2023 Hyundai Tucson
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 133 owner complaints filed for this model year. This is the 14th highest complaint count among 21 Tucson model years with reports.
Of the 2023 reports, 12 involved a crash and 1 involved a fire. 5 people were injured.
What owners report most often
Recalls and investigations
Trailer hitchesPark outsideDec 19, 2025
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch wiring harness. The wiring harness may have been installed incorrectly, allowing water into the control module. Moisture accumulation may cause the trailer lighting to fail or an electrical short circuit.
Nonfunctioning trailer lights can increase the risk of a crash. A short circuit can increase the risk of a fire.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will remove the trailer wiring harness and install a dust cap over the wiring receptacle, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 290. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 20, 2025.
Campaign 25V893000 on NHTSA.gov
Power train, automatic transmission, fluid/lubricant, pumpPark outsideJul 27, 2023
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
Campaign 23V526000 on NHTSA.gov
Representative owner complaints
133 reports, newest first.
Electrical system, Exterior lighting, Jul 30, 2024
The rear turn signals on the 2023 Hyundai Tucson are on the rear bumper. They are never seen by any car or truck sitting behind you or next to you in your blindspot. I believe the 2022 & the 2024 also have this issue, and there are numerous complaints about it online, especially on Reddit and auto forums. They are dangerous. Cars too close behind you or next to you in your blindspot, will never see your signal, especially the larger cars & trucks or tall autos such as buses, garbage trucks, etc. Here is one of many articles & videos about this issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other or unspecified, Jul 19, 2024
Failure to accelerate. While entering Route 95 from on ramp traveling at about 40 miles the car failed to accelerate. Gas pedal revved engine but failed to accelerate and slowed. Safety of myself and others in grave risk as I was trying to merge into traffic that was traveling at 65 miles per hour. I contacted dealer and was told appointment was not available for weeks and they never heard of the problem. I will bring auto into dealership and leave it with them as it is clearly unsafe to drive. No warning light on dash or engine light problem was present.
Power train, Vehicle speed control, Jul 3, 2024, crash
The contact owned a 2023 Hyundai Tucson. The contact stated that while his mother was driving at an undisclosed speed, she heard an abnormal sound emanating from an unknown location of the vehicle, after which the vehicle began to accelerate on its own. The driver attempted to stop the vehicle, but the brake pedal pulsated and failed to slow the vehicle, resulting in the driver briefly losing control of the vehicle and only coming to a complete stop after colliding with a utility pole. Both the driver and passenger side air bags deployed. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The driver and passenger were both transported to an area hospital by EMT and treated for injuries to the chest sustained from the air bags. The manufacturer was not notified of the failure. The failure mileage was 10,000.
Service brakes, Hydraulic, Jun 14, 2024
The contact owns a 2023 Hyundai Tucson. The contact stated while driving 20 MPH approaching a RED traffic light and depressing the brake pedal, the vehicle failed to stop as needed. The contact steered the vehicle on a patch of grass nearby and shifted into neutral(N) to stop the vehicle. There were no warning lights illuminated. The battery was detached and reconnected to reset the vehicle. The contact was able to drive the vehicle at low speeds. The dealer was contacted and informed of the failure. The dealer stated that without warning lights being illuminated they would not be able to diagnose the vehicle to determine the cause of the failure. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 22,600.
Other or unspecified, Jun 10, 2024
Upon closing the driver’s side door, the panoramic sunroof exploded. The car is currently at the dealership where it was purchased. It is available for inspection. Safety……Any occupants within the vehicle would have been exposed to the shards of glass if the sunshade was open! The dealer stated that Hyundai has approved the replacement of the exploded sunroof glass and the cleaning of the glass remnants inside the car. The was no warning or symptoms prior to this incident. We requested a loaner vehicle but as of today we have not received one. Completion date stated 1 week..order and installation. The rounded upwards photo of the sunroof glass, the stress fractures at the front and rear of the glass as well as the inward bending of the front sunroof corners gives every indication of an upward movement of the glass from within the car. It was not damaged by any objects external to the vehicle. There are many similar incidents cited on the internet
Vehicle speed control, Other or unspecified, May 31, 2024
After stopped at a red light, the light turned green and the car slipped into neutral when stepping on the gas pedal. The gear was not shifted and the controls still displayed “D” both on the dashboard and the gear selector. This happened twice 5 days apart from each other. This car has an automatic transmission and the automatic engine shut off was on.
Service brakes, May 16, 2024
While driving my new Tucson, the emergency brake randomly activated bringing the car to a jarring stop. Very scary and its happened twice now. Dealer won't help as its intermittent so very frustrating.
Service brakes, Lane departure, Forward collision avoidance, Apr 20, 2024
While driving 35mph on a 3-lane street in the far left lane, a driver of a Ford F-150 was in the center lane about two car lengths ahead, decided to make a right turn onto a residential street (as if he were driving a semi). As I got closer, the forward collision warning suddenly alerted and immediately initiated emergency braking system causing all 3 passengers to be thrown forward. I hit the steering wheel before seat belt caught me. I was not even within distance and he was turning in opposite direction of my lane. There also seems to be sensitivity issues with lane keeping feature as in Phoenix, there are never ending freeway construction with make-shift lanes not always marked well. On several occasions the steering wheel was jerked out of my hands because it couldn’t detect the lanes any longer. It has caused me to avoid freeways all together and has made me miss the exit off the freeway twice now. I thought this feature only activated during active cruise control, but apparently it does it regardless. Now I’m beginning to have problems with display going out at the worst times. I will be taking my Tucson to a dealer to have them deactivate both systems & advise of display. I shouldn’t have to pay for this. I’ll take over the driving, thank you very much!
Fuel/propulsion system, Forward collision avoidance, Apr 17, 2024, crash
The car suddenly and unintentionally accelerated. To avoid going through the back of my garage, I turned slightly and hit the frame of the garage. It continued to accelerate for a few seconds until I managed to stop it. I then backed up. Again, the car suddenly unintentionally accelerated. I managed to stop it. I slowly drove it into the garage. I left it in the garage until having it towed to Planet Hyundai. I did not want to drive it in case it accelerated on the drive to Planet Hyundai. I was driving about 5 mph when I hit the frame of the garage. The car continued to accelerate. Automatic Emergency breaking and Forward collision warning. The vehicle has been inspected by the manufacturer. The inspector or the dealer could not reproduce the problem. The vehicle can be inspected. The vehicle has been parked at Planet Hyundai from 1/29/2024 to 4/15/2024 I reported the incident to Hyundai USA.I have not received any inspection reports.
Other or unspecified, Apr 2, 2024
The trim on the driver's side rear door flew off while traveling at approximately 65 miles per hour. Luckly no one was behind me. I was able to retrieve the trim piece from the highway and it was determined to have been placed improperly on the car. The trim was not able to be replaced due to damage when it was run over by several vehicles. The warranty says it's covered but the trim has been on back order for a month.
Power train, Vehicle speed control, Engine, Mar 27, 2024
When pulling out of my driveway onto street, I lost acceleration. My vehicle would not go oer 35 mph and the RPMs were revving up too 5000 without speed moving. I tried changing the drive mode to fix it, that did not help. I pulled over,s topped the car and restarted and all seemed normal. This has happened 2 other times since I bought the car. The other 2 times was while i was on the interstate the engine stopped engaging and i could not accelerate. Both times the issue corrected itself by the time I could get safely out of traffic. This is a major accident concern as there is no warning before this happens.
Tires, Mar 12, 2024
See attached document for complaint
Engine, Feb 27, 2024
The contact owns a 2023 Hyundai Tucson. The contact stated that while driving approximately 40 MHP, the vehicle suddenly lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed an engine misfire in cylinder #3. The cylinder #3 was replaced and the vehicle was repaired. The vehicle later experienced the same failure and was towed to the dealer who diagnosed that cylinder #4 was faulty. The cylinder #4 was replaced and the vehicle was repaired. The contact stated that the manufacturer had issued a TSB for the failure that included all four cylinders were faulty. The failure mileage was 15,000.
Forward collision avoidance, Feb 22, 2024
The contact owns a 2023 Honda Tucson. The contact stated while driving 74 MPH with the cruise control activated, the Forward Collision Avoidance system activated, after which the Automatic Emergency Braking activated, causing a rapid deceleration to the vehicle. The contact was able to regain control of the vehicle by lightly tapping the brake pedal, deactivating the system. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but informed the contact that they would disable the Forward Collision Avoidance system pending a diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 13,000.
Power train, Vehicle speed control, Engine, Feb 13, 2024
This Hyundai Tucson was 3 months old when the transmission started to shudder and miss gears. I immediately took it in to Ken Garff Hyundai and the service advisor drove the car and said nothing is wrong with the car and that the transmission needs to break in and sent me on my way. The Tucson did it again while in traffic and the vehicle would not go and I had to put my hazard lights on and let the car struggle in changing gears to get it off the road. The car was towed in to Peoria Larry Miller Hyundai and this was documented by that dealership of the car shuddering and that they thought it was from my insurance plug in device. I explained that the car did it before the plug in. I removed the plug in device and the car continued to shudder. On [XXX] while backing out of my garage the car began to shudder while in reverse and i continued down the road while the transmission refused to change gears. It almost sounded aa if the car was in neutral and the car would on go no more than 3mp. I had the gas pedal floored and the car would not go. I reparked the car back at my home and called Hyundai for a tow. The tow came and the tow driver stated that the seemed as if it is in neutral as he drove it up on to the tow truck. After getting the vehicle to the dealership i was told from the service advisor that this is an ongoing problem with Hyundai's dual clutch transmission and this sounds like the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Parking brake, Jan 31, 2024
The contact owns a 2023 Hyundai Tucson. The contact stated that after placing the vehicle in park(P) and exiting the vehicle, the vehicle inadvertently rolled backwards. The contact stated that the vehicle was equipped with Automatic Emergency Braking; however, the system failed to activate, resulting in damage to the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 22,000.
Other or unspecified, Visibility, Jan 22, 2024
Driving down the freeway at normal speeds and my panoramic sunroof literally just exploded, raining tempered glass all over the interior of the vehicle while I was driving. No evidence that it was caused by any road debris, objects, nor falling objects from the sky. I wasn’t driving under a bridge and no cars/trucks were immediately next to me nor in front of me. Traffic was flowing at normal speed. I wasn’t injured but was certainly startled and distracted for a moment to gauge what had just happened. The dealer is looking into it. Claims it could have been caused by a rock. That seems to defy the law of physics and the glass actually look like it bowed from the inside out as if too much pressure was being applied to the glass. Searches online seem to point to several class action lawsuits and plenty of reports of similar exploding sunroofs!
Forward collision avoidance, Jan 15, 2024
Forward collision alert came on and brakes initiated while I was behind a car that was turning into a driveway. The car in front of me was almost all the way into the driveway. After that I drove approximately 200 feet and the collision alert warning came on, no vehicles were around me. The next day, as I was driving, a car was waiting to exit an apartment driveway, the collision alert came on. No reason for it. I took my car in to Hyundai on January 9, to have the oil changed and check the forward collision alert system. They told me they checked it, and could not find anything wrong, and recalibrated the system, and hoped that took care of it.
Exterior lighting, Jan 13, 2024
Indicator/turn light is very low under bumper. It is not visible to the vehicle behind and around. Other driver think that I am not turning indicator light and they are upset and honking at me. Poor design and it could cause an accident.
Engine, Dec 15, 2023
Engine would not accelerate after stopping at a store. Limped home at 15 mph. Engine light came on a few miles from home. Vehicle would not stay running the next morning and had to be towed to dealership. Problem was an injector that the seal had failed on causing the engine to flood with gasoline. Dealership stated they had seen multiple injector failures and replacement parts now have a different part number implying the injector has been redesigned. Hyundai refused to replace the other injectors as they had not failed yet (they did replace the one that failed). I went ahead and paid to replace the other three. I live in Montana. If I had lost acceleration going up a steep incline or in heavy traffic or car engine failed to stay on in remote area in sub zero temperatures it could have had detrimental consequences.
Service brakes, Forward collision avoidance, Dec 13, 2023
On multiple occasions, my new Hyundai Tucson randomly deployed emergency brakes while traveling on highway. This created a dangerous condition as my vehicle started braking without reason which prompted vehicle following my vehicle to slam on their brakes.
Power train, Back over prevention, Forward collision avoidance, Dec 8, 2023
The contact owns a 2023 Hyundai Tucson. The contact stated that on three occasions while the vehicle was in park(P), the vehicle failed to shift into the intended gear. The vehicle was towed to a dealer where it was diagnosed and determined that the rear-view sensor needed to be replaced. The vehicle was repaired. On another occasion, while at a car wash the rear hatch opened inadvertently. On another occasion, while driving approximately 65 MPH, the Emergency Automatic Braking Display light was illuminated, and the vehicle slowed down inadvertently. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 500.
Exterior lighting, Dec 2, 2023
head lights, I cannot see pedestrians walking on cross walk when driving they head lights seem kind of dim
Structure, Forward collision avoidance, Oct 27, 2023
The contact owns a 2023 Hyundai Tucson. The contact stated that while driving approximately 70 MPH, the vehicle experienced phantom braking without another vehicle or object being nearby. The contact deactivated the system and was able to drive the vehicle safely. The contact stated that the failure recurred several times without warning. The vehicle was taken to the dealer who determined that the bracket supporting the sensor had detached, causing the system failure. The vehicle was not repaired. The contact deactivated the Forward Collision Avoidance system. The manufacturer was made aware of the failure and opened a case. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 100.
Fuel/propulsion system, Oct 15, 2023
PEDAL ACCELERATOR NOT WORKED