2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints: service brakes
543 reports, newest first. Show all
Service brakes, Hydraulic, Jan 17, 2002
BRAKES BEGAN PULSATING AND SHAKING ON 12/2000, 22422 MILES. REPAIRED 1/04/2001. REPEATED PREVIOUS PROBLEM ON 4/05/01, 27028 MILES. REPAIRED. NOW 1/17/2002 AND BRAKES ARE AGAIN IN NEED OF REPAIR. I FEEL THIS COULD BE DANGEROUS AND AT THE VERY LEAST THEIR IS A DEFECT IN THESE BRAKES. THANK YOU. *AK
Service brakes, Hydraulic, Jan 15, 2002
DUE TO PROBLEMS WITH ROTORS STEERING WILL START TO SHAKE. CONSUMER HAS HAD ROTORS REPLACED TWICE ALREADY. CONTACTED DEALER, AND THE DEALER KNEW ABOUT PROBLEM, BUT WOULD NOT FIX IT FOR FREE.*AK
Service brakes, Hydraulic, Jan 15, 2002
THERE IS A DEFECT IN THE BRAKE PADS/ROTORS. THE FRONT BRAKE PADS/ROTORS HAVE BEEN REPLACED TWO TIMES, MILEAGE 11,467 AND 18,466. THE SECOND REPLACEMENT THE SERVICE DEPARTMENT PUT ON A NEW UPDATED PAD THAT WAS SUPPOSED TO SOLVE THE PROBLEM. NOT QUITE. PRESENTLY THE CAR IS IN THE SERVICE DEPARTMENT GETTING ALL 4 ROTORS GRINDED DOWN. I AM CURRENTLY FIGHTING FOR WARRANTY COVERAGE. I HAVE BEEN THROUGH THE ARBITRATION PROCESS; I WAS TOLD IT HADN'T BEEN SERVICED ENOUGH TIMES FOR THIS PROBLEM. DAIMLERCHRYSLER IS WELL AWARE OF THIS PROBLEM, WHERE'S THE RECALL FOR THIS MAJOR SAFETY DEFECT???*AK
Service brakes, Hydraulic, Jan 14, 2002
BRAKE ROTORS AND PAD HAVE TO BE REPLACED EVERY 25000 MILES. BRAKES PEDAL GOES ALL THE WAY TO THE FLOOR. DEALERSHIP IS AWARE OF PROBLEM.*AK
Service brakes, Hydraulic, Jan 11, 2002
WHEN PRESSING ON BRAKES TO SLOW DOWN FRONT END AND STEERING WHEEL WOULD HAVE A SEVERE VIBRATION. VEHICLE'S HARD TO CONTROL WHEN THIS HAPPENS. CONTACTED DEALERSHIP.*AK
Steering, Service brakes, Hydraulic, Jan 6, 2002
VEHICLE HAS A ROUGH RIDE TO IT. *AK
Service brakes, Hydraulic, Jan 5, 2002
WARPED ROTORS CAUSE DANGEROUS FRONT END SHIMMY WHEN BRAKES APPLIED - MANUFACTURER DENIES DEFECT EXISTS - SIMILIAR PROBLEM, SEND CONTACT INFO TO JEEPROTORS@YAHOO.COM. *AK
Service brakes, Hydraulic, Jan 4, 2002
PLEASE HELP ME I BOUGH A NEW CAR FROM THESE DEALER AND I AM HAVING PROBLEMS WITH THE FRONT END. I BOUGHT THESE CAR IN JULY OF 2000 AND THE BRAKE PADS/ROTORS HAVE BEEN REPLACE 3 TIMES ALREADY THE FIRST TIME WAS ON DECEMBER 2000, THE SECOND TIME WAS ON JUNE 2001 AND THE THIRD TIME NOW WAS NOVEMBER 2001. THE THIRD TIME I HAD TO PAY BECAUSE MY CAR WAS OVER THE 12,000 THOUSAND MILE WARRANTY. WE SPOKE TO THE GENERAL MANAGER OF THE DEALER AND WE GOT NO HELP, HE REFER US TO THE MANAGER OF THE SERVICE DEPARTMMENT WHO WAS NO HELP EITHER, I JUST SEND A LETTER TO THE COMPANY IN MICHIGAN BECAUSE WE REALLY THINK IS NOT FAIR, WE BEING GIVEN THE RUN AROUND BY EVERYONE, WE BELIEVE THAT OUR CAR HAS A BRAKE/ROTORS FACTORY DEFECT BUT WE DON'T REALLY KNOW HOW TO GO ABOUT GETTING HELP. BESIDES THE LAST TIME I TOOK THE CAR TO GET THE ROTORS REPLACED THE DEALER REPORTED TO ME THAT SOMETHING WAS LEAKING FROM THE FRONT VEHICLE AND THAT THE INNER DIFERENTIAL AXLES NEEDED TO BE SEALS, IS THESE NORMAL ON A NEW CAR WE ARE MAINLY CONCERN ABOUT THE BRAKE/PADS ROTORS AND BECAUSE WE HAVE CHILDREN WE DO NOT KNOW IF THESE COULD BE A SAFETY ISSUE. THANK YOU SO MUCH FOR YOUR HELP. SINCERELY, THE [XXX] FAMILY. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR
Service brakes, Hydraulic, Jan 3, 2002
WHEN BRAKES APPLIED THE VEHICLE JUMPS TO A STOP. *AK
Service brakes, Hydraulic, Jan 3, 2002
VEHICLE SHAKES EXCESSIVELY UPON APPLYING BRAKES. ACCORDING TO NUMEROUS INSPECTION REPORTS PROBLEM IS WITH ROTORS. JEEP INSTALLED DEFECTIVE ROTORS. STARTED AT 10,000 MILES. MANUFACTURER REFUSES TO REPLACE. NUMEROUS OTHER JEEP GRAND CHEROKEES (YEAR 2000) EXPERIENCE SAME PROBLEM. SERIOUS SAFETY ISSUE !!! HOW MUCH LONGER BEFORE A FATALITY OCCURS ?*AK
Service brakes, Hydraulic, Dec 29, 2001
VEHICLE HAD EXCESSIVE VIBRATION IN STEERING COLUMN WHEN BRAKES WERE APPLIED. DEALER REPLACED WARPED FRONT ROTORS AND BRAKE PADS. NOW 4,000 MILES LATER VIBRATION IS BEGINNING TO HAPPEN AGAIN, WILL BE TAKING TO DEALER FOR FIX BUT MOST LIKELY AT MY EXPENSE SINCE 12MONTH 12,000 MILE WARRANTY IS UP. AFTER READING ALL INPUTS FROM GRAND CHEROKEE OWNERS I BELIEVE THIS PROBLEM MUST BE A KNOWN MANUFACTURER DEFECT OR DESIGN PROBLEM AND JEEP SHOULD PROVIDE A FIX AT NO ADDITIONAL COST TO THE CONSUMER.
Service brakes, Hydraulic, Dec 21, 2001
PUCHASED VEHICLE 6/30/2000. ON 11/30/2000 WITH ONLY 8,541 MILES, THE DEALER DID A WARRANTY REPLACEMENT OF FRONT ROTORS AND BRAKE PADS, WHICH WAS NECESSARY TO CORRECT HEAVY VIBRATION WHEN BRAKING. VEHICLE IS USED 95% IN TOWN. SEVEN MONTH LATER, ON 6/01/2001, SAME PROBLEM. DEALER RESURFACED FRONT AND BACK ROTORS AND CHARGED US AN $80.00 (DEDUCTABLE) FEE, WITH THE BALANCE PAID BY DAIMLER CHRYSLER AS GOOODWILL. SIX MONTHS LATER, 12/14/2001 (15,314 MILES) WE ASKED THE DEALER TO REPLACE THE ROTORS SINCE THE LAST FIX, ONLY 6 MONTHS AGO DID NOT LAST. THEY TOLD US WE WOULD HAVE TO PAY ANOTHER $200 TO REPLACE THE FRONT ROTORS. WE WERE TOLD BY "PAT" THE SERVICE TECHNICIAN THAT THEY NOW HAD A "PERMANENT" FIX TO THIS WIDE SPREAD PROBLEM. WE DID NOT HAVE TIME TO TAKE IT IN AND ON 12/20/2001, WHILE DRIVING ON SNOW PACKED ROADS THE VEHICLE WAS UNUSUALLY DIFFICULT TO STOP. IT FELT LIKE THE WARPED ROTORS IMPACTED THE ANTI-LOCK BRAKE SYSTEM TO THE POINT OF FOOLING IT SELF INTO RELEASING THE BRAKES AND ALTERNATELY LOCKING THEM UP. I CAN'T GET MORE THEN 7-8 THOUSAND MILE OUT OF A SET OF BRAKES ON THIS VEHICLE! MY 3 OTHER VEHICLES HAVE BRAKES THAT LAST OVER 35,000 MILES EACH! I'M UPSET OVER THE COST BUT NOW I'M EXTREMELY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. DIAMLER CHRYSLER DOESN'T WANT TO STAND BEHIND THEIR PRODUCT.
Service brakes, Hydraulic, Dec 20, 2001
WHILE TRAVELING AT SPEEDS HIGHER THAN 20 MPH AND APPLYING THE BRAKES THERE IS A VIBRATION COMING FROM VEHICLE. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THAT ROTORS WERE WARPED AND HAD TO BE REPLACED. REPAIRS WERE NOT MADE BECAUSE DEALERSHIP WOULD NOT COVER THEM UNDER WARRANTY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Power train, Visibility, Dec 20, 2001
FRONT ROTORS HAVE BEEN REPLACED 3 TIMES/ WERE RESURFACED ONCE, AND REAR ROTORS WERE REPLACED ONCE DUE TO VIBRATION IN VEHICLE.*AK CONSUMER STATED THAT THE PCV VALVE FAILED, FUEL FILTER FAILED, AND FRONT SHOCKS LEAKING FLUID AND REPLACED FRONT SHOCKS, ALSO THE TRANSMISSION PAN WAS LEAKING FLUID, WIPER BLADES WERE REPLACED.*YD
Suspension, Service brakes, Hydraulic, Dec 18, 2001
STEERING COLUMN VIBRATES SEVERLY WHEN ATTEMPTING TO APPLY BRAKES AND TRAVELING AT SPEEDS ABOVE 65 MPH, DEALERSHIP HAS EXAMINED VEHICLE, AND HAS FAILED TO REMEDY PROBLEM BY REPLACING BRAKE PADS AND ROTORS. *AK DEALER RECOMMENDED REPLACING ROTORS, WHICH WERE WARPED, AND ALSO THE BRAKE PADS, CONSUMER REFUSED, ALSO LEFT FRONT AND REAR SHOCK ABSORBERS WERE LEAKING, WHICH WERE REPLACED.*YD
Service brakes, Hydraulic, Dec 16, 2001
EARLY BRAKE ROTOR WARPAGE UNDER NORMAL DRIVING CONDITIONS. *AK
Service brakes, Hydraulic, Dec 15, 2001
PULSATION OF BRAKES,, REPLACED ROTORS, TURNED ROTORS,, EVERY SIX MONTHS. *AK
Service brakes, Hydraulic, Dec 14, 2001
UPON APPLYING THE BRAKES, THE VEHICLE SHAKES EXCESSIVELY, INCLUDING THE STEERING WHEEL. ACCORDING TO THE DEALER MECHANIC'S REPORT, THE PROBLEM IS ATTRIBUTED TO WARPED ROTORS. NUMEROUS OTHER OWNERS OF THE SAME VEHICLE I ENCOUNTERED HAVE EXPERIENCED THE SAME PROBLEM AT MILEAGE BELOW 10,000 MILES. THE PROBLEM IS NOT ATTRIBUTED TO NORMAL WEAR AND TEAR OR DRIVING HABITS AS EXPRESSED BY THE DEALER, BUT RATHER TO DEFECTIVE MANUFACTURED INSTALLED ROTORS. I WAS INFORMED THAT EARLIER VERSIONS ( 1998, 1999) OF THIS VEHICLE WERE RECALLED FOR DEFECTIVE ROTORS. I AM CONCERNED OF THE SAFETY ISSUES INVOLVED DUE TO THE OPERATOR'S INABILITY TO CONTROL THE VEHICLE UPON APPLYING THE BRAKES.*AK
Service brakes, Hydraulic, Dec 13, 2001
MY CHEROKEE HAS 14000MILES I HAVE HAD THE TRUCK FOR 2 YRS.I TOOK IT TO THE DEALERSHIP FOR THE FRONT END SHAKING AND THEY TOLD ME THAT THE ROTORS WERE WARPED.THE BRAKES ARE ONLY COVERED FOR 12000 MILES.IT COST ME 180.00 DOLLARS TO FIX,IT SEEMS TO ME THAT THE ROTORS SHOULD LAST LONGER THAN THAT JEEP SHOULD FIX THE PROBLEM OR NOBODY SHOULD BUY THEM
Service brakes, Hydraulic, Wheels, Dec 12, 2001
EVERY 3000 MILES BRAKES GO OUT. BRAKES AND CALIPERS HAVE BEEN REPAIRED FOUR TIMES. FRONT RIMS ARE HOT TO THE TOUCH. *AK CONSUMER STATES THAT THE PLASTIC HUB CAPS GET SOFT AND COME OFF, BOTH CALIPERS HAVE BEEN REPLACED ONCE, ROTORS REPLACED 4 TIMES AND TURNED ONCE, BRAKE PADS HAVE BEEN REPLACED 5 TIMES. *JB
Service brakes, Hydraulic, Engine and engine cooling, Dec 11, 2001
BRAKES ROTOR S ARE WARPED, AND WHEN CONSUMER APPLIES BRAKES, VEHICLE SHAKES. *AK
Service brakes, Hydraulic, Dec 11, 2001
BRAKE ROTORS ARE WARPED. DEALERSHIP IS AWARE OF PROBLEM.*AK
Service brakes, Hydraulic, Dec 11, 2001
ROTORS BECAME WARPED/ VIBRATED WHEN PUTTING ON BRAKES. STEERING VIBRATES VERY HARD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Service brakes, Hydraulic, Dec 7, 2001
ABS BRAKE FAILURE. *AK
Service brakes, Hydraulic, Dec 7, 2001
WHEELS PULSATE AND SHAKE. CONSUMER TOOK VEHICLE TO DEALER, AND THEY RESURFACED ROTORS. ALSO, VEHICLE NEEDED REAR BRAKES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK