2000 Jeep Cherokee

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.

Complaints by model year
  1. 1,829

Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.

Primary concernService brakes544 reports · 30% of complaints
Owner complaints1,829Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes544
  2. Hydraulic525
  3. Engine and engine cooling231
  4. Seats202
  5. Power train185
  6. Electrical system154
  7. Visibility130
  8. Latches/locks/linkages88

Recalls and investigations

  1. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  2. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  3. Exterior lightingJul 17, 2006

    CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

    AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.

    Campaign 06E065000 on NHTSA.gov

  4. Exterior lightingMar 23, 2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

    Campaign 06E026000 on NHTSA.gov

  5. Service brakes, hydraulicMar 13, 2006

    CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

    LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

    AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

    Campaign 06E022000 on NHTSA.gov

  6. Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006

    CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

    IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

    AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

    Campaign 06E011000 on NHTSA.gov

  7. Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

    THIS COULD RESULT IN A VEHICLE FIRE.

    DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 02V104000 on NHTSA.gov

Representative owner complaints: service brakes

543 reports, newest first. Show all

  1. Service brakes, Hydraulic, Jul 10, 2001

    FRONT END SHIMMIED AND STEERING WHEEL SHOOK WHEN BRAKING. RESULT - $240 ROTOR REPAIR. WAS TOLD THAT RECALL ONLY APPLIED TO 1994-98 MODELS. *AK

  2. Service brakes, Hydraulic, Jul 10, 2001

    WHEN BRAKING AT ANY SPEED, THE STEERING WHEEL VIBRATES AND THE WHOLE TRUCK SHIMMIES. MY ROTORS AND BRAKE PADS HAVE BEEN REPLACED 4 TIMES WITH ONLY 20,000+ MILES ON THE TRUCK AND IT IS OCCURING FOR THE 5TH TIME NOW. I AM VERY CONCERNED THAT THIS IS GOING TO CAUSE A SERIOUS ACCIDENT. IT IS VERY DISTURBING TO BE DRIVING AROUND IN AN UNSAFE VEHICLE THAT HAS A MAJOR PROBLEM WITH ITS BRAKING SYSTEM. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED ASAP.*AK

  3. Service brakes, Hydraulic, Jul 9, 2001

    WHEN APPLYING BRAKES, VEHICLE WOULD VIBRATE, DEALER WOULD NOT REPLACE THE WARPED ROTORS, CONSUMER HAD THEM REPLACED BY ANOTHER MECHANIC AND WOULD LIKE TO BE REIMBURSED. *SLC

  4. Service brakes, Hydraulic, Jul 8, 2001

    LETTER SENT TO DEALER AND MANUFACTURER AFTER SECOND REPAIR COMPLETED INDICATING MY CONCERN ABOUT HAVING TWO FRONT BRAKE WARP PROBLEMS IN LESS THAN 18000 MILES. I INDICATED I WAS GOING TO SUBMIT A LETTER OF CONCERN TO NHTSA. CURRENTLY HAVE A GOOD CUSTOMER RELATIONSHIP WITH THE DEALER.*AK

  5. Service brakes, Hydraulic, Jul 6, 2001

    ROTORS ARE WARPING. ALL MY FRIENDS WITH JEEPS HAVE HAD ROTORS FAIL WITHIN 20K MILES. MUST BE DEFECTIVE PARTS FROM MANUFACTURER. VEHICLE SHUDDRERS UNCONTROLLABLY WHEN BRAKING HARD. IF THE DRIVER RARELY BRAKES HARD, HE MAY NOT REALIZE THE EXTENT OF THE PROBLEM UNTIL HE FORCEFULLY APPLIES THE BRAKES. AT THAT POINT, IT IS VERY EASY TO GET INTO AN ACCIDENT. MYSELF AND THREE OTHERS HAVE ALMOST HAD ACCIDENTS BECAUSE OF THIS. WE GOT LUCKY, BUT THERE MUST BE OTHERS WHO WERE NOT LUCKY. DEALERSHIP CLAIMS THERE IS NO PROBLEM. SEARCH THE INTERNET, THERE ARE HUNDREDS OF POSTINGS ABOUT THIS PROBLEM! DO SOMETHING TO MAKE JEEP RECALL AND FIX THE PROBLEMS BEFORE SOMEONE IS KILLED. THIS IS A CAR THAT FAMILIES BUY BECAUSE IT HAS A GOOD "SAFETY RECORD, BUT IT HAS A SERIOUS DEFECT.*AK

  6. Service brakes, Hydraulic, Jul 6, 2001

    SPECIFIC PROBLEM PERTAINS TO FRONT ROTORS. FRONT ROTORS WEAR OUT EVERY 4000 TO 6000 MILES OR WHENEVER THEY GET HOT, WHICH CAUSES SERVERE PULSATION WHEN BRAKING AT SPEED OVER 45 MPH. WE ARE NOW LOOKING AT REPLACING ROTORS FOR THE 3RD TIME IN 18 MONTHS AND LESS THAN 21,000 MILES. DEALER HAS EXTENDED WARRANTY TO 36,000 MILES, HOWEVER WE WANT A LONG TERM SOLUTION TO THIS PROBLEM. WE HAVE TWO FRIENDS WHO OWN THE SAME CAR AND THEY HAVE THE EXACT SAME PROBLEM. *AK

  7. Service brakes, Hydraulic, Jul 3, 2001

    BRAKES BEGAN TO PULSE AT 18K AND NOW AT 22K WHEN RUNNING ABOUT 55 MPH THE VEHICLE WILL PULSES HARD AND MAKES IT DIFFICULT TO CONTROL WHEN TRYING TO STOP. THIS IS VERY DANGEROUS WHEN IN HEAVY TRAFFIC OR ON WET ROADS.*AK

  8. Service brakes, Hydraulic, Jul 2, 2001

    ROTORS WARPED PREMATURELY - CAUSE UNSAFE SHAKING WHEN APPLY BRAKES OVER 50 MPH

  9. Service brakes, Hydraulic, Air bags, Jun 29, 2001, crash

    WHILE DRIVING ABOUT 68MPH ON AN INTERSTATE, TAPPED BRAKES TO CANCEL CRUISE CONTROL, RIGHT FRONT TIRE LOCKED CAUSING ME TO LOSE CONTROL ON THE VEHICEL HIT GUARDRAIL HEAD ON AT ABOUT 55MPH. AIRBAGS DID NOT DEPLOY. TOOK VEHICEL INTO ONE DEALERSHIP 4 TIMES, SAID NOTHING WAS WRONG, TOOK IT TO ANOTHER ONCE DID NOT FIND FRONT PROBLEM BUT REPLACED MY WHOLE REAR END.*AK

  10. Service brakes, Hydraulic, Jun 28, 2001

    WHILE DRIVING AT ANY SPEED AND APPLYING BRAKES VEHICLE WILL EXPERIENCE A "BOUNCE" IN FRONT WHEELS, AND STOPPING DISTANCE INCREASED DUE TO POOR PERFORMANCE OF THE BRAKING SYSTEM. DEALERSHIP HAS EXAMINED THE VEHICLE THREE TIMES FOR THIS PROBLEM ,AND REPLACED THE BRAKE PADS AND ROTORS. THESE REPAIRS HAVE FAILED TO REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

  11. Service brakes, Hydraulic, Jun 28, 2001

    IF I WAS TRAVELING AT A CERTAIN SPEED AND I APPLIED MY BRAKES, MY STEERING WHEEL BEGAN TO VIBRATE. I DIDN'T THINK ANYTHING OF IT. MY JEEP WAS LESS THAN SIX MONTHS OLD AND THERE COULDN'T BE ANY PROBLEMS WITH IT....YET. I BLEMED THE ROAD CONDITIONS AND DIDN'T THINK MUCH ABOUT IT. THE VIBRATIONS GOT WORSE BUT THE ROADS WHERE THE SAME. I TOOK IT IN THE DIRECT AUTO PLAZA, IN EL CENTRO CA. AND THEY SAID IT WAS MY ROTORS, THEY WERE WARPED. THEY SAID THAT IT WAS "NORMAL" WEAR AND TEAR AND THAT WARRANTY WOULD NOT COVER THE FIXING OF THE ROTORA. THEY WHERE GOING TO CHARGE ME 350.00. I AM FRUSTRATED BECAUSE IF THIS IS NORMAL WEAR AND TEAR I DON'T KNOW IF I COULD AFFORD TO BE PUTTING 350.00 ADDITIONAL MONEY IN TO "NEW" VEHICLE EVERY 12-15 THOUSAND MILE. I FEEL THAT THE ROTORS ARE DEFECTIVE AND SHOULD BE REPLACED UNDER WARRANTY.*AK

  12. Service brakes, Hydraulic, Jun 27, 2001

    WAS APPLYING BRAKES TO SLOW DOWN VEHICLE STARTED TO VIBRATE. TOOK TO DEALERSHIP. WAS INFORMED BY MECHANIC BRAKE ROTORS WERE WARPED AND WERE SEPARATING. WAS NO RECALL ON VEHICLE. ROTORS CAN BE REPLACED.*AK

  13. Service brakes, Hydraulic, Jun 27, 2001

    WHEN DEPRESSING BRAKES TO SLOW DOWN STEERING WHEEL WOULD SHAKE ROUGHLY. DEALER HAS REPAIRED BRAKE PROBLEM TWO TIMES, AND VEHICLE IS IN NEED OF THIRD REPAIR. ROTORS ARE TOO THIN TO TURN. PLEASE PROVIDE FURTHER INFORMATION.*AK

  14. Service brakes, Hydraulic, Jun 27, 2001

    CONSUMER STATES VEHICLE VIBRATES WHEN BRAKES ARE APPLIED, CONSUMER TOOK VEHICLE TO INDEPENDENT MECANIC AND WAS TOLD THAT THE ROTORS WERE EXTREMELY OUT OF ROUND.*JB

  15. Service brakes, Hydraulic, Jun 26, 2001

    FRONT END WAS PULSATING WHEN APPLYING BRAKES, STOPPING DISTANCE WAS NORMAL. FRONT ROTORS WERE WARPED, AND PADS NEEDED TO BE REPLACED. CONSUMER HAD ROTORS RECUT,THEN INSTALLED THEM AGAIN. CONSUMER FELT THAT RECALL IN 1999, AND EARLIER MODELS FOR ROTORS SHOULD INCLUDE 2000 MODEL.*AK

  16. Service brakes, Hydraulic, Jun 26, 2001

    HIGH PULSATING IN BRAKES, ONLY WARR. 12,000 MILES,SHOULD HAVE RECALL, VERY UNSAFE, HAD ROTORS TURNED AND NEW PADS, SAME PROBLEM STARTING AGAIN, I HAVE NOT FOUND A 2000 GRAND CHREOKEE OWNER THAT HAS OVER 12,000 MILES ON IT THAT HAS NOT HAD THE SAME PROBLEM. *AK

  17. Service brakes, Hydraulic, Jun 19, 2001

    VEHICLE VIBRATES WHEN LIGHTLY APPLYING BRAKES AT HWY. SPEEDS THIS CONDITION APPEARS AT FIRST TO BE A ALIGNMENT PROBLEM UNTIL YOU DISCOVER THAT IT ONLY HAPPENS WHEN YOU ARE APPLYING BRAKES THIS PROBLEM AFTER INQUIERING WITH OTHER PEOPLE SEEMS TO BE A COMMON OCCURENCE IT IS MY BELIEF AFTER TALKING TO OTHER PEOPLE THAT THIS COMPLAINT HAS BEEN CONVEYED TO THE DEALER AND HAVE BEEN TOLD THAT THIS IS ONLY COVERED UP TO 12000 THE MFG.I PRESENTLY HAVE 14760 MIL. THIS COULD A MUCH BIGGER PROBLEM WHEN SOMEONE WHO IS NOT USED TO THE VEHICLE OR HAS NOT BEEN WARNED OF THIS PROBLEM .*AK

  18. Service brakes, Hydraulic, Air bags, Seats, Jun 18, 2001, crash

    CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND ANOTHER VEHICLE SUDDENLY STOPPED. IN ORDER FOR TO AVOID THE OTHER VEHICLE, SHE WENT INTO GUARDRAIL. WHEN CONSUMER APPLIED ANTI-LOCK BRAKES VEHICLE SKIDDED AND LOCKED UP. INTERIOR REAR SEAT WASN'T PROBERLY BOLTED , SEAT CAME OUT FROM FLOOR. IT WAS SECUED. FRONT AIRBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM. *AK

  19. Service brakes, Hydraulic, Jun 16, 2001

    ROTORS HAVE NEEDED TO BE TURNED TWICE AT 8000 MILE INTERVALS. *AK

  20. Service brakes, Hydraulic, Jun 14, 2001

    WHEN APPLYING BRAKES STEERING WHEEL VIBRATES. DEALER HAS INSPECTED AND DETERMINED THAT FRONT BRAKE ROTORS WERE BAD.CONSUMER STATED THAT DEALER HAS REPLACED FRONT BRAKE ROTORS, BUT NOT FRONT BRAKE PADS. *AK

  21. Service brakes, Hydraulic, Jun 13, 2001

    THE BRAKES STARTED TO SHIMMY AT ABOUT 15,000 MILES ON THE VEHICLE. IT BECAME A SAFETY ISSUE WITH VIOLENT SHAKING WHEN DECELERATING AT 25,000 MILES AND WAS BROUGHT INTO BURNSIDE MOTORS (WHERE IT WAS PURCHASED). THE GARAGE DIAGNOSED THE ROTORS AND BRAKE PADS NEEDED REPLACING. ROTORS SHOULD NOT BE A NORMAL WEAR ITEM WITH ONLY 25,000 MILES ON A VEHICLE. DAIMLER CHRYSLER REFUSED TO COVER THE COST AND INSTALLATION OF THE NEW ROTORS.*AK

  22. Service brakes, Hydraulic, Jun 11, 2001

    ROTORS ARE PULSATING PREMATURELY DEL. CLAIMS PROBLEM COMMON NOT WARRANTY SOME FAIL AT 8000 MILES. WHY?*AK

  23. Service brakes, Hydraulic, Jun 7, 2001

    CAR WITH ABOUT 10K MILES HAS BRAKING PROBLEM. AT OVER 50 MPH, STEERING SHIMMIES AND SHAKES. DIFFICULT TO BRAKE. DEALER SAYS ROTORS NEED TO BE REPLACED. ROTORS ARE NOT AVAILABLE, ON BACKORDER. OTHER JEEPS HAVING SAME PROBLEM? DEALER EXPECTS ME TO PICK UP COST OF OVER $400. SEEMS LIKE A MFG. DEFECT ON A RELATIVELY NEW CAR. MUST DRIVE IN CURRENT CONDITION UNTIL BRAKE ROTORS ARE DELIVER. DANGEROUS SITUATION. *AK

  24. Service brakes, Hydraulic, Jun 6, 2001

    ROTORS HAD TO BE TURNED THREE TIMES AFTER EVERY 7000 - 7500 MILES DUE TO HEAT BUILD UP IN ROTORS WHEN SLOWING DOWN FROM HIGHWAY SPEEDS. THIS HEAT BUILD UP WAS CAUSING ROTORS TO WARP, AND VIBRATION IN VEHICLE. DEALERSHIP AT FIRST REPLACED BRAKE PADS IN AN EFFORT TO REDUCE HEAT BUILD UP. HOWEVER, SINCE THEN, HAD ONLY TURNED ROTORS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

  25. Service brakes, Hydraulic, Jun 4, 2001

    FRONT END AND STEERING WHEEL SHAKE BADLY WHEN BRAKING AT 40-50+ MPH. BRAKES SEEM TO "GRAB." DEALER SAYS ROTORS ARE BAD; ONLY HAS 13,300 MILES ON VEHICLE; DEALER SAYS NOT COVERED BY WARRANTY.*AK