2020 Jayco Greyhawk

Problems, recalls and owner-reported issues

Visibility is the leading concern among 2 owner complaints filed for this model year. This is the 2nd highest complaint count among 7 Greyhawk model years with reports.

Complaints by model year
  1. 2
Primary concernVisibility2 reports · 100% of complaints
Owner complaints2Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Visibility2
  2. Other/i am not sure1
  3. Structure1
  4. Other or unspecified1

Recalls and investigations

  1. Steering, hydraulic power assist, hose, piping, and connectionsApr 2, 2024

    Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

    A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.

    Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.

    Campaign 24V245000 on NHTSA.gov

  2. Equipment, appliance, oven/stove/cooktopMar 24, 2021

    Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

    A gas leak can increase the risk of a fire.

    Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.

    Campaign 21V204000 on NHTSA.gov

  3. Equipment, recreational vehicle/trailerDec 15, 2020

    Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.

    Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.

    Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.

    Campaign 20V780000 on NHTSA.gov

  4. Visibility, glass, side/rearJun 9, 2020

    Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

    If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

    Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

    Campaign 20V337000 on NHTSA.gov

  5. Service brakes, air, discMay 30, 2019

    Jayco, Inc. (Jayco) is recalling certain 2020 Greyhawk motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may cause to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

    An increase in stopping distance without warning increases the risk of crash.

    Spartan will notify Jayco owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Spartan customer service at 1-800-543-5008 or Jayco at 1-800-517-9137.

    Campaign 19V406000 on NHTSA.gov

Representative owner complaints: other or unspecified

1 report, newest first. Show all

  1. Visibility, Structure, Other or unspecified, Aug 6, 2026

    While driving down the road at about 45mph, the driver side upper cabin window located adjacent to the eating table exploded and blew into the cabin. The window shattered and glass blew throughout the cabin area. Whatever caused this, the blast was strong enough to pull the Velcro straps holding the seat cushions blown off and the glass ripped the cushion's vinyl. If someone had been sitting at the table, they would have been extremely cut and hurt and possibly blinded. I had no warning to this situation. At first, I thought someone had shot out the window, but I nor the RV repaired found no evidence. Vehicles were passing me and I assume a rock or some other item was picked up and blown into the window. I thought these windows would only shatter, but not blow in. Weather was sunny in the 70's.