2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints: service brakes
543 reports, newest first. Show all
Service brakes, Hydraulic, Jun 2, 2001
CONSUMER STATES STEERING WHEEL VIBRATES VIOLENTLY WHILE BRAKING AT VARIOUS SPEEDS, FRONT ROTORS WERE REPLACED TWICE AND TURNED TWICE, DEALERSHIP STATES THEY WILL NOT FIX PROBLEM AGAIN, CONSUMER WAS TOLD BY DEALER THAT THEY SEE THIS PROBLEM WITH THIS TYPE OF VEHICLE EVERYDAY. *JB
Service brakes, Hydraulic, May 31, 2001
WHEN TRAVELING NORMAL SPEED AND APPLYING BRAKES VEHICLE JERKS. BRAKES WILL STOP VEHICLE, BUT VEHICLE STARTS VIBRATING. DEALERSHIP IS AWARE OF PROBLEM. *AK
Suspension, Service brakes, Hydraulic, Vehicle speed control, Other or unspecified, May 31, 2001, crash
JEEP ACELERATED ON ITS OWN CAUSING ME TO HAVE TO STAND ON THE BRAKES(THINKING I HAD ABS) BRAKES DID NOT WORK CORRECTLY, CAUSING ME TO HIT THE BACK OF A 4X4 TRUCK AT THE SPEED OF ABOUT 15 MPH ALL BUMPER PARTS HAD TO BE REPLACED AS DID MANY OTHER PARTS AIR BAGS DID NOT GO OFF. TODAY I TOOK THE JEEP BACK TO DEALER FOR THE 4TH TIME TO TRY TO GET THING TAKEN CARE OF .ON THE 1ST TRIP I WAS TOLD THAT MY ABS BREAKS WERE WORKING FINE AND THAT THE MECHANIC FELT THEM KICK IN. TOOK IT BACK A WEEK LATER BECAUSE BREAK PEDDLE DROPPED TO THE FLOOR, AGAIN I WAS TOLD THAT ALL BREAKS WERE FINE AND THAT THE ABS WERE WORKING. ON 5/29/01 MY HUSBAND TOOK JEEP IN AND TEST DROVE IT W/ SERVICE MANAGER AND THEY DECIDED THE ABS WAS NOT WORKING AT ALL. AND THEN WE WERE TOLD THAT WE DID NOT HAVE ABS ( SALESMEN TOLD US THE JEEP HAD ABS). THE FRONT END NOW SHAKES AT ABOUT 45-55 WHEN GOING AROUND CURVES AND SOMETIMES WHEN MAKING TURNS AT LOWER SPEED. WHEN JCHRYSLER WAS CONTACTED THEY TRIED TO BLAME EVERYTHING ON ME. IT WAS MY FAULT THAT I DIDN'T CHECK TO SEE IF THE JEEP HAD ABS( WHO WOULD HAVE THOUGHT THAT IT WOULDN'T HAVE THEM AND WE DID ASK TO MAKE SURE AND WE WERE TOLD YES IT HAD THEM) AND IT WAS ALSO MY FAULT THAT AN INSPECTOR DID NOT COME OUT TO INSPECT THE JEEP AFTER THE CRASH BECAUSE I DID NOT REQUEST ONE TO ALTHOUGH NO ONE TOLD ME THAT ONE COULD COME OUT I AM SUPOSE TO BE ABLE TO FIND THIS INFORMATION OUT ON MY OWN. AS OF TODAY THE JEEP IS IN FOR SERVICE AGAIN 3RD TIME FOR BRAKE SERVICE 2ND TIME FOR FRONT END VIBRATIONS AND 2ND TIME TO HAVE THEM FIX ALL THE THINGS THEY DIDN'T DO RIGHT THE 1ST TIME. *AK
Service brakes, Hydraulic, May 30, 2001
FRONT BRAKE ROTORS WARP PREMATURELY, CAUSING VEHICLE TO VIBRATE WHEN COMIG TO A STOP. DEALER STATES THAT THIS IS COMMON. *AK
Service brakes, Hydraulic, May 18, 2001
STEERING COLUMN HAD VIBRATION THAT HAS BEEN GETTING PROGRESSIVELY WORSE. TOOK VEHICLE TO A DEALERSHIP THAT EXAMINED VEHICLE. DEALERSHIP DETERMINED THAT ROTORS WERE WARPED AND HAD TO BE RESURFACED. ALSO, PADS HAD TO BE REPLACED. *AK *JB
Service brakes, Hydraulic, May 11, 2001
I WAS TRAVELING AT 65 MPH WHEN I APPLIED MY BRAKES TO NEGOTIATE A CURVE. THE FRONT END OF THE JEEP BEGAN TO SHAKE VIOLENTLY AND I WAS NOT ABLE TO STOP IN TIME. I WENT OFF OF THE ROAD MOMENTARILY AND I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. UPON MECHANICAL INSPECTION IT WAS FOUND THAT THE ROTORS NEEDED RE-SURFACING. THE ROTORS WERE RESURFACED AND THE PROBLEM WAS ELIMINATED. THE CERTIFIED JEEP MECHANIC WHO FIZED MY VEHICLE STATED THAT HE HAS NOTICED AN UNUSUALL AMOUNT OF JEEP VEHICLES THAT NEED THEIR ROTORS RE-SURFACED WHEN HAVING LOW MILEAGE. I SEE THAT AS A DEFECT SINCE I HAVE OWNED MANY NEW CARS AND THIS IS THE FIRST TIME THAT I HAVE SEEN WHERE ROTORS HAVE TO BE RE-SSURFACED SO SOON. MY JEEP IS OWNED BY MY WIFE AND IT IS OUR FAMILY VEHICLE WHICH IS DRIVEN WITHIN IN NORMAL LIMITS. EVEN MY POLICE CAR THAT I DRIVE AT WORK (WHICH IS DRIVEN HARD) DOES NOT NEED IT'S ROTORS RE-SURFACED YET. I HAVE ALSO RE-SEARCHED AND FOUND THAT OTHER JEEP OWNERS ARE EXPERIENCING THE SAME PROBLEMS WITH ROTORS. I HOPE THAT YOU WILL LOOK INTO THIS MATTER. IN ALL MY DRIVING, I HAD NEVER EXPERIENCED SUCH A TENSE MOMENT WHEN I TRIED TO BRAKE TO NEGOTITATE THAT CURVE. I WAS DOIND 65 MPH, HOWEVER I HAD BEGAN TO SLOW DOWN FOR THE CURVE AND I COULD NOT DUE TO, IN MY OPINION, DEFECTIVE ROTORS. THANK YOU.*AK
Service brakes, Hydraulic, May 8, 2001
WHEN BRAKING EXPERIENCING VIOLENT VIBRATION DURING DEACELERATION/ ROTORS ARE WARPED AT 26,000 MILES. DRIVING CONDITIONS EXPERIENCED BY VEHICLE ARE 80% HIGHWAY DRIVING.
Service brakes, Hydraulic, May 5, 2001
SEVRE BRAKE SHUDDER WHEN SLOWING FROM HIGHWAY SPEEDS. BRAKES PULSATE WHEN APPLIED ON IN TOWN DRIVING. WE OWN 2, JEEP GRAND CHEROKEES AND HAVE THE SAME PROBLEM WITH BOTH VEHICLES. PARTS WERE BACKORDERED WHICH INDICATES THE DEMAND IS GREATER THAN THE SUPPLY. I BELIEVE CHRYSLER KNOWS THEY HAVE A PROBLEM BUT ARE FAILING TO CONSIDER THE SAFETY OF CONSUMERS. WE CONTACTED CHRYSLER TO SEE IF WE COULD GET THEM WARRANTIED. ONE THEY DID THE OTHER THEY DENIED. THIS IS OUR 3RD JEEP PURCHASE. WE REALLY DO LIKE THE VEHICLES BUT IF WE CAN'T GET SOME SATISFACTION IT MAY VERY WELL BE THE LAST ONES WE BUY.*AK
Service brakes, Hydraulic, May 3, 2001
FRONT BRAKE ROTORS WOULD VIBRATE AND SHIMMY WHEN APPLIED. PROBLEM WAS GETTING WORSE. ROTORS WERE WARPED. WOULD NEED TO HOLD TIGHT TO STEERING WHEEL FOR CONTROL OF VEHICLE.*AK
Service brakes, Hydraulic, Apr 25, 2001
ROTORS WERE PERMATURELY WARPING AT 6,000 AND AT 14,000 MILES. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER INFORMATION.*AK
Service brakes, Hydraulic, Apr 25, 2001
CONSUMER STATES WHILE DRIVING HE NOTICED A SIGNIFICANT VIBRATION WHEN BRAKING, UPON CALLING DEALERSHIP AND CHECKING WARRANTY CONSUMER FOUND THAT BRAKES WERE WARRANTED FOR 12000 MILES, FRONT BRAKE PADS AND FRONT ROTORS WERE REPLACED. *JB
Suspension, Service brakes, Hydraulic, Apr 24, 2001
THIS IS THE 2ND TIME FOR THE BRAKES SHUTTERING. ALSO, ALWAYS PULLS TO RIGHT *AK
Service brakes, Hydraulic, Apr 15, 2001, crash
REAR DISC BRAKES ON THE VEHICLE WERE DEFECTIVE FROM DATE OF PURCHASE WHICH IS WHY I HAD THE ACCIDENT DESCRIBED IN THE PREVIOUS SECTION. WHEN I ASKED MY DEALERSHIP TO CHECK THE BRAKES NUMEROUS TIMES BEFORE AND AFTER THE ACCIDENT NOTHING WAS DONE BY MY DEALERSHIP. THEY FINALLY INSTALLED NEW REAR DISC BREAKS ON 3/26/2001 WHEN I COMPLAINED ONE MORE TIME THAT THERE WAS VIBRATION IN THE STEERING WHEEL AND THE WHOLE CAR WHILE BRAKING. FROM THE TIME FRAME GIVEN IT LOOKS LIKE MY DEALERSHIP WAS TRYING TO CHARGE ME FOR NEW REAR BRAKES AFTER THE WARRANTY ON THEM EXPIRED BUT I HELD MY GROUND AND GOT IT FIXED FOR FREE. IF THE BRAKES WERE IN NORMAL CONDITION, I WOULD HAVE AVOIDED THE ACCIDENT THAT I WAS IN AND WOULDN'T HAVE HAD $5000 OF DAMAGE TO MY VEHICLE. I HAVE ALL OF THE PAPERWORK TO PROVE MY POINT.
Service brakes, Hydraulic, Power train, Wheels, Mar 26, 2001
WHENEVER PUSHING ON ABS BRAKING SYSTEM, THEY WOULD FAIL TO ENGAGE. WOULD BE VIBRATING. ALUMINUM RIMS WERE CRACKED. WHEN SHIFTING INTO 4-WHEEL DRIVE WOULD SMELL SOMETHING BURNING. TAKING VEHICLE TO DEALERSHIP.*AK ALSO, THE TRANSMISSION FAILED TO SHIFT CORRECTLY. *YH
Service brakes, Hydraulic, Mar 23, 2001
ROTORS WARP WHILE CONSUMER IS DRIVING, CAUSING BRAKE PADS TO HEAT UP. THEN WHEN GOING THROUGH WATER PADS QUICKLY COOL DOWN. THIS HAS OCCURRED ON HIS 1998, GRAND, CHEROKEE. NOTIFIED DEALER.*AK *SLC
Service brakes, Hydraulic, Mar 23, 2001
WHILE DEPRESSING BRAKES NOTICED A HARD VIBRATION IN FRONT OF VEHICLE. TECHNICIAN STATED MANUFACTURER HAD WRONG BRAKES PADS ON. *AK CONSUMER STATES THE BRAKE PADS WERE NOT DISAPATING THE HEAT AND WHILE THE DEALER REPRESENTATIVE STATED THERE WAS 50 PERCENT OF THE PADS LEFT, THE HEAT HAD WARPED THE FRONT DISCS. *SLC
Service brakes, Hydraulic, Mar 21, 2001
CONSUMER STATES WHILE TRYING TO STOP THE BRAKES SEEM TO HESISTATE, LIKE GOING OVER GRAVEL BUT THEY'LL STOP. TOOK TO A MECH AND THEY SAID IT WAS THE ROTORS.
Service brakes, Hydraulic, Mar 21, 2001
SEVERE VIBRATION WAS EXPERIENCED WHEN APPLYING BRAKES AT SPEEDS GREATER THAN 45 MPH. AT LESS THAN 7,000 MILES THE PROBLEM WAS DIAGNOSED AS "BRAKE RUN OUT" BY THE DEALER. IT APPEARS AS IF THE BRAKING SYSTEMS ARE DEFECTIVE ON THE 2000 JEEP CHEROKEE (THIS IS NOT A GRAND CHEROKEE MODEL). I BELIEVE THE USE OF COMPOSITE BRAKE ROTORS IS CAUSING THE ROTORS TO WARP UNDER NORMAL USE. THIS IS A SERIOUS SAFETY CONCERN AND MUST BE ADDRESSED IMMEDIATELY BY DAIMLER-CHRYSLER CORPORATION.*AK
Service brakes, Hydraulic, Mar 18, 2001
EXACT PROBLEM AS DESCRIBED IN SERVICE BULLETIN NUMBER 050100A. THIS IS LIKELY TO RECUR!. NO SAFETY DEFECT MENTIONED. *AK
Suspension, Service brakes, Hydraulic, Mar 17, 2001
GOING 40 MPH FRONTEND BOUNCES,&PUTTING ON BRAKES,IT BOUNCES. *AK
Service brakes, Hydraulic, Mar 12, 2001
CONSUMER COMPLAINS THAT ROTOR, WHEN BRAKES ARE APPLIED, WILL FORCE VEHICLE TO JUMP INTO ANOTHER LANE OF TRAFFIC. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Service brakes, Hydraulic, Feb 20, 2001
STEERING COLUMN VIBRATES WHEN BRAKES ARE APPLIED, ESPECIALLY DOWN HILL, CAUSING VEHICLE TO SHIMMY. STRONG VIBRATION ALLOWS CONSUMER NOT TO HAVE FULL CONTROL OF VEHICLE. DEALER ADVISED THAT BRAKES WARPED DUE TO OVERHEATING. *AK *SLC
Service brakes, Hydraulic, Feb 20, 2001
HAD REPLACED BRAKE ROTORS TWICE AND IS HAPPENING A THIRD TIME. CHRYSLER NEEDS TO BE INFORMED BY SOMEONE WITH AUTHORITY AND ACTION NEEDS TO BE TAKEN TO FIX THE PROBLEM. I HAVE ASKED FOR A REPLACEMENT VEHICLE AND WAS TOLD "NO" BY A SECRETARY OF CHRYSLER. THERE IS NO WAY OF TALKING TO ANYONE WHO HAS ANY STANDING OR WHO MAKES THESE DECISIONS. PLEASE HELP. SPENT A LOT OF MONEY ON VEHICLE THINKING THAT IT IS RELIABLE. PLEASE RESPOND WITH SOME ADVICE. *AK
Service brakes, Hydraulic, Jan 31, 2001
WHEN APPLYING THE BRAKES, THERE IS AN ABNORMAL AMOUNT OF DISTURBING BRAKE SQUEALING, EVEN IN OPTIMAL DRIVING CONDITIONS, BRAKE PADS CHANGED, BRAKE SQUEALING CONTINUES TO BE A PROBLEM. CJ
Service brakes, Hydraulic, Jan 30, 2001
FRONT BRAKE ROTORS HAVE BEEN REPLACED ,AND REAR SECONDARY BRAKE PADS AND SHOES WERE CRACKED DOWN THE MIDDLE. *AK