2020 Jayco Embark
Problems, recalls and owner-reported issues
Equipment is the leading concern among 1 owner complaints filed for this model year. This is the highest complaint count among 2 Embark model years with reports.
What owners report most often
Recalls and investigations
Electrical system, instrument cluster/panelSep 29, 2021
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Campaign 21V769000 on NHTSA.gov
StructureJul 13, 2021
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Campaign 21V529000 on NHTSA.gov
Electrical systemSep 9, 2020
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
A damaged circuit board could increase the risk of a fire.
Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.
Campaign 20V547000 on NHTSA.gov
Trailer hitchesMar 6, 2019
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Embark motorhomes. While the motorhome was being delivered, the hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.
The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.
Jayco has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903429.
Campaign 19V177000 on NHTSA.gov
Representative owner complaints: equipment
1 report, newest first. Show all
Equipment, Jan 20, 2022
The component involved is the LP regulator 2nd stage cover that is used on a travel trailer LP system. I received a recall notice to have the LP regulator replaced as they were know to be leaking. I took the trailer to my dealer and they replaced the LP regulator but I was told that they did not have a plastic cover for the second stage of the regulator. The cover is required by ANSI 1192 section 5.2.15.8. The regulator that replaced the leaking regulator was a different shape and the second stage cover from the leaking regulator did not fit the new regulator. The cover is required to prevent the vent at the bottom of the second stage from freezing over with moisture and causing the regulator to malfunction and creating a safety issue. I insisted that a cover be placed on the regulator. I was first told that they were not putting covers on the new regulators as they did not receive any with the shipment of new regulators. I continued to insist that they find a cover. The technician went to the parts department but was told that the covers were decorative and they were not supplying them. I still insisted and they found one and put it on my regulator. I talked with the shop foreman and told him of the problem and that he was creating a safety issue on all of the trailers that were getting new regulators. He said he would look into it. I asked for a response but have heard nothing. I called the rv manufacture and told them about the problem. They said they would call me back the next day. I haven't had a call. I am sending this to you as I am sure with the experience I encountered there are hundreds or maybe even thousands of trailers at my dealership alone that have had the regulator changed under the recall but did not get the protective cover.