2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints: hydraulic
525 reports, newest first. Show all
Service brakes, Hydraulic, Visibility, Latches/locks/linkages, Aug 15, 2003
WHEN THE CONSUMER APPLIED THE BRAKES THEY PULSATED, WHICH CAUSED THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK CONSUMER WOULDN'T LET HER 15 YR. OLD DAUGHTER DRIVE THE VEHICLE IN FEAR OF THE BRAKES FAILING, NOR WOULD SHE SELL IT. THE VEHICLE HAD BEEN TO THE MECHANIC MANY TIMES AND THE PROBLEM CONTINUED TO EXIST. *PH. THE ROTORS AND PADS WERE REPLACED SEVERAL TIMES. THE DRIVER'S SIDE DOOR WAS HARD TO LOCK, AND THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. *JB
Service brakes, Hydraulic, Engine and engine cooling, Aug 13, 2003
BRAKES KEEP FAILING. SHORTLY AFTER PURCHASING THE CAR IN 1999 I RETURNED TO THE DEALER COMPLAINING ABOUT HEAVY BRAKE PULSATION AT 30MPH. THEY TOLD ME THEY FIXED IT BUT IT CONTINUED DOING IT. I KEPT GOING BACK OVER AND OVER AGAIN. THE LAST TIME I WENT BACK WAS 3 WEEKS AGO, AND THEY AGAIN CHANGED THE BRAKES WITH NEWLY DESIGNED BRAKES WHICH SUPPOSEDLY WOULD HAVE FIXED THE PROBLEM. THE DEALER SAID THEY WOULDN'T COVER THE BACK BRAKES B/C THEY HAD NO COMPLAINTS ABOUT IT AND THAT I DIDN'T NEED TO CHANGE THEM. I DROVE AWAY BUT THE CAR STILL PULSATES HEAVILY AS SOON AS I BRAKE IF I AM DRIVING OVER 20MPH. FURTHERMORE MY CAR'S ENGINE BROKE DOWN COMPLETELY AFTER 32000 MILES OR APPROXIMATELY 7 MONTHS AGO. THEY TOLD ME THE ENGINE FAILED B/C I DIDN'T CHANGE THE OIL FOR 10,000 MILES. THE MECHANICS REPORT STATED THAT THERE WAS WATER IN THE FUEL, BUT THEY STILL TOLD ME IT WAS MY FAULT FOR NOT CHANGING THE OIL. I WAS OUT OF WARRANTY B/C MORE THAN 36 MONTHS HAD GONE BY FROM THE DATE OF PURCHASE. CHRYSLER AGREED TO SUBSTITUTE THE ENGINE AND I HAD TO PAY $800. I DON'T UNDERSTAND HOW A NEW CAR, DRIVEN FOR SUCH LITTLE MILEAGE (NOW ONLY 35,000 MILES AFTER ALMOST 4 YEARS) CAN HAVE ALL THESE MECHANICAL PROBLEMS. I BELIEVE THE BREAKS ARE FAULTY AND AM NOT SURE HOW TO FURTHER DEAL WITH THE PROBLEM. THE CAR DEALER KEEPS TELLING ME IT'S PERFECTLY SAFE TO DRIVE.*AK
Service brakes, Hydraulic, Aug 13, 2003
BOTH FRONT AND REAR ROTORS HAVE EXCESSIVE RUN OUT. EXCESSIVE ROTOR THICKNESS VARIATION GENERATED BY POOL CALIPER CENTERING CAUSING STEERING WHEEL SHAKE. BRAKES WERE REPAIRED 12/26/2000 AT 11,579 MILES AND AGAIN AT 21,915 MILES ON JUNE 13, 2002. TOOK IT IN AGAIN JULY WITH 30,700 MILES AND WAS TOLD IT WAS OUT OF WARRANTY AND TOO BAD. I HAD BEEN ASSURED FROM THE BEGINNING THAT CHRYSLER KNEW OF THE PROBLEM AND WOULD STAND BEHIND THEIR CAR UNTIL IT WAS SATISFACTORILY REPAIRED. THIS INFORMATION WAS PROVIDED BY RAY HUTCHINSON, SERVICE MANAGER OF LITHIA JEEP IN ANCHORAGE, ALASKA.*AK
Service brakes, Hydraulic, Equipment, Jul 31, 2003
BRAKE ROTORS BEING REPLACED FOR THE THIRD TIME. VERY BAD VIBRATION WHEN BRAKING OVER 40 MPH. *PH
Service brakes, Hydraulic, Jul 30, 2003
STEERING WHEEL SHAKES VIOLENTLY WHEN APPLYING BRAKES ABOVE 50 MPH. DEALER REGROUND ROTORS TWICE, BUT THE PROBLEM ALWAYS CAME BACK WITHIN A DAY OR TWO.*AK
Service brakes, Hydraulic, Jul 29, 2003
SERVICE BRAKE FAILURE. WHEN VECHICLE EXCEEDS SPEEDS OF 50 MPH THE BRAKES SQUEAK, AND THE PEDAL VIBRATES. THIS OCCURS EVERY 12,000. DEALERSHIP INSTALLED/USED A CALIBER KIT, BUT THE PROBLEM STILL EXISTS.*AK
Service brakes, Hydraulic, Fuel system, Gasoline, Equipment, Jul 29, 2003
I HAD TO REPLACE MY FRONT ROTORS AT 35,000 - CHRYSLER SAID IT'S NORMAL WEAR AND TEAR AND WOULDN'T FIX THEM. THERE WAS A PROBLEM WITH A SEAL ON THE GAS TANK. I BROUGHT IT IN FOR SERVICE AT LEAST 4 OR 5 TIMES BEFORE IT WAS FIXED. A $2.00 WIRE BROKE INSIDE THE FRONT DOOR FOR THE FRONT SPEAKER AT 43,000 MILES AND THEY CHARGED ME $200.00 TO FIX IT. THE SALESMAN SOLD ME A CONVENIENCE PACKAGE THAT WAS PURPORTED AS AN EXTENDED WARRANTY, BUT WAS ACTUALLY A TOWING AND RENTAL CAR PACKAGE. *AK
Service brakes, Hydraulic, Jul 28, 2003
PROBLEMS WITH 2000 JEEP CHEROKEE BRAKE EQUIPMENT. *MR THE SECOND MAJOR REPAIR WORK DONE. IT WAS DANGEROUS WHEN ATTEMPTING TO STOP THE VEHICLE AND FELT AS IF THE VEHICLE WAS RUNNING OVER MASSIVE BUMPS. THE VEHICLE HAD NEW PADS, THE FRONT AND BACK ROTORS WERE MACHINED, AND A NEW CALIPER KIT WAS ADDED. *SCC *JB
Service brakes, Hydraulic, Jul 22, 2003
COMPLAINT INVESTIGATOR, I PURCHASED A USED 2000 JEEP CHEROKEE LAREDO IN AUGUST OF 2002. AT THE TIME OF PURCHASE, THE BRAKES WERE PULSING BADLY AND THE DEALER TURNED THE ROTORS. IN LESS THAN 12 MONTHS AND LESS THAN 10,000 MILES THE ROTORS ARE ONCE AGAIN PULSING VERY BADLY. SINCE I PURCHASED THIS VEHICLE, I HAVE LEARNED THAT THIS MODEL HAS BRAKE ISSUES. DOES CHRYSLER CORP. HAVE A SOLUTION FOR THIS? I HEARD THAT CHRYSLER WILL REPLACE THE BRAKES BECAUSE THE FACTORY ROTORS ARE INADEQUATE FOR THE VEHICLE UNDER SOME TYPE OF CUSTOMER SATISFACTION EFFORT BUT WILL ONLY OFFER THIS OF THE CUSTOMER COMPLAINS VIGOURSLY. ANY ADDITIONAL INFORMATUION THAT YOU COULD SUPPLY WOULD BE OF GREAT ASSISTANCE TO ME WHILE I ATTEMPT TO RESOLVE THIS PROBLEM. FYI - I PURCHASED AN EXTENDED WARRANTY WHEN I PURCHASED THE VEHICLE BUT ROTORS ARE A "NORMAL WEAR" ITEM. I WOULD AGREE WITH THIS STATEMENT IF THE FACTORY ROTORS ORIGINALLY SUPPLIED ON THE VEHICLE WERE "NORMAL" AND THE FACTORY BRAKES WERE ADEQUATE FOR THE VEHICLE. IN MY OPINION, THE FACTORY SUPPLIED BRAKES SHOULD BE COVERED UNDER SOME TYPE OF DEFECTS IN MATERIALS OR WORKMANSHIP. MY RESEARCH HAS UNCOVERED THAT THE ROTORS ARE TOO SMALL FOR THE WEIGHT OF THE VEHICLE. NO ONE HAS DIED FROM THIS THANK GOODNESS BUT I BELIEVE THAT THE CONSUMERS WHO HAVE PURCHASED THESE VEHICLES HAVE BEEN DAMAGED AND SHOULD HAVE SOME TYPE OF RECOURSE IN THIS MATTER. SINCERELY, ROBERT G. SPINKS
Service brakes, Hydraulic, Jul 15, 2003
FRONT BRAKE CALIPERS FROZE UP AND WOULD NOT REALEASE FRONT BRAKES, HAD TO BE REPLACED WHEN VEHICLE ONLY HAD 43,000 MILES. *AK
Service brakes, Hydraulic, Jul 14, 2003
2000 JEEP GRAND CHEROKEE BRAKE ROTORS CONTINUE TO WARP CAUSING SEVERE PULSATION IN STEERING WHEEL DURING BRAKING, PARTICULARLY AT HIGHER SPEEDS. I BELIEVE THE PROBLEM IS DUE TO A DESIGN FLAW WHICH BEGAN IN THE 1999 MODEL AND HAS NOT YET BEEN CORRECTED IN NEW MODELS. DAIMLER-CHRYLSER WILL NOT SOLVE THE PROBLEM, THE LOCAL DEALERSHIP IN BOISE IS KEENLY AWARE OF THE PROBLEM. FIRST WARPING OCCURRED ON ALL 4 BRAKE ROTORS UNDER 4900 MILES. FRONT ROTORS HAVE BEEN REPLACED 3 TIMES AND RESURFACED TWICE, BACK ROTORS RESURFACED ONCE AND REPLACED ONCE, ALL WITHIN 36000 MILES. I AM CONCERNED THAT MY FAMILY AND OTHERS ON THE ROAD ARE AT RISK IF I AM UNABLE TO STOP AND/OR CONTROL THE VEHICLE. *AK
Service brakes, Hydraulic, Jul 12, 2003
THE FRONT DISKCBRAKE ROTORS ARE WARPING CAUSING THE FRONT OF THE VEHICLE TO WOBBLE AND BRAKING VERY ROUGH.*AK
Service brakes, Hydraulic, Fuel system, Gasoline, Jul 11, 2003
WHEN THE BRAKES WERE APPLIED, THERE WAS A PULSATION IN THE STEERING WHEEL, WHICH WAS CAUSED BY WARPED ROTORS. *JB THE CONSUMER FELT THAT A NEW DESIGN WAS NEEDED. THE FRONT BRAKES HAD BEEN REPAIRED TWICE. *SCC. THE FUEL PUMP MODULE WAS REPLACED. *JB
Service brakes, Hydraulic, Jul 9, 2003
THERE IS A PROBLEM WITH THE BRAKES. VEHICLE SHAKES WHEN DEPRESSING THE BRAKE PEDAL. ROTORS HAVE BEEN REPLACED BY THE DEALER, BUT THE PROBLEM STILL OCCURS. *AK
Service brakes, Hydraulic, Jul 3, 2003
MY 200 JEEP GRAND CHEROKEE HAD BRAKES REPLACED TWICE UNDER 30,000 MILES. RIGHT NOW I AM AT 37,000 AND LOOKS LIKE I WILL HAVE VISIT THE DEALER AGAIN TO HAVE MY BRAKES REPLACED, AGAIN. WHEN ASKED ABOUT FRRE REPLACEMENT THE DEALER ANSWERED THAT THERE IS A TECHNICAL SRVICE BULLETIN (TSB) OUT THERE REGARDING THE ISSUE, BUT I STILL HAVE TO PAY FOR THE REPLACEMENT - NO EXCEPTIONS. HERE IS INFORMATION ON TWO TSBS' (!) REGARDING THE ISSUE. 05-005-01A SEP 01 BRAKES - ROUGHNESS OR PEDAL PULSATION 05-003-02B DEC 02 BRAKES - PULSATION DURING LIGHT TO MODERATE APPLICATION
Service brakes, Hydraulic, Jul 2, 2003
THERE HAS BEEN A PROBLEM WITH THE BRAKES SINCE JANUARY 2003. THE BRAKES LOCKED TWICE AND DAMAGED THE ROTORS. ALSO, EXPERIENCED VIBRATION IN THE STEERING WHEEL AND PULSATION IN THE BRAKE PEDAL. ON 6/6/2003 THE ENTIRE BRAKING SYSTEM WAS REPLACED BY SEARS AUTO SHOP. CURRENTLY THE VEHICLE IS EXPERIENCING THE SAME SYMPTOMS. *AK
Service brakes, Hydraulic, Power train, Jul 2, 2003
2000 JEEP GRAND CHEROKEE 4X4 V6. THE STEERING WHEEL AND BRAKE PEDAL WOULD PULSATE HORRIBLY AND SHAKE WHEN APPLYING THE BRAKES. THIS PROBLEM WAS DUE TO THE FRONT ROTORS WHICH WERE NOT COVERED UNDER WARRANTY EVENTHOUGH THERE ARE 2 TECHNICAL BULLETINS FROM JEEP COVERING THIS PROBLEM. DEALER REPLACED THE FRONT ROTORS, CALIPERS, AND PADS AS SUGGESTED BY THE BULLETINS. #0500302 - COST OF THE REPAIR: $552.22.(2) DEALER INFORMED ME AFTER FIXING MY BRAKES THAT THE THE REAR DIFFERENTIAL HAS A HIGH-PITCHED AXLE. THIS IS CAUSED BY A FAULTY REAR DIFFERENTIAL WHICH NEEDS TO BE REDONE. NOT COVERED UNDER WARRANTY. #0300302A - ESTIMATED COST OF REPAIR $932.00, *AK
Service brakes, Hydraulic, Equipment, Jun 23, 2003
I HAVE TO REPLACE THE ROTORS ON MY 2000 JEEP GRAND CHEROKEE A 2ND TIME. THE 1ST TIME WAS AT 12,000 MILES. THEY AT 35,000 MILES THEY WENT BAD AGAIN. JEEP TOLD ME THEY WERE OUT OF WARRANTY AT 12,000. *NLM
Service brakes, Hydraulic, Jun 10, 2003
ROTOR VIBRATION ISSUE WITH MY 2000 JEEP GRAND CHEROKEE LAREDO 4WD. VERY BAD AND JEEP WILL NOT DEAL WITH IT DUE TO MILEAGES AND BECAUSE ONLY IS SERVICE BULLETIN AND NOT A RECALL ITEM.*AK AT 17,000 MILES REPORTED ISSUES; BUT THE SERVICE TECHS. FAILED TO INFORM ME AND ALSO TO DO THE BRAKE REPLACEMENT KIT RECOMENDED BY THE SERVICE BULLETIN. NOW THEY WILL NOT FIT THE ROTORS DUES TO THE MILEAGE ISSUE. EVEN WITH WORN BRAKES I HAVE NEVER HAD VIBRATION ISSUE LIKE THIS AND FRANKLY ITS A SAFETY ISSUE!!!!!!!!!!!!!! AT THIS POINT.
Service brakes, Hydraulic, Jun 7, 2003
AT AROUND 15,000 MILES, WE BEGAN TO EXPERIENCE THE STEERING WHEEL SHIMMING EXCESSIVELY WHEN THE BRAKES WERE APPLIED. I KNEW THAT THIS WAS CAUSED BY WARPED ROTORS SO I CALLED THE DEALERSHIP. THEY INFORMED ME THAT BRAKES/ROTORS ARE NORMAL WEAR AND TEAR ITEMS. SINCE THE DEALERSHIP DID NOTHING, I HAD TO PAY TO REPLACE THE ROTORS AS I DIDN'T THINK TURNING THEM WOULD SOLVE THE PROBLEM AS THE CAR HAD ONLY 15,000 MILES ON IT. TOTALLY UNACCEPTABLE. A FOREIGN CAR WOULD NOT HAVE THIS PROBLEM AND THEY DEFINITELY WOULD HAVE FIXED THE PROBLEM WHILE THE CAR WAS STILL UNDER WARRANTY. IF THIS GETS FORWARDED TO JEEP, I WANT THEM TO KNOW THAT THEY HAVE LOST A LOYAL CUSTOMER FOREVER. I ALSO LIKE TO TELL EVERYONE I MEET ABOUT HOW I HAVE EXPERIENCED SUCH POOR SERVICE FROM AMERICAN MANUFACTURERS. *JB
Steering, Suspension, Service brakes, Hydraulic, Engine and engine cooling, Jun 4, 2003
POWER STEERING PUMP BROKE ON VEHICLE. *MR WHILE DRIVING THE CONSUMER COMPLETELY LOST THE POWER STEERING ON THE HIGHWAY. THE POWER STEERING HAD A KINK IN THE COLUMN AND COULD BE HEARD WHEN MAKING A TURN. THE POWER STEERING HOSE WAS REPLACED ALONG WITH THE STEERING PUMP. THE CONSUMER WAS INFORMED THAT THE FRONT LEFT TIRE WAS BALD DUE TO IMPROPER ALIGNMENT. THERE WAS A WHISTLING SOUND UNDER THE HOOD WHEN THE VEHICLE WAS IDLED. THE WATER PUMP AND THE CLUTCH WAS REPLACED DUE TO BAD BEARING. *SCC ALSO THE ROTORS WERE REPLACED. *JB
Service brakes, Hydraulic, Jun 4, 2003
STEERING WHEEL SHAKES WHEN BRAKING FROM 50-60 MPH SPEED. ROTORS ARE WARPED FOR THE SECOND TIME IN 2 YEARS. ADVISED TO REPLACE FRONT BRAKES AND REPAIR ROTORS. ADVISED BY TECHNICIAN AT JEEP DEALERSHIP THAT NUMEROUS PROBLEMS WITH THIS EXACT ISSUE FROM 1999 TO 2002 JEEPS. DEFINITE SAFETY ISSUE AS STEERING WHEEL WILL BEGIN TO SHAKE UNCONTROLLABLY. *NLM
Steering, Service brakes, Hydraulic, Engine and engine cooling, Power train, Jun 2, 2003
SEVERE BRAKE PROBLEMS WITH 2000 JEEP CHEROKEE. *MR THERE WAS AN ONGOING BRAKING PROBLEM AND DIFFICULTY DIAGNOSING THE PROBLEM. THE PROBLEM WAS THOUGHT TO BE THE ROTORS WHICH WERE CUT AND REPLACED (THE FRONT PADS). THE PROBLEM STILL CONTINUED. THEN THE FRONT ROTORS WERE DIAGNOSED AS BEING WARPED AND THE BRAKES WERE 50% WORN. THERE WAS A TAPPING NOISE IN THE SHIFTING AREA AS WELL AS A RUBBING NOISE IN THE STEERING COLUMN THAT COMES AND GOES. (UNABLE TO DIAGNOSE) THE VEHICLE HAD BEEN DIAGNOSE AS THE REAR BRAKE DRUMS BEING OUT OF ROUND. THE WATER PUMP LEAKED AND WAS REPLACED ALONG WITH THE THERMOSTAT. THE COMSUMER REQUESTED A REFUND *SCC *JB
Service brakes, Hydraulic, May 27, 2003
WHILE DRIVING AND WITHOUT WARNING THE BRAKES FAILED AND CAUSED EXTENDED STOPPING DISTANCE. *NLM.*AK
Service brakes, Hydraulic, May 26, 2003
AT SPEED ABOVE 50 MILES PER HOUR SEVERE SHAKING OF STEERING WHEEL ALMOST LOSE CONTROL. BRAKE ROTORS WARPED AT APPROXIMATELY. 9000 MILES AND WERE TURNED BY LOCAL DEALER ROTORS WARPED AGAIN AT APPROXIMATELY. 20,000. I HAD ROTORS AND PADS REPLACED BY LOCAL MECHANIC. *NLM