2019 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 379 owner complaints filed for this model year. This is the 5th highest complaint count among 21 Tucson model years with reports.
Of the 2019 reports, 15 involved a crash and 11 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Representative owner complaints
379 reports, newest first.
Power train, Jun 4, 2020
MY VEHICLE HAS ISSUES W/ACCELERATION - IT IS SLOW, HESITATES, AND FAILS TO MAINTAIN SPEED AT TIMES. FURTHER, THE TRANSMISSION CAUSES FREQUENT RPM SURGES, REGARDLESS OF SPEED OR TERRAIN OR ROAD TYPE (IT IS MOST FREQUENT WHEN GOING UP A HILL, BUT ALSO HAPPENS ON A FLAT ROAD). I WAS COMING TO A STOP AND WHILE SLOWING DOWN, WITH THE BRAKES APPLIED, THE ENGINE REVVED TWICE. AFTER READING OTHER COMPLAINTS, THEY ALL SEEM TO BE ABOUT THE SAME THINGS AND NEED FIXED. I HAVE A SON THAT WILL START DRIVING IN THE FALL AND I'D LIKE TO BE ABLE TO RELY ON THE CAR TO RUN CORRECTLY AND WITHOUT ISSUES. THIS IS A MANUFACTURING ISSUE AND NEEDS FIXED - IT'S A SAFETY ISSUE FIRST AND FOREMOST. *TR
Fuel/propulsion system, Jun 1, 2020
WHEN MERGING INTO INTERSTATE CAR IS HESITATING NOT PICKING UP SPEED LIKE IT SHOULD. CARS MERGING BEHIND ME HAVE TO COME AROUND ME AND PASS BECAUSE I AM NOT PICKING UP SPEED FAST ENOUGH. *TR
Power train, Seats, May 25, 2020
THE TRANSMISSION ISN'T SHIFTING OUT PROPERLY. YOU CAN HEAR THE CAR REVVING UP AND NOT CHANGING GEARS. THE ACCELERATION IS SLOW AS WELL. ALTHOUGH I'M PRESSING ON THE GAS, IT TAKES A WHILE FOR THE CAR TO PICK UP SPEED. THE DRIVER SEAT IN MY BRAND NEW TUSCAN IS ALSO PEELING. I HAVEN'T CLEANED THE SEAT WITH ANY KIND OF CHEMICALS, BUT A SMALL SPOT IS VISIBLY PEELING.
Power train, Mar 6, 2020
MY VEHICLE IS EQUIPPED WITH A DCT, WHICH CAUSES THE VEHICLE TO SLOW, HESITATE, FAIL TO MAINTAIN SPEED, AND STOP WITHOUT WARNING. FURTHER, THE TRANSMISSION CAUSES FREQUENT RPM SURGES, REGARDLESS OF SPEED OR TERRAIN OR ROAD TYPE (IT IS MOST FREQUENT WHEN GOING UP A HILL, BUT ALSO HAPPENS ON A FLAT ROAD). WHEN MERGING ONTO A HIGHWAY ON A HILL, I MUST USE THE SLOW VEHICLE LANE TO GET UP TO SPEED BEFORE MERGING INTO TRAFFIC. OFTEN, I WILL PULL OUT TO PASS A CAR AND THE TRANSMISSION WILL FAIL TO RESPOND, CAUSING ME TO SLOW RAPIDLY. I HAVE TAKEN THIS TO THE DEALERSHIP ON MULTIPLE DATES DURING THE YEAR I'VE OWNED AND HAVE BEEN REPEATEDLY TOLD THAT IT IS "NORMAL" AND THAT IT WILL "LEARN MY DRIVING HABITS. THE LATTER IS UNTRUE, IT DOES NOT LEARN AND I NEED TO ADAPT MY DRIVING HABITS TO THE UNCERTAINTY OF THE TRANSMISSION. THIS IS UNSAFE AND PUTS ME AND OTHER DRIVERS AT RISK. ON MULTIPLE OCCASIONS THE VEHICLES BEHING ME, REGARDLESS OF FOLLOWING DISTANCE, HAVE HAD TO SWERVE OR BRAKE DUE TO MY VEHICLES FAILINGS.
Electrical system, Exterior lighting, Engine, Feb 23, 2020
VEHICLE WAS IN MOTION ON I88 WESTBOUND IN IL. VEHICLE ELECTRICAL POWER CUT OFF COMPLETELY IN THE MIDDLE OF THE BUSY INTERSTATE. ACCELERATION SLOWED UNTIL VEHICLE DIED AND ALL ERROR LIGHTS APPEARED AND FLASHED ON DASH WITH A "SERVICE NOW" ALERT. PULLED OVER AND PLACED THE VEHICLE IN PARK, AND TURNED THE SWITCH TO SEE IF IT WOULD CRANK AGAIN. VEHICLE DOES NOT START AND GIVES THE SAME "SERVICE NOW" LIGHT. VEHICLE WILL NOT START WHEN JUMPED BY IL STATE POLICE. CALLED TOW TRUCK, CURRENTLY WAITING.
Power train, Feb 17, 2020
I BOUGHT THIS 2019 HYUNDAI TUCSON SPORT NEW IN MAY OF 2019. I NOW HAVE 9,000 MILES ON IT. THE VEHICLE SUFFERS FROM CONSTANT HESITATION ISSUES WHEN ACCELERATING. THIS OCCURS FROM A DEAD STOP, WHILE TURNING, AND WHILE TRYING TO QUICKLY SPEED UP TO AVOID A CRASH. IT IS LIKE THE FUEL HAS BEEN MOMENTARILY SHUT OFF. THIS IS EXTREMELY UNSAFE. WE HAVE AVOIDED SEVERAL NEAR-CRASHES THROUGH SHEER LUCK IN THE PAST COUPLE OF MONTHS. THIS IS THE 2.4 ENGINE AND 6 SPEED AUTO/SHIFT ABLE TRANSMISSION. IF I PUT THE MODE TO SPORT, IT HELPS SOME. TO AVOID THE DANGEROUS LAG OF APPROXIMATELY 2 SECONDS, THE CAR HAS TO BE DRIVEN IN MANUAL MODE. WHEN THE CAR IS STANDING STILL AT THE LIGHT, EVERYTHING APPEARS NORMAL. BUT AS THE LIGHT CHANGES AND I ACCELERATE, IT WILL SUDDENLY "STALL" FOR ABOUT TWO SECONDS, THEN IT WILL SPEED UP. IT IS LIKE THE ENGINE IS HAVING TROUBLE COMMUNICATING WITH THE TRANSMISSION. I HAVE CALLED SEVERAL DEALERS AND THEY SAY THERE IS NO FIX. NUMEROUS OTHER OWNERS OF THESE VEHICLES ARE MAKING THE SAME COMPLAINT. I DO NOT WANT A NEW VEHICLE. I ALREADY HAVE ONE. I JUST WANT IT FIXED BEFORE SOMEONE GETS KILLED. PLEASE REVIEW ALL THE CONSUMERS COMPLAINTS ON THIS HYUNDAI TUCSON. I ALSO RENTED A VEHICLE FOR A DAY AND IT WAS A 2018 HYUNDAI TUCSON. IT DID THE EXACT SAME THING. THIS IS EXTREMELY DANGEROUS. THANK YOU.
Electronic stability control (ESC), Feb 9, 2020
MY AUTO LOCK, COLLISION LIGHT, AND OTHER WARNING LIGHTS HAVE WILL NOT GO OFF. STEERING IS HARD, BRAKES ARE ON, AND THIS IS A FAIRLY NEW CAR WITH ABOUT 11,000 MILES ON IT.
Structure, Jan 29, 2020
WE HAD PURCHASED OUR FAMILY CAR BACK ON APRIL 29 2019, AFTER A FEW WEEKS WE HAD MULTIPLE UNEVEN MISALIGNED GAPS ON OUR REAR QUARTER MOLDINGS AND HOOD. UNTIL THIS DAY ELGIN HYUNDAI & HYUNDAI USA DON'T WANT TO TAKE ANY RESPONSIBILITY ON A VEHICLE THAT WAS SOLD TO OUR FAMILY WRONG FROM THE ASSEMBLY LINE. THEY TRIED FIXING ONCE AND OFFER ME A ONE TIME PAYMENT FOR $325 TOWARDS MY MONTHLY PAYMENT SO I CAN KEEP MY MOUTH SHUT. EVERYWHERE I GO EVERY DEALER TELLS ME ELGIN HYUNDAI OR HYUNDAI USA SHOULD BE HELD RESPONSIBLE FOR SELLING YOU A WRONG CAR FROM THE ASSEMBLY LINE.
Seat belts, Jan 19, 2020
REAR SEAT DRIVERS SIDE SEAT BELT WILL NOT LATCH.
Engine, Dec 25, 2019
I HAVE BEEN HAVING A PROBLEM WITH THE CAR WHERE THE CAR HAS A COLD START NO MATTER IF ITS SUMMER OR WINTER IN CALIFORNIA. WHEN I PUSH THE START BUTTON THE CAR STRUGGLES TO START AND THEN DOES START AFTER 2-3 SECONDS. THIS PROBLEM HAVE BEEN SINCE THERE WHEN THE CAR WAS JUST 500MILES ON IT AND THE ISSUE EXISTS AS OF TODAY. IT WENT TO THE DEALERSHIP TWICE AND CAME BACK SAYING THERE IS NO PROBLEM. I HAVE OWNED MULTIPLE CARS IN THE PAST AND HAVE NEVER HAD SUCH ISSUES
Air bags, Dec 24, 2019, crash
TL* THE CONTACT RENTED A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE HIS MOTHER IN LAW WAS DRIVING 55 MPH OVER A SLIGHT HILL, THE DRIVER REACHED AN ICY PATCH AND THE VEHICLE CRASHED HEAD ON INTO AN EMBANKMENT. THE CONTACT WAS A PASSENGER AND STRUCK HIS HEAD ON THE WINDSHIELD CAUSING IT TO SHATTER. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS UNCONSCIOUS FOR A BRIEF MOMENT AND RECEIVED MEDICAL ATTENTION VIA AMBULANCE ON THE SCENE. THE DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE CONTACT MENTIONE D THAT THE VEHICLE WAS RENTED VIA ENTERPRISE. THE VEHICLE WAS EVENTUALLY TOWED TO BERGLUND CHEVROLET BUICK (1824 WILLIAMSON RD NE, ROANOKE, VA 24012, (540) 344-1461), BUT THE CAUSE OF THE AIR BAG FAILURE COULD NOT BE DETERMINED. THE FRONT END OF THE VEHICLE SUSTAINED EXTENSIVE DAMAGE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. THE VIN WAS UNKNOWN.
Fuel/propulsion system, Dec 23, 2019
WHEN YOU STEP ON THE ACCELERATOR, SOMETIMES THE VEHICLE STOPS AND TAKES A COUPLE OF SECONDS TO CONTINUE RUNNING. I'VE FACED A COUPLE OF INSTANCES WERE AT A CROSSROAD VEHICLES ARE COMING TOWARDS ME, AND THE CAR STALLS AND TAKES A WHILE TO START MOVING. I'VE BEEN TOLD BY THE MECHANIC CAR DEALER THAT THIS IS NORMAL IN THIS NEW ACCELERATING SYSTEM. IT'S CAN OF SCARY AND YOU NEED TO ACCELERATE AND GET STUCK IN THE MIDDLE OF THE ROAD. MINE IS A HYUNDAI 2019 TUCSON.
Electrical system, Dec 13, 2019
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. WHILE DRIVING AT ANY SPEED, THE COMPUTER SYSTEM MALFUNCTIONED AND PROVIDED INCORRECT ODOMETER AND FUEL LEVEL READINGS. THE VEHICLE WAS TAKEN TO FITZGERALD HYUNDAI (301-424-4800, LOCATED AT 11411 ROCKVILLE PIKE, ROCKVILLE, MD 20852) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE FUSE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Electrical system, Vehicle speed control, Engine, Dec 7, 2019
SEPTEMBER 2019, FOUR MONTHS AFTER WE PURCHASED IT BRAND NEW. THE VEHICLES STOPPED RESPONDING TO MY ACCELERATION ON HIGHWAY SPEEDS WHEN ALL THE TECHNOLOGY SCREENS WENT OUT IN THE VEHICLE. WHILE AT A RED LIGHT THE VEHICLES RPM'S WILL VISUALLY GO UP AND DOWN AND THE VEHICLE SHUTTERS AS IF IT IS GOING TO TURN OFF. IT HAS UNINTENDED ACCELERATION WHEN I'M SITTING AT A STANDSTILL AND GO TO ACCELERATE THE VEHICLE WILL JUMP SO TO SPEAK ONCE THE ACCELERATOR IS ENGAGED. UNFORTUNATELY MY VIDEOS ARE TOO LONG TO UPLOAD BUT I DO HAVE CONFIRMATION OF 2 OF THE 3 CONCERNS BUT AM UNABLE TO RECORD THE HIGHWAY CONCERNS DUE TO OBVIOUS SAFETY REASONS.
Electrical system, Dec 6, 2019
QI WIRELESS CHARGING PAD GET VERY HOT WHEN CHARGING A CELLPHONE
Other or unspecified, Nov 18, 2019
WHEN A/C OR HEAT IS TURNED ON, THE VEHICLE IS VERY SLUGGISH USUALLY. LAST WEEK I TURNED THE HEAT ON, AND THE CAR STALLED OUT, FORCING ME TO RESTART IT. I WAS IN TRAFFIC WHEN THIS OCCURRED.
Power train, Electrical system, Engine, Oct 23, 2019, crash
DRIVING HWY SPEEDS 65MPH, CAR LOST ALL ACCELERATION AND ALMOST KILLED BY TRUCK WHILE CHANGING LANES. PULLED TO SIDE OF ROAD. CAR THEN DIED, LOCKED, AND CAN NOT BE OPENED WITH PHYSICAL KEY, KEY FOB NOR BLUELINK REMOTE. CAR IS BRAND NEW JULY PURCHASE 1800 MILES. BLUELINK SHOWS 0 PROBLEMS UNDER DIAGNOSTICS.
Vehicle speed control, Oct 15, 2019
DRIVING FROM LIBERTY,MO. TO CHICAGO, SMART CRUISE CONTROL SET AT 70-75 MPH, VERY LITTLE TRAFFIC, AFTER AROUND 2 1/2 HOURS OF DRIVING ,ABOUT 40 MILES FROM HANNIBAL,MO. CAR ACCELERATED TO 90 MPH BY ITSELF. VEHICLE CRUISE CONTROL WOULD NOT SHUT OFF BY CRUISE BUTTON, CANCEL BUTTON, OR BRAKE. GOT OFF AT FIRST RAMP WITH CAR RUNNING AT 90 MPH BY BRAKING HARD. PULLED OVER AND PUT CAR IN PARK. MOTOR SURGING AT HIGH RPM, WOULD NOT STOP RUNNING UP AND DOWN. CRUISE INDICATOR LIGHTS OFF. SHUT OFF ENGINE. CALLED BLUE LINK, REFERRED TO NEAREST DEALER, NO CODES SHOWING ON CAR. AFTER HALF HOUR RESTART CAR, NO PROBLEMS. CHECKED FLOOR MATS AND REMOVED. ON RETURN TRIP AROUND 2 1/2 HOURS FROM START AT AROUND 70-75MPH SETTING, THE CAR ACCELERATED TO 90MPH BY ITSELF, WITH THE SMART CRUISE CONTROL ON, NO TRAFFIC, NO FLOOR MATS, AND TURNED CRUISE CONTROL OFF,CRUISE BUTTON, CANCEL BUTTON, BRAKE, BUT ENGINE KEPT RUNNING AT 90 MPH. BRAKED HARD, PULLED OVER, ENGINE SURGING IN PARK. SHUT OFF, WAITED 1/2 HOUR, NO FURTHER PROBLEM ON WAY HOME. DEALERSHIP COULDN'T FIND ANY CODES OR ENGINE OR CRUISE CONTROL PROBLEMS. NOTED MATS IN CAR, DIDN'T COMMENT WHEN WHEN STATED THEY WERE INFORMED MATS OUT OF CAR WHEN SECOND OCCURRENCE.
Other or unspecified, Engine, Oct 3, 2019, fire
1.3 MILES AWAY FROM THE DEALERSHIP I PURCHASED THE 2019 HYUNDAI TUCSON IT STARTED TO SMOKE. 5 MINUTES LATER IT WAS ON FIRE!! IT HAD LESS THAN 400 MILES ON IT AND I'VE YET TO FIND OUT WHAT EXACTLY CAUSED THE FIRE. HYUNDAI OR THE DEALERSHIP WON'T TELL ME. THE FIRE CAME FROM THE PASSENGER SIDE UNDER THE HOOD. THE VEHICLE STARTED SMOKING WHEN I ATTEMPTED TO START IT AND CAUGHT ON FIRE WHILE OFF.
Vehicle speed control, Sep 25, 2019
2019 HYUNDAI A TUCSON WAS STOPPED IN DRIVEWAY WITH AUTO HOLD ON WHILE SPEAKING WITH AN INDEPENDENT WITNESS. FEET WERE NOT TOUCHING ANY PEDALS AND AUTO HOLD WAS ENGAGED WITH VERIFICATION ON DASH. VEHICLE SUDDENLY ACCELERATED DOWN DRIVEWAY AND INTO STREET TRAVELING TOWARDS MAILBOX ACROSS STREET. WAS ABLE TO APPLY BRAKES WITH A LOT OF PRESSURE AND STOPPED VEHICLE. VEHICLES RPM'S AND SPEED WENT UP LIKE PRESSING HARD ON GAS PEDAL. VEHICLE HAS 1800 MILES
Power train, Sep 24, 2019
2019 HYUNDAI TUCSON LIMITED. SPORADIC HESITATION ACCELERATION FROM STARTING FROM A COMPLETE STOP. I'VE HAD THE CAR SINCE JUNE AND HAVE LESS THAN 3500 MILES ON IT. WHEN YOU START FROM A RED LIGHT THE CAR WILL JERK AND HESITATE, ALMOST LIKE IT'S OUT OF GAS BUT THEN IN THE MIDDLE OF THE INTERSECTION IT WILL ACCELERATE LIKE NORMAL. THIS HAS ONLY HAPPENED TO ME WHILE IN NORMAL DRIVING MODE. IT HASN'T DONE THIS WHILE IN SPORT OR MANUAL SHIFTING MODE. I HAD TO SELECT A DATE OF WHEN THIS HAPPENED BUT IT ORIGINALLY STARTED AROUND MID JULY AND SPORADICALLY TO THIS DAY. IT HAPPENS RANDOMLY BUT WHEN IT DOES IT HAPPENS AT CONSECUTIVE STOP LIGHTS AND MULTIPLE TIMES ON THE SAME DAY. THIS ISN'T A DCT, SO HYUNDAI, NOR THE DEALER CAN SAY I'M DRIVING THE CAR INCORRECTLY. PRETTY DISAPPOINTING TO HAVE MY FIRST EVER BRAND NEW CAR HAVE A SERIOUS ISSUE LIKE THIS.
Exterior lighting, Sep 23, 2019
MY 2019 HYUNDAI TUCSON LIMITED MODEL HAS OBSTRUCTED ILLUMINATION FROM THE HEADLIGHTS. IF I SHINE MY HEADLIGHTS ON THE GARAGE WALL IN FRONT OF ME I WILL SEE A HALF MOON SHADOW OVER EACH HEADLIGHT. WHILE DRIVING ON DARK COUNTRY ROADS AT NIGHT AROUND A CURVE YOU WILL SEE TWO SHADOWS OUT IN FRONT OF YOU. AS YOU COME OUT OF THE CURVE THOSE SHADOWS BECOME ONE TRIANGULAR SHADOW OUT IN FRONT OF YOU. IT IS HARD TO DETERMINE IF THIS IS A PERSON, ANIMAL OR THE HEADLIGHT SHADOW. ALSO, WHEN THERE IS A DIP IN THE ROAD THE ILLUMINATION IS DECREASED TO MAYBE 40 FEET IN FRONT OF YOU. SOMETIMES IT JUST LOOKS LIKE A DARK BAND IN FRONT OF YOU. YOU NEVER HAVE A CLEAR VIEW, ALWAYS A SHADOW. IN TOWN AT NIGHT WITH LIGHT AROUND YOU DON'T NOTICE THE SHADOWS AS MUCH. THIS IS DANGEROUS TO HAVE SUCH AN OBSTRUCTED VIEW AND TO SOMETIMES ALMOST WANT TO FOLLOW THE MOVEMENT OF THE SHADOWS INSTEAD OF THE ROAD. I DRIVE A LOT AT NIGHT ON DARK COUNTRY ROADS AND ALWAYS ON THE LOOK OUT FOR AN ANIMAL. IF YOU SHINE YOUR LIGHTS ON BRIGHT IT IS NOT AS BAD, BUT YOU CAN'T KEEP YOUR BRIGHTS ON ALL THE TIME. I HAVE SPOKEN WITH HYUNDAI CONSUMER AFFAIRS AND THEY JUST SAY IT'S IN THE DESIGN. IT MAY BE IN THE DESIGN, BUT THE DESIGN IS DANGEROUS. WHO IS GOING TO STEP UP TO PROTECT THE CONSUMER. I HAVE NEVER BEEN IN A CAR WITH SUCH POOR ILLUMINATION. I FEEL VERY NERVOUS AND UNSAFE DRIVING THIS VEHICLE AT NIGHT. LOVE THE CAR IN THE DAY. THANKFULLY, I HAVE NOT HAD AN ACCIDENT, BUT FEEL THAT SOMETHING SHOULD BE DONE TO CORRECT THIS PROBLEM. I HAD TO SELECT A DATE THIS HAPPENED BUT IT IS CONTINUOUS. I BOUGHT THE CAR 8/30/19, BUT DIDN'T DRIVE AT NIGHT UNTIL 9/5/19,
Power train, Engine, Sep 10, 2019
SPORADIC HESITATION WHEN STARTING FROM A COMPLETE STOP. THIS HAS HAPPENED TO ME ABOUT 15 TIMES, USUALLY WHEN PULLING OUT INTO TRAFFIC. THE CAR HAS 4000 MILES AND HAS BEEN IN SERVICE ABOUT 6 MONTHS. THE SERVICE MANAGER.STATED THEY HAVE NO OTHER COMPLAINTS BUT IS PROBABLY DUE TO THE "SMART" TRANSMISSION ADAPTING TO DIFFERENT DRIVERS. I UNDERSTAND THAT THERE WAS A RECALL FOR 41,000 2017 TUSCONS FOR THE SAME ISSUE.
Seats, Aug 16, 2019
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEATS WERE SLED WHICH DID NOT PROVIDE A SAFE SUPPORT. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH IT COULD RESULT IN SEVERE INJURIES. THE DEALER TAMIAMI HYUNDAI (6780 AIRPORT-PULLING RD, NAPLES, FL 34109 (239) 417-1222) WAS NOTIFIED BUT NOT RESOLUTION WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THERE WAS NO FAILURE MILEAGE. INCORRECT NOT MAIN REASON. I REPORTED THAT THE FRONT SEAT HEADRESTS WERE POSITIONED AT THE BACK OF THE SEATS, WERE FIXED (NOT ADJUSTABLE) AND SO LEFT A LARGE SPACE BETWEEN THE HEADREST AND ANYBODIES HEAD. THUS, IN A SUDDEN STOP OR ACCIDENT, WOULD NOT PREVENT SEVERE WHIPLASH SINCE THERE WAS NO CONTACT WITH THE PASSENGERS HEADS. SPACE WOULD BE APPROXIMATELY 2" DEPENDING ON HEAD SHAPE. THIS IS REALLY DANGEROUS! THE ANGLING IS SECONDARY TO THE HEAD SPACING.*JB
Other or unspecified, Aug 14, 2019
FORWARD VEHICLE COLLISION DETECTION AVOIDANCE ASSISTANCE SYSTEM, IS NOT FUNCTIONING. SYSTEM DOES NOT PROVIDE WARNINGS OR BRAKING. THIS A NEW VEHICLE.