2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints: seats
202 reports, newest first. Show all
Seats, Aug 22, 2005
DT: THE CONSUMER STATED THAT 2000 JEEP GRAND CHEROKEE WAS HAVING AN PROBLEM WITH THE FRONT SEA SLIDER THAT ADJUSTED THE SEAT ON DRIVER'S SIDE. THE BOLT WAS GOING THROUGH THE BRACKET. THE SEAT WAS ROCKING BACK AND FORTH. THE CONSUMER NOTICED THIS ABOUT 2 MONTHS AGO WHEN THE BOLT WAS DISLODGING AND MAKING A CLINGING SOUND. THE CONSUMER INVESTIGATED THE NOISE FURTHER AND FOUND THAT THE BOLT WAS COMING THROUGH THE BRACKET. THE CONSUMER WAS ON THE NHTSA WEBSITE AND FOUND THAT THERE WERE OTHER COMPLAINTS ON THIS ISSUE. THE CONSUMER WAS TAKING THE JEEP IN FOR REPAIRS TOMORROW. *AK
Seats, Aug 8, 2005
DT: THE DRIVER'S SEAT CAME OFF THE TRACK, IT BROKE. THE CONSUEMR WAS JUST GETTING INTO VEHICLE WHEN THE SEAT SUDDENLY BROKE ON JULY 5, 2005. THE CONSUMER CALLED THE DEALER AND THEY CLAIMED THE THE VEHICLE'S WARRANTY HAD EXPIRED. *AK UPDATED 2/16/2007 - *NM
Seats, May 26, 2005
BEARINGS CAME APART ON SEAT GLIDE ASSEMBLY.STRESS ON WEAKER PARTS CAUSED ASSEMBLY TO FAIL.REPLACED UNDER WARRANTY.ONE YEAR LATER THE SAME THING OCCURED ON NEW ASSEMBLY.THE METAL ON THE ENTIRE ASSEMBLY HAS STARTED TO CRACK .I AM FORCED TO PURCHASE A NEW SEAT THAT MAY ALSO BE DEFECTIVE.NO LONGER UNDER WARRANTY.
Seats, May 9, 2005
DT: WAS DRIVING AND NOTICED THE SEAT WOBBLING, SEAT MOUNT ADJUSTER ANGLE BRACKET BROKEN ON DRIVER'S SIDE SEAT. ANGLE BRACKET FAILED. CONTACT FELT IT WAS A DESIGN FLAW. DEALER STATED HE SAW BRACKET FAILURE BEFORE ON OTHER VEHICLES. MANUFACTURER WILL NOT HELP. *AK
Seats, Mar 30, 2005, crash
2000 GRAND CHEROKEE WAS REAR ENDED AND THE DRIVER SEAT BROKE AWAY FROM THE FLOORBOARD.*MR THE CONSUMER STATED WHEN THE SEAT BROKE, THE CUSHION RAISED UP AND THREW THE HER BACKWARDS AND CAUSED HER TO LOOSE CONTROL OF THE VEHICLE. *JB
Seats, Dec 22, 2004, crash
THE ENTIRE DRIVER SIDE SEAT WAS RAISED FROM THE FLOOR AND THE CONSUMER WAS THROWN INTO THE BACK SEAT AFTER BEING REAR ENDED. THE BOLTS WERE LIFTED OUT OF THE FLOOR. THE VEHICLE WAS TOTALED. *JB
Seats, Sep 14, 2004
THE FRONT DRIVERS SEAT FRAME WAS BROKEN. WE WERE TOLD THAT THE SEAT SHOULD NOT HAVE FAILED BY THE DEALERSHIP. IF WE WOULD HAVE GOTTEN INTO AN ACCIDENT THE DRIVER WOULD HAVE GONE THROUGH THE WINDSHIELD BECAUSE THE THE FRONT SEAT FRAME WAS BROKEN. THIS PART WAS NOT EVEN COVERED BY THE EXTENDED WARRANTY WE PURCHASED FROM THE DEALERSHIP. WE HAD A 100,000 MILE -0- DEDUCTABLE WARRANTY. WE HAD TO PAY FOR THE SAFETY RELATED PARTS THAT THE DEALERSHIP SAID SHOULD NOT HAVE BROKEN IN THE FIRST PLACE.
Seats, May 20, 2004
VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION. WHILE OPENING THE DRIVER'S DOOR CONSUMER NOTICED THAT THE DRIVER SEAT BROKE. WHILE AT DEALER, MECHANIC DETERMINED THAT THE FRAME AND BRACKET NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK
Seats, Apr 17, 2004
BROKEN SEAT FRAME; DRIVERS SIDE SEAT FRAME IS BROKEN, AND WILL NOT MOVE FOWARD . ALL OTHER FUNCTIONS OF THE POWER SEAT WORK. I AM ONLY 225 LBS, HOW CAN THIS HAPPEN.AND I WILL NOT SPEND $900 AT THE DEALERSHIP TO FIX THIS, FOR THE LACK OF QUALITY THAT WAS PUT INTO THIS AUTOMOBILE WHEN IT WAS BUILT. *AK
Seats, Mar 13, 2004
ONE OF THE STEEL BRACKETS CONNECTING THE DRIVER'S SEAT IN MY 2000 GRAND CHEROKEE BROKE AWAY FROM THE FLOOR, LEAVING THE SEAT (AND ME) TO SWAY SIDE TO SIDE AND BACK AND FORTH. I WEIGH 200 LBS. THE CAR HAS NEVER BEEN IN AN ACCIDENT. SO, NEITHER AN ACCIDENT OR EXCESSSIVE DRIVER'S WEIGHT CONTRIBUTED TO THIS PROBLEM. I WOULD GUESS THAT, IF I WERE IN AN ACCIDENT, THE SEAT WOULD PROBABLY BREAK FREE FROM THE FLOOR. THIS IS A HIGHLY DANGEROUS PROBLEM THAT COULD BE LIFE THREATENING AND SHOULD BE INVESTIGATED.*AK
Seats, Feb 24, 2004
WHILE RECLINING THE DRIVER SIDE SEAT THE RAIL WHICH WAS BOLTED TO THE SEAT ADJUSTMENT ASSEMBLY BROKE. THE CAUSE OF THE METAL BREAKING HAS NOT BEEN DETERMINED. *NM
Seats, Jan 14, 2004
2000 JEEP GRAND CHEROKEE. AFTER FOUR YEARS OF USE, THE DRIVER SEAT DISCONNECTED FROM THE METAL FRAME ATTACHED TO THE FLOOR OF THE CAR. I LOOKED UNDER THE CAR SEAT AND THE METAL HAD TWISTED AWAY FROM THE BOLT ANCHORING THE DRIVER SEAT TO THE FLOOR. I ONLY WEIGH 190 POUNDS AND I DON'T BELIEVE THAT THIS SHOULD HAPPEN AFTER FOUR YEARS OF USE. IT IS A DANGEROUS CONDITION AS THE DRIVER SEAT IS NO LONGER ANCHORED TO THE FLOOR. *AK
Power train, Seats, Jan 12, 2004
DRIVER'S SIDE SEAT FRAME DETACHED FROM BEING WELDED. THIS WAS THE SECOND TIME THAT SEAT DETACHED. DRIVER SUSTAINED BACK INJURIES WHEN THE SEAT FELL BACKWARD. DEALER WAS WELDING THE SEAT AGAIN. ALSO, GEAR SHIFTER JUMPED FROM PARK INTO REVERSE ON ITS OWN. *AK
Seats, Jan 12, 2004
TRUCKS REAR SEATS DO NOT COME EQUIPPED WITH A HEAD REST. CONSUMER FEELS "DUE TO THE OCCUPANTS HEAD NOT BEING PROTECTED THEY COULD SUSTAIN SERIOUS HEAD INJURIES IF VEHICLE IS INVOLVED IN AN ACCIDENT". THE REAR SEAT BACK IS VERY LOW. *PH *PH
Seats, Dec 29, 2003, crash
MY SISTER AND I WERE HIT FROM BEHIND ON A MAJOR HIGHWAY. AND WHEN THE OTHER CAR HIT US, BOTH OUR SEATS BROKE.*AK
Seats, Nov 27, 2003
I HAVE A JEEP GRAND CHEROKEE 2000. ABOUT THE END OF 2001 THE DRIVERS SEAT RAIL BROKE AT THE FRONT BOLT AREA CAUSING THE SEAT TO BE UNSTABLE AND DANGEROUS. I WENT TO THE DEALER AND, ALTHOUGH OUT OF WARRANTY, THEY REPLACED IT NO CHARGE. THEY WERE UNSURE WHY IT HAPPENED. NOW, THE WEEK OF 11-15-03 THE FRONT SEAT RAIL BROKE AGAIN IN THE SAME PLACE. I DRIVE LONG DISTANCES AND PUT A LOT OF MILES ON A VEHICLE. I WENT TO THE DEALER AND WAS TOLD IT WOULD COST $378. PLUS TAX TO HAVE REPAIRED. I ALSO TALKED TO A CHRYSLER REP ABOUT THE PROBLEM BUT WAS TOLD THAT THEIR SEATS WERE MADE FOR AVERAGE SIZE PEOPLE ( I AM 275 LBS) AND THEY WOULD NOT GUARANTEE THE NEW UNIT WOULD NOT ALSO BREAK. I ASKED WHAT WAS SUPPOSE TO BE AVERAGE SIZE AND GOT NO ANSWER BUT THAT HER HUSBAND WAS MY SIZE AND SHE CONSIDERED 275 TO BE AVERAGE BUT THAT IS NOT WHAT IS CONSIDERED AVERAGE BY HER COMPANY. WHEN THE FIRST UNIT BROKE I WAS ONLY 240. I TOLD HER THIS SEEM TO BE A SAFETY ISSUE DUE TO THE UNIT BREAKING UNDER NORMAL DRIVING CONDITIONS AND I ASKED WHAT WOULD HAPPEN IF I HAD A REAR END COLLISION, IS THE ENERGY FROM THE CRASH GOING TO SEND ME FLYING THROUGH THE BACK WINDOW BECAUSE THE SEAT RAIL ISN'T STRONG ENOUGH TO KEEP FROM BREAKING? HER ANSWER WAS THAT THEIR SEATS WERE MADE TO NATION SAFETY STANDARDS. I FIND THIS PROBLEM UNNERVING THAT THE RAIL JUST BREAKS WITHOUT ANY UNDUE STRESS AND I AM BEING BLAMED FOR THE PROBLEM FOR MY SIZE. I HAVE NEVER HEARD OF SUCH A THING AND WONDER WHAT IS THE WEIGHT STANDARDS FOR PEOPLE TO HAVE SAFETY IN AN AUTOMOTIVE SEAT? PLEASE HELP. *LA
Seats, Oct 6, 2003
FRONT DRIVER'S SEAT OF 2000 JEEP CHEROKEE SPORT HAD FAILURE IN BRACKET HOLDING ON THE LEFT FRONT AND RIGHT REAR OF DRIVERS SEAT TO THE FLOOR. *LA
Seats, Sep 16, 2003
DRIVER'S SIDE SEAT FRAME BROKE FROM FLOOR MOUNT. *JB
Seats, Aug 6, 2003
I PURCHASED A 2000 JEEP GRAND CHEROKEE LARADO NEW IN SEPTEMBER OF 2000. IN JUNE OF 2003 WITHOUT PRIOR WARNING THE DRIVER'S SEAT BROKE. THE SEAT FRAME BROKE AWAY FROM THE TRACK RIPPING A PIECE OF METAL UNDERNEATH. THIS DID NOT OCCUR DURING ANY FORCEFUL ACTION AND I FEEL IT COULD BE AN EXTREMELY DANGEROUS SAFETY HAZARD. CHRYSLER WILL NOT TAKE ANY RESPONSIBILITY FOR THE COST OF REPAIRS. THE PART NUMBER THAT NEEDS TO BE REPLACED IS 4856471 PER ESTIMATE I RECEIVED FROM CHRYSLER.
Seats, Oct 1, 2002, crash
MY VEHICLE HYDROPLANED AND DURING THE ACCIDENT, THE DRIVER'S SEAT BROKE OFF OF THE TRACKS AND I SUSTAINED A LACERATION TO THE BOTTOM OF MY RIGHT FOOT. I CONTACTED CHRYSLER ABOUT 2 WEEKS AFTER THE ACCIDENT TO REPORT WHAT HAPPENED. I WAS THEN CONTACTED BY AN INSPECTOR FROM CHRYSLER AND AFTER THAT I ONLY KNOW THAT THE FILE HAS BEEN SENT TO A LAW FIRM IN WASHINGTON D.C. APPARENTLY THE COMPANY THOUGHT I WAS MAKING A CLAIM AGAINST THEM, WHICH WAS NEVER MY INTENT. I WOULD JUST LIKE TO KNOW THE RESULTS OF THE INSPECTION. I SAW A LOCAL LAWYER YESTERDAY 9/30/02 AND HE FEELS THAT I WILL NEVER BE ABLE TO OBTAIN THE INSPECTION RESULTS BECAUSE CHRYSLER WOULD BE DOING AN INJUSTICE TO THEMSELVES. COULD YOU PLEASE ASSIST ME WITH THIS MATTER OR GIVE ME ANOTHER CONTACT WHO COULD DO SO. THANK YOU FOR YOUR TIME, SUSAN HOAGLAND MR
Seats, Aug 29, 2001
THE DRIVERS SEAT CAME LOOSE. THE BOLTS THAT HOLD IT DOWN TORE OUT FROM THE FRAME. THE SEAT BEGAN TO ROCK AND MADE IT DIFFICULT TO DRIVE.*AK
Seats, Aug 16, 2001
MY COMPANY OWNS A FLEET OF 1998-2000 JEEP CHEROKEES USED AS MARKED SECURITY VEHICLES. AT LEAST THREE DRIVER BUCKET SEATS HAVE BROKEN WHILE THE VEHICLE WAS BEING DRIVEN- CERTAINLY A POTENTIAL CAUSE OF ACCIDENTS. THE METAL WHERE THE SEAT IS BOLTED TO THE FLOOR OF THE VEHICLE TEARS, CAUSING THE FRONT RIGHT CORNER OF THE SEAT TO COME LOOSE AND PITCH UP.
Engine and engine cooling, Power train, Seats, Aug 4, 2001
THIS JEEP HAS NUMEROUS PROBLEMS AND HAS BEEN TO THE DEALERSHIP FOR SERVICE 4 TIME AND THEY HAVE FAILED TO REPAIR EVEN 1 OF OUR COMPLAINTS. ALL COMPLAINTS OTHER THAN THE PULL TO THE RIGHT HAVE BEEN DISMISSED WITH THE EXPLANATION OF CAN NOT DUPLICATE. THEY HAVE TRIED TO REPAIR THE PULL TO THE RIGHT BUT IT ONLY GOT WORSE. WE WERE TOLD BY A REPAIR TECH. THAT IT NEEDED A NEW PART TO CORRECT THE PULLING TO THE RIGHT BUT CHRYSLER HAS FAILED TO INSTALL THIS NEEDED PART. WE HAVE REQUESTED A REPURCHASE OF THE JEEP UNDER THE LEMON LAW BUT CHRYSLER DENIED OUR REQUEST STATING THAT THE PULL TO THE RIGHT IS DUE TO "ROAD CROWN" AND IF YOU HOLD THE STEERING WHEEL WITH A STRONG TO MEDIUM GRIP YOU DON'T NOTICE THE PULL TO THE RIGHT! WE HAVE THIS IN WRITING FROM THE ARBITRATOR THAT CHRYSLER HIRED. THE DEALERSHIP AND CHRYSLER ATTEMPTED TO CONCEAL SOME SERVICE REPAIR FORMS THAT HAD THE LOOSE REAR HATCH PROBLEM AND THE PULL TO THE RIGHT. CHRYSLER STATED IN LETTERS TO THE ATTORNEY GENERAL THAT WE HAD NEVER BROUGHT THE REAR HATCH ALARM TO THE ATTENTION OF THE DEALERSHIP WHICH WAS DISPROVED AT ARBITRATION BUT WE STILL NEVER RECEIVED A COPY OF THE REPAIR SHEET EVEN THOUGH THE DEALERSHIP HAS IT AND PROVIDED A COPY TO THE ARBITRATOR. WE HAVE PARKED THIS JEEP DUE TO THE INCREASING SEVERITY OF PROBLEMS. WE THINK THIS JEEP IS DANGEROUS DUE TO IT'S NUMEROUS DEFECTS. WE REFUSE TO LET ANYONE RIDE IN THE BACK FOR MONTHS DUE TO THE REAR HATCH (WHICH THE DISTRICT MANAGER FOR CHRYSLER FOUND WAS LOOSE AT THE ARBITRATION HEARING BY PUSHING ON THE BUMPER AND HATCH. *AK
Seats, Jul 4, 2001
WHILE TRAVELING INTO A CURVE AT APPROXIMATELY 35 MPH, THE SEAT FRAME BROKE UNDERNEATH AND MADE IT EASY FOR THE SEAT TO SUDDENLY ROCK FREELY WITH A LEFT-LEANING TO FRONT AND RIGHT-LEANING TO BACK MOTION, MAKING THE VEHICLE ALMOST IMPOSSIBLE TO DRIVE NOW. HOWARD-WILSON CHRYSLER-PLYMOUTH-JEEP IN JACKSON, MS (WHERE I'VE BEEN HAVING MOST OF THE SERVICE WORK PERFORMED ON THE JEEP) WAS CONTACTED ABOUT POSSIBLE RECALL INFORMATION, BUT I WAS ADVISED THAT I'D BE REQUIRED TO PAY FOR THE REPAIR MYSELF. I HAVE NOT CONTACTED THE MANUFACTURER OR THE DEALERSHIP WHERE THE VEHICLE WAS ORIGINALLY PURCHASED YET, BUT AN ESTIMATE FOR THE REPAIR OF THIS ITEM WAS IN EXCESS OF $400.00. I RECENTLY REMOVED THE SEAT FROM THE VEHICLE AT A LOCAL SHOP AND TRIED TO HAVE THE SEAT FRAMED WELDED BACK TOGETHER (BECAUSE IT'S A CLEAN SEPARATION OF THE METAL ON THE FRONT DRIVER'S SIDE CORNER OF THE SEAT ABOVE WHERE IT ATTACHES TO THE TRACK), BUT THE SHOP STRONGLY ADVISED AGAINST IT FOR THE LIKELIHOOD OF WEAKING THE METAL IN THAT AREA AND LEAVING THE POTENTIAL OF IT HAPPENING AGAIN, BUT EVEN THEY HAD NO IDEA HOW THIS PARTICULAR BREAKAGE COULD HAVE HAPPENED IN THE FIRST PLACE.*AK
Service brakes, Hydraulic, Air bags, Seats, Jun 18, 2001, crash
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND ANOTHER VEHICLE SUDDENLY STOPPED. IN ORDER FOR TO AVOID THE OTHER VEHICLE, SHE WENT INTO GUARDRAIL. WHEN CONSUMER APPLIED ANTI-LOCK BRAKES VEHICLE SKIDDED AND LOCKED UP. INTERIOR REAR SEAT WASN'T PROBERLY BOLTED , SEAT CAME OUT FROM FLOOR. IT WAS SECUED. FRONT AIRBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM. *AK