO TRAFFIC BEFORE FINALLY ACCELERATING. SCARY STUFF WHEN CARS ARE COMING AT YOU. THE ISSUE IS INTERMITTENT. THE CAR ALSO IDLES WITH 'JUMPS' OR 'STUDDERS' OCCASIONALLY WITH SIMILAR DRIVING CONDITIONS. THIS IS THE SPORT MODEL, 1.6T, AWD. THE VEHICLE IS NOT IN SPORT MODE WHEN INCIDENTS HAVE OCCURRED.
Power train, Mar 2, 2017
DURING MORNING WITH IN FIRST FEW MINUTES THE TRANSMISSION GIVES UP. PUSHING THE GAS PADDLE ONLY REVS UP THE ENGINE. THE CAR DOES NOT MOVE. THIS IS A SERIOUS PROBLEM AS CAR HESITATES TO ACCELERATE AND DON'T MOVE. HAPPENED SO FOR 4 TIMES IN 3 MONTHS. MOSTLY HAPPENS IN MORNINGS. SERIOUS ISSUE. AT ONE TIME I TOOK A TURN AND CAR WONT ACCELERATE. RESUME TO NORMAL AFTER SHIFTING TO N AND THEN TO D. ONE TIME STOPPED AND RED LIGHT. THE CAR DID NOT MOVE. ALL THE PEOPLE BEHIND WERE HONKING. TURNED OFF CAR AND TURNED ON; THEN ALL SYSTEMS BECAME NORMAL.
Fuel/propulsion system, Mar 2, 2017
MY VEHICLE IS UNPREDICTABLE WHEN SHIFTING OR ACCELERATING. I HAVE HAD IT LOOSE ALL POWER WHEN TRYING TO ACCELERATE WHEN PULLING INTO TRAFFIC. ALSO IT SEEMS TO GO INTO A NEUTRAL STATE SOMETIMES OR DOES NOT SHIFT PROPERLY AND RUNS THE RPMS HIGH AND SHIFTS UP AND DOWN BEFORE CATCHING THE RIGHT GEAR. I HAVE ALREADY HAD AND UPDATE AT THE DEALERSHIP AND WAS TOLD THAT THERE WOULD MOST LIKELY BE MORE AND THAT IT'S LIKE HAVING A MANUAL TRANSMISSION THAT GOES INTO NEUTRAL BY ITSELF AND TO JUST BE AWARE THIS COULD HAPPEN. NOT COMFORTING TO ME. I HAVE ALSO HAD PROBLEM WITH ANY ACCELERATION WHEN IN REVERSE BEING SLUGGISH OR NOT MOVING A COUPLE OF TIME.
Power train, Feb 23, 2017
2017 HYUNDAI TUCSON. WHILE DRIVING MY VEHICLE ON A CITY STREET , I STOPPED FOR A RED LIGHT AND WHEN I PROCEEDED TO MOVE WHEN THE LIGHT TURNED GREEN MY SUV WOULD NOT ACCELERATE. THE VEHICLE TRANSMISSION MADE A NOISE ,RPM'S WENT TO 4, CAR LUNCHED FORWARD AND MOVED A LITTLE, THEN PROCEEDED TO DRIVE.
Power train, Jan 14, 2017
ON THURSDAY, JAN 12TH, AFTER BACKING OUT OF MY DRIVEWAY IN MY 2 WEEK OLD 2017 TUCSON, I PUT THE CAR IN DRIVE AND IT DIDN'T MOVE. I TOOK MY FOOT OF THE GAS THEN PRESSED AGAIN AND IT SPUTTERED FORWARD AS IF IT WASN'T GETTING GAS. I STOPPED, PUT THE CAR IN PARK, WAITED A MINUTE, THEN PUT IT BACK IN DRIVE. IT HESITATED A BIT THEN SEEMED TO BE OK. I HAVE AN APPOINTMENT FOR SOME KIND OF "UPDATE" IN 3 DAYS. I HOPE THIS RESOLVES THE ISSUE. IN THE MEANTIME, I WILL DEPEND ON SOMEONE ELSE FOR TRANSPORTATION AS THIS IS POTENTIALLY QUITE DANGEROUS.
Seat belts, Dec 11, 2016
THE SEAT BELT IS HANGING UP INSIDE . I CANT GET OUT OF IT WITH OUT PULLING SOME TIME IT WORKS SOME TIME IT DOSE NOT. HAD IT IN TWICE WORKS WHEN I GET THERE NOW WHAT IT HAS TO BE FIX. IT ONLY HAS 600 MILES ON IT.
Power train, Nov 30, 2016
I JUST BOUGHT THIS 2017 TUCSON LIMITED A LITTLE OVER A WEEK AGO, HAVE NOT EVEN PUT GAS IN IT YET, AND I JUST HAD A SCARY EXPERIENCE OF NO ACCELERATION FROM STOP(S). MUCH AS OTHERS HAVE DESCRIBED IT, WHEN TRAFFIC LIGHT TURNED GREEN I HIT THE PEDAL... TO THE FLOOR AND ALMOST NOTHING (2MPH)... ABOUT 5 SECONDS LATER IT SLOWLY BEGAN TO REV INTO SLOW ACCELERATION AND I LIMPED TO THE NEXT TRAFFIC LIGHT AND PROCESS REPEATED. AS SITTING MOTIONLESS IN A BUSY INTERSECTION IS NERVE RACKING, I JUST HOPE NOBODY WOULD PLOW INTO ME. I TOO REGRET THIS MAY BE A HIDDEN HYUNDAI ISSUE, AND HAVE SCHEDULED AN APPOINTMENT WITH DEALER TO TRY AND ADDRESS THIS SAFETY ISSUE, ASSUMING THEY WILL RESET COMPUTER.
Power train, Engine, Fuel/propulsion system, Nov 11, 2016
WE JUST PURCHASED A 2017 HYUNDAI TUCSON SPORT. THE CAR HAS A SERIOUS ISSUE OF NO ACCELERATION AFTER A STOP, MERGING, PASSING ON THE HIGHWAY AND TURNING AT AN INTERSECTION. THE CAR HESITATES WHEN YOU HIT THE ACCELERATOR, SOMETIMES LEAVING YOU NEARLY STOPPED IN A AN INTERSECTION WAITING FOR A CAR TO HIT YOU. IF YOU CHOOSE TO CHANGE LANES ON A HIGHWAY THE CAR WILL HESITATE WHEN YOU PRESS THE ACCELERATOR TO MAKE THE LANE CHANGE. MY WIFE HAS STOPPED DRIVING THE CAR DUE TO THE SERIOUSNESS OF NO ACCELERATION AND SAFETY CONCERNS. WE HAVE TAKEN THE CAR BACK TO THE DEALERSHIP AND THEY SAID THE DIAGNOSTICS SHOW THAT THE CAR IS FINE AND IT IS HOW THE HYUNDAI TRANSMISSION WORKS IN THESE VEHICLES. I THINK THE CAR COULD BE A "LEMON." NOT SURE WHAT TO DO.
Power train, Oct 13, 2016
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE AND JERKED RAPIDLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
Power train, Sep 14, 2016
TRANSMISSION DOES NOT CONSISTENTLY SHIFT THROUGH GEARS. UNDER ACCELERATION, IT WILL SOMETIMES SHIFT FROM 1-2- NEUTRAL INSTEAD OF GOING INTO 3RD GEAR. IF YOU DEACCELRATE AND THEN TRY TO ACELERATE AS WHEN COMING TO A TURN, THE CAR HAS EXTREME HESITATION AND SOMETIME WILL JUST REV TO 3,000RPM WITHOUT ANY MOVEMENT...AGAIN LIKE IT IS IN NEUTRAL. DEALERSHIP SAYS THIS IS ALL BY DESIGN AND I SHOULD ADJUST MY DRIVING HABITS TO ACCOMMODATE THIS DANGEROUSLY DESIGNED VEHICLE.