2000 Jeep Cherokee

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.

Complaints by model year
  1. 1,829

Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.

Primary concernService brakes544 reports · 30% of complaints
Owner complaints1,829Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes544
  2. Hydraulic525
  3. Engine and engine cooling231
  4. Seats202
  5. Power train185
  6. Electrical system154
  7. Visibility130
  8. Latches/locks/linkages88

Recalls and investigations

  1. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  2. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  3. Exterior lightingJul 17, 2006

    CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

    AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.

    Campaign 06E065000 on NHTSA.gov

  4. Exterior lightingMar 23, 2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

    Campaign 06E026000 on NHTSA.gov

  5. Service brakes, hydraulicMar 13, 2006

    CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

    LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

    AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

    Campaign 06E022000 on NHTSA.gov

  6. Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006

    CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

    IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

    AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

    Campaign 06E011000 on NHTSA.gov

  7. Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

    THIS COULD RESULT IN A VEHICLE FIRE.

    DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 02V104000 on NHTSA.gov

Representative owner complaints

1,829 reports, newest first.

  1. Latches/locks/linkages, Jul 15, 2008

    KEYLESS ENTRY NO LONGER FUNCTIONAL ON FRONT DRIVER AND PASSENGER DOORS. LOCKS MUST BE MANUALLY OPERATED. ACTUATOR MAKES A LOUD GRINDING/DRILLING NOISE. *TR

  2. Engine and engine cooling, Jul 14, 2008

    JEEP GRAND CHEROKEE, 2000 LOSING ANTI FREEZE AND AC R134 WITH NO OBVIOUS SOURCE OF LEAK. FULLY SERVICED WITH COOLANT. ANTI FREEZE ABOUT 1/2 WEEK. AC ABOUT A CAN EVERY TWO WEEKS. *TR

  3. Equipment, Jul 9, 2008

    INTERMITTENT A/C FAILURE. BEGINNING IN 2006, COMPLAINED TO JEEP DEALERSHIP/SERVICE THAT A/C KEPT CUTTING OUT/QUITTING. EVAPORATER REPLACED. I CONTINUED TO HAVE PROBLEMS. A/C SWITCH WAS REPLACED. I CONTINUED TO HAVE PROBLEMS. COMPRESSOR WAS REPLACED. I CONTINUED TO HAVE E PROBLEMS. JEEP WAS BACK & FORTH 1/2 DOZEN MORE TIMES WITH SAME COMPLAINT. I CONTINUED TO HAVE SAME PROBLEM. NOW UP TO $2K. TOOK JEEP TO A/C SPECIALIST. THEY REPLACED ANOTHER SWITCH & SAID SYSTEM WAS OVER CHARGED...EVACUATED SYSTEM & RECHARGED - $400. JEEP CONTINUES TO EXPERIENCE SAME PROBLEM. THEY (A/C SHOP) NOW SAY COMPRESSOR CLUTCH (PART OF NEW COMPRESSOR) IS WORKING INTERMITTENTLY & JEEP SHOULD HONOR WARRANTY ON COMPRESSOR & REPAIR CLUTCH. *TR

  4. Latches/locks/linkages, Jul 8, 2008

    3 OF MY DOORS HAVE TO BE EITHER MANUALLY LOCKED OR UNLOCKED. THE KEYLESS FUNCTION NO LONGER WORKS CORRECTLY FOR THEM. BOTH PASSENGER DOORS DO NOT UNLOCK WITH THE KEYLESS/ELECTRONIC FOB, THE DRIVERS DOOR DOES NOT LOCK WITH THE KEYLESS/ELECTRONIC FOB, ONLY MANUALLY. ANYTIME THE KEYLESS/ELECTRONIC FOB IS USED A NASTY GRINDING NOISE COMES FROM 1 OR MORE OF THE DOORS. *TR

  5. Visibility, Jun 26, 2008

    THERE WERE NO EVENTS LEADING UP TO THE FAILURE. ALL OF A SUDDEN THE A/C STOPPED BLOWING COLD AIR. TURNS OUT THE AIR IS BLOWING COLD AIR UP TO THE BLEND DOOR. THE PROBLEM IS THE BLEND DOOR. *TR

  6. Engine and engine cooling, Jun 24, 2008

    MY JEEP HAS LESS THAN 90,000 MILES AND I HAVE HAD IT TOWED THREE TIMES IN ONE YEAR FOR CRANK SHAFT CENSORS JEEP PLACE REPLACED THEM EACH TIME SUPPOSEDLY. *TR

  7. Engine and engine cooling, Jun 23, 2008

    TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SPEED AUTOMATICALLY REDUCED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE STALLED ON THE HIGHWAY WITHOUT WARNING AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE FAILURE WAS RELATED TO THE FAN MOTOR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE CAUSED EXTENSIVE DAMAGE TO THE ENGINE. THE CONTACT EXPERIENCED FAILURES IDENTICAL TO THE ONES MENTIONED IN THE RECALL, BUT WAS DISPLEASED TO DISCOVER THAT HER VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

  8. Engine and engine cooling, Jun 21, 2008

    JEEP GRAND CHEROKEE, 2000' LOSING ANTI FREEZE WITH NO OBVIOUS SOURCE OF LEAK. NOW OVERHEATING TO MAX TEMPERATURE EVEN THOUGH FULLY SERVICED WITH COOLANT. *TR

  9. Visibility, Jun 21, 2008

    ONLY COLD AIR BLOWS FROM THE RIGHT SIDE VENTS ON MY 2000 JEEP GRAND CHEROKEE. THIS BEGAN THE END OF THIS PAST WINTER. THIS PROBLEM AFFECTS THE HEAT VENTS AND THE DEFROST VENT, THEREFORE CAUSES A SAFETY HAZARD, AS THE RIGHT SIDE WINDSHIELD ICES UP. FROM MY SEARCHES, THIS APPEARS TO BE A BIG PROBLEM, EFFECTING MANY JEEP OWNERS. MY MECHANIC AT THE DEALERSHIP, SAID IT WOULD BE ABOUT A GRAND TO FIX. HE ALSO DID NOT EVEN ASK ME IF I WANTED TO GET IT FIX, ALMOST LIKE IT WAS TOO TIME CONSUMING AND DID NOT WANT ME TO GET IT FIXED. SO, THEREFORE I HAVE NOT HAD IT FIXED YET. *TR

  10. Engine and engine cooling, Jun 20, 2008

    ENGINE COOLING SYSTEM FAILURE. REPLACED FAN CLUTCH, THERMOSTAT AND WATER PUMP. ENGINE STILL OVERHEATS AT IDLE SPEED. JUST OVER 100,000 MILES. *TR

  11. Engine and engine cooling, Jun 5, 2008

    WHEN I AM IDLING OR MOVING AT A SLOW SPEED MY TEMPERATURE WILL RISE CAUSING MY VEHICLE TO OVER HEAT. I'M ALSO LOSING COOLANT VERY FAST BUT CAN NOT SEE WHERE IT IS GOING. *TR

  12. Visibility, Jun 4, 2008

    THE JEEP WINDOW REGULATOR IS A KNOWN ISSUE AND MINE HAS BROKE TWICE IN ONE WEEK. I HAVE A 2000 JEEP CHEROKEE AND IT IS IN THE SHOP TO HAVE THE THIRD WINDOW REGULATOR INSTALLED. THIS IS A CONSTANT ISSUE WITH JEEPS AND SHOULD HAVE A RECALL ISSUED AND FIX THE PROBLEM. HAVE BEEN TO SEVERAL QUESTION AND ANSWER SITES ON THE INTERNET AND JEEP WILL NOT ACKNOWLEDGE THERE IS A PROBLEM. *TR

  13. Equipment, Jun 4, 2008

    THE FAILURE IS IN THE AIR CONDITIONING SYSTEM. THE FAILURE CAUSES THE AIR CONDITIONER TO ONLY BLOW COLD AIR. THE REPAIR WOULD COST BETWEEN $1500 AND $2500. *TR

  14. Engine and engine cooling, May 21, 2008

    TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. SPEED WAS NOT A FACTOR DURING THE FAILURES. THE DEALER REPLACED THE CRANKSHAFT POSITION SENSORS; HOWEVER, THE FAILURE RECURRED THREE DAYS LATER. HE TOOK THE VEHICLE BACK TO THE DEALER FOR A DIAGNOSIS, BUT NO CODES SURFACED ON THE DIAGNOSTIC MACHINE. HE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 76,000 AND CURRENT MILEAGE WAS 78,000.

  15. Engine and engine cooling, May 20, 2008

    TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH OR IDLING, THE VEHICLE SHUTS OFF. EVERYTHING ELSE IN THE VEHICLE CONTINUES TO WORK, BUT THE VEHICLE SHUTS DOWN AND WILL NOT RESTART UNTIL 10-15 MINUTES LATER. THE FAILURE IS WORSENING AND A DIAGNOSTIC WAS PERFORMED; HOWEVER, THE CAUSE OF THE FAILURE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 87,000.

  16. Latches/locks/linkages, May 16, 2008

    I WANT TO SEND A COMPLAINT ABOUT THE DOOR LOCK ACTUATORS ON OUR 2000 JEEP. I HAVE HAD TO REPLACE 4 OF THESE DUE TO THE "QUACKING" SOUND THAT EVENTUALLY SHOWS UP. IT IS A VERY ANNOYING SOUND AND BESIDES THAT THE LOCK DOESN'T WORK ANYMORE. YOU HAVE TO MANUALLY LOCK AND UNLOCK THE DOOR. THIS IS A KNOWN PROBLEM WITH THE JEEP DOOR LOCK ACTUATORS. I AM REQUESTING A RECALL BE MADE FOR JEEP TO CORRECT THE PROBLEM. *TR

  17. Latches/locks/linkages, May 15, 2008

    DRIVER SIDE PASSENGER DOOR LOCK ON MY 2000 JEEP GRAND CHEROKEE STARTED TO MAKE A "QUACKING" NOISE WHEN LOCKING AND UNLOCKING. IT WILL NOT LOCK OR UNLOCK. IT JUST STARTED HAPPENING WITH NO INCIDENT AND THE DOOR IS ACTUALLY RARELY EVEN USED. *TR

  18. Visibility, May 12, 2008

    VENTILATION SYSTEM IS BLOWING COLD AIR EVEN WITH THE HEAT ON. *TR

  19. Engine and engine cooling, May 6, 2008

    NOTICED IN FALL OF 07 THAT THE OIL PRESSURE WAS DROPPING TO ZERO WHEN THE VEHICLE WARMED UP. CHECK GAUGES LIGHT WOULD COME ON. IN WINTER 07, STARTED HAVING TO REFILL THE COOLANT. I HAD THE COOLANT CHECKED AND THE DEALERSHIP SAID THERE WAS NO PROBLEM. RECENTLY HAD TROUBLE STARTING THE ENGINE AND TOOK IT TO A LOCAL REPAIR SHOP. SHOP TECHNICIAN SAID MY ENGINE IS GOING TO BLOW AND SHOULD REPLACE IT ASAP. UNACCEPTABLE! I FOLLOWED EVERY OIL CHANGE RELIGIOUSLY! *TR

  20. Vehicle speed control, Apr 28, 2008

    UNEXPECTED ACCELERATION OF 2000 JEEP GRAND CHEROKEE LAREDO FROM A STOP POSITION WITH HORSE TRAILER ATTACHED ALMOST COST SERIOUS INJURY TO LIFE AND PROPERTY DAMAGE. VEHICLE WAS IN STOPPED POSITION. FOOT WAS ON BRAKE PEDAL. CAR REVVED UP ON IT'S OWN AND PUSHED VEHICLE AND HORSE TRAILER 5-6 FOOT IN REVERSE -- ALTHOUGH BRAKE PEDAL WAS BEING DEPRESSED (I WAS ALMOST STANDING ON IT). I READ OVER THE INTERNET THAT THIS IS A SOMEHOW COMMON OCCURRENCE AND WANTED TO REPORT IT AS WELL. *TR

  21. Engine and engine cooling, Apr 28, 2008

    TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A LOUD SHUTTERING NOISE COMING FROM THE VEHICLE. THIRTY MINUTES LATER, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO A DEALER AND A REPRESENTATIVE STATED THAT THE COIL BURNED AND THE ENGINE HAD EXCESSIVE CARBON. THE ENGINE WAS CLEANED OUT AND THE COIL WAS REPAIRED. IMMEDIATELY AFTER THE REPAIR WAS MADE, THE VEHICLE FAILED. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE CYLINDER CRACKED FROM EXCESSIVE HEATING. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 74,000.

  22. Visibility, Apr 19, 2008

    PASSENGER SIDE WINDOW FELL DOWN WHILE DRIVING. WILL NOT GO UP. HAVE NOT FIXED BUT UNDERSTAND PRICE FOR FIX IS AROUND $500. *TR

  23. Engine and engine cooling, Apr 16, 2008

    I HAVE A COOLANT LEAK THAT I CAN NOT GET FIXED. NO VISIBLE LEAK, I HAVE HAD PRESSURE TEST AFTER TEST, I HAD THE HEAD GASKET FIXED, RADIATOR CAP, ALOT OF WORK DONE ON IT AND IT CONTINUES TO LOSE COOLANT AT RAPID RATES. EVERY THREE TO FOUR DAYS I AM FILLING MY COOLANT UP. ALSO, MY REAR BRAKE LIGHTS GO OUT AND DON'T WORK WHEN MY LIGHTS ARE ON, AND I HAVE HAD THOSE REPLACED NUMEROUS TIMES ALSO!! VERY FRUSTRATING... NO ONE CAN FIND THE SOURCE OF THE LEAK AND I HAVE READ PAGE AFTER PAGE OF COMPLAINTS ON THE INTERNET CONCERNING THE EXACT THING WITH THE EXACT MODEL!! *TR

  24. Visibility, Equipment, Apr 16, 2008

    I OWN A 2000 JEEP GRAND CHEROKEE LIMITED. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,400. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITED'S WITH DUAL ZONE VENTILATION SYSTEMS. GIVEN THE MILEAGE OF THE VEHICLE AT THE TIME OF 110,000, I THOUGHT IT A REASONABLE FAILURE. LATER I FOUND OUT THIS IS A VERY COMMON FAILURE. 14 MONTHS LATER, THE HEATER BEGAN HAVING PROBLEMS AGAIN AND SEEMED NOT TO RESPOND TO THE CONTROLS. THE SHOP SAYS IT IS THE "BLEND DOORS" AGAIN! I TOLD THEM THEY WERE REPLACED 14 MONTHS EARLIER AND THEY REPLIED IT WAS A COMMON PROBLEM AND IT SEEMS EVERY SERVICE COORDINATOR AT THIS PARTICULAR DEALERSHIP HAD A SET OF BAD BLEND DOORS UNDER THEIR DESK TO SHOW PEOPLE WHAT THE PROBLEM IS! IF THIS IS SO COMMON, IT SEEMS THAT CHRYSLER SHOULD BE DOING SOMETHING ABOUT IT! 14 MONTHS EXPECTED LIFETIME?? $3K IN 14 MONTHS JUST TO GET A HEATER WORKING? TOO MUCH! SOMETHING MUST BE DONE!! *TR

  25. Exterior lighting, Apr 15, 2008

    BRAKE LIGHT ISSUES-WHEN THE HEADLIGHTS ARE ON, THE BRAKE LIGHTS GO OUT FROM THE RESEARCH I HAVE BEEN DOING, THE MANUFACTURER IS WELL AWARE THAT THERE IS A VERY WIDESPREAD PROBLEM WITH THESE LIGHTS. THIS SHOULD BE A RECALL ISSUE, NOT "GO TO THE DEALER AND PAY THE RIDICULOUS RATES FOR REPAIR". *TR