2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints: power train
185 reports, newest first. Show all
Service brakes, Hydraulic, Power train, Aug 31, 2001, crash
CONSUMER HAD PUT VEHICLE IN PARK WHILE IT WAS IDLING, CONSUMER SAW THAT VEHICLE WAS GOING IN REVERSE AND TRIED TO JUMP IN TO STOP IT, HOWEVER IT RAN INTO ANOTHER VEHICLES DOOR AND STOPPED. ROTORS HAVE BEEN TURNED BEFORE WARRANTY ENDED DUE TO VEHICLE WAS JERKING WHILE BRAKING, CONSUMER ALSO STATES THAT THE HOTLINE IS WORTHLESS, SHE STATED SHE COULD NOT GET THROUGH AND THEN WHEN SHE DID, SHE WAS ON HOLD FOR 15-20 MINUTES. *SLC
Power train, Aug 30, 2001
MY JEEP ROLLED UP OVER MY LEFT LEG WHILE STOPPED IN MY DRIVEWAY. I WAS LEAVING THE VEHICLE TO PICK UP MAIL. I SLIPPED AND NEXT I KNEW, THE CARS FRONT DRIVERS TIRE WAS ROLLING UP MY SHOE, LEG AND CAME TO REST ON MY LEFT HIP. THE PARAMEDICS WERE CALLED AND I WAS TAKEN TO THE HOSPITAL. MY CAR SUFFERED NO DAMAGE, I STILL OWN AND DRIVE IT, BUT WITH THE REPORTS I HAVE BEEN READING, I WANTED TO ADD MY STORY. MY COSTS AT THE HOSPITAL WERE @ 500.00. *AK
Steering, Fuel system, Gasoline, Power train, Aug 29, 2001
TRANSMISSION HAS A CONSTANT PROBLEM W/REVERSE, LOUD NOISE AND ROUGH ENGAGEMENT JEEP STATED IT'S NORMAL TO FACTORY/SPECS. STEERING COLUMN HAS KNOCKING NOISE AND IS LOOSE/PLAY. HAS BEEN REPLACED ONCE. SAME PROBLEM EXISTS WITH STEERING COLUMN & JEEP REFUSES TO FIX. JEEP SAYS IT'S NORMAL TO FACTORY/SPECS THIS TIME. FUEL PUMP HAS BEEN REPLACED DUE TO VEHICLE NOT STARTING DUE TO PRESSURE PROBLEM IN FUEL PUMP. VEHICLE SOMETIMES DOES NOT START AFTER FUEL PUMP REPLACED. JEEP STATES IT'S NORMAL TO FACTORY/SPECS AND REFUSES TO FIX.*AK
Power train, Aug 28, 2001, crash
WHILE VEHICLE WAS IN PARK AND IDLING IT JUMPED OUT OF GEAR AND STARTED MOVING BACKWARDS. VEHICLE MOVED APPROXIMATELY 200 FEET BEFORE CRASHING INTO A TREE, CAUSING $2,000.00 + DAMAGE. *AK THE CONSUMERS INSURANCE COVERED THE COST OF THE VEHICLE REPAIRS WHILE THE CONSUMER PAID THE DEDUCTIBLE. *YH
Power train, Aug 24, 2001, crash
VEHICLE WAS IN PARK WHEN EXITING AND IT SUDDENLY JUMPED OUT OF PARK GEAR INTO REVERSE, CAUSING VEHICLE TO CRASH INTO A TREE BEFORE STOPPING. *AK
Service brakes, Hydraulic, Power train, Aug 19, 2001
BRAKE ROTORS ARE PROBLEM NOT CORRECTED BY DEALERS,TRANSMISSON SAME,UNSAFE VEHICLE. *AK
Power train, Aug 14, 2001, crash
VEHICLE WAS PARKED, ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED VEHICLE SUDDENLY WENT BACKWARD, ACROSS THE STREET, HIT A HOUSE, AND DAMAGE TO VEHICLE WAS $ 500, HOUSE $ 3000.*AK *SLC
Power train, Aug 12, 2001
I PULLED MY JEEP OUT OF THE GARAGE, WHILE IDLING, I GOT OUT TO GO BEHIND THE JEEP TO CLOSE THE GARAGE DOOR, WHEN THE TRANSMISSION JUMPED OUT OF PARK INTO REVERSE. I WAS HIT AND THROWN TO THE BACK OF THE GARAGE RECEIVING MANY BRUISES AND SCRATCHES. I THEN WENT TO THE EMERGENCY ROOM AND WAS CHECKED OUT. MY INSURANCE AGENT CAME THE NEXT DAY AND FILED A REPORT OF THE ACCIDENT . THE DEALER FROM WHERE I PURCHASED THE JEEP WAS NOTIFIED OF THE ACCIDENT. THE DAMAGE TO THE JEEP, TO THE GARAGE AND ITS CONTENTS WAS IN EXCESS OF $7000.00. IN AUGUST 2001, I SAW ON CNN NEWS JEEP GRAND CHEROKEE'S WERE BEING REPORTED FOR TRANSMISSIONS SLIPPING OUT OF GEAR. I WANTED TO REPORT MINE AS WELL. THANK-YOU RICKY AND NANCY GERRIN 8-13-01. *AK
Power train, Aug 9, 2001
CAR WAS IDLING IN PARK WHILE DRIVER STEPPED OUT OF VECHILE MOMENTARILY. CAR STARTED GOING IN REVERSE AND HIT CAR APPROX. 12FT BEHIND IT CAUSING THE OTHER VEHICLE TO BE FLAT BED TOWED OFF PREMISES FOR EXTENSIVE DAMAGE!*AK
Power train, Aug 8, 2001, crash
HAD VEHICLE PARKED IN DRIVEWAY WITH BOTH LEFT SIDE DOORS OPEN. WAS TAKING CHILD OUT OF VEHICLE WHEN SHIFT LEVER POPPED OUT OF PARK INTO REVERSE AND STARTED TO ROLL BACKWARDS DOWN THE DRIVEWAY. VEHICLE HIT A NEIGHBOR'S VEHICLE. NO INJURIES.*AK
Power train, Aug 8, 2001
THE SHIFTER BUTTON WILL NOT RELEASE, WHICH INDICATES THE VEHCILE IS IN PARK. THE AUTOMOBILE WAS NEVER LEFT RUNNING, BUT THE OPERATOR COULD NOT REMOVE THE KEY AS THE MECHANISMS INDICATED THAT THE CAR WAS NOT IN PARK. *AK
Power train, Aug 7, 2001
WHEN VEHICLE IS IN REVERSE IT WILL AT TIMES MOVE FORWARD, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Power train, Aug 7, 2001
WHEN TRANSMISSION IS TRYING TO SHIFT INTO ANOTHER GEAR, WOULD MAKE A CLUNKING NOISE. HAVE TAKEN VEHICLE TO DEALERSHIP 6 TIMES FOR THE PROBLEM. MECHANIC HAD INDICATED THAT NOISE COULD NOT BE LOCATED , INFORMED OWNER ALL JEEPS MAKE CLUNKING NOISES. AK *JB
Power train, Aug 7, 2001, crash
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, RESULTING IN A COLLISION. DEALER INSPECTED VEHICLE.*AK CONSUMER STATES THIS HAPPENED ON TWO DIFFERENT OCCASIONS, DEALER CAN NOT FIND ANY PROBLEMS. *SLC
Power train, Vehicle speed control, Aug 7, 2001
I PICKED UP MY VEHICLE DURING LUNCH AND NOTICED THE NOISE EN ROUTE TO AIRPORT (TRAVEL FOR WORK). 72 HOURS HAD LAPSED BEFORE MY RETURN DATE. THE CAR KEPT MAKING A "REVVING" NOISE AND TICKED/CLICKED IF I DID NOT PUSH THE GAS PEDAL DOWN TO ACCELERATE QUICKLY. IT STILL MAKES THAT NOISE AND THE TRANSMISSION (I WAS TOLD BY A NON JEEP MECHANIC) SOUNDS LIKE IT IS WINDING UP FAST EVEN THOUGH THE CAR IS MOVING SLOW (LIKE A 10 SPEED BICYCLE DOES WHEN YOU HAVE THE GEARS ADJUSTED INCORRECTLY). I CALLED THE DEALERSHIP WHEN I RETURNED AND I WAS TOLD THAT I NEEDED TO BREAK IN THE VEHICLE BECAUSE IT HAD LESS THAN 100 MILES. I ALSO REPORTED THE NOISE ON TWO OCCASIONS TO A DEALERSHIP IN NEW BRITAIN,CT WHEN GETTING MFG SUGGESTED SERVICE (DOCUMENTED ON THEIR SVC FORMS). THE 4 WHEEL DRIVE GEAR ALSO WAS STUCK BUT LOOSENED UP AFTER SEVERAL USES.*AK
Power train, Aug 7, 2001
THE TRANSMISSION FUNCTIONS IMPROPERY, AT LOW SPEEDS THE TRANSMISSION CAN UNEXPECTEDLY DOWN SHIFT CAUSING THE VEHICLE TO SLOW AT A RAPID RATE. *YH
Power train, Aug 6, 2001
VEHICLE JUMPED OUT OF GEAR FROM PARK TO REVERSE, ACCELERATING ALMOST 30 MPH. DEALER PREVIOUSLY REPLACED TRANSMISSION FOR "IT WAS NOT GROUNDED PROPERLY". PLEASE ADD ADDITIONAL INFORMATION. *AK
Power train, Aug 6, 2001
WHILE STOPPING AT LIGHT VEHICLE JUMPED FROM DRIVE TO REVERSE AND BRAKES LOCKED. CONTACED DEALER, AND DEALER STATED NOTHING TO BE DONE. *AK
Power train, Aug 6, 2001, crash
WHILE ON SIDE OF THE ROAD CONSUMER LEFT VEHICLE RUNNING IN PARK. ABOUT 2 MINUTES LATER, VEHICLE HAD JUMPED IN REVERSE AND STARTED TO ROLL DOWN THE HILL. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK WHILE DRIVING THE VEHICLE JUMPED FROM DRIVE TO NEUTRAL, THE DEALER HAS BEEN UNABLE TO FIND THE PROBLEM. NLM
Power train, Aug 5, 2001
TRANSMISSION WILL NOT SHIFT INTO PARK. WHEN YOU SHIFT INTO PARK, THEN RELEASE THE SHIFTER, THE SHIFTER MOVES BACKWARD INTO PARK. VERY DANGEROUS. THANK YOU.*AK
Service brakes, Hydraulic, Power train, Vehicle speed control, Aug 5, 2001
SEVERE SHAKING IN STEERING WHEN BRAKE APPLIED STARTED AROUND 17000 MILES, WHEN VEHICLE PUT IN REVERSE IT HESITATES AND ALMOST STALLS THEN ALL OF THE SUDDEN TAKES OFF IN REVERSE ACTUALLY SPINNING TIRES, VEHICLE PULLS HEAVILY TO RIGHT, DEALER CLAIMED IT WAS DUE TO THE CROWN IN ROADS
Power train, Aug 4, 2001, crash
WHILE PARKED TRANSMISSION JUMPED OUT OF PARK AND WENT INTO DRIVE. VEHICLE TOOK OFF, ALMOST RAN OVER DRIVER,BUT WAS PULLED OUT BY A FRIEND. NONETHELESS DRIVER SUFFERED A BROKE ANKLE AND WAS TREATED AT HOSPITAL. THERE WAS A LOT OF DAMAGE TO VEHICLE. *AK
Engine and engine cooling, Power train, Seats, Aug 4, 2001
THIS JEEP HAS NUMEROUS PROBLEMS AND HAS BEEN TO THE DEALERSHIP FOR SERVICE 4 TIME AND THEY HAVE FAILED TO REPAIR EVEN 1 OF OUR COMPLAINTS. ALL COMPLAINTS OTHER THAN THE PULL TO THE RIGHT HAVE BEEN DISMISSED WITH THE EXPLANATION OF CAN NOT DUPLICATE. THEY HAVE TRIED TO REPAIR THE PULL TO THE RIGHT BUT IT ONLY GOT WORSE. WE WERE TOLD BY A REPAIR TECH. THAT IT NEEDED A NEW PART TO CORRECT THE PULLING TO THE RIGHT BUT CHRYSLER HAS FAILED TO INSTALL THIS NEEDED PART. WE HAVE REQUESTED A REPURCHASE OF THE JEEP UNDER THE LEMON LAW BUT CHRYSLER DENIED OUR REQUEST STATING THAT THE PULL TO THE RIGHT IS DUE TO "ROAD CROWN" AND IF YOU HOLD THE STEERING WHEEL WITH A STRONG TO MEDIUM GRIP YOU DON'T NOTICE THE PULL TO THE RIGHT! WE HAVE THIS IN WRITING FROM THE ARBITRATOR THAT CHRYSLER HIRED. THE DEALERSHIP AND CHRYSLER ATTEMPTED TO CONCEAL SOME SERVICE REPAIR FORMS THAT HAD THE LOOSE REAR HATCH PROBLEM AND THE PULL TO THE RIGHT. CHRYSLER STATED IN LETTERS TO THE ATTORNEY GENERAL THAT WE HAD NEVER BROUGHT THE REAR HATCH ALARM TO THE ATTENTION OF THE DEALERSHIP WHICH WAS DISPROVED AT ARBITRATION BUT WE STILL NEVER RECEIVED A COPY OF THE REPAIR SHEET EVEN THOUGH THE DEALERSHIP HAS IT AND PROVIDED A COPY TO THE ARBITRATOR. WE HAVE PARKED THIS JEEP DUE TO THE INCREASING SEVERITY OF PROBLEMS. WE THINK THIS JEEP IS DANGEROUS DUE TO IT'S NUMEROUS DEFECTS. WE REFUSE TO LET ANYONE RIDE IN THE BACK FOR MONTHS DUE TO THE REAR HATCH (WHICH THE DISTRICT MANAGER FOR CHRYSLER FOUND WAS LOOSE AT THE ARBITRATION HEARING BY PUSHING ON THE BUMPER AND HATCH. *AK
Power train, Aug 3, 2001, crash
VEHICLE WAS LEFT RUNNING AND IN PARK ON A VERY STEEP DRIVEWAY. AFTER GETTING COMPLETELY OUT OF CAR CONSUMER REACHED IN TO GRAB SOMETHING WHEN VEHICLE STARTED TO ROLL BACKWARDS. WHILE TRYING TO GET INTO VEHICLE, IT WAS MOVING SO FAST CONSUMER SUFFERED TO NOSE, BRUISES ON SHOULDERS AND RIGHT LEG, INJURIES. UNTIL IT HIT A LARGE TREE AND AN OFFICER ARRIVED SHUT THE VEHICLE OFF. *AK *ET
Power train, Aug 3, 2001
WHEN SHIFTING GEARS THE TRANSMISSION MAKES A LOT OF NOISE. HAVE HAD THE VEHICLE IN TWICE, WAS TOLD THAT THEY HAD ANOTHER JEEP ON THE RACK WITH THE SAME PROBLEM WAS WAITING FOR THE MANUFACTURE RTO TELL THEM WHAT TO DO NEXT. AFTER REPEATED CALLS TO FIND OUT THE STATUS OF THE OTHER JEEP, WAS TOLD THAT THEY HAD REPLACE THE WHOLE TRANSMISSION ON THAT JEEP AND DID NOT FIX THE PROBLEM. SO AFTER MANY CALLS AM TOLD THAT CHRYSLER IS WORKING ON THE PROBLEM. ALSO, THE JEEP BACKS OFF A LOT WHEN AT 70 MILES PER HOUR. WROTE THE MANUFACTURE, BUT HAVE NOT HEARD FROM THEM. *AK