2016 Jayco Redhawk

Problems, recalls and owner-reported issues

1 owner complaints are on file for this model year. This is the 6th highest complaint count among 6 Redhawk model years with reports.

Complaints by model year
  1. 1
Primary concernNo leading category
Owner complaints1Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Other or unspecified1

Recalls and investigations

  1. Equipment, mechanical, integrated jack/leveler/stabilizerSep 9, 2020

    Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.

    Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.

    Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.

    Campaign 20V548000 on NHTSA.gov

  2. Equipment, recreational vehicle/trailerJul 14, 2020

    Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.

    If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.

    Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.

    Campaign 20V405000 on NHTSA.gov

  3. Visibility, power window devices and controlsAug 27, 2018

    Jayco, Inc. (Jayco) is recalling certain 2015-2017 Jayco Redhawk motorhomes built on Chevrolet Van chassis. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.

    High electrical resistance can increase the risk of a fire.

    GM will notify owners, and GM dealers will replace the driver side door window switch, free of charge. The recall began on August 27, 2018. Owners may contact Jayco customer service at 1-800-517-9137, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.

    Campaign 18V564000 on NHTSA.gov

  4. EquipmentNov 21, 2017

    Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

    Campaign 17V746000 on NHTSA.gov

  5. Equipment, recreational vehicle/trailerAug 1, 2016

    Jayco, Inc. (Jayco) is recalling certain model year 2013-2017 Redhawk motorhomes manufactured August 1, 2012, to June 24, 2016. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."

    A flammable shower curtain may further fuel a fire, increasing the risk of injury.

    Jayco has notified owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began August 11, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903318.

    Campaign 16V568000 on NHTSA.gov

Representative owner complaints: other or unspecified

1 report, newest first. Show all

  1. Other or unspecified, Jul 16, 2019

    WE HAVE RECEIVED 3 RECALL NOTICES PERTAINING TO THE SHOWER ENCLOSURE IN OUR MOTORHOME. WE HAVE ATTEMPTED TO HAVE THE REPAIR MADE BY 2 DIFFERENT LOCAL DEALERS & HAVE BEEN UNSUCCESSFUL. WE CONTACTED THE CUSTOMER SERVICE DEPT. AT JAYCO & RECEIVED NO HELP. THIS IS A SAFETY RECALL (#16V-568) THAT DOESN'T SEEM IMPORTANT ENOUGH TO OUR LOCAL JAYCO DEALERSHIPS TO ADDRESS. WE ALSO SENT A DETAILED LETTER TO JAYCO'S REGULATORY COMPLIANCE DIVISION, AND RECEIVED NO RESPONSE. YESTERDAY WE RECEIVED ATECHNICAL SERVICE BULLETIN NOTIFICATION TSB #19-022 PERTAINING TO THE LEVELING JACKS. WE ARE RELUCTANT TO CONTACT THE LOCAL DEALERS REGARDING THIS NEEDED REPAIR BECAUSE OF OUR PAST EXPERIENCES WITH THEM. WE WOULD APPRECIATE YOUR ASSISTANCE IN GETTING THESE MATTERS ADDRESSED. THANK YOU