2018 Hyundai Tucson

Problems, recalls and owner-reported issues

Engine is the leading concern among 396 owner complaints filed for this model year. This is the 3rd highest complaint count among 21 Tucson model years with reports.

Complaints by model year
  1. 396

Of the 2018 reports, 13 involved a crash and 9 involved a fire. 10 people were injured.

Primary concernEngine243 reports · 61% of complaints
Owner complaints396Filed with NHTSA
Recall relationship1 safety recallNHTSA campaign records

What owners report most often

  1. Engine243
  2. Power train101
  3. Other or unspecified43
  4. Service brakes42
  5. Electrical system27
  6. Fuel/propulsion system22
  7. Hydraulic20
  8. Vehicle speed control16

Recalls and investigations

  1. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020

    Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

    An engine compartment fire can increase the risk of injury or crash.

    Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

    Campaign 20V543000 on NHTSA.gov

Representative owner complaints

396 reports, newest first.

  1. Service brakes, Hydraulic, Apr 6, 2021

    TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JENKINS HYUNDAI OF LEESBURG (9145 US-441, LEESBURG, FL 34788, (352) 815-2516) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  2. Service brakes, Hydraulic, Apr 5, 2021

    TL *THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HYUNDAI OF WESLEY CHAPEL (27000 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL 33544, (813) 437-4745) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  3. Service brakes, Apr 1, 2021, crash

    RECALL ON MY 2018 TUSCON BRAKES, BRAKES WERE ACTING ODD AND MY DAUGHTER UTIMATELY ENDED UP ROLLING AND TOTALLING IT IN OCT 2020. IN MARCH 2021, WE RECEIVED A RECALL NOTICE FOR BRAKES. SHE HAD MENTIONED THE BRAKES ACTING FUNNY, BUT ONLY HAVING 18K MILES. WE ASSUMED IT WAS STILL NEWNESS. SHE RECEIVED A HEAD INJURY AND SEST BELT SORES ON HER HIPS.

  4. Service brakes, Hydraulic, Mar 30, 2021

    TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ALL STAR HYUNDAI (10313 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 274-0071) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THERE WAS A 60 DAY BACK-UP FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  5. Engine, Mar 28, 2021

    I CHANGED ENGINE OIL A MONTH AGO AND STILL HAVE 500MILE LEFT UNTIL RE-CHANGE, BUT AFTER WHEN I WENT SHOPPING THE ENGINE SOUND WAS BAD SO I CHECKED THE ENGINE OIL STATUS AND THERE WERE NO ENGINE OIL AT ALL. THIS WAS NOT FIRST TIME, DOING THIS. I HEARD HYUNDAI ENGINE EAT SOME OIL, BUT IT IS KIND OF DANGEROUS IF I DIDNT CHECK THE STATUS.

  6. Power train, Mar 25, 2021

    TRANSMISSION FAILS TO SHIFT PROPERLY. HAD THIS ISSUE SINCE AROUND 15K MILES PURCHASED VEHICLE BRAND NEW AND COMPLAINED MULTIPLE TIMES DEALER WOULDN'T DO ANYTHING UNTIL AROUND 55K MILES REPLACED DUAL CLUTCH AND PROBLEM HAD COME BACK AFTER 5K MILES AND DEALER SAYS NOTHINGS WRONG... I FEEL UNSAFE IN A BRAND NEW CAR WITH REGULAR MAINTENANCE... HELP

  7. Service brakes, Mar 25, 2021

    RECALL FOR ANTI-LOCK BRAKES HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) HAS BEEN KNOWN SINCE AT LEAST 01/12/21 BUT NOTICE NOT RECEIVED UNTIL 03/12/21. DEALER DOES NOT HAVE PARTS IN STOCK, WITH NO ESTIMATED DELIVERY TIME, SO VEHICLE CONTINUES TO BE AT RISK FOR ENGINE COMPARTMENT FIRE. THIS DOCUMENTS HYUNDAI'S FAILURE TO ADDRESS SERIOUS SAFETY SITUATION.

  8. Service brakes, Hydraulic, Mar 23, 2021

    TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT COCONUT CREEK HYUNDAI LOCATED AT 4960 N STATE RD 7, COCONUT CREEK, FL 33073, (888) 441-7737) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  9. Other or unspecified, Mar 20, 2021

    I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A VERY LOUD POP... I PULLED OVER TO INSPECT THE CAR... THE PANORAMIC SUN ROOF HAD SHATTERED FOR NO APPARENT REASON.. NO CARS WERE IN FRONT OF ME OR BEHIND ME... I SAW NO DEBRIS ON THE CAR OR IN THE ROAD... THE ROAD WAS PAVED.. I WAS REALLY AT A LOST AS TO WHAT COULD HAVE HAPPENED TO IT.. UNTIL I STARTED RESEARCHING ONLINE AND FOUND OUT THAT IT HAPPENS TO THESE SUNROOF OCCASIONALLY.. I AM WORKING WITH HYUNDAI NOW TRYING TO GET THEM TO REPAIR IT... IT REALLY SHOULD BE A RECALL...

  10. Power train, Engine, Mar 19, 2021, crash

    CAR WAS SLOWLY ENTERING GARAGE AND CAME TO A FULL STOP WITH BRAKE PEDAL DEPRESSED IN GEAR. CAR WITHOUT WARNING, ENGINE REVVED UP TO FULL POWER AND CRASHED IN GARAGE. I AM ALLEGING CONDITION KNOWN AS SUDDEN UNINTENDED ACCELERATION. I HAVE HAD THE DAMAGE REPAIRED AND THE COST OF REPAIR WAS OVER $4,000.00. PICTURES AVAILABLE UPON REQUEST. HYUNDAI PERFORMED AN INSPECTION ON VEHICLE UPON MY DEMAND TO DO SO. WHEN REPORT CAME IN, I WAS REFUSED A COPY OF EXACT REPORT BY INSPECTOR AND ONLY GIVEN A SUMMARY BY COMPANY AGENT. WHEN I ASKED FOR THE EXACT INSPECTOR REPORT TO BE READ TO ME OVER THE PHONE, THAT REQUEST WAS DENIED AS WELL.

  11. Forward collision avoidance, Mar 18, 2021

    I RECEIVED A SAFETY RECALL THAT THE ABS MODULES MAY CORRODE AND POSSIBLY CAUSE FIRE. I TOOK CAR TO DEALER IMMEDIATELY AND WAS TOLD PARTS ARE ON ORDER AND THEY GAVE ME AN APPOINTMENT FOR APRIL 26..7 WEEKS AWAY..I WAS TOLD TO PARK MY CAR OUTSIDE OF ITS SECURED GARAGE UNTIL PART COMES IN. I THINK THIS IS UNEXCEPTABLE & NOW I MAY HAVE TO SPEND MONEY TO RENT A CAR TO DRIVE TO LOUISIANA FOR AN UPCOMING PLANNED TRIP??? WHY WOULD HYUNDAI ISSUE THIS DANGER AND THEN NOT HAVE PARTS TO FIX ?

  12. Electrical system, Engine, Mar 18, 2021

    TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE, OIL AND TIRE PRESSURE WARNING LIGHTS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

  13. Service brakes, Hydraulic, Mar 17, 2021

    TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MCDONALD HYUNDAI (6500 S BROADWAY, LITTLETON, CO 80121) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  14. Service brakes, Hydraulic, Mar 16, 2021

    TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER BILLION HYUNDAI LOCATED AT 2323 MORMON TREK BLVD, IOWA CITY, IA 52246 WAS CONTACTED WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  15. Service brakes, Mar 16, 2021

    WITH A RECALL INVOLVING ABS MODULES THAT CAN CAUSE ENGINE FIRE IS A SERIOUS RECALL. NO SHOPS IN THE AREA HAD AVAILABILITY TO RESOLVE THIS ISSUE IN LESS THAN A WEEK. THIS IS TOO LONG OF A TIME FOR THESE TYPES OF ISSUES. I AM NOT BLAMING THE SHOPS, THERE IS ONLY SO MUCH THEY CAN DO. BUT, MORE ASSISTANCE SHOULD HAVE BEEN OFFERED TO THEM TO MEET THE NEEDS OF THIS ISSUE. I CALLED THE MORNING AFTER I GOT THE NOTICE.

  16. Visibility/wiper, Mar 14, 2021

    THE WINDSHIELD OF MY 2018 TUSCON CRACKED WITHOUT ANYTHING HITTING IT. THE CAR WAS PARKED ON MY DRIVEWAY

  17. Service brakes, Hydraulic, Mar 10, 2021

    TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LESTER GLENN HYUNDAI TOMS RIVER (386 NJ-37, TOMS RIVER, NJ 08753) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  18. Engine, Feb 16, 2021

    THE VEHICLE WHEN TEMP IS SET TO HIGH HEAT THEN SWITCHED TO 75 DEGREES THERE IS A STRONG COOLANT SMELL THAT COMES FROM THE HVAC SYSTEM. IT MAKES ME NAUSEOUS WHILE DRIVING. TOOK TO DEALERSHIP WHERE THEY SAID THEY CAN DUPLICATE THE ISSUE. CALLED HYUNDAI CUSTOMER CARE AND THEY CALLED ONCE AND I MISSED IT AND EMAILED THEM AND CALLED AND NO ONE HAS CONTACTED ME BACK. COOLANT IS HAZARDOUS TO BREATH IN AND THEY DON'T TAKE IT AS A SERIOUS MATTER

  19. Other or unspecified, Feb 15, 2021

    HYUNDAI ISSUED A RECALL WITH A REPLACEMENT PART NEEDED TO PREVENT AN ENGINE FIRE. WHEN THE DEALERSHIP AND CORPORATE WERE CONTACTED, WAS TOLD THEY ONLY HAVE A REMEDY FOR THE 2019-2021 AND NO REMEDY YET FOR THE 2018 MODEL, WHICH IS MINE. SAID THEY CAN'T GUARANTEE THE CAR ISN'T DANGEROUS AND DEALERSHIP TOLD ME TO CONTACT CONSUMER AFFAIRS TO OPEN A CASE AND SEE WHAT THEY WILL DO ABOUT REPLACING THE CAR.

  20. Power train, Electrical system, Engine, Feb 11, 2021

    I WAS DRIVING ON A INTERSTATE GOT OFF ON A EXIT AND MY CAR STARTED DOING A LOUD TICKING NOISE AND WOULD NOT ACCELERATE OVER 40 MPH. I DROVE THE CAR TO GET THE CAR TESTED TO SEE THE PROBLEM .THE CODE READ KNOCK SENSOR.GOT THE KNOCK SENSOR REPLACED BY A LOCAL MECHANIC AND THE CAR DROVE THE SAY WAY BEFORE I TOOK IT TO HIS SHOP.THE CAR ONLY HAS 67,00 MILES

  21. Engine, Feb 8, 2021

    AT 72000 MILES ENGINE STARTED KNOCKING AND LOSS POWER. TOOK TO DEALER WAS TOLD THE # 3 CYLINDER HAD AN PROBLEM AND THE ENGINE WAS BLOWN. WAS GIVEN AN ESTIMATE OF 13,700 FOR A NEW ENGINE. THAT THE COST OF THE CAR.

  22. Engine, Feb 3, 2021

    WHEN ACCELERATING FROM A STOP AT VERY SLOW SPEED THE ENGINE SPUTTERS CAUSING THE CAR TO SHAKE AND NEARLY DIE. LIKE WHEN SOMEONE IS FIRST LEARNING TO DRIVE A STICK SHIFT. IT MAINLY HAPPENS WHEN DRIVING IN PARKING LOTS LOOKING FOR A SPACE. HOWEVER IT HAS HAPPENED INTERMITTENTLY WHEN ACCELERATING FROM A STOP LIGHT. MY WIFE DOESN'T FEEL SAFE DRIVING THIS VEHICLE. MANY HAVE COMPLAINED ABOUT THIS ISSUE. THE PROBLEM HAS EXISTED SINCE WE TOOK POSSESSION JULY 2018 AND HAS WORSENED. THE MANUFACTURER WILL DENY THIS PROBLEM EXISTS. IT NEEDS TO BE ADDRESSED. NO PROBLEM WITH HIGHWAY DRIVING .

  23. Service brakes, Feb 2, 2021

    MY CAR WAS PURCHASED FROM ENTERPRISE LEASING IN MAY 2019. I WAS NOT TOLD ABOUT THE RECALL #195 WHICH IS A SAFETY ISSUE AND CAN RESULT WITH THE CAR ON FIRE. ACCORDING TO YOUR WEBSITE A PLAN TO SOLVE THE PROBLEM WAS SUBMITTED TO YOU ON MAY 16, 2018 BEFORE THE CAR WAS SOLD TO ME. I WAS NEVER INFORMED ABOUT THE RECALL BY HYUNDAI. I FOUND OUT ABOUT THE RECALL FROM A FRIEND. UPON NOTIFYING HYUNDAI THEY HAVE YET TO PROVIDE A SOLUTION TO A SERIOUS PROBLEM. MY WIFE IS NOW CONCERNED FOR HER SAFETY AND HAS SERIOUS STRESS ISSUES IF SHE HAS TO DRIVE THIS CAR. WE HAVE HAD THREE PEOPLE AT THE HYUNDAI CORPORATE OFFICE TELL US THERE IS A SOLUTION BUT THE SERVICE DEPARTMENT AT EBERSOLE HYUNDAI SAYS THERE IS NO FIX FOR THE PROBLEM. ACTUALLY MAKING THE CAR A SAFETY HAZARD TP DROVE/ WE ARE TOLD THAT BECAUSE WE BOUGHT THE CAR FROM ENTERPRISE LEASING AND NOT DIRECTLY FROM HYUNDAI THERE IS NOTHING THEY CAN DO FOR US. I FEEL THAT THERE HAS BEEN SERIOUS FRAUD THAT TOOK PLACE WHEN SELLING US THIS CAR SINCE IT WAS ALREADY DECLARED TO BE UNSAFE WITH A POTENTIAL FIRE HAZARD.

  24. Engine, Jan 27, 2021

    I HAVE A 2018 HYUNDAI TUCSON. WE HEARD KNOCKING NOISE IN THE ENGINE WHILE DRIVING AT NIGHT AND THEN THE CAR FAILED TO ACCELERATE. WE WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT CRASHING. WE HAD IT TOWED TO A SHOP. THE SHOP SAYS THAT THE ENGINE HAD KNOCKING NOISE WERE ROD BEARINGS AND THERE WAS COOLANT/ANTIFREEZE IN THE ENGINE BLOCK.

  25. Service brakes, Jan 27, 2021

    GOT A PHONE CALL YESTERDAY (1-26-2021) FROM HYUNDAI DEALER TELLING ME THERE IS A RECALL ON MY VEHICLE WITH THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC UNIT (HECU). WAS TOLD THAT MY VEHICLE NEEDS TO BE PARKED OUTSIDE OF THE GARAGE, DUE TO A POSSIBLE COMPARTMENT FIRE. I HAVEN'T RECEIVED A NOTICE FROM HYUNDAI. CUSTOMER REP AT DEALERSHIP WAS VERY IN-PROFESSIONAL AND RUDE. NOW I'M AFRAID TO DRIVE MY CAR!!..DEALER WAS TRYING TO REAL ME IN TO TRY TO SELL ME A NEW CAR, WHICH I'M IN NO POSITION TO DO SUCH AT THIS TIME. IS THIS RECALL SOMETHING THAT CAN BE ADDRESSED? PLEASE REPLY....*JS