2019 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 379 owner complaints filed for this model year. This is the 5th highest complaint count among 21 Tucson model years with reports.
Of the 2019 reports, 15 involved a crash and 11 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Representative owner complaints
379 reports, newest first.
Service brakes, Dec 16, 2020
THIS VEHICLE IS SUBJECT TO NHTSA RECALL #20V-543. LOCAL DEALERS ARE UNABLE TO GET THE PARTS TO CARRY OUT THE REQUIRED REPAIRS. THIS IS A FIRE HAZARD AND SHOULD BE QUICKLY REPAIRED. WAITING ABOUT A MONTH SO FAR FOR PARTS. PLEASE REQUIRE HYUNDAI TO CARRY OUT NEED REPAIR IN A TIMELY MANNER.
Service brakes, Air, Dec 15, 2020
2019 HYUNDAI TUSCON. CONSUMER WRITES IN REGARDS TO ANTI-LOCK BRAKE SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. *JS
Service brakes, Hydraulic, Dec 11, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICK CASE HYUNDAI (3180 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1584) AND WAS INFORMED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.*DT*JB
Service brakes, Hydraulic, Dec 10, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471) WAS CONTACTED ON SEVERAL OCCASIONS AND EACH TIME THEY CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Hydraulic, Dec 8, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DUELL'S EVANSVILLE HYUNDAI (4400 E. DIVISION ST, EVANSVILLE, IN 47715; (812) 473-4400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Hydraulic, Dec 8, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED UNIVERSAL HYUNDAI (12801 S. ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837; (321) 418-3733) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Hydraulic, Dec 8, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO JOE HOLLAND CHEVROLET (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303) AND WAS REJECTED TO BE SERVICED DUE TO PARTS NOT BEING AVAILABLE. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED AND SHE WAS CONCERNED FOR HER SAFETY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Dec 7, 2020
I HAVE BEEN CONTACTING MULTIPLE DEALERSHIPS IN MY STATE TO FIX THE RECALL BUT THEY ALL KEEP REPORTING THAT THE PARTS ARE ON 'NATIONAL BACK STOCK'. I HAVE NOTICED SOME SIGNS RECENTLY, POSSIBLY DUE TO THE RECALL, SUCH AS A BRIEF 'YANKING' NOISE WHEN FIRST STARTING THE CAR AND ALSO A BRIEF NOISE COMING FROM MY GLOVE DEPARTMENT WHENEVER I TURN CLIMATE ON. REGARDLESS, IF SOMETHING HAPPENS TO ME, OTHER DRIVES, OR MY CAR THEN I WILL BE REIMBURSED. I SHOULD HAVE A RENTAL TO DRIVE. THIS IS TOO DANGEROUS. THE RECALL STATES THAT THE ENGINE WILL CATCH FIRE FOR GOODNESS SAKES.
Service brakes, Hydraulic, Dec 7, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. SCHIMMER HYUNDAI (911 SHOOTING PARK RD, PERU, IL 61354, (815) 224-4500) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Service brakes, Dec 7, 2020
MY CAR IS NEEDED FOR A RECALL. ACCORDING TO THE MAIL THAT WAS SENT OUT FROM HYUNDAI MOTOR AMERICA, IT IS A VERY SERIOUS RECALL. I CALLED MY LOCAL HYUNDAI DEALER THE DAY I RECEIVED THE MAIL, WHICH WAS 11/30/2020. I WAS TOLD THAT THEY WOULD CALL ME BACK TO SCHEDULE AN APPOINTMENT ONCE THE PART IS IN. PER LETTER IN MAIL-"OWNERS SHOULD PARK THEIR VEHICLE OUTSDE UNTIL THE RECALL REPAIR IS COMPLETED" I CALLED MY DEALERSHIP AGAIN TODAY, 12/7/2020 AND WAS TOLD THAT THERE IS NO STATUS ON THE ABS MODULES.....NOTHING FURTHER TO ENSURE ME THEY ARE DOING EVERYTHING THEY CAN TO GET THIS RESOLVED, QUICKLY. IT IS NOT PRACTICAL FOR ME TO PARK MY CAR FOR DAYS/WEEKS WAITING FOR A RECALL. I HAD A VERY BAD EXPERIENCE WITH A PREVIOUS CAR I OWNED AND RECALLS AND DEEPLY DO NOT APPRECIATE THE LAZY, UNINTERESTED, 'NOT-MY-PROBLEM', NONCHALANT ATTITUDE WHEN IT COMES TO MY FAMILY AND I'S SAFETY. THESE PARTS NEED TO GET SHIPPED OUT ASAP AND THE DEALERSHIPS NEED SOME SORT OF TIMEFRAME TO TELL THEIR CUSTOMERS.
Service brakes, Hydraulic, Dec 7, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT KING HYUNDAI (1399 S. FEDERAL HWY, DEERFIELD BEACH, FL 33441) INFORMED HIM THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND A CASE WAS FILED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Dec 7, 2020, fire
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO HER RESIDENCE BY HER INSURANCE. THE VEHICLE WAS LATER TAKEN TO HYUNDAI OF ST. AUGUSTINE, 2898 U.S. 1, ST. AUGUSTINE, FL 32086, WHERE THE CONTACT WAS INFORMED THAT THE RECALL NOTIFICATION RECEIVED WAS NOT RELATED TO FAILURE THE VEHICLE EXPERIENCING OF THE SMOKE. THE DEALER ALSO INFORMED THE CONTACT THAT THEY HAD TEST DRIVING THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) ABS UNIT MAY CAUSE ENGINE COMPARTMENT FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,933.
Forward collision avoidance, Dec 6, 2020
DRIVING ON HIGHWAYS OR INTERSTATES WITH THE ADAPTIVE CRUISE CONTROL IS WHEN THIS HAPPENS. THE FIRST TIME I WAS DRIVING ON A SWEEPING LEFT TURN AND COMING UP FAST ON A TRUCK IN THE SLOW LANE I WAS DRIVING IN, SO I PUT ON MY BLINKER AND MADE A QUICK LANE CHANGE INTO THE FAST LANE TO GET IN FRONT OF ANOTHER CAR IN THE FAST LANE BEHIND ME. IMMEDIATELY AS I WAS GETTING CLOSER TO THE TRUCK TO PASS IT - SUDDENLY MY CAR PUT ON ITS BRAKES TO AVOID A COLLISION WITH THE TRUCK SINCE THE SYSTEM WAS SENSING THE TRUCK WAS IN MY PATH ON THE SWEEPING LEFT TURN. FORTUNATELY THE CAR BEHIND ME IN THE FAST LANE WITH ME DID NOT REAR END ME. THIS IS JUST ONE OF MANY TIMES MY CAR MISTAKES OTHER CARS AS A DANGER AND WILL BRAKE. IF I PULL IN BEHIND A CAR THAT JUST PASSED ME - BRAKE! IF A CAR IS TURNING RIGHT AND SLOWS DOWN AT THE INTERSECTION AND IS MAKING THE TURN - EVEN THOUGH I WOULD NEVER HIT IT -BRAKE! THIS IS SUPPOSED TO BE A SAFETY ITEM - BUT SO FAR JUST IS SO OVERCAUTIOUS I AM SURPRISED I HAVE NOT BEEN REAR ENDED SO FAR. I DO NOT USE THE CRUISE CONTROL AS MUCH AS I DID WHEN I FIRST GOT THE CAR. I TURN IT OFF NOW TO AVOID SITUATIONS THAT CAUSE THE INADVERTENT BRAKING.
Service brakes, Hydraulic, Dec 4, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LINWOOD HYUNDAI (3345 PARK AVE PADUCAH, KY 42001; 270-444-6901) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Hydraulic, Dec 3, 2020
TL* THE CONTACT'S DAUGHTER OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SANSONE HYUNDAI (90-100 US-1, AVENEL, NJ 07001; (888) 566-5311) AND HYUNDAI OF SOUTH BRUNSWICK (3905 US-1, MONMOUTH JUNCTION, NJ 08852; (888) 622-0707) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Dec 2, 2020
I CALLED 3 DEALERSHIPS TO REMEDY THIS RECALL, AND THEY ALL TOLD ME THAT THE SPECIFIC PART FOR THE RECALL WAS BACKORDERED AND THEY NO IDEA WHEN IT WILL BE IN OR WHEN THEY WILL BE ABLE TO FIX THE ISSUE. MY CONCERN IS I HAVE LITTLE CHILDREN WHO ARE IN THIS VEHICLE EVERYDAY AND THIS SUPPOSED PROBLEM CAN CAUSE MY ENGINE TO CATCH ON FIRE. IM ASSUMING THIS IS A HYUNDAI PROBLEM, AS ACCORDING TO THESE DEALERS THEY JUST HAVE NOT BEEN SENT THE KITS TO FIX THE VEHICLES. VERY CONCERNING TO SAY THE LEAST.
Service brakes, Hydraulic, Electrical system, Dec 2, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD TAKEN THE VEHICLE TO ARAPAHOE HYUNDAI (9899 E ARAPAHOE RD, CENTENNIAL, CO 80112) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC HAD NOT DIAGNOSED OR DUPLICATED THE FAILURE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Hydraulic, Dec 2, 2020
TL* THE CONTACT LEASED A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GARVEY HYUNDAI NORTH (271 TOM MILLER RD, PLATTSBURGH, NY 12901) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Hydraulic, Dec 1, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HYUNDAI OF CENTRAL FLORIDA (17325 FL-50, CLERMONT, FL 34711, (352) 309-0695) WHO STATED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. ADDITIONALLY, THE CONTACT WAS ADDED TO A WAITING LIST. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT WAS CONCERNED ABOUT STORAGE AND A POTENTIAL FIRE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Hydraulic, Nov 30, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY 11801) AND STAR HYUNDAI (201-16 NORTHERN BLVD, QUEENS, NY 11361) WERE CONTACTED BY PHONE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Nov 30, 2020
I RECEIVED A NOTICE FOR RECALL ON MY VEHICLE THAT INDICATED I MUST BRING MY CAR IN TO HAVE A REPAIR AS SOON AS POSSIBLE, AND TO PARK MY CAR UNTIL THEN. I SCHEDULED WITH MY LOCAL HYUNDAI DEALER, AND THEY CALLED DAY OF APPOINTMENT TO TELL ME THE PART WAS NOT IN STOCK. THEY DID NOT OFFER APOLOGY OR RESCHEDULE MY APPOINTMENT, INSTEAD CANCELLING MY APPOINTMENT WITHOUT FOLLOW UP. I WAS NOT OFFERED A REPLACEMENT VEHICLE DESPITE THE FACT THAT I AM NOT SUPPOSED TO DRIVE MY VEHICLE UNTIL THE ISSUE IS REPAIRED.
Service brakes, Hydraulic, Nov 30, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FREEHOLD HYUNDAI (4065 U.S. 9, FREEHOLD TOWNSHIP, NJ 07728) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN TOOK THE VEHICLE TO CIRCLE AUTO (641 SHREWSBURY AVE, SHREWSBURY, NJ 07702) WHERE THE VEHICLE WAS INSPECTED. THE MECHANIC CONFIRMED THAT THE FUSE KIT NEEDED TO BE REPLACED HOWEVER, PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Hydraulic, Nov 30, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. FUCCILLO HYUNDAI OF GRAND ISLAND LOCATED AT 1910 ALVIN RD, GRAND ISLAND, NY 14072, WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Electrical system, Service brakes, Engine, Nov 25, 2020
I RECEIVED A LETTER FROM HYUNDAI REGARDING A RECALL FOR THE ANTI-LOCK BRAKE SYSTEM ON HYUNDAI TUCSON. I ATTEMPTED TO SCHEDULE AN APPOINTMENT BUT THE ONLY APPOINTMENT AVAILABLE WAS MORE THAN A MONTH LATER. I ACCEPTED THAT APPOINTMENT BECAUSE I HAD NO CHOICE. NOW, THE DEALER HAS CALLED ME TO SAY THEY DON'T HAVE THE PART TO FIX THE PROBLEM. APPARENTLY THIS RECALL IS A BIG ISSUE AND COULD CAUSE ENGINE FIRE IF NOT FIXED. PLUS, THE LETTER SAYS THAT I SHOULD KEEP MY VEHICLE PARKED OUTSIDE UNTIL THE REPAIR IS COMPLETED WHICH LEADS ME TO BELIEVE THAT THIS THING COULD CATCH FIRE EVEN WITH THE CAR OFF! I AM NOT ABLE TO KEEP THE VEHICLE OUTSIDE ALL THE TIME AND THIS IS A BIG HARDSHIP. I AM AFRAID TO DRIVE THE VEHICLE AND I AM AFRAID TO STORE IT AND STEW HANSEN HYUNDAI, THE DEALER IS FAILING TO REMEDY THIS IN A TIMELY MANNER.
Service brakes, Hydraulic, Nov 23, 2020
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COASTAL HYUNDAI (95 W. NEW HAVEN AVENUE, MELBOURNE, FL, 32901, (321) 723-4500) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECTS.