2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints: service brakes
543 reports, newest first. Show all
Service brakes, Hydraulic, Sep 10, 2001
ROTORS WARPED AT 21,000 MILES. THE STEERING WHEEL SHOOK SO VIOLENTLY THAT IT CAME OUT OF MY HAND. FORTUNATELY, I WAS ABLE TO STOP WITHOUT CAUSING AN ACCIDENT.*AK
Service brakes, Hydraulic, Sep 10, 2001
CONSUMER STATED WHEN COMING TO A STOP VEHICLE SHAKES, THE DEALER REPLACED THE ROTORS AND FRONT BRAKE PADS CONSUMER BELIEVES THERE IS A PROBLEM CONCERING PREMATURE FAILURE OF THE BRAKES.*JG
Steering, Service brakes, Hydraulic, Fuel system, Gasoline, Power train, Sep 9, 2001, crash
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Service brakes, Hydraulic, Sep 7, 2001
FRONT WHEELS SHIMMY VIOLENTLY WHEN BRAKING AT 40-50 MPH CAUSING THE CAR TO BE HARD TO CONTROL. THIS IS CAUSED BY ROTOR OVERHEATING AND WARPING DUE TO DESIGN DEFECT. THERE WAS 75% PAD REMAINING AT 15,000 MILE SERVICE, I HAVE TOWING PACKAGE, AND I HAVE NEVER TOWED ANYTHING. THEREFORE MY DRIVING HABITS ARE NOT TO BLAME. THIS IS AN EXTREMELY UNSAFE DESIGN DEFECT THAT DOES NOT PROVIDE SUFFICIENT COOLING. THIS IS A KNOWN PROBLEM THAT JEEP IS IGNORING.
Service brakes, Hydraulic, Sep 6, 2001
AT 10000 MILES THERE WAS SHAKING IN FRONT END WHENEVER CONSUMER APPLIED BRAKES. DEALER TURNED WARPED ROTORS. THIS TOOK CARE OF PROBLEM FOR ABOUT A WEEK. DEALER WANTS CONSUMER TO PAY FOR NEW FRONT ROTORS, WARRANTY ONLY COVERS 12000 MILES.*AK
Service brakes, Hydraulic, Sep 5, 2001
WHILE DRIVING ABOUT ANY MPH WOULD STEP ON BRAKES PEDAL AND STEERING WHEEL WILL START VIBRATING. BRAKES PADS HAD BEEN REPLACED BEFORE AT 11000 MILES, AND AT 25000 NEED TO BE REPLACED AGAIN. PLEASE PROVIDE MORE INFORMATION. *AK
Service brakes, Hydraulic, Sep 4, 2001
THE FRONT DISCS WEAR OUT PREMATURELY. I WILL BE BRINGING MY VEHICLE IN FOR THE SECOND TIME IN A TO GET THE ROTORS REPLACED. THE BRAKES FIRST WARPED AT ABOUT 15000 MILES. THEN AGAIN AT ABOUT 28000, POSSIBLY SOONER. DEALER REPLACED FIRST SET OF ROTORS NO CHARGE. MY FATHER DRIVES THE IDENTICAL VEHICLE AND HE IS EXPERIENCING THE IDENTICAL CONDITION, ALTHOUGH HE HAS NOT HAD TO REPLACE THE ROTORS LIKE I HAVE. I HAVE NEVER HAD TO REPLACE ROTORS PRIOR TO 70000 MILES OR SO ON PREVIOUS CARS.*AK
Service brakes, Hydraulic, Sep 4, 2001
WE RETURNED THE GRAND CHEROKEE BECAUSE WHILE WE WERE DRIVING AND HITTING THE BRAKES, THE STEERING WHEEL STARTED TO SHAKE. THE DEALERSHIP TOLD US THAT THE ROTORS WERE WARPED. THEY WEREN'T COVERED UNDER WARRANTY BECAUSE WE HAD MORE THAN 12000 MILES ON IT. THE ROTORS WERE WARPED, BUT THE BRAKES WERE EXCELLENT. WE FEEL THAT THE ROTORS SHOULD HAVE BEEN COVERED. WE'VE ONLY HAD THE NEW JEEP A LITTLE OVER A YEAR. HOW CAN ROTORS GET WARPED THAT QUICKLY?????*AK
Service brakes, Hydraulic, Sep 3, 2001
ROTORS ARE WARPED CAUSING STEERING WHEEL SHAKE AT HIGH SPEED BRAKING. DEALER WANTS TO TURN ROTORS AT A COST OF $180.. *AK
Service brakes, Hydraulic, Power train, Aug 31, 2001, crash
CONSUMER HAD PUT VEHICLE IN PARK WHILE IT WAS IDLING, CONSUMER SAW THAT VEHICLE WAS GOING IN REVERSE AND TRIED TO JUMP IN TO STOP IT, HOWEVER IT RAN INTO ANOTHER VEHICLES DOOR AND STOPPED. ROTORS HAVE BEEN TURNED BEFORE WARRANTY ENDED DUE TO VEHICLE WAS JERKING WHILE BRAKING, CONSUMER ALSO STATES THAT THE HOTLINE IS WORTHLESS, SHE STATED SHE COULD NOT GET THROUGH AND THEN WHEN SHE DID, SHE WAS ON HOLD FOR 15-20 MINUTES. *SLC
Service brakes, Hydraulic, Aug 30, 2001
VEHICLE SUDDENLY EXHIBITED VIOLENT SHIMMY WHEN APPLYING BRAKES, SURPRISING THE DRIVER, AND CREATING VEHICLE CONTROL DIFFICULTY. DEALER CHARGES $30 JUST TO CHECK FOR POSSIBLE SAFETY DEFECT.*AK
Service brakes, Hydraulic, Aug 30, 2001
I HAVE CONTACTED JEEP VIA 1-800-992-1997 3 TIMES AND LEFT MESSAGES WITH ERIN @ X7110. SHE RETURNED THE FIRST CALL BUT I WAS UNAVAILABLE. THE SECOND CALL WAS DISCONNECTED AND SHE DID NOT RETURN THE CALL AGAIN. THE THIRD MESSAGE HAS NOT BEEN RETURNED. JEEP HAS REFUSED TO HELP ME IN ANY WAY AND I AM TRYING TO SEE WHAT AVENUES I HAVE THROUGH THE GOVERNMENT. I WOULD APPRECIATE SOMEONE FROM THE NHTSA CONTACTING ME ABOUT WHAT PROTECTION UNDER THE LAW I HAVE. I AM WILLING TO WORK WITH JEEP BUT THEY ARE NOT WILLING TO WORK WITH ME. IT TAKES AN AVERAGE OF 30 MINUTES JUST TO GET THROUGH TO THEIR 800 NUMBER AND THE PERSON WHO IS HANDLING MY ACCOUNT IS NEVER AVAILABLE WHEN I CALL. I WOULD APPRECIATE SOME HELP. NO SAFETY DEFECT LISTED. *AK
Service brakes, Hydraulic, Aug 29, 2001
WHEN BRAKES ARE APPLIED IT IS HARD TO STEER AND VEHICLE STARTS TO VIBRATE. TO STOP VEHICLE CONSUMER HAS TO EASE UP ON THE BRAKES. DEALER WILL INSPECT VEHICLE.*AK
Service brakes, Hydraulic, Fuel system, Gasoline, Aug 29, 2001
VEHICLE SHAKES HARD WHEN BRAKING. ALSO, /HAD TO REPLACE FUEL PUMP AT ALMOST 22,000 MILES
Service brakes, Hydraulic, Aug 26, 2001
I HAD BEEN INVOLVED IN AN ACCIDENT ON 7-4-01 DUE TO BRAKES FAILING TO EVEN SLOW JEEP. ON 8-6-01 I MET W/ DISTRICT SERVICE MANAGER, FRANK TELIOFARIO AT MARTIN JEEP SO HE COULD LOOK AT THE JEEP. HE TEST DROVE IT FOR 2 MILES, "PULLED THE WHEELS" AND SAID THERE WAS NOTHING WRONG WITH THE JEEP. HE STATED THAT HE THOUGHT MY PROBLEM WAS THAT IT DIDN'T HAVE ABS BRAKES AS I'D BEEN TOLD. I TOLD HIM NO, MY PROBLEM WAS THE BRAKES DIDN'T WORK SOMETIMES! AN HOUR AND A HALF LATER, I STEPPED ON THE BRAKES FOR A YELLOW LIGHT AND HEARD A SCREECHING AS IF WORKING ON A METAL LATHE AND BRINGING THE CUTTING TOOL TOO DEEP, AND THE WHOLE JEEP SHOOK, FELT LIKE IT WAS GOING TO FALL APART. I WAS HOPING I WOULD SLOW DOWN BEFORE I WENT THROUGH THE NOW-RED LIGHT. I DID STOP BUT DIDN'T KNOW WHAT HAD HAPPENED. I CHECKED REAR-VIEW MIRROR AND ALSO TURNED AROUND AT NEXT OPPORTUNITY. NO SKID MARKS. IT WAS NOT THE TIRES AS THE DIST MGR HAD SUGGESTED. I CALLED HIM *STILL AT THE DEALERSHIP* AND HE SAID HE WOULD CHECK INTO SOME THINGS AND CALL ME BACK "TODAY OR TOMORROW". I HAVE NEVER HEARD FROM HIM AGAIN. HIRED A LAWYER, NOW MY INSURANCE COMPANY NOTIFIED ME TO NOT DRIVE THE JEEP AS IT'S NOT SAFE, AND I"M AWAITING THEIR SPECIALIST TO COME LOOK AT THE JEEP. IT IS PARKED AND I AM DRIVING ANOTHER VEHICLE. I WILL NOT TRADE IT IN BECAUSE I DON'T WANT SOMEONE TO BE KILLED DUE TO WHATEVER THIS PROBLEM IS THAT CHRYSLER IS REFUSING TO ACKNOWLEDGE. IF WHAT THEY STATED WAS TRUE AND THERE WAS NO PROBLEM, THEN I WOULD HAVE NO PROBLEMS WITH STOPPING OF THIS JEEP. EACH TIME THEY TELL ME THERE IS NO PROBLEM, THE PROBLEM OCCURS AGAIN. THEY HAVE A SERIOUS PROBLEM W/ THESE JEEPS. WHEN I TOOK JEEP IN TO GET REPAIRED FROM ACCIDENT ON 7-4-01 AUTO BODY SHOP OWNER SAID HE'S HAD AT LEAST 4 OTHER CHEROKEES IDENTICAL TO MINE IN HIS SHOP FOR REPAIRS OF THE SAME PROBLEM. WHAT IS WRONG WITH THESE JEEPS? WHY IS CHRYSLER REFUSING TO FIX THIS PROBLEM?*AK
Service brakes, Hydraulic, Vehicle speed control, Aug 20, 2001
BRAKING AT HIGHWAY SPEED CAUSES VIOLENT SHIMMY AND CAUSES THE VEHICLE TO LURCH TO THE LEFT OR RIGHT. DEALER TOLD ME IT WAS THE BRAKE ROTORS WARPED. THEY ARE NOT COVERED PAST 12MO/12KMILE WARRANTY. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE RECALLED AND COVERED UNDER WARRANTY.*AK
Service brakes, Hydraulic, Aug 19, 2001
I AM HAVING TO REPLACE ROTORS ON MY JEEP GRAND CHEROKEE FOR THE THIRD TIME IN 30,000 MILES. WHEN I REMOVED THE FRONT TIRES TO ROTATE THEM, I COULD GRAB THE ROTORS AND EFFORTLESSLY MOVE THEM QUITE A FEW CENTIMETERS. I AM IN FEAR OF HAVING A CATASTROPHIC FAILURE AND WILL BE REQUESTING THAT JEEP TAKE BACK MY VEHICLE AND PAY OFF THE REMAINDER OF MY LOAN. I WOULD NEVER HAVE PURCHASED THIS VEHICLE HAD I KNOWN OR BEEN TOLD BY THE DEALERSHIP THAT THERE WAS A MAJOR PROBLEM WITH THE BRAKING SYSTEM. I FEEL JEEP HAS PUT MY FAMILY'S LIVES IN DANGER IN ORDER TO MAKE A BUCK.*AK
Service brakes, Hydraulic, Power train, Aug 19, 2001
BRAKE ROTORS ARE PROBLEM NOT CORRECTED BY DEALERS,TRANSMISSON SAME,UNSAFE VEHICLE. *AK
Service brakes, Hydraulic, Aug 16, 2001
THE BRAKES BEGAN PULSING AND THE VEHICLE SHAKING WHEN STOPPING. IT GOT WORSE EACH WEEK,. I FINALLY TOOK IT IN FOR REPAIRS. 23,000 MILES IS TOO SOON FOR A COMPLETE REPLACEMENT OF ROTORS ON ANY VEHICLE! JEEP SHOULD REPLACE THEM AS DEFECTIVE.*AK
Service brakes, Hydraulic, Engine and engine cooling, Aug 15, 2001
VEHICLE STALLS. ALSO, BRAKES AND ROTORS ARE DEFECTIVE. *AK
Service brakes, Hydraulic, Aug 15, 2001
BREAK ROTORS OVERHEATED AND WARPED TWICE WITHIN 16000 MILES. *AK
Service brakes, Hydraulic, Aug 14, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Service brakes, Hydraulic, Aug 13, 2001
VEHICLE VIBRATES VIOLENTLY AT HIGHWAY SPEEDS. AT LOW SPEEDS VEHICLE SHAKES ENOUGH TO BE ANNOYING. CONSUMER WAS TOLD BY SALES MANAGER PROBLEM WOULD FIX BY ITSELF. SERVICE MECHANIC URGED CONSUMER TO DRIVE IN A LOWER GEAR. CONSUMER HAS BEEN WAITHING 2 WEEKS TO SPEAK TO A FACTORY REPRESENTATIVE.*AK
Service brakes, Hydraulic, Aug 13, 2001
ROTORS HAD TO BE REWORKED AT 10,000 MILES AN AND NOW MUST BE DONE AGAIN AT 15,000. DEALER SAID WILL ONLY COVER WHEN UNDER 12,000, KNOWN PROBLEM AND CHRYSLER FAILS TO ACKNOWLEDGE. WILL COST ME $350.00 EVERY 5-8,000 MILES? COULD BE A SAFETY ISSUE, STEERING WHEEL PULSATES A LOT WHEN THE ROTORS FINALLY GET REAL BAD. CHRYSLER SHOULD FIND AND FIX THIS PROBLEM. $30,000 VEHICLE AND WILL NEED ROTORS EVERY 5-8,000 MILES? ? ?*AK
Service brakes, Hydraulic, Aug 13, 2001
PULSATING IN BRAKE PEDAL ON LOW SPEED, VIBRATIONS AT HIGH SPEEDS, AND CONSTANT SQUEAKING, OCCURED AT APPX. 9,000 MILES. FRONT BRAKES AND ROTORS REPLACED AT 13,000 MILES. DEALER INDICATES BRAKES ARE FINE BUT THE PROBLEMS CONTINUE.*AK