2023 Hyundai Tucson

Problems, recalls and owner-reported issues

Forward collision avoidance is the leading concern among 133 owner complaints filed for this model year. This is the 14th highest complaint count among 21 Tucson model years with reports.

Complaints by model year
  1. 133

Of the 2023 reports, 12 involved a crash and 1 involved a fire. 5 people were injured.

Primary concernForward collision avoidance28 reports · 21% of complaints
Owner complaints133Filed with NHTSA
Recall relationship2 safety recallsNHTSA campaign records

What owners report most often

  1. Other or unspecified32
  2. Forward collision avoidance28
  3. Electrical system26
  4. Engine23
  5. Service brakes18
  6. Fuel/propulsion system17
  7. Vehicle speed control17
  8. Power train14

Recalls and investigations

  1. Trailer hitchesPark outsideDec 19, 2025

    Hyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch wiring harness. The wiring harness may have been installed incorrectly, allowing water into the control module. Moisture accumulation may cause the trailer lighting to fail or an electrical short circuit.

    Nonfunctioning trailer lights can increase the risk of a crash. A short circuit can increase the risk of a fire.

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will remove the trailer wiring harness and install a dust cap over the wiring receptacle, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 290. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 20, 2025.

    Campaign 25V893000 on NHTSA.gov

  2. Power train, automatic transmission, fluid/lubricant, pumpPark outsideJul 27, 2023

    Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

    An electric oil pump assembly that overheats increases the risk of a vehicle fire.

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.

    Campaign 23V526000 on NHTSA.gov

Representative owner complaints: other or unspecified

32 reports, newest first. Show all

  1. Air bags, Other or unspecified, Aug 3, 2026, crash

    My client lost her right eye and suffered a brain injury when an aftermarket rhinestone emblem decal from her steering wheel shot into her face during a low-impact crash with a deer. The crash left minimal damage to the front end of the vehicle, but caused the airbags to deploy, shooting the decal into my client’s head. She purchased this dangerous decoration on Amazon, and despite NHTSA notices in 2023 and 2024 telling consumers to “avoid purchasing these steering wheel decals for all vehicle makes and models” and to “remove any such decals that they have already applied to their steering wheels,” this warning was not passed on to my client, even though records are kept of individual customer purchases, and these warnings could have been easily shared. A recent check of Amazon’s Safety Recalls and Alerts webpage did not turn up the 2024 NHTSA notice. I am sure there are other Amazon customers out there, who, like my client, have no idea just how dangerous these things are.

  2. Electrical system, Other or unspecified, Engine, Jul 23, 2026

    The vehicle developed an intermittent but potentially dangerous engine control malfunction. After the engine reached normal operating temperature, the engine speed (RPM) would repeatedly surge while the vehicle was stopped in Park and Neutral, fluctuating from approximately 1,000 RPM to over 3,000 RPM without any throttle input from the driver. The condition occurred with the air conditioning turned off and could be reproduced multiple times. At approximately the same time, the Auto Start/Stop system stopped functioning and displayed a warning indicator. A malfunction indicator lamp (check engine light) also appeared during the incident. The warning light later turned off, but the engine surging continued. This unexpected increase in engine speed raises concerns about unintended vehicle movement or loss of driver control if the condition were to occur while shifting into gear or while driving. The unpredictable nature of the malfunction presents a potential safety risk to the occupants of the vehicle and to others on the road. The vehicle has been taken to an authorized Hyundai dealership for diagnosis and repair and remains under inspection. The problem is available for inspection. During my research, I found numerous reports from other Hyundai owners describing similar engine surging, idle fluctuation, and Auto Start/Stop malfunctions involving comparable vehicles. Because similar complaints appear to have been reported by multiple owners, I am submitting this report so the issue can be evaluated for a possible broader safety defect. I have videos of the incident

  3. Electrical system, Other or unspecified, Jun 21, 2026

    Horn on vehicle consistently goes out. Either goes out entirely or the volume of the horn is below a safe level. This is a known Hyundai issue and Hyundai refuses to acknowledge it on this specific model, but has acknowledged it on different models. I Have had multiple repairs by Hyundai directly, and the horn consistently keeps going out. There are sometimes in dangerous situations where I need to utilize the horn to avoid an accident and warn other drivers of danger, and I am unable to do so, and it causes dangerous driving situations. This is a known defect on multiple Hyundai vehicles in this year, but the Tucson is one of the few vehicles they will not call a voluntary recall on and NHTSA needs to be notified about this and act accordingly as a regulatory body to protect consumers and people on the road.

  4. Structure, Other or unspecified, Visibility/wiper, May 23, 2026

    I was driving on the freeway no where near an overpass going about 65mph when the front panel on my panaromaic sunroof exploded and glass went everywhere. There is no signs that a rock could have possibly hit it. My safety was at risk because I could have crashed and broken glass rained down on me. There were no warning signs and the vehicle has not been inspected yet, but it will be.

  5. Other or unspecified, May 18, 2026

    The reverse beeping is just too loud for an Hybrid and many people online agree. I fully agree with having mandates for electric vehicles for safety concerns however they should not be so loud that they are louder or near as loud as a commercial truck and disturb residents. In fact Hyundai responded to the complaints by re-designing it for 2025 and newer facelifts but won't give any services to upgrade it to newer versions. I fully believe that Hyundai should and must offer services to use the new updated VESS.

  6. Other or unspecified, Mar 15, 2026

    Component that is unsafe: Moonroof Glass Taking in for inspection tomorrow. Safety risk: While driving on highway, Glass Spontaneously Popped and fully shattered. Glass fell down onto myself and into the car as I was driving. This put my driving at risk. Major distraction as well as potentially being a harm to my physical self. Problem reproduced? I know that there are other reports on moonroof glass on a Hyundai Tucson cars that have been shattered with the same predisposing factors. Hyundai has also been reported to not take accountability claiming that foreign objects were the cause. No this vehicle has not been inspected, but I will be taking it in on Sunday. There were zero warnings before this.

  7. Electrical system, Other or unspecified, Service brakes, Feb 19, 2026

    All systems warning lights came on

  8. Other or unspecified, Feb 17, 2026

    Dear Commissioner and DMV Officials: I am writing to formally address a serious financial and safety concern affecting vehicle owners in Connecticut. As a driver with over 50 years of experience—32 of those in CT—I have never experienced rodent damage to any vehicle until purchasing my 2023 Hyundai Tucson. Since acquiring this vehicle, I have suffered thousands of dollars in damage from rodents chewing through the wiring and wire housing. Multiple mechanics have confirmed this is due to manufacturers switching to soy-based and plant-derived biodegradable materials in wiring insulation. These materials are effectively edible, attracting rodents year-round—not just in cold months. This is not owner negligence. The root cause is a material deficiency in the vehicle's manufacturing. Consumers should not bear the financial burden of a known design choice made by the automaker. Repairs are costly, often excluded from warranties, and frequently not covered by insurance. I respectfully request the Department: Investigate the scope of rodent damage complaints linked to bio-based wiring in newer vehicles. Coordinate with NHTSA to evaluate whether this constitutes a safety defect warranting a recall. Advocate for regulatory standards requiring rodent-resistant wiring materials. Urge manufacturers like Hyundai to offer warranty coverage, reimbursement, or retrofits for affected vehicles. I am prepared to provide documentation of my repair expenses upon request. Thank you for your attention to this matter. Respectfully submitted, [XXX] cc: NHTSA, CT Attorney General, CT Consumer Protection, Hyundai Consumer Affairs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  9. Other or unspecified, Forward collision avoidance, Feb 16, 2026, crash

    At dusk I was driving below the speed limit (40 MPH). I was at least 3 car lengths behind the vehicle in front of me when i saw the driver was braking because his brake lights came on and there was an intersection ahead with a stop light. There were at least two cars ahead of the vehicler I was behind. I braked but the car kept on going and appeared to accelerate. I was unable to stop the car with the brakes and collided with the car ahead. It was a sturdy vehicle with a strong bumper so I did not do much damage, if any, to the vehicle but my car requires 6,645.90 of repairs. No one was hurt and the air bags did not deploy. I was wearing my seat belt. There was no warning from ny vehicle that I was getting too close to the vehicle ahead and my car made no attempt to brake automatically. It was as though all warning indicators were not functioning. I have had two other incidents of the car surging ahead but did not report it because no one else was involved and I was able to correct the speed and I thought it was just my imagination.

  10. Other or unspecified, Feb 11, 2026

    Horn did not work. At about 67,000 miles on my vehicle my horn stopped working. I took it to the dealership to be replaced and paid for it. Then again at about 100,000 miles it stopped working. I took it back to the dealership and asked if there’s been any recalls they stated not at this time but there’s been a lot of people complaining about their horns and they told me to save my receipt receipts because I might be able to get reimbursed later. On two different occasions. I’ve been driving and had a car changing lanes into my lane and when I went to honk the horn to alert them, it didn’t work. Now I’m also concerned that I’ve got the same horn put on my vehicle for a third time and that I’m going to have to go back in and pay for a third one. I did reach out to Hyundai USA first and ask them to make this right but they stated they do not have an extended warranty for the 2023 vehicles even though they do have bills for 2020 through 2022. I can get copies of the receipts if they’re needed

  11. Other or unspecified, Jan 5, 2026

    Sun roof on Tucson 2023 shattered while car was being driven. When the roof shattered there was a loud sound (like a bomb going off) in the car and then the sound of glass breaking. The vehicle is available for inspection. There were not any warnings or messages before the failure. Safety was at risk for the passengers and any vehicles that were following. The loud sound caused the driver to swerve and could have caused an accident if another vehicle was on either side of the car. The vehicle was taken to a dealership and shown the damage and the service advisor stated he never heard of a problem. I have contacted Hyundai and they said it might take 6 to 8 weeks before an inspection could be made. There are many messages on the web from people with the same issues. Hyundai did a recall for this same issue for earlier production dates.

  12. Other or unspecified, Dec 17, 2025

    Two times while stopped or idling behind a car in traffic, my Hyundai Tucson 2023 has started accelerating on its own with the RPM increasing to nearly 8000 and lurching forward before I was able to apply brakes. Stop the car and restart. I have seen this described on other car message boards and hope the NHTSA will take this seriously. The dealership is not being helpful and claims they cannot reproduce it and it has not caused any onboard diagnostic codes.

  13. Other or unspecified, Nov 26, 2025

    My 2023 Hyundai Tucson’s windshield has developed excessive pitting, multiple chips, and cracks despite only normal highway driving. I do not drive on gravel or dirt roads, yet the glass shows abnormal wear far beyond what would be expected for a vehicle this new. One of the larger chips was repaired by Safelite, and during the repair the windshield cracked further, suggesting the glass is unusually weak or defective. Visibility has become noticeably compromised due to the fine pitting across the entire windshield. Based on the number of similar complaints from other Tucson owners, this appears to be a recurring safety issue with Hyundai windshields.

  14. Electrical system, Vehicle speed control, Other or unspecified, Nov 21, 2025, crash

    As I was parking my car in a parking spot going about 5 miles or less. My car surged forward at a very accelerated speed, and I ended up running into a brushed and a metal fence, which is what stopped me. There were no warnings that went off on my car. No emergency brakes, nothing.

  15. Other or unspecified, Oct 27, 2025

    the blue tooth handsfree phone button does not work i took it into service and told them I was told the update to fix it wont come out until December so in the meantime for 3 months I have to not be able to work or talk in the car because it is unsafe to use the phone without it being handsfree

  16. Other or unspecified, Oct 20, 2025

    After using horn on rainy highway driving it stopped working completely. Called dealer with issue and scheduled appointment. After two day they said it is a know issue and horns will take 2-3 business days to order. Took 5. Getting horns replaced today but told by service tech that this is a known safety issue to Hyundai. Horns are a basic piece of equipment. Should be recalled and better designed.

  17. Other or unspecified, Aug 13, 2025, crash

    UNKNOWN - was parking in a spot and car accelerated uncommanded, stepped on the brakes and car did not stop. It stopped with parking sign cement post.

  18. Wheels, Other or unspecified, Service brakes, Jun 16, 2025

    I previously leased my vehicle from Rick Case Hyundai in April 2023, In November i started having issues with my vehicle as i moved to Colorado. My whole vehicle starts to uncontrollably shake going 25 mph and over. Since highway speed limit is 65 that is where i struggle the most with driving and that is the most endangering as well. I have to pump my breaks and hope they don't stop working. I have taken my car to get a diagnostic multiple times at different dealerships and each time i went to another dealership they advised a different problem I can send an email or mail with all attachments of diagnostic reports from Hyundai dealership. Each dealership advised one of these problems, engine, brakes, rotors, tires, etc, although the vehicle was a few months old! I reported lemon l to Hyundai Customer service with 2 different attempts and they denied my lemon law and advised i should pay for anything not under warranty. Although the vehicle has a manufacture defect i will be continuing to attempt different dealerships to help my cause since i am endangering myself and everyone around me. I have done enough research to know i am not the only person with this problem and this should be a recall defect. I need a solution so i can drive in the state i live in ,Colorado, and not be scared for my life that my car will stop working at some point.

  19. Electrical system, Other or unspecified, Apr 17, 2025

    This week I noticed my low tone horn on my vehicle had stopped working It was replaced under warranty by Hyundai at 41000 miles Only a little while ago at 35000 miles both horns went out and I only learned this when I needed it to help avoid being hit and it wasn’t available Hyundai indicated they are aware of issue but are still replacing horns with the same original part that is prone to shorting out

  20. Vehicle speed control, Other or unspecified, Aug 29, 2024

    Attempted to make right turn onto busy road. Tried to accelerate to move with the traffic, when the car would not go any faster then 20MPH. Could hear cars braking behind me. Pulled over to the side. Message appeared on speedometer, " Limit 20MPH" with green Speedometer. Shut the car off tried to find problem in the manual. Didnt find anything. Turned car back on, it ran normal. Took it to Hyundai, Fort Myers, Appointment, on 08/28/24. They diagnosed it as : "driver assist speed setting was turned on inside settings. Turned off setting, performed a DTC code scanning with no dtcs in any system. Attached stui photos, performed a 2 mile test drive with no further issues". I can only hope that the problem is solved. I do not recall turning on anything like, and wouldn't know how to, but I guess it is possible. Wanted to notify the NHTSA, in case there are other owners experiencing the same issue. Thank you for concern

  21. Other or unspecified, Aug 21, 2024

    Horn stopped working even the fuse is fine still horn not working . Not panic alarm sound either.

  22. Other or unspecified, Forward collision avoidance, Aug 7, 2024

    2023 Tuscon Limited Gas - Multiple instances on Vehicle Forward collision warning system activating with alarms noted but no activation of emergency braking while sitting at stop light with cars in front and back that are not moving. Radio system going to show surround view and in some cases only front view even though at stop light. Biggest issue this weekend while taking a curve while merging onto another freeway the emergency braking system activated for no reason. First time occurrence. No one beside me or in front of me for some distance but did have someone behind me. It was a quick activation of the brakes and then release, I would say 1-2 second engagement. If had been longer and brought me to stop would of been an accident. I am taking the car to Westlake Hyundai to investigate this week and will report. Also having dealer investigate premature driver seat excessive wear. Car has 15.5K miles on it. I am concerned as this car is exhibiting same issues that my wife's 2018 Tuscon had that ended-up being successfully lemon lawed. I am also seeing way to many similar complaints and Hyundai needs to figure out what is going on with their emergency front collision sensing system and issue a fix or recall.

  23. Other or unspecified, Jul 19, 2024

    Failure to accelerate. While entering Route 95 from on ramp traveling at about 40 miles the car failed to accelerate. Gas pedal revved engine but failed to accelerate and slowed. Safety of myself and others in grave risk as I was trying to merge into traffic that was traveling at 65 miles per hour. I contacted dealer and was told appointment was not available for weeks and they never heard of the problem. I will bring auto into dealership and leave it with them as it is clearly unsafe to drive. No warning light on dash or engine light problem was present.

  24. Other or unspecified, Jun 10, 2024

    Upon closing the driver’s side door, the panoramic sunroof exploded. The car is currently at the dealership where it was purchased. It is available for inspection. Safety……Any occupants within the vehicle would have been exposed to the shards of glass if the sunshade was open! The dealer stated that Hyundai has approved the replacement of the exploded sunroof glass and the cleaning of the glass remnants inside the car. The was no warning or symptoms prior to this incident. We requested a loaner vehicle but as of today we have not received one. Completion date stated 1 week..order and installation. The rounded upwards photo of the sunroof glass, the stress fractures at the front and rear of the glass as well as the inward bending of the front sunroof corners gives every indication of an upward movement of the glass from within the car. It was not damaged by any objects external to the vehicle. There are many similar incidents cited on the internet

  25. Vehicle speed control, Other or unspecified, May 31, 2024

    After stopped at a red light, the light turned green and the car slipped into neutral when stepping on the gas pedal. The gear was not shifted and the controls still displayed “D” both on the dashboard and the gear selector. This happened twice 5 days apart from each other. This car has an automatic transmission and the automatic engine shut off was on.