2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints: visibility
134 reports, newest first. Show all
Visibility, Nov 17, 2009
2000 JEEP GRAND CHEROKEE LIMITED BLEND DOORS. *TR
Visibility, Oct 12, 2009
2000 JEEP GRAND CHEROKEE, PASSANGER SIDE HEAT DOES NOT WORK - BLOWS COLD AIR - AGAIN (10/09)! FIXED THIS ONCE BEFORE IN 2006 (ISH) FOR APPROX $800. *TR
Visibility, Jun 23, 2009
WE OWN A 2000 JEEP GRAND CHEROKEE LAREDO. IT JUST STARTED BLOWING COLD AIR ONLY OUT OF THE DRIVERS SIDE VENTS AND HOT AIR OUT OF THE PASSENGERS SIDE VENTS. WE UNDERSTAND IT IS A BLEND DOOR MALFUNCTION WHICH IS WIDESPREAD AMONG 1998-2004 JEEP GRAND CHEROKEE OWNERS. WE CALLED OUR LOCAL JEEP DEALER AND THEY ESTIMATED IT WOULD COST BETWEEN $800 AND $2000 TO FIX AS THEY WOULD HAVE TO PULL THE ENTIRE DASH OUT OF THE CAR. THIS IS SIMPLY UNACCEPTABLE FOR AN OWNER TO HAVE TO PAY ALL OF THIS MONEY TO REPAIR A MANUFACTURING DEFICIT IN THE ORIGINAL DESIGN. ABOUT EVERY JEEP OWNER WE KNOW HAS FACED THIS PROBLEM. WE FEEL YOU SHOULD DEMAND THAT JEEP RECALLS ALL OF THE JEEPS AND FIX THEM AT THEIR EXPENSE. *TR
Visibility, Jun 17, 2009
HEATING/AIR CONDITIONING COMPONENTS FAIL DUE TO FAULTY COMPONENTS (BLEND DOORS, A COMPONENT KNOWN TO FAIL FREQUENTLY) CAUSING WINDSHIELD FOGGING, POOR VISIBILITY, LACK OF HEAT CONTROL. *TR
Visibility, Mar 12, 2009
HEATER AND DEFROSTER FAILED TO WORK AND NEARLY CAUSED AN ACCIDENT AS WINDSHIELD WOULD NOT DEFROST. PROBLEM WAS DIAGNOSED TO BE A BLEND DOOR FAILURE WITH FAILURE CODES 38,51,54 AND 56. *TR
Visibility, Mar 2, 2009
NO HEAT ON PASSENGER SIDE OF 2000 GRAND JEEP CHEROKEE. *TR
Visibility, Feb 25, 2009
I OWN A 2000 JEEP GRAND CHEROKEE LIMITED WITH 151,400 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS. *TR
Visibility, Feb 10, 2009
WHEN HEATER IS ON WE ONLY GET HEAT OUT ON THE DRIVER SIDE ONLY. COLD AIR BLOWS OUT ON THE PASSENGER SIDE. THEN NO HEAT FROM ANY SIDE OF UNIT. *TR
Visibility, Jan 26, 2009
THE VENTILATION SYSTEM IN MY 2000 JEEP GRAND CHEROKEE STOPPED WORKING COMPLETELY. IT WORKED FOR ABOUT A YEAR AFTER I BOUGHT IT AND THEN STOPPED. NOW IT JUST BLOWS OUT COLD AIR EVEN WHEN I HAVE THE HEAT ON. I CAN'T AFFORD TO HAVE IT FIXED AND I CAN'T FIX IT MY SELF. IT IS A CONSTANT NUISANCE. I LIVE IN THE MOUNTAINS WHERE IT IS FREEZING AND I HAVE TO DRIVE TO WORK IN A FREEZING CAR. MY DEFROSTER DOESN'T EVEN WORK! HALF THE TIME, I AM RIDING AROUND WITH A FOGGED UP WINDSHIELD WHICH ISN'T SAFE AT ALL. *TR
Visibility, Jan 22, 2009
I OWN A 2000 JEEP GRAND CHEROKEE. THE HEATING WORKS FINE ON THE DRIVER'S SIDE OF THE VEHICLE, BUT ONLY COLD AIR BLOWS FROM THE VENTS ON THE PASSENGER SIDE. MY INTERNET REVIEW SUGGESTS THAT IT WON'T BE LONG BEFORE I LOSE HEAT ON THE DRIVER'S SIDE. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH JEEP GRAND CHEROKEES ... AND CHRYSLER KNOWS IT. THE FIX IS VERY EXPENSIVE ... BLEND AIR DOOR ACTUATOR, OR SOMETHING LIKE THAT. THIS WILL BECOME A SAFETY HAZARD WHEN I AM UNABLE TO DEFROST THE WINDSHIELD. CHRYSLER SHOULD RECALL AND FIX! *TR
Visibility, Jan 20, 2009
2000 JEEP GRAND CHEROKEE HEATER QUIT WORKING AND MAKES IT DANGEROUS TO DRIVE IN COLD WEATHER BECAUSE YOU CAN NOT KEEP WINDOWS DEFROSTED. IT IS A KNOWN PROBLEM WITH THIS VEHICLE. *TR
Visibility, Dec 27, 2008
MY JEEP GRAND CHEROKEE WAS OPERATING PERFECTLY, AND APPARENTLY THE "BLEND DOOR" OR SOMETHING IN THE HEATING/COOLING SYSTEM IS MESSED UP. IT STARTS BLOWING COLD AIR FOR NO REASON SOME TIMES, EVEN TO THE POINT OF FOGGING THE WINDSHIELD IN COLD WEATHER. *TR
Visibility, Dec 26, 2008
SUV'S HEATER/AC MALFUNCTIONED SO THAT THERE IS NO HEAT. THERE IS AC, BUT NO DEFROST IS AVAILABLE. THE PART BROKE AND THE HEATER HAS NOT BEEN FUNCTIONING SINCE. I AM STILL TRYING TO FIX THE PROBLEM. I BOUGHT AN AUXILIARY HEATER TO DEFROST THE DRIVER'S SIDE WINDSHIELD. *TR
Visibility, Dec 23, 2008
2000 JEEP GRAND CHEROKEE. PASSENGER SIDE VENTS BLOW EXTREMELY COLD AIR, EVEN WITH THE HEAT TURNED ON. WITH NEGATIVE TEMPERATURES THIS PAST WEEK, THIS MAKES DRIVING THE VEHICLE NEARLY IMPOSSIBLE. THIS IS A WIDESPREAD ISSUE THAT IS A KNOWN VEHICLE FLAW AND EXTREMELY COSTLY TO FIX. THIS ISN'T ABOUT COMFORT, BUT ABOUT SAFETY IN WINTER WEATHER!!! *TR
Visibility, Equipment, Dec 23, 2008, fire
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE HEAT/DEFROST FUNCTION FAILED IN THE VEHICLE. DURING THE WINTER, THE CONTACT MUST REMAIN COLD IN THE VEHICLE AND THE WINDOWS BECOME FOGGY INSTEAD OF DEFROSTING. THE VEHICLE HAS BEEN TO THE DEALER TWICE AND THEY STATED THAT THERE WAS POSSIBLY A CONDENSER LEAK IN THE HEATER, WHICH CAUSED THE CONTROL LEVER FOR THE HEATING UNIT TO DETERIORATE. THE CONTACT STATED THAT THE REPAIR WAS TOO EXPENSIVE. HE HAS FOUND SEVERAL COMPLAINTS REGARDING THIS FAILURE WITH THE SAME MODEL; THEREFORE, HE BELIEVES THAT THE MANUFACTURER SHOULD ISSUE A RECALL. A RELAY SHORTED OUT DUE TO A FAILURE WITH THE HEATING MECHANISM AND THE ENTIRE VEHICLE FILLED WITH SMOKE. THERE WERE NO INJURIES. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 90,000.
Visibility, Dec 12, 2008
2000 JEEP GRAND CHEROKEE - DUAL CONTROL HEATER BLEND DOOR MALFUNCTIONS. NO HEAT ON THE PASSENGER SIDE. *TR
Power train, Exterior lighting, Visibility, Structure, Nov 26, 2008
DOOR ACTUATOR, OVERHEATING, TRANSMISSIONS SLIPPAGE (OR NOT WANTING TO SHIFT AT TIMES), TAIL LIGHTS, COOLING, HEATING (OR LACK OF). *TR
Visibility, Nov 25, 2008
I STARTED HEARING CREAKING NOISES INSIDE THE DASH SEVERAL MONTHS AGO. THIS WOULD NORMALLY OCCUR WHEN I TURNED THE ENGINE OFF, OR TURNED THE HEAT OR A/C OFF. A WEEK AGO THE PASSENGER SIDE VENTS STARTING BLOWING COLD AIR ONLY, REGARDLESS OF TEMPERATURE SETTINGS. I WAS TOLD AT MY MECHANIC THAT THIS WAS A KNOWN BLEND DOOR ISSUE WITH 1999 TO 2004 JEEP GRAND CHEROKEES. I WAS TOLD THIS WOULD BE APPROXIMATELY $1000 TO REPAIR. *TR
Visibility, Nov 5, 2008
BLEND DOOR GONE BAD PER DEALER. *TR
Visibility, Nov 4, 2008
2000 JEEP GRAND CHEROKEE BLENDER DOOR, WHICH IS LOCATED IN THE HEATER/ AIR CONDITIONER BOX. UPON LOOKING UP THIS PROBLEM, AND ASKING OTHER JEEP OWNERS, THIS SEEMS TO BE A VERY COMMON AND LARGE PROBLEM, AS WELL AS COSTLY ($800- $1200) TO REPAIR. HOW COULD THERE NOT POSSIBLY BE A RECALL ON SOMETHING AS EXPENSIVE AS THIS TO FIX. ESPECIALLY WHEN IT HAPPENS TO ALL OF THESE VEHICLES IN THE YEARS BETWEEN 1999-2004? THE ELECTRONIC DUAL AIR CONTROL WAS DEVELOPED WITH PARTS NOT BUILT TO WITH STAND THE JOB IT IS REQUIRED TO DO. *TR
Visibility, Nov 1, 2008
CLIMATE CONTROLS STOPPED WORKING. NO WARNING JUST ONE DAY STARTED BLOWING WARM AIR OUT OF PASSENGER SIDE AND COLD AIR OUT OF DRIVER SIDE. THE WINTER SEASON IS UPON US NOW AND SOMEHOW I NEED TO FIND $1400.00 SO I DON'T FREEZE WHILE COMMUTING BACK AND FOURTH FROM MY JOB. ITS A BLEND DOOR THAT STOPPED WORKING? AFTER SEARCHING AROUND FOR AN ANSWER, I FIND THAT THIS PROBLEM HAS AFFECTED AN OVERWHELMING NUMBER OF OTHER JEEP OWNERS. *TR
Visibility, Oct 30, 2008
VENTILATION SYSTEM, I HAVE A NOISE IN THE DASHBOARD AND MY VENTS ARE BLOWING COLD AIR, AND IT IS A DUAL HEATING SYSTEM. THIS IS GOING TO COST ME 800.00 TO FIX. I HEAR THIS IS A RECURRING PROBLEM IN THIS VEHICLE AND HAS ANYTHING BEEN DONE ABOUT IT. *TR
Visibility, Oct 23, 2008
THE BLOWER MOTOR RESISTOR HAS MELTED! (FIRE HAZARD) NOW WE ONLY HAVE COLD AIR BLOWING FROM OUR VENTS. NO HEAT. SOMEONE SAID IT IS THE BLEND DOORS. APPARENTLY LOTS OF PPL HAVE THIS PROBLEM! (IT IS SOON TO BE WINTER TIME) ALSO, CREAKING/MOTOR SOUNDS COME FROM THE DASH WHEN THE VEHICLE IS OFF?!?! *TR
Visibility, Oct 20, 2008
MY 2000 JEEP GRAND CHEROKEE ONLY BLOWS COLD AIR OUT OF THE PASSENGER SIDE VENTS REGARDLESS OF THE TEMPERATURE SETTING. IT HAS BEEN DOING THIS FOR SEVERAL WEEKS NOW. IT DOES NOT APPEAR THAT IT WILL EVER BE CORRECTED. *TR
Visibility, Oct 14, 2008
FAILURE OF BLEND DOORS IN HEATER/DEFOGGER OF VEHICLE. JEEP HAS KNOWN ABOUT THESE CHEAP PARTS FOR SOME TIME. THE REPAIR COSTS OVER $1000 BECAUSE IT IS LABOR INTENSIVE, THE COMPLETE DASH PANEL HAS TO BE REMOVED TO ACCESS WHERE THE BLEND DOORS ARE LOCATED. THE PART COSTS ARE ONLY ABOUT $150 AT MOST! WITH THE FAILURE COMES NO WARM/HOT AIR FROM THE HEATER, CONSEQUENTLY NO DEFROSTING OF THE WINDSHIELD.........A SEVERE VISIBILITY PROBLEM!! JEEP/CHRYSLER SHOULD BE PICKING UP ALL, OR AT LEAST MOST OF THE COST OF THIS REPAIR. THE ORIGINAL PARTS WERE CHEAPLY MADE AND ARE SUBJECT TO WEAR OUT WITHIN ONLY A FEW YEARS. I RECENTLY HAD TO PAY FOR THIS REPAIR MYSELF. I COULD NOT DO WITHOUT THE DEFROSTER DURING WINTER MONTHS. I HAD TO PAY FOR IT OUT OF MY OWN POCKET. I WOULD LIKE TO SEE JEEP/CHRYSLER REFUND SOME OF THAT COST TO ME, IT WOULD ONLY BE FAIR. DO A SEARCH ON THE INTERNET, AND YOU WILL SEE THE NUMBERS OF THESE SAME FAILURES FOR SEVERAL JEEP YEAR MODELS. *TR