2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints: service brakes
543 reports, newest first. Show all
Service brakes, Air, Jul 11, 2005
2000 GRAND CHEROKEE FRONT BRAKE ROTORS WARPING/FAILING DUE TO MANUFACTURE DEFECT. JUST DAILY USAGE - BRAKES HAVE BEEN SERVICED ONCE BEFORE, AND ARE NOW GOING IN FOR REPAIR AGAIN. JEEP INTERNAL TSB'S TSB 05-003-02B - FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION DESCRIBES THIS ONOING ISSUE- THE VIBRATION IS SO BAD RIGHT NOW THAT LOSS OF VEHICLE CONTROL IS POSSIBILITY. NEXT SERVICE TO REMEDY PROBLEM IS JULY 14,2005
Service brakes, Hydraulic, Jun 23, 2005
DT: THERE IS A SHIMMY WHEN BRAKING AND IT IS WORSE WHEN GOING OVER 40 MPH. THIS CAUSES THE ROTORS TO WARP AND THE BAKE PADS TO WEAR OUT FASTER. THE MANUFACTURER RECOMENDES THAT THE BRAKE CALIPERS BE REPLACED WITH AFTER MARKET CALIPERS. *JB
Service brakes, Hydraulic, Tires, Jun 9, 2005
DT: SINCE THE PURCHASE OF THE VEHICLE, ESPECIALLY ON THE HIGHWAY, THERE WA S VIBRATION AND SHIMMYING WHEN BRAKING,. HAD THE ROTORS TURNED, REPLACED, AND TURNED AGAIN. IN MAY 2004 FOUND THAT ALL OF THE ROTORS WERE WARPED. IN NOVEMBER 2004, THEY DID FIND A VERY SLIGHT VIBRATION, BUT THEY DID NOTHING ABOUT IT. TOOK VEHICLE TO DEALERSHIP 5 TIMES, AND IS TAKING WAS BACK IN NEXT WEEK. THIS RESULTED IN REPLACING THE TIRES EARLY.*AK
Service brakes, Air, Jun 8, 2005
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO THAT HAS PROBLEMS WITH THE FRONT BRAKES SINCE I BOUGHT IT. THE VEHICLE HAS 30,725 MILES ON IT AND I HAVE HAD THE BRAKES REPLACED 3 TIMES. AT AROUND 12,000 MILES, THE CAR BEGAN TO VIBRATE, SHAKE AND PULL TO THE LEFT WHENEVER I DECELERATED. I BROUGHT IT BACK TO THE DEALER AND THEY RESURFACED THE BRAKE ROTORS. AT 30,000 MILES THE SAME THINGS BEGAN TO OCURR, EXCEPT THAT THE PULLING EFFECT WAS MORE PRONOUNCED, WHERE I ACTUALY HAD TO TURN THE WHEEL TO THE RIGHT AS I CAME TO A STOP. AFTER READING COMPLAINTS FROM FELLOW JEEP OWNERS (MODEL YEAR 1999-2004) WHO HAVE HAD THE SAME OR WORSE EXPERIENCE, I HAD AFTERMARKET ROTORS PUT ON MY VEHICLE BY A NON-JEEP MECHANIC. I BELIEVE THAT THE MANUFACTURER IS USING OEM ROTORS THAT ARE MADE OUT OF INFERIOR MATERIALS. IN ADDITION, I AM REASONABLY SURE THAT A CLASS ACTION SUIT HAS ALREADY BEEN BROUGHT AGAINST JEEP BY THE MASON LAW FIRM REGARDING THIS EXACT PROBLEM.
Service brakes, Hydraulic, May 29, 2005
I PURCHASED MY 2000 JEEP GRAND CHEROKEE IN 2002. CHRYSER PURCHASED IT BACK FROM THE ORIGINAL OWNER DUE TO A BRAKE ISSUE. THE DEALER ASSURED ME THE PROBLEM WAS RESOLVED. WITHIN SIX MONTHS THE VEHICLE BEGAN TO SHAKE VIOLENTLY UPON BRAKING. THE DEALER RESURFACED THE ROTORS AND IT WAS OKAY FOR A FEW THOUSAND MILES, THEN BEGAN THE SEVERE SHAKING AGAIN. CHRYSLER AND THE DEALERSHIP HAVE REFUSED TO PROVIDE A SOLUTION. WE HAVE SINCE REPLACED THE ROTORS BY AN INDEPENDENT MECHANIC AND THE PROBLEM HAS RE-OCCURED. I HAVE SINCE READ NUMEROUS COMPLAINTS ON THE INTERNET ABOUT A BAD DESIGN THAT CONTINUES TO WARP THE ROTORS.
Service brakes, Hydraulic, May 23, 2005
IN OCT 2000 LIS. A JEEP FROM DAMIOLIER CHYSLER. IN 2002 THE JEEP WAS ALL OVER THE ROAD TOOK TO THIER SHOP THEY CUT THE ROTTERS THE JEEP ONLY HAD 6,000 MILES IN THE YEAR 2003 HDA TO RETURN NOT EVEN A YEAR HAD GONE BY AND THEY RE-CUT THE ROTORS WITH ONLY 12,000 MILE ON THE JEEP[. THIS IS THE YEAR 2005 THE JEEP HAS ONLY 24,000 MILES AND SINCE DEC. 2004 IT STARTED AGAIN. THE PLACE WHERE I GOT THE CAR IS NO LONGER IN NJ NOW IT WILL COST ME 500.00 TO FIX SOMETHING WHICH SHOULD HAVE BEEN FIX RIGHT THE FIRST TIME.
Service brakes, Hydraulic, May 20, 2005
DT: BRAKES WERE A CONSTANT PROBLEM THAT BEGAN AT 80,00 MILES. ROTORS HAVE BEEN REPLACED EVERY 8000 MILES. DEALER REPORTED IT WAS A WEAR AND TEAR ISSUE. VEHICLE WAS REGULARLY SERVICED. BRAKES BEGAN SHOWING A WEARING PROBLEM. ROTORS BECOME WARPED AND W-WHEEL ANTI LOCK BRAKES BECAMEE DEFECTIVE. HAPPENED WHILE DRIVING IN ALL WEATHER CONDITIONS. *AK
Service brakes, Hydraulic, May 18, 2005
WHEN APPLYING BRAKES AT SPEEDS OF AROUND 30 MPH OR MORE THE VEHICLE'S FRONT END SHIMS VIOLENTLY. THE VEHICLE SHAKES AS THE FRONT WHEELS ARE SEEN OSCILLATIONS FROM RIGHT TO LEFT, WHICH RESULTS IN A LOST OF STEERING. THE DEALER ATTRIBUTES THIS TO WARPED ROTORS. WHILE WARPED ROTORS MAY CAUSE A BRAKING ISSUE THEY SHOULD NOT CAUSE OSCILLATIONS IN THE FRONT WHEELS. REPLACING THE ROTORS AND PADS MIGHT TEMPORARILY IMPROVE THE PERFORMANCE IT WILL NOT CORRECT THE UNDERLYING PROBLEM OR DESIGN FLAW THAT CAUSES THE OSCILLATIONS IN THE STEERING OF THE FRONT WHEELS
Service brakes, Hydraulic, Apr 26, 2005
VEHICLE PURCHASED ON 3/26/00. CURRENTLY MILEAGE UNDER 30,000 MILES. BEEN EXPERIENCING FAILURE WITH ROTOR SINCE THE FIRST YEAR OF PURCHASE OF THE NEW VEHICLE WHICH VIBRATED VIOLENTLY WHEN STEPPING ON BRAKES OVER 20 MILES PER HOUR. BELOW ARE THE DATES REQUIRING SERVICE AND/OR REPLACEMENT OF ROTOR. 2/29/2000, 5/31/2001, 0/24/2001, 06/06/2002, 05/07/2003, 1/24/2003, 5/17/2004 04/04/2005. ACCORDING TO THE NHSTA DATA BASE, THERE ARE 217 COMPLAINTS ON THE ROTOR POSSIBLE DEFECT ON THIS MODEL. ITS NOT REASONABLE FOR A CONSUMER PURCHASING A NEW VEHICLE TO EXPECT REPLACEMENT OF ROTORS ONE AND SOMETIMES TWICE A YEAR. HAVE CONTACTED REGIONAL DIVISION OF CHRYSLER IN THE PAST YEARS, AND HAVE GOTTEN SERVICED. THIS YEAR, WITH THE NEW DIVISION MANAGER THOMAS SMITH, HE STATES THAT HE HAS NOT BEEN AWARE OF THE ANY PAST COMPLAINTS OF THE ROTOR AND THAT IT IS A USER ERROR. IN ADDITION, HE REFUSES TO PROVIDE AN E-MAIL OR MAILING ADDRESS TO DOCUMENT THE INCIDENT. TREMENDOUSLY CONCERNED FOR THE SAFETY OF THE VEHICLE. REQUESTING FOR AN INVESTIGATION. I WILL BE MORE THAN HAPPY TO FAX OR MAIL PAST SERVICE RECORDS. LOOK FORWARD TO YOUR GUIDANCE. *AK
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Structure, Wheels, Apr 6, 2005
2000 JEEP CHEROKEE ENGINE STOPPED WITHOUT WARNING.***NO ANSWER REQUIRED***. *MR THERE WAS A HOLE IN THE PISTON. AFTER THE DEALER INSPECTED THE VEHICLE, THEY STATED THERE WAS NOT ENOUGH COOLANT IN THE SYSTEM WHICH CAUSED THE FRONT FROST PLUG HEATER TO COME OUT AND THAT THE NO 1 AND 2 PISTON MELTED DOWN. THE CONSUMER HAD TO REPLACE THE ENGINE WITH ONLY 42,000 MILES ON THE VEHICLE. THE ROTORS WERE REPLACED TWICE. THE RUBBER AROUND ALL FOUR DOORS SHRUNK TO THE POINT THAT WIND AND WATER WOULD COME THROUGH. PERIODICALLY, WHEN THE VEHICLE WAS LOCKED THE HEADLIGHTS AND TAILLIGHTS WOULD COME ON AND GO OFF FOR A FEW MINUTES. THE CHROME ON THE WHEELS WAS CORRODED AND COMING OFF. THE FRONT PASSENGER ELECTRIC LOCK WAS MAKING A STRANGE NOISE WHEN THE DOORS WERE LOCK OR UNLOCKED. *JB
Service brakes, Hydraulic, Mar 25, 2005
THE BRAKE ROTORS HAD TO BE REPLACED THE FIRST TIME AT 12000 MILES. VEHICLE HAS BEEN TO THE REPAIR SHOP THREE TIMES. THEREAFTER, EVERY 10,000 MILES THE ROTORS HAD TO BE REPLACED. CONSUMER STATED THE ROTORS WILL NOT HOLD UP UNDER NORMAL DRIVING CONDITIONS. WHILE DRIVING, THERE IS A STRONG VIBRATION UPON STOPPING THE VEHICLE. *AK
Service brakes, Hydraulic, Latches/locks/linkages, Mar 25, 2005
PURCHASED THE 2000 JEEP GRAND CHEROKEE IN MAY 2003. I WAS FILLING UP MY CAR WITH GAS WHEN SOMEONE ELSE ASKED IF I EVER HAD PROBLEMS WITH MY BRAKES. AT THAT POINT I DIDN'T. IN APRIL 2004, I WAS DRIVING ON THE HIGHWAY AND NOTICED THAT THE CAR WOULD SHAKE UNCONTROLLABLY WHEN APPLYING THE BRAKES. DIDN'T SHAKE AS BAD IN CITY DRIVING. I WENT TO MY LOCAL CAR REPAIR SHOP AND THEY TOLD ME THE ROTORS WERE WARPED. PAID TO HAVE THE ROTORS SPUN. NOW IT'S A YEAR LATER AND THE CAR IS SHAKING UNCONTROLLABLY ON THE HIGHWAY. DIDN'T THINK I WAS GOING TO BE ABLE TO STOP FROM HITTING THE CAR IN FRONT OF ME. NOW I HAVE DONE RESEARCH ON THE INTERNET AND SEE THAT THIS IS A KNOWN PROBLEM AND THAT IT IS LISTED IN THE TECHNICAL SERVICE BULLETIN FROM JEEP IN 2002. THIS IS MY FAMILY CAR! I TOO HAVE HAD TO REPLACE THE 2 OF MY DOOR MOTORS AND 1 OF MY WINDOW MOTORS. I CAN'T BELIEVE THAT THERE ARE THIS MANY COMPLAINTS AND NO ONE IS FORCING JEEP TO PUT A RECALL ON THE ROTORS.*AK
Service brakes, Hydraulic, Mar 9, 2005
WHILE APPLYING THE BRAKE PEDAL VEHICLE VIBRATED UNCONTROLLABLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. DRIVER INSPECTED THE VEHICLE, AND NOTICED THAT THE ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
Service brakes, Hydraulic, Feb 5, 2005
MY 2000 JEEP CHEROKEE WAS PURCHASED NEW IN 2000. SINCE THEN, MY FRONT BRAKES AND ROTORS HAVE HAD TO BE REPLACED EVERY 7000 MILES. THE DEALER REPLACED THEM AT 7000 MILES AND AFTER THAT REFUSED. SAID IT WAS NORMAL WEAR AND TEAR AFTER 10,000 MILES AND NOT UNDER WARRANTY. SAID IT WAS BECAUSE I DRIVE MY VEHICLE FOR WORK (POST OFFICE) AND STOP A LOT. THERE ARE 35 PAGES OF COMPLAINTS ON THE INTERNET STATING EXACTLY THE SAME PROBLEM AT EVERY 7000 MILES AND 54 COMPLAINTS ON YOUR SITE WITH THE SAME PROBLEM. WHEN THE ROTORS WARP, THE CAR IS VERY DIFFICULT TO STOP SAFELY AT 40 TO 55 MPH. APPARENTLY, CHRYSLER HAS HAD THIS COMPLAINT SINCE 1998 THRU 2003. WHY HASN'T THERE BEEN A RECALL? A SAFETY VIOLATION?*JB
Service brakes, Hydraulic, Jan 26, 2005
WHEN BRAKING AT HIGH SPEEDS VEHICLE VIBRATES HEAVILY. DEALERSHIP REPLACED THE BRAKES EVERY 3000 MILES. THE PROBLEM HAS NOT BEEN RESOLVED.*AK
Service brakes, Hydraulic, Jan 26, 2005
CONSUMER HAS HAD THE BRAKES REPLACED NUMEROUS TIMES. AFTER STEPPING ON THE BRAKES THE STEERING WHEEL SHAKES. MANUFACTURER STATES THERE IS NOTHING WRONG WITH THE BRAKES, THIS IS NORMAL WEAR.*AK
Service brakes, Hydraulic, Jan 22, 2005
2000 JEEP GRAND CHEROKEE SINCE PURCHASE, VIBRATES WHEN BRAKES APPLIED AT HIGHWAY SPEEDS, IS ALSO CAUSING UNEVEN FEATHERING/WEAR ON FRONT TIRES. I GAVE UP ON BIGELOW MOTORS, BELLEVILLE, NJ EVER HELPING ME FROM THE START, AS THEY CONTINUED TO DENY THAT THERE WAS A PROBLEM. I WAS ADVISED THAT CHRYSLER KNOWS THE CALIPER WARP IN THIS MODEL OF CHEROKEE AND BOTH THE CALIPERS AND ROTORS WILL NEED TO BE REPLACED. THERE IS NO RECALL ON THIS AS YET BUT THERE CERTAINLY SHOULD BE. I HAVE BEEN READING OTHER COMPLAINTS ON THIS MODEL OF JEEP AND THE MANUFACTURER HAS HAD REPEATED BRAKE PROBLEMS WHICH GO UNADDRESSED AND COST OWNERS A LOT OF MONEY TO FIX OR GET TO THE PROBLEMS. CHRYSLER OBVIOUSLY IS NOT RESPONDING DELIBERATELY. SOMEONE NEEDS TO INVESTIGATE THE BRAKE PROBLEMS WITH JEEP GRAND CHEROKEE AND FIND OUT WHY THEY CAN NOT BE FIXED ONCE AND FOR ALL. THE CONSUMER IS NOT BEING INFORMED OF THE POTENTIAL BRAKE PROBLEMS AND THUS CAN NOT MAKE AND INFORMED DECISION WHEN PURCHASING A NEW VEHICLE . IN THE END MONEY OUT OF CONSUMERS POCKETS AND NO PROTECTION FROM FRAUD BY THE MANUFACTURER. I HAVE HAD THE BRAKES REPAIRED ALMOST A DOZEN TIMES AT A COST OF ALMOST $450 FOR EACH REPAIR!!! THIS IS AN OUTRAGE, SO PLEASE HELP. I NEED SOME GUIDANCE. *JB
Service brakes, Hydraulic, Dec 20, 2004
VEHICLE FIRST STARTED VIBRATING WHEN BRAKING IN 2000. TOOK IT IN TO THE DEALERSHIP AND THE REPLACED THE ROTORS. SINCE THEN I HAVE HAD IT IN ABOUT EVERY 6 TO 8 MONTHS FOR THE SAME REPAIRS. WHEN I TAKE IT IN TOMORROW IT WILL BE THE 6TH TIME. THIS TIME THEY ARE CLAIMING THAT WARRANTY NO LONGER COVERS IT. WITH THIS MANY COMPLAINTS REGARDING THE BRAKES, WHY HASN'T THERE BEEN A RECALL TO FIX IT PROPERLY?*AK
Service brakes, Hydraulic, Dec 15, 2004
WE OWN A 2000, JEEP, GRAND CHEROKEE AND CURRENTLY HAS APPROXIMATELY 61,000 MILES. BESIDES THE PAINT PEELING PROBLEM ..... WHICH WAS FIXED, WE STILL HAVE THE VIBRATING, SHUDDERING BRAKE PROBLEM . TWICE A YEAR SINCE THE CAR WAS NEW, WE HAVE HAD TO HAVE BRAKE (ROTOR) REPAIRS . CHRYSLER HAS PAID UNTIL LAST MONTH. I HAD TO BEG FOR THEM TO AT LEAST NOT CHARGE ME FOR THE PARTS. I HAD TO PAY $82 FOR LABOR. IT HAS COME TO THE POINT WITH THE MILEAGE .THAT THEY WILL NOT REPLACE THE BRAKES FOR FREE ANYMORE. I AM NOT HARD ON THEM....I WORK 1 MILE FROM MY HOME .THAT IS WHY I ONLY HAVE 61,000 MILES ON IT. WHAT I WANT IS A GUARANTEE FROM CHRYSLER THAT FOR THE LIFE OF MY JEEP GRAND CHEROKEE, THEY WILL REPAIR THIS PROBLEM OF THERE'S FREE OF CHARGE. THERE ARE THOUSANDS OF OTHER OWNERS WHO HAVE THE SAME COMPLAINT. WHEN WILL CHRYSLER FINALLY ADMIT THIS IS A PROBLEM AND ISSUE A RECALL ??*AK
Service brakes, Hydraulic, Nov 23, 2004
I OWN A 2000 JEEP GRAND CHEROKEE. I BOUGHT THIS SUV USED IN 01/2004 AND HAVE READ SEVERAL COMPLAINTS CONCERNING THE BRAKING SYSTEMS OF THIS VEHICLE. I AM NOW EXPERIENCING THE SAME PROBLEM AS THESE PEOPLE ARE AND I'M WONDERING WHY NOBODY IS DOING ANYTHING ABOUT IT! THE PROBLEM WITH THIS VEHICLE IS THAT YOU GET A PULSATING ACTION WHEN BRAKING AND THE BRAKES NEED TO BE REPLACED EVERY 3,000 MILES OR SO. I'VE NEVER COME ACROSS THIS PROBLEM WITH ANY OTHER VEHICLES I'VE OWNED AND I'M EXTREMELY SURPRISED THIS VEHICLE HASN'T BEEN RECALLED FOR THIS PROBLEM AS MANY OTHER PEOPLE, COUNTLESS OTHERS, COMPLAIN ABOUT THE SAME THING. AS YOUR ORGANIZATION KNOWS, THIS CAN BE A SERIOUS SAFETY HAZARD AS THIS PROBLEM ISN'T COVERED BY JEEP UNDER WARRANTY AND WE, THE CONSUMER, CAN'T AFFORD TO REPLACE BRAKES THIS OFTEN. THE BRAKES IN MY JEEP ARE SO HORRIBLE THAT WHEN I BRAKE AT 55 MPH, I FEEL IT'S UNSAFE TO DRIVE. MY STEERING WHEEL SHAKES SO MUCH THAT IT'S HARD TO CONTROL. AFTER READING MANY PEOPLE'S OPINIONS ABOUT THE GRAND CHEROKEE, I FOUND THAT MANY OF THESE OWNERS HAVE THE SAME PROBLEM. *JB
Service brakes, Hydraulic, Nov 21, 2004, crash
FRONT BRAKE ROTORS AND PADS REPLACED 4 TIMES IN 40,000MILES. CHRYSLER EVEN REPLACED THEM AND FRONT CALIPERS THE FIRST TIME. THE LAST TIME THEY WERE REPLACD WAS A MONTH BEFORE THE ACCIDENT. FOR THE 4TH TIME, STEERING WHEEL AND PEDAL VIBRATE WHEN BRAKING SUDDENLY.I LOST CONTROL AND ROLLED THE 2000 GRAND CHEROKEE INTO A GUARD RAIL. *AK
Service brakes, Hydraulic, Nov 15, 2004
ROTORS BAD ON VEHICLE. THIS HAS BEEN GOING ON FOR A LONG TIME AND I THOUGHT THAT IT WAS NORMAL VEHICLE MAINTAINENCE. I WAS WATCHING THE NEWS AND FOUND THAT THIS PROBLEM IS A KNOWN FACTORY DEFECT FOR JEEPS FROM 1999-2004. I HAVE HAD THEM TURNED ONCE ALREADY AND IT WAS A TEMPORARY FIX. *AK
Service brakes, Hydraulic, Nov 9, 2004
VEHICLE HAD MUTIPLE PROBLEMS WITH THE BRAKES. THIS HAS CAUSED THE BRAKES TO BE REPLACED THREE TIMES WITHIN THE YEAR, AS WELL AS HAVING THE CALPERS AND ROTORS REPLACED.*AK
Service brakes, Hydraulic, Nov 8, 2004
CONSUMER STATED THE FRONT BRAKES WARPED. AS A RESULT, FRONT END SHOOK. *AK
Suspension, Service brakes, Hydraulic, Power train, Latches/locks/linkages, Nov 2, 2004
THE VEHICLE'S BRAKES AND ROTORS HAVE HAD TO BE REPAIRED OFTEN. *NM THE CONSUMER WAS TOLD THAT THE ROTORS WERE TOO SMALL FOR THE VEHICLE. THE CONSUMER HEARD A POP NOISE WHEN TAKING OFF OR STOPPING INTERMITTENTLY. THE VEHICLE SHIMMIED AT 60 MPH AND WHEN THE VEHICLE SLOWED DOWN. OIL LEAKED FROM THE FRONT DIFFERENTIAL. THE VEHICLE DOOR LOCK MADE A BAD GRINDING NOISE WHEN THE CONSUMER USED THEY KEY TO ACCESS THE VEHICLE. *TC *JB