2018 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 396 owner complaints filed for this model year. This is the 3rd highest complaint count among 21 Tucson model years with reports.
Of the 2018 reports, 13 involved a crash and 9 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Representative owner complaints: power train
101 reports, newest first. Show all
Power train, Service brakes, Engine, Aug 2, 2020
I PURCHASED MY 2018 HYUNDAI TUCSON LIMITED 1.6L FORWARD DRIVE NEW IN NOVEMBER 2018. I STARTED EXPERIENCING PROBLEMS A FEW WEEKS AFTER MY PURCHASE. THE VEHICLE IS SLOW TO ACCELERATE AT TIMES AND OTHER TIMES THE VEHICLE LURCHES/ACCELERATES FORWARD AT A HIGH RATE OF SPEED WITH MY FOOT ON THE BRAKE PEDAL. FOR INSTANCE, I WAS AT A DRIVE THRU WITH MY FOOT ON THE BRAKE PEDAL AND MY TUCSON BEGAN TO ACCELERATE FORWARD. I WAS SO AFRAID THAT I WAS GOING TO HIT THE CAR IN FRONT OF ME THAT I TURNED THE VEHICLE OFF. ON NUMEROUS OCCASIONS IT HAS LURCHED/ACCELERATED FORWARD WITH MY FOOT ON THE BRAKE PEDAL. OTHER TIMES WHEN I BEGIN TO ACCELERATE AFTER STOPPING AT A STOP LIGHT THE VEHICLE JUST HESITATES TO MOVE AT ALL. IT IS VERY SLOW TO ACCELERATE FOR A TURBO VEHICLE. CONCERNING MY BRAKES, MY BRAKES ARE MAKING A HIGH PITCH SQUEALING SOUND. I HAVE TAKEN MY TUCSON IN FOR SERVICE FOR THE BRAKE ISSUE, AND I HAVE BEEN TOLD THAT THERE IS NOTHING WRONG AND THAT IS THE NOISE THAT TUCSON BRAKES MAKE. BRAKES DO NOT MAKE A HIGH PITCH SQUEALING NOISE FOR NO REASON AT ALL. ALSO, I TOOK MY TUCSON TO BE SERVICED FOR THE ENGINE/TRANSMISSION PROBLEM AND I WAS TOLD THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT THE PROBLEM. THIS SUV IS A DEATHTRAP. THE 2018 TUCSON 1.6L NEEDS TO BE RECALLED AND THE ENGINE REPLACED WITH A 2.4L ENGINE AND THE BRAKE SYSTEM NEEDS TO BE REDESIGNED.
Power train, Jul 11, 2020
, FROM A STOP, WHEN YOU MOVE FORWARD, YOU PRESS ON THE ACCELERATOR THE CAR HESITATES TO MOVE FORWARD THEN ALL OF THE SUDDEN IF REVES HIGH AND THEN SPEED FASTER THAN IT SHOULD, I HAVE CALLED THE DEALERSHIP TWO TIMES, THE VEHICLE HAS 11,000 MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. SOMETHING WITH THE DUAL-CLUTCH SYSTEM IS HAVING ISSUES AND WILL LEAD TO DEATH. THE VEHICLE DOES IT INTERMITTENTLY, SO YOU CAN NOT PREDICT IT WHEN IT WILL HAVE AN ISSUE, AT MIN, IT DOES THIS FREQUENTLY.
Power train, Jun 27, 2020
THE DUAL CLUTCH, 7 SPEED AUTOMATIC TRANSMISSION IN MY 2018 HYUNDAI TUCSON DOES NOT ALWAYS MOVE THE CAR. WHEN PULLING OUT OF A DRIVEWAY, INTERSECTION, OR CROSSING ONCOMING TRAFFIC LANES THE CAR WILL STOP MOVING WHILE PARTIALLY IN THE STREET/INTERSECTION. IT WILL NOT MOVE, THE ENGINE RPM'S REV UP AND THEN ALL OF A SUDDEN THE CAR LUNGES FORWARD. I AM AFRAID THAT A CAR APPROACHING ME MAY NOT STOP IN TIME AND RUN INTO ME, EVEN THOUGH I HAD PLENTY OF TIME TO MAKE THE TURN. I TOOK THE CAR TO THE DEALER ON 9/24/2019 AND THEY SAID THEY WERE 'UNABLE TO DUPLICATE THE ISSUE'. I RETURNED THE CAR TO THE DEALER FOR THE SAME ISSUE ON 5/5/20. THE CAR WAS RETURNED TO ME AFTER 6 WEEKS AND THE DEALER STATED THEY REPLACED THE TRANSMISSION AND DUAL CLUTCH ASSEMBLY WITH A NEW UNIT AND I WAS INFORMED THAT THIS MAY NOT RESOLVE THE ORIGINAL ISSUE. ON 6/24/20 THE CAR WAS RETURNED TO THE DEALER FOR THE SAME ISSUE AND THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. AT NO POINT DID HYUNDAI TELL ME THEY'VE HAD ONGOING ISSUES WITH THEIR DUAL CLUTCH TRANSMISSION. IT WAS MY OWN RESEARCH AND CONTACTING ANOTHER DEALER THAT I WAS TOLD HYUNDAI IS AWARE OF THE PROBLEM AND HAS NO CURRENT SOLUTION TO RESOLVE THE MATTER. *TR
Power train, Engine, May 26, 2020
THE CAR WILL NOT GO INTO REVERSE. *TR
Power train, Feb 20, 2020
I HAVE THE 2018 TUSCON LIMITED 1.6T DCT WITH NO MORE THAN 12,000 MILES. WHEN ACCELERATING FROM A STOP OR ACCELERATING AFTER BRAKING AND PRESSING THE GAS PEDAL NORMALLY, THE CAR STOPS ACCELERATING AND THE CAR SLOWS DOWN. THIS ALSO HAPPENS AFTER COMING TO A STOP AND TURNING ONTO A DIFFERENT STREET. WHEN IT HAPPENED TO MY WIFE SHE PULLED OVER INTO THE CENTER TURNING LANE, BECAUSE THE CAR WOULD NOT ACCELERATE AND THERE WERE CARS TURNING BEHIND HER. I HAVE TAKEN IT IN TO HAVE IT SERVICED AND THEY EITHER APPLIED AN UPDATE OR RESET THE TRANSMISSIONS COMPUTER; HOWEVER, A FEW HUNDRED MILES LATER AND IT'S DOING IT AGAIN. MY WIFE IS CONCERNED THAT THIS WILL HAPPEN ONE DAY AND WILL CAUSE AN ACCIDENT; SHE SAID SHE DOES NOT FEEL SAFE DRIVING THIS CAR ANYMORE. MY FIRST VEHICLE WAS A MANUAL AND I KNOW HOW A MANUAL DRIVES AND HOW THEY ACCELERATE AFTER SHIFTING. I UNDERSTAND THAT A DCT MAY HAVE SIMILAR BEHAVIORS. HOWEVER, THIS WOULD BE SIMILAR TO SOMEONE HOLDING IN THE CLUTCH ON A MANUAL AND NOT BEING ABLE TO SHIFT GEARS, GRINDING THEM, CAUSING THE VEHICLE TO NOT ACCELERATE AND ANY VEHICLE BEHIND THEM TO STOP OR SLOW DOWN SUDDENLY. WE LOVE THE CAR, BUT THE TRANSMISSION MAKES US FEEL UNSAFE AND HOPEFULLY WE DO NOT GET INTO AN ACCIDENT DUE TO THIS DCT ISSUE. I HAVE ALSO CONTACTED HYUNDAI DIRECTLY ABOUT THIS AND I AM SUPPOSED TO BE RECEIVING A CALL FROM HYUNDAI CONSUMER AFFAIRS IN 3-5 BUSINESS DAYS.
Power train, Jan 3, 2020
WHEN I WENT TO ACCELERATE OUT OF A BUSINESS DRIVE WAY, THE CAR HESITATED AT LEAST 1-3 SECONDS BEFORE ENGAGNG THE TRANSIMISSION TO ACCLERATE THE VEHICLE OUT OF THE DRIVEWAY INTO TRAFFIC. AS I WAS TURNING OUT OF THE DRIVEWAY, I WAS ALMOST STRUCK BY AN ONCOMING VEHICLE. I WAS IN 2 OTHER SEPARATE INCIDENTS EITHER ACCCLERATING TO GET INTO A LANE OR ACCELERATING FROM A STOPPED POSITION ALMOST CAUSING ACCIDENTS BECAUSE OF THIS PROBLEM. I WAS SO SCARED, I TRADED THE 2017 TUSCON IN FOR A 2018 TUSCON HOPING THE PROBLEM WOULD BE SOLVED. IT DID NOT. IT HAPPENS IN THE 2018 TUSCON LESS OFTEN, BUT MORE INTERMITTENTLY MAKING IT EVEN MORE DANGEROUS AS YOU DO NOT KNOW WHEN OR IF ITS GOING TO HAPPEN AND BE ABLE TO REACT APPROPRIATELY.
Power train, Engine, Fuel/propulsion system, Dec 17, 2019
THIS IS MY 2ND ISSUE WITH THIS VEHICLE. EVER SINCE I BOUGHT THE VEHICLE I HAVE ALWAYS NOTICED THAT WHEN I COME TO A COMPLETE STOP (AT A RED LIGHT OR STOP SIGN) AND I GO TO PRESS ON THE GAS THE CAR DOESN'T GO. IT'S LIKE IT HESITATED BEFORE IT STARTS TO PICK UP SPEED. I ALWAYS CHALKED IT UP TO THE FACT THAT IT WAS A 4 CYLINDER BUT AFTER SPEAKING TO MY MECHANIC I FIND OUT THAT THIS IS NOT NORMAL AND CAN BE THE SIGN OF A SERIOUS PROBLEM. THERE IS CURRENTLY NO FIX FOR THIS.
Power train, Vehicle speed control, Engine, Dec 17, 2019
SAME DUAL CLUTCH PROBLEM AS ON 2016 HYUNDAI TUCSON. HESITATES FOR SEVERAL SECONDS PRIOR TO ENGAGING WHICH CAUSES SIGNIFICANT DANGER IN ONCOMING TRAFFIC. I HAD THIS SAME PROBLEM WITH THE 2016 AND HYUNDAI CONTINUED TO DENY ANY KNOWN PROBLEMS. NOW THERE IS A CLASS ACTION LAWSUIT REGARDING THIS ISSUE. I TRADED MY 2016 IN FOR THE 2018 TO GET AWAY FROM THE PROBLEM BECAUSE I WAS SO SCARED. NOW I HAVE THE SAME PROBLEM WITH THE NEW CAR. THIS PROBLEM IS ONGOING. ALSO I WAS COASTING WITH FOOT NOT ON THE PEDAL AND NOT IN CRUISE CONTROL AND THE RPM'S SHOT UP TO 4200 THEN DOWN TO NORMAL, THEN BACK UP TO 2200 AND THEN BACK TO NORMAL. VERY SCARY. HAD CLUTCH ENGAGED CAR WOULD HAVE SHOT FORWARD INTO CAR IN FRONT OF ME. DEALER HAS ACKNOWLEDGED TROUBLE WITH BOTH PROBLEMS AND INFORMED ME THAT HYUNDAI HAS SWITCHED CLUTCH MANUFACTURERS.
Power train, Vehicle speed control, Nov 18, 2019
WHEN SHIFTING GEARS, IE P TO R OR R TO D OR P TO D, THE CAR JERKS / CATCHES. SOME HAVE CALLED IT "TURBO LAG". IT'S DEFINITELY MOST NOTICEABLE AT A DEAD STOP. I HAVE EXPERIENCED THIS "LAG" WHILE BACKING UP OUT OF A PARKING SPOT AND THEN TRASFERRING TO DRIVE, AS WELL AS BEING AT A DEAD STOP AT A STOP SIGN / RED LIGHT, AND THEN ACCELERATING. BOTH EXPERIENCES HAVE BEEN IN THE CITY, HIGHWAY, TURNING, AND LOCAL ROADS. I DON'T KNOW WHAT HAS CAUSED OR WHAT IS CAUSING THIS ISSUE. PERHAPS IT'S THE TORQUE CONVERTER? I BOUGHT THIS CAR NEW IN NOV 2018 AND HAVE HAD THIS ISSUE SINCE JAN 2019. I HAVE HAD OTHER PEOPLE DRIVE MY CAR AND THEY HAVE ALSO EXPERIENCED THIS ISSUE. OTHER HYUNDAI TUSCON DRIVERS HAVE ALSO EXPERIENCED THIS ISSUE, AND HAVE DISCUSSED IT AT THIS WEBSITE: HTTPS://WWW.CARCOMPLAINTS.COM/HYUNDAI/TUCSON/2018/TRANSMISSION/WILL_NOT_ACCELERATE.SHTML
Power train, Other or unspecified, Nov 1, 2019
THE 2018 HYUNDAI TUCSON SEL HAS AN INTERMITTENT ISSUE WHEN ACCELERATING FROM A STOPPED POSITION. THE ENGINE WILL REV UP, BUT IDLE FORWARD FOR ABOUT 3-5 SECONDS, UNTIL THE VEHICLE GOES. THIS DOES NOT HAPPEN CONSISTENTLY. THE DEALERSHIP HAS RESET THE PROGRAMMING ON THE TRANSMISSION 2X. THERE ARE OTHER INDIVIDUALS ONLINE THAT ARE EXPERIENCING SIMILAR INTERMITTENT ISSUES WITH THEIR 2018 HYUNDAI TUCSON. IN JUNE 2019, I WAS ALMOST STRUCK BY A VEHICLE WHILE I WAS COMPLETING A LEFT HAND TURN ON GREEN WHEN AN ONCOMING VEHICLE DECIDED TO RUN THE LIGHT. THIS HAS HAPPENED NUMEROUS TIMES. ON 10/7/19 - I BROUGHT IT BACK TO THE DEALERSHIP AGAIN TO RIDE WITH A TECHNICIAN. DURING THE 30 MINUTES RIDE, I FELT LIKE I HAD REPLICATED THE ISSUE SLIGHTLY BUT THE MECHANIC ONLY ASKED ME WHAT KIND OF CAR I PREVIOUSLY DROVE. WHEN I CHECKED OUT OF THE DEALERSHIP, I ASKED FOR PAPERWORK TO DOCUMENT MY ENCOUNTER, EVEN IF THE MECHANIC CLAIMED IT WAS UNFOUNDED - BUT WAS NOT PROVIDED WITH ANY AND TOLD THAT THERE WAS NOTHING TO DOCUMENT.
Power train, Oct 31, 2019
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO AVERT BEING STRUCK IN THE REAR BY ANOTHER VEHICLE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HESITATED TO RESPOND. AFTER SEVERAL SECONDS, THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO MIKE KELLY HYUNDAI (254 PITTSBURGH RD, SUITE B, BUTLER, PA 16002, (724) 287-2701) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE DCT TRANSMISSION OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ON SEVERAL OCCASIONS AND INFORMED OF THE FAILURES. THE MANUFACTURER PROVIDED CASE NUMBERS 12236015, 15808024, AND 16248911. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Power train, Sep 27, 2019
BOUGHT NEW. VEHICLE HAS ACCELERATION ISSUES. RPMS SKYROCKET. IF ON DOWNWARD SLOPE, CAR WILL ROLL INTO INTERSECTION UPON DEPRESSING PEDAL. ON UPWARD HILL, CAR WILL HESITATE, THEN SUDDENLY JERK AND TAKE OFF. I HAVE A ROLLED INTO AN INTERSECTION TRYING TO CROSS A 2-LANE ROADWAY AND THE CAR STOPPED. I HAVE MENTIONED TO DEALERSHIP AND THEY JUST SAY IT'S THE WAY THE DUAL CLUTCH WORKS. THE DEALERSHIP HAS DONE A FACTORY RESET. I WILL BE GOOD FOR ABOUT A DAY. STILL NO ACCELERATION WHEN NEEDING TO MERGE WITH TRAFFIC. THIS IS A DANGEROUS SITUATION AND FEEL HYUNDAI NEEDS TO COME UP WITH A SOLUTION TO FIX THESE VEHICLES BEFORE SOMEONE LOSES A FAMILY MEMBER. I DON'T WANT IT TO BE ONE OF MINE! OR DO A RECALL.
Power train, Sep 5, 2019
STARTING AT ABOUT 12000 MILES, MY CAR WILL AT TIMES FAIL TO ACCELERATE FROM.A STOP. IT HAPPENED AGAIN TODAY AND I HAD TO JAM THE PEDAL DOWN AND MY CAR REVVED TO 7000RPM BEFORE IT WOULD ACTUALLY ACCELERATE. IT KEPT DOING THIS THE WHOLE REST OF THE TIME I WAS OUT AND IT WAS VERY DANGEROUS SINCE I WAS DRIVING ON A HIGHWAY AND COULDN'T GET MY CAR TO ACCELERATE. I TOOK IT TO THE DEALERSHIP AND THEY CLAIMED THERE WAS NO PROBLEM. THIS IS VERY DANGEROUS!
Power train, Aug 26, 2019
DUAL CLUTCH AUTOMATIC TRANSMISSION STARTED HAVING PROBLEMS AROUND 5K MILES. THE CAR HAS 15K CURRENTLY. THE FOLLOWING PROBLEM OCCURS ABOUT 2-3 TIME DAILY UNDER NORMAL DRIVING 10-20 MILES PER DAY ON SURFACE ROUTS. FROM STOP TO ACCELERATING IN 1ST GEAR THERE IS A MUCH LONGER THAN SAFE LAG TIME BETWEEN THE GAS PEDAL BEING DEPRESSED TO THE CAR ACTUALLY GAINING IN SPEED. IT SEEMS LIKE THE TRANSMISSION IS IN NEUTRAL AND THEN SHIFTS HARD INTO FIRST GEAR. IT DOES NOT MATTER HOW LIGHTLY OR FIRMLY THE PEDAL IS DEPRESSED. IT IS A LARGE CONCERN FOR ME AND MY FAMILY THAT THE CAR WILL NOT ACCELERATE OR PERFORM AS EXPECTED WHEN THE GAS PEDAL IS DEPRESSED. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP WITH NO RESULTS OR IMPROVEMENTS. THEY STATED THAT ALL HYUNDAI/ KIA DUAL CLUTCH AUTOMATIC TRANSMISSIONS HAVE THAT PROBLEM- STATING THAT WE SHOULD DEAL WITH IT OR TRADE TO ANOTHER VEHICLE.
Power train, Other or unspecified, Service brakes, Aug 4, 2019
I HAVE BOUGHT THIS VEHICLE LAST YEAR. THERE IS A LOUD NOISE WHEN I TAKE OFF AFTER I HAVE STARTED THE CAR AND GO. I HAVE TAKEN IT IN THEY TOLD ME IT IS THE GEAR SHIFTER. [XXX]. THIS CAR HAS NO POWER WHEN YOU TAKE OFF AND THE BRAKES HAVE SQUEAKED SINCE DAY 2.I HAVE TAKEN IT IN AND THEY HAVE SCRAPED THE BRAKES 3 TIMES. I HAVE COMPLAINED AND THOUGHT IT WAS JUST ME UNTIL I HAVE READ MORE COMPLAINTS. THIS CAR NEEDS RECALLED OR YOU NEED TO GIVE PEOPLE THEIR MONEY BACK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power train, Jul 23, 2019
CAR FAILS TO ACCELERATE MORE THAN THE SPEED OF MAYBE ROLLING THROUGH A STOP SIGN WHEN YOU ARE AT A STOP SIGN YOU CANNOT ACCELERATE AND IT IS VERY DANGEROUS TO PEOPLE BEHIND YOU THAT WILL SMASH INTO YOU AND THEN YOU HAVE TO FLOOR THE GAS PEDAL AND WORRY ABOUT CRASHING INTO SOMEBODY IN FRONT OF YOU. I HAVE TAKEN IT TO THE DEALER AND THEY SAID THERE IS NO PROBLEM AND THEY CAN'T FIND ANYTHING THEREFORE THEY CAN'T FIX IT. I AM MOVING TO FLORIDA WHERE IT IS HOT AND HUMID ALL THE TIME WHICH IS SEEMS THAT THAT IS WHEN THE PROBLEM HAPPENS. I WOULD LIKE A NEW VEHICLE IF THEY CAN'T FIX IT I FIND THIS COMPLETELY RIDICULOUS AND I CAN'T BELIEVE THERE HASN'T BEEN A RECALL ON IT YET AS THERE ARE MANY MANY COMPLAINTS THROUGHOUT THE INTERNET
Power train, Jul 10, 2019
I PURCHASED MY NEW CAR 8 MONTHS AGO WITH 2 MILES ON IT. I AM SCARED TO DEATH TO PULL OUT FROM RED LIGHTS IF ANYONE IS EVEN INSIGHT AT TIMES. IT SEEMS AS THOUGH IT JUST DOESNT WANT TO GO AT ALL. I CAN FLOOR THE GAS AND IT HESITATES FOR FEW SECONDS AS THE RPMS ARE VERY HIGH ALL YOU GET IS A ROLL INTO TRAFFIC. IT MAKES ME SO NERVOUS AT TIMES DRIVING THIS VEHICLE. WORSE MISTAKE BUYING THIS VEHICLE AND WORSE PART IS I WILL BE STUCK IN AS ITS NOT WORTH HALF OF WHAT I OWE ALREADY. THIS SHOULD BE SOMETHING DISCUSSED BEFORE SIGNING OR NOT ON THE MARKET TO SELL AT ALL
Power train, Jul 1, 2019
I PURCHASED A 2018 TUCSON IN A NOVEMBER, RECENTLY I HAVE NOTICED THAT THE VEHICLE STRUGGLES TO ACCELERATE. I WILL CONTACT THE DEALERSHIP TOMORROW BUT I SEE THAT I'M NOT THE ONLY ONE THAT SEEMS TO BE EXPERIENCING THIS PROBLEM. IT SEEMS TO BE GETTING WORSE. IT'S A HAZARD ESPECIALLY WHEN DRIVING IN THE FREEWAY.
Power train, May 30, 2019
VEHICLE FAILED TO ACCELERATE WHILE MERGING INTO TRAFFIC, FORCING ENGINE TO REACH 6.5K RPM ONCE IT BEGAN TO DO SO. HAPPENS FREQUENTLY. MANY OTHER COMPLAINTS ON SAME ISSUE BY VARIOUS OWNERS.
Power train, Apr 3, 2019
VEHICLE RANDOMLY SLIPS OUT OF GEAR WHEN BREAK IS QUICKLY DEPRESSED WHEN ROLLING FROM A STOP. VEHICLE NEEDS TO BE SHUT DOWN AND RESTARTED. A VERY SERIOUS SAFETY ISSUE. VEHICLE RANDOMLY FAILS TO SHIFT UP WHEN ACCELERATING. ANOTHER VERY SERIOUS SAFETY ISSUE. DUEL-CLUTCH TRANSMISSION IS CLEARLY DEFECTIVE AS DESIGNED.
Power train, Jan 16, 2019
LEASED A NEW 2018 HYUNDAI TUCSON LIMITED FROM A LOCAL DEALER. NOTED THE HESITATION IN THE ACCELERATION WHEN TEST DRIVING. SALESMEN SAID BRAND NEW ENGINE, GAS, ETC, MOST LIKELY WILL WORK ITS WAY OUT IN DRIVING WITH NEW REFILL OF GAS. NOTICED PROBLEM ALL THE WAY HOME AFTER PURCHASE. CONTACTED DEALER NEXT DAY AFTER FILLING TANK WITH SAME ISSUE, THEIR RESPONSE "ITS A NOTED HYUNDAI USA TUCSON TRANSMISSION ISSUE". THATS IT! REPORTED TO HCA (HYUNDAI CONSUMER AFFAIRS), HAD A CASE NUMBER ASSIGNED VIA AUTOMATED MAIL. NO CALL, NO MAIL FROM ANYONE AT HYUNDAI TO ADDRESS THE ASSIGNED COMPLAINT #. FILED ANOTHER COMPLAINT, RECEIVED A NEW CASE NUMBER, HYUNDAI CONTACTED ME WITH NO INFO ON MY CASE, MY DOCUMENTS SENT OR NO KNOWLEDGE OF THE TRANSMISSION ISSUES WITH THEIR TUSCON 1.6L TURBO, 7 SPEED ENGINE/TRANSMISSIONS. TOOK THEM 3 MONTHS TO FULLY RESPOND TO SECOND CASE NUMBER ASSIGNED DUE TO MANY PHONE CALLS AND MAILS TO THEM ON THE CASE AND NO RESPONSE ON RESOLUTION TO THIS HAZARDOUS ISSUE WITH THE TRANSMISSION. PENDING REGIONAL CASE WORKER TO BE ASSIGNED TO ASSESS THE TRANSMISSION AT THE SAME DEALER WHERE PURCHASED. *DT
Power train, Nov 17, 2018
WHILE DRIVING AND THEN COMING TO A TEMPORARY STOP SUCH AS WAITING FOR A RED LIGHT TO TURN GREEN OR RIGHT ON RED OR MAKING A LEFT TURN; THEN I STEP ON THE ACCELERATOR TO DRIVE, THEN ABOUT 20 YARDS OR SO INTO THE MOVEMENT OF THE CAR, THE CAR STOPS MOVING BUT THE ENGINE IS STILL RUNNING. IT DELAYS FOR ANYWHERE BETWEEN 2 AND 5 SECONDS, JUST ENOUGH TIME FOR CARS TO BE COMING RIGHT AT YOU. IT HAPPENED TWICE IN ONE WEEK, ONCE THE WEEK BEFORE AND ONCE RECENTLY, THE SAME DAY I TOOK THE CAR BACK TO THE DEALER TO SEE WHAT WAS WRONG. IT HAS HAPPENED HERE AND THERE IN THE SEVERAL MONTHS THAT I HAVE OWNED IT, BUT SEEMS TO BE GETTING MORE PRONOUNCED WHERE I AM NOTICING IT MORE. I ALMOST GOT HIT FROM BEHIND TWICE AND ALMOST GOT "T-BONED" WHEN MAKING A LEFT TURN. THE SERVICE DEPARTMENT SAYS IT DID NOT DO IT WHEN THEY TOOK IT OUT (I TOLD THEM IT DOESN'T DO IT ALL THE TIME AND IT PROBABLY WON'T FOR THEM.) THEY SAID THERE ARE NO BULLETINS OUT OR RECALLS AND NO CODES SHOW UP WHEN THEY TESTED IT. WELL I DID RESEARCH AND FOUND THAT THE TUCSON HAS HAD MANY PAST PROBLEMS LIKE THIS (LITERALLY HUNDREDS, IF NOT THOUSANDS) AND THE MANUFACTURER WAS IGNORING PLEAS FROM DESPERATE OWNERS BECAUSE NOTHING WAS BEING ADDRESSED. HYUNDAI FINALLY ADMITTED TO PROBLEMS WITH THE 2016 AND 17 TUCSONS AND DID A RECALL. I FEEL THAT THIS IS A VERY SERIOUS SAFETY ISSUE, ESPECIALLY WHEN I AM NOW AFRAID TO MAKE LEFT AND RIGHT TURNS KEEPING IN MY MIND THAT THIS CAR IS GOING TO HESITATE, STALL, DELAY, WHATEVER YOU WANT TO CALL IT. 5500 HUNDRED MILES ON IT AND I PAID THOUSANDS OF DOLLARS TO BUY IT, I DON'T FEEL SAFE MAKING TURNS AND FEEL THAT THIS ISSUE NEEDS TO BE ADDRESSED AND QUICKLY BEFORE SOMEONE (I HOPE NOT MYSELF ALSO)) GETS INJURED OR KILLED.
Power train, Fuel/propulsion system, Oct 21, 2018
AROUND 1500 ,ILES THE CAR STARTED TO EITHER STALL COMPLETELY OR "JUMP" FORWARD IN AL DRIVEMODES, TOOK TO DEALERSHIP , THEY SAID IT HAS TO DO WITH TRANSMISSION BEING ESSENTIALLY A STANDARD. THEY TOLD US THEY RESET THE COMPUTER AND IT NEEDS THIS OCCASIONALLY. REALLY NEVER HEARD OF THAT. OUR GASMILEAGE IS ALSO CONSTANLTY GOING DOWN. NOT HAPPY WITH THE CONSTANT SUDDEN ACCELERTION ESPECIALLY WHEN MERGING ONTO INTERSTATES. BOUGHT THIS THING BRAND NEW FEB 2018.
Power train, Sep 4, 2018
THIS TRANSMISSION CAUSES THE CAR TO NOT ACCELERATE WHEN IT SHOULD, AND WHEN THE TRANSMISSION KICKS IS THE CAR TAKES OFF TO FAST LIKE IT IS OUT OF CONTROL. SOME TIMES THE TRANSMISSION MAKES THE CAR JERK THREE TO FOR TIMES IN STOP AND GO TRAFFIC. THIS IS UNSAFE AND I'M WEIGHTING FOR SOME ONE TO REAR END ME OR ME HITTING SOMEONE ELSE. I WAS MAKING A LEFT TURN FROM A STOP LIGHT AND THE CAR WOULD NOT ACCELERATE AND HALF WAY THRU THE TURN THE CAR TOOK OFF ON ME BUT I GOT IT UNDER CONTROL. I CANT LET MY WIFE DRIVE THIS CAR AND THAT IS A SHAME BECAUSE WE BOUT IT FOR HER TO DRIVE. THIS CAR IS UNSAFE TO DRIVE AND ALL I GET FROM THE HYUNDAI DEALER IS EXCUSES.IT GOES TO THE SERVICE DEPT.10/6/18 AGAIN.
Power train, Sep 3, 2018
VEHICLE SEVERELY HESITATES TO ACCELERATE FROM A STOP WHILE IN TRAFFIC (GEAR SHIFT IS IN DRIVE POSITION). FAILS TO ACCELERATE WHEN MAKING LEFT TURNS TO AVOID ONCOMING TRAFFIC. PROBLEM PERSISTS REGARDLESS OF DRIVING MODE SELECTION.