2019 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 379 owner complaints filed for this model year. This is the 5th highest complaint count among 21 Tucson model years with reports.
Of the 2019 reports, 15 involved a crash and 11 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Representative owner complaints
379 reports, newest first.
Engine, Dec 21, 2021
The contact owns a 2019 Hyundai Tucson. The contact stated that while her husband was driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Engine, Dec 3, 2021
Purchased the car in March 2021 with 41,391 miles on it. The day after I picked it up check engine light came on checked the code it was a P0420 catalyst system efficiency below threshold, contacted dealer they took the car in and replaced the catalytic converter. Now 8 months later & a little less than 15,000 miles the check engine light came on again and guess what code popped up? P0420 now I am not an auto expert but I don't think its right that a catalytic converter would need to be replaced twice in that short time frame. Time to figure out what is causing this considering I am not the only one who has reported this
Power train, Oct 22, 2021
Going up a hill, "Check Blind-Spot Collision Warning System" alert, clunk sound, rpms revved high, power lost and did not shift gears. 2 occurrences. Approximately 40,000 miles.
Service brakes, Hydraulic, Oct 22, 2021
The contact owns a 2019 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Engine, Oct 14, 2021
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at 30 MPH, a light knocking sound was heard coming from the engine. There was no warning light illuminated. The contact inspected the vehicle and discovered that the oil level was low despite recently having an oil change. The contact then added 2 quarts of oil inside the engine and resumed driving 30 MPH however, the vehicle shut off without warning. The dealer was contacted, and she had the vehicle towed to the dealer. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 51,392.
Service brakes, Oct 13, 2021
I have not owned this vehicle since 1/2021. I informed the dealer who took the vehicle in trade that there was an open recall. I have let Hyundai know that I no longer own the vehicle. Despite multiple communications with Hyundai, they have made no indication that they would try to find the new owner and direct recall information to that party. In the past, when this situation has occurred with other manufacturers, letting the manufacturer that I no longer owned the vehicle was sufficient and the manufacturer took over from there. I find Hyundai's process to be unsatisfactory. As I have not been able to redirect them to the new owner, I am taking the step of informing NHTSA.
Service brakes, Hydraulic, Oct 8, 2021
The contact owns a 2019 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Engine, Sep 20, 2021
2019 Tucson 74165 miles. While driving on the highway the engine began to knock, and as the traffic came to a stop the car stalled and the oil and battery light came on. Before that the lights never came on. I got it to the shoulder and checked the oil, it was dry with no leaks on the outside of the engine. Towed to my mechanic and he said total engine failure. Hyundai discontinued this motor and Jasper a leading engine manufacturer will not produce after market because they cannot warranty it for three years or hundred thousand miles. This will become a recall as this model year gets higher milage, and Hyundai knows it.
Vehicle speed control, Engine, Sep 16, 2021
The contact owns a 2019 Hyundai Tucson. The contact stated that the vehicle was consuming oil. The contact stated while her daughter was driving approximately 40 MPH, the RPM increased from 2,000 to 3,000 RPM. There was no warning light illuminated. The vehicle was taken to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken back to the local dealer and diagnosed that an oil change was needed, and the PCV valve needed to be replaced. The vehicle was repaired however, the failure recurred. Additionally, while her daughter was driving the vehicle hesitated and failed to accelerate. The vehicle was taken back to the local dealer and it was determined that an oil consumption test needed to be performed. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 41,580.
Other or unspecified, Service brakes, Forward collision avoidance, Jul 19, 2021
Sometimes the auto hold will turn orange and the button sinks in and freezes there. I cannot release it and it does not operate at all. It has happened twice since I got the one recall fixed, once before the recall. I thought the recall would fox it and the dealership thought so also but it did not solve the issue. Since the dealership has new management I have received no assistance from them. The new management has very poor customer service since the change and are still repairing the damage to my engine they said they caused, but i believe could be something to do with a lawsuit which is why they refuse to speak with me.
Service brakes, Hydraulic, Jun 23, 2021
The contact owns a 2019 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service brakes, Hydraulic) However, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact filed a case. The contact had not experienced a failure. Parts distribution disconnect.
Engine, Jun 12, 2021
The vehicle could not pass safety and emission inspection, check engine lights on (Catalyst System Efficiency) the vehicle has only 45000 mileage, apparently has deficiency on Catalyst System)
Electrical system, May 11, 2021
IN SEPT. 2020 I RECEIVED A RECALL NOTICE ON MY 2019 HYUNDAI TUCSON. I IMMEDIATELY CALL AND WAS PUT ON A WAITING LIST TO GET IT FIXED.. HERE IT IS 8 MONTHS LATER AND STILL DO NOT HAVE MY CAR FIXED. I KEEP DOING FOLLOW UPS ON MY CAR AND JUST GET THE RUN AROUND. I HAVE KEPT NOTES EACH TIME IVE CALLED THE DEALERSHIP(PARTS DEPT) AND THE RESPONSES THEY'VE GIVEN ME AND THE LAST ONE THEY LIED TO ME. MY DEALERSHIP IS IN CLEVELAND TN(GREY EPPERSON HYUNDAI)..1ST CALL-GOT ON WAITING LIST; 2ND CALL-WAS TOLD THEY HAD SOME PARTS IN BUT THEY HAD TO GO ON THE CARS WAITING TO BE SOLD; 3RD CALL-WAS TOLD THEIR SYSTEM HAD BEEN HACKED AND THEY COULDNT SEE WHAT THEY HAD; 4TH CALL-PARTS GUY HAD NO IDEA WHAT I WAS TALKING ABOUT AND REFERED ME TO SOMEONE NAME RANDY. HE PROCEDED TO TELL ME OH THEY HAD PLENTY OF PARTS BUT WHEN I ASKED HIM WHY NO ONE HAD CALLED ME THEN HE COULDNT SAY. HE THEN SCHEDULED ME FOR AN APPT FOR MAY5, 2021 @2:30.MY HUSBAND AND I DRIVE OVER AN HOUR FOR THE APPT ONLY TO BE TOLD BY THE TWO GIRLS IN THE PARTS DEPT THAT THEY DID NOT HAVE IN THE PARTS/KITS FOR MY VEHICLE AND THEY DIDNT KNOW WHY THE GUY(RANDY) TOLD ME THEY DID. I'M REALLY FURIOUS WITH THIS PLACE RIGHT NOW AN WILL NEVER BUY FROM THEM AGAIN. DONT KNOW WHERE ELSE TO TURN?
Service brakes, Hydraulic, May 10, 2021
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FOLSOM LAKE HYUNDAI (12530 AUTO MALL CIR, FOLSOM, CA 95630, (916) 293-4760) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, May 3, 2021
A RECALL NOTICE FROM HYUNDAI WAS ISSUED LAST FALL AND WE IMMEDIATELY CONTACTED THE DEALER TO GET THE REPAIR DONE. WE WERE TOLD THEY DIDN'T HAVE THE PART AND IT WAS ON ORDER. SIX MONTHS LATER AND MULTIPLE CALLS AND MESSAGES TO TWO DIFERENT DEALERSHIPS AND OUR CAR SITS IN THE DRIVEWAY UNREPAIRED. HOW LONG IS REASONABLE TO GET A RECALL REPAIR AND AT WHAT POINT ARE WE OWED COMPENSATION FOR A VEHICLE WE SHOULD NOT BE DRIVING BECAUSE IT CAN CATCH FIRE? WHO DO WE CONTACT TO GET THIS REPAIR COMPLETED. THIS IS UNACCEPTABLE.
Service brakes, Hydraulic, Apr 30, 2021
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT PHIL LONG HYUNDAI OF MOTOR CITY (LOCATED AT 170 W MOTOR WAY, COLORADO SPRINGS, CO 80905, (719) 453-0549) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Service brakes, Hydraulic, Apr 20, 2021
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471, (352) 815-2533) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Apr 16, 2021
WE RECEIVED A RECALL NOTICE FROM HYUNDAI LAST FALL AND IMMEDIATELY CONTACTED THE DEALER TO GET THE REPAIR. MADE AN APPOINTMENT AND TOOK THE CAR FOR WORK TO BE TOLD THEY DIDN'T HAVE THE PART. SEVEN MONTHS LATER AND MULTIPLE CALLS AND MESSAGES AND OUR CAR SITS IN THE DRIVEWAY UNREPAIRED. HOW LONG IS REASONABLE TO GET A RECALL REPAIR AND AT WHAT POINT ARE WE OWED COMPENSATION FOR A VEHICLE WE SHOULD NOT BE DRIVING BECAUSE IT CAN CATCH FIRE? WHO DO WE CONTACT TO GET THIS REPAIR COMPLETED.
Service brakes, Air, Apr 14, 2021
2019 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ABS RECALL. *LD THE CONSUMER STATED THE PARTS TO COMPLETE THE RECALL WERE UNAVAILABLE. *JS
Other or unspecified, Apr 13, 2021
I WAS LOOKING UP TO SEE IF MY CAR HAD ANY RECALLS. BECAUSE, MY OTHER CAR JUST HAD ONE. I JUST BOUGHT THIS CAR AND SURPRISE THEY DID KNOW IT HAD A RECALL .I BOUGHT IT USED MAY BE THAT'S WHY BUT IT'S REGISTERED I JUST WANT A RECALL CARD SO THE PROBLEM CAN GET FIX NOW THAT I KNOW. THANK GOODNESS NO ACCIDENT JUST WANT RECALL CARD TO FIX PROBLEM THANK YOU.
Service brakes, Apr 12, 2021
VEHICLE WAS RECALLED IN SEPTEMBER. MADE APPOINTMENT FOR RECALL REPAIR IN NOVEMBER. APPOINTMENT WAS CANCELED DUE TO THE PART NOT BEING AVAILABLE. MADE ANOTHER APPOINTMENT IN EARLY FEBRUARY AND THAT WAS THE SAME STORY.
Service brakes, Apr 6, 2021
MY VEHICLE IS RECALLED TO FIX MY ABS. HAVE CALLED THE HYUNDAI DEALER (WEISNER) TWICE (MARCH 17TH AND APRIL 6TH) TO ARRANGE APPOINTMENT TO REMEDY THE PROBLEM. THEY SAY ON EACH OCCASION, THEY ARE WAITING FOR PARTS TO BE DELIVERED. AM WAITING FOR THEIR CALL TO BRING IN MY VEHICLE.
Service brakes, Apr 5, 2021
TOOK THE VEHICLE TO GET THE SUBJECT 195 ( 20V543000) RECALL PERFORMED. UPON ARRIVING TO HALL HYUNDAI IN NEWPORT NEWS, THEY INFORMED ME THAT PARTS WERE NOT AVAILABLE. I PREVIOUSLY ASKED THEM UPON MAKING THE APPOINTMENT IF THEY HAD PARTS IN STOCK. THEY ASSURED ME THEY DID. PRIOR TO THIS, I ATTEMPTED TO HAVE THE RECALL PERFORMED AT PEARSON HYUNDAI IN RICHMOND, VA ON TWO SEPARATE OCCASIONS. I CALLED THE SERVICE DEPARTMENT A COUPLE WEEKS PRIOR TO THE APPOINTMENTS TO ENSURE THEY HAD PARTS, EACH TIME I WAS TOLD THEY DID. HOWEVER, UPON ARRIVING EACH TIME THE INFORMED ME THEY HAD NO PARTS. I WAS ALSO TOLD BY A PARTS WORKER THAT THE DEALERSHIP WAS PUTTING ANY NEW PARTS RECEIVED INTO THE VEHICLES ON THE LOT SO THEY CAN BE SOLD. THIS VEHICLE REMAINS A SAFETY CONCERN SINCE MULTIPLE DEALERSHIPS DO NOT HAVE THE PARTS TO REPAIR.
Service brakes, Hydraulic, Mar 30, 2021
TL* THE CONTACT LEASED A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CLASSIC HYUNDAI (8460 TYLER BLVD, MENTOR, OH 44060;(440) 266-6777) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS ADDED TO THE WAITING LIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT
Service brakes, Hydraulic, Mar 30, 2021
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.