2000 Jeep Cherokee

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.

Complaints by model year
  1. 1,829

Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.

Primary concernService brakes544 reports · 30% of complaints
Owner complaints1,829Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes544
  2. Hydraulic525
  3. Engine and engine cooling231
  4. Seats202
  5. Power train185
  6. Electrical system154
  7. Visibility130
  8. Latches/locks/linkages88

Recalls and investigations

  1. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  2. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  3. Exterior lightingJul 17, 2006

    CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

    AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.

    Campaign 06E065000 on NHTSA.gov

  4. Exterior lightingMar 23, 2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

    Campaign 06E026000 on NHTSA.gov

  5. Service brakes, hydraulicMar 13, 2006

    CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

    LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

    AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

    Campaign 06E022000 on NHTSA.gov

  6. Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006

    CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

    IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

    AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

    Campaign 06E011000 on NHTSA.gov

  7. Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

    THIS COULD RESULT IN A VEHICLE FIRE.

    DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 02V104000 on NHTSA.gov

Representative owner complaints: service brakes

543 reports, newest first. Show all

  1. Service brakes, Hydraulic, Aug 13, 2002

    TOOK TO DEALER, SAID THAT IT WAS NORMAL WEAR AND TEAR FOR A ROTOR TO BE WARPED AT 17,500 MILES.*AK

  2. Service brakes, Hydraulic, Aug 5, 2002

    ROUGH VIBRATION AT ALL SPEEDS WHEN BRAKING; ROTORS TURNED; 4000 MILES LATER PROBLEM RETURNED/RECOM. REPLACE ROTORS & PADS; MANU.FACTURER WILL NOT REPAIR AFTER 1ST YEAR. *AK

  3. Service brakes, Hydraulic, Power train, Aug 1, 2002

    BRAKES - ROTORS WARP ABOUT EVERY 9 TO 12,000 MILES. THE ROTORS HAVE BEEN TURNED 3 TIMES AND ARE NOW IN NEED AGAIN. TRANSMISSION - THE OVERDRIVE SLIPS AS IT ENGAGES. TACHOMETER SHOWS THE ENGINE SPEED INCREASING AS THE OD ENGAGES, THAN DROPS AS IT FINALLY FULLY ENGAGES.

  4. Service brakes, Hydraulic, Jul 30, 2002

    VEHICLE AND BRAKE PEDAL VIBRATED WHEN BRAKES WERE APPLIED. *AK

  5. Service brakes, Hydraulic, Jul 30, 2002

    CONSUMER STATES THERE IS VIBRATION OF THE STEERING WHEEL WHEN BRAKES ARE APPLIED AT 15 - 50 MPH. AS SPEED IS INCREASED, VIBRATION IS VIOLENT AND STEERING UNCONTROLLABLE. VEHICLE TAKEN TO AUTHORIZED DEALERSHIP, HOWEVER, HAD SCHEDULING PROBLEMS. LOCAL LUBE SERVICE INSPECTED FRONT BRAKES AND DETERMINED AN UNEVEN WEAR OF THE ROTORS CASUED THE VIBRATION. THERE IS A SERVICE BULLETIN RELATING TO THIS FAILURE, HOWEVER, MANUFACTURER DENIES CLAIM, STATING THAT REPAIRS WERE NOT MADE AT AUTHORIZED DEALERSHIP. *TT

  6. Service brakes, Hydraulic, Jul 29, 2002

    ROTORS WARPED AT 27,000 - DEALERSHIP ADMITTED THIS IS A SERIOUS PROBLEM . VEHICLE SHUDDRERS UNCONTROLLABLY WHEN BRAKING HARD. IF THE DRIVER RARELY BRAKES HARD, HE MAY NOT REALIZE THE EXTENT OF THE PROBLEM UNTIL HE FORCEFULLY APPLIES THE BRAKES. AT THAT POINT, IT IS VERY EASY TO GET INTO AN ACCIDENT. , . THERE ARE HUNDREDS OF POSTINGS WITH THIS PROBLEM - CHRYSLER NEEDS TO DO SOMETHING TO MAKE JEEP RECALL AND FIX THE PROBLEMS BEFORE SOMEONE IS KILLED. THIS IS A CAR THAT FAMILIES BUY BECAUSE IT HAS A GOOD "SAFETY RECORD, BUT IT HAS A SERIOUS DEFECT.PAC. *AK

  7. Service brakes, Hydraulic, Jul 25, 2002

    THERE IS VIBRATION IN STEERING WHEEL WHEN APPLYING BRAKE, DEALER TURNED BOTH FRONT ROTORS TWICE, THEN REPLACED ROTORS TWICE. FIRST TURNED AT 19000 MILES.*JB

  8. Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Jul 25, 2002

    CONSUMER STATES THAT INTERMITTENTLY WHEN DRIVING THE VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING.THE DEALER HAS BEEN NOTIFIED.*JB DEALER REPLACED IGNITION COIL AND REPAIRED DISTRIBUTOR SHAFT. THERE IS A LOUD NOISE WHEN APPLYING BRAKES, DEALER COULD NOT FIND PROBLEM. WHEN FIRST STARTING VEHICLE, IT TAKES A COUPLE OF TIMES TO START. *SLC

  9. Service brakes, Hydraulic, Vehicle speed control, Jul 14, 2002

    DEALER FAILS / RESISTS FIX SAFETY PROBS DUE TO WARRANTY WORK: WHEELS SHIMMY, BRAKES PULSATE,= DANGEROUS HANDLING, UNRELIABLE SPEEDO. *AK

  10. Service brakes, Hydraulic, Power train, Jul 12, 2002

    REPAIRS ON BRAKES 4TIMES, DRIVETRAIN 4 TIMES, MANY OTHER ITEMS.*AK

  11. Service brakes, Hydraulic, Jul 10, 2002

    WHEN BRAKES ARE APPLIED STEERING WHEEL AND FRONT END VIBRATE. DEALER CONTACTED.*AK

  12. Service brakes, Hydraulic, Jul 10, 2002

    LEASED VEHICLE ON 7/10/02. BRAKES BEGAN TO PULSE AND PULL TO RIGHT ON APPLICATION AT ABOUT 6000 MILES. DEALER MACHINED FRONT ROTORS AND REPLACED PADS UNDER WARRANTY AT 7897 MILES. SAME SITUATION AT 20000 MILES. DEALER TURNED FRONT ROTORS AT 24767 MILES AND CALLED IT "COURTESY". SAID WARRANTY ON BRAKES, ROTORS ONLY 12000MI. SERVICE MANAGER ADVISED THIS IS COMMON PROBLEM ON 99-00 JEEPS AND HE SPENDS MUCH TIME TURNING ROTORS ON JEEP VEHICLES. EVEN HAD TO BUY SPECIAL MACHINE TO TURN ROTORS IN PLACE ON VEHICLE. SAYS SOME GET SO BAD THEY CAN'T BE CONTROLLED ON BRAKE APPLICATION. HE SAYS PROBLEM IS BAD ROTORS FROM SUPPLIER TO DAIMLER-CHRYSLER. NOW AT 33000 MILES, THIS VEHICLE AGAIN HAS FAILED BRAKE ROTORS AND IS RAPIDLY BECOMING UNSAFE FOR MY FAMILY'S TRANSPORTATION. JUDGING FROM THE NUMBER OF COMPLAINTS ON YOUR WEBSITE AND ON THE NUMBER OF WEBSITES DEVOTED TO THIS DEFECT, I WOULD THINK YOU HAVE ENOUGH INFORMATION TO FORCE A RECALL. OR ARE INJURIES NECESSARY TO INITIATE ACTION? I EXPECT YOUR AGENCY TO GET AND KEEP THIS TYPE OF JUNK OFF THE ROAD. IT MIGHT BE ACCEPTABLE FOR DAIMLER IN GERMANY BUT NOT HERE!*AK

  13. Service brakes, Hydraulic, Jul 10, 2002

    CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEED, THE VEHICLE BECAME EXTREMELY DANGEROUS WHEN BRAKING, AND THE VEHICLE BEGAN SHAKING VIOLENTLY, THE ROTORS HAVE BEEN REPLACED 4 TIMES DUE TO WARPAGE AND THE BRAKE PADS HAVE BEEN REPLACED ONCE.*JB

  14. Service brakes, Hydraulic, Jul 3, 2002

    CONSUMER STATES THE FRONT AND BACK BRAKES WEAR EXCESSIVELY, WITHOUT EXCESSIVE USE. DEALER CONTACTED.*JB CONSUMER ADDS BRAKES HAD TO BE CHANGED THREE TIMES WITHIN THE LAST THREE YEARS. OWNER OF DEALERSHIP IS NOT WILLING TO DO ANYTHING. *TT

  15. Service brakes, Hydraulic, Jul 1, 2002

    THERE IS VIBRATION WHEN BRAKING. DEALER TURNED, THEN GROUNDED FRONT ROTORS AT 10000 MILES. THERE WAS VIBRATION WHEN BRAKING AGAIN.*AK

  16. Service brakes, Hydraulic, Jun 28, 2002

    BRAKE ROTORS WARPED AND WERE REPLACED AT 22,000 MILES AND WARPING HAS REOCCURRED. FRONT END SHAKES WHEN BRAKES ARE APPLIED, AND THERE WAS EXTENDED STOPPPING DISTANCE. DEALER WAS NOTIFIED. *AK *YH

  17. Service brakes, Hydraulic, Jun 28, 2002

    ROTORS WARPED EXCESSIVELY EVERY 17,000 MILES. ALSO, EXTENDED STOPPING STOPPING DISTANCE. CONSUMER SMELLED BRAKE FLUID WHEN BRAKES WERE APPLIED ,AND THE FRONT END SHOOK. PROBLEM HAS EXISTED SINCE DECEMBER 2000, AND PROGRESSING. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION. *AK

  18. Service brakes, Hydraulic, Jun 27, 2002

    WHILE DRIVING AT HIGH WAY SPEED APPLIED BRAKES AND WITHOUT WARNING VEHICLE WILL VIBRATE VIOLENTLY. DEALER HAD BEEN NOTIFIED, AND MECHANIC REPLACED BRAKE ROTORS 3 DIFFERENT TIMES.*AK

  19. Service brakes, Hydraulic, Jun 26, 2002

    FRONT BRAKE ROTOR WARPING AT 8,000 MILES. FRONT RIGHT TIRE WEAR, FRONT TIRES OUT OF BALANCE...VEHICLE NOW HAS 14000 MILES AND IS PULSING AND VIBRATING AGAIN.....I AM IN THE PROCESS OF CONTACTING AN ATTORNEY....THIS IS NOT WHAT I TOUGHT I BOUGHT AND I AM NOT GOING TO CHANGE ROTORS EVERY 5-15 THOUSAND MILES FOR THE LIFE OF THE VEHICLE. *AK

  20. Service brakes, Hydraulic, Jun 22, 2002

    BRAKES BEGAN TO SHAKE VEHICLE'S FRONT END VIOLENTLY WHEN APPLIED AT SPEEDS ABOVE 50 MPH. I ORIGINALLY NOTICED PROBLEM AT ABOUT 15,000 MILES, BUT PROBLEM CONTINUED TO WORSEN. BRAKES HAD TO BE REPLACED AND ROTORS RESURFACED AT 19,000 MILES ON ODOMETER. I HAVE NEVER REPLACED BRAKES ON A CAR AT 19,000 MILES. DEALERSHIP TOLD ME THERE WAS NOTHING THEY COULD DO. AFTER $190.00 DOLLAR REPAIR THE CAR IS BACK ON THE ROAD TILL I GUESS THE NEXT BRAKE REPAIR AT 35,000 MILES. THIS DEFECT IN THE BRAKING SYSTEM NEEDS TO BE ADDRESSED BY DAIMLER/CHRYSLER. SOMEONE WILL LOSE CONTROL OF THE VEHICLE AND DIE. *AK

  21. Service brakes, Hydraulic, Jun 21, 2002

    BRAKE ROTORS BECOME SEVERLY WARPED TO THE POINT OF MAJOR SHUTTERING WHEN VEHICLE BRAKES. REPLACED ROTORS AT ABOUT 20,000 MILES. ROTORS ARE WARPED AGAIN AND NEED REPLACEMENT AT 43,000 MILES. *AK

  22. Service brakes, Hydraulic, Jun 20, 2002

    WHILE PRESSING ON BRAKES, STEERING WHEEL WILL SHAKE, AND COULD CAUSE LOSS IN STEERING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK ALL FOUR BRAKE ROTORS WERE RESURFACED DUE TO WRARPING AT 20868 MI ON 6/10/02. *MJ

  23. Service brakes, Hydraulic, Jun 20, 2002

    IT'S HARD TO STOP, AND WHEN PRESSING ON BRAKES STEERING WHEEL WILL VIBRATE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

  24. Service brakes, Hydraulic, Jun 18, 2002

    EXCESSIVE WEAR OF BRAKE ROTORS, CAUSING VEHICLE TO VIBRATE WHEN APPLYING BRAKES. ROTORS WERE REPLACED FOUR TIMES, BUT PROBLEM IS REOCCURRING. FEEL FREE PROVIDE ANY FURTHER INFORMATION. *AKI

  25. Service brakes, Hydraulic, Jun 17, 2002

    HAD TO SERVICE BRAKES FOR THE 3RD TIME AFTER PURCHASING VEHICLE BRAND NEW. DEALER AND MANUFACTURE HAD BEEN NOTIFIED.*AK