2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Engine and engine cooling, Visibility, Jul 17, 2007
2000 JEEP GRAND CHEROKEE SAFETY RECALL F25- ELECTRIC RADIATOR FAN CUSTOMER WANTS TO BE REIMBURSED FOR DAMAGE CAUSED BY THE FAN**CC CHRYSLER WOULD ONLY REPLACE THE FAN AND THE MOTOR AT THEIR COST AND THE CONSUMER WOULD HAVE TO PAY FOR THE RADIATOR AND THE SHROUD. THE RIGHT FRONT POWER WINDOW WOULD NOT ROLL DOWN WHEN USING THE SWITCH. *JB
Fuel system, Gasoline, Jul 17, 2007
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS. THE MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP HAD PREVIOUSLY BEEN REPLACED. PRIOR TO THE FAILURE, THE VEHICLE OPERATED NORMALLY. THE CURRENT MILEAGE IS 125,000 AND FAILURE MILEAGE WAS 75,000.
Engine and engine cooling, Jul 16, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD POPPING SOUND COMING FROM THE VEHICLE. SHE NOTICED WATER UNDERNEATH THE VEHICLE AND LATER DISCOVERED THAT THE ELECTRIC RADIATOR FAN HAD BECOME DETACHED. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA RECALL # 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE ENGINE SIZE AND A VALID VIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 180,000.
Steering, Suspension, Fuel system, Other, Jul 8, 2007
I HAD SEVERAL TRIPS TO THE DEALERSHIP WITH THE JEEP. I PURCHASED THE JEEP ON JULY 26, 2000 NEW. I TOOK EXCELLENT CARE OF THE VEHICLE, HAVE IT CHECKED AND OIL CHANGED EVERY 2500 MILES. BEFORE THE THREE YEAR WARRANTY WAS UP I HAD A TOTAL OF 15,000 MILES ON IT. I COMPLAINED OF IT SHIMMYING AND GRINDING SOUND IN THE BACK, BUT THEY SAID THEY COULDN'T FIND A THING WRONG. IN FEBRUARY HAVING ABOUT $18,000 MILES ON IT THAT I NEEDED A NEW FUEL PUMP - $900.00 WORTH. SINCE THEN IT HAS BEEN DOWN HILL. I HAVE COMPLAINED SINCE DAY ONE THAT MY VEHICLE SHIMMIES OUT OF CONTROL INTERMITTENTLY, AND NO ONE COULD FIND ANYTHING WRONG, JUST PUT NEW CONTROL ARMS AND BUSHINGS ON IT AND, STEERING PINION, TIGHT STEERING, AND A HOST OF OTHER SUCH REMEDIES, TO NO AVAIL. THIS PAST WEEKEND, I WAS ALMOST IN A VERY SERIOUS ACCIDENT ON HIGHWAY 94, AS I DID GO OUT OF TOWN, AFTER THE ABOVE WAS FIXED, BUT APPARENTLY IT DIDN'T HELP AS MY VEHICLE SHOOK ALMOST OUT OF CONTROL AGAIN. I PUT ON MY BREAKS IMMEDIATELY AND HAD TO GO TO THE SIDE OF THE ROAD. I STOPPED, SAT FOR A WHILE, AND THEN DROVE OFF, AND IT WAS OKAY FOR A WHILE, BUT IN THE MEANTIME, A DRIVER FROM BEHIND ALMOST HIT ME WHEN I HAD TO PUT MY BREAKS ON TO TRY TO CONTROL IT SOME. I AM VERY FRUSTRATED WITH THIS VEHICLE AND FEEL IT SHOULD HAVE BEEN CALLED BACK WHEN I FIRST COMPLAINED YEARS AGO. I WROTE DAIMLER CHRYSLER A LETTER REGARDING THE FUEL PUMP A FEW YEARS AGO, BUT THE COMPANY DIDN'T EVEN RESPOND. IN THE MEANTIME, I REALLY DON'T KNOW WHAT TO DO, I WANT TO TRADE IT IN, BUT FEEL I WAS SOLD A REAL LEMON AND SHOULD BE COMPENSATED FOR THE HASSLES, REPAIR COSTS, ETC. OF WHAT I WAS HOPING WOULD NOT HAPPEN WHEN BUYING A NEW VEHICLE, AND THE WAY I TAKE CARE OF IT. I CANNOT AFFORD TO BUY ANOTHER BRAND NEW ONE, BUT DO FEEL THE COMPANY SHOULD HAVE CALLED THIS VEHICLE BACK FROM THE ONSET, AS IT HAS BEEN A LEMON, OF WHICH I HAVE EXPRESSED MANY TIMES TO THE DEALERSHIP WHERE I PURCHASED IT. *AK
Visibility, Equipment, Jul 8, 2007
AIR CONDITIONER (A/C) WILL PUT OUT HEAT WHEN ON FULL COLD AND NEAT WILL PUT OUT COLD WHEN ON HEAT MODE. AIR WILL NOT BLOW OUT VENTS OR DEFROST BUT BLOWER MOTOR IS WORKING . STARTED ACTING UP LAST YEAR AND STILL DOES IT. *TR
Fuel system, Gasoline, Jul 7, 2007
AIR CONDITIONER FAN AND CONTROL BOX HAS BEEN REPAIRED AND REPLACE MULITPLE TIMES NOW AND AGAIN IS BROKE. THE BRAKES/ROTORS ARE BAD HANDLING AND THE FUEL ECONOMY DOES NOT GET WHAT EVEN THE COMPUTER STATED. *AK
Seats, Jul 6, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. WHILE IDLING AT A RED LIGHT, THE CONTACT HEARD A POPPING SOUND COMING FROM THE VEHICLE. HE REMOVED THE SEAT AND FOUND THAT THE WELDING ON THE RIGHT SIDE OF THE REAR DRIVER SEAT HAD FAILED. THE SEAT IS CURRENTLY CROOKED AND HE IS AFRAID THAT THE LEFT SIDE WILL COME APART NEXT. THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE IS OUT OF WARRANTY, THEY CANNOT BE OF ASSISTANCE. THE CURRENT MILEAGE IS 132,296 AND FAILURE MILEAGE WAS 131,800. UPDATED 02-01-08 *BF
Seats, Jul 3, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. WITHOUT WARNING, THE DRIVER'S SEAT CAME OFF TRACK. THE SEAT FRAME DETACHED FROM THE TRACK AND RIPPED A PIECE OF METAL UNDERNEATH THE SEAT. THE FAILURE WAS NOT CAUSED BY ANY FORCEFUL ACTION. THE CONTACT STATED THAT CHRYSLER WILL NOT TAKE ANY RESPONSIBILITY FOR THE REPAIR COSTS. THE CURRENT MILEAGE IS 92,000 AND FAILURE MILEAGE WAS 90,000. UPDATED 08/08/07. *JB
Exterior lighting, Jul 3, 2007
HAZING ON INSIDE OF LENSE ON HEADLAMP ASSEMBLY. SEALED UNIT. BOTH SIDES.*AK
Exterior lighting, Latches/locks/linkages, Jul 3, 2007
TO WHOM IT MAY CONCERN, I AM WRITING TO YOU ABOUT A TWO SERIOUS SAFETY ISSUES WITH MY 2000 JEEP GRAND CHEROKEE. FIRST, THE DOOR LOCKS ARE ALL STARTING TO FAIL. WITHOUT WARNING THEY FAIL TO OPERATE AND YOU CAN NOT UNLOCK THEM. THIS IS A SERIOUS SAFETY ISSUE IF A RESCUE WORKER CAN NOT GET INTO MY VEHICLE TO RESCUE MY CHILDREN. SECOND THE REAR BRAKE LIGHTS CONTINUE TO FAIL INTERMEDIATELY. THIS COULD CAUSE A GRAVE ACCIDENT KILLING ME OR MY CHILDREN IN MY VEHICLE. I HAVE TALK TO TWENTY TO THIRTY JEEP OWNERS OF THIS SAME MODEL AND APPROXIMATE YEAR AND THEY ALL HAVE THE SAME PROBLEMS. YOU HAVE TO GO TO THIS WEB SITE; P://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_33943_4.HTML . THIS SITE LISTS OVER 700 COMPLAINTS, MOST OF THEM WITH THE DOOR LOCKS AND BRAKE LIGHT. THESE PARTS ARE OBVIOUSLY DEFECTIVE TO HAVE SUCH A NATIONWIDE OUTCRY. PLEASE INVESTIGATE THESE PROBLEMS AND CHRYSLER RECALL ALL AFFECTED VEHICLES. THANK YOU FOR YOUR ATTENTION. *AK
Latches/locks/linkages, Jun 29, 2007
BLEND DOORS ON THE 2000 JEEP GRAND CHEROKEE CLIMATE SYSTEM WERE BROKEN AT THE TIME OF PURCHASE, DEALER WOULD NOT WARRANTY ITEMS, CLAIMING IT WAS AN ISOLATED PROBLEM AND NOT AN ONGOING PROBLEM WITH GRAND CHEROKEES, AND QUOTED ME $1200 TO REPAIR THEM ,AND TO EXPECT THEM TO GO ROUGHLY EVERY 2-3 YEARS. IT SEEEMED TO ME LIKE A MANUFACTURING ISSUE AND CUSTOMER'S SHOULD NOT BE LIABLE FOR COVERING IT. APPARENTLY IT AFFECTED 1999-2004 MODELS, SO IT WAS A RECENT MODEL. *AK
Seats, Jun 27, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE SEAT SHOOK WHEN THE CONTACT ENTERED THE VEHICLE. WHILE DRIVING 2 MPH, THE SEAT LOOSENED AND DETACHED FROM THE VEHICLE. THE DEALER STATED THAT THE STEEL STRUCTURE HAD TORN. THE CURRENT MILEAGE IS 143,622 AND FAILURE MILEAGE WAS 143,220. UPDATED 02-01-08. *KB THE CONSUMER STATED THE SEAT FRAME FAILED WHICH CASUED THE SEAT TO SEPARATE WHILE THE VEHICLE WAS MOVING. UPDATED
Electrical system, Jun 24, 2007
SINCE I PURCHASED MY VEHICLE IN 2002 I HAD SEVERAL PROBLEMS WITH THE ELECTRICAL SYSTEM. MORE THAN ONCE HAS THE BRAKE/TAIL/HEADLIGHTS WENT OUT, RESULTING IN EITHER GOING TO THE DEALERSHIP OR REPLACING BULBS. AT LEAST TWICE HAVE I NOTICED THE EXTERNAL LIGHTS COME ON AND OFF EITHER WHILE THE CAR WA SON OR OFF.*AK
Electrical system, Jun 20, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE COMPUTER MODULE FAILED, WHICH CAUSED THE AIR CONDITIONER, FUEL GAUGES, INTERIOR LIGHTING, TRANSMISSION, POWER LOCKS, AND POWER WINDOWS TO FAIL. THE DEALER STATED THAT THEY CHANGED THE MODULE THREE TO FOUR TIMES, BUT THE FAILURE STILL CONTINUES. THE DEALER STATED THAT THE FAILURE IS A PART OF THE VEHICLE'S HISTORY. THE CURRENT MILEAGE IS 83,000 AND FAILURE MILEAGE WAS 75,000. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
Visibility, Jun 16, 2007
UNABLE TO CONTROL DIRECTION OF HEAT/COOL TO VENTS. DEALER DIAGNOSED BLOWER AIR DOOR FAILURE . REPLACEMENT WAS OVER $800. I DO NOT HAVE THE OLD PARTS. *AK
Fuel system, Other, Vehicle speed control, Jun 11, 2007, crash
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE VEHICLE ACCELERATES BY ITSELF AND MAKES A STRANGE NOISE IN THE TRANSMISSION BOX. THE VEHICLE HAS BEEN IN AND OUT OF THE SHOP SINCE THE DATE OF PURCHASE, WITH REPAIR COSTS EXCEEDING $4,000. THE DEALER STATED THAT EVEN THOUGH THERE ARE RECALLS, HER VIN IS NOT INCLUDED. THE DEALER CHANGED HER FUEL INJECTOR SYSTEM, WHICH CAUSED HER TO BE INVOLVED IN A CRASH AND ALSO RECEIVE SPEEDING TICKETS. WHILE DRIVING 60 MPH, THE VEHICLE SHUT OFF ON THE FREEWAY AND ALMOST CAUSED ANOTHER VEHICLE TO RUN OVER HER. THE CONTACT STATED THAT IT TAKES APPROXIMATELY FIFTEEN MINUTES TO START THE VEHICLE. SHE TOOK IT BACK TO THE DEALER AFTER THE MOST RECENT FAILURE AND THEY STATED THAT SHE WOULD NEED ANOTHER FUEL PUMP. SHE CALLED DAIMLER CHRYSLER WHO STATED THAT SHE NEEDED TO TAKE HER VEHICLE BACK TO THE DEALER. CHRYSLER STATED THAT THEY WOULD REPLACE THE PARTS OF HER VEHICLE AT NO COST. WHEN SHE TOOK HER VEHICLE BACK TO THE DEALER, THEY STATED THAT THE REPRESENTATIVE FROM CHRYSLER GAVE HER THE WRONG INFORMATION AND THAT HER VEHICLE WAS OUT OF WARRANTY. THE CONTACT STATED THAT HER VEHICLE HAS NOT BEEN DRIVEN SINCE DUE TO THE PREVIOUS CRASH AND FAILURES. THE DEALER AND THE CONTACT HAVE ALL OF THE REPAIR DOCUMENTATION. A POLICE REPORT WAS FILED FOR THE SPEEDING TICKETS. THE CURRENT MILEAGE IS 99,000 AND FAILURE MILEAGE WAS 30,000.
Exterior lighting, May 23, 2007
BRAKE LIGHTS NOT WORKING ON JEEP GRAND CHEROKEE, HAVE NOTICED THIS ON OTHER JEEP'S FROM 1999 TO 2001 AND FROM RESEARCH ON THE INTERNET. *AK
Engine and engine cooling, May 18, 2007
NOTICED TRUCK RUNNING HOT WHEN SITTING IDLE. TOOK VEHICLE TO DEALERSHIP, AND THEY ADVISED HIM OF A FAULTY COOLING FAN MODULE. REPLACED COOLING FAN MODULE, AND ONE MONTH LATER TRUCK RAN HOT AGAIN AND WAS LEAKING. TRUCK CUT OFF WHILE DRIVING. TRUCK DID NOT FALL UNDER CURRENT RECALL FOR COOLING FAN MODULES. WOULD LIKE TO REQUEST A FULL REFUND FROM MANUFACTURER. *AK
Service brakes, Hydraulic, May 17, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE HAS TO DEPRESS THE BRAKE PEDAL DOWN TO THE FLOOR IN ORDER TO STOP THE VEHICLE. SHE REPLACED THE BRAKES AND CYLINDERS ON THREE DIFFERENT OCCASIONS DUE TO SQUEAKING NOISES AND THE INCREASE IN STOPPING DISTANCE. THE CONTACT EXPERIENCED THE SQUEAKING AND SCREECHING NOISES WHILE DRIVING 25 MPH AND GREATER. THE MOST RECENT FAILURE OCCURRED ON MAY 16, 2007. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE IS 112,000 AND FAILURE MILEAGE WAS 30,000.
Equipment, May 15, 2007
AIR CONDITIONER (A/C) BLOWING COLD AIR OUT OF ONE SIDE. *AK
Visibility, May 10, 2007
BLEND DOOR FAILURE ON 2000 JEEP GRAND CHEROKEE. CLIMATE CONTROLS NO LONGER WORK, INCLUDING DEFROST/DEFOG VENTS, CAUSING DANGEROUS SITUATIONS. *AK
Electrical system, May 10, 2007
THE RESISTOR THAT ALLOWED THE BLOWER MOTOR TO WORK THE AIR CONDITIONER /HEATER MELTED THE WIRING HARNESS AND THE RESISTOR ITSELF, WHICH AT ANYTIME COULD CAUSE A FIRE ON THE PASSENGER'S SIDE OF THE VEHICLE. THIS MEANT THERE WAS NO AIR CONDITIONING OR HEAT FOR THE AUTOMOBILE NOR DEFROSTER SYSTEM. THE COMPANY WAS ON A BACK ORDER FROM WHAT I WAS TOLD BY 1400 PARTS. THE JUNK YARDS DID NOT HAVE THIS RESISTOR, AND AFTER $180 AT NAPA I WAS ABLE TO GET ONE, AND THAT WAS HARD TO FIND ,AND I DIDN'T KNOW HOW LONG THIS ONE WILL LAST. AFTER RECEIVING THE PART THE BOX CONTAINED A HARNESS AND RESISTOR, THE HARNESS HAD ABOUT 10 PLUGGING TO WHERE I BELIEVE I WILL HAVE TO TEAR THE WHOLE DASHBOARD APART JUST TO CONNECT THIS HARNESS. I BELIEVE THIS SHOULD BE A RECALL FOR A FIRE HAZARD. AND TELL ME WHY CHRYSLER ISN'T SELLING THIS PART.*AK
Equipment, May 8, 2007
2000 JEEP GRAND CHEROKEE AIR CONDITIONING EVAPORATOR FAILURE WITH FREON LEAKING INTO VEHICLE. FREON DISPLACED OXYGEN AND CAUSED THE DRIVER TO BECOME DROWSY. *AK
Engine and engine cooling, May 8, 2007
TL- CALLER OWNS A 2000 JEEP CHEROKEE. CURRENT MILEAGE IS 71000. FAILURE MILEAGE IS 68000. WHILE DRIVING 40MPH CALLER NOTICED TEMEPERATURE GAUGE AND PULLED OVER AND TRIED TO CORRECT THE PROBLEM BY ADDING COOLANT TO RADIATOR. VEHICLE COOLED OFF AND HE PUT A NEW HEAD ON THE ENGINE A WEEK LATER. THE VEHICLE IS STILL RUNNING HOT. KTF THE CONSUMER STATED THE EXHAUST HEADER IS TOO CLOSE TO THE ENGINE BLOCK OIL PAN CAUSING OVERHEATING. UPDATED 06/08/07. *JB
Service brakes, Hydraulic, Air bags, Seat belts, May 7, 2007, crash
I PURCHASED A 2000 JEEP GRAND CHEROKEE IN 2005 FROM A USED CAR DEALER IN ALBUQUERQUE. AT THAT TIME NO RECALLS OR REPAIRS OF ANY SAFETY RELATED DEFECTS WERE REVEALED TO ME. I RECEIVED A RECALL IN NOVENBER 2006 FOR COOLING FAN THAT I HAD ALREADY HAD DONE . DAIMLER/CHRYSLER REIMBURSED ME FOR SOME OF THE REPAIRS DONE. ON 4-17-07 I WAS NORTH BOUND ON UNSER APPROACHING LADERA, TRAFFIC WAS STOPPED AT THE RED LIGHT. I WAS TRAVELING THE SPEED LIMIT WHICH WAS POSTED AT 35 MPH. I PRESSED ON THE BRAKE PEDAL TO BEGIN SLOWING DOWN AND NOTHING HAPPENED. I THEN SLAMMED MY FOOT DOWN ON THE PEDAL IT WENT TO THE FLOOR AND I REAR ENDED A LARGE PICKUP AT THE INTERSECTION. THE AIR BAGS DID NOT DEPLOY, AND I DID NOT THINK THE SEAT BELT ENGAGED UNTILL I HIT THE STEERING WHEEL WITH MY STERNUM. MY INJURIES WERE MINOR, AND I ELT THE INJURIES OF THE PERSON I HIT WERE ALSO MINOR. THE REASON I BELIEVED THISWAS SO BECAUSE I WAS KNOCKED UNCONSICIENCE. AFTER SOME ADVICE FROM AN ATTOURNEY I CHECKED ONLINE FOR ANY SAFTY RELATED RECALLS ON THE VEHICLE. I WAS NOT SURPRISED TO FIND MANY. RECALL # 200002004 WAS A SEAT BELT RECALL, RECALL # 20060313 WAS A BRAKE SYSTEM RECALL, AND RECALL # 19991202 WAS A AIR BAG RECALL. THERE WERE MANY MORE I AM SURE YOU WERE AWARE OFF. MY CONCERN WAS FOR ANYBODY ELSE THATWAS DRIVING ONE OF THESE VEHICLES WITH THEIR FAMILIES IN THE CAR. IF MY WIFE OR DAUGHTER HAD BEEN IN THE VEHICLE WITH ME I AM SURE THEIR INJURIES WOULD HAVE BEEN MORE SEVERE. PLEASE LOOK INTO THIS VEHICLE, IT WAS NOT SAFE. *AK