2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints: service brakes
543 reports, newest first. Show all
Service brakes, Hydraulic, Jun 17, 2002
WARPED DISC BRAKE ROTORS. *AK
Service brakes, Hydraulic, Jun 13, 2002
THE ROTORS WARPED SO OFTEN, RESURFACING THE ROTORS EVERY MONTH. HAD REPLACED THE NEW ROTORS 4 TIME SINCE 10/2000. *AK
Service brakes, Hydraulic, Jun 12, 2002
2000 CHEROKEE SPORT - 20626 MILES. I INITIALLY HAD ISSUES WITH THE STEERING DAMPNER WHICH WAS CAUSING VIBRATION IN THE FRONT END. AFTER THAT WAS FIXED EVERYTHING WAS FINE FOR A FEW MONTHS, THEN THE FRONT END STARTED SHAKING WHEN BRAKING.....WORSE WHEN GOING DOWN HILL. SERVICE SAYS THIS IS NOT NORMAL, BUT IT HAS BEEN SEEN BEFORE. I CALLED CHRYSLER AND SPOKE WITH MATT. EXPLAINED THE SITUATION AND WAS TOLD THERE WAS NOTHING THEY COULD DO SINCE IT WAS BEYOND THE 12/12000 WARRANTY FOR BRAKES. DECIDED TO DO A LITTLE RESEARCH AND FOUND THAT JEEP HAS HAD SERIOUS ISSUES WITH BRAKES ON THE CHEROKEE FOR YEARS NOW. THERE ARE OCCASSIONAL RE-CALLS, BUT NOT ON THE 2000 CHEROKEE! WHY CAN WE NOT GET HELP FROM FROM THE NHTSA IN FORCING CHRSLER TO RECALL THESE DANGEROUS VEHICLES?*AK
Service brakes, Hydraulic, Jun 11, 2002
ONGOING PROBLEM WITH OUT OF ROUND ROTORS. ROTORS ARE BEING TURNED OR REPLACED EVERY 12,000 TO 15,000 MILES. CONDITION CAUSES VEHICLE TO VIBRATE SEVERELY WHEN APPLYING BRAKES. *AK CONSUMER STATED THAT THE VEHICLE WAS A SAFETY HAZARD AND EVENTUALLY WOULD BE THE CAUSE OF AN ACCIDENT. THE VIBRATION THAT WAS CAUSED BY THE BRAKES WERE BEGINNING TO CAUSE THE FRONT TIRES TO WEAR IRREGULARLY. *YH
Service brakes, Hydraulic, Jun 11, 2002
CONSUMER STATED THE FRONT AND REAR BRAKE PADS HAVE BEEN REPLACED 6 TIMES AND THE ROTORS HAVE ALSO BEEN TURNED.*JB
Service brakes, Hydraulic, Jun 7, 2002
FRONT ROTORS HAVE BEEN TURNED AND GROUNDED 3 TIMES DUE TO VIBRATION IN STEERING WHEEL WHEN BRAKING. VEHICLE SHAKES WHEN BRAKING. DEALER DETERMINED ROTORS NEEDED TO BE REPLACED AT THIS TIME.*AK CONSUMER STATED THAT THE FRONT AND REAR BRAKE ROTORS HAVE REPLACED TWICE AND TURNED ONCE. *YH
Service brakes, Hydraulic, Jun 7, 2002
AT 24,000 MILES STEERING WHEEL SHAKES ON BRAKING. DEALERSHIP SERVICE STATION STATES THAT FORNT AND REAR ROTORS ARE WARPED. REAR ROTORS NEEDED TO BE RESURFACED (FOR THE SECOND TIME; THEY WERE RESURFACED AT 9,000 MILES THE FIRST TIME). THE FRONT CALIPERS AND ROTORS NEEDED TO BE REPLACED (AT 9,000 MILES FRONT ROTORS WERE RESURFACED TOO). NOT UNDER WARRANTY. NEEDED TO PAY $600.00 AFTER 15% BRAKE SERVICE COUPON (FIGURE THIS!). IN MY OPINION, THESE ROTORS ARE A TOTAL DESIGN FLAW AND NEED TO BE COVERED UNDER WARRANTY DURING THE TIME OF FACTORY WARRANTY. SERVICE TOLD ME THE REPLACEMENT ROTORS ARE REINFORCED (FIGURE THIS ONE TOO) WHICH TRANSLATES TO ME THAT CHRYSLER IS FULLY AWARE OF THEIR BAD ROTORS IN JEEP GRAN CHEROKEE (LIMITED) VEHICLES. SHAME ON THEM LETTING THEIR LOYAL CUSTOMERS PAY FOR SOMETHING TOTALLY UNNECESSARY. THIS DEFINITELY CRIES FOR A REAL BAD CUSTOMER SATISFACTION.*AK
Service brakes, Hydraulic, Jun 6, 2002
WHEN BRAKING AT HIGHWAY SPEED VEHICLE SHIMMIES AND THE STEERING WHEEL VIBRATES. DEALER REPLACED BOTH FRONT ROTORS 3 TIMES WITH IN 2 YEARS. FIRST TIME AT 12000 MILES. ROTORS NEED TO BE REPLACED AGAIN.*AK
Service brakes, Hydraulic, Jun 5, 2002
THE NHTSB SHOULD MAKE DAIMLER/CHRYSLER FIX JEEP GRAND CHEROKEE BRAKE ROTOR PROBLEMS AT NO COST TO THE OWNER. OUR JGC HAD ALL FOUR BRAKE ROTORS REPLACED AT 14000 MI. BECAUSE OF STRONG VIBRATION WHEN THE BRAKES WERE APPLIED. THE VIBRATION AT HIGHWAY SPEED WAS BAD ENOUGH TO MAKE THE VEHICLE DIFFICULT TO KEEP IN CONTROL. THAT TIME, D/C WOULD NOT COVER THE PROBLEM BECAUSE THE WARRANTY PERIOD FOR BRAKES ENDED AT 12000 MI. THE DEALER REPLACED THEM AT THEIR EXPENSE. ALL FOUR BRAKE ROTORS MUST BE REPLACED AGAIN AT 27000 MI. BECAUSE OF THE SAME VIBRATION PROBLEM. NEITHER D/C NOR THE DEALER WILL COVER THE COSTS THIS TIME, ALTHOUGH THEY BOTH ADMIT THERE IS A CHRONIC RECURRING PROBLEM WITH THESE BRAKE ROTORS DUE TO FLAWED ENGINEERING.*AK
Service brakes, Hydraulic, Jun 1, 2002
OUR GRAND CHEROKEE DEVELOPED A SEVERELY PULSATING BRAKE PEDAL AT 7,000 MILES OF NON OFF ROAD USE, CITY DRIVING, THE SELLING DEALER REPLACED THE FRONT ROTORS. THIS OCCURRED AGAIN ABOUT 15,000 MILES LATER, AGAIN WITH VERY GENTLE VEHICLE USAGE. THE MANUFACTURER CLAIMS THE VEHICLE IS OUTSIDE OF WARRANTY PERIOD AT 2 YEARS, AND BRAKES ARE NOT WARRANTIED. WE MAINTAIN THERE IS A DESIGN DEFFECT IN THIS SYSTEM ALLOWING PREMATURE FRONT ROTOR WARPAGE LEADING TO SEVERE PEDAL AND VEHICLE PULSATION ON BRAKE APPLICATIONS AT HIGHER SPEEDS. WE HAVE THE ASSURANCE OF A MULTITUDE OF OTHER JEEP OWNERS THAT WE ARE NOT ALONE IN OUR PROBLEM WITH THIS BRAKE SYSTEM. WE HAVE SPENT CONSIDERABLE TIME DISCUSSING THIS DESIGN DEFFECT WITH DAIMLERCHRYSLER, BUT THEY HAVE OBVIOUSLY SHIFTED THEIR OBLIGATION TO POSSIBLE LITIGATION, BUT NOT TO INSITUTE THE REQUIRED RECALL AND COMPONENT CORRECTION. CAN A BRAKE SYSTEM THAT SUDDENLY ALTERS FROM CORRECT FUNCTION, TO ONE THAT CAUSES THE VEHICLE TO SHUDDER IN AN AGGRESSIVE MANNER AND CAUSE THE OPERATORS FOOT TO SHAKE SEVERELY AFTER SUCH AN EXTREMELY SHORT DUTY CYCLE BE DEEMED NORMAL? WE ARE CAREFUL DRIVERS, AND CAN NOW AVOID INJURY AND PROPERTY DAMAGE BY REPAIRING THE PROBLEM, OTHERS MIGHT NOT BE SO LUCKY. FORGIVE THE LENGTH OF THIS REPLY, THE WILKINSONS. *AK
Service brakes, Hydraulic, May 31, 2002
ROTORS ON ALL FOUR BRAKES CONTINUALLY OVERHEAT AND WARP OUT OF SHAPE. CHRYSLER TURNED THE ROTORS ON THE REAR BRAKES THE FIRST AND THEN TURNED THE ROTORS ON THE FRONT. THEY WERE WARPED AGAIN WITH IN 3 OR 4 THOUSAND MILES. CHRYSLER THEN REPLACED THE ROTORS WITH A NEW MATERIAL ??? AND THEY LASTED UNTIL ABOUT 22000 MILES. THEN THEY STARTED TO WOBBLE AGAIN.*AK
Service brakes, Hydraulic, May 28, 2002
DURIN THE FIRST 5000 MILES I FELT A THAT THE BRAKES WERE NOT WORKING PROPERLY AND I WAS TOLD THAT THE ROTORS WERE WARPED. THEY WERE REPLACED UNDER THE WARRANTY. AT ABOUT 10000 MILES IN AUGUST OF 2001 I FELT THE SAME PROBLEM AND WAS TOLD THE ROTORS WERE WARPED. I WAS TOLD THAT WAS SUPPOSED TO HAPPEN, THAT IS NOT CORRECT THEY SHOULD LAST AT LEAST 30000. THEY REPLACED THEM BUT CHARGED ME HALF PRICE. NOW AT 16000 MILES, NINE MONTHS AFTER THE ROTORS WERE REPLACED I AM TOLD THAT THEY NEED TO BE REPLACED AGAIN. THIS IS A PROBLEM AND THE DEALER SHIP, CLAIR JEEP IN WEST ROXBURY, MA IS NOT HELPFUL AND TOLD ME THAT I DON'T DRIVE THE JEEP ENOUGH AND IF I DID THAT THIS PROBLE WOULDN'T OCCUR. I BELIEVE THAT THERE IS A PROBLEM WITH THE CALIPERS THAT ARE CAUSING THE ROTORS TO WARP.*AK
Service brakes, Hydraulic, May 27, 2002
I HAVE HAD TO HAVE THE ROTORS ON MY JEEP SERVICED TWICE. WHEN STOPPING, THEY SHOOK SO BADLY I COULD HARDLY CONTROL THE VEHICLE. THE FIRST FAILURE WAS COVERED UNDER WARRANTY. I KNEW NOTHING OF THIS PROBLEM WITH JEEP AT THAT TIME. THE SECOND TIME, I HAD HEARD ABOUT THE PROBLEM AND ASKED THE DEALERSHIP IF I WOULD STILL HAVE TO PAY FOR THE SERVICE. THEY SAID YES, THAT THIS IS "NORMAL WEAR" FOR A VEHICLE THIS SIZE. ALMOST $300 EVERY YEAR?? WITH THE NUMBER OF COMPLAINTS, YOU THINK SOMETHING WOULD BE DONE ABOUT THIS PROBLEM. I THINK CHRYSLER WOULD RATHER PAY A WRONGFUL DEATH SETTLEMENT THAN HAVE TO RECALL SO MANY DEFECTIVE VEHICLES OUT ON THE ROAD. I WILL BE LOOKING FOR ANOTHER VEHICLE SOON, AND IT SURE WON'T BE ONE FROM CHRYSLER.*AK
Service brakes, Hydraulic, May 24, 2002
BRAKES PULSATED AND WAS TOLD BY DEALERSHIP IT WAS DUE TO DRIVING IN WARM WEATHER. HAD ROTORS TURNED AT 12000 AND 30000 MILES WITH SAMPE PROBLEMS. STEERING WHEEL ALSO VIBRATES WHEN BRAKING AT HIGH SPEEDS. NOW HAVE 46000 MILES AND NEED ROTORS REPLACED. THIS SHOULD NOT BE NECESSARY REPLACEMENT AT THESE MILES.*AK
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Tires, May 23, 2002
THERE ARE ALOT OF PROBLEMS WITH THIS JEEP ALL WITCH I HAVE PROOF OF REPAIRS, CAM SHAFT, TIRES, BRAKES, ALIGNMENT AND HUMMING AT 65 MPH.*JB
Service brakes, Hydraulic, May 16, 2002
I READ THROUGH EVERY SINGLE COMPLAINT ON HERE REGARDING JEEP ROTORS, AS I TOO AM IN THIS BATTLE WITH FAULTY BRAKES. WHAT'S IT GOING TO TAKE FOR YOU TO MAKE CHRYSLER RECALL THE 2000'S AND UPGRADE TO BETTER ROTORS AND PADS? IS IT BECAUSE WE ARE ALL CHECKING "NO" TO THE INJURIES AND FATALITIES CATEGORIES? OH I KNOW MAYBE WHEN SOMEONE YOUNG CELEBRITY DIES OR SOME CHRYSLER EXECUTIVE'S WIFE OR CHILD. I'M TIRED OF BEING TOLD ITS THE DRIVER BRAKING HABITS. THIS IS ONLY THE 8TH CAR I HAVE EVER OWNED FROM AGE 18 TO NOW 45. I TAKE GOOD CARE OF MY CARS AND HAVE NEVER BEEN IN A WRECK. I TEND TO KEEP CARS FOR A LONG TIME AND I HAVE NEVER HAD A PROBLEM WITH ROTORS WARPING BEFORE. *TS *NLM ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****761979
Service brakes, Hydraulic, May 14, 2002
AFTER 4 ATTEMTS TO REMEDY THIS PROBLEM CHRYSLER HAS ONLY "THANKED" ME FOR "SHARING MY CONCERNS". IN THE MEANTIME I AM DRIVING A VEHICLE THAT REQUIRES NEW BRAKES EVER 3000 MILES. IS THERE SOMETHING WRONG WITH THAT PICTURE? I CAN SEND YOU ALL THE DOCUMENTS REGARDING THIS INCLUDING THEIR RESPONSE. THANKS BEVERLY PAULSEY. *AK
Service brakes, Hydraulic, May 10, 2002
WHEN APPLYING BRAKES THERE IS PULSATION AND STEERING WHEEL SHAKES. FRONT ROTORS WERE TURNED AT 10000 MILES, THEN REPLACED. AT THIS TIME, ROTORS NEEDED REPLACEMENT AGAIN DUE TO WARPING.*AK
Service brakes, Hydraulic, May 9, 2002
BRAKE ROTORS ON ALL 4 WHEELS PREMATURELY WARP CAUSING HEAVY SHIMMY AND LURCHING DURING BRAKING. ORIGINAL BRAKE PADS AND ROTORS WERE REPLACED BY DEALER AT 12,000 MILES. NOW REPLACEMENT ROTORS ARE DOING THE EXACT SAME THING, BUT WORSE. VEHICLE IS NOW OUT OF WARRANTY. VEHICLE HAS BEEN DRIVEN PRIMARILY ON INTERSTATE HIGHWAYS. ADDITIONALLY I HAD THE EXACT SAME PROBLEMS WITH MY 1996 JEEP GRAND CHEROKEE. *AK
Service brakes, Hydraulic, May 8, 2002
WHEN APPLYING BRAKES AT ANY SPEED, FRONT END SHAKES VERY HARD. TOOK VEHICLE TO JEEP AND THEY TURNED THE ROTORS. CONSUMER STATED THAT SEVEN MONTHS LATER PROBLEM HAS REOCCURRED. *AK *YH
Service brakes, Hydraulic, Service brakes, Air, May 8, 2002
WHEN PUTTING ON BRAKES, FRONT END WOULD SHIMMY AND VIBRATE. TOOK TO DEALER AND THEY CHANGED ROTORS/ RESURFACED REAR ROTORS, AND REPLACED SHOES. DEALER KEEPS REPLACING DEFECT WITH SAME FIX, AND PROBLEM KEEPS REOCCURRING.*AK. THE BRAKES FAIL EVERY 10,000 MILES. FIRST TWO BRAKE JOBS WERE REPLACED UNDER WARRANTY. CONSUMER REFUSED TO PAY FOR THE THIRD BRAKE JOB. DEALER RESURFACED ROTORS FOR FREE. *JG
Service brakes, Hydraulic, May 1, 2002
CONSUMER STATES PROBLEMS WITH FRONT ROTOR, VEHICLE WOULD GRIND AND VIBRATE WHEN BRAKING.*JB *YH
Service brakes, Hydraulic, Power train, May 1, 2002
RE: BRAKING SYSTEM, VEHICLE HAS ALWAYS HAD SHIMMY OR PULSATION AND FEEL THAT VEHICLE WILL NOT STOP. COMPLAINED TO DEALER AT 9,000, 20,000 AND AGAIN AT 34,000 MILES AS WELL AS NUMEROUS TIMES WHILE AT DEALER FOR OIL CHANGES. ALWAYS TOLD THIS IS JUST HOW VEHICLE BRAKES UNTIL 34,000 WHEN TOLD THAT ALL PADS NEED REPLACEMENT AND ROTORS ARE WARPED. CHRYSLER REFUSES TO PAY OR ACKNOWLEDGE DEFECT DESPITE MY RECORD OF COMPLAINTS. RE: DRIVE SHAFT, VEHICLE CLUNKS AS STOPPING AND TAKES A LONG TIME SWITCHING GEARS. COMPLAINED AT 5,000, 9,000, 20,000, AND 34,000. DRIVE SHAFT SUPPOSEDLY REPLACED AT 5,000 AND 9,000 MILES, ALTHOUGH INDEPENDENT MECHANIC DOUBTS UPON REVIEW. CHRYSLER CONSIDERING ANOTHER REPLACEMENT AFTER 34,000 MILE COMPLAINT.*JB
Service brakes, Hydraulic, Apr 29, 2002
WHEN APPLYING BRAKES AT SPEED OVER 50MPH STEERING WHEEL VIBRATED, WHICH ALMOST CAUSED LOSS OF CONTROL. BRAKES SYSTEM HAS BEEN REPAIRED AT LEAST SEVEN TIMES. TOOK TO DEALER, AND DEALER INDICATED NORMAL WEAR OF BRAKES. PLEASE ADD VIN.*AK
Service brakes, Hydraulic, Apr 29, 2002
AT 21,500 MILES THIS IS MY THIRD SET OF ROTORS TO BE REPLACED.*AK